• Communications during labour negotiations: New Brunswick Government and New Brunswick Teachers Federation contract dispute • A work sample in partial fulfillment of the requirements of the Canadian Public Relations Society for Professional Accreditation March 2006 • Christina Winsor Director of Communications Office of Human Resources Government of New Brunswick • Table of Contents Abstract Background 1 Research 3 Planning and Analysis 5 Target Audiences 6 Objectives 7 Key Messages 8 Action and Communication 9 Budget 11 Evaluation • Appendices Appendix A: Key message chart Appendix B: Modes of Communication Appendix C: MLA Communication Package Appendix D: Print Ads Appendix E: Media Evaluation Word Count: • 10 Abstract (363) Work Sample (1982) • Abstract In late 2004, negotiations with the New Brunswick Teachers' Federation came to an impasse with the union threatening taking strike action if their demands were not met. The negotiations were challenging and became very public leading up to the union being in a legal strike position. While teachers never took to the picket lines, job action was taken to pressure government and try to win support of parents and students. Strategic communications continued throughout the union's strike action until a settlement was reached and signed. . In recent years, negotiations have gone to the final stages and unions have used the threat of striking to try to win public support and force the government to settle contracts • which favour the unions. The unions have stated that the government is forcing strikes by refusing to put the best offer on the table earlier in the negotiation process. For this reason it was extremely important that the government position on the teachers' negotiations was clear from the beginning and the decision was made to be upfront with the public once settlement recommendations were made by a Conciliation Board. Prior to that, the status of negotiations and positions of the parties were kept under-wraps by both sides. Within government the Office of Human Resources (OHR) is responsible for negotiations and was the lead department for communications with support from the Department of Education, Communications New Brunswick and the Premier's Office. As the sole communications practitioner in OHR it was my responsibility to develop, implement, • update and evaluate the communications plan for this project. • Budgets for communications surrounding labor relations are incorporated into annual operating bUdgets and are not separated as communications staff continue to work on other projects at the same time. Time spent on particular projects is not tracked. Advertising costs within the scope of this project were recoverable and considered part of the cost of negotiating a collective agreement. While costs were recoverable, advertising was kept to a minimal. Communications focused heavily on media relations, with key messaging supported by advertising efforts. Government strategically decided when to be the first out of the gate on issues and when to allow the union to comment first on issues. While additional key messages needed to be created as negotiations continued and new issues arose, government spokespersons were consistent in continuously sticking to the four communication themes. • Final evaluation of communications was based on media reports including editorials and letters to the editor. Of the editorials written 61 per cent favoured government. Government spokespersons were quoted in 63 per cent of reports and, additionally, 51 per cent of reports included background information provided to media from government communications staff.. Once a tentative agreement was reached, media stated "that government masterfully outwitted teachers in the game of public relations. • 1 Times and Transcript, May 20, 2005. Reporter: John Wishart n1 / 11 • Background At it's most fundamental level, union-employer bargaining is a power game. It results in a basic push and shove confrontation which pressures the public, as third-party leverage, to choose sides. On one hand the public would like public servants who deliver necessary services to be adequately compensated with optimal working conditions. But on the other hand, it is taxpayers who end up paying for compensation and initiatives. New Brunswick has a majority blue-collar workforce with a large union presence in both the private and public sectors. Over the years unions have effectively painted their employers, public and private sector, as anti-union and as trying to take advantage of the working class by giving little to no increases during contract negotiations and pulling back on benefits and improvements to working conditions. • The 2004 year was a volatile one for labour relations in New Brunswick. A number of unionized pulp and paper mills closed, the government narrowly averted a strike by nurses in September, and CUPE hospital workers went on a three week strike in October. Government was also negotiating with ten groups. Throughout these disputes, government was portrayed as anti-union with unions making statements around the idea that government was denying employees basic increases and was forcing them to strike just to keep up with the, cost of living. Government's record on negotiated settlements was good as many unions had seen their highest increases in decades but this was not being accurately portrayed. Being new to the Office of Human Resources (OHR) I began to question why • government's record and position was not reflected in media portrayals. Traditionally, government barely communicated their position in labour disputes. They almost always 1 • allowed the union to make comments on developments first and often fell back on the statement that negotiations are confidential when questioned. It was obvious that a different approach needed to be taken if government wanted to improve how the media portrayed them during contract disputes and wanted to ensure that public understood their position. • • 2 • Research Research was done through informal methods. I began by doing a historical search of government labour relations communications plans and key messaging through departmental files as well as past media coverage. Within this search, I also researched why communications had not been a key