Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 TABLE OF PROVISIONS Regulation Page PART 1INTRODUCTORY 1. 2. 3. 4. 5. 1 Objective Authorising provision Commencement Revocation Definitions 1 1 1 1 2 PART 2GENERAL 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 3 Matters Authority to consider before granting a licence to a corporation Matters Authority to consider before granting a licence to an individual Signing of the licence Corporationsofficer in effective control Changes to particulars of a corporation Corporations and individuals—management of an estate agency business Individuals—supervision of employees Notification of bankruptcy etc. Display of names Agent's representative's authority Permission for executor etc to carry on business Section 49A records to be retained Statement under section 51(1A) Statement to be given on the sale of a small business Notice of franchising agreement Proof by official certificate PART 3ACCOUNTS AND AUDIT 22. 23. 24. Register of trust receipt forms Trust receipts Trust account deposit forms and duplicates i 3 3 4 4 4 5 5 6 7 8 8 9 9 9 10 11 12 12 12 13 Regulation 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 51. Page Trust account journals Trust transfers Trust account ledger Register of trust cheque forms Record of trust money payments Trust account cheques Register of securities Records to be retained Approval under section 63(3A) of the Act Approval under section 63(3B) of the Act Trust account reconciliation statements Verification of trust account reconciliation statements Trust account reconciliation statements to be produced Production of a statement required by section 64(10) of the Act Estate agent's use of trust money Trust account receipt forms—cessation of business or death of estate agent Estate agent to appoint an auditor Change of auditor Approval of firm as auditor under section 66 of the Act Revocation of approval or determination of ineligibility of auditor Resignation of an auditor Auditing of trust accounts Estate agent's notification of trust account deficiency Auditor's notification of trust account deficiency Auditor's recommendations Report of auditor under section 64 of the Act Statutory declaration under section 69(1) of the Act PART 4GUARANTEE FUND 52. 53. 13 15 15 16 16 17 17 18 19 20 21 22 22 22 22 23 24 24 26 26 27 27 28 28 29 29 30 31 Claims against the Fund Disallowance of a claim against the Fund 31 31 ————————— SCHEDULE 32 FORM 1—Statement concerning promise of finance by auctioneer or estate agent to purchaser or person acting on behalf of purchaser 32 FORM 2—Statement by a vendor of a small business 34 FORM 3—Notice of franchising agreement 45 ii Regulation Page FORM 4—Certificate by Director 46 FORM 5—Notice of appointment of auditor 47 FORM 6—Notice of change of auditor 48 FORM 7—Auditor's report for the period to 49 FORM 8—Statutory declaration by a licensed estate agent who neither received nor held trust money during the relevant year 51 FORM 9—Claim for compensation from estate agents' guarantee fund 52 FORM 10—Notice of disallowance of claim for compensation from the estate agents' guarantee fund 53 ═══════════════ NOTES 54 iii STATUTORY RULES 1997 S.R. No. 41/1997 Estate Agents Act 1980 Estate Agents (General, Accounts and Audit) Regulations 1997 The Governor in Council makes the following Regulations: Dated: 20 May 1997 Responsible Minister: JAN WADE Minister for Fair Trading SHARNE BRYAN Clerk of the Executive Council PART 1INTRODUCTORY 1. Objective The objective of these Regulations is to facilitate the operation of the Act by prescribing, among other things, procedures for the keeping of trust accounts and the auditing of trust accounts, and prescribing forms, including the statement to be given on the sale of a small business. 2. Authorising provision These Regulations are made under section 99 of the Estate Agents Act 1980. 3. Commencement These Regulations come into operation on 1 July 1997. 4. Revocation 1 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 The Estate Agents (Licensing, General, Accounts and Audit) Regulations 19921 are revoked. 5. Definitions (1) In these Regulations "Act" means the Estate Agents Act 1980; "trust money" means money received or held by an estate agent while acting as an estate agent (whether by the agent or by an employee or agent's representative) on behalf of any person or as a stakeholder or in trust pending the completion of any transaction; "trust record" means the duplicate of every trust receipt, the register of trust receipt forms, the duplicates of every completed trust account deposit form, the trust account journals, the trust ledger, the register of trust cheque forms, the record of trust money payments, the register of securities, the trust account reconciliation statements and any other books, accounts and records kept by an estate agent relating to trust money; "working director" means, in relation to a corporation that carries on business as an estate agent, a director of that corporation who is engaged in the estate agency business of that corporation. (2) In these Regulations a reference to a form is a reference to a form in the Schedule. _______________ 2 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 PART 2GENERAL 6. Matters Authority to consider before granting a licence to a corporation (1) When considering an application by a corporation, the Authority must take into account whether the proposed officer in effective control of the estate agency business of the corporation will comply with section 30AA of the Act. (2) When considering an application by a corporation which is not a declared corporation, the Authority must take into account whether the proposed officer in effective control of the corporation will be available to exercise continual supervision over the employees of the corporation. (3) When considering an application by a corporation, the Authority must take into account whether any person who proposes to manage a specified branch office of the corporation will be in regular and substantial attendance at that office. 7. Matters Authority to consider before granting a licence to an individual (1) When considering an application for a licence by an individual, the Authority must take into account whether the applicant will be available to exercise continual supervision over the employees in his or her estate agency business. (2) When considering an application for a licence by an individual, the Authority must take into account whether the person or people who will manage his or her estate agency office or offices will be in regular and substantial attendance at the office or offices. 3 r. 6 r. 8 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 8. Signing of the licence An individual must sign an issued licence upon receipt with his or her usual signature in the space provided. Penalty: 5 penalty units. 9. Corporationsofficer in effective control (1) A corporation must have an officer in effective control of its estate agency business. (2) The officer in effective control of the estate agency business of a corporation must be a licensed estate agent. (3) A corporation must not change the officer in effective control without the consent of the Authority. Penalty: 5 penalty units. 