2010-11 ZOOS VICTORIA ANNUAL REPORT Contents 02 03 04 05 06 07 09 12 14 16 18 20 22 24 26 29 32 33 34 40 41 42 43 About Zoos Victoria Our Vision and Mission Becoming the World’s Leading Zoo-based Conservation Organisation Chairman’s Message CEO’s Message Major Highlights for 2010-11 Financial Summary Melbourne Zoo Healesville Sanctuary Werribee Open Range Zoo Wildlife Conservation and Science Visitor and Community Development Community Inclusiveness Zoos Victoria Foundation Our Sustainable Operations Our People Key Performance Indicators Corporate Governance and Other Disclosure Board Profiles Publications Conference Proceedings and Presentations Our Partners and Supporters Financial Report ABOUT ZOOS VICTORIA Zoos Victoria is an important social, economic and cultural asset for Victorians. Each of our three great zoos – Melbourne Zoo, Healesville Sanctuary and Werribee Open Range Zoo – offer unique and exciting wildlife and conservation experiences. Where Our Visitors Come From Our total collection includes more than 3,000 animals ranging from native Australian animals to rare and threatened species. Metropolitan Victoria 70% 12% 7% 11% We are one of the largest paying attractions in Victoria, with more than 1.7 million visitors coming to our zoos each year. More than Regional 10 per cent of our visitors are from overseas Victoria with Healesville Sanctuary attracting the highest proportion of international tourists. Interstate Overseas More than 160,000 students visit a Zoos Victoria property each year, making it one of the largest non-classroom educators in the State. We aim to be the leading authority on captive animals and a major facilitator of wildlife knowledge leading to conservation action. At Zoos Victoria we are internationally recognised for our veterinary, animal husbandry, research and horticultural expertise. We are the only State teaching facility (in association with the University of Melbourne) for wildlife veterinary science. We are continually improving our infrastructure and building new exhibits to meet visitor needs while providing world-class animal care. Our Three Zoos Melbourne Zoo is a ‘window to the world’ of wildlife that provides an immersive animal experience that encourages people to act to protect and enhance the world’s wildlife and habitats. Healesville Sanctuary showcases the wonder of the Australian bush and its wildlife, incorporating aspects of Indigenous culture. Werribee Open Range Zoo provides an open range adventure featuring grassland animals of Africa, North America, Asia and Australia. Zoos Victoria’s total animal collection Animal Type Number of Specimens 30 June 2011 Fish 205 Amphibian 470 Reptile 526 Bird Mammal Total * Not including invertebrate collection 2 ZOOS VICTORIA ANNUAL REPORT 2010-11 1113 828 3142 Friends of the Zoos Ltd Friends of the Zoos Ltd ( FOTZ Ltd) is an independent, non-profit organisation established to support Zoos Victoria and wildlife conservation. FOTZ Ltd has been operating for 31 years providing financial and in-kind support to Zoos Victoria. FOTZ Ltd provides vital non-financial support through volunteer workers. FOTZ volunteers are active across all Zoos Victoria properties as guides, information officers and general supporters for zoo visitors and staff. Zoos Victoria thanks FOTZ for their continuing commitment, dedication and support of our three zoos, and for their contribution to wildlife conservation more broadly. Zoos Victoria Friends of the Zoos Members Zoos Victoria offers membership to Melbourne Zoo, Healesville Sanctuary and Werribee Open Range Zoo. As of 1 July 2009 Zoos Victoria became responsible for the management of membership. 2010-11 saw the implementation of a successful Membership Business Plan which grew membership by 15% on the previous year. From the 1 July 2011, the Victorian Government’s announcement of free entry for children to Zoos Victoria properties on weekends, Victorian public holidays and Victorian Government schools holidays has meant that the cost of Zoo memberships has decreased as children are now free on any family membership. As of 30 June 2011, 97,000 Victorians are Zoos Victoria Friends of the Zoos members. Our members are keen supporters of Zoos Victoria and enjoy unlimited access to our zoos, discounts at our properties and free access to some interstate zoos. Each quarter our members receive Zoo News, the official membership magazine of Zoos Victoria. How to Become a Zoos Victoria Friends of the Zoos Member To become a member visit zoo.org.au/members, call 9285 9325 or visit Melbourne Zoo, Healesville Sanctuary or Werribee Open Range Zoo. VISION AND MISSION Our Vision To be the world’s leading zoo-based conservation organisation. Our Mission To galvanise communities to commit to the conservation of wildlife and wild places by connecting people and wildlife by: Opening the door to exceptional wildlife encounters that reach beyond the boundaries of our properties Leading the way by communicating and demonstrating the role of conservation and research in all we do Catalysing action through inspiring experiences that motivate participation leading to conservation and sustainability outcomes. Becoming the world’s leading zoo-based conservation organiSation We are two years into our journey to becoming the world’s leading zoo-based conservation organisation and the past year has seen us take great steps to embed this vision across all our operations. To strive to be the world’s leading zoo-based conservation organisation means that we need to take a leading role in the conservation of threatened species. We do this by focusing our efforts in five key areas: 01 Conservation Conservation of threatened species requires more than the captive breeding and management of animals, it also requires us to work with our visitors and the broader community so they are empowered to save species from extinction. This is why our conservation efforts focus on working with people and wildlife. 02 Animals Our animals are the most important part of our quest to save species from extinction. They engage and inspire our visitors to take conservation actions and this is why we are working to ensure every species in our collection has conservation relevance. We are passionate about and committed to the care and welfare of every animal in our collection. 03 Visitors To inspire our visitors to take conservation action means that we need to provide equally inspiring recreation and learning experiences. This is why we are committed to creating experiences that make our visitors want to save animals. 04 People Just as our animals are vital to our journey, so are our people. We are committed to their development because they are leading our transformation to be the world’s leading zoo-based conservation organisation. 05 Financial Sustainability Ensuring our long-term financial sustainability is critical to all aspects of our operations because it enables us to make meaningful and measurable investments in conservation. 4 ZOOS VICTORIA ANNUAL REPORT 2010-11 Chairman’s message We are now two years into our twenty year plan to position Zoos Victoria as the world’s leading zoo-based conservation organisation. I have been impressed by how the organisation has engaged our staff, the Melbourne community and the broader zoo and conservation community in this goal. Zoos Victoria’s innovative community conservation campaigns highlight the achievements that can be made through community action. Over the past two years our Don’t Palm us Off campaign has made remarkable progress. Thousands of Australians are now connected to the plight of orang-utans in South East Asia. They are determined to do something to reverse the trend of environmental degradation which stems from unsustainable palm oil production. The Beads for Wildlife campaign received excellent support from our staff and the broader community generating $160,000 of income for the women of Northern Kenya’s Melako Community Conservancy. Through this community trade program the women have built a sustainable alternative livelihood that has helped to decrease their dependence on livestock grazing. This provides greater opportunities for survival of the critically endangered Grevy’s Zebra. We are grateful for the grants and gifts made to Zoos Victoria by individuals, corporations and foundations to help us achieve our vision, complete major projects and implement conservation programs. I make particular note of an event earlier in 2011 when Jeanne Pratt kindly hosted a fundraising dinner at Raheen. We are incredibly appreciative of Jeanne’s hospitality that raised over $90,000 for Zoos Victoria. As custodians of properties which hold great significance to Aboriginal people, we were proud to launch the Reconciliation Action Plan in May this year. This was developed after an 18 month consultation process that included our staff and most importantly Traditional Owners from the Wurundjeri and Wathaurung Aboriginal Corporation (Wadawurrung). We also consulted with key stakeholder organisations such as Reconciliation Australia. At the heart of Zoos Victoria’s activities is conservation. Acting locally, we have continued to expand our capacity to save priority threatened species by bolstering recovery programs for Tasmanian Devils at Healesville Sanctuary. The Tasmanian Devil is threatened by a serious Facial Tumour Disease, a fatal and contagious condition that is spreading rapidly through wild populations. Over the past breeding season, 24 Tasmanian Devil joeys were born at Healesville Sanctuary. This is an outstanding result for our expert keeping team. Preparations are underway for Melbourne Zoo’s 150th birthday celebrations that will take place in 2012. A series of events and activities will celebrate this momentous occasion and showcase our past, present and future. In June 2011, the Victorian Government announced free entry for children on weekends, public holidays and school holidays. Our zoos have a long tradition as the backdrop to special childhood memories, and we are excited by the opportunity of welcoming more families to our zoos. We are committed to continuing, growing and nurturing bonds with our young visitors that will engage them in meaningful conservation actions. The Board of Zoos Victoria has shown great leadership in stewarding our iconic institution through the far-reaching changes that have been, and will continue to be implemented. I would like to acknowledge their contribution, and acknowledge the dedication that they have shown in bringing our strategic direction for Zoos Victoria to life. Andrew Fairley Chairman Zoos Victoria Board ZOOS VICTORIA ANNUAL REPORT 2010-11 5 CEO’s message This year has been tumultuous for all of the right reasons. In terms of traditional balance sheets and deliverables on key performance indicators, it has been a success, and you can read about that in the following pages. As a conservation organisation, it has been a fantastic year of highs and lows. We work with animals, we are passionate about animals, and we are committed to a future that includes animals in the wild. It would be a great tragedy if the only place these animals existed was in our zoos. To ensure that does not happen, we work with many different species. In support of recovery programs we breed threatened species for release back into the wild. Collectively, as zoos around the world, we act as an ark for many endangered species. We also work in the wild to protect habitat and to help communities to secure the future of their wildlife. This year we have taken stock of all of our conservation work and looked at it in the context of what is happening globally. One thing has become startlingly clear: extinction rates across the globe are reaching historic levels. Unfortunately it is most apparent in our own backyard of Victoria. This has led us as an organisation to unite under a single premise: that Zoos Victoria is fighting, and will continue to fight extinction. Over the coming year we will strengthen our efforts to save species from extinction, particularly those that are most at risk in Victoria. Our resolve to strengthen our conservation efforts locally has been spurred by the success of our efforts on international issues such as deforestation in South East Asia. In April I gave evidence at the Senate Hearing of the Food Standards Amendment (Truth in Labelling – Palm Oil) Bill 2011. The Bill was inspired by our Don’t Palm Us Off campaign to raise awareness in our community of the effects of unsustainable oil palm farming. I was privileged at the hearing to be upstaged by a 13 year old girl called Chloe Nicolosi. 6 ZOOS VICTORIA ANNUAL REPORT 2010-11 At the hearing Chloe told six of Australia’s most seasoned politicians of her fear about the impending extinction of the Orang-utan: “we are really forgetting about the big picture of animals and the habitat being destroyed. The only thing we seem to be focusing on is money, but that is not what this is about. This is about trying to save such an important species in the wild, and to see them in the wild rather than just in our zoos.” Chloe represents the younger generations who will inherit this world and will have to deal with the state in which we have left it. She represents generations that need to have a say now so that the state of the world does not deteriorate. I am extremely proud that at Zoos Victoria we are able to provide this opportunity to young people. Children deserve to be involved in, and have a say about the state of our world and its wildlife. This is why we have welcomed the Victorian Government’s announcement that admission to our three zoos will now be free for children under 16 years old on weekends, Victorian public holidays and Victorian Government school holidays. We are thrilled to welcome more children to our zoos and assure them that, with their help, we can make a difference to wild animals and wild places. If young ambassadors like Chloe are anything to go by, we will be leaving the world in very capable hands. Our concern for now is what condition we will hand it over in. Jenny Gray Chief Executive Officer Zoos Victoria Major Highlights for 2010-11 Reconciliation Action Plan For the first time in our history, we have developed a formal and lasting relationship with the Traditional Owners of the lands on which our properties lie. This relationship is enshrined in our Reconciliation Action Plan that was launched in May this year. Created in partnership with the Traditional Owners from the Wurundjeri and Wathaurung Aboriginal Corporation (Wadawurrung), the Plan marks a significant step forward in recognising Zoos Victoria’s cultural heritage. It sets out 20 actions to be implemented over the next two years, focusing on creating stronger relationships with and opportunities for indigenous people through employment, training, social inclusion and economic well-being outcomes. Magic Moments at Healesville Sanctuary Everyone loves to get up close to our animals. In early 2011, Healesville Sanctuary launched an exciting program, Magic Moments, to give visitors more opportunities to do this. Magic Moments offers a unique ten minute encounter and a photo opportunity with carefully selected ambassador animals. Magic Moments has been very well received and has successfully enhanced visitor satisfaction at the Sanctuary. Wild Nights at Werribee Open Range Zoo At Werribee Open Range Zoo we launched our inaugural night zoo event Wild Nights during the 2010 winter school holidays. This immensely popular event saw visitors spotlight hippos, lions, monkeys, cheetahs and local wildlife after dark. Mountain Pygmy-possums Breeding The Mountain Pygmy-possum (or Burramys) breeding program made great leaps forward this year with the Sanctuary breeding 38 of the critically endangered possums. With less than 1,500 in the wild, this is a tremendous contribution in the fight to save this tiny alpine mammal. Jane Goodall Visit In June 2011 we were very excited to host Dr Jane Goodall, the world’s leading primate expert and conservationist at our lecture event at Melbourne Zoo. Dr Goodall helped promote the Zoo’s They’re Calling on You mobile phone recycling campaign, and called on visitors and the wider community to get involved in saving the world’s last remaining primates from extinction. Don’t Palm us Off For the seventh consecutive year, Zoos Victoria was awarded the Zoos and Aquarium Association (ZAA) Education Award for our Don’t Palm us Off campaign. In the past year, this campaign has inspired the introduction and passing of landmark palm oil labeling legislation into the Australian Senate. Liberty Catering Liberty Catering Concepts (Liberty), our new Catering suppliers at Melbourne Zoo and Werribee Open Range Zoo, completed their first year managing catering operations at the two sites. Liberty shares our vision and passion for conservation and makes every effort to source local, fresh produce that supports our Victorian producers. The highlight of their first year has been the opening of the Melbourne Zoo bakery – possibly the first zoo-based bakery in the world! Second Elephant Calf at Melbourne Zoo Following on from the birth of Mali last year at Melbourne Zoo, we welcomed the birth of another baby elephant, Ongard in September 2010. Weighing in at a whopping 142 kilograms, Ongard is now well and truly settled in with the Zoo’s elephant herd. His birth is another significant milestone for the regional breeding program and international research of the Asian Elephant species. ZOOS VICTORIA ANNUAL REPORT 2010-11 7 Major Highlights for 2010-11 Zoos Victoria Awards 2010-11 8 Name of program and organisation Program objectives Zoos and Aquaria Association – Education awards Leadership in delivery of education Don’t Palm us Off Winner programs within the industry Zoos and Aquaria Association – Innovation awards Leadership in delivery of innovative Wipe for Wildlife (HS) programs within the industry Winner Victorian Coastal Awards for Excellence Leadership in coastal conservation in Victoria Finalist ZOOS VICTORIA ANNUAL REPORT 2010-11 What we entered Seal the Loop Our results Financial Summary Financial Overview Our vibrant zoos continue to contribute to Victorian tourism, economic growth, education, wildlife conservation, and the recreational and social lives of Victorians. The Zoos’ revenue is principally drawn from admissions with 1.4 million paid visitors recorded for 2010-11. While these figures represent a 2.8 per cent decrease on last year, it is important to note that last year’s visitation was bolstered by the opening of the Wild Sea exhibit at Melbourne Zoo and the birth of our Asian elephant Mali. This year, however, we have experienced greater growth at Healesville Sanctuary and Werribee Open Range Zoo compared to last year. We have continued to update our infrastructure and this year has seen the completion of our new veterinary hospital at Werribee Zoo, the upgrade of pedestrian bridges at Healesville Sanctuary and the construction of office accommodation at Melbourne and Healesville. The Victorian Government provided an additional $2 million for ongoing maintenance, a welcome contribution given some of our infrastructure at Melbourne Zoo and Healesville is between 30 to 50 years old. Financial Summary ($ thousands) 2010-11 2009-10 2008-09 2007-08 2006-07 Recurrent 1 Parks and Reserve Trust Fund 2 12,191 10,336 13,389 9,313 9,086 Revenue Zoo Activities 44,773 41,642 38,525 35,372 34,113 34 30 - - - 56,998 52,008 51,914 44,685 43,199 6,263 6,117 5,499 5,944 4,301 51,097 46,121 45,043 38,940 39,353 - - 246 - - 57,360 52,238 50,788 44,884 43,654 (362) (230) 1,126 (199) (455) Other Total Income Total Depreciation Total Operating Expenses Total Other Total Expenses Net Result for the period Assets, Liabilities and Equity Total Assets Total Liabilities Total Equity 252,433 226,934 220,586 213,728 182,763 12,201 9,449 10,571 9,043 9,489 240,232 217,485 210,015 204,685 173,274 Capital Contributions Capital Grants Received 3 - 3,000 6,915 10,555 2,000 1Recurrent expenditure is comprised of high fixed costs, linked to the care of animals and assets rather than visitor numbers or visitor appeal. 