DETERMINANTS OF INTELLECTUAL CAPITAL PERFORMANCE IN IRAQ BANKS BY NOORA SABAH BAHAALDIN A dissertation submitted in fulfilment of the requirement for the degree of Master of Science in Accounting Kulliyyah of Economics and Management Sciences International Islamic University Malaysia DECEMBER 2013 ABSTRACT Currently, intellectual capitalhas emerged to become the backbone of any successful business activity. Thus, the performance of intellectual capital in Iraqi banks is a subject of this study that aims to examine the factors that determinants intellectual capital performance which are (bank profitability, efficiency of investment in IC, bank risk, and barriers to entry). The research was based on secondary data for the annual financial reports of Iraqi banks for the years 2006-2011 where the study utilised sixteen banks listed in the Securities Commission of Iraq. Pulic Model is used as a measurefor VAIC and the data collected was analyzed using several methods such as Pearson Correlation and General Linear Regression. A total of four research questions are developed to examine the associations between intellectual capital performance (dependent variable), and profitability of banks, efficiency of investment in IC, bank risk and barriers to entry (independent variables).Findings showed a statistically significant relationship between the independent variables and the dependent variable, and thus, it supported three out of four research hypotheses. The study suggests additional research to examine the determinants of ICP prior to any generalization of the study results. Moreover, the empirical tests are confined to Iraqi bank sector for the period 2006-2011 and thus, the study results may not be extended to other sectors or to other study periods. The study highlights the importance of being identify the factors that determine intellectual capital performance which in turn increase the ability of banking performance. Moreover, results of this research are in addition to other sources related to the performance of intellectual capital in Iraq, as it provided additional vision for the rest of the researchers for the purpose of development of research in this area. ii ملخص البحث حاليا ،برز رأس املال الفكري ليصبح العمود الفقري ألي نشاط جتاري ناجح .وبالتايل فأن أداء رأس املال الفكري يف املصارف العراقية ىو موضوع ىذه الدراسة اليت هتدف اىل فحص العوامل اليت حتدد اداء رأس املال الفكري واليت ىي (رحبية املصارف ،وكفاءة االستثمار يف رأس املال الفكري ،وخماطر املصرفية ،وعوائق الدخول إىل السوق) .استند البحث على البيانات الثانوية للتقارير املالية السنوية للمصارف العراقية للسنوات 2011- 2006حيث مشلت عينة الدراسة ستة عشر مصرفا مدرجا يف ىيئة األوراق املالية يف العراق .وقد استخدم منوذج بولك كمقياس ل VAICوإن البيانات اليت مت مجعها قد مت حتليلها عن طريق استخدام عدة طرق مثل طريقة معامل االرتباط بيارسون واالحندار اخلطي العام .وقد مت تطوير جمموع اربعة اسئلة حبثية خيتربالعالقة بني اداء رأس املال الفكري ( املتغري التابع) رحبية املصارف، وكفاءة االستثمار يف رأس املال الفكري ،وخماطر املصرفية ،وعوائق الدخول إىل السوق (املتغريات املستقلة) .وأظهرت النتائج وجود عالقة ذات داللة إحصائية بني املتغريات املستقلة واملتغري التابع ،وبالتايل ،فإنو يؤيد ثالثة من أصل أربعة فرضيات البحث .تقرتح الدراسة حبوث إضافية لدراسة حمددات أداء رأس املال الفكري قبل أي تعميم لنتائج الدراسة .عالوة على ذلك ،تقتصر االختبارات التجريبية للقطاع املصريف العراقي للفرتة 2011- 2006وهبذه الطريقة ,فإن نتائج الدراسة رمبا مل يتم توسيعها اىل قطاعات اخرى او فرتات دراسة اخرى ان الدراسة تسلط الضوء على امهية التعرف على العناصر اليت حتدد اداء رأس املال الفكري والذي بدوره يزيد من قدرة اداء املصارف .فضال عن ذلك ،نتائج ىذا البحث ىي إضافة أخرى إىل املصادر اليت تتعلق بأداء رأس املال الفكري يف العراق ،كما أهنا قدمت رؤية إضافية لبقية الباحثني لغرض تطوير البحوث يف ىذا اجملال. iii APPROVAL PAGE I certify that I have supervised and read this study and that in my opinion it conforms to acceptable standards of scholarly presentation and is fully adequate, in scope and quality, as a dissertation for the degree of Master of Science in Accounting. ………………………………. Sherliza Puat Nelson Supervisor ………………………………. Zaini Zainol Co-Supervisor I certify that I have read this study and that in my opinion it conforms to acceptable standards of scholarly presentation and is fully adequate, in scope and quality, as a dissertation for the degree of Master of Science in Accounting. ………………………………. Hafiz Majdi Abdul Rashid Examiner This dissertation was submitted to Department of Accounting and is accepted as a fulfilment of the requirement for the degree of Master of Science in Accounting. ………………………………. Noraini Mohd Ariffin Head, Department of Accounting This dissertation was submitted to Kulliyyah of Economics and Management Sciences and accepted as a fulfilment of the requirement for the degree of Master of Science in Accounting. ………………………………. Nik Nazli Nik Ahmad Dean, Kulliyyah of Economics And Management Sciences iv DECLARATION I hereby declare that this dissertation is the result of my own investigations, except where otherwise stated. I also declare that it has not been previously or concurrently submitted as a whole for any other degrees at IIUM or other institutions. Noora Sabah BahaAldin Signature……………………………… Date…………..