priority in the past. The secretiveness surrounding negotiations was mainly caused by two factors: • All proposals' between the union and employer are exchanged "without prejudice" therefore neither party can be bound by the contents in a public forum and can easily become a game of he said/she said if one party reveals the • others position. • There are time-honoured labour law principles of good faith bargaining which include not interfering in the union's right to organize and do business. As part of this, the employer is not to directly communicate information on proposals to the union members. To do so would lead to a complaint filed with the Labour and Employment Board and a possible sanction depending on the final ruling. I extended the media search to other jurisdictions that have had labour disputes with teachers including British Columbia, Ontario and Nova Scotia. This information helped display weak areas that governments had and the general arguments and tactics that unions were using. To better understand who we were communicating against, I looked into who the union • was, what their past settlements were, what their demands were in this round of negotiations, and what they were worried about at the negotiating table. 3 • The lead negotiator updated me on all changes in proposals that had been exchanged and kept me informed as negotiations progressed on not only what was happening at the table but any insight he garnered in conversations from his I was also fully briefed on the negotiations and changes in proposals from the beginning of negotiations from both parties Working with the departments of Education and Finance, I was able get information on investments in education since the election of the Progressive Conservative government in 1999, the increase in new teachers, student-teacher ratios, initiatives in the education system, and economic facts of the province including projected CPI and budget details. This information was used to build key messages and fact sheets. • Throughout the project, I monitored media on a daily basis and during the legal strike period I attended daily "war room" conference calls to find out what was being heard and said and the district level. This "litmus test" of public opinion helped me to continually fine tune the communications strategies and messages. • 4 • • • Planning and Analysis Before the project began government, as employer, was placed in a negative position in communications given the past media portrayal of government during labour disputes. In addition to this negative portrayal, teachers are well respected by the community. They are shaping the minds of our future and the general belief is that they should be compensated well for that responsibility. From past labour disputes it was clear that before I could implement any communications plan, I needed to convince senior management and the Premier's Office that we needed to be communicating in a proactive manner. By stressing the fact that by continuing to always do what we have always done we would only receive the same results. By referring to the negative media coverage received in the past from not getting government's message out properly and the old public relations adage "if you don't tell your story, someone else will", it was easy to convince the political participants that we should be more proactive in our communications. Senior management also saw the benefits of communicating more despite but there was still uncertainty given the longstanding labour law practices of not openly negotiating. It was agreed that we would not negotiate through the media nor would we comment on current proposals as this could be seen as bad-faith bargaining which in turn would make these negotiations and the nine others much more difficult. We would provide factual information that is pertinent to New Brunswick taxpayers as government is accountable to them and we wanted to ensure that they had all necessary information to make educated decisions when and if they chose sides. Key lessons from research were applied in creating the communications plan and by using this information we were in a position to better anticipate negative tactics of the union and not be sidetracked by responding to their tactics. 5 • I implemented a disciplined approach that focused on the current fiscal reality in the province. the current salaries of teachers compared to their counterparts and the continued investment in education. There are specific timelines within the negotiation progress which are controlled by the union such as applying for a deadlock and taking a strike vote. Instead of waiting for the union to take action, our strategy was to continuously move forward with our plan and not wait for the union to make the first move. For example, instead of waiting for a strike vote results and have the media ask when we would resume negotiations, we would invite the union back to the table and place them in the position of saying no. • Target Audiences Communications was focused on three audiences: • New Brunswick taxpayers This was the most important target audience for this project because funding for any contract increase, be they salary increases or improvements to working conditions, would come from the public coffers. It was important that taxpayers were informed of the costs of proposals and demands by each party. This information was necessary to ensure taxpayers had the opportunity to make informed decisions should they decide to take sides on the issues. • Parents and students A strike would close the public school system across the province and any job action • would impact students' school experience, from the potential of less educational time to the loss of extracurricular activities. There was also the potential that parents 6 • would need to find additional daycare services or take time off work to care for their children in the potential of a strike. Due to the direct impact on this group it was important that they be kept abreast of matters regarding negotiations, the impacts of what not reaching an agreement meant and what government was doing to prevent any negative impacts on students. • Teachers While an important audience for messaging as negotiations and the final outcome of negotiations directly affected them, government had to be very careful in communicating with them. Government could not communicate information on negotiations directly with teachers nor could government be perceived by the union as doing this and therefore violating any good faith bargaining rules and traditions. • Objectives • Position government as fair on wages - aggressive on class composition. • Ensure that audiences understand that education is a government priority and is managing the education file in the best interests of all New Brunswickers. • Ensure that public understands that government is committed to reaching a fair and reasonable agreement at the table and is willing to negotiate. • • Neutralize media efforts of key opposition. 