2The Parks and Reserves Trust Account funding is a rate levied on metropolitan properties under the provisions of the Water Industry Act 1994 and is provided for the purposes of conservation, recreation, leisure and tourism within the metropolitan area. 3Capital Contribution by State Government is treated as Equity. ZOOS VICTORIA ANNUAL REPORT 2010-11 9 Financial Summary Visitor Numbers 2010-11 (thousands) Details Melbourne Healesville Werribee Total Zoo General Visitation 1 1,119 281 290 1,690 Zoo Activities Visitation 17 1 10 28 After Hours Catering Function Visitation 31 2 4 37 1,167 284 304 1,755 Total Visitations 1Includes Twilight visitation but no other zoo activities Admission Charges 10 ZOOS VICTORIA ANNUAL REPORT 2010-11 Details 2010-11 2009-10 2008-09 Adult (16 years of age or more) $24.80 $24.40 $23.60 Child (under 16 years of age) $12.40 $12.10 $11.80 Physically or intellectually disabled child under 16 years of age $6.00 $6.00 $6.00 Family (a group of 4 persons including up to 2 adults) $56.80 $55.50 $53.90 Full time student on presentation of proof of full time enrolment in secondary school or post secondary educational institution $19.20 $18.50 $17.80 Eligible recipient or eligible beneficiary within the meaning of the State Concessions Act 1986 on presentation of a current pensioner or Health Care Card issued by the Commonwealth Government $19.20 $18.50 $17.80 Our YEAR IN REVIEW The following section outlines our key achievements for 2010-11 and upcoming priorities. Melbourne Zoo Melbourne Zoo is Australia’s oldest zoo and one of the world’s best loved city zoos. Visitors are treated to an immersive wildlife experience that provides them with a window into the world’s wildlife. Visitors Total Visitors 2010-11 1,136,543 Average time spent per visit (hours) 3.9 Animal Collection Animal Type Fish Amphibians Reptiles Birds Mammals Total Number of Number of species specimens 22 155 17 263 72 316 97 515 59 260 267 1509 Not including invertebrate collection. Number of injured/rescued animals brought to Melbourne Zoo for specialist care and rehabilitation. 12 ZOOS VICTORIA ANNUAL REPORT 2010-11 413 This year marks Melbourne Zoo’s 149th anniversary. October will see the kick off of celebrations for the zoo’s 150th birthday in the coming year. We are developing a calendar of celebrations for 2012 and have developed a program to upgrade aging assets to help us maintain our place as one of the world’s best loved zoos. Key Achievements Baboon Lookout The Hamadryas Baboon exhibit is a relic of our long history. While the expertise of our keepers has ensured the Baboon troupe has received the highest quality care, the exhibit has been in urgent need of an upgrade for many years. Over the past year we have worked on the construction of the new Baboon exhibit, Baboon Lookout. The open, naturalistic display is approximately 2,000 square metres in area, five times larger than the current holdings and is located alongside the Giraffe, Zebra and Bongo exhibits. The larger area allows for the introduction of more animals, increasing breeding opportunities, and this will support a regional strategy for the care of the species. Introduction of the Environment Resources and Efficiency Plan (EREP) With assistance from the Environmental Protection Authority we have developed an Environment Resources and Efficiency Plan to assist us to achieve a variety of resource saving initiatives including the installation of water saving taps and photovoltaic cells to power equipment in our retail store and the installation of low energy water sanitation systems in our Pygmy Hippopotamus and Syrian Bear exhibits. Each initiative has been designed with a three year or less pay-back period in mind. Zoo Twilights Our 2011 Twilights season produced yet another successful program with 18 concerts held over the summer months. Acts included the ever popular Abba tribute band, Babba, Ross Wilson, James Reyne and Leo Sayer. Liberty Catering Liberty settled in to their first year of managing our onsite catering at Melbourne Zoo and has spent the year embedding their sustainable and ethical purchasing values across the entire range of products and services offered onsite. This commitment has earned Liberty certification from the Green Table Australia program. A new bakery, upgraded functions facilities and a fully renovated kitchen and bistro have been completed. Liberty has implemented an innovative silver water phosphate-free cleaning system and focused on sourcing locally produced products that are supplemented with herbs and vegetables from our own compost garden. Liberty has championed the introduction of fair trade produce, sustainable seafood, and the use of products that are free from unsustainably produced palm oil. Successful Breeding Programs One of the most significant events at Melbourne Zoo was the birth of male elephant calf, Ongard, on Friday, 10 September 2011 at the unusual time of 10:30am (elephants usually give birth at night or very early in the morning). After a long labour, Ongard was born in one of the elephant paddocks and weighed in at a huge 142 kilograms. According to the International Union for the Conservation of Nature (IUCN) 41 per cent of all amphibian species are threatened with extinction. This is one of the reasons why we have developed our Endangered Amphibian Breeding and Display room. The facility now houses substantial numbers of the critically endangered Southern Corroborree frog. In the past year 50 eggs have been layed and this marks our most successful breeding season at Melbourne Zoo. Wildlife Recovery Programs Having brought the Lord Howe Island Stick Insect back from the brink of extinction in 2003, we have continued to successfully breed large numbers of the species with a view to releasing them into the wild in the not-too-distant future. We now have more than 400 individuals as part of our breeding program at Melbourne Zoo and have set up a display facility on Lord Howe Island to raise awareness of, and engage the community in, the fight to save this enigmatic species. Priorities for the Coming Year Growing Wild – Ground Zone August 2011 will see commencement of construction of the Growing Wild Precinct – Ground Zone. Growing Wild will nurture young children’s love of nature. It will captivate the hearts and minds of children aged three to eight years through up-close wildlife experiences, play, performances and sheer fun. This is an important project for us as it aims to engage children in conservation from a very young age – something we believe will build a lifelong love of and respect for the world’s wildlife. Leopard Lodge Function Centre Construction of our new function centre, Leopard Lodge at Melbourne Zoo, has commenced and is due for completion in spring 2011. The purpose-built function centre will cater for 220 seated guests for weddings and sit-down functions, as well as providing a professional conference style venue for over 400 guests. The venue will be built adjacent to and overlooking a proposed Snow Leopard display near the railway entrance to Melbourne Zoo. Fire Reticulation System Installation of a new, efficient, underground fire reticulation system is planned for the 2011-12 financial year. 150th Anniversary Celebrations We are very excited by our 150th birthday next year. As one of the City’s oldest and most treasured cultural institutions we certainly have a lot of history and achievements to celebrate. A series of events and activities is planned to celebrate this momentous occasion and showcase our past, present and future. Events include Memory Lane, an historic photo and oral history display, the release of selected ‘ZOO’ number plates and commemorative wildlife conservation coins and a program of celebratory functions. An official Melbourne Zoo 150 years of Saving Wildlife book will also be produced. What Our Visitors Think Topic Result Description Melbourne Zoo shows a high standard of care for the animals 94% % response for good & very good The animals at Melbourne Zoo look like they are in 95% a natural setting % response for good & very good It is important to me that Melbourne Zoo is involved in conservation programs 92% % who agree I am motivated to do more about wildlife conservation 64% % who agree I have learnt something I can do to help wildlife conservation 64% % who agree Visitor survey conducted at Melbourne Zoo on 22-23 January 2011 ZOOS VICTORIA ANNUAL REPORT 2010-11 13 Healesville Sanctuary At Healesville Sanctuary we provide visitors with a rich understanding of the Australian bushland, its wildlife, local conservation efforts and Indigenous Victorian culture. Our Sanctuary plays an important role in looking after sick and injured wildlife and, through our threatened species breeding programs we are at the forefront of protecting some of Australia’s most endangered wildlife. Key achievements Visitors Total Visitors 2010-11 282,586 Average time spent per visit (hours) 3.5 Animal Collection Animal Type Fish Amphibians Reptiles Birds Mammals Total Number of Number of species specimens 4 24 6 193 45 164 74 548 30 322 159 1251 Not including invertebrate collection. Number of injured/rescued animals brought to Healesville Sanctuary for specialist care and rehabilitation. 1257 Spirits of the Sky Long a highlight of the Healesville Sanctuary experience, the Birds of Prey show has thrilled our visitors for 20 years. This year we decided to make the show even better by showcasing more of our charismatic native Australian birds. In December, we launched the new Spirits of the Sky in the Flight Arena. Combining parrots and birds of prey in one spectacular experience, the show carries a distinctive narrative, indigenous dreaming stories and a strong link to Healesville Sanctuary’s major community conservation action campaign, Wipe for Wildlife. Magic Moments In response to visitor research which articulated a market desire for family friendly, low-cost, up-close animal and keeper experiences we developed Magic Moments, a product offering a 10 minute encounter and photo opportunity with selected Sanctuary animals. In its first six months, Magic Moments has proved a winner with our visitors helping to provide them with a personal connection to our animals and at the same time delivering strong financial results. Wipe for Wildlife Over the past year, we have embedded the Sanctuary’s first community conservation campaign Wipe for Wildlife into the overall visitor experience at the Sanctuary. Using keeper talks, the Spirits of the Sky arena show and by creating the cheeky super hero, Crapman, the campaign has encouraged visitors to switch to using recycled toilet paper. Campaign evaluation has shown that the Wipe for Wildlife message has reached more than 90 per cent of our visitors to the Sanctuary and helped to turn potential tree flushers into Wipe for Wildlife crusaders. The campaign was recognised by our zoo industry peers when it was awarded the Australasian Zoos and Aquaria (ZAA) inaugural award for outstanding achievement in innovation. 14 ZOOS VICTORIA ANNUAL REPORT 2010-11 Nature Play In 2011 our Healesville Sanctuary visitors found themselves jumping for joy with a new giant Jumping Joeys pillow. The pillow gives children (and parents brave enough to try) an insight into what it is like to be a jumping kangaroo. The pillow is part of our work to create more nature play experiences at the Sanctuary. Nature play seeks to build a love of nature with our visitors through the use of fun and exciting play activities. The Jumping Joeys giant pillow provides a fun precinct at the Sanctuary where kids can play while their parents relax in the grounds of Sanctuary Harvest. Food Experiences Food, glorious food has been a hallmark of the visitor experience since the introduction of the Sanctuary Harvest Café in 2009, run by the team from the renowned Healesville Hotel. The 2011 visitor catering survey demonstrated significant improvement in the quality of our food offer and customer service at the food outlets. Continuing to improve and grow our reputation as a food and wildlife destination, Healesville Sanctuary played host to the Melbourne Food and Wine Festival World’s Longest Lunch. For the fourth consecutive year our Wine and Wildlife Queens Birthday Weekend proved to be a winning combination, offering the very best of wildlife and food experiences and forging relationships with regional partners including the Healesville Hotel, De Bortoli Yarra Valley Wines and Napoleone & Co Cider. Wildlife and Conservation The Sanctuary is home to five of our threatened species programs and this year the programs have generated strong results with the breeding of critically endangered Helmeted Honeyeaters, Orange-bellied Parrots, Tasmanian Devils, Mountain Pygmy-possums, Spotted tree Frogs, and Northern and Southern Corroboree Frogs. Over the course of the year our staff at the Australian Wildlife Health Centre have treated more than 1500 sick, injured and orphaned wild animals. Nearly fifty threatened species have been treated including the Grey headed Flying Fox, Powerful Owl and Brush tailed phascogale. A communications plan was developed to raise awareness of the plight of Grey headed Flying Foxes being caught in fruit netting, which resulted in extensive media coverage. Priorities for the Coming Year Fighting Extinction At Zoos Victoria we have made a public commitment to ensure that no native terrestrial vertebrate species in Victoria will go extinct within the next five years. We call this our Fighting Extinction Commitment. Over the course of the year we will be embedding this commitment into our visitor experience offerings across the Sanctuary. At every opportunity we will showcase our work with threatened species and find new and exciting ways to engage our visitors in our Fighting Extinction quest. Predator-proofing While the Sanctuary is home to unique and charismatic wildlife, we also attract some unwanted guests in the form of feral animals such as cats, dogs, rabbits, foxes and deer. A new predator proof fence will be constructed around the Sanctuary and our neighboring Coranderrk Bushland Reserve to help keep these pests at bay. This fencing is the first significant step in our Biodiversity Protection Strategy for the Sanctuary and will lay the foundation for the creation of Victorian Indigenous cultural experiences and community participation initiatives particularly within the Coranderrk Bushland Reserve. Enhancing the Visitor Experience We are currently developing a quarterly schedule of new and exciting visitor experiences that will engage our visitors in taking actions to help save threatened species. This will include an upgrade to one of our most popular presentation experiences with our native reptiles. To accommodate more visitors, we will construct a larger stage and presentation space and upgrade the show to give our visitors an up-close experience with unique species including some of Australia’s most deadly snakes. What Our Visitors Think Topic Result Description Healesville Sanctuary shows a high standard of care for 98% the animals % response for good & very good The animals at Healesville Sanctuary look like they are 94% in a natural setting % response for good & very good It is important to me that Healesville Sanctuary is involved in conservation programs 91% % who agree I am motivated to do more about wildlife conservation 75% % who agree I have learnt something I can do to help wildlife conservation 77% % who agree Visitor survey conducted at Healesville Sanctuary on 22-23 January 2011 ZOOS VICTORIA ANNUAL REPORT 2010-11 15 Werribee Open Range Zoo Werribee Open Range Zoo is a taste of the African savannah right on Melbourne’s doorstep. The Zoo provides our visitors with an open-range experience that features grassland animals of Africa, North America, Asia and Australia. Our visitors enjoy close-up encounters via a safari bus and walking trails and our paid experiences include open vehicle adventure tours that can enable visitors to feed a giraffe, touch a rhino or experience life as a keeper. Key Achievements Visitors Total Visitors 2010-11 300,565 Average time spent per visit (hours) 3.8 Animal Collection Animal Type Fish Amphibians Reptiles Birds Mammals Total Number of Number of species specimens 4 26 2 14 18 46 9 50 31 246 64 382 Not including invertebrate collection. Vet Hospital Our new veterinary hospital was completed in June 2011 and this state-of-the-art facility ensures that we can provide even better care for the animals in our collection. The hospital is a key part of our Master Plan for the Zoo and its completion means that we can accommodate more animals into our collection. The hospital has been a vital part of our plan to move the Melbourne Zoo bachelor gorilla troupe to the property in spring 2011. Feral-proof Fence Like Healesville Sanctuary we also experience unwanted guests in the form of feral animals particularly foxes and rabbits. Thanks to a grant of nearly $500,000 from the Department of Sustainability and Environment we are currently constructing a feral-proof fence that will enclose and protect approximately 190 hectares of the Zoo. This is a goal that we have long wanted to achieve as it means we are able to release native animals such as the Eastern Barred Bandicoot into large protected breeding areas. Cheetah Exhibit Upgrade Number of injured/rescued animals brought to Werribee Open Range Zoo for specialist care and rehabilitation. 