PRODUCT DATASHEET SALSA® MSP edition Application aware managed services The Autonomic Networking System™ (ANS™) is at the heart of Ipanema’s ability to connect application performance to the enterprise’s business goals. Self-learning, selfadapting and self-healing, ANS offers tightly coupled features that together bring a unique level of intelligence to the enterprise network, including: Ipanema’s ANS uses both software and hardware components that collaborate in real time. The central management software component is called the Scalable ApplicationLevel Service Architecture (SALSA®). Monitoring & Alarming Datacenter WAN Optimization, accelerating application response time, optimizing chatty protocols and providing additional virtual bandwidth by substantially reducing the volume of data transmitted across the network; Dynamic WAN Selection, selecting the best route for application flows in multi-networked branch offices according to the application performance objectives of each user flow and the real-time performance characteristics of each available path. www.ipanematech.com Public virtual|engine ip|engine SALSA MPLS Reporting Internet mobile agent tele|engine Main site QoS & Control, dynamically adjusting traffic control and network resources according to users’ activity and application performance objectives, enforcing critical application SLAs in the most complex and challenging traffic situations, while guaranteeing the best possible usage of the infrastructure; IaaS/PaaS SAP Synchronized Global Table Application Visibility, providing full understanding of application usage and performance over the global network from the smallest detail up to high-level KPIs to manage application SLAs and capacity planning; SaaS Branch Branch Home SALSA-MSP has been specially developed by Ipanema to provide Telecom Providers and Managed Service Providers with the capability to deliver application-aware services to their customers, including application SLAs enforcement and reporting, that are fast to deploy and easy to operate. SALSA-MSP automatically manages all ANS components in a full multi-tenant environment, providing a central and unified management interface to obtain the full visibility and control of application performance over the global enterprise network. SALSA-MSP edition provides: Provisioning of global application performance objectives Activation of ANS features across global enterprise networks Management of ANS components (inventory, software upgrades, etc.) Real-time view of traffic for trouble-shooting applications and networks Flexible reporting of application usage and performance High level KPIs (AQS, MOS) that support application SLAs Event generation and interfaces to OSS/BSS systems Optional integration capabilities with the MSP’s IT environment Copyright © 2012 Ipanema Technologies. SALSA, ip|engine and Application Quality Score are registered trademarks and Autonomic Networking System and ANS are trademarks of Ipanema Technologies. All other names may be trademarks or registered trademarks of their respective owners. SALSA MSP consists of three primary software modules: ip|boss is used to configure and supervise ANS components. It also collects application visibility data from the ANS agents and provides real-time helpdesk, application performance monitoring and alarming functions. ip|reporter provides an information base and an advanced reporting engine. It is capable of delivering numerous reports on application usage and performance according to multiple criteria, such as by application type, network site or region and/or time. Reports are automatically deployed through wizards. ip|uniboss provides an unified layer of management at the multi-tenant platform level. An optional module, ip|export, provides performance and usage measurement data to various third-party systems like OSS/BSS infrastructure and familiar analysis software suites such as Microsoft Excel. SALSA MSP’s multi-tenant architecture allows deploying application-aware managed services for a large customer base (SMEs as well as large enterprises) on a single infrastructure. Scalability is ensured at all levels (servers, portals, storage, etc.). www.ipanematech.com ANS guarantees application performance using objectives that are globally defined in SALSA and communicated to all ANS agents. These agents form a distributed and autonomic system that constantly evolves to enforce and even exceed the application performance objectives. SALSA periodically collects usage and performance information from ANS agents. This information is consolidated into a synchronous multi-dimensional table that contains details such as application identity, volume, source, destination and quality. The information is delivered to real-time monitoring, network troubleshooting and alarming tools. Historical views of applications, sites, etc. can be produced for any time period – from minutes to years. Custom reports can focus on specific areas of the network, from a global network view down to any application on a specific site, providing a flexible and complete visibility on applications behavior over the entire network. SALSA-MSP operates through a simple Web interface. An iPhone application is available for anywhere anytime access to customers’ business application performance. SALSA-MSP edition Operating systems Windows 2008 or Solaris 10 (Linux by end 2011) Virtualization VMware support Number of enterprises Up to 10,000 enterprises Number of domains Up to 10,000 domains Number of managed sites Up to 400,000 sites Real-time granularity 10 seconds Historical reporting polling period 1, 5 or 15 minutes Number of simultaneous reports Up to 4,000,000 reports Type of reports Performance, availability, capacity planning, SLAs, … Technical metrics Volume, delay, loss, jitter, response time, accel. factor, etc. Composite KPIs for SLAs AQS (Application Quality Score) and MOS Reports consolidation criteria Any combinations of applications, criticality, sites, etc. Reports time span (default) Hour, Day, Week, Month, Year Events generation (traps, emails) Flexible combinations of thresholds on any KPIs (AQS, MOS) and any technical metrics – Faults, … Portal HTTP, HTTPS IT Integration Standalone or integration with SSO, LDAP, RADIUS… Northbound interface CLI, GWT, REST High availability Support HA solutions: VMotion, MSCS, SunCluster, etc.
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