7 • Key Messages Key messages focused on four themes: • Government isJair on wages and committed to the negotiations process • Government is committed to education and class composition • Government respects teachers and their issues • Concern that union is not communicating with membership A chart was developed· as a template for crafting key messages (Appendix A). Messages were then refined and updated as necessary throughout the length of the project. In developing and delivering messaging, government had to be very careful on the fourth theme so not to be perceived as violating good faith bargaining rules and traditions. • • 8 • Action and Communication Serving as the communications lead and central information contact, it was my responsibility to coordinate all aspects of communications for this project including: • culling and analyzing research; • developing the communications plan; • identifying spokespersons based on issues as well as acting a government spokesperson in the absence of a political spokesperson; • developing key messages and fact sheets which focused on negotiations; • providing input and approval on communications material from the Department of Education; • • preparing spokespersons for arranged news conferences, serums, and interviews; • crafting responses to specific media requests; • organizing timely reactions to media requests, misinformation in media reports and letters to the editor placed by the union; • attending daily "war room" calls with school districts; • writing and coordinating the placement of guest columns, op-ed pieces and letters to the editor; • analyzing the effectiveness of messaging and updating the communications plan based on changes in status of negotiations, public perception and union tactics; and • performing the final analysis and evaluation of the plan once negotiations had been settled. To reach • our objectives, communications focused on media relations, public consultations, the Legislative Assembly session, and advertising. (Appendix B). 9 • As part of the communications material, a package was developed for all government Members of the Legislative Assembly to arm them with information to help them respond to questions from their constituents. This package contained key messages, fact sheets and a summary of the conciliation board report which was often quoted in the media. (Appendix C). The full-scale scenario planning for this project provided me the flexibility to adapt communications efforts and messaging to constantly changing conditions. Budget Communications within the government are provided by both departmental staff and staff from CNB. Departmental budgets include funding for staff and public relations activities • and, in the case of the OHR, the annual communications budget is part of the deputy minister's annual operating budget. CNB provides in-house communications services on an as needed basis and do not invoice departments for time spent on a project. Any advertising used during negotiations is considered to be part of the cost of negotiations much like room rentals, commissioner fees, and lawyer fees. The media buy costs are retrieved and not part of the OHR budget. Based on key messaging CNB designed the ads (Appendix D) and purchased the media buy. Black and white 1/3 page ads ran in the four dailies between April 15 and April 29, 2005. Nine ads ran in each of the papers for a total cost of $ 65,011. All professional time and media monitoring ($147/month) fees are regular annual costs • and were absorbed into normal operating budgets. 10 • Evaluation During the volatile negotiations process, I was able to take a "seat at the table" to shape the communications strategy. The strategy was a considerable departure from how communications had been handled in past negotiations. Politicians and bureaucrats agreed to be more proactive and forthcoming with information. Through research and analysis at the beginning of the project and daily monitoring of media government was also more readily prepared for union and opposition criticisms and tactics. This strategy worked in government's favour with media stating that "government masterfUlly outwitted teachers in the game of pUblic relations." l By anticipating union tactics, the communication strategy helped neutralize media efforts of the union. Media consistently included government messaging and information in their • stories which ensured that target audiences were aware of government's desire to reach a fair and reasonable contract that balanced increases in salaries with increases fo education initiatives, and government's continued priority of and commitment to the education system. (Appendix E) Given the uniqueness of each round of negotiations, it is impossible to replicate any communications plan. However the success of communications of this project as perceived by senior management, the labour relations division and politicians, it has been agreed that government will be more forthcoming and open in their communications in future contract disputes. Communications plans will continue to be more proactive. This project has guaranteed my "seat at the table" for future labour disputes and all issues, initiatives and campaigns within OHR. • I ibid. 11 • Appendix A: Key message chart THEMES FAIR ON WAGES AND COMMITTED TO NEGOTIATIONS a a a a a COMMITTED TO EDUCATION AND CLASS COMPOSmON a a a a a a a IS UNION COMMUNICATING NB'sOFFER a a a RESPECT FOR TEACHERS AND THEIR ISSUES a a a a • SUPPORTING FACTS KEY MESSAGE POINTS Conciliation board report Atlantic context Highest wage settlement last