Insurance Broker Fees Survey ACI Insurance and Risk Management (IRM) Salt Lake City International Airport will be purchasing a separate property insurance policy this year. We have historically shared a policy with Salt Lake City and we share a broker. The City’s RFP and contract for insurance brokerage services did not anticipate the extra work of marketing and securing coverage under a separate policy. We would like to be fair with the brokers but are unsure where to start negotiating. Any insights you can share would be most appreciated. 1. Do you pay your insurance broker on a fixed basis or as a percentage of premium? Please indicate the amount (ballpark). 2. Please share any insights regarding negotiation of broker fees for a new solicitation. Airport/Agency Cincinnati/Northern Kentucky International Airport (CVG) Respondent Scott Gibbons Vice President - Administration [email protected] Broker Fees Broker is paid on fee basis Dallas-Fort Worth International Christina Peterson Risk Management Dept. [email protected] $85,000 fixed annual fee Comments Broker fee is contemplated during the RFP process. CVG's approach: (1) Have broker obtain property insurance premium with commission included; (2) Have the broker also obtain property insurance premium with commission excluded and a fee for placing the policy; (3) Based upon relationship and volume of work with airport, negotiate the broker's fee to be significantly lower than the commission included in the initial quote. During the solicitation, brokers submit proposed fee with their proposals based on the scope of work. Once the proposal is accepted, it is non-negotiable unless the broker is requested to do work outside the initial scope. In RFP for insurance brokerage services, brokers are requested to submit their proposed fees for each year of a three-year term. We do afford two additional one-year extensions so this is the broker’s opportunity to submit proposed fees for the fourth and fifth year as well. Fee is not based on a percentage of premiums. Our broker places all lines of our property/casualty insurance program, including a property policy with a loss limit of roughly $2B (total insurable values over $5B); as well as a stop loss policy. The broker provides some risk management consultant work as well. (Their services are not strictly insurance placement.) Jacksonville Roger Studenski Risk Management Administrator $25,000 fixed annual fee Jacksonville broke from City's property program in 2008 and airport's premium was reduced by 50%. They typically don't negotiate the broker fees but the proposed fee is a rating factor when selecting a broker. Provided copy of their RFP for broker services. Broker is paid on fee basis Same broker handles all of their commercial insurance. When placing property insurance, broker often goes to a wholesale broker who also charges a percentage of commissions. In RFP, LCPA limits the amount of compensation paid to the wholesale broker to 5%. $115,000 compensation rate equal to 6% of premium $145,000/year fixed fee for total insurance program Fee included in PEPIP. $33,000/yr to market liability insurance Fixed amount Massport compensates its broker with agreed upon value as part of RFP. Policy has $750M in limits, which includes TRIA and earth movement. Contemplating an annual broker RFP that will result in one broker renewing all lines. Believes an overall reduced commission could be realized. Massport has historically assigned brokers to lines of coverage the authority felt they were best suited for. Lee County Port Authority (LCPA) Ellen Nichols Southwest Florida International Risk Manager [email protected] Massachusetts Port Authority Frank Rivera Director, Risk Management [email protected] Memphis-Shelby County Airport Authority Artz Forrest Director of Finance/CPO [email protected] Metropolitan Airports Bill Hoyt Commission Insurance Risk Manager (Minneapolis) [email protected] Metropolitan Washington Airports Michael Natale Authority (MWAA) Risk Manager [email protected] Miami Dade Aviation Dept. Sonia Bridges Flat fee Miami International Chief, Risk Management & Support Services [email protected] Portsmouth International Airport Mark Gardner Fee included in policy (NH) General Counsel premium [email protected] Phoenix-Mesa Gateway Fred Kaplan Chief Financial Officer [email protected] If insurance premium cannot be reduced by the commission amount, the commission is paid to the broker and the fixed broker fee is reduced by this amount. In negotiating the fees, they looked at direct labor time and expenses to calculate the fee. Carries $800M in property coverage. For property insurance broker fee is included in Alliant's Public Entity Property Insurance Program (PEPIP). On benefits side, they pay a commission for fully insured benefits and a flat consulting fee for self-funded benefits. Currently preparing an RFQ for the self-funded benefits consulting. They go out to bid every 4-6 years and split the program into property and casualty. One broker can win both, or just one piece. MWAA expects a fixed price for items identified in the scope of work, such as the renewal process and then have optional hours to be expended at their discretion for claims and loss control. Provided a copy of the RFP they did in 2011. Our airport properties (MIA & GAA) are part of the County’s master property insurance program. Therefore, there is one broker for all properties. We have been on Flat Fee basis for many years. So when there is a RFQ, brokers submit their proposal which is predominately rated on their qualifications. Once we have chosen maybe the top 3 firms ranked highest in qualifications, then we open the price proposal. The selected broker is then brought in for negotiations (so there is still an opportunity to lower the fee). PSM does not negotiate broker fees and makes awards premised upon premium amounts. Broker’s fee is subsumed in the policy premium. The percentage varies depending on the company providing the coverage. I understand the percentages can be anywhere between 5% to 15% of the premium (+/-). Suggest soliciting new broker services through RFP process. Would force respondents to provide their fees and/or fee structure. Looking at a significant expansion program. In the process of completing due diligence of their insurance across all lines. Reviewing and benchmarking everything from provenance of asset ownership to named insureds and limits of liability. 1 of 2 3/16/2012 Insurance Broker Fees Survey ACI Insurance and Risk Management (IRM) Airport/Agency Pittsburgh International Airport Port of Oakland Port of Portland Port of Seattle San Diego County Regional San Francisco International (SFO) Tucson Airport Authority Wayne County Airport Authority Greater Detroit Area Arthur Gallagher Risk Mgmt. Services Respondent Stephen Robinson Controller [email protected] Betsy Ross Port Risk Manager [email protected] Broker Fees Comments $150,000 commissions Fixed fee annually, net of commissions received from policies placed. One broker for all insurance policies. Replacement cost coverage. $807M property coverage and $100K deductible Currently paying broker commission based on approx. 12% of premium. They will likely change to a fee with next RFP. The brokers should disclose their compensation in the RFP. Could ask them to quote based on a flat fee or a commission or offer quotes on both methods. The competition should keep their remuneration low. The RFP should also ask them to describe specifically who will be on the broker team and their activities. The broker may charge a higher rate for a seasoned broker but the seasoned broker may do the job in less time than a cheaper broker and get better results on the premium (the impact on premium costs can be significant). Another consideration is the broker's experience with handling airport claims as the broker may also have a significant impact on claim results. Donna Tyner $105,000 on a fixed fee Required to go through RFP for contracts greater than $5,000. Proposals submitted with bid amounts. Price is a factor in selecting broker Risk Analyst III basis per year for ins. but not necessarily a major consideration. [email protected] brokerage and risk management Suggestions: (1) Have broker justify the basis for their additional fees request (what percentage of total TIV on policy is the airport, how Andrea Marzette consulting many hours of additional work did they factor in, etc.). (2) Compare respective TIV, coverage and cost to airports who place their property Risk Manager separately from GL and other lines. (3) Compare the going commission rate to what broker is charging. Would expect to negotiate a [email protected] sizeable reduction from standard commission based on economy of scale and broker's desire to retain the business. m Jeff Hollingsworth Indicated he has some thoughts on the subject and will call Cole 3/15/12. [email protected] Cindy Steele Flat fee for all lines RFP allows broker to bid for one or both lines of coverage. Provided copy of RFP. Risk Management [email protected] Mike Warren Historically 10-20% SFO brokers compensated on a percentage of premium basis for property insurance. The fees change from year to year based on market SFO Risk and Audit Manager conditions and the City and County of San Francisco loss history. Premium and corresponding commission are allocated from the City and [email protected] County of San Francisco based on total insured value, adjusted for individual enterprise unit's losses. Most of SFO's infrastructure is highly protected risk, exclusive of seismic risk. Total insured value for SFO is approx. $4.5B. Per occurrence limit is $1B. Based on 2011 analysis, current PML (Probable Maximum Loss) for airport is approx. $300M. Karen Rogers Fixed amount. Prefers No negotiation of fee. Fee is set in the RFP by approximately the percentage of premium. Insurance & Risk Coordinator not to indicate amount. [email protected] Leigh Stepaniak $203,750 fee for all Broker fee includes GL, property, auto, workers' comp, public officials, incl. cyber risk, police professional and crime. Carrying $1B in Director, Risk Management lines property coverage. Suggestion: Can maybe gauge fee by looking at what a commission would be. Commission is usually higher than fee, [email protected] so you can use your judgment on discounting it off a commission basis. Rich Terlecki Arthur Gallagher receives the following broker fees: Area Senior Vice President Greater Orlando Aviation Authority - $236,000 for all lines [email protected] Tampa - $75,000 for property only Jacksonville - $55,000 for property only Cincinnati - $40,000 property only Commission is better for everyone as long as broker guarantees 100% transparency and contract states that no other revenue can be realized by the broker other than what was originally disclosed. A good starting point is 10% of premium, whether it be commission or fee. Believes SLCDA could shave $250,000 of premiums. 2 of 2 3/16/2012
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