10. Changes to particulars of a corporation (1) A licensed estate agent which is a corporation must, within 14 days, notify the Authority in writing of any of the following events, and give full particulars of what has occurred (a) a working director of the corporation ceasing to be a working director of the corporation; (b) a person becoming a working director of the corporation; (c) a change of the officer in effective control of the estate agency business of the corporation; (d) a change in the beneficial ownership of any of the shares issued in the corporation; (e) a change in the beneficial ownership of any of the units issued in any trust of which the corporation is a trustee; 4 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 (f) the issue or allotment of a share or shares in the capital of the corporation, or the granting of an option, or creation of an entitlement to subscribe to or take up an allotment of a share or shares in the capital of the corporation; (g) a change or assignment of the voting rights of the issued shares; (h) a change in the effective management or control of the corporation; (i) a change of name of the corporation. Penalty: 5 penalty units. (2) Paragraphs (a), (b) and (h) of sub-regulation (1) do not apply to a declared corporation. (3) Paragraphs (d), (e), (f), (g) and (h) of subregulation (1) do not apply to a corporation that is a listed corporation within the meaning of the Corporations Law. 11. Corporations and individuals—management of an estate agency business (1) An estate agent must not operate, or allow the operation, of an estate agency office unless there is a person who manages the day to day operation of the office. (2) Any person who is not referred to in section 30AA of the Act and who manages the day to day operation of an estate agency office must be in regular and substantial attendance at that office. Penalty: 5 penalty units. 12. Individuals—supervision of employees A licensed estate agent (not being a corporation) who carries on business as an estate agent must 5 r. 11 r. 13 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 continually supervise the employees of that business. Penalty: 5 penalty units. 13. Notification of bankruptcy etc. (1) A licensed estate agent who (a) becomes an insolvent under administration; or (b) becomes an externally-administered corporation; or (c) becomes a represented person within the meaning of the Guardianship and Administration Board Act 1986; or (d) is convicted of, or has found proven against him or her, any offence involving fraud, dishonesty, drug trafficking or violence which is punishable by imprisonment for 3 months or more; or (e) has, in relation to anything he or she has done or not done, a claim allowed against the Estate Agents' Guarantee Fund under Part VII of the Act or any corresponding fund established under any corresponding previous enactment; or (f) is made the subject of an order by any regulatory body in or outside Victoria disqualifying him or her from acting as an estate agent or agent's representative (or an equivalent occupation under the jurisdiction of the regulatory body) must notify the Authority in writing immediately. (2) An agent's representative who (a) becomes an insolvent under administration; or 6 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 (b) is convicted of, or has found proven against him or her, any offence involving fraud, dishonesty, drug trafficking or violence which is punishable by imprisonment for 3 months or more; or (c) has, in relation to anything he or she has done or not done, a claim allowed against the Estate Agents' Guarantee Fund under Part VII of the Act or any corresponding fund established under any corresponding previous enactment; or (d) is made the subject of an order by any regulatory body in or outside Victoria disqualifying him or her from acting as an agent's representative (or an equivalent occupation under the jurisdiction of the regulatory body) must notify the Authority in writing immediately. (3) An agent's representative who becomes an insolvent under administration must notify his or her estate agent-employer in writing immediately. Penalty: 5 penalty units. 14. Display of names (1) At all times while a branch office of a licensed estate agent is open for business, the licensed agent must ensure (a) that there is displayed at all times a notice stating (i) the name of the person who is managing the day to day operation of that office; and (ii) whether that person is a branch manager or the holder of a rural branch manager's licence; and 7 r. 14 r. 15 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 (b) that the notice can be easily read from outside the office. (2) A licensed estate agent which is a corporation must (a) display at all times at the principal office a notice stating (i) the name of the officer in effective control of its estate agency business; and (ii) the fact that that person is the officer in effective control; and (b) ensure that the notice can be easily read from outside the office. Penalty: 5 penalty units. 15. Agent's representative's authority (1) An estate agent who authorises an agent's representative under section 47(1) of the Act to perform any of the functions of the estate agent must sign the authority and give it to the agent's representative before he or she commences any of the functions authorised in the authority. (2) The agent's representative must immediately return the authority to the estate agent who signed the authority, if the authority of the agent's representative ceases for any reason. Penalty: 5 penalty units. 16. Permission for executor etc to carry on business A person to whom permission has been granted by the Authority under section 31E(3) of the Act must on ceasing to carry on the business, or if the period of approval (if any) expires, notify the 8 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 Authority in writing reporting on the status of the business within 14 days of the cessation or expiry occurring. Penalty: 5 penalty units. 17. Section 49A records to be retained2 An estate agent must retain any document required by section 49A of the Act for 7 years. Penalty: 5 penalty units. 18. Statement under section 51(1A) An estate agent or auctioneer who gives a statement under section 51(1A) of the Act must do so in the form of Form 1. Penalty: 5 penalty units. 