Go Planet - How to the software

GoPlanet – Mars100
Quick Start Guide
Step 1 Account Setup
Visit www.mygolfgps.com and click “Create Account” (top right of the screen). Enter your details, leaving the serial number
blank. If your purchase includes a membership bundle, select “No Plans” for your pricing plan. If not please choose
membership and make payment.
Step 2
Once the account has been created, login. The select “Product Registration” on the left-hand side. Select “Mars 100” and
enter your device serial number.
Step 3 - Software
Visit www.mygolfgps.com and select Support, followed by Software. Download the latest software & the driver. Once
downloaded open the files and install.
Once the software and driver have been installed you connect your device using the USB cable and turn the unit on. You
should then see an message in the bottom right hand corner of the screen it should show new device found.”
Step 4 Course Download
To download the courses, visit www.mygolfgps.com (ensure you are logged in).
Type the name of the required course in the “Search Course – Keyword” Field. Once found click on the course and click
“Course File” to download the file. N.B Either save the course onto the desktop or into a file you can find easily.
Step 5 Course Upload
Open the “Mars100” application on your desktop, see fig 1. Ensure the device is plugged in and turned on. Click “Connect”.
Once connected screen on the Mars100 will show “USB MODE”. For troubleshooting, please see FAQ’s.
Set 6
Click “Add Courses”, followed by “Open Course”. You within the dialog box, find the course file you saved on “Step 4”.
Once located click “Open” followed by “OK”. The course/courses will then be transferred onto to unit and will show on the
left-hand side below “My Courses”. The unit is now ready to use on course.
FAQs
What is my serial number? The serial number can be found on the warranty card received with the unit or on the unit. To
find on the unit simply, turn the unit on by pressing enter. Select “Settings” and scroll down to “Unit Info”. At the foot of the
pages the serial number is given (e.g S/N: 890900300018).
I didn’t receive a confirmation e-mail. Am I registered? Please do not worry if you have not received an e-mail to
confirmation your membership. To check if you are registered, login in on www.mygolfgps.com. If you’re able to login, it
mean’s your registered.
I can’t find my course on the website. Can it be added? You have one of two options, you can e-mail
[email protected] to request the course be mapped or alternatively you can mapped it yourself. To create the course
yourself you can click “Create new courses” on the Mars 100 Application. You will need to enter the relevant scorecard
information and click okay once this has been done. To get the GPS information, please view “The distance readings are
incorrect. Can I change this?.”
My course credits are going down but the course isn’t on my device. Don’t worry, as you can download the same
course as many times as you want and it will only ever take one course credit.
However, the main issue it getting the course onto the unit. I would suggest to follow the start-up guide, You can by pass
the registering stage as you have already done this.
The distance readings are incorrect. Can I change this? Yes you can and it’s very simple to do. When you are on the
golf course/hole you wish to change, ensure that you have a gps signal as otherwise you will not be able to correct the
distances. This will be a fixed, not flashing, symbol in the top right hand corner of the screen.
Let us say you want to correct the "Front" distance on hole 5. Make sure hole 5 is displayed shown (shown in the bottom
left) and hold down the "PAGE" key until "999" starts to flash. Press up or down arrow until "Front" is displayed in the
orange box. Then when standing at the front of the green press enter and select ok (ensure “Ok” is highlighted in green).
This distance should now show as "0" and correct for future use. To stop editing press "PAGE" or press up/down to select
"Back" or "Centre". Simply repeat the process to correct other distances or map a full course.
Alternatively, contact us and we’ll be happy to having the mapping checked
I already have software version 1, do I need the update? Yes you will nolonger be able to download course. Please
visit www.mygolfgps.com and download the latest version.
Is the device compatible with MAC? No the software is currently only compatible with Windows based PC’s.
Troubleshooting
I keep getting the message - “Please turn on device”
This could be down to one of many reasons. Please check the following:
1. Ensure the device is plugged in and switched on.
2. Try using a different USB port on your PC
3. Ensure that the driver has been installed. If so please uninstall and reinstall by visiting www.mygolfgps.com
If all the above steps have been followed, please contact us.
When I try to download courses, it keeps asking me for payment.
This means that your account does not have a price plan activated. When you try to download a course, simply select
your preferred pricing plan and make payment via paypal. However, if you brought a “Membership Bundle”, please
check you have registered the product (See Step 2 – Quick Start Guide). If this has not been activated, please contact
us by e-mailing [email protected].
My GPS is not acquiring satellites
When switched on Go Planet will take upto 5 minutes to acquire satellite……
To test the satellite signal you can follow the following steps.
1. <SETTING> ==> <Unit Info> (enter)
2. (down) (down) (up) (up) (enter) key combinations
3. <CN TEST> (enter) (enter)
then you will see the sat# and signal strength. Normally over 40 strength is very high.
Once it is located GPS it will stop counting or it will count to 100 then stop.
This test needs to be done outside and after 5 mins.