………... v INTERNATIONAL ISLAMIC UNIVERSITY MALAYSIA DECLARATION OF COPYRIGHT AND AFFIRMATION OF FAIR USE OF UNPUBLISHED RESEARCH Copyrights © 2013 by International Islamic University Malaysia. All rights reserved. DETERMINANTSOF INTELLECTUAL CAPITAL PERFORMANCE IN IRAQ BANKS I hereby affirm that the International Islamic University Malaysia (IIUM) holds all the rights in the copyright of this work and henceforth any reproduction or use in any form or by means whatsoever is prohibited without the written consent of IIUM. No part of this unpublished research may be produced, stored, in a retrieval system, or transmitted, in any form or by names, electronic, mechanical, photocopying, recording or otherwise without prior permission of the copyright holder. Affirmed by Noora Sabah BahaAldin ………………………. Signature ……………………… Date vi ACKNOWLEDGEMENTS First and foremost, praise and gratitude go to Allah SWT, the Almighty, for bestowing on me with great strength, patience, and courage in completing my program of study and for the successful completion of this thesis. There are a number of individuals whom I owe my deepest gratitude. Firstly, my sincere appreciation, gratitude and heartfelt thanks go to my Main supervisor, Dr. Sherliza Puat Nelson and Co-supervisor Dr. Zaini Zainol, the dedicated and inspiring mentor for their continuous guidance, suggestions, and constructive criticisms all in a bid to make this work a success. I thank them very much. Secondly, my heartfelt gratitude also goes to all lecturers in Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia that have taught me. With deep sense of affection, I would like to acknowledge my mother, the source of love and compassion to the candle that lit the path of my life, to the spirit that surrounded me with the warm fragrance of love and security. To my late father, your presence still remain evergreen in my memory for the indelible mark you left in me and for making me what I am today, may your gentle soul continue to rest in peace, Amin. To all my brother, sisters and family members, I say a big thank for the moral and financial support you all rendered to see to the successful completion of my studies, may the Almighty Allah reward you all, Amin. Finally, I would like to acknowledge all my friends here in IIUM and Iraq, for the tremendous support you all rendered to me, standing by me through bad and good times, I will forever cherish your friendship and may Almighty Allah continue to spare our lives and grant us long life, Amin. vii TABLE OF CONTENTS Abstract .................................................................................................................... ii Abstract in Arabic .................................................................................................... iii Approval Page.......................................................................................................... iv Declaration .............................................................................................................. v Copyright Page ........................................................................................................ vi Acknowledgement ................................................................................................... vii List of Tables .......................................................................................................... xi List of Figures .......................................................................................................... xii List of Abbreviation ................................................................................................. xiii CHAPTER 1: INTRODUCTION ........................................................................ 1 1.0 Introduction .......................................................................................... 1 1.1 Background of the Study ..................................................................... 1 1.2 Problem Statement ............................................................................... 3 1.3 Research Questions .............................................................................. 5 1.4 Objective of the Study .......................................................................... 6 1.5 Motivation of the Study ....................................................................... 7 1.6 Significance of the Study ..................................................................... 8 1.7 Organisation of the Study .................................................................... 9 1.8 Conclusion ........................................................................................... 11 CHAPTER 2: LITERATURE REVIEW ............................................................ 12 2.0 Introduction .......................................................................................... 12 2.1 Overview of the Macro Environment In Iraq ....................................... 12 2.2 Iraq Banking Sector ............................................................................. 