19. Statement to be given on the sale of a small business (1) The statement regarding the sale of a small business required by section 52(1) of the Act must be in the form of Form 2. (2) The Trading Statement in Form 2 (a) must show the required information for the last 3 accounting periods that cover a total period of at least 24 months of trading, unless the vendor has not owned the business for that long; (b) must show the required information in column C up to a date that is less than 4 months before the date of the sale of the business; (c) must be certified in the terms set out on the last page of the statement by a practising accountant who (i) is registered as an auditor by the Australian Securities Commission; or 9 r. 17 r. 20 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 (ii) is a Member of the Australian Society of Certified Practising Accountants or the Institute of Chartered Accountants in Australia; or (iii) has attained the status of Member or Fellow of either the National Institute of Accountants or the Association of Taxation and Management Accountants; or (iv) has attained the status of Fellow of the National Tax & Accountants' Association Limited. (3) Subject to sub-regulation (4), an accounting period referred to in sub-regulation (2) (a) must be (a) a financial year; or (b) a continuous period of 12 months. (4) If (a) a particular accounting period was changed for book-keeping purposes; or (b) as a result of a change of ownership of the business, the first accounting period is less than 12 months; or (c) the period from the end of the last full accounting period to the date required by sub-regulation (2)(b) is less than 12 months that period may be treated as an accounting period for the purposes of sub-regulation 2(a). 20. Notice of franchising agreement (1) The notice referred to in section 43(2)(a) of the Act must be in the form of Form 3. 10 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 (2) If a notice of franchising agreement is given it must be accompanied by a copy of the agreement and any ancillary agreement. 21. Proof by official certificate The certificate referred to in section 92 of the Act must be in the form of Form 4. _______________ 11 r. 21 r. 22 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 PART 3ACCOUNTS AND AUDIT 22. Register of trust receipt forms (1) An estate agent must keep a register of trust receipt forms which records (a) the numbers of that agent's forms; and (b) the date a batch of forms is received from the printer; and (c) the name of any employee or agent's representative to whom a form is given; and (d) the date the form is handed to an employee or agent's representative; and (e) the date of return of the forms. Penalty: 5 penalty units. (2) For the purposes of sub-regulation (1), it is sufficient to record the first and last number of trust account receipt forms where they are part of a sequence of numbers. 23. Trust receipts (1) An estate agent must ensure that the estate agent's trust receipts have printed on them (a) the name under which the licensed estate agent conducts business; and (b) the address of the estate agency office at which the estate agent keeps the trust receipt book from which the trust receipt is taken. (2) A person completing a trust receipt must specify (a) the date on which the trust money is received; 12 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 (b) the name of the person for, or on behalf of whom, the money is received; (c) a description of the transaction to which the money relates; (d) the amount and form of the money received; and (e) the name of the person paying the money. (3) The person issuing a trust receipt must sign it. Penalty: 5 penalty units. 24. Trust account deposit forms and duplicates (1) An estate agent must, for each deposit of trust money into an authorised financial institution, make and retain a copy of each completed trust account deposit form. (2) A trust account deposit form must show (a) the date of payment; and (b) the name and number of the agent's trust account; and (c) if the money paid is a cheque (i) the name of the drawer of the cheque; and (ii) the name and branch of the financial institution against which the cheque was drawn. Penalty: 5 penalty units. 25. Trust account journals An estate agent must keep journals, and record in the appropriate journal all dealings with trust money, and enter sufficient particulars of all receipts, payments and transfers to enable 13 r. 24 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 adequate details of the transactions to be posted into the trust account ledger. Penalty: 5 penalty units. 14 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 26. Trust transfers In transferring trust money from one account to another, an estate agent must record (a) the date of the transfer; (b) the account of the trust ledger from which the money is transferred; (c) the account of the trust ledger to which the money is transferred; (d) a notation or code indicating the purpose for which the money is transferred; and (e) the amount of the money transferred. Penalty: 5 penalty units. 27. Trust account ledger (1) An estate agent must keep a ledger consisting of a separate identifiable account for (a) each person on behalf of whom the estate agent holds trust money; and (b) each transaction pending the completion of which the estate agent holds trust money as a stakeholder or in trust. (2) The estate agent must ensure that each account of the trust ledger contains (a) the name and address of the agent's principal; (b) the name of other parties to the transaction (if any); (c) the date of each transaction; (d) the name of the person from whom the money was received, or to whom it was paid; (e) the purpose of the receipt or payment; 15 r. 26 r. 28 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 (f) the amount paid or received; (g) the cheque number, receipt number or transfer journal folio number; and (h) the balance after each entry. (3) The estate agent must ensure that an account at all times shows a continuous running balance disclosing the amount of money held. Penalty: 5 penalty units. 28. Register of trust cheque forms (1) An estate agent must keep a register of trust cheque forms. Penalty: 5 penalty units. (2) An estate agent must ensure that there is recorded in the register (a) the serial numbers; and (b) details of the issue and use of trust cheque forms given to, or held by, the agent. Penalty: 5 penalty units. (3) For the purposes of sub-regulation (2) it is sufficient to record the first and last number of trust cheque forms where they are part of a sequence of numbers. 29. Record of trust money payments If any payment of trust money is made, an estate agent must keep a cheque butt or other record which contains (a) the date of the payment; (b) the name of the person to whom the payment is made; (c) if the payment is made for the purpose of purchasing a bank cheque, the name of the 16 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 person to whom the bank cheque will be payable (if known); (d) the account in the trust ledger to which the payment is to be debited; (e) a notation or code indicating brief particulars of the nature of the transaction, and the purpose for which the payment is made; (f) if the payment is made by cheque, its serial number; and (g) the amount of the payment. Penalty: 5 penalty units. 30. Trust account cheques A person who writes a trust account cheque must mark it "not negotiable" and must not make it payable to cash. Penalty: 5 penalty units. 