0 This year saw the renovation and expansion of our popular Cheetah exhibit. This major upgrade has improved visibility for our visitors and created more space for our Cheetahs and is another significant step forward in the implementation of our Master Plan to grow the Zoo. Wild Nights In winter 2010 we launched our inaugural night zoo event, Wild Nights during the 2010 winter school holidays. Visitors were able to spotlight hippos, lions, monkeys, cheetah and plenty of local wildlife along the African walking trail. The African Serval Cat was the star attraction during an exciting new animal encounter held in the Savannah Function Centre. Other entertainment included a colourful fire dancer, African drumming and campfires at various locations with marshmallows aplenty. 3,221 people participated in Wild Nights and the event will run again in the coming winter school holidays. 16 ZOOS VICTORIA ANNUAL REPORT 2010-11 Priorities for the Coming Year Opening of Gorillas Calling Building an exhibit that has conservation outcomes is a challenge that many zoos grapple with. Over the past year we have created an exhibit at Werribee Open Range Zoo that will do just that. Gorillas Calling will house the bachelor troupe of gorillas from Melbourne Zoo and will open in spring 2011. Set amidst a mountainous landscape the exhibit will provide space and enrichment opportunities for our three gorilla boys, while engaging our visitors in the fight to save this primate species in the wild. The exhibit uses our mobile phone recycling campaign, They’re Calling on You to give our visitors a tangible action (recycle your mobile phone), that will assist our efforts to fight the extinction of this species in their home range of the Democratic Republic of Congo ( DRC ). Master Planning As a fast growing zoo, we need to ensure we have a proper plan in place to accommodate more visitors and engage them in conservation in a unique and fun way. This is why we developed a Master Plan for Werribee Open Range Zoo in 2009. Over the coming year we will continue to implement the Plan’s initiatives which includes the expansion of our Safari Bus Fleet and upgrades to the course and conditions of our Safari Bus route. These upgrades will mean more of our visitors can be accommodated on our special tours of the Zoo’s sweeping open range savannah. As part of our implementation of the Master Plan we will also focus on securing funding for key projects such as a new arrivals precinct and further upgrade works to our Safari Tour routes and facilities. What Our Visitors Think Topic Result Description Werribee Open Range Zoo shows a high standard 95% of care for the animals % response for good & very good The animals at Werribee Open Range Zoo look like they 95% are in a natural setting % response for good & very good It is important to me that Werribee Open Range Zoo is involved in conservation programs 94% % who agree I am motivated to do more about wildlife conservation 67% % who agree I have learnt something I can do to help wildlife conservation 67% % who agree Visitor survey conducted at Werribee Open Range Zoo on 22-23 January 2011 ZOOS VICTORIA ANNUAL REPORT 2010-11 17 Wildlife Conservation and Science At the heart of Zoos Victoria is our commitment to saving species from extinction and this is why we are ramping up our work with threatened species, particularly in the realm of native species. Our fight to save animals from extinction takes many forms and crosses many geographic boundaries. This is why we have a commitment to work with species in Australia and in our international priority regions of Papua New Guinea, South East Asia and Sub Saharan Africa. Our work to save species from extinction principally involves captive breeding and reintroduction programs in Australia, and biodiversity conservation programs in our international projects. Robust research is the cornerstone to helping save species from extinction and so we are committed to participating, and in many cases leading, research to fight the growing threat of extinction. Building Ties with the DRC Last year Zoos Victoria created a new partnership with the Jane Goodall Institute in the DRC to help establish and protect community reserves in key wildlife corridors of the country. To strengthen this partnership we brought Dario Merlo, head of the DRC’s Jane Goodall Institute operations to Melbourne. Dario spent a week talking to our staff and engaging them in the issues affecting the project and more broadly the DRC. His visit has helped to focus our work in the DRC and this will involve Zoos Victoria support for a program of environmental education in areas surrounding the project’s community reserves. Conservation Science Plan Key Achievements Consolidating International Projects Our international conservation programs take our fight to save species from extinction to a global scale. Working with communities to help them save their wildlife is of critical importance to the success of our projects. Throughout this year we have supported critical initiatives to save species and protect biodiversity. This has included the funding of a radio tower in Kenya to greatly increase communication and enforcement capacity of the Melako Conservancy scouts, production of four videos for our in-field partner Hutan to highlight their wildlife conservation and community engagement programs in Sabah; and the development of new reintroduction guidelines for Philippine Crocodiles by the Mabuwaya Foundation and all other stakeholders in the Philippines. Following a major review of Fauna and Flora International’s Sumatran Elephant Conservation Program, we have put on hold our support for this project pending the development of a new strategy for the program. This enabled us to redirect resources to the six current Zoos Victoria international partnerships. 18 ZOOS VICTORIA ANNUAL REPORT 2010-11 To consolidate and focus our conservation work we have spent the past year developing Zoos Victoria’s Conservation Science Plan, a five year ambitious strategy to fight the growing threat of extinction of many species that are represented in our animal collections. The Plan has been endorsed by our Board and is being used to guide and refine our conservation work over the coming years. Fighting Extinction of Victorian Species While fighting extinction on a global scale is important, we also recognise that the rate of extinction is alarmingly high in our backyard. This is why we have developed our Fighting Extinction Commitment to ensure that no native Victorian terrestrial vertebrate species will go extinct. It is an ambitious goal, however we have already started work with some of the species at risk of extinction. The past year has been spent determining the priority species with which we will work and this has resulted in a list of 20 key species that we believe are at greatest risk of extinction and therefore in greatest need of our support. Animal Collection Review As a zoo-based conservation organisation it is essential that the animals in our collections have conservation relevance. Over the year we have assessed each species within our collections and determined how they rate in terms of this conservation relevance. Ultimately this will assist us to determine which species we will hold at our properties in the long term. In the short to medium term we are committed to giving all the animals the best possible care while we align our collections with our conservation priorities. Species Management Forum To improve our management of small populations, a skill necessary for captive breeding and management programs, we hosted a one-day workshop at Melbourne Zoo with specialists from the University of Melbourne and the IUCN’s Conservation Breeding Specialist Group to help hone our skills in this complex yet vital area. Animal Welfare Animal welfare is an area of great importance to us as it is vital that our animals have a high quality of life. Following on from the development of our Animal Welfare Code in early 2010, we have refined our policies and procedures to ensure we provide the very best care to our animals. This is why we have developed the Animal Transaction Policy and its implementation will ensure we continue to focus attention on the welfare of our animals during transport and transfer operations. Ramping up Research To improve the performance of Zoos Victoria’s threatened species recovery programs, we have commenced new research projects to assist our native species breeding programs. The research projects include threatened species such as the Mountain Pygmy-possum, Helmeted Honeyeater, Orange-bellied Parrot, Tasmanian Devil, Eastern-Barred Bandicoot and Lord Howe Island Stick Insect. This research will assist us to refine and measure the impacts of our breeding programs. Our research commitments have also been bolstered by the signing of a Memorandum of Understanding with the University of Melbourne to further assist and encourage the development of collaborative conservation and research activities, a vital component in our fight to save animals from extinction. Priorities for the Coming Year Fighting Extinction Our Fighting Extinction Commitment will form a critical component of our wildlife conservation work over the coming year. 2011-12 will be year one of our plan to work with 20 priority native Victorian species as we fight to save them from extinction. In the coming year we will work with five of the 20 species; the Lead-beater’s Possum, Baw Baw Frog, Grassland Earless Dragon, Guthega Skink and Alpine She-oak Skink. We will also expand the insurance population of Eastern Barred Bandicoots at Werribee Open Range Zoo. Strengthening International Programs While 2010-11 was the year where we consolidated our international programs, 2011-12 will be the year where we put in place more robust agreements with each of our six international partners. These agreements will strengthen reporting requirements and set clear and accountable expectations between ourselves and our international partners. Ultimately this will help us grow our partnerships so we can make a greater and more meaningful contribution to saving species from extinction in our priority regions of Papua New Guinea, South East Asia and Sub Saharan Africa. Strengthening Life Sciences Within our animal collections we will strive to achieve our ambitious target of 0 avoidable animal deaths, further align our animal collection with our conservation commitment (particularly with regard to our Fighting Extinction Commitment) and work on a new approach to strengthening the keeping of animal records and provision of reporting across the animal collections of our three properties. ZOOS VICTORIA ANNUAL REPORT 2010-11 19 Visitor AND Community Development Fighting extinction not only requires us to work with wildlife, it means we must also work with people to stop the processes that threaten the world’s wildlife. Creating opportunities for visitors to embark on amazing adventures and exceptional wildlife encounters will help build their understanding of species and their habitats and we believe this will motivate them to take conservation action. Using visitor touch points including our retail outlets, visitor experience programs and catering outlets at each site, we aim to provide our visitors with meaningful connections with wildlife that make them want to save species from extinction. While this is a powerful approach to reach 1.7 million visitors, we are also mindful that there are millions more people in our broader community, and seeking their support in fighting extinction is vital. This is why we focus our efforts both onsite (through our onsite learning and commercial activities) and offsite (through communications, marketing and community conservation activities) to engage more people in saving wildlife. Key Achievements Community Conservation They’re Calling on You is our mobile phone recycling campaign that aims to raise awareness of the plight of gorillas while also raising money for primate conservation projects in the wild. Since October 2008, we have collected 36,000 phones and raised $65,000 for gorilla conservation. A portion of the funds has been donated to the Jane Goodall Institute to support the efforts of wildlife rangers protecting gorillas in the region and to facilitate community awareness education activities in the DRC. The Herald Sun demonstrated their support for our campaign, distributing 539,000 satchels across Victoria on 11 June 2011 to coincide with Dr Jane Goodall’s visit to Melbourne Zoo. After a successful trial period we have focused our 2010-11 efforts on securing vital funding so we can expand our Seal the Loop campaign. This campaign aims to reduce marine wildlife entanglements by placing bins made from recycled plastic waste (collected from Melbourne Zoo) in Victorian fishing locations. With funding from the Victorian Government we now plan to install more recycled plastic bins on Victorian ports, piers and vessels over the next two years. Over the five-month trial period, more than 1.5km of fishing line and an average of 68% of fishing waste collected in these bins and this has considerably reduced the risk of marine wildlife entanglements. Our Wipe for Wildlife campaign began to wind down in 2011 after a fun and engaging year that involved the creation of our first ever ‘super hero’, Crapman. The campaign encouraged our visitors to make the switch to using 100% recycled (post consumer waste) toilet paper. Follow-up research conducted in conjunction with Monash University Tourism Research Institute indicated that 33% of non-compliers (those who didn’t use recycled toilet paper before visiting Healesville Sanctuary) reported making the switch. 20 ZOOS VICTORIA ANNUAL REPORT 2010-11 Our Beads for Wildlife campaign has received amazing support from our staff and the Victorian community. The campaign provides a conduit for the trade of a beautiful selection of beads in our retail stores, providing sustainable livelihoods to women in Northern Kenya and reducing their reliance on livestock. Less livestock means a greater chance of survival for species such as the critically endangered Grevy’s Zebra. Across all three properties we have sold 37,000 pieces of beadwork and this has generated $160,000 worth of income for the women of Northern Kenya’s Melako Community Conservancy. Zoos Victoria’s Don’t Palm us Off campaign has achieved much more than the campaign was initially designed to achieve. Over 160,000 Australians demonstrated support for the mandatory labelling of palm oil, gaining national and international industry and media attention. The campaign has encouraged four of the six major food manufacturers to make time-bound commitments to shift their entire supply-chain to Certified Sustainable Palm Oil. Professor Jill Klein and Dr Pete Manasantivongs of the Melbourne Business School have supported the campaign by conducting research of our visitors at Melbourne Zoo. This research concluded that clear labelling is the most critical factor in consumers making an ethical choice when buying products which contain palm oil. The Truth in Labelling Palm Oil Bill has passed the Senate unopposed and is soon to be heard in the House of Representatives. Regardless of the result of this Bill, Don’t Palm us Off has made a tremendous contribution to raising awareness of the palm oil crisis in South-east Asia and linking it our actions as consumers in Australia. Zoo Memberships Earlier this year we reached an increase of more than 20,000 Zoo Members rising from 72,000 to 97,000 in the past 12 months. A five year plan has been developed to continue to grow our membership base and this will be implemented in 2011-12. In September 2011 we will celebrate our 100,000th Zoo Member with a special Network Ten, Herald Sun promotion. Melbourne Zoo Jane Goodall Youth Summit During Jane Goodall’s visit to Melbourne Zoo in June 2011, Dr Goodall invited a number of Victorian school students to participate in a Youth Summit to discuss the state of the world’s wildlife and wild places. Students were given the chance to present their ideas and projects and were given the rare opportunity to hear the world famous primatologist discuss how to solve the conservation and biodiversity issues of the present and future. Community Engagement Online Social media has been a key focus of our communications work over the past year with our Zoos Victoria Facebook page reaching more than 20,000 fans and our Twitter profiles attracted nearly 7,000 followers. Our website has also continued to grow with 1,105,694 unique visitors coming to our site (up from 1,063,985 last financial year). Priorities for the Coming Year Retail Upgrade Our retail outlets at all three properties should be akin to a ‘shopfront’ for conservation. Over the coming year we will upgrade our retail facilities to reflect our conservation commitment and this will commence with the Melbourne Zoo main retail store early in the new financial year. Fighting Extinction In order for us to achieve our vision of being the world’s leading zoo-based conservation organisation, it is vital that we are recognised by the broader community as a conservation leader. Over the coming year we will communicate our Fighting Extinction Commitment with a view to positioning ourselves as world-leading conservationists, and most importantly to engage our community in the fight to save species from extinction. This effort will first focus on our priority native Victorian species and we will seek to raise awareness of and generate love for some of these unique (but very enigmatic) species. Wash for Wildlife We will launch our next community conservation campaign, Wash for Wildlife, in September 2011. The campaign will encourage consumers to make the switch to using phosphate-free detergents to protect our waterways and save our marine wildlife. We look forward to the support of the Victorian community to make this another successful community conservation campaign. Education We will also enter into a new three year Memorandum of Understanding with the Victorian Department of Education and Early Childhood Development from January 2012. We believe this agreement will help us continue to deliver leading learning outcomes for the nearly 160,000 students visiting our zoos each year. ZOOS VICTORIA ANNUAL REPORT 2010-11 21 Community Inclusiveness Zoos Victoria has been a much loved part of the Victorian community for nearly 150 years. We value and respect the communities with which we work and understand that as a major conservation organisation we not only have a responsibility to work with endangered animals, we also have a responsibility to work with our community to ensure our zoos are both accessible and welcoming to all Victorians. Cultural Diversity Mission Australia Family Day For the past three years Melbourne Zoo has partnered with Mission Australia to present the annual Mission Australia Family Day. On 23 December 2011 Melbourne Zoo played host to 2,090 Victorians from low income and disadvantaged backgrounds. Metlink and V/Line provided free public transport and more than 100 volunteers from RACV, Metlink, V/Line, Zoos Victoria and Mission Australia helped to coordinate a day full of fun, laughter and happiness. Over the course of the three year partnership the Mission Australia Family Day has provided free transport and entry to Melbourne Zoo for more than 6,000 Victorians from low income and disadvantaged backgrounds. Journalist Exchange In November Melbourne Zoo hosted a delegation of journalists from the Australia Pacific Journalism Centre as part of its Asia Pacific Dialogue 2010 event. The tour brought together journalists from across Australia and the South East Asia region to share contacts, knowledge and research on critical conservation and social issues impacting the region. Learning Experiences All three properties ran programs for nearly 1,800 ESL students from across Victoria to develop and enhance their understanding and awareness of Australia’s unique fauna while learning the English language. Indigenous Affairs On 29 May 2011 Zoos Victoria launched its inaugural Reconciliation Action Plan ( RAP) to acknowledge, respect and celebrate the Indigenous culture and heritage of Zoos Victoria’s properties. The launch was attended by traditional owners, elders and included a special, intimate performance by legendary Australian musician, Archie Roach. Multicultural Week Werribee Zoo was the host venue for a large City West Water event for Victorian Multicultural Week in March 2011. The day saw representatives from Victoria Police, Emergency Services and other key government agencies. The day saw over 300 newly arrived migrants participate in activities designed to foster better relations between these emerging and diverse ethnic communities and key government authorities. Jobs Alliance for Refugees and Migrants On 7 December 2010, Healesville Sanctuary hosted 25 women and 12 children from refugee and migrant communities for a fun-filled day to help connect them with Australian wildlife. This day was part of the Service Stars Community Jobs Alliance program that helps train and place recently settled migrants and refugees into decent jobs. The day provided an opportunity for women and children to meet new friends and form contacts in a relaxed and welcoming setting. 