13 2.3 Definitions of Intellectual Capital (IC) ................................................ 15 2.4 Classification of Intellectual Capital .................................................... 16 2.5 The Role and Contributions of Intellectual Capital (IC) ..................... 18 2.6 Previous Studies on Intellectual Capital (IC) ....................................... 20 2.7 The Gap in the Literature ..................................................................... 28 2.8 Conclusion ........................................................................................... 30 CHAPTER 3: THEORY AND HYPOTHESES DEVELOPMENT ................ 31 3.0 Introduction .......................................................................................... 31 3.1 Theories in Intellectual Capital ............................................................ 31 3.1.1 The Resource-Based Theory ....................................................... 31 3.1.2 Human Capital Theory ............................................................... 33 3.2 The Research Framework and Hypotheses Development ................... 34 3.3 Hypotheses Development .................................................................... 36 3.3.1 Bank Profitability ........................................................................ 36 3.3.2 Efficiency of Investment in Intellectual Capital ......................... 37 3.3.3 Bank Risk .................................................................................... 37 3.3.4 Barriers to Entry ......................................................................... 38 3.4 Conclusion ........................................................................................... 39 viii CHAPTER 4: RESEARCH METHODOLOGY ............................................... 40 4.0 Introduction .......................................................................................... 40 4.1 Methodological Approach .................................................................... 40 4.2 Sample Selection .................................................................................. 40 4.3 Variablesmeasurement ......................................................................... 42 4.3.1 Dependent Variable .................................................................... 42 4.3.2 Independent Variables ................................................................ 44 4.3.2.1 Bank Profitability .............................................................. 45 4.3.2.2 Efficiency of Investment in IC .......................................... 45 4.3.2.3 Bank Risk .......................................................................... 46 4.3.2.4 Barriers to Entry ................................................................ 46 4.4 Regression Model ................................................................................ 47 4.5 Conclusion ........................................................................................... 48 CHAPTER 5: ANALYSIS OF RESULTSAND DISCUSSION ........................ 49 5.0 Introduction .......................................................................................... 49 5.1 Descriptive Analysis ............................................................................ 49 5.2 Diagnostic Tests ................................................................................... 51 5.2.1 Normality Analysis ..................................................................... 51 5.2.2 Multicollinearity Test ................................................................. 52 5.2.3 Heteroskedasticity ....................................................................... 54 5.3 Hausman Test ....................................................................................... 55 5.4 Regression Analysis ............................................................................. 55 5.4.1 The Relationship between HCE, SCE, CEE and Independent Variables .............................................................................................. 58 5.4.1.1 The relationship between HCE and independent variables 59 5.4.1.2 The relationship between SCE and independent variables 59 5.4.1.3 The relationship between CEE and independent variables 59 5.5 Discussion of Result ............................................................................ 59 5.6 Conclusion ........................................................................................... 64 CHAPTER 6: RESEARCH CONCLUSION ..................................................... 65 6.0 Introduction .......................................................................................... 65 6.1 Summary of the Study ......................................................................... 65 6.2 Limitations of Study ............................................................................ 66 6.3 Significant of the Study ....................................................................... 66 6.4 Implications of the Study ..................................................................... 67 6.4.1 Implications for Theory .............................................................. 