time Union's preoccupied with wages when conciliation report offered fair settlement NB ftrm on wage offer - focus is class composition and investing in classroom Will stay at table as long as it takes Increase in budget every year Record investment in education NB focus is on class composition Real progress has been made - teachers would be pleased Respectful of Special Needs childrenDiversity of Students in the Classroom Concern that union walking away from table on wages Concern that union not communicating negotiation process to members Need to be at table to reach deal NB goal is balance between class composition and fair wages settlement a a a a a a Current and projected wages Union's latest offer Other NB settlements Predicted CPI Invites back to table Movement on offer a a a Current offer QLA Initiatives to date Budget NB respects teachers NB focus has been on their number one issue - class composition Concern that union not communicating progress Concern that action is only hurting the kids a a NB initiatives to date NB's focus on investments in the classroom Current offer on class composition Other jurisdictions - same issue Need to work with teachers over time to resolve a a a • Appendix B: Modes of communication Media Media was our main method for getting our messages out. In New Brunswick there are 76 media outlets: four daily papers (three Anglophone and one francophone); four television stations (three Anglophone and one francophone); 44 local radio stations that are represented by Broadcast News and there are both English and French CBC radio stations; and 24 weekly papers. I aggressively pursued media to ensure government's position was represented. This included daily phone calls with members of the press gallery to ensure they were up-todate on the status of negotiations and had all background material necessary for their stories. • The media were provided easy access to the ministers of OHR and the Department of Education at their request and I organized serums and news conferences to inform media of developments in the dispute including all invitations back to the table and at each time negotiations ended. Through good relationships with the members of the media, I was also able to question some of the union's comments in their articles which led the media to dig deeper into the issue and resulted in coverage of inconsistencies in the union's position. Legislative Assembly. The Legislative session began on March 30, 2005. The session was used by Ministers and governmentMLAs to make statements on government's investment in education, new education initiatives, and government record in reaching fair and reasonable agreements. Question Period provided ministers another opportunity to reinforce • messaging. • The session also provided easy access to the media through post-Question Period serums. This was used to its full extent. The minister was not only made available to all media requested scru'ms, she gave regular updates to the media on the status of negotiations. Pre-Budget Public Consultations The Finance Minister's public consultations were deemed as a perfect stage to reinforce government's messaging on reaching collective agreements that are fair to both employees and taxpayers. The minister was supplied with key messages on the negotiations which were incorporated into his presentation and used to respond to questions from those in attendance. • Advertising Advertising in labour negotiations has to be monitored extremely closely as it can easily backfire on the employer if the pUblic views it as too expensive. The public then perceives advertising costs as money that would have been better spent on wage increases to reach a settlement. In this project, advertising was used to support messaging that was already public. With my direction, eNS designed two basic black and white ads which focused on current salaries of teachers and what teachers would receive at the end of the proposed contract, as well as other commitments from government. The ads were similar containing only slight updates. The 1/3 page ads ran for nine days in the four daily papers during the most volatile period of negotiations. • • • • Appendix C: MLA Communication Package Communication Material • • ISSUE: Teachers' Negotiations UNION: New Brunswick Teachers' Federation POSITIONS: 7,279 Funded positions (teachers, vice-principals, principals) CONTRACT: Expired February 29, 2004 NEGOTIATIONS: 25 Negotiating days prior to Conciliation Board OUTSTANDING ISSUES: Class composition; hours of instruction and professional development; funds for groups insurance; funds for working conditions; responsibility allowances; wages; term of contract General economic increase of 10% over 4 years CONCILIATION 2% adjustment for Cert I-V BOARD: WAGE 4.5% adjustment for Cert VI RECOMMENDATIONS: All teachers would receive a total wage increase of at least 12% over 4 years. The Employer's representative accepted the recommendations. Since the release of the report, Government has publicly accepted the report and wage recommendations within. ACCEPTANCE OF CONCILIATION BOARD REPORT: • The NBTF representative dissented to the repo"rt. Union leaders have publicly come out against the report. Members are currently voting to accept or reject the report. Results of this vote will be announced on January 31 st. It is expected that teachers will reject the report. Created on 1/27/2005 12:11 PM 1 Communication Material • Teachers' Negotiations Conciliation Board Report Class Size and Composition The Union was arguing for large across-the-board decreases in class size and placed a secondary emphasis on class composition. The Government argued that class composition is more important than class size and proposed to eliminate the concept of universal class size maximums by providing flexibility and options to school administrators to distribute teaching positions to address the unique class composition issues. The Board concluded that there was not enough evidence presented to determine the ideal balance between the priorities of class size and composition but noted that further across-theboard cuts in class size is not the most appropriate use of resources at this time and recommended no change to the current collective agreement. Hours of Instruction and