TOPIC 5 LEADERSHIP Copyright © Houghton Mifflin Company. All rights reserved. 5-1 The Nature of Leadership • What does leadership mean? – As a process • Focusing on what leaders actually do leadership is the use of non-coercive influence to shape the group’s or organization’s goals, motivate behavior towards the achievement of goals and help to define group or organizational culture. – As a property • Is the set of characteristics attributed to individuals who are perceived to be leaders Copyright © Houghton Mifflin Company. All rights reserved. 5-2 OBJECTIVES • Nature of Leadership – Meaning of Leadership – Leadership and Management – Leadership and Power • Situational Approaches – Michigan Studies – Ohio States Studies – Path Goal Theory – Managerial / Leadership Grid • Generic Approaches – Traits – Behavior Copyright © Houghton Mifflin Company. All rights reserved. 5-3 1 Who Are Leaders? • People who: – Can influence the behaviors of others. – Are able to influence without having to rely on force. – Are accepted by others as leaders. Copyright © Houghton Mifflin Company. All rights reserved. 5-4 Leadership and Management (both are related with some distinction) ACTIVITY Creating an Agenda MANAGEMENT LEADERSHIP Planning and budgeting. Establishing details steps and allocating resources Establishing direction. Developing vision of the future and strategies to achieve the vision Developing a Organizing and staffing. human network to Establishing structure and achieve agenda delegation Aligning people. Communicating by words and actions Executing Plans Controlling and problem solving. Monitoring result vs. planning Motivating and inspiring. Energize people to overcome barriers Outcome Producing a degree of predictability and order and able to produce consistently major results. Producing change, often to a dramatic degree, and has potential to produce extremely useful change i.e. developing new products Copyright © Houghton Mifflin Company. All rights reserved. 5-5 Importance of Leadership • • • • Make contribution to organization Enhance cooperation Encourage teamwork Motivate employees to generate good work Copyright © Houghton Mifflin Company. All rights reserved. 5-6 2 Traits of Leaders • Physical Appearance • Charisma – Vision, self-confidence • Mental Ability – Sharpness, Intelligent • Behavior / Attitude – Extrovert (aggressive) • Personal Factors – Tendency towards cooperation Copyright © Houghton Mifflin Company. All rights reserved. 5-7 Trait Approach vs. Behavioral Approach • The trait theory assumed that leaders were born and not made. • Researchers attempt to compare the traits of those who emerged as leaders with the traits of those who did not • i.e. physical, mental and psychological characteristics • The behavioral approach assumes that effective leadership behaviors can be learned/trained • In the behavioral approach to leadership, researchers attempt to determine what effective leaders do. • i.e. problem solving, leadership skills (task oriented or employees oriented) Copyright © Houghton Mifflin Company. All rights reserved. 5-8 Michigan Studies on Leadership Behavior • Job-centered leader: – Focus on job – Leaders who pay close attention to an employ’s job and work procedures involved with that job. • Employee-centered leader: – Focus on employee – Leaders who develop cohesive/organized work groups and ensure employee satisfaction. Copyright © Houghton Mifflin Company. All rights reserved. 5-9 3 Ohio State Leadership Studies • Initiating-structure behavior: – Leaders who define the leader-subordinate roles so that everyone knows what is expected, establish formal lines of communication, and determine how tasks will be performed. • Consideration behavior: – Leaders who show concern for subordinates and attempt to establish a friendly and supportive climate. Copyright © Houghton Mifflin Company. All rights reserved. 5 - 10 The Path-Goal Theory (by Robert House) This theory suggest that: • The primary functions of a leader are to make valued or desired rewards available in the workplace. • Clarifies for the subordinate the kinds of behavior that will lead to rewards • A leader will contribute to employees satisfaction • A leader create a work environment through structure (organizing), rules and procedures , plans and goals, supports and rewards (motivation) and to act as a facilitator to help employees reach goals Copyright © Houghton Mifflin Company. All rights reserved. 