31. Register of securities (1) An estate agent must keep a register of (a) all securities for money the title to which is transferable by delivery, held by the estate agent on behalf of another person; (b) all securities and documents of title held by the agent on behalf of another person (i) in the agent's own name; or (ii) in joint names with another agent or agents; or (iii) under the agent's control; or (iv) under joint control with another agent or agents; 17 r. 30 r. 32 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 (c) all receipts for the deposit of money with any person made by the agent on behalf of another person (i) in the agent's own name; or (ii) in joint names with another agent or agents; or (iii) under the agent's control; or (iv) under joint control with another agent or agents. (2) The register must show (a) the date the security, document of title or receipt was received; (b) a description of the security, document of title, or receipt; (c) the value or amount of the security or money deposited; (d) the name of the person for whom the security, document of title or receipt is held; (e) the date of delivery of the security, document of title, or receipt by the agent to another person, and the name of the person to whom it is given; (f) the reason why the security, document of title, or receipt is being held. Penalty: 5 penalty units. 32. Records to be retained 3 An estate agent must retain for 7 years (a) every trust record and statement which the agent is required by these Regulations to keep; 18 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 (b) any files where the agent has received or is entitled to receive any commission, or where trust money has been received. Penalty: 5 penalty units. 33. Approval under section 63(3A) of the Act (1) An estate agent who proposes to use a method for the receipt of trust money which does not involve the agent keeping a duplicate copy of the receipt, must apply in writing to the Authority for approval. (2) The Authority must notify in writing an estate agent who has applied for approval whether or not the application is approved, and whether or not the approval (if any) is given with or without variation. (3) An approval applies only to the estate agent who applied for and received the approval. (4) If the Authority becomes dissatisfied with a method it has approved, it may give to the estate agent a written notice (a) stating that the approval is revoked; or (b) requiring the estate agent to make specified variations to the approved method within one month of the notice being given. (5) If a notice is given under sub-regulation 4(a), the approval ceases one month after the notice is given. (6) If a notice is given under sub-regulation 4(b) and the variations are not made, then the approval ceases one month after the notice is given. (7) The Authority may at any time require an estate agent to obtain and give to the Authority a report from the agent's auditor about whether the form of record being used complies with the record 19 r. 33 r. 34 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 approved by the Authority and the agent must provide a report if required to do so. Penalty applying to this sub-regulation: 5 penalty units. 34. Approval under section 63(3B) of the Act (1) An estate agent who proposes to use receipts and duplicates that are not sequentially numbered must apply in writing to the Authority for approval. (2) The Authority must notify in writing an estate agent who has applied for approval whether or not the application is approved, and whether or not the approval (if any) is given with or without variation. (3) An approval applies only to the estate agent who applied for and received the approval. (4) If the Authority becomes dissatisfied with a method it has approved, it may give to the estate agent a written notice (a) stating that the approval is revoked; or (b) requiring the estate agent to make specified variations to the approved method within one month of the notice being given. (5) If a notice is given under sub-regulation 4(a), the approval ceases one month after the notice is given. (6) If a notice is given under sub-regulation 4(b) and the variations are not made, then the approval ceases one month after the notice is given. (7) The Authority may at any time require an estate agent to obtain and give to the Authority a report from the agent's auditor about whether the method of numbering receipts being used complies with 20 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 the method approved by the Authority and the agent must provide a report if required to do so. Penalty applying to this sub-regulation: 5 penalty units. 35. Trust account reconciliation statements (1) An estate agent must complete and keep a trust account reconciliation statement at the end of each month which (a) ascertains the balance of the trust cash journal; (b) reconciles the balance of the agent's trust account with an authorised financial institution with the balance of the agent's trust cash journal; and (c) reconciles the balances of the accounts of the agent's trust ledger with the balance of the agent's trust account with an authorised financial institution. Penalty: 5 penalty units. (2) It is not necessary for compliance with subregulation (1)(c) to set out the names of the people on whose behalf the amounts of the following balances are held, if (a) the list of account balances in the statement is comprised of the separate amounts in each account; and (b) there is a notation or code identifying each account; and (c) the list of account balances is in the same sequence as they appear in the trust ledger, and there is a total of such balances. 21 r. 35 r. 36 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 36. Verification of trust account reconciliation statements An estate agent, or if the estate agent is a corporation, a working director or the officer in effective control, must verify that the trust account reconciliation statement is accurate and sign it to that effect within 14 days after the end of the preceding month. Penalty: 5 penalty units. 37. Trust account reconciliation statements to be produced An estate agent must produce all trust account reconciliation statements to the auditor for any audit or report under sections 64, 64A and 64B of the Act. Penalty: 5 penalty units. 38. Production of a statement required by section 64(10) of the Act An estate agent must produce to the auditor the statement required by section 64(10) of the Act within one month after the last day of the period to which the audit relates. Penalty: 5 penalty units. 39. Estate agent's use of trust money (1) An estate agent who holds any money on behalf of another person must not take or use any of that money unless at the time of making any payment or use he or she— (a) has previously obtained the principal's written authority to do so; and (b) enters in the trust record details of the transaction and full and accurate particulars of any amount due from that person to the 22 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 agent which the taking or use is intended to satisfy. Penalty: 5 penalty units. (2) If an estate agent takes or uses any money held on behalf of another person, the agent must, as soon as possible after doing so, account to the person on whose behalf the money was held. Penalty: 5 penalty units. (3) In relation to any money held by an estate agent on behalf of another person, the estate agent must keep on the appropriate trust file full and accurate particulars of (a) all expenses incurred by the agent; and (b) all payments made out of the agent's own money; and (c) commission and other charges relating to any payment made out of the money. Penalty: 5 penalty units. 