22 ZOOS VICTORIA ANNUAL REPORT 2010-11 Young People A Learning Icon During 2010-11, Zoos Victoria hosted 161,699 students for a range of teaching and learning opportunities ranging from early years students through to teacher development and training. Programs focused on a diverse range of topics including threats to species such as gorillas and orang-utans, digital learning, biology, philosophy and communications and community engagement. Access for All This program provides children from ‘disadvantaged’ and regionally isolated schools with the opportunity to visit either Melbourne Zoo, Werribee Open Range Zoo or Healesville Sanctuary and attend an interactive education session at no charge. Engaging young people of all backgrounds with wildlife through hands-on experiential learning allows students to connect with wildlife, develop deeper ecological understandings and take tangible action for wildlife. The IOOF Foundation has become a proud supporter of this grants program which has helped more than 1,000 students from 23 schools (18 of which are from rural areas) access learning opportunities at Melbourne Zoo, Healesville Sanctuary and Werribee Open Range Zoo within this financial year. Mentoring our Youth Zoos Victoria has continued a new partnership with the Victorian Youth Mentoring Alliance by providing 1500 complimentary passes to the Alliance. This provides mentors with an opportunity to bring their young matches to our zoos for an informal bonding experience. Toddler Play As part of a Zoos Victoria partnership, Werribee hosted Playgroup Victoria members for a discounted ‘Play Day’ at the zoo on 18 May 2011. Members enjoyed a 20 per cent discount on Zoo admission, as well as a range of toddler focused activities put on by both PGV and the Zoo. A Welcoming Place Accessibility Action Plan 2010-11 has marked the second year of implementation of Zoos Victoria’s Accessibility Action Plan. This plan requires Zoos Victoria to improve access to existing facilities and services and promote inclusiveness in all our operations. Over the past year, Zoos Victoria has developed a clear policy to ensure Assistance Animals are able to be accommodated at our properties, reviewed and updated our website to ensure information about accessibility is clear and consistent and has improved access to office buildings. The day was a great success, with PGV keen to lock in dates and further activities for an event in 2012. This partnership is a key strategic tool in Zoos Victoria’s efforts to better engage with young families. ZOOS VICTORIA ANNUAL REPORT 2010-11 23 Zoos Victoria Foundation Zoos Victoria is a registered charity and all donations over $2 are tax deductible. The Zoos Victoria Foundation has the responsibility of raising funds to ensure Melbourne Zoo, Healesville Sanctuary and Werribee Open Range Zoo are financially supported to meet operational demands and deliver meaningful conservation outcomes. To achieve our conservation vision it is vital that we secure the support of our stakeholders and partners. We rely heavily on philanthropic and in-kind support so that we can continue to achieve our vision to save wildlife and wild places, provide engaging experiences with animals and support our local and international conservation programs and projects. It is the role of our Foundation to secure this support. To coincide with our 150th year the Foundation has launched a major fund raising initiative, the Safe Haven Appeal, which aims to secure $85 million in funding over five years for major project developments at all three of our properties. Our Foundation aims to secure $20 million of this target funding. Key Achievements Securing $3.5 Million In 2010-11 our Foundation raised $3.5 million to support major projects and conservation initiatives across the three properties. This was achieved through major gifts, direct marketing appeals, our Animal Adoptions program, bequests, fundraising events and general donations. Key to achieving this target was the securing of: + 50 major gifts totalling over $5.5 million (over a number of years) to contribute to the Zoos Victoria Safe Haven Capital Appeal + A major multi-year grant from the Ian Potter Foundation in support of the Growing Wild precinct at Melbourne Zoo + Significant funding for redevelopment of Coranderrk Bushland Reserve through the William Buckland Foundation (ANZ Trustees) and the Vizard Foundation. + Major funding from The Albert George and Nancy Caroline Youngman Trust (Equity Trustees) in support of the new Gorilla Exhibit at Werribee Open Range Zoo – this is the third year of major project support from this Trust 24 ZOOS VICTORIA ANNUAL REPORT 2010-11 More Animals Adopted Our Animal Adoptions program continues to grow with 1,700 supporters joining the program. Traditionally we have run this program on the basis of a yearly payment by supporters, however in 2009-10 we offered supporters the chance to pay their program membership monthly with a recurrent payment. Over the past year the number of supporters contributing through the Animal Adoptions program has increased from 100 to 500. Heeding the Call of the Gorillas End of Financial Year Appeal program contributions increased significantly (by over 100 per cent from last year). The campaign used the theme of our work with gorillas onsite, with conservation programs in the wild and with the community through They’re Calling on You to drive donations totalling more than $100,000 over a two month period. Dr Goodall Conservation Lecture With support from the Yulgibar Foundation and in partnership with the Jane Goodall Institute Australia, we held the second Zoos Victoria Conservation Lecture Series at Melbourne Zoo in June 2011. Dr Goodall’s keynote address was followed by a presentation from JGI DRC Director (and Zoos Victoria in-field partner) Dario Merlo and our Director of Wildlife Conservation and Science, Rachel Lowry. The event raised the profile and issue of primate conservation, and increased awareness of the work of Zoos Victoria in fighting extinction. Increased Donor Engagement Over the course of the year our Foundation has built a team of dedicated and passionate fundraising specialists who have enhanced the quality of our engagement with donors and supporters. A number of high profile events were held to raise awareness of our status as a not-for-profit conservation organisation and build a case for supporting the work of Zoos Victoria. These events included an afternoon tea reception hosted by the Governor of Victoria at Government House, a high profile fundraising dinner hosted by Jeanne Pratt at Raheen and several behind-the-scenes events to thank donors for their support of projects such as Gorillas Calling at Werribee and Growing Wild at Melbourne Zoo. Priorities for the Coming Year Implementing Fundraising Plan This year will see our Foundation implement a fundraising plan to increase the number and size of donations so that we can continue the vital conservation work of our organisation. Of particular focus will be Melbourne Zoo’s 150th birthday which we will use to create a strong and passionate case about the need to support Zoos Victoria. Building on the success of the 2011-12 financial year, our Foundation will seek to raise $3.2 million through new gifts and pledges. Enhancing Animal Adoptions Foundation Board The Zoos Victoria Foundation has an Advisory Board with Membership as follows: Chair Sid Myer Members Andrew Abercrombie (appointed November 2010) Natasha Bowness (appointed November 2010) Andrew Darbyshire Ian Hicks Andrew Vizard Alex Waislitz Nicholas Whitby This year we will focus on embedding the Animal Adoptions program across our three properties as part of the visitor experience. This program is vital in providing us with ongoing funding for the care and welfare of our animals, and for the continuation of our vital conservation work. We regard it as a critical tool in achieving conservation outcomes and so we will continue to reposition it is as a key action in our fight to save animals from extinction. Fighting Extinction As we continue to fight the extinction of animals, we will also actively seek to integrate the seeking of donations into our conservation actions. 2011-12 is the year that starts our Fighting Extinction Commitment and this work requires significant funding. Donating to Zoos Victoria will become a key action that we will promote to our visitors and the broader community so that they can become involved in saving animals from extinction. ZOOS VICTORIA ANNUAL REPORT 2010-11 25 Our Sustainable Operations Innovative sustainable operational decisions are at the core of our commitment to the environment. We know that in order to be a truly world leading zoo-based conservation organisation we must decrease our environmental footprint. Zoos Victoria is committed to finding the best practices, procedures and products to facilitate our goal of being carbon neutral by 2012. From encouraging staff to separate waste and providing compost bins, to energy-saving infrastructure incorporated into new buildings, building upgrades and exhibit designs, sustainability is of critical importance to our business. Key Achievements Reducing Waste Over the past year we have made great improvements in the management of our waste at all three of our zoos. A new agreement with Transpacific and Visy will improve recycling of cardboard, paper, plastics, glass, metal, animal waste, horticulture waste, batteries, chemicals and e-waste. We have also introduced compost bins and worm farms to all staff facilities to increase the amount of food waste we recycle onsite. This is not only great for our gardens, it is also means we are decreasing the amount of methanegenerating waste to landfill. 26 ZOOS VICTORIA ANNUAL REPORT 2010-11 Sustainability Showcase Our Environmental Management System ( EMS ) was launched by the Victorian Commissioner for Environmental Sustainability on 14 July 2010. Together with our Skill Up Green training program, the EMS was highlighted in a case study in the Commissioner for Environmental Sustainability’s 2011 Strategic Audit report. Improving Resource Efficiency A number of resource efficiency programs were implemented during the year, reducing our CO2 emissions by 1,100 tonnes per year. One example involved installing energy efficient lighting and Solar PV at the Melbourne Zoo retail shop, which demonstrates innovative efficiency and renewable energy solutions. An LCD panel communicates the solar system’s output and serves as a talking point to engage guests in conversation about our environmental commitments. Skill Up Green In order to be a world-leading zoo-based conservation organisation, it is imperative that our staff have the skills to make measureable positive differences to the environment. We developed the Skill Up Green program to ensure our staff could acquire and enhance their skills, particularly in the realm of sustainability. Staff skills were measured against a competency framework and learning and development programs implemented to appropriately increase skills. The Skill Up Green training program was highlighted in the Commissioner for Environmental Sustainability, 2011 Strategic Audit report. Our Sustainable Office Environmental sustainability was a key consideration in the design and construction of Zoos Victoria’s executive offices at our Melbourne site. The building incorporates high thermal insulation, double glazed windows, rainwater harvested for lavatories, CFL downlights, hydronic heating with ceiling fan cooling, sustainable and recycled materials, passive design and high portability, and has an extremely low environmental footprint. Priorities for the Coming Year Carbon Neutral 2012 In order to achieve carbon neutral status by 2012, Zoos Victoria will select and implement a renewable energy solution across all three properties to significantly reduce carbon impact. Credible bio-sequestration offsets will be selected to negate residual carbon impacts. Environmental Management System Certification In 2011-12 we will make an application for the Environmental Management System to be certified under the internationally accepted ISO 14001. This will mean that the way we manage and minimise our environmental impacts will be independently assessed and verified to ensure best practice. Greenhouse Gas Emissions from Source 2010-11 -1,245 Green power 739 Gas 9 LPG 1,585 Waste to Landfill 7,796 Electricity 343 Vehicle Emissions Net Emissions = 10,472 tonnes CO2e Green Procurement Strategy The implementation of green procurement is supported by staff, and as greener product solutions are sourced, green procurement will become business as usual. The year ahead will see the green procurement strategy bedded down to significantly improve measurable benefits. Our Environmental Performance Our carbon footprint Above are our carbon emissions from Scope 1, 2 and selected 3 sources. We have further increased our carbon reduction measures through the purchase of 14% accredited Green Power, an increase of 4% from last year. ZOOS VICTORIA ANNUAL REPORT 2010-11 27 Our Sustainable Operations Our resource and carbon emission tracking With Wild Sea opening in 2009-10, we expected to see a 10 per cent increase on our 2009 baseline carbon equivalent, however with energy saving initiatives in place we have only experienced a three per cent increase. This three per cent increase is also attributed in part to the diversion of organics waste to landfill at Melbourne Zoo. As a result we will be developing an on-site compost facility at the Zoo during 2011-12. Resource Our potable water consumption across the three properties has decreased by nearly 12 per cent as a result of a leak detection program at Melbourne Zoo. Reduced water usage has decreased significantly over the past year and this was due to the increased rainfall experienced at all properties. 2010-11 2009-10 2008-09 2007-08 2006-07 20,486,867 20,226,916 17,435,198 17,177,496 17,207,650 3,271,188 2,247,435 1,400,071 904,079 905,666 13,362,437 13,591,946 12,036,747 12,484,431 12,497,993 136,937 186,135 452,401 412,696 634,055 37,257,430 36,252,431 31,324,417 30,978,702 31,245,364 1,398 776 519 291 500 13% 56% 63% 78% 72% 165,285 187,291 164,778 161,080 198,180 Recycled water 5 (KL) 48,799 193,800 175,187 139,092 117,000 Greenhouse Gas Emissions 6 (Tonnes CO2e) 10,472 9,384 8,291 7,602 Electricity (MJ) Green Electricity (MJ) Natural Gas (MJ) LPG (MJ) Total Stationary energy 1 (MJ) 2 Waste to Landfill (Tonnes) 3 Waste Recycling Rate (%) Potable Water 4 (KL) Notes: 1Despite the increased expansion of exhibits such as Wild Sea at Melbourne Zoo, the total electricity consumption has only increased slightly (3%) from 2009-10 due to effective energy efficiency programs across our three zoos. Our LPG consumption decreased as we switched to Natural Gas at Healesville Sanctuary and with improved efficiency at Werribee Open Range Zoo. Overall a very good energy performance. 2Waste to landfill figures have increased significantly due to the lack of and shut down of green waste recycling facilities around the Melbourne region. As a result Melbourne Zoo’s organic waste was send to landfill. To eliminate future organics waste recycling issues, Melbourne Zoo will be installing an on-site in-vessel composting facility for recycling all organics waste generated. This technology will also significantly reduce greenhouse gas emissions from organic waste disposal. 3Our recycling rate has decreased due to the decreased volume of horticulture waste available for recycling and Melbourne Zoo’s organics waste being sent to landfill. 4Our potable and recycled water decreased from last year due to our ability to harvest rainwater together with improved water efficiency practices. At Melbourne Zoo, our leak detection program has uncovered and will continue to uncover and rectify water leaks from our aging water reticulation system. Overall our water efficiency programs are showing very good water saving results. 