5 - 11 The Path-Goal Framework Employees’ Characteristics •Ability •Open-minded •Self-control •Experience Leader Behavior •Directive •Supportive •Participative •Achievement oriented Environmental Characteristics •Task structure •Work group Satisfaction & High Performance Copyright © Houghton Mifflin Company. All rights reserved. 5 - 12 4 The Leadership Grid (or Managerial Grid) LG/MG • A method of evaluating leadership styles to train managers to simultaneously more concerned for both people and production (9,9 style). • The grid reflects the concern for: – Concern for production/job/task: • Deals with the job aspects of leader behavior. – Concern for people: • Deals with the people aspects of leader behavior. • The grid identifies 5 leadership behaviors based on task & employee-oriented styles Copyright © Houghton Mifflin Company. All rights reserved. 5 - 13 The Leadership/ Managerial Grid Copyright © Houghton Mifflin Company. All rights reserved. 5 - 14 Different leadership styles that are practiced in LG/MG • Point (1,1) • Point (1,9) – The management has little concern for people and production. – Highly concern for individual personal needs and interests as well as interpersonal relationship, but he has a low concern for production • Point (5,5) • Point (9,1) • Point (9,9) – Moderate concern for people and production. – High concern for production and low concern for people. Stress on operating efficiently through controls. – Has high concern for people and production. Work accomplishment is from committed people and managers must also concerned for the feelings and interests of the people Copyright © Houghton Mifflin Company. All rights reserved. 5 - 15 5 • Among the five leadership styles, Point 9,9 is the best generate improved performance, low absenteeism and turnover • However, the leadership style will also depend on the situation. – Air Force Commander will be less effective is high consideration for people is used – A service oriented organization will be more effective if leader practices high consideration for people Copyright © Houghton Mifflin Company. All rights reserved. 5 - 16 The Hershey Blanchard Life Cycle Theory • A leader should change his style of leadership according to the level of maturity (desire for achievement, willingness and ability to accept responsibility, education/experience and skills relevant to particular tasks) of his employee and the demands of the situation High Relationship Behavior (the amount of relation behavior the leader provides ie providing consideration and level of emotional support) Low PHASE 3 PHASE 2 High Relationship High Relationship Low Task High Task PHASE 4 PHASE 1 Low Relationship Low Relationship Low Task High Task Low High Task Behavior (the amount of task behavior that the leader shows ie providing direction, guidelines, controlling and monitoring) Copyright © Houghton Mifflin Company. All rights reserved. • Phase 1 (HT/LR) – Telling – Leaders used one-way communication – Appropriate when dealing with employees who lack task relevant maturity i.e. employee is new and inexperienced • • – High Employee are learning to do the job HT relationship is needed because employee lack experience and skills HR is due to managers providing high level of support/encouragement Phase 3 (LT/HR) – Participating – – • He defines goals and roles of employees Phase 2 (HT/HR) – Selling – – • 5 - 17 Employees who show maturity in performing tasks are more experienced and skilled The manager reduces the need for task relationship but continues to give emotional support and consideration Phase 4 (LT/LR) – Delegating – – – Low PHASE 3 PHASE 2 High Relationship High Relationship Low Task High Task PHASE 4 PHASE 1 Low Relationship Low Relationship Low Task High Task Low High Is meant for the highest level of employees maturity. The employees possess a high level of task maturity Employee no longer need high level of supportive and task behavior from their leaders/managers Copyright © Houghton Mifflin Company. All rights reserved. 5 - 18 6 Others Related Perspectives on Leadership • Charismatic leadership: – Assumes that charisma is an individual characteristic of the leader. • Charisma: – A form of interpersonal attraction that inspires support and acceptance. – Someone with charisma is more likely to be able to influence others than those without charisma • Transformational Leadership – Leadership that goes beyond ordinary expectations by transmitting a sense of mission, stimulating learning experiences, and inspiring new ways of thinking. Copyright © Houghton Mifflin Company. All rights reserved. 5 - 19 7
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