Cindy Chiles, President of convergence consulting LLC, tells Brinda

Cindy Chiles, President of convergence consulting LLC, tells Brinda Sen, Senior Director of Advisory Services for
Sustainability Roundtable, Inc., when recently interviewed on environmental health and safety software (e.g. task
management, workflow, compliance management, compliance knowledgebase, etc.):
“When advising a client on EHS compliance tools these are the features convergence has found are the keys to
a powerful and useful EHS software."
Simplicity.
We use the two click test to determine if software is simple. Can
you get to the place you want in the system in two clicks?
Intuitive.
For us “intuitive” means no more than 15 minutes to train
someone to use the main functions of the system.
Flexibility.
The system must be easy to change rather than requiring
programming for customized changes. For example choosing a
different label for a data field, or changing the color coding for a
severity rating, or changing icon images, ought to be a simple
configuration change versus an expensive program change.
Relevant data.
The system should be loaded with EHS data that is specifically
relevant to your operations; you do not want to sort through
unnecessary information.
convergence, together with the Optial team of software engineers and their powerful web platform, used these
key principles as its mantra when configuring EHS Smart Start system loaded with the CoreTM tools – country legal
registers and audit checklists - and all tailored specifically for office and retail operations.