67 6.4.2 Implications for Practitioners ..................................................... 67 6.4.3 Implications for Researchers ...................................................... 68 6.4.4 Implications for Stakeholders ..................................................... 69 6.5 Recommendations for Future Research ............................................... 69 6.6 Conclusion ........................................................................................... 70 BIBLIOGRAPHY ................................................................................................. 71 APPENDIX (A1): DESCRIPTIVE ...................................................................... 77 APPENDIX (A2): NORMALITY ........................................................................ 79 ix APPENDIX (B1):THE CORRELATION BETWEEN THE DEPENDENT AND INDEPENDENT VARIABLES ................................................................. 81 APPENDIX (B2): THE CORRELATION BETWEEN THE INDEPENDENT VARIABLES ..................................................................................................... 82 APPENDIX (C): REGRESSION ......................................................................... 83 APPENDIX (D): GRAPH ..................................................................................... 86 x LIST OF TABLES Table No.Page No. 2.1 Summary of Previous Studies 25 4.1 Sample Selection 41 4.2 Definition of Variables 48 5.1 Descriptive Statistics (N=96) 50 5.2 Normality Statistics for Banks (2006 - 2011) 52 5.3 The Correlation Coefficient Matrix for the Independent Variables 53 5.4 Variance Inflation Factor (VIF) for Independent Variable 54 5.5 Heteroscedasticity Test 55 5.6 GLS Regression Analysis 58 5.7 Summary of the Results 63 xi LIST OF FIGURES Figure No. Page No. 2.1 Classification of Intellectual Capital based on Skandia‟s Value Scheme 16 3.1 The Research Framework 35 5.1 Histogram of Normality 51 5.2 The relationship between independent variables and HCE, SCE, CEE 58 xii LIST OF ABBREVIATIONS AND TERMS CBI CE CEE CPA DV FASS GDP GLS HC HCE IC ICE ICP ISC ITAGASS IV MENA RBV ROE RTGS SC SCE SERV SME VA VAIC VIF Central Bank of Iraq Capital Employed Capital Employed Efficiency Coalition Provisional Authority Dependent Variable Barriers to Entry Gross Domestic Product Generalized Least Square Human Capital Human Capital Efficiency Intellectual Capital Intellectual Capital Efficiency Intellectual Capital Performance Iraq Securities Commission Bank Risk Independent Variable Middle East and North Africa Resource-Based View Bank Profitability Real Time Gross Settlement Structural Capital Structural Capital Efficiency Efficiency of Investment in Intellectual Capital Small and Medium Sized Enterprises Value Added Value Added Intellectual Coefficient Variance Inflation Factor xiii CHAPTER 1 INTRODUCTION 1.0 INTRODUCTION The present chapter is the introductory chapter of the research. It provides an overview of the background of the study, the problem statement, the study objectives and the study motivation. It also covers the significance of the study. The organisation of chapters is provided at the end of the chapter. 1.1 BACKGROUND OF THE STUDY Intellectual capital has replaced traditional factors of production like physical capital owing to the fact that current industries cannot be dependent solely on physical capital. They must also depend on the knowledge of their employees in order to sustain competitive advantage of the firm. Therefore, intangible assets such as knowledge and innovation have become more significant for current business success as opposed to the traditional tangible assets like physical assets; in other words, knowledge in this day and age has become the most significant resource (Drucker, 1999). Individual and organisational knowledge is also known as intellectual capital (IC) and it is the major strategic aspect in the acquisition of the competencies of the firm (Liew, 2008). Additionally, IC, intangible assets and knowledge capital are interrelated. This is evident by the organisational resource structure that has been transforming in the past decades. Moeller (2009) contended that modern organisations have shifted from their focus on physical assets towards the use of intangible assets in their operations. 1 The scenario of shift is such that while traditional industrial corporations depend highly on the physical assets of buildings, raw materials, production facilities and infrastructure facilities, modern organisations make use of intangible production elements of value creation; these elements include innovation, information technology, communication technology and people with knowledge (Moeller, 2009). Every aspect of human life experienced growth and development in the past few decades and this growth primarily stems from the development in science and technology. Specifically, human intellectual ability facilitated robust inventions and innovations which contributed to the development and results in the gathering of significant amount of knowledge. Owing to the intangible nature of IC, it is quite challenging to measure. Prof. Ante