Professional Development The Government recognizes that the standard of education is closely related to the time teachers are able to spend with students in classrooms and that continuing professional development opportunities for teachers is essential to quality teaching. If additional professional development days occur during the school year, the only way to maintain the hours of contact with students is to increase the school year or increase the hours of instruction in the school day. • The Union argued that because in the past the Government increased the number of professional days beyond what was required in the collective agreement (2 additional days for professional development and 2 additional days for parent/teacher meetings), these additional days should now be formalized into the agreement as mandatory without increase the hours of instruction. The Government proposed to increase the instructional hours per day to allow teachers to take more professional development days. The Government would formalize the above-mentioned additional days as well as add in another professional development day if the Union would agree to lengthen the instructional day by 7 or 10 minutes daily to compensate for the five lost instructional days. The Board recommended that there be no change in to the collective agreement language on hours of instruction, student-teacher contact days and professional development. Salary The Union's offer was 15.5% over 2-years which differed largely from the government's proposal of 8% over 4-years. The total projected increase in CPI over the next four years is 6.9%. The union argued that they needed a "catch up· adjustment because they have fallen behind inflation. The Government argued that this supplement was not needed because over the last decade salaries increased over CPI. Also, in the last collective agreement salaries increased by 13% over 3 % years, the highest wage increase in 20 years. A comparison of maximum -rates at the Certificate V level in each Atlantic Province as of Feb 29, 2004 shows that New Brunswick teachers are the highest paid and second highest paid at the starting rate. With increases in NS and PEl in the spring of 2005, NB teachers will have the second highest maximum pay rate and would need a 2% increase to maintain ahead of NS. A comparison of maximum rates at the Certificate VI level indicates that only NS is ahead of NB. In order to match the NS rate in the spring of 2005, NB teachers will need a 4.5% increase. • As long as NB remains competitive with other Atlantic Provinces, any issues of recruitment and retention would be addressed. Created on 1127/2005 12:11 PM 2 Communication Material • The Board concluded that it would be in the best interest of both parties to have a 4-year agreement which would allow the parties to dedicate time to implementing the Quality Learning Agenda. The Board recommended the following increases to which the Government agreed to offer teachers: GEl for all March 1, 2004 Adjustments for Cert I-V Adjustments for CertVI 2.0% Set 1, 2004 March 1, 2005 2.0% Sept 1,2005 March 1, 2006 1.5% 2.0% Sept 1 2006 March 1 2007 1.5% 2.0% Sept 1,2007 Total 1.5 % 2.0% 10.0% + = 12.0% (Cert I-V) 2.0% + 4.5% = 14.5% (Cert VI) • • Created on 1/27/2005 12:11 PM 3 Communication Material • KEY MESSAGES Conciliation Board Report • We believe that the Conciliation Board Report is both fair and reasonable for teachers and taxpayers and the students. • The government has agreed to the recommendations outlined within the Board report. Wages • • • The recommended wages from the Conciliation Board were higher than government had proposed however we signed the report in hopes that we could create a new agreement based on those recommendations and move forward with the continued implementation of the Quality Learning Agenda. • Wage recommendations included an increase of 12% over 4 years for all teachers with no zero-year. • Principals, vice-principals and those in supplementary positions of responsibility will receive a 10% increase to their responsibility allowance above the 12 or 14.5% that they will be receiving. • To ensure that we continuously retain top-notch teachers it is vitally important that wages remain competitive with the other Atlantic Provinces. Certification Levels & Atlantic Comparisons • The majority of our province's teachers have a Certificate 5 (56%). This is the certificate level received after graduating with a Bachelor or Education and it is the minimum level that we now hire at. • Compared to Certificate 5 levels in other Atlantic Provinces, New Brunswick teachers are the highest paid at $57,279. • 17% of our teachers have their Masters and hold a Certificate 6 level license. They are currently making $62,292 annually. • While Nova Scotia has Level 7 and 8, there is no evidence as to how many of our teachers would qualify for these level if we had them, nor is their evidence that we are not able to retain our Level 6 teachers. Created on 1/27/2005 12:11 PM 4 Communication Material • FACTS Investment in Education • • • • • Nearly 15% of all government spending is on education. In 2004-05, we invested $26.5 million in new spending in K-12 education. This included $12.2 in savings realized at Department of Education and school district levels which were redirected into funding for several major new initiatives that support the Quality Learning Agenda. This brought our K-12 ordinary account to almost $779 million which, based on projected enrolment, represents funding of $6,232 per student compared to the $4,829 per student in 1998-99. Over the same time period, our total investments in education have increased from $935 million to $1.15 billion. The 2005-06 capital budget of $48-million represented an increase of 4.3% from the previous year and provided funding to approximately 124 capital budget projects as well as community-supported rationalization projects and projects tied to the delivery of educational programs. Quality of Education • • • • The pupil educator ration (PER) for the 2003-04 year was 15.9:1. This continues a long-term trend of decreased PER. In 2000-01, the PER was 16.5: 1. 