5 Our total use of recycled water has decreased due to increased rainfall during 2010-11. 6Our total greenhouse gas emissions has increased by 12% due to the additional organic waste required to be land filled (see note: 2) and the slight increase in electricity use. 28 ZOOS VICTORIA ANNUAL REPORT 2010-11 8 ,0 24 Our People Zoos Victoria supports the planning and delivery of quality professional development for all staff as we move towards becoming a world leading zoo-based conservation organisation. Our conservation efforts are powered by our people and so it is critical that we provide the skills and training necessary in order for us to achieve our ambitious goal to save animals from extinction. With the completion of year two of our journey to become the world’s leading zoo-based conservation organisation, we have achieved a number of critical foundation steps to build a highly skilled workforce that will rise to the conservation challenges that face our planet. Key Achievements While the development of our people’s skills and capabilities are critical, it is their safety that is of greatest importance and we will continue to strive for our goal of 0 lost time injuries. Skills Audit Project – Life Sciences This project commenced with the establishment of a competency framework for all positions within our Life Sciences and Wildlife Conservation and Science disciplines. All employees working in these positions have been assessed against key competencies and the results of these assessments will inform the development of eLearning modules to address skills gaps. Rolling out the eLearning modules will be a priority for the 2011-12 year. Entrenching the Vision and Values Part of our journey to becoming the world’s leading zoo-based conservation organisation has involved the review of all areas of our operations. Over the past year the Zoos Victoria Leadership Group, a team of 16 high-potential staff, has reviewed our values in light of our new direction, and created a new set of values that align with our strategy and our conservation commitments. The result is five values based commitments which have been endorsed by our Senior Executive and our Board. These values are: Workplace Climate Measuring the satisfaction and engagement of our people is critical to the success of achieving our vision. This is why we have continued to implement yearly monitoring of these elements through our workplace climate survey. Over the past year each staff area within our organisation has worked on actions to improve workplace satisfaction as identified by the 2010-11 climate survey results. In the early part of 2011-12 we will receive the results of our latest climate survey and this will help us refine and refocus efforts to improve workplace culture. Industrial Relations Negotiations have commenced with the three unions representing our people with a view to replacing two existing enterprise agreements that have varying conditions and expiry dates. + Driven by conservation + Committed to animal wellbeing + Making conservation fun + Powered by our people + Achieving conservation through commercial growth ZOOS VICTORIA ANNUAL REPORT 2010-11 29 Our People Training and Development Over the past year we have continued to increase our investment in the training and development of our people. A number of training programs and initiatives have been implemented in 2010-11 including programs that address skills gaps in the areas of leadership, environmental sustainability, business skills acquisition and health and safety. Health and Safety In line with our commitment to achieve 0 lost time injuries, we have spent the past year developing and implementing an organisation-wide health and safety plan and new Health and Safety Code that facilitates behaviour change that will ultimately lead to a stronger culture of safety within our organisation. 30 ZOOS VICTORIA ANNUAL REPORT 2010-11 Priorities for the Coming Year Organisational Development Building on the last two years of skills and development training, in 2011-12 we will implement more training across the organisation to ensure a greater number of staff have access to skills development in the priority areas of leadership, environmental sustainability and the identification and application of core competencies, specifically in the life sciences and horticulture disciplines. Improving Systems and Processes We will continue to review our IT systems to ensure they are providing workplace efficiencies and making it easier for staff to access key information on organisational policies, procedures and processes. As part of our commitment to review all our operations in order to achieve our conservation vision, we will continue to review our human resources policies throughout the coming year. Our Workplace Profile As at 30 June 2011 Employees 602 Male 240 Female 362 Casual 194 Male 65 Female 129 Full-time 252 Male 140 Female 112 FTE Part-time and Full-time 352 FTE Casual 48 Indigenous Employees 4 Executive 9 Male 4 Female 5 Health and Safety Senior Managers 41 We will continue to develop and implement policies and procedures focused on health and fitness of the workforce to better prepare the organisation to achieve our aspiration of 0 lost time injuries by 2015. Male 22 Female 19 ZOOS VICTORIA ANNUAL REPORT 2009-10 31 IT Manager Finance Manager GM Assets Senior HR Advisor HR Advisor - OH&S HR Advisor Organisational Development HR Advisor Operations & Payroll HR Advisor Talent Acquisition Chief Financial Officer Director Human Resources Governance and Planning Manager Lawrence Tai Ted McNamara GM Community Conservation Sustainability Manager Support Officer Senior Scientist GM Learning Strategy Life Sciences Strategic Projects Manager GM Commercial Development Conservation Partnership Manager GM Communications Director Visitor and Community Development Katie Pahlow Director Wildlife Conservation and Science Rachel Lowry Learning Experiences Manager GM Visitor Experience General Curator GM Operations Senior Vet Director Melbourne Zoo Kevin Tanner GM Works Communications Manager Grants Communication Retail Business Manager Manager Community Engagement Manager Philanthropy Manger Relationships Manager Director Zoos Victoria Foundation Pamela Sutton-Legaud Chief Executive Officer Jenny Gray Retail Store Manager Strategic Development Manager Works Manager Communications Manager Learning Experiences Manager Visitor Experience Manager Senior Operations Manager Visitor Development and Learning Manager Curator of Life Sciences Habitat Manager Senior Vet Director Healesville Sanctuary Glen Holland Visitor Experience Operations Manager Curator of Animals Curator of Horticulture Director Werribee Open Range Zoo Sally Lewis ZOOS VICTORIA ORGANISATIONAL CHART CORPORATE PLAN Key Performance Indicators 2010-11 Action Area Measure Performance Indicator Conservation Recognition as leading conservation organisation % of Victorians who 2.5% 5% recognise ZV as active in conservation in Victoria Conservation 32 June 2009 Base June 2011 Target Biodiversity gain in the wild as a result Wild habitat protected 770,000 ha 1,100,00 ha of ZV initiatives Status at June 2011 1.2% 770,000 ha Conservation Budget delivering conservation outcomes Clear alignment of activities to wildlife and community conservation outcomes 13% 25% 24% Conservation ZV carbon footprint Carbon equivalent (CO2e) 9012 tonnes CO2e 10% reduction 3% increase Animals Alignment of the collection with conservation objectives Conservation value of the animal collection assessed by the species selection tool Not established First year of assessment 10.9/70 Animals High standards of animal care Avoidable animal deaths 5 0 as investigated through the animal care procedure 16 Visitors Total admission numbers Number 1,626,900 1,650,000 1,720,000 Visitors Quality of visitor experience Net promoter rating % 49% 52% 54.6% Visitors Community conservation – number of people influenced to take conservation action Number 140,000 250,000 328,600 People Staff engagement with ZV strategy % response agree or 85% strongly agree 90% 87% People Lost Time Injury frequency rate Number of lost time injuries rated against hours worked 18 10 21 Financial Average yield per visitor Sustainability Total revenue (excluding government grants and donations) divided by total visitation $22.84 $24.38 $28.83 Financial Asset maintenance Sustainability Total spent on maintaining assets, plant and equipment $5,300,000 $5,700,000 $5,379,000 ZOOS VICTORIA ANNUAL REPORT 2010-11 CORPORATE GOVERNANCE AND OTHER DISCLOSURE Manner of Establishment and Responsible Minister The Zoological Parks & Gardens Act 1995 The Zoological Parks and Gardens Board is the governing body of Victoria’s three great zoos: Melbourne Zoo, Healesville Sanctuary and Werribee Open Range Zoo. Set up in 1973 as a Statutory Authority, the the Board’s Board’s rolerole is toisprotect to protect andand promote promote the the zooszoos andand theirtheir rolesroles in conservation, in conservation, research and education. The Zoological Parks & Gardens Board (ZPGB) operates under the Zoological Parks and Gardens Act 1995 and has responsibility for the Royal Melbourne Zoological Gardens, Healesville Sanctuary and Werribee Open Range Zoo. Zoos Victoria is the trading name for the organisation managed by the Board. The Board was is appointed appointed byby thethe Victorian then Victorian Minister for Minister Environment for Environment and Climate and Climate Change,Change, the Hon.the Gavin Hon.Jennings. Gavin Jennings. Objectives and Functions of the Board as set out in the Act, are: + + To To carry carry out out any any other other functions functions conferred conferred on on itit by by this this or or any any other other Act. Act. + To conserve, protect, manage and improve the the zoological zoologicalparks parksand andmanaged managed land and the landzoological and the zoological collections + collections To promote and increase public enjoyment + To of the promote zoological and increase collections public and the enjoyment of the and zoological collections zoological parks managed land and the zoological parks and + To increase public knowledge and managed land awareness of the zoological collections + To public knowledge and andincrease the zoological parks through awareness thezoological zoologicalcollections, collections exhibition ofofthe and the zoological parks through publications, educational programs, exhibition of the zoological advisory services and othercollections, activities publications, educational programs, + To carry out and promote zoological advisory and otherof activities research,services the conservation wildlife and Duties Duties reserved reserved for for the the Board Board include: include: Our Patrons: Patron: The TheGovernor GovernorofofVictoria, Victoria, Professor David de Kretser, A.C. (July 2010 - April Governor Our Minister: The2011), Hon. The Gavin Jenningsof A.O. Q.C. Victoria, The Hon. Alex Chernov, MLC, Minister for Environment and (current as of June 2011) Climate Change. Our Ministers: The responsible Ministers during the 2010-11 reporting period were the Hon. Gavin Jennings MLC, Minister for Environment and Climate Change for the period from 1 July 2010 to 2 December 2010 and the Hon. Ryan Smith MP, Minister for Environment and Climate Change for the period from 2 December 2010 to 30 June 2011. To advise advise the the Minister Minister of of matters matters relating + + To to the Board’s and powers relating to the functions Board’s functions and or on any other referred to by the powers or onmatter any other matter referred Minister to by the Minister + To provide provide consultancy consultancy and and advice + To services to the public zoological advice services to theon public on matters zoological matters + + To To provide provide services services and and facilities facilities for for visitors visitors to to the the zoological zoological parks parks and and managed managed land land + + Approval Approval of of the the strategic strategic direction direction and and vision vision + + Setting Setting appropriate appropriate Board Board policies policies providing providing strategic, strategic, ethical ethical and and operational operational guidance guidance + + Approval Approval of of annual annual and and corporate corporate plans plans + + Approval Approval of of annual annual financial financial reports reports + + Reviewing Reviewing risks, risks, governance governance and and internal internal controls controls + + Reporting Reporting to to the the Minister. Minister. out and promote + To its carry natural habitats and thezoological maintenance research, the conservation of wildlife and of biodiversity its natural habitats and the maintenance of biodiversity Board Members No. of Meetings Eligible to Attend No. of Meetings Attended Appointed Andrew Fairley 7 7 Reappointed Chair 27/04/10 Gaye Hamilton 7 Reappointed 27/04/10 Pru Sanderson 5 5 Reappointed 21/05/08 Term Expired 29/04/11 Nick Whitby Reappointed 10/05/11 7 7 6 Kimberley Dripps 3 2 Appointed 30/04/08 Resigned 15/03/11 Dr Kenneth Hinchcliff 5 Reappointed 10/05/11 Mary Gillett 5 3 7 Appointed 21/05/08 Term Expired 29/04/11 Dr Irene Irvine 7 5 Reappointed 10/05/11 Helen Thornton 7 7 Appointed March 2010 ZOOS VICTORIA ANNUAL REPORT 2010-11 33 Board Profiles Mr Andrew Fairley Mr Nicholas Whitby Dr Kenneth Hinchcliff LLB FAICD Chair BBus BVSc (Hons), MS, PhD, DACVIM Nick was reappointed to the Board in 2005 and is Managing Director of Grollo Leisure and Tourism. Nick has responsibility for a range of businesses and assets including property development, ski lift operations, hospitality and retail assets. Nick has a well-established understanding of the tourism sector and the interaction between commercial operations and government. Kenneth was appointed to the Board in 2008 and is a graduate of the Melbourne Veterinary School and Dean of the Faculty of Veterinary Science at the University of Melbourne. He has completed an advanced training program in large animal internal medicine at the University of WisconsinMadison, and a PhD at the Ohio State University. Kenneth was a faculty member in the College of Veterinary Medicine at OSU, rising to professor before joining the University of Melbourne in 2007. Andrew Fairley was appointed to the Board as Chair in April 2007. He came to the Board with more than two decades experience in the sustainable tourism sector. Andrew is an equity lawyer with DLA Piper and has in excess of 30 years experience in the specialist field of superannuation and trusts. He is Chair of Equipsuper Superannuation Fund, and a member of the Deakin Investment Advisory Committee. He is also a Director of a number of private client family enterprises. He chairs the Sir Andrew Fairley Foundation. Dr Irene Irvine Bsc, PhD, DipEd, GradDip Admin Irene Irvine was appointed to the Board as Deputy Chair in April 2008. Irene has extensive experience in the education sector, holding a number of senior executive appointments. Dr Irene Irvine is Chair of Phillip Island Nature Park. She is also on the Boards of State Trustees Limited and Melbourne Girls’ College and has previously been a board member of Craft Victoria and Camberwell Girls’ Grammar School. Ms Prudence Sanderson BArch (Hons), Grad Dip Arch Cons, Dip CD AICD Pru was reappointed to the Board in May 2005 and is the CEO of the Victorian Government’s sustainable urban development authority. An honours graduate in architecture, Pru has held senior positions delivering major infrastructure projects including Design Manager for Melbourne Museum and Manager of Development and Operations for Federation Square. Pru has also served in local government with the City of Melbourne and the City of Whitehorse. 34 ZOOS VICTORIA ANNUAL REPORT 2010-11 Ms Gaye Hamilton BSc (Ed) Gaye was appointed to the Board in April 2007. After beginning her career as a secondary school teacher, Gaye has previously held senior positions with the Victorian Department of Education and Museums Victoria as well as Zoos Victoria. She is also a Board member of the Queen Victoria Women’s Centre Trust, the Victorian State Sports Centre’s Trust, Seaworks’ Foundation, the People and Parks Foundation and the Western Bulldogs Football Club. Ms Kimberley Dripps BVSc (Hons), MBA Kimberley was appointed to the Board in April 2008. Kimberley practised as a vet for six years before joining the Department of Natural Resources and Environment in 1999. She undertook a range of roles focused on policy and program development and management before being appointed as Director Business Strategy and Services. Until May 2010, Kimberley was Executive Director Biodiversity and Ecosystem Services, Department of Sustainability and Environment, managing policy, programs and research to benefit Victoria’s rich biodiversity. Kimberley is currently Executive Director of Intergovern mental Relations and Land, Planning and Environment for the Regional Rail Link Project at the Department of Transport. Ms Mary Gillett BArts Mary was appointed to the Board in May 2008. She developed her interest in Victoria’s zoos serving as the State Member for Werribee for 10 years, from 1996 to 2006. As the local member Mary worked closely with Werribee Open Range Zoo and Zoos Victoria to secure funding for a number of major developments. Prior to entering Parliament, Mary worked with the former Federated Storemen and Packers Union (now the National Union of Workers). Her early career saw her have roles with the Australian Tax Office and the Industrial Relations Commission. Ms Helen Thornton B.Ec ACA Helen was appointed to the Board in February 2010 and was appointed as Chair of the Audit and Risk and Compliance Committee in March 2010. Helen has extensive experience in risk management and both internal and external audit and has worked in a number of executive positions in the private sector. She was an independent member of the Audit and Risk and Compliance Committee for a number of years prior to her appointment to the Board. Helen is also on the Boards of Rural Finance Corporation and Big Sky Credit Union. Board Committees The Board has established the following committees, which oversee the Governance and Compliance requirements of the Zoological Parks and Gardens Board. As of 30 June 2011 these committee are: Name of Committee Committee ZV Board Members Responsibility Zoos Victoria Management Independent Members Business To advise, monitor and make recommendations Development to the Board in relation to business plans, Committee funding models, long-range planning, branding and environmental and social impacts. Nick Whitby (Chair) Andrew Fairley Gaye Hamilton Pru Sanderson Helen Thornton CEO Charles Sitch