40. Trust account receipt forms—cessation of business or death of estate agent (1) Except in the case of a partnership, an individual estate agent or a corporation must immediately give to the auditor any unused trust account receipt forms in the agent's possession if the estate agent or corporation ceases to carry on the business of an estate agent. Penalty: 5 penalty units. (2) The auditor must destroy those forms and notify the Authority of their destruction. Penalty: 5 penalty units. (3) If an estate agent dies who is not in partnership with another estate agent carrying on an estate 23 r. 40 r. 41 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 agency business, the auditor of the deceased agent's trust accounts must immediately on becoming aware of the agent's death (a) notify the Authority; and (b) take charge of any unused trust account receipt forms of the agent and deliver those forms to (i) the executor or administrator of the estate of the agent; or (ii) the Authority. Penalty: 5 penalty units. (4) The auditor of the trust accounts of a corporation must notify the Authority immediately on becoming aware of the death of an agent who was the only director of the corporation who held an estate agent's licence. Penalty: 5 penalty units. 41. Estate agent to appoint an auditor An estate agent must appoint an auditor before receiving or holding trust money and, if he, she or it has not previously advised the Authority of the appointment in his, her or its licence application, must within 14 days give written notice of the appointment to the Authority in the form of Form 5. Penalty: 5 penalty units. 42. Change of auditor (1) An estate agent must not terminate the appointment of an auditor, with the intention of appointing another auditor, without first satisfying the Authority that it is reasonable to do so. Penalty: 5 penalty units. 24 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 (2) If an estate agent changes his, her or its auditor after satisfying the Authority that it is reasonable to do so, the agent must within 14 days give written notice of the change to the Authority in the form of Form 6. Penalty: 5 penalty units. (3) An estate agent must notify the Authority of the appointment of another person or firm to audit his, her or its trust accounts, within one month of becoming aware that his, her or its auditor has (a) retired from practice; or (b) ceased to be qualified to audit trust accounts; or (c) ceased their employment; or (d) died. Penalty: 5 penalty units. (4) The Authority may extend the period of one month referred to in sub-regulation (3). (5) An estate agent, when his, her or its auditor (a) retires from practice; or (b) has his, her or its appointment end or ended; or (c) ceases to be qualified to audit trust accounts; or (d) dies may only continue to receive and hold trust money if the agent replaces the auditor within one month of becoming so aware. (6) The Authority may extend the period of one month referred to in sub-regulation (5). 25 r. 42 r. 43 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 43. Approval of firm as auditor under section 66 of the Act A firm seeking to act as an auditor under section 64, 64A or 64B of the Act must apply in writing to the Authority for approval. 44. Revocation of approval or determination of ineligibility of auditor (1) If the Authority considers that an auditor (being a firm approved by the Authority under section 66 of the Act) has contravened or failed to comply with any section of the Act or any of these Regulations relating to the duties of an auditor, the Authority may— (a) revoke the approval; (b) refer for investigation any particulars concerning the auditor's conduct to (i) any professional body of which that auditor is a member; and (ii) the Australian Securities Commission with a view to having the Commission refer the matter to the Companies Auditors and Liquidators Disciplinary Board. (2) If the Authority considers that an auditor (not being a firm approved by the Authority under section 66 of the Act) has contravened or failed to comply with any section of the Act or any of these Regulations relating to the duties of an auditor, the Authority may (a) order that the auditor is no longer eligible to act as an auditor under section 64, 64A or 64B of the Act; (b) refer for investigation any particulars concerning the auditor's conduct to 26 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 (i) any professional body of which that auditor is a member; and (ii) the Australian Securities Commission with a view to having the Commission refer the matter to the Companies Auditors and Liquidators Disciplinary Board. (3) If the Authority revokes an approval under subregulation (1) or orders that an auditor is no longer eligible to act as an auditor under subregulation (2), the Authority must notify every estate agent whose trust accounts are audited by that person or firm of the revocation. 45. Resignation of an auditor An auditor must within 14 days give written notice to the agent and the Authority if he or she (a) ceases employment as the agent's auditor; or (b) retires from practice; or (c) ceases to be qualified to audit trust accounts; and give the date of the cessation of employment, retirement or ceasing to be qualified to audit trust accounts. Penalty: 5 penalty units. 46. Auditing of trust accounts An auditor must (a) audit trust accounts in accordance with generally accepted auditing standards and practice; and (b) be satisfied that the trust record was kept in accordance with the requirements of the Act, these Regulations and any other relevant 27 r. 45 r. 47 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 Acts and regulations during the period for which those accounts are audited. 47. Estate agent's notification of trust account deficiency (1) An estate agent must notify the agent's auditor and the Authority immediately on becoming aware of any deficiency in his, her or its— (a) trust account; or (b) trust ledger account. (2) The estate agent must include in the notification of the deficiency details of (a) the date on which it occurred; and (b) the amount; and (c) the reason why it occurred; and (d) full particulars of any action taken to restore it. Penalty: 5 penalty units. 48. Auditor's notification of trust account deficiency (1) An auditor must notify the estate agent and the Authority immediately on becoming aware of or having reasonable ground to suspect any deficiency in the agent's (a) trust account; or (b) trust ledger account. (2) The auditor must include in the notification of the deficiency, details of (a) the date on which it occurred; and (b) the amount; and (c) the reason why it occurred; and 28 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 (d) full particulars of any action taken to restore it. Penalty: 5 penalty units. 