325 new teachers have been hired since the launch of QLA. There are 510 more Teacher Assistants in classrooms today than 1998. Teachers' Salaries • • • • • • New Brunswick teachers are among the highest paid in Atlantic Canada In the last round of negotiations, teachers received an increase of 13% over 3 ~ years, the highest wage increase in 20 years. The province is willing to provide teachers with a 12% increase and a 14.5% increase to teachers holding a certification level 6 to ensure they remain competitive with their Atlantic colleagues. With these proposed increases, teachers salaries in New Brunswick will range from $41,805 for a newly hired full-time teacher to $71,895 for teachers holding a certification level 6 license and more than 10 years of experience. In the past decade, teachers' salaries have been above cost ofliving increases. Created on 1/27/2005 12:11 PM 5 Communication Material • FACTS Conciliation Board Report - Wage Recommendations Every teacher will receive a 12% increase in their salary based on the governmentaccepted recommendations in the Conciliation Board Report. Teachers with a Masters Degree and holding a Certification Level VI license will receive an additional 2.5% increase for a total increase of 14.5% Rates of Pay Teaching Level • Number Percentage of at Teachers Maximum Pay Step Current Annual Salary Annual Salary effective Septt,2007 (last increase in the new agreement) Cert IV 2,064 69.3% $52,231 $58,804 CertV 3,962 58.6% $57,259 $64,464 Cert VI 1,125 88.4% $62,292 $71,895 .. Note: Remammg J28 funded positions are between Cert I-III • Created on 1/27/2005 12:11 PM 6 Communication Material • FACTS Education System Districts 14 Anglophone = 9 Francophone = 5 Schools 338 Anglophone = 236 Francophone = 102 Students 117,178 (2004-05 School year - proj ected enrollment) 118,869 (2003-04 School year) Enrollment has declined each year since 1991 and is projected to continue to decline each year through 2014. Pupil Educator Ratio (PER) • Combined Classes 15.9:1 (2003-04 school year) Decreased from 16.5:1 during the 2000-01 school year 482 (2003-04) The number of combined classes have been increasing since 198990 when it stood at 217 Length of School Year Teachers: 195 days Students: 185 days (2003-04) For the 2004-05 school year, there are 183 classroom days as 2 days additional days were provided to teachers for curriculum-based training. • Created on 1/27/2005 12: 11 PM 7 Communication Material • FACTS Quality Learning Agenda Completed Actions • • • • • • • • • • • • • • • • • • • Developed clear standards for appropriate pre-school development and communicated these standards with parents. This includes information developed with FCS and DHW on best practices for children with exceptionalities. Developed and implemented two pilot projects to improve schoolreadiness of pre-schoolers. Worked with school districts to design transition to school programs including early registration for kindergarten. Developed and communicated new Grade 2 literacy standards with parents. Worked with districts to ensure that by January of their kindergarten year, teachers identify students requiring reading intervention A new reading assessment has been developed for Grade 2 students. 325 new teaching positions have been added. All public school students have been issued a public library card. Broadband technology has been installed in all New Brunswick schools. We have developed 60 on-line courses. Teachers have been given flexibility to hire a portion of new teachers to meet a broader range of educational needs. Began working with districts on strategies to improve the literacy achievement of boys. Provided teachers with an additional 2 days of in-service training. Put in place new teacher certification requirements including principals and vice-principals. Launched a new target awareness initiative, Learning Counts to provide parents with practical tips to help their children learn. Participating in a series of national pilot projects with the Canada Millennium Scholarship Foundation. Implementing a series of initiatives to improve guidance programs and services. Created on 1/27/2005 12:11 PM 8 Communication Material • • BACKGROUNDER Inclusive Education A Review of Programming and Services in New Brunswick • On November 30, 2004 the Department of Education announced that a new Quality Learning Agenda initiative will be undertaken to examine the entire range of programming, support services and resources for students with exceptional needs. • The information resulting from this study will enable government to address issues associated with classroom composition, as promised in the QLA. • Over the past decade the demand for specialized programming, services and supports has increased. We must ensure we are delivering the right services in the best possible way to provide a quality education to all of our students. • One of the objectives of this independent review will be to provide recommendations for a model for an effective, accountable, inclusive education system which makes the best possible use of human and other resources, capitalizes on positive partnerships and responds to the particular requirements of each linguistic sector. • The review will be conducted by Wayne MacKay, a professor oflaw at Dalhousie University and vice-chair of the Center for International Human Rights and Democratic Development. • Consultations will run from December 2004 to August 2005. • The terms of reference for the review provide for consultations to be held with groups of: - • students parents teachers, teacher assistants and other school personnel school district administrators District Education Council members NBTA/AEFNB andNBTF CUPE key stakeholder groups partner departments Created on 1/27/2005 12:11 PM 9 Communication Material • Q&A Remuneration Q: How do NB teachers compare, pay-wise, to their counterparts across Canada? The remuneration package ofteachers would include many variables. Comparing strictly on the basis of salary may not necessarily provide an accurate picture. New Brunswick falls in the bottom third for Canada when comparing strictly on salary. However, within Atlantic Canada, which is often a better comparison, New Brunswick is in second place in terms of salaries. Q: What is the average salary paid teachers? The average salary is $56,500. Teacher Supply and Demand • Q: Won't we lose teachers to other jurisdictions if our pay levels fall behind those