Remuneration and Governance Committee To advise, monitor and make recommendations to the Board of Directors in relation to executive remuneration, overarching industrial relations policies and guidelines and governance matters, nominations to Board positions and strategic risk management. Irene Irvine (Chair) Andrew Fairley Ken Hinchcliff CEO HR Director N/A Audit, Risk and Compliance Committee To review the quality of financial reporting, the financial management of the capital development program, review financial risk management procedures and monitor regulatory, legal and internal control compliance. Helen Thornton (Chair) CEO Irene Irvine CFO Andrew Fairley Science Advisory Committee To advise and assist Zoos Victoria in discharging Dr Ken Hinchcliff (Chair) Director Wildlife David Choquenot its responsibilities in relation to science, research Conservation, Andrew Bennett and conservation activities. The Committee Senior Veterinarian, Sally Cockburn consists of senior Zoos Victoria staff, a nominated Senior Scientist Sze Flett representative from the Department of David Gardner Sustainability and Environment and at least three Betty Weiler independent external members with recognised scientific and research disciplines. Animal Welfare Peer Review Committee To confirm that the care of animals is conducted Dr Ken Hinchcliff CEO in accordance with Zoos Victoria and industry (Acting Chair) Senior Veterinarian policies and procedures, review all animal welfare Helen Thornton Life Sciences incident reports and peer review decisions made Manager and conclusions drawn from any investigation into issues from complaints or concerns about animal welfare. A separate report is provided on the Animal Welfare Peer Review Committee as an addendum to this annual report. Melbourne Zoo To steer the calendar of celebrations for Gaye Hamilton (Chair) 150th Anniversary Melbourne Zoo’s 150th birthday in 2012. Irene Irvine Committee Peter Riley (from 16/6/10) Melbourne Zoo Director Foundation Director Duncan Mackellar Graham Mitchell John Henley Robyn Chatwood Matthew Jackson Cathy Oke Natasha Bowness ZOOS VICTORIA ANNUAL REPORT 2010-11 35 CORPOrATE GOVERNANCE AND OTHER DISCLOSURE Attestation on Compliance with the Australian/New Zealand Risk Management Standard I, Chair of the Audit and Risk and Compliance Committee of the Board certify that the Zoological Parks and Gardens Board has risk management processes in place consistent with the Australian/New Zealand Risk Management Standard and an internal control system is in place that enables the executive to understand, manage and satisfactorily control risk exposures. The Zoological Parks and Gardens Board verifies this assurance and that the risk profile of the Zoological Parks and gardens Board has been critically reviewed within the last 12 months. Audit and Risk Management and Compliance Committee The Audit and Risk Management & Compliance Committee consists of the following members at 30 June 2011: Names Position Period Helen Thornton (Chair) Board Member 01/07/2010 to 30/06/2011 Andrew Fairley Board Member 17/05/2011 to 30/06/2011 Irene Irving Board Member 01/07/2010 to 30/06/2011 Peter Riley Independent 01/07/2010 to 30/06/2011 The main responsibilities of the Committee are: Helen Thornton Chair Audit and Risk Management & Compliance Committee Zoological Parks and Gardens Board 17 August 2011 + To review the quality of statutory financial reporting and support the Board in making informed decisions regarding accounting practices and disclosures. + To review the quality of management financial reporting and support the Board in making informed decisions regarding corporate and business plans and forecasting. + To review the financial management of the capital development program. + To review the effectiveness of internal controls and financial risk management procedures. + To review the appointment, scope, findings and independence of the internal and external audits. + To monitor regulatory, legal and internal control compliance. + To reviewing and assisting the development of strategies for key financial areas. 36 ZOOS VICTORIA ANNUAL REPORT 2010-11 Freedom of Information Disclosure of Major Contracts The Freedom of Information Act 1982 allows the public a right of access to documents held by the Board. Details of FOI request received during the financial year are outlined below. No contracts over $10 million were entered into during the reporting period. Details Number 2010-11 Number 2009-10 Access granted in part 0 1 Access denied in full 0 0 No Documents 1 0 Matters not finalised 0 0 Total 1 1 Requests as detailed in Section 17 of the FOI Act must be made in writing along with the prescribed fee of $24.40 (as at 1 July 2011) to: Contact details: FOI Officer PO Box 74 Parkville Vic 3052 Telephone: (03) 9340 2703 Facsimile: (03) 9340 2795 Email: [email protected] Consultancies The following table lists the consultants engaged in 2010-11 where the cost of the engagement was $100,000 or above. Zoos Victoria continues to implement and apply this principle in its business undertakings. Details of consultancies over $100,000 Consultant Nil Whistleblower Protection Act 2001 Project Nil The Whistleblowers Protection Act 2001 encourages and assists people in making disclosures of improper conduct by public officers and public bodies. The Act provides protection to people who make disclosures in accordance with the Act and establishes a system for the matters disclosed to be investigated and rectifying action to be taken. $’000 ex gst Total approved project fee Nil Expenditure 2010-11 Nil Future expenditure Nil Consultancies engaged during the year where total fees were less than $100,000. Details of consultancies under $100,000 Number 3 $’000 ex gst Expenditure 2010-11 Nil Future expenditure Nil Major External Reviews There were no major external reviews conducted in 2010-11. Subsequent Events There were no matters subsequent to the financial report being finalised that would significantly affect finances. Significant Changes in the Financial Position During the Year There were no significant changes in the financial position during the year. Competitive neutrality seeks to enable fair competition between government and private sector businesses. Any advantages or disadvantages that government businesses may experience, simply as a result of government ownership, should be neutralised. National Competition Policy In 1995, all Australian Governments (Federal, State and Territory) agreed to review and, where appropriate, reform all existing legislative restrictions on competition. Under National Competition Policy, the guiding legislative principle is that legislation, including future legislative proposals, should not restrict competition unless it can be demonstrated that: The Board does not tolerate improper conduct by employees, nor the taking of reprisals against those who come forward to disclose such conduct. It is committed to ensuring transparency and accountability in its administrative and management practices and supports the making of disclosures that reveal corrupt conduct, conduct involving a substantial mismanagement of public resources, or conduct involving a substantial risk to public health and safety or the environment. The Board will take all reasonable steps to protect people who make such disclosures from any detrimental action in reprisal for making the disclosure. It will also afford natural justice to the person who is the subject of the disclosure. + the benefits of the restriction to the community as a whole outweigh the costs; and + the objectives of the legislation can only be achieved by restricting competition. The Board continues to comply with the requirements of the National Competition Policy. ZOOS VICTORIA ANNUAL REPORT 2010-11 37 CORPOrATE GOVERNANCE AND OTHER DISCLOSURE Reporting procedures The Ombudsman Victoria Disclosures of improper conduct or detrimental action by the Board or its employees may be made to the following officers: The Ombudsman Victoria Level 9, 459 Collins St (North Tower) Melbourne Vic 3000 The Protected Disclosure Coordinator Ms Amanda Embury Zoological Parks and Gardens Board Locked Bag 210 PO Parkville Vic 3052 Telephone: (03) 9340 2722 Protected Disclosure Officer Mr Lawrence Tai Zoological Parks and Gardens Board Locked Bag 210 PO Parkville Vic 3052 Telephone: (03) 9340 2703 Alternatively, disclosures of improper conduct or detrimental action by the Zoological Parks and Gardens Board’s employees may also be made directly to: Stopline Zoological Parks and Gardens Board c/o STOPLINE Locked Bag 8 Hawthorn Vic 3122 Telephone: 1300 30 45 50 Facsimile: (03) 9882 4480 Attention: The Zoo c/o STOPLINE [email protected] www.stopline.com.au Compliance With the Building Act 1993 Telephone: (03) 9613 6222 Toll Free: 1800 806 314 [email protected] www.ombudsman.vic.gov.au Further information Written guidelines outlining the system for reporting disclosures of improper conduct or detrimental action by the Zoological Parks and Gardens Board’s employees are available on the Board’s website. Disclosures under the Whistleblowers Protection Act Details 2010-11 Number 2009-10 Number The number and types of disclosures made to public bodies during the year: Nil Nil Any recommendations made by the Ombudsman that relate to the public body: Nil Nil Compliance Statement for the Financial Management The Zoological Parks and Gardens Board of Victoria has complied with the Financial Compliance Framework Direction requirements. Major Changes or Factors Affecting Performance There were no major changes or factors during the year that would significantly affected financial or operational performance throughout the year. The Zoological Parks and Gardens Board Victoria complies with the building management provisions of the Building Act 1993. The Zoological Parks and Gardens Board Victoria ensures that all works requiring building approval have plans certified, works in progress inspected and Occupancy Permits issued by independent Building Surveyors engaged on a local job by job basis. It also ensures that plans for these works are lodged with the relevant local council. The Zoological Parks and Gardens Board Victoria requires all building practitioners engaged on building works to be registered and maintain registration throughout the course of the works. Building work The major building work completed in 2010-11 was construction of the corporate office at Melbourne Zoo, refurbishment of the catering facility at Melbourne Zoo, Veterinarian Facilities at Werribee Open Range Zoo and Pedestrian Bridges at Healesville Sanctuary. The Zoo ensures that all building projects were constructed by registered builders in accordance with approved drawings and specifications. The exhibits are now being used by the staff and public. All had plans certified, works in progress inspected and Occupancy Permits issued where required by independent Building Surveyors. Maintenance Maintenance and improvement works are regularly carried out on Zoological Parks and Gardens Board’s buildings to ensure that they are maintained in a safe and serviceable condition. Conformity Work is continuing to ensure that all existing buildings conform to standards. 38 ZOOS VICTORIA ANNUAL REPORT 2010-11 Pecuniary Interest Disclosures Board members are required to complete a statement of pecuniary interest including any relevant shareholdings during the year and have done so. Members are also given the opportunity to declare specific interest at the start of each Board meeting. Implementation of the Victorian Industry Participation Policy In October 2003, the Victorian Parliament passed the Victorian Industry Participation Policy Act 2003 which requires public bodies and Departments to report on the implementation of the Victorian Industry Participation Policy (VIPP). Departments and public bodies are required to apply VIPP in all tenders over $3 million in metropolitan Melbourne and $1 million in regional Victoria. Details of contracts to which VIPP applies Contract commenced 2010-11 Contract completed 2010-11 Number Value Nil Nil Number Value Nil Nil Statement of Availability of Other Information This information is available on request from: The following information relevant to the headings listed in Financial reporting Direction 22B of the Financial Management Act 1994 is held at Zoos Victoria offices and is available on request, subject to the Freedom of Information Act 1982. FOI Officer + A statement that declarations of pecuniary interests have been duly completed by all relevant officers Zoos Victoria PO Box 74 Parkville Vic 3052 Telephone: (03) 9340 2703 Facsimile: (03) 9340 2795 Email: [email protected] + Details of shares held by a senior officer as nominee or held beneficially in a statutory authority or subsidiary + Details of publications produced by Zoos Victoria about itself, and how these can be obtained + Details of changes in prices, fees, charges, rates and levies charged by Zoos Victoria + Details of any major external reviews carried out on Zoos Victoria + Details of major research and development activities undertaken by Zoos Victoria + Details of overseas visits undertaken including a summary of the objectives and outcomes of each visit + Details of major promotional, public relations and marketing activities undertaken to develop community awareness of Zoos Victoria and its services + Details of assessments and measures undertaken to improve the occupational health and safety of employees + A general statement on industrial relations within Zoos Victoria and details of lost time through industrial accidents and disputes + A list of major committees sponsored by Zoos Victoria, the purposes of each committee and the extent to which purposes have been achieved. ZOOS VICTORIA ANNUAL REPORT 2010-11 39 PUBLICATIONS Anmarkrud JA, Kleven O, Augustin J, Magrath MLJ ( 2011) Factors affecting germline mutations in a hypervariable microsatellite: A comparative analysis of six species of swallows (Ayes: Hirundinidae). Mutation Research – fundamental and molecular Mechanisms of Mutagenesis 708: 37-43. Bull JJ, Jessop TS, Whiteley M (2010) Deathly Drool: Evolutionary and Ecological Basis of Septic Bacteria in Komodo Dragon Mouths. PLOS One 5: e11097. Coleman, S. Innovation through collaborative partnerships; February 2011; Zoo and Aquarium Association Newsletter (page 12) Coleman, S. IZE Regional Report; February 2011; International Zoo Educator’s Association (website), http://www.izea.net/ world/australia.htm Embury A, ASMP Activities, In - Zoo Aquarium Association Newsletter, No, 87, August 2010. Embury A, ASMP Activities, In - Zoo Aquarium Association Newsletter, No, 88, November 2010. Embury A, ASMP Activities, In - Zoo Aquarium Association Newsletter, No, 89, February 2011. Embury A, ASMP Activities, In - Zoo Aquarium Association Newsletter, No, 90, May 2011. Gillespie GR ( 2011) Life history variation in the spotted tree frog, Litoria spenceri (Anura: Hylidae), from South-eastern Australia. Herpetologica 67: 10-22. Guay PJ, M Parrott, and L Selwood ( 2011) Captive breeding does not alter brain volume in a marsupial over a few generations. Zoo Biology In press Harlow HJ, Purwandana D, Jessop TS, Phillips JA (2010 ) Body temperature and thermoregulation of Komodo dragons in the field. Journal of Thermal Biology 35: 338-347. Harlow HJ, Purwandana D, Jessop TS, Phillips JA (2010 ) Size-related differences in the thermoregulatory habits of free-ranging Komodo dragons. International Journal of Zoology 2010 : doi:10.1155/2010/921371. 40 ZOOS VICTORIA ANNUAL REPORT 2010-11 Holz P.H. 2012. Tasmanian Devil Facial Tumor Disease. In: Zoo and Wild Animal Medicine, Volume 7. Miller, R.E., and M.E. Fowler, eds. Elsevier, St. Louis. Pp 386-389 Jessop TS, Sumner J, Rudiharto H, Phillips JA, Ciofi C ( 2010 ) Associations in the host-parasite dynamics between Komodo dragons and their ectoparasites. Australian Zoologist 35: 122-129. Jessop TS, Urlus J, Lockwood T and Gillespie G ( 2010 ) Preying Possum: Assessment of the diet of lace monitors (Varanus varius) from coastal forests in Eastern Victoria. Biawak 4: 59-66. Phalen DN, Holz P, Rasmussen L, and Bayley C. 2011. Fatal columbid herpes virus-1 infections in three species of Australian birds of prey. Australian Veterinary Journal 89: 193-196 Scheelings TF, Jones HI, Slocombe RF. ( 2009 ) Nematodes of the Superfamilies Diplotriaenoidea and Physalopteroidea in the coelomic cavity of a pygmy desert monitor (Varanus eremius). J Herpetol Med Surg 19(3): 78-80 Scheelings TF, Lightfoot D, Holz P. ( 2011) Prevalence of Salmonella in Australian reptiles. J Wildl Dis 47(1): 1-11 Lancaster P, Jessop TS, Stuart-Fox D ( 2010 ) Testing the independent effects of population and shelter density on behavioural and corticosterone responses of tree skinks. Aust J Zoology 58: 295-302. Van Weerd J.H., Knotters, M, Van Den Brink, P.J, 2010. Behavioral changes of two female zoo-held western lowland gorillas after the introduction of a silverback male. Zool Garten 79: 179-187 Lynch M, Duignan P J, Taylor T, Nielsen O, Kirkwood R, Gibbens J and Arnould J P Y ( 2011) Epizootiology of Brucella infection in Australian fur seals. Journal of Wildlife Diseases. 47(2): 352-363 Vedder O, Komdeur J, van der Velde M, Magrath MJL ( 2011) Polygyny and extra-pair paternity enhance the opportunity for sexual selection in blue tits. Behavioural Ecology and Sociobiology 65: 741-752 Lynch M, Kirkwood R, Mitchell A, Duignan P J and Arnould J P Y ( 2011) Prevalence and significance of an alopecia syndrome in Australian fur seals (Arctocephalus pusillus doriferus). Journal of Mammalogy. 92(2): 342-351 Lynch M, Nielsen O, Duignan P J, Kirkwood R, Hoskins A and Arnould J P Y. 2011. Serological survey for potential pathogens and assessment of disease risk in Australian fur seals. Journal of Wildlife Diseases. In Press. Lynch M, Taylor T K, Duignan P J, Swingler J, Marenda M, Arnould J P Y and Kirkwood R ( 2011) Mycoplasmas in Australian fur seals: Identification and association with abortion. Journal of Veterinary Diagnostic Investigation. In Press McKelson, J. “Management Plan for a natural gorilla conception at Melbourne Zoo”; May 2011; Zoo and Aquarium Association Newsletter. Parrott M ( 2011) Numbat, Bandicoot, Feathertail glider, Dunnarts, Wallaroo. In, The World Book Encyclopaedia, World Book Inc, Chicago, USA Watson P, Parrott M and West M ( 2010 ) Healesville Sanctuary’s role in the conservation of Australia’s only hibernating marsupial, the Mountain Pygmy-possum (Burramys Parvus). Thylacinus 34:2, pg 2-5 Conference proceedings AND presentations Baker R The Christmas Island pipistrelle (Pipistrellus murrayi): issues in conserving wildlife ecosystems or threatened species Proc Wildlife Disease Association Conference 2010. Baker R, Schedvin N and Orbell G. Evaluation of Passive Integrated Transponder (PIT) tags in captive small passerines with a view to use in the endangered Helmeted Honeyeater Proc Wildlife Disease Association Conference 2010. Banks, C B ( 2010 ) Tenkile Conservation Program: integrating biodiversity conservation and social development in Papua New Guinea. Zoological Society of London seminar on “Linking biodiversity conservation and poverty reduction: what, why and how?” London Zoo, UK; 28-29 April 2010. Banks, CB ( 2010 ) Wok wantaim: engaging remote Papua New Guinea communities in biodiversity conservation. 