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SD1025
Solving Networking Issues
Adding Readers Dynamically
• All our readers out of the Box are on DHCP mode i.e. all we need to
do is to connect it in the network via DHCP enabled switch/Router
and it should get an IP address.
• Add the reader via UDP search from the client Software
Adding Readers Statically
• If Dynamic IP is not an option the reader can be defaulted and the IP
can be assigned Statically
• For all readers with an Keypad e.g.: Biolite Net, Biostation ,X-station
etc. this can be done in TCP/IP field under Admin menu
• BioEntry Plus: move the Dip switch #2 at ON position>power cycle
the reader> move Dip switch to OFF.
• Bio Entry W & X-Pass: hold power button for 3-5 sec’s, power cycle
the reader.
• The Reader will be Defaulted to : 192.168.0.1
• From here we can connect the reader Directly to a Standalone
Laptop/workstation using Ethernet cable (Crossover/Straight through)
Assigning IP to Computer
o In order to communicate with the reader after initialization you
will need to configure Laptop/computer in the same IP range.
Since the device is on 192.168.0.1 , Your computer will need to
be at 192.168.0.xx
www.bioconnect.com/support
1-855-ENTER-ID(368-3743)
FreePhone+44(0)8003688123|MainPhone+44(0)2037439123
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o Change the settings by going to Control Panel
> Network and Sharing centre > Change adapter settings >
Right Click on LAN Adapter > Highlight Internet Protocol version
4 > click properties.
o For example we are just using 192.168.0.10 as the IP of laptop
and 192.168.0.1 being the gateway.
www.bioconnect.com/support
1-855-ENTER-ID(368-3743)
FreePhone+44(0)8003688123|MainPhone+44(0)2037439123
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Setting IP to BioStar
After assigning the IP to reader we can add reader in the software.
Refresh The Biostar Server Config so that it can read the same IP as
of Laptop i.e. 192.168. 0.10
www.bioconnect.com/support
1-855-ENTER-ID(368-3743)
FreePhone+44(0)8003688123|MainPhone+44(0)2037439123
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Server Settings for Client
_____________________________________________
Before Log in to Client we can check if it is connected to the server.
Click on Server settings and configure it with either 192.168.0.10 or
127.0.0.1(multicast), Port 1480.
To verify if we can communicate with the reader, Ping the Reader IP
“Ping 192.168.0.1” in Command Prompt. We can also verify by using
“Arp –a” command to see if the result shows IP 192.168.0.1 with a
Physical address 00-17-fc….
Adding Reader in Biostar
www.bioconnect.com/support
1-855-ENTER-ID(368-3743)
FreePhone+44(0)8003688123|MainPhone+44(0)2037439123
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From here we can add the reader via UDP or TCP
Search for the exact IP with port number 1470 or 1471 (depending on
reader type)
• Once the reader is located add it in Biostar and make changes
in Network Tab under Devices.
• Note: It is advisable to configure the new settings in 1 shot as
the reader will be offline after making any changes.
www.bioconnect.com/support
1-855-ENTER-ID(368-3743)
FreePhone+44(0)8003688123|MainPhone+44(0)2037439123
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SD1025
www.bioconnect.com/support
1-855-ENTER-ID(368-3743)
FreePhone+44(0)8003688123|MainPhone+44(0)2037439123
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SD1025
• Now we can connect the reader back in the
Production Network. In above example, the production server is
running on 10.0.12.39 and the reader is at 10.0.0.240
• Refresh the Biostar client and the reader should pop up in the
device tree, this is because Server mode is in use which exactly
means “the reader will always talk to the server in the
background”.
• If for some reasons reader cannot be discovered, try Ping test
again, and check if ports 1471,1470,1480 are getting blocked
• Disable the Firewall or any 3rd party antivirus software which
might be blocking the Ports.
• If server IP was not configured then try UDP/TCP search for
10.0.0.240 address.
www.bioconnect.com/support
1-855-ENTER-ID(368-3743)
FreePhone+44(0)8003688123|MainPhone+44(0)2037439123
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