49. Auditor's recommendations (1) Subject to this regulation, an estate agent must, without delay, adopt any recommendation made by an auditor in his or her report where the recommendation arises from a breach of the Act or these Regulations. Penalty: 5 penalty units. (2) An estate agent who considers that it would be unfair or unreasonable for him, her or it to be obliged to adopt an auditor’s recommendation may notify the Authority of the objection and request its consideration. (3) On receiving such a notification and request, the Authority must decide whether it is fair and reasonable for the estate agent to be obliged to adopt the auditor's recommendation. (4) The Authority must, within 14 days of the Authority's decision, give to the estate agent written notice of the decision. (5) If the Authority does not uphold the objection, the estate agent must adopt without undue delay the recommendation on receiving the written notice. Penalty applying to this sub-regulation: 5 penalty units. 50. Report of auditor under section 64 of the Act The auditor must make the report under section 64 of the Act in the form of Form 7. 29 r. 49 r. 51 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 51. Statutory declaration under section 69(1) of the Act The statutory declaration under section 69(1) of the Act must be in the form of Form 8. _______________ 30 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 PART 4GUARANTEE FUND 52. Claims against the Fund A claim for compensation from the Estate Agents' Guarantee Fund in respect of a monetary loss under section 81(1) of the Act must be made in the form of Form 9. 53. Disallowance of a claim against the Fund The notice of the Authority's disallowance of all or part of a claim referred to in section 81(5) of the Act must be in the form of Form 10. _______________ 31 r. 52 Sch. Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 SCHEDULE FORM 1 Regulation 18 Section 51 STATEMENT CONCERNING PROMISE OF FINANCE BY AUCTIONEER OR ESTATE AGENT TO PURCHASER OR PERSON ACTING ON BEHALF OF PURCHASER This statement is given by (Name of auctioneer/estate agent) in relation to (Address or description of real estate or business to be sold) Seller's name Address Purchaser's name Address Details of any promise made by the auctioneer/estate agent (or by any employee or person acting on behalf of the auctioneer or estate agent) concerning the obtaining of a loan to help finance the purchase of the real estate or business: Amount of loan $ Rate of interest % per annum Date by which loan is to be repaid / / Amount of repayment instalments Interval at which repayments to be made Name of lender The loan *is to be/*is not to be obtained by the *auctioneer/*estate agent Any other promise which may previously have been made concerning the obtaining of a loan to help finance the purchase of the real estate or business is withdrawn. This statement is given on / / 32 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 Signed Auctioneer/Estate Agent (or person authorised in writing by Auctioneer/Estate Agent). I, [Name of person to whom notice is given] acknowledge that I have received a copy of this statement. Signed *Delete if not applicable. _______________ 33 Sch. Sch. Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 FORM 2 Regulation 19 Section 52 STATEMENT BY A VENDOR OF A SMALL BUSINESS Please note the following: 1. A small business is a business in which the goodwill, plant, equipment and fittings being sold have a total price of $200 000 or less. 2. This statement includes the Trading Statement. 3. A vendor who sells a business for $200 000 or less must sign this statement. 4. The vendor or agent must give the purchaser a copy of this completed vendor's statement —before the purchaser signs the contract AND —before the deposit is paid. 5. The financial and accounting information in the Trading Statement must cover trading for at least 24 months or, if the vendor has owned the business for a shorter period, that period. 6. In the Trading Statement, the date on which the last accounting period ends must be a date less than 4 months prior to the day of the sale. Please complete the following: VENDOR'S AGENT Address DX Phone Fax VENDOR Address Phone PURCHASER Address Phone BUSINESS NAME Address Type 34 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 WARNING The purchaser may avoid the contract if information in this statement is inaccurate or incomplete. 1. BUSINESS INFORMATION 1.1 The vendor commenced the business on If the vendor purchased the business within 12 months of the date the purchaser signed this statement, give the name and address of the previous vendor. A Small Business Vendor's Statement (Section 52 Statement) of the previous vendor *is/*is not available. 1.2 The normal hours of trading are ) Monday-Friday ) Saturday ) Sunday 1.3 Business documents include (a) certificate of registration of business name (b) all licences, quotas, franchises and other similar documents relating to the business (c) all permits and registrations necessary to enable the purchaser to lawfully carry on the business. 1.4 Business documents are *available for inspection at the office of the vendor's agent. *available for inspection at the business premises. *attached. 2. PREMISES *The vendor is the owner of the premises in which the business is being conducted and the premises *are/*are not being sold with the business. A vendor who is the owner of the premises in which the business is being conducted need not answer 2.1–2.5. 2.1 The vendor carries on the business in premises occupied under * an oral lease 35 Sch. Sch. Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 * a written lease 2.2 The rent is $ payable in *arrears/*advance each 2.3 The lease provides (a) Commencement date (b) Term (c) Amount of rent (d) Options (e) Method of rent review (f) Rent review period (g) Lessor's name address (h) Lessor's agent name address 2.4 *(a) Rates, taxes and outgoings payable by the lessee and the lessor and their amounts are Council rates Water rates Land tax Insurance on premises Body corporate charges Lessor's operating expenses Other (specify) TOTAL Payable by Lessee Payable by Lessor (if known) $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ *(b) The total amount of rates and outgoings payable by the lessee do not exceed $ per annum. 2.5 Copies of the current lease and any assignments are * available from the Vendor's agent. * available from the Vendor. * attached. 2.6 The registered proprietor of the land on which the business operates is 36 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 The title particulars are *vol. *book folio No. 2.7 The land on which the business operates *is/*is not subject to a mortgage. If the freehold is subject to a mortgage, the mortgagee's consent to the assignment of the lease or a new lease would be required. 2.8 The business premises are zoned under the administered by planning scheme, authority. 2.9 Planning information is Planning instrument The responsible authority Zoning and/or Reservation 3. TRADING AND PROFITS 3.1 The trading and profit results of the business for the accounting periods commencing on. . . . . . . and ending on . . . . . . . are in the attached Trading Statement. (Show the commencing date of the first accounting period and the ending date of the last accounting period in the Trading Statement) 3.2 Members of the vendor's family *worked/*did not work in the business and *were/*were not paid wages. Payments made to family or other associated persons have been included in *Item 4(x)/*Item 8(a) in the attached Trading Statement. 