of other provinces? When asked, recent university graduates state that job security is the number one concern, and is most often the determining factor when accepting a teaching position. Pension data indicates that teachers currently working in the system have a 2% exodus rate. Q: Is there a shortage of teachers in NB? Currently the province of New Brunswick has an adequate number of teachers to fill permanent positions. However there are pressures in certain speciality areas, such as mathematics and science, and·in some of our rural areas. Q: What is the average age of our teachers? • In the past school year, the average age of our teachers was 41. This is the same average age as a decade ago but is two years younger than in 1998-1999. The average age of our administrators in 2003-04 was 45. Created on 1/27/2005 12:11 PM 10 Communication Material • Q: Isn't it true that, over the next few years, many teachers will retire, leaving us unable to fill vacancies1 The current number of certified teachers on the supply list, combined with the expected number of university graduates, will provide a sufficient number of qualified candidates to meet the province's requirement for permanent teachers. The province will continue to encourage university students to specialize in areas of need and encourage teachers to practice in rural areas needing additional teachers. Negotiations Q: What agreements/concessions do you need from teachers in order to implement the QLA? Answer: This round of negotiations with the NBTF will need to focus on the evolving needs of students, increased flexibility for all involved and the strategic allocation of resources in order for the implementation of the QLA to be successful. • School Year Q: Will you be lengthening the school year? Our most recent information on the number of school days across Canada indicates that New Brunswick is comparable to other jurisdictions. We have said, however, we will continue to monitor this to ensure our children are receiving the contact time with teachers that they will need to achieve the high results we want for our children. Contact time is at a premium and every effort must be made to make the best possible use of school time. Q: Will the school day be lengthened? • As part of the Quality Learning Agenda, we have already moved to maximize the school day to the full extend allowed under the current collective agreement. Created on 1/27/2005 12:11 PM 11 Communication Material • We did this because we place a very high value on contact time between teachers and students. The amount of contact time obviously has an impact on the quality of education our children receive and will continue to be a priority. Class Size Q: Are you willing to reduce class sizes? In the Quality Learning Agenda, we said we would maintain the reductions we have made in maximum class sizes in Grades 1-3 and would lower class sizes strategically, when and where appropriate. Q: How do our average class sizes compare to other jurisdictions? • A national survey, published by Today's Parent magazine, said our ratio of one classroom teacher for every 20 students is the lowest in the country. Presently, New Brunswick is the only province with a class size provision in the collective agreement. Some provinces have guidelines pertaining to class size laid out in their provincial legislation; some use a provincial aggregate ratio, while others have no provisions at all. New Brunswick currently has a pupil teacher ratio (PTR) of 15.9 to 1. The ratio of students to classroom teachers is 19.9 to 1 (5970.8 FTEs and 118,869 students). Q: Teachers say that reducing class size will mean better results by students. Do you agree? New Brunswick's class sizes are already on par with those of other jurisdictions. In fact, a national survey, published by Today's Parent magazine, said our ratio of one classroom teacher for every 20 students is the lowest in the country. As a government, we have reduced class size in Grades 1 through 3. We believe that there are other factors that need to be taken into account, including classroom composition, in order to maximize student achievement. As part of our Quality Learning Agenda, we have added 250 teachers to enhance literacy in the early grades and an additional 75 teachers to address issue of class composition. Another 175 teachers will be added to the system during the next two years for a total of 500 new teachers targeted in specific areas of need. Classroom Composition • Q: What does "classroom composition' mean? Created on 1/27/2005 12:11 PM 12 Communication Material • Classrooms are composed of students with different abilities and learning. When we refer to classroom composition, we are acknowledging these differences and recognizing that this presents a challenge to our teachers. We have said that we want to work with the school districts and our teachers to find ways to ensure all students have the opportunity to obtain a quality education to the fullest extent possible. Q: In the QLA you talk about "flexible scheduling models" and "re-examining our legislated duties" in relation to students with exceptionalities. Isn't this code for segregating exceptional students? What it means is that every student will be given a program commensurate with his or her needs and abilities, with the primary focus on literacy. It will undoubtedly involve periodic grouping and regrouping consistent with the legislation pertaining to inclusion. Q: Will you put a cap on the number of students with special needs in a class? • Classrooms are composed of students with different abilities and learning. This diversity requires innovative approaches to classroom organization. These may include block scheduling, looping, multi-level and multi-age groupings and other such educational practices. We will continue to work with district administrators in assisting them to identify those programming options that most effectively address the diversity of students within the schools and classrooms. Q: The QLA agenda says you expect to have fewer students with special needs in the future. Please explain how this can be? The effects of the early literacy initiative will reduce the number of students requiring Special Education Plans over the next few years. Professional Development • Q: The anglophone