8th ALARA Congress (Action Learning Action Research Association), Melbourne 6-9 September 2010. Banks, CB ( 2011) Mabuwaya Foundation: conserving Philippine Crocodiles and freshwater wetlands in the northern Philippines. 8th Conference of Zoos and Aquariums Committing to Conservation, Seattle, USA. 8-11 March, 2011. Coleman, S. Removing barriers from action-based programs (presentation); 16/05/2011; ZAA EIVE SAG (Zoo and Aquarium Association – Education, Interpretation and Visitor Experience Specialist Advisory Group) Guay, P-J Parrott M and Selwood L ( 2011) Brain size reduction in captive breeding programs: Implications for successful reintroduction? Australian Society of Zoo Keeping, Coollangatta, Qld, Australia Guay, P-J, Parrott M and Selwood L (2010 ) Brain size reduction in captive breeding programs: a marsupial perspective. Australian Mammal Society, Canberra, ACT, Australia Harley D ( 2010 ) Fire Impacts on the endangered Leadbeater’s Possum. Parks Victoria Fire Recovery Program: Community Forum. Jaensch S, Conditioning for a novel life – A case history of conditioning dingo pups for visitor experiences. Training and Conditioning Workshop 2010. Jaensch S, Facilitator, Training and conditioning animals prior to release. Australasian Society of Zoo Keepers conference 2010. Kiam Y, Environmental Sustainability in Zoos – Adaptation and Innovation strategies, May 2011, ZAA Annual Conference, Sydney. Kiam Y, Making Engagements Last – SIRF Sustainability Roundtable (VIC/TAS ), September 2010, Melbourne. Kiam Y, Overview of water management practices at Zoos Victoria – Australian Water Summit, October 2010, Melbourne. Kiam Y, Maintaining Behavioural Competence in Captive Mountain Pygmypossums at Healesville Sanctuary. Australasian Society of Zoo Keepers conference 2010 Kiam Y, Parrott M, Watson P and West M ( 2011) Maintaining Behavioral Competence in Captive Mountain Pygmy-possums (Burramys parvus) at Healesville Sanctuary. Australian Society of Zoo Keeping, Coollangatta, Qld, Australia Lynch M, Taylor T, Duignan P, Gibbens J, McKenzie J, Hoskins A, Kirkwood R and Arnould J. 2009. The prevalence and significance of Brucella antibodies in Australian and New Zealand fur seals. In, ‘Proceedings of the joint conference of the Wildlife Disease Association, Australasia and the Wildlife Society of the New Zealand Veterinary Association’. The Catlins, New Zealand. Pp. 52 Willemsen, Madelon ZAA conference Sydney May 2011 Parrott M ( 2011) Burramys, breeding programs and beadwork – Conservation programs at Zoos Victoria. Portland Zoo Seminar, Portland, Oregon, USA Parrott M, Watson P, West M, Koch J and Weeks A ( 2011) Conservation and genetic rescue of Australia’s only hibernating marsupial, the Mountain Pygmy-possum (Burramys parvus) at Healesville Sanctuary, Australia. Joint Conference of the Australian Mammal Society and American Society of Mammalogists, Portland, Oregon, USA. Patterson J, Lynch M, McCracken H, Higgins D, Noormohammadi A, Devlin J ( 2010). Chlamydial infections in Victorian koala populations. Presented at 2 conferences: 2010 Annual Chlamydia Conference, November 2010, Institute of Health and Biomedical Innovation, QUT, Brisbane; and Wildlife Disease Association, Australasian Section Annual Conference, Dover, Tasmania. Raidal S, Harris J, Patterson J, Baker R, Boone N, Sharp M, Boardman W, Twitchett M. Psittacine Beak and Feather Disease in Orange-bellied Parrots (Neophema chrysogaster) Proc Association of Avian Veterinarians Australasian Chapter 2010. Robertson J, Guest Speaker, 13th National Conference on Volunteering 2010. Scheelings T.F, Holz P, Haynes L, Mason P, Hammersley G, Elton I, Comber P, Baker R A Preliminary Investigation into the Chemical Restraint of Selected Squamate Species with Alfaxalone. Proc Wildlife Disease Association Conference 2010. Swan M.G and Goodall D ( 2010) An Introduction to Keeping and Breeding Australian Reptiles. Lynch M, Taylor T, Duignan P, Marenda M, Swingler J, Arnould J P Y and Kirkwood R. 2010. Identification of mycoplasmas in Australian fur seals and possible association with gestational failure. In ‘Proceedings of the annual conference of the Wildlife Disease Association, Australasian Section’. Dover, Tasmania. Pp. 50 ZOOS VICTORIA ANNUAL REPORT 2010-11 41 Our Partners AND Supporters Partner Level Major Partners 2010-11 Partner Gold The Yulgilbar Foundation Silver Aussie Recycling Program Aware Environmental Dept of Sustainability and Environment Friends of the Zoos IOOF Foundation Mattioli Bros. The Ian Potter Foundation The Merrin Foundation The Vizard Foundation The William Buckland Foundation (ANZ Trustees) The Youngman Trust (Equity Trustees) Bronze HGK Foundation Husqvarna Karcher Mailguard Snowy Nominees Zoos Victoria Partners and Supporters Government Partners City West Water CSIRO Livestock Industries Clark Rubber Major Partners DEECD Deakin University Collier Charitable Fund CSL Limited Catholic Education Office of Melbourne Department of Treasury and Finance (DTF) Dept Sustainability and Environment Essendon Fields Liberty Catering Dept Sustainability and Environment (DSE) Dr Damien Higgins, University of Sydney Community Partners Environment Protection Authority (EPA) Dr Joanne Devlin, The University of Melbourne Parks Victoria, Department of Sustainability and Environment, Department of Education and Early Childhood Development Drs. Thomas Hildebrandt, Frank Goritz, Robert Hermes, Department of Reproduction Management, Leibniz Institute for Zoo and Wildlife research Sustainability Victoria Fisheries, Oceans Canada Andrew Abercrombie Andrew Fairley Fisher Price George Calombaris The Press Club George Castan Integrated Group ITW Hi-Cone Lesley Roach, in memory of Margaret Bray Lord Mayor’s Charitable Foundation Mailguard Melbourne Storm Rugby League Club Merle Carroll Assistance Fund (Perpetual Trustees) Friends of the Zoos Limited Wildlife Victoria, Help for Wildlife, Country Fire Authority, Cardinia Catchment Landcare, Wurundjeri Council, Worawa Aboriginal College Community Conservation Partners National Australia Bank Parks Victoria Nicholas Whitby ARP Pental Products Jane Goodall Institute Portland House Melbourne Water Sid and Fiona Myer Family Foundation City of Melbourne Sunraysia Foundation The Myer Foundation The Pratt Foundation The Wilbow Group Vicki Callanan VISY Wyndham City Council Bequests Estate of Christopher John Ellis Friends of the Helmeted Honeyeater, Friends of the Leadbeater’s Possum, HELP – Helping Endangered Leadbeater’s Possum youth group Melbourne University Melbourne Business School Monash University Tourism Research Unit University of South Australia Estate of Elaine Anderson Schweppes Estate of Ernest Hiram Pallot Education Partners Estate of Faye Coralie Atkins Catholic Education Office Melbourne International Conservation Partners Fauna & Flora International Hutan Melbourne Veterinary Specialist Centre Monash University Phillip Island Nature Parks Sacramento Zoo Mabuwaya Foundation The University of Melbourne, multiple faculties Northern Rangelands Trust Wildlife Disease Association, (WDA). Tenkile Conservation Alliance Dr Peter Timms, Queensland University of Technology. Media Partners Queensland Government, Koala Disease Research Grant, Department of Environment and Resource Management (DERM). Jane Goodall Institute Channel 10 Herald Sun Supporters Animal Eye Care Assoc. Prof Katie Allen, Royal Children’s Hospital Cato Cardiology Dr. Glen Edwards, Dr. Charlie El-Hage, University of Melbourne Veterinary Clinic and Hospital Dr. Kevin Moriarty Estate of Gloria Joy Cooper Dr. Stephen Coles Estate of Lloma Lesley Lewis IOOF Foundation Estate of Reginald Edward Gregory Estate of Winifred I E Mackenzie 42 City of Melbourne Research Partners ZOOS VICTORIA ANNUAL REPORT 2010-11 Husqvarna Melbourne Veterinary Specialist Clinic National Centre for Sustainability Zoo and Aquarium Association 2010-11 ZOOS VICTORIA FINANCIAL REPORT Zoological Parks and Gardens Board Accountable officer’s and chief finance and accounting officer’s declaration We certify that the attached financial statements for the Zoological Parks and Gardens Board have been prepared in accordance with Standing Direction 4.2 of the Financial Management Act 1994, applicable Financial Reporting Directions, Australian Accounting Standards, including interpretations, and other mandatory professional reporting requirements. We further state that, in our opinion, the information set out in the comprehensive operating statement, balance sheet, statement of changes in equity, cash flow statement and notes forming part of the financial statements, presents fairly the financial transactions during the year ended 30 June 2011 and financial position of the Zoological Parks and Gardens Board at 30 June 2011. We are not aware of any circumstance which would render any particulars included in the financial statements to be misleading or inaccurate. We authorise the attached financial statements for issue on 1 September 2011. Andrew EJ Fairley Chairman 1 September 2011 44 ZOOS VICTORIA ANNUAL REPORT 2010-11 Jenny Gray Chief Executive Officer Lawrence Tai Chief Financial Officer Zoological Parks and Gardens Board Comprehensive operating statement for the financial year ended 30 June 2011 Notes 2011 $’000 2010 $’000 Income from transactions Revenue 1(j)(2(a) 37,051 37,171 Government Grants 2(b) 14,055 11,487 Other income 2(c) 5,858 3,320 Total income from transactions 56,964 51,978 Expenses from transactions Employee benefits 1(k)(vi),3(a) (31,595) (28,821) Supplies and services 1(k)(vii),3(b) (16,656) (14,385) 1(k)(ii),3(c) (6,263) (6,117) 3(d) (2,821) (2,890) 1(k)(iv),3(e) (25) (25) Total expenses from transactions (57,360) (52,238) Net result from transactions (net operating balance) (396) (260) Depreciation and amortisation Other operating expenses Finance expense Other economic flows included in net result Net gain/(loss) on non financial assets 11 34 30 Total other economic flows included in net result 34 30 Net result (362) (230) Other economic flows – other non owner changes in equity Changes in physical asset revaluation reserve 12 23,109 4,700 Total other economic flows – Other non owner changes in equity 23,109 4,700 Comprehensive result 22,746 4,470 The comprehensive operating statement should be read in conjunction with the accompanying notes. ZOOS VICTORIA ANNUAL REPORT 2010-11 45 Zoological Parks and Gardens Board Balance sheet as at 30 June 2011 Notes 2011 $’000 2010 $’000 Assets Financial assets Cash and cash equivalents 1(l)(i),17(a),21(h) 28,738 32,378 1(l)(ii),4,21(h) 1,043 1,021 Total financial assets 29,781 33,399 Receivables Non financial assets Inventories 1(l)(iii) 1,652 1,445 1(l)(vi),10(a),10(b) 220,365 191,504 1(l)(iv),9 532 500 Prepayments 103 86 Total non financial assets 222,652 193,535 Total assets 252,433 226,934 Property, plant and equipment and vehicles Intangible assets Liabilities Borrowings 1(m)(ii),5,21(h) 330 280 Payables 1(m)(iii),6,21(h) 4,760 2,691 1(m)(i),8 7,111 6,478 Total liabilities 12,201 9,449 Net assets 240,232 217,485 Provisions Equity Accumulated surplus/(deficit) 10,231 10,593 1(c) 104,423 104,423 12 125,578 102,469 Total equity 240,232 217,485 Contribution by owners Reserves Commitments for expenditure 14 Contingent liabilities and contingent assets 16 The above balance sheet should be read in conjunction with the accompanying notes. 46 ZOOS VICTORIA ANNUAL REPORT 2010-11 Zoological Parks and Gardens Board Statement of changes in equity for the financial year ended 30 June 2011 $000’s Notes Balance as at 1 July 2009 Physical Asset Revaluation Accumulated Surplus Surplus Contribution by Owner Total 101,423 210,015 (230) (230) 4,700 4,700 97,769 Net result for the year Other comprehensive income for the year 12 10,823 Capital appropriations Balance as at 30 June 2010 3,000 3,000 104,423 217,485 (362) (362) 23,109 23,109 102,469 Net result for the year Other comprehensive income for the year 12 Balance as at 30 June 2011 125,578 10,593 10,231 104,423 240,232 The above statement of changes in equity should be read in conjunction with the accompanying notes. ZOOS VICTORIA ANNUAL REPORT 2010-11 47 Zoological Parks and Gardens Board Cash flow statement for the financial year ended 30 June 2011 Notes 2011 $’000 2010 $’000 Cash flows from operating activities Receipts Receipts from government 15,209 12,233 Sponsorship, grants and donations received 3,090 1,806 Receipts from admission 21,557 22,445 Receipts from sales of goods 6,162 6,230 Receipts from other sources 12,308 11,301 Goods and services tax recovered from the ATO (presented on a net basis) 50 220 Interest received 1,577 1,034 Investment income received - 49 Total receipts 59,953 55,318 Payments Payments to suppliers (23,216) (20,425) Payments to employees (30,099) (28,796) Interest and other costs of finance paid (25) (25) Total payments (53,340) (49,246) 6,613 6,072 Net cash flows from/(used in) operating activities 17(b) Cash flows from investing activities Payment for investment - (31) Payments for Property, Plant & Office Equipment & Vehicles (10,054) (9,256) Payments for Intangible assets (111) (13) Proceeds from redemption of investment - 11,198 Proceeds from sale of Plant & Office Equipment & Vehicles 66 108 Net cash flows from/(used in) investing activities (10,099) 2,006 Cash flows from financing activities Owner contributions by State Government - 3,000 Repayment of finance leases - (139) Repayment of borrowings (154) (121) Net cash flows from/(used in) financing activities (154) 2,740 Net increase/ (decrease) in cash and cash equivalents (3,640) 10,818 Cash and cash equivalents at the beginning of the financial year 32,378 21,560 Cash and cash equivalents at the end of the financial year 28,738 32,378 The above cash flow statement should be read in conjunction with the accompanying notes. 48 ZOOS VICTORIA ANNUAL REPORT 2010-11 17(a) Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 1 – Summary of Significant Accounting Policies a) Statement of compliance The financial report is a general purpose financial report which has been prepared on an accrual basis in accordance with the Financial Management Act 1994 and applicable Australian Accounting Standards and Interpretations (AASs). AASs include Australian equivalents to International Financial Reporting Standards. The accrual basis of accounting has been applied in the preparation of these financial statements whereby assets, liabilities, equity, income and expenses are recognised in the reporting period to which they relate, regardless of when cash is received or paid. In the application of the AASs, management is required to make judgments, estimates and assumptions about carrying values of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstance, the results of which form the basis of making the judgments. Actual results may differ from these estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period or in the period of the revision, and future periods if the revision affects both current and future periods. Accounting policies are selected and applied in a manner which ensures that the resulting financial information satisfies the concepts of relevance and reliability, thereby ensuring that the substance of the underlying transactions or other events is reported. ‘Other economic flows’ are changes arising from market re-measurements. They include gains and losses from disposals, revaluations and impairments of non-current physical and intangible assets; actuarial gains and losses arising from defined benefit superannuation plans; fair value changes of financial instruments and agricultural assets; and depletion of natural assets (non-produced) from their use or removal. The net result is equivalent to profit or loss derived in accordance with AASs. c) Equity Contributions by owners In complying AASs, the entity has, where relevant, applied those paragraphs applicable to not-for-profit entities. b) Basis of accounting preparation and measurement The accounting policies set out below have been applied in preparing the financial report for the year ended 30 June 2011 and the comparative information presented for the year ended 30 June 2010. Additions to net assets which have been designated as contributions by owners are recognised as contributed capital. Other transfers that are in the nature of contributions or distributions have also been designated as contributions by owners. Transfers of net assets arising from administrative restructurings are treated as distributions to or contributions by owners. Balance sheet Assets and liabilities are presented in liquidity order with assets aggregated into financial assets and non-financial assets. d) Scope and presentation of financial statements Comprehensive operating statement Income and expenses in the compre‑ hensive operating statement are classified according to whether or not they arise from ‘transactions’ or ‘other economic flows’. This classification is consistent with the whole of government reporting format and is allowed under AASB 101 Presentation of financial statements. ‘Transactions’ and ‘other economic flows’ are defined by the Australian system of government finance statistics: concepts, sources and methods 2005 Cat. No. 5514.0 published by the Australian Bureau of Statistics (see Note 22). ‘Transactions’ are those economic flows that are considered to arise as a result of policy decisions, usually interactions between two entities by mutual agree‑ ment. Transactions also include flows within an entity, such as depreciation where the owner is simultaneously acting as the owner of the depreciating asset and as the consumer of the service provided by the asset. Taxation is regarded as mutually agreed interactions between the Government and taxpayers. Transactions can be in kind (e.g. assets provided/given free of charge or for nominal consideration) or where the final consideration is cash. Current and non-current assets and liabilities (those expected to be recovered or settled beyond 12 months) are disclosed in the notes, where relevant. Statement of changes in equity The statement of changes in equity presents reconciliations of each non-owner and owner equity opening balance at the beginning of the reporting period to the closing balance at the end of the reporting period. It also shows separately changes due to amounts recognised in the comprehensive result and amounts recognised in other comprehensive income related to other non-owner changes in equity. Cash flow statement Cash flows are classified according to whether or not they arise from operating activities, investing activities, or financing activities. This classification is consistent with requirements under AASB 107 Statement of cash flows. ZOOS VICTORIA ANNUAL REPORT 2010-11 49 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 1 – Summary of Significant Accounting Policies (cont.) e) Reporting entity The financial report covers the Zoological Parks and Gardens Board as an individual reporting entity. The Board is a Statutory Authority of the State of Victoria, established under the Zoological Parks and Gardens Board Act 1995. It also trades under the business name of Zoos Victoria and operates three zoos namely, Melbourne Zoo, Healesville Sanctuary and Werribee Open Range Zoo. Its principal address is: Elliott Avenue, Parkville, Victoria 3052. f) Goods and Services Tax (GST) Income, expenses and assets are recognised net of the amount of associated GST, unless the GST incurred is not recoverable from the taxation authority. In this case it is recognised as part of the cost of acquisition of the asset or as part of the expense. Receivables and payables are stated inclusive of the amount of GST receivable or payable. The net amount of GST recoverable from, or payable to, the taxation authority is included with other receivables or payables in the balance sheet. Cash flows are presented on a gross basis. The GST components of cash flows arising from investing or financing activities which are recoverable from, or payable to the taxation authority, are presented as operating cash flow. h) Contingent assets and contingent liabilities Contingent assets and contingent liabilities are not recognised in the balance sheet, but are disclosed by way of a note and, if quantifiable, are measured at nominal value. 