Pulic brought forward a methodology to measure physical and intellectual capital as an alternative quantitative approach in measuring intellectual capital efficiency. The VAIC™ is a formula used to evaluate the IC efficiency on the basis of three components namely the human capital efficiency (HCE), the capital employed efficiency (CEE) and the structural capital efficiency (SCE) (Pulic and Bornemann, 1997). Moreover, intellectual capital research is best performed in the banking sector as the sector comprises of significant human competence on the basis of its workers‟ tacit knowledge and experience. The sector‟s employees are characterized as more homogeneous compared to their economic counterparts and the nature of business within is primarily personally intensive (Mavridis, 2004). The intangibles are becoming more important in the companies‟ value creation and therefore, they have become critical in the area of corporate finance as well as in capital markets (Holland, 2003). Owing to their importance, intangible assets are 2 increasingly considered in wealth creation in the present more than it was in the past (Bontis, 2003) and this is evidenced by the significant modifications in role of knowledge in the context of value creation. This in turn increases the information asymmetry between the company providers and external users of information. The main challenges faced by the IC in the Arab world include the waste of human capital, and low employment opportunities if compared to population growth, lack of skills and lack of training opportunities(al-Khouri, 2002). The concept of IC is innovative in the global business environment, particularly in Iraq. 1.2 PROBLEM STATEMENT Current studies dedicated to IC have been receiving significant attention in the past decade from practitioners/academicians in the context of developed countries. On the other hand, its development has not reached its potential in the developing countries especially in the Middle-East countries such as Iraq. In the past thirty years, Iraq has experienced adverse state intervention, costly militarization, three wars and more than ten years of sanctions from the international arena. The situation was such that, fiscal and monetary policies were wholly subordinate to political aims. Even prior to taking the reparation claims into consideration, Iraq is among the most significantly indebted nations in the world. To make matters worse, efforts at facilitating economic activity has been riddled with hostilities, looting and sabotage activities. Although the Coalition Provisional Authority (CPA) along with Iraqi officials have taken steps to prevent such activities, security conditions have made it challenging for economic activity to initiate. The budget allocation for the second half of 2003 met with many challenges, indicating disruptions in the payments system and infrastructure. But in 3 August 2003, both wage and pension payments have been established and regularized with rehabilitation work was reported to be underway. Iraq is an interesting country to study due to its background that had faced wars and economic sanctions for years. In its effort to improve the country‟s economic development, intellectual capital is considered as one of the assets that may bring future advantages for the economy. In developing the nation, there are challenges, and among them is sustaining human capital within the country. Human capital as part of IC reflects the basis of knowledge competencies and abilities of the nation to enhance living standards. In relation to the above, among the intellectual capital components, human capital is considered one of the most important resources depended on by firms for the improvement of their efficacy and to gain competitive advantage (de Pablos, 2003). Therefore, judging from the changes taking part in Iraq‟s local economy, the trends inclined towards foreign investment and entry of foreign banks as financial institutions constitute the elements of knowledge qualifying them to attract customer segments. This adds more challenge to local banks and raises the need to modify the perception of current banking methods and systems in order to meet competitive challenges. The most significant of these challenges is foreign investment in banking which is characterised by experience and expertise in the banking operations processes. The challenge also lies in employees‟ unawareness of their significant role in the process of value creation, less efficient government, and lack of reliable indicators for business success and hence, Iraqi banks lost the citizens‟ confidence. Goh (2005) argues that corporate activity is strongly influenced by two factors: physical capital and human capital. Human capita l is not able to carry out their activities without any physical capital. 4 In the agricultural and industrial sectors, physical capital (such as land labour) is more important than the intellectual capital in the process of value creation. But in the banking sector, intellectual capital (such as science knowledge) is more important than physical capital in the value creation process ( El - Bannany 2008 ) This is one reason the research on the banking sector. Mavridis (2004) which states that the banking sector is an exciting area and is ideal for intellectual capital research because this sector is one of the most intensive sectors of the IC implementation of its business activities. As such, the present study attempts to investigate the determining of intellectual capital performance (ICP) among Iraqi banks. The study also aims to analyze the association between bank profitability, efficiency of investment in IC, bank risk and barriers to entry with the ICPas measures of bank performance in the context of Iraqi listed banks from 2006-2011. 1.3 RESEARCH QUESTIONS The research aims to answer the following questions; 1. Is the profitability of Iraqi banks significantly related to their intellectual capitalperformance? 2. Is the efficiency of investment in intellectual capital of Iraqi banks significantly related to its intellectual capital performance? 3. Is the risk of the Iraqi banks significantly related to their intellectual capital performance? 4. Is the barrier to entry in Iraqi banking sector significantly related to intellectual capital performance? The above questions raises the practical objectives provided in the next section. 5 1.4 OBJECTIVE OF THE STUDY In order to provide the answers to the above study questions, the main objective of the study is to examine and analyze the impact of bank profitability,efficiency of investment in IC, bank risk and barriers to entry upon intellectual capital performance, as a measure of listed Iraqi banks performance in a period from 2006-2011. The specific objectives are; 1. To determine the association between profitability of Iraqi banks and their ICP. Banks directors that making higher profits may be more inclined compared to their counterparts in supporting methods to raise the efficiency of the ICPdimensions which could result in superior financial results. 2. To examine the association between efficiency of investment in intellectual capital and ICPin Iraqi banks. Considering the staff cost, human capital may be viewed as an investment which is expected to contribute to the company‟s value creation. Consequently, the more efficient the investment is, the higher will be the contribution to value creation and this should motivate bank employees to keep on innovating in terms of new products/services or enhancement of business process to maintain investment efficiency in intellectual capital. 3. To examine the association between bank risk and the ICPamong Iraqi banks. Banks can be motivated to increase the efficiency of IC as a way to lessen the negative impact of risk on the investors and customers‟ perceptions. 4. To examine the association between barrier to entry and ICPamong Iraqi banks. Barriers to entry primarily acts as barrier that prevent newcomers to 6 the business from entering the market and this may urge existing businesses to refrain from undertaking innovative activities for market competition. In turn, this may adversely impact IC. The investigation into the determinants of intellectual capital performance among Iraqi banks may assist in taking the right actions in developing their performance and using their value creation. This may be invaluable for banking regulators in their handling of factors that affect ICP. Hence, the present study attempts to investigate the determinant of Iraqi banks intellectual capital performance. 1.5 MOTIVATION OF THE STUDY The present study has multiple motivations. To start with, an increasing emphasis has been placed on the profession and the academic‟s role of the ICPas part of the knowledge economy of the firm. Moreover, in order to control the improvement of banks throughout the years, measuring IC becomes significant in estimating their real value and in improving the banks management of intellectual resources generating value and benefits. Moreover, motivation also lies in the factors affecting the ICP as a measure of listed Iraqi banks performance. This ICPassists in the development of an effective performance measurement system in the quest to achieve long-term success.Currently,in theIraq‟s economy has been growing at rate of 10% becauseofthe high prices of oil. Notwithstanding,the improvement of standards living is slowly. Thus, much of investments are needed immediately, especially in manufacturing field, where the commercial bank should be taken in to consideration(Salem, 2012). The importance of intellectual capital is a competitive advantage of the bank services when the bank policy interest in IC , it can help to encourage the employers to spend more effort either physical or intellectual , which increase the standard of the bank 7 services. Moreover, the competitive among the performance of employers can help to generate new idea which leads the bank to promote the facilities and services that have been given to the customers. Since Iraq suffer many wars the government focused on the military and neglect the economic side, that had negative effect on Iraq economy , even though Iraq has many resources as well as huge amount of oil. Some policies resort to improve the IC to increase the banks profits and promote the activation of economy. This development will provide many opportunities of jobs and reduce unemployed as well as Increase the direct and indirect taxes, which attract the investors to invest their money in the country, on the other hand the success of the bank and the high standard of services which given would generate strong confidence between the bank and citizens. Based on these motivations, this study examines the ICPamong Iraqi listed banks. 1.6 SIGNIFICANCE OF THE STUDY Researchers in the Arab world, particularly Iraq, have largely overlooked the subject of intellectual capital. This study contributes by clarifying the importance of acknowledging IC and its development. It is imperative to investigate the association between IC and its factors to have a clear knowledge concerning bank performance. The present study significantly contributes to multiple fields as this section elaborates. 1. This study will enable banks to benchmark themselves on the basis of the ranking of their efficiency levels, in order to lay down priorities and to create strategic plans which are aimed to enhancing future performance (Goh, 2005). 8 2. The study findings will assist stakeholders and investors in assessing the banks potential creation of value. 3. It allows policy makers to develop and implement policies in order to establish a robust banking sector, particularly in Iraq. 4. It plays a good role in being a source of reference for future studies dedicated to Iraqi banking sector as it is a pioneering study of the Iraqi bank performance based on IC. In addition to the above, the study findings will also provide the banking regulators with significant determinants of IC in order for them to consider the factors that influence ICP, to develop performance and to increase value creation. It is expected that this study‟s findings will improve the understanding of the significance of measuring ICPin the context of Iraq and will encourage additional research on the topic. 1.7 ORGANISATION OF THE STUDY This dissertation is organised as follows; Chapter one commences the study and hence it is also referred to as the introduction of the study. It includes the background of the study, the problem statement, study objectives and study motivations. This is followed by the discussion co ncerning the study significance. The organization of the whole dissertation is explained towards the end. Chapter two is divided into four sections with section one providing an overview of the macro environment and an overview of the Iraqi banking sector. This is followed by section two that deals with the definition and classification of IC. The third section provides a review of the role and contribution of IC and prior literature 9 dedicated to the topic. The final section sheds a light on the gap found in literature and the chapter conclusion. Chapter three consists of the discussion of the theories relevant to the study, and the development of study hypotheses. The first section of the chapter explains the theoretical framework of the study. This is followed by an overview of the resourcebased theory and the Human Capital theory. The final section includes the development of hypotheses. The theoretical framework of the study is created to support the developed hypotheses. Chapter four providesthe research design of the study and the measures of the independent variables involving bank profitability (ROE), efficiency of investment (SERV), bank risk (ITAGASS) and barriers to entry (FASS). Chapter five provides the study findings of the association between the ICP and bank profitability, efficiency of investment in IC, bank risk and barriers to entry. The chapter is divided into four sections. The first section deals with the descriptive analysis of data and study variables. This is followed by the second section w hich contains the discussion concerning the normality of data distribution. The third section provides the correlation analysis which presents the strength of the association between variables and issues of multicollinearity and heteroscedasticity. The fourth section contains the explanation of the Hausman test conducted to select suitable regression model and the final section discusses the outcomes of the panel data regression analysis that comprises the main study findings. The chapter ends with the chapter conclusion. Chapter six concludes the study through three sections. The first is the summary of study findings;the second section provides a discussion of the limitationof 10 the study. The final section contains the contribution and implications of the study and the chapter conclusion is provided at the end. 1.8 CONCLUSION This chapter is the introductory chapter of the study and includes eight sections namely, the introduction, problem statement, research questions, research objectives, study motivations and significance of the study. Each section offers a clear insight into the study topic, its significance in the current times and the study context and sample. 11
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