4. ENCUMBRANCES The business and assets sold with the business are the vendor's sole property, except for the assets and encumbrances below. Asset Lease/ Hire Rental/ Loan Financier/ Owner Monthly Payment Commencement Date Term Debt Secured 5. GENERAL DISCLOSURES 5.1 Since the end of the last accounting period in the Trading Statement the business *has/*has not carried on satisfactorily. 37 Sch. Sch. Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 5.2 Since the end of the last accounting period in the Trading Statement * (a) No circumstances adversely affecting, or likely to adversely affect, the conduct of the business, its trading or its trading profits, have arisen. *(b) Since / / the following circumstances likely to affect the conduct of the business, its trading or its trading profits, have arisen. *(c) The following circumstances adversely affecting the conduct of the business, its trading or its trading profits, have arisen. These circumstances are *likely/*not likely to adversely affect the conduct of the business, its trading or its profits. 5.3 The explanation of the unsatisfactory business performance and the circumstances adversely affecting or likely to adversely affect the business are * Delete if not applicable. TRADING STATEMENT BY A VENDOR OF A SMALL BUSINESS Business name and address Vendor Vendor's Agent Phone The figures in this Statement relate to the business being sold and are prepared on a *cash/* accrual basis. This Trading Statement is part of the Vendor's Statement required by section 52 of the Estate Agents Act 1980. 38 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 A Accounting period Commencing Ending (The figures for the most recent period should be in column C) Number of weeks of operation 1. TOTAL GROSS INCOME OF BUSINESS (a) Income from sales of goods/services provided (cash/credit/other) (b) Commissions received (c) Other income TOTAL GROSS INCOME OF BUSINESS for period Average per week 2. COST OF GOODS SOLD/SERVICES PROVIDED (a) (b) (c) (d) Opening stock ** Plus purchases in period Less stock at end of period** Less goods/services taken for own use** COST OF GOODS SOLD/ SERVICES PROVIDED **Indicate method of valuation 3. GROSS BUSINESS PROFIT [Item 1 – Item 2] GROSS BUSINESS PROFIT as % of TOTAL GROSS INCOME OF BUSINESS [Item 1] 39 B C Sch. Sch. Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 A 4. EXPENSES DIRECTLY RELATED TO OPERATING THE BUSINESS (a) Accounting charges (b) Advertising (c) Bad debts written off (d) Bank and transaction charges (excluding interest) (e) Cartage and freight (f) Cleaning, laundry, protective clothing (g) Electricity, fuel, gas (h) Equipment rental/hire (not hire purchase) (i) Insurances (excluding motor vehicle) (j) Land taxes (k) Legal expenses (l) Licences, registration, trade subscriptions (m) Motor vehicle running costs for business purposes; ie. petrol, maintenance, insurance, registration (excluding depreciation) (n) Packaging and wrappings (o) Postage, printing, stationery (p) Rates and outgoings (q) Rent of business premises (r) Repairs and maintenance to business premises, plant, equipment, chattels 40 B C Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 A (s) Service contract charges, agency fees, etc. (t) Staff amenities (u) Superannuation payments for benefit of employees (v) Telephone (w) Travel and accommodation (x) Wages paid to employees (excluding vendor/associated persons) Amount Number of employees . . . . . . . . . . Average hours per week worked by employees. . . . . . . . . . . . . (y) Workcare premiums and other wage costs and taxes (z) Other business expenses (itemise) Sub-total 5. DEPRECIATION on motor vehicles, plant, equipment, chattels, etc. used for business purposes. Note: Attach depreciation schedule where items are to be transferred with the business. TOTAL OPERATING EXPENSES directly related to the business [Item 4 + Item 5] 41 B C Sch. Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 A 6. NET BUSINESS PROFIT Before taking into account present vendor's additional outgoings/expenses and business financing costs [gross business profit less total operating expenses: (Item 3 – total of Item 4 and Item 5)] 7. FINANCING AND OTHER COSTS APPLICABLE TO BUSINESS (a) Hire purchase interest/chattel finance charges (not including principal repayments) (b) Chattel lease payments (c) Other costs (itemise) TOTAL FINANCE AND OTHER COSTS 8. ADDITIONAL OUTGOINGS/ EXPENSES INCURRED BY OR ATTRIBUTABLE TO PRESENT VENDOR (a) Wages paid to vendor/associated persons (average hours per week ..............) (b) Superannuation contributions for benefit of vendor (c) Sickness, disability and other insurance in respect of vendor (d) Interest on money borrowed for business use (e) Private motor vehicle lease payments and finance charges (but not hire purchase principal) (f) Other outgoings/expenses (itemise) TOTAL ADDITIONAL OUTGOINGS/EXPENSES 42 B C Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 9. A B - - - - - - - - - - - - - - - - - - - - C NET PROFIT TO PRESENT VENDOR [Item 6 – total of (Item 7 + Item 8)] 10. Trade debtors (owed to business) at end of accounting period C Less provision for doubtful debts Net debtors 11. LIABILITIES (a) Trade creditors (owed by business) at end of accounting period C (b) Future outgoings due to employees at end of accounting period C (i) Holiday pay due but not taken (ii) Long service leave entitlements due but not taken (iii) Other (c) Advertising and business directory contracts (d) Other TOTAL LIABILITIES To be completed by the Practising Accountant who is reporting on the Trading Statement. I declare that of (i) *I am registered as an auditor by the Australian Securities Commission; or (ii) *I am a Member of the Australian Society of Certified Practising Accountants or the Institute of Chartered Accountants in Australia; or (iii) *I have attained the status of Member or Fellow of either the National Institute of Accountants or the Association of Taxation and Management Accountants; or 43 Sch. Sch. Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 (iv) *I have attained the status of Fellow of the National Tax & Accountants' Association Limited and report that the accounting and financial information set out in the Trading Statement is in accordance with the books of account of the Vendor and is true and fair to the best of my knowledge and belief, and make additional comments Practising Accountant Signature Qualifications Membership designation/status Address Phone Date / Name / The vendor declares that the information in this Statement (including Trading Statement) is accurate and complete. Vendor's signature Date / / Signed by the purchaser who acknowledges receipt of this completed vendor's statement Date of signature / / *Delete if not applicable. _______________ 44 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 FORM 3 Regulation 20 Section 43 NOTICE OF FRANCHISING AGREEMENT I, * on behalf of (name of corporation) of (address of principal office) give notice that I have entered into a franchising agreement with of The agreement *started/*will start to operate on (date). List the addresses of the offices covered by the agreement. I have attached to this notice a copy of the agreement and any ancillary agreements. I undertake to notify the Estate Agents Licensing Authority if the agreement alters or ends. Signed Dated (Licensed Estate Agent). * Delete if not applicable. _______________ 45 Sch. Sch. Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 FORM 4 Regulation 21 Section 92 CERTIFICATE BY DIRECTOR I certify that (name of person) *is/*is not the holder of an estate agent's licence or *was on (date/s) *was from (date) to (date) *was not on (date/s) *was not between (date) and (date) the holder of an estate agent's licence. Dated ................ ...................................... Director *Delete if not applicable. _______________ 46 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 FORM 5 Regulation 41 NOTICE OF APPOINTMENT OF AUDITOR I, *on behalf of (name of corporation) of (address of principal office) give notice that I have appointed as auditor of *my/*the corporation's trust accounts Name of auditor appointed Address of auditor Date of appointment / / Signature of agent Date / / Auditor's Statement of Acceptance I, accept the appointment as auditor of the trust account(s) of the above estate agent Signature of auditor Date / / *Delete if not applicable. _______________ 47 Sch. Sch. Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 FORM 6 Regulation 42 NOTICE OF CHANGE OF AUDITOR I, *on behalf of (name of corporation, if applicable) of (address of principal office) give notice of change of *my/*the corporation's auditor of trust accounts Name of auditor newly appointed Address of auditor Date of appointment / / Signature of estate agent Date / / Auditor's Statement of Acceptance I, accept the appointment as auditor of the trust account(s) of the above estate agent Signature of auditor Date / / *Delete if not applicable. _______________ 48 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 FORM 7 Regulation 50 Section 64 AUDITOR'S REPORT FOR THE PERIOD TO I, (name of auditor) of (name of auditor's firm) of (address of firm) report 1. That neither I nor my firm are disqualified under section 66 of the Estate Agents Act 1980. 2. *That I am a practising public accountant as defined in section 4 of the Estate Agents Act 1980 *That where my firm is the appointed auditor it is approved by the Estate Agents Licensing Authority to audit the trust accounts of licensed estate agents. *That I am a member of a prescribed accounting body who satisfies the prescribed conditions (if any) and has been approved by the Estate Agents Licensing Authority. 3. That I have examined the accounting records of trust money in respect of the period required by section 63 of the Estate Agents Act 1980 to be maintained by (name(s) of agent) carrying on business under the name of at the following address(es) 4. That in carrying out the audit, *I/ *we (a) made test examinations of the transactions recorded in the trust account(s) in accordance with generally accepted auditing standards and practice; and (b) established that the trust bank accounts were properly kept. 5. That *no breach/* the following breaches of the Act or the Regulations relating to the receipting, banking and disbursement of trust money or any other matter referred to in section 64(15) of the Act was detected by *me/*us in respect of the period covered by *my/*our audit. 49 Sch. Sch. Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 6. That *I/*we are of the opinion that (a) the Agent has complied with the provisions of section 60 of the Act; and (b) the accounting records of trust money in respect to the period of this audit have been properly kept in accordance with the provisions of the Act and the Regulations. Signed Dated NOTE: (a) Where the report is on the trust accounts of a partnership of estate agents, the names of the individual partners must be specified. (b) Where the report is in respect of more than one office, the address of each office must be specified. (c) A report made or given by a firm appointed as auditor must be signed in the firm's name and in the name of a member of the firm who is a practising public accountant. * Delete if not applicable. _______________ 50 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 FORM 8 Regulation 51 Section 69 STATUTORY DECLARATION BY A LICENSED ESTATE AGENT WHO NEITHER RECEIVED NOR HELD TRUST MONEY DURING THE RELEVANT YEAR *I, whose residential address is and whose registered office is at *I, whose residential address is being the officer in effective control of the registered office of which is declare that in the course of the year which ended on the 30th day of June *I/*the corporation neither received nor held as an estate agent any money for or on behalf of any other person. I acknowledge that this declaration is true and correct and I make it in the belief that a person making a false declaration is liable to the penalties for perjury. Signed Declared at in the State of Victoria this day of Before me (Witness to print or stamp name and address below the signature) A person authorised under section 107A(1) of the Evidence Act 1958 to witness the signing of a statutory declaration. You will note that section 109 of the Evidence Act 1958 requires a person who witnesses a declaration to 'legibly write, type or stamp his or her name and address below his or her own signature. Penalty: 1 penalty unit.' * Delete section and/or words that are not applicable. _______________ 51 Sch. Sch. Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 FORM 9 Regulation 52 Section 81 CLAIM FOR COMPENSATION FROM ESTATE AGENTS' GUARANTEE FUND I,(name) of (address) apply for compensation for the monetary loss I suffered as a result of a defalcation committed by (name of agent or employee of agent) of (name and address of agent's or employee's firm) The defalcation was in respect of The amount of my actual monetary loss was $ Less the amount or value of any money or other benefits I have received or will be able to recover from a source other than the Estate Agents' Guarantee Fund $ Net amount claimed $ Details of the action (if any) I have taken to recover my loss are as follows: In support of this application I attach *an affidavit/*a statutory declaration which (a) verifies the above details of my claim; and (b) gives full details of my claim; and (c) Signed refers to all documents, accounts and receipts in my possession in support of my claim. Dated Note: The claimant must forward with the claim all documents supporting the claim. * Delete if not applicable. _______________ 52 Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 FORM 10 Regulation 53 Section 81 NOTICE OF DISALLOWANCE OF CLAIM FOR COMPENSATION FROM THE ESTATE AGENTS' GUARANTEE FUND To: (name of claimant) of (address) The Estate Agents Licensing Authority *wholly disallows/*partly disallows your claim for compensation from the Estate Agents' Guarantee Fund. **The Estate Agents Licensing Authority disallows $ of your claim. The reasons for the *disallowance/*partial disallowance are Signed Dated (For And On Behalf Of the Estate Agents Licensing Authority *Delete if not applicable. ** Delete if claim wholly disallowed. ═══════════════ 53 Sch. Estate Agents (General, Accounts and Audit) Regulations 1997 S.R. No. 41/1997 Notes NOTES 1 S.R. No. 129/1992. 2 Refer to Regulation 32. 3 Refer to Regulation 17. 54
© Copyright 2026 Paperzz