50 Commitments include those operating, capital and other outsourcing commit‑ ments arising from non-cancellable contractual or statutory sources and are disclosed at their nominal value. The amounts are outlined in Note 14. ZOOS VICTORIA ANNUAL REPORT 2010-11 Dividend revenue is recognised on a receivable basis. (vi) Other income Other income consists of outgoings recovered, miscellaneous items that are usually one-off revenue items received during the year and gains/losses on disposal of property, plant and equipment, disposal of investments and disposal of a business. Any gain or loss on disposal is recognised at the date control of the asset is passed to the buyer and is determined after deducting from the proceeds the carrying value of the asset at that time. i) Rounding of amounts Amounts in the financial statements have been rounded to the nearest thousand dollars, unless otherwise stated. Figures in the financial statements may not equate due to rounding. j) Revenue from transactions Revenue is recognised to the extent that it is probable that the economic benefits will flow to the Board and the revenue can be reliably measured. The following specific recognition criteria must also be met before revenue is recognised: k)Expenses from transactions (i) Grants and other payments (i) Sale of goods Revenue is recognised at the point of sale when the significant risks and rewards of ownership of the goods have passed to the buyer and the costs incurred or to be incurred in respect of the transaction can be measured reliably. Depreciation is provided on property, plant and equipment, including buildings but excluding land. Depreciation is generally calculated on a straight-line basis so as to write off the net cost or other re-valued amount of each asset over its expected useful life. The estimated useful lives and depreciation method are reviewed at the end of each annual reporting period. Amortisation begins when the asset is available for use, that is, when it is in the location and condition necessary for it to be capable of operating in the manner intended by management. The amortisation period and the amortisation method for an intangible asset with a finite useful life are reviewed at least at the end of each annual reporting period. Revenue from rendering of services is recognised when the services are rendered. (iii) Grants and donations Government Grants, Foundation Grants, bequests, donations, sponsorship and other contributions are recognised as revenues when they are received or there is reasonable assurance that they will be received and all attaching conditions will be complied with. (iv) Interest revenue Interest revenue includes interest received on bank term deposits, interest from investments, and other interest received. Interest revenue is recognised on a time proportionate basis that takes into account the effective yield on the financial asset. Grants, subsidies and other payments to third parties are recognised as an expense in the reporting period in which they are paid or payable. (ii) Depreciation and Amortisation of Intangible Assets (ii) Rendering of services g) Commitments (v) Dividend revenue Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 The following useful lives of assets are used in the calculation of depreciation and amortisation of intangible assets: Category 2011 2010 10 to 100 years 10 to 100 years Buildings Plant and office equipment 5 to 20 years 5 to 20 years Motor vehicles and buses 3 to 10 years 3 to 10 years Intangibles – software 10 years 10 years (iii) Resources provided free of charge (viii) Superannuation Contributions of resources provided free of charge or for nominal consideration are recognised at their fair value when the transferee obtains control over them, irrespective of whether restrictions or conditions are imposed over the use of the contributions. The amount recognised in the comprehensive operating statement in respect of superannuation plans represents the employer’s contributions to the various superannuation funds during the reporting period. Amounts paid by employer are outlined in Note 18. Contributions in the form of services are only recognised when a fair value can be reliably determined and the services would have been purchased if not donated. State defined benefit plan Contributions to defined contribution superannuation plans are expensed when incurred. The amount charged to the comprehensive operating statement in respect of the State’s defined benefit plan superannuation represents the contributions made by the Board to the superannuation plan in respect to the current services of current Board staff. Superannuation contributions are made to the plan based on the relevant rules of the plan. (iv) Finance expense Borrowing costs are recognised as expenses in the period in which they are incurred. Borrowing costs include interest on bank overdrafts and short-term and long-term borrowings, and finance lease and hire purchase charges. (v) Research expenditures Expenditure on research activities is recognised as an expense in the period in which it is incurred. (vi) Employee benefits Employee benefits include all costs related to employment including wages and salaries, leave entitlements, redundancy payments and superannuation contributions. These are recognised when incurred. (vii) Supplies and services The Board does not recognise any defined benefit liability in respect of the superannuation plan because the Board has no legal or constructive obligation to pay future benefits relating to its employees; its only obligation is to pay superannuation contributions as they fall due. The Department of Treasury and Finance administers and discloses the State’s defined benefit liabilities in its financial report. (ix) Impairment of assets The carrying amounts of non-current assets, with the exception of available-for-sale assets and defined benefit plan asset, are assessed annually for indications of impairment. If there is an indication of impairment, the assets concerned are tested as to whether their carrying value exceeds their recoverable amount. Where an asset’s carrying value exceeds its recoverable amount, the difference is written off by a charge to the comprehensive operating statement except to the extent that the write-down can be debited to an asset revaluation reserve amount applicable to that class of asset. The recoverable amount for most assets is measured at the higher of depreciated replacement cost and fair value less costs to sell. Recoverable amount for assets held primarily to generate net cash inflows is measured at the higher of the present value of future cash flows expected to be obtained from the asset and fair value less costs to sell. It is deemed that, in the event of the loss of an asset, the future economic benefits arising from the use of the asset will be replaced unless a specific decision to the contrary has been made. Supplies and services generally represent the day-to-day running costs, including maintenance costs, incurred in the normal operations of the zoos. These items are recognised as an expense in the reporting period in which they are incurred. ZOOS VICTORIA ANNUAL REPORT 2010-11 51 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 1 – Summary of Significant Accounting Policies (cont.) (iii) Inventories (v) Animal Collections l) Financial and non-financial assets All non-current assets, including Crown land, controlled by the Zoological Parks and Gardens Board are reported in the balance sheet. (i) Cash and cash equivalents Cash and cash equivalents comprise cash on hand and cash at bank, deposits at call and highly liquid investments with an original maturity of three months or less, which are readily convertible to known amounts of cash and are subject to insignificant risk of changes in value. For the cash flow statement presentation purposes, cash and cash equivalents includes bank overdrafts, which are included as current borrowings on the balance sheet. (ii) Receivables Receivables consist predominantly of debtors in relation to goods and services, accrued investment income and GST input tax credits recoverable. All debtors are recognised at the amount receivable, as they are due for settlement at no more than 30 days from the date of recognition. Receivables are recognised initially at fair value and subsequently measured at amortised cost, using the effective interest rate method, less any accumulated impairment. A provision for doubtful receivables is made when there is objective evidence that the debts will not be collected. Bad debts are written off when identified. 52 The average credit period on sales of goods and services is 30 days. No interest is normally charged on trade and other receivables. ZOOS VICTORIA ANNUAL REPORT 2010-11 Inventories comprised of finished goods held either for sale or for distribution in the ordinary course of business is measured at the lower cost and net realisable value. Inventories held for distribution are measured at the lower of cost and net realisable value. Costs are assigned to individual items of inventory using the first in first out valuation method and include expenditure incurred in acquiring the inventories and bringing them to their existing condition and location. Net realisable value is determined on the basis of normal selling patterns. (iv) Intangible Assets Intangible assets represent identifiable non-monetary assets without physical substance. Intangible assets are initially recognised at cost. Subsequently, intangible assets with finite useful lives are carried at cost less accumulated amortisation and accumulated impairment losses. Costs incurred subsequent to initial acquisition are capitalised when it is expected that additional future economic benefits will flow to the Board. The zoo animal collection managed by the Board is reflected in the Board’s accounting records as one dollar. This is consistent with worldwide zoo industry practice. The Board regards the animals as part of a regional and international collection and not the specific property of the holding institution. (vi) Property, Plant and Equipment All non-current physical assets are measured initially at cost and subsequently revalued at fair value less accumulated depreciation and impairment. Non-current physical assets are measured by fair value with regard to the property’s highest and best use after due consideration is made for any legal or constructive restrictions imposed on the asset. The fair value of plant, equipment and vehicles, is normally determined by reference to the asset’s depreciated replacement cost. For plant, equipment and vehicles, existing depreciated historical cost is generally a reasonable proxy for depreciated replacement cost because of the short lives of the assets concerned. (vii) Non-current assets constructed by the Board The cost of non-current assets constructed by the Board includes the cost of all materials used in construction, equipment and direct labour on the project. Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 (viii) Leases non-current assets Finance Lease +Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of ownership to the lessee. All other leases are classified as operating leases. (ix) Revaluation of non-current physical assets Non-current physical assets measured at fair value are revalued in accordance with Financial Reporting Directions ( FRD’s) issued by the Minister for Finance. This revaluation process normally occurs every five years, based upon the asset’s Government Purpose Classification. Revaluation increments or decrements arise from differences between carrying value and fair value. +Assets held under finance leases are recognised as assets of the Board at their fair value or, if lower, at the present value of the minimum lease payments, each determined at the inception of the lease. The corresponding liability to the lessor is included in the balance sheet as a finance lease obligation. +Minimum lease payments are allocated between the principal component of the lease liability, and the interest expense calculated using the interest rate implicit in the lease, and charged directly to the comprehensive operating statement. Revaluation increments are credited directly to equity in the revaluation reserve, except that, to the extent that an increment reverses a revaluation decrement in respect of that class of asset previously recognised as an expense in the net result, the increment is recognised as income in determining the net result. Revaluation decrements are recognised immediately as expenses in the net result, except that, to the extent that a credit balance exists in the revaluation reserve in respect of the same class of assets, they are debited to the revaluation reserve. +Finance lease assets are depreciated over the shorter of the estimated useful life of the asset or the term of the lease. Operating Lease +Operating lease payments are recognised as an expense on a straight-line basis over the lease term, except where another systematic basis is more representative of the time pattern of the benefits derived from the use of the leased asset. 3052 Melbourne 3777 Yarra Ranges Revaluation increases and revaluation decreases relating to individual assets within an asset class are offset against one another within that class but are not offset in respect of assets in different classes. Revaluation reserves are not normally transferred to accumulated surplus on de-recognition of the relevant asset. Land controlled by the Zoological Parks and Gardens Board is measured at fair value with regard to the land’s highest and best use after due consideration is made for legal and/or constructive restrictions imposed on the land. These restrictions, whereby the land has been reserved, have been assessed by the valuer as reducing the land value for zoning and overlay by 45% for both Werribee Open Range Zoo and Healesville Sanctuary, and 60% for Melbourne Zoo due to an additional allowance for the iconic nature of the site. The valuation is in line with FRD103D. For the 2010-11 financial year, the valuations were based on independent assessments. The previous year valuation was derived by indexing the 2008-09 data by indices supplied by The Valuer-General Victoria. The indices used in 2009-10 and categories for the valuation used are outlined below: Postcode Municipality Locality 3030 Wyndham 2010-11 Indices Derrimut, Point Cook, Werribee Valuations by independent Parkville assessment Healesville, Toolangi Category 2009-10 Indices Category Englobo 1.15 Rural Englobo 1.05 Englobo Rural 1.06 Rural ZOOS VICTORIA ANNUAL REPORT 2010-11 53 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 1 – Summary of Significant Accounting Policies (cont.) m)Liabilities (i) Employee Benefits + Long service leave ( LSL) (ii) Borrowings Liability for LSL is recognised in the provision for employee benefits. Current Liability- unconditional LSL is disclosed in the notes to the financial statements as current liability even where the Board does not expect to settle the liability within 12 months because it does not have the unconditional right to defer the settlement of the entitlement should an employee take leave within 12 months. The components of this current LSL liability are measured at: + Annual leave Liabilities for annual leave expected to be settled within 12 months of the reporting date are recognised in the provision for employee benefits in respect of employee services up to the reporting date, classified as current liabilities and measured at their nominal values. Those liabilities that are not expected to be settled within 12 months are recognised in the provision for employee benefits as liabilities, measured at present value of the amounts expected to be paid when the liabilities are settled using the remuneration rate expected to apply at the time of settlement. – Nominal value – component that is expected to settle within 12 months; and – Present value – component that is not expected to settle within 12 months; Non-current Liability- conditional LSL is disclosed as a non-current liability. There is an unconditional right to defer the settlement of the entitlement until the employee has completed the requisite years of service. This non-current LSL liability is measured at present value. A gain or loss following revaluation of the present value of non-current LSL liability due to changes in bond interest rates is recognised. + Employee benefits on-costs 54 ZOOS VICTORIA ANNