Site Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Rating = Extremely Likely; 2 Likely; 3 Neither Likely Nor Unlikely; 4 Unlikely; 5 Extremely Unlikely; 6 Don't Know 2 1 1 1 Response Because all staff and doctorsare helpful and friendly Because they are very caring professionals who always listen and respond accordingly Every thing friendly and treated properly. Only drawback- the wait. 2 1 1 1 5 1 1 1 2 1 1 1 1 1 1 2 2 1 2 1 2 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 3 2 2 1 1 2 1 2 1 1 2 5 1 1 1 1 1 1 1 1 1 1 1 Good attitude 1 3 1 1 1 1 1 1 1 2 2 2 1 1 1 1 1 1 nice staff Find them very helpful [2/3] st taken a call from and in my opinion that is very unprofessional and felt like this could happen to anyone also suffering about anxiety myself I now fe I find the doctors most helpful most of the time I have always found Dr Cole and in particular Dr Warren when she was there to be very considerate and helpful. 1 Very slight wait otherwise v good Doctor Cole. Fine doctor patient friendly. And. The girls on reception are brilliant always make you feel welcome. [1/2] I have been with birchwood for over 15 years and I have always had amazing treatment from the doctors there whether it's been face to face or via the tel Everyone is so nice and professional. Usually a good service it takes some time to get an appointment with the doctor you especially want to see though Doctor was lovely and very understanding Well I was only 10 minutes past my appointment time! Got an appointment quite quick! Handy having pharmacy at same premises! I have been with surgery since before it was build.the surgery was just two portacabins on the side of the road.I really like the surgery and the way it is run. [2/2] y . A credit to all in the sector. [1/3] Friendly efficient helpful team. Dave on reception always sounds happy even though his job must be rather stressful at times. The doctors always smile a I have always been happy withe the Oakdale Surgery with the staff and services. Put me at ease, made appropriate arrangements to investigate further The GPS Dr Helen Platts was very good. She listened well and explained what she thought was wrong and gave me time. Good eye contact and nice manner I like the practice as it is close by I like the staff and I also new Benn Wallace from a previous practice which makes me feel very comfortable on our meetings The doctors and staff that I have dealt with have been brilliant towards me, my wife and daughter. They are very helpful on receptoon, drs are very thorough and listen to any concerns you may have. The appointment was quick. The doctor was very good. [2/5] quire to see a Doctor, my GP is David Goodworth or as today a Nurse I always receive excellent and friendly attention. When I hear stories from some of m They ar allows verry helpfull when I go Am happy with doctors and other staff thank you Polite and efficient support. Dr Platts was very approachable and friendly and gave a quick diagnosis and recommended appropriate treatment. Would be a 1, apart from waiting for appointments and online booking would be good. Because I have a lot of faith in Dr Goodworth he almost save my life.Also Dr Cole is very caring Dr Poor service. Late prescription.mix ups wiv scripts. Saturday service for people working mom to Friday I saw Dr cole this morning and I always find him to be very approachable and he always takes time to listen to what I have to say. I always find the staff polite helpful and friendly Always found staff helpful. When i ring up i am listened to and get an appointment if needed or a call from a dr. No complsints ata all. I was pleased to get an appointment when I needed it and felt my concerns were listened too. Because I have been a patient for over 20 years and the service has always been excellent. Thank you. Receptionist was very nice and helpful Good with emergency appointments when needed for the kids. Feel confident with the Drs and don't feel fobbed off. It's good I have always been treated well I'm happy with getting 2 see Dr so quickly Only good at birchwood no complaints 5 1 1 1 1 1 1 1 3 1 1 1 1 1 1 1 1 1 2 2 1 1 Very efficient reception and Dr Cole was very attentive and helpful. Appointment on time as well. Dr Hawkins and David were really caring and helpful n Dr introduced himself. On time. [1/4] I was taken ill in the local Asda I came over extremely dizzy my husband came to pick me up he wanted to take me to the doctors but I just wanted to lay I fined the doctors and staff responsive to my needs have looked after me since dr octogan opened the centre I don't think its a good thing to recommend doctors to others.Its a personal decision as everyone has to make up their own mind. I think reception staff are always very helpful and Doctors listen and answer questions you ask them, I am glad I am with the practice. always friendly and problems get dealt with Excellent service and availability of appointment on day The reception staff are helpful and efficient and Dr Cole is helpful and professional Fantastic staff on reception who are always helpful and welcoming also Dr Hawkins puts you at ease. [1/2] Always good service with a smile at reception and they do their best to get you an appointment ASAP. A good team of doctors/nurses/physios now who listen The GP is nice but I don't like the surgery overall. No privacy between Reception and the waiting room. Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre 2 I felt the Doctor was very understanding and willing to refer me on to a hand specialist. 1 1 1 1 1 1 5 1 1 1 1 2 1 1 1 1 1 2 1 1 1 1 1 3 1 1 1 1 2 1 2 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 2 1 1 6 1 1 2 1 Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery 3 1 1 1 1 4 1 2 2 1 1 1 6 1 1 1 3 1 1 1 4 1 1 1 1 1 2 1 1 1 1 2 2 1 1 1 1 1 2 1 2 1 1 1 1 Dr Ben Wallace was very helpful Very professional and kind I have been unhappy with your services for some time The appointment was on time the doctor knowledgeable there was parking available all in all a very tidy event! Pleasant surroundings & good treatment All my family & friends lìve away & I only have a few friends here which use the surgery anyway Because the doctor I saw is a very caring man and I would recommend him to anyone Dr wallace [1/2] The receptionist was friendly. Clean waiting room. Lovely doctor who really listened and wanted to help. I am confident that I am now going to be helped Always very helpful. Can get an appointment quite quickly. You have looked after my family well. Thankfully I haven't had to visit the surgery much but on the few occasions I have all the staff have always been very professional to both me and my family. Seen on time. Dr Smith was thorough and kind and effective. The receptionists are always nice and friendly. Always pleased with the treatment of nurses and doctors, they always put you at ease and never make you feel like you're wasting their time. Dr Wallace was very thorough & I didn't feel rushed at all plus the receptionist Bev was very helpful I've already done this a few weeks ago!! Friendly and very helpful receptionist today. So refreshing at a doctors. The Dr listened and took all my views into account very friendly staff [1/2] The office staff were very friendly and professional. The surgery was running on time. It was a relaxing waiting area. Dr Goodworth was very patient with They are so helpful and polite Can not fault them Dr Wallace has the ideal manner you would hope to get from your gp. Always helpful and polite. Never any problem getting an appointment Staff are kind & friendly & my GP Dr Goodworth has been tremendous during the last few years of my heart concern. Doctor has been really helpful with diagnosing my celiac disease and arranging follow up appointments My auntie is a patient + always feels listened to. Everyone is always polite and helpful. Always ready to listen with no rush. Because I think you are a good medical practice polite reception staff di to I gave that response because over the last 25 or so years the surgery has looked after me and my family Happy with service and treatment to date The Dr I saw was very good he was very thorough . I hope I'm on the mend. [1/2] Because the question seems pointless. I'm not acquainted with the concept of recommending a NHS practice to people who are doubtless already registered w The treatment and courteous way in which I received [2/2] e doctors, nurses, reception staff and pharmacy staff alike - hence my reply of No.1 Yes. Just feels comfortable coming along there and always helped well to satisfy concerns. N My web Www.Blue Moon Productions.uk Because I have always found a good service Easy booking, on time, and quick and easy appointment [1/2] I feel that there are to many patients an not enough doctors. Every time I have phone for appointments either for myself or my daughter it's weeks untill Doctor are good here, they treat us well Quick appointment for my son, friendly staff, caring / helpful nurse Haven't finished treatment so can't give a positive or negative response coz really good service and good staffs plus near our house and easy to book for appoinment unless really busy. Because I always get good service & everybody is kind & helpful. Very short waiting time and excellent doctors responce to my problem. [3/3] the practise shares the same ethos. The only reason I gave a 2 was because I find it difficult to get an appointment, usually have to wait 2 weeks Dr Harvey was patient, helpful and kept good time. Very friendly practice good staff always try to help A friendly helpful service Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Oakdale Surgery Oakdale Surgery Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre Birchwood Medical Centre 1 2 1 1 1 2 1 1 1 1 1 1 5 2 1 1 6 2 1 1 1 1 2 1 2 1 1 [1/4] The clerical and pharmaceutical staff are always professional, helpful and friendly and there has nevertheless been a problem getting an appointment. The I never have to wait long, and my doctor always has an answer for me! Extremely friendly staff,good appointment times. Very professional On time appointment which was successfully booked by email whilst abroad. Good on arrival appointment on time caring helpfull listening doctor SMITH [1/3] Because I knew what was wrong and wanted a stronger form of pain relief not a diagnosis. I was given advice that i have already implemented myself and co Very good doctors. Every one helpful. Because I do not think that a doctors surgery should be asking for feedback!! The staff are very professional and the doctors attentive. Very quick to see me and a very good doctor. Friendly staff [2/2] ver asked I always recommend the practice. Dr was kind and approachable and gave appropriate treatment.
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