Provincial Curriculum Advisory Committee has recommended there be three more days for professional development related to curriculum implementation. Will this happen? Created on 1/27/2005 12:11 PM 13 Communication Material • We agree with the need for professional development, given our commitment to increasing the quality of education. That's why we added two additional days for training related to curriculum this year as part of the Quality Learning Agenda. It is also why we are improving access to professional development in a number of subject areas through on-line training. Earlier, we added two days for a combination of parent/teacher meetings and Professional Development. Additional PD days for teachers must be balanced with the amount of "contact time" teachers have with students. Instructional time is at a premium and every effort must be made to make the best possible use of school time. Adding three more days for PD would leave us with one of the lowest number of contact days between students and teachers in the country. As for the PCAC recommendation, I've asked my staff to look at it and I will respond to the advisory committee. • • Created on 1/27/2005 12:11 PM 14 • Appendix D: Print ads Ad #1 ran April 15, 16 and 20, 2006 Ad #2 ran April 23, 25, 26, 27, 28 and 29, 2006 • • The Governmenr of New Brunswick has offered a fair and reasonable wage increase to teachers. The offer, based on the recommendation of an independent,third p~ conciliation board, provides for a minimum 12 per cent wage increase over fouryears. This will be a four:-year agreement with full retroactive pay to .March ·1, ·2004. An agreement is beingsought that is responsible and protects. the interests.ofNew Brunswick taxpayers. By accepting.the recommendation ofthe independent conciliation board,. government·has increased its originalwage offer substantially. The proposed agreement will increaseteachersalaries by almost $105 million overfour years. . Examples of the proposed increase: 5 years 11-plus years .. ·Newhire 5 years 11-plus years $37,132 $45,184 $57.25Cl $46.337 $58.804 $5.180 $6;573 $41,806. $50,870 $64,464 $4,674 $5.686 $7.205 $46~725 $6.243 $7,587 $9.603 $56,796 $71.895 In addition to wages, the government isriegotiating to improve classr.oom ~omposition by offering to hire more teachers; ext:end professional development opportunities and place more support and resources in the classroom. New ~ Nouveau Brunswick.... G A N A D o A I • ~I. - \ "egou.vernememdu Nouveau~Brunswic"kaoffenau personnel et ralsonnable." L 'C ", en",seignan,',t.uneaugm~~tationscJar,'ialejuste , ' , ' " , ',,' L offre, fondee s~r larecOIlimandation d'.une commission de conciliation i~dependante a titre de tierce partie,' prevoit une hausse,salariale de 12 % sur quatre ans. , _' , Le gouveniement veuten arrivera un accord qui est responsable -sur Ie plan financier et qui protege les intere~ . des contribuables neobrunswickois., ' , , ". ' . , En suivant Ia re~o~mandation de la commission de conciliation'independante, Iegouvernement a co~siderablement augmente son offre salariale i n i t i a l e . ' Voici des exempies de l'auginentation proposee : 37132 $ 5ans d'experience ==~~~,~=s,,=,==,"==,,=' 45184 11 ans d' experience au plus n'z~>=,.~=. $ 57259 $ Les salaires ne'sont pas Ie seulpoint en litige dans cette ronde de negociation entre les enseignantset Ie 'gouvernement. Nous devolls egal~ment'r~gIer l'importante l'Juestion de la-composition de Ia salle de classe. Pour parvenir aurte entente, nous devons trouver un equilibreentre les augmentatiop-ssalariales et Ie financement desres~ourcesafferentesa la . composition de Iasalle de dasse. * La major{ti desenseignants neo~brunswickoissont titulaires d'un certiJicat V • • o ponrle.s'"enseignants'et·les.enseigpantes - , . ._ - - - . . . - _ ' • _ . - - . • _. • , ',' .. - ; :,'. " .' ,_"~. '. , . ' • c' ,_ Le gouvernement dUN9'4v~au-Bmnswick~offert'aupersonnel··enseignant·uneaugmentation·salafial~juste. d'i;Jsonnable. L'offre, fondee sur la recoml11and~ti6n d'une commission de conciliationindependanteatj~~de tierce partie,pre~oit une de 12 % sur quatre ans. Ils'agit d'uneentente de quatre ansavecpleinsalaire retro~ctifau 1eC,mars 2004. J Le gouvernement veut enarriver a un accordquiest responsa~lesupJeplanfi~ancier~tquiprotege les _ _ • hausse.salari~eaninimum inter~ts d~scontribuables .' . . neo-brunswickois. En suivant la recommandationde la commission de conciliation indep'endante; Ie gouvernement aconsiderablement augmente son offre salariale iflitiale. L'entente proposee setraduira par unea~gmentation des,salairesdes,enseignants de p~es de 105 millions sur q~atreatis~ ',,',' Voici des exemples de l'augrnentati~n proposee: Cinq : Nouvelenseignartt 11 ans ouplus 37132 $ 45184 $ 57259 $ Nouvel enseignant 5ans 11 ans ou plus 40482 $ 49209$ 62292 $ 5ans Six Les salaires ne sont pas Ie seul point en litige dans cette ro'hde de negociation entreJes enseign;mts edegouvernement.Nous devons egcUementregl~r l'importante question dda compositionde la salle de classe. Pour parvenir a une entente, nous devons tcouver un equilibre entre les augmentations salariales et Ie financement desressourcesafferentes ala composition delasalle de classe. "New~ Nouveau Brunswic c AN A o D A • • Appendix E: Media Evaluation As expected, there was considerable media interest on this issue. From December 3, 2005 to June 22, 2006, there were 1424 media hits. There were 18 editorials, 11 of which favoured the government's position. One favoured the teachers' position while two supported teachers in general but did not support their wage demands. The remaining four editorials did not support either party's position. Government had one guest column, one op-ed piece, and two letters to the editor to correct misinformation and state government's position. The union had one op-ed and three letters to the editor, one of which was an attack on the media for continuously reporting facts provided by government and not by them . • Of the media hits 47 per cent were positive, 22 per cent negative and 31 per cent neutral. Government spokespersons were quoted in 63 per cent of reports. In addition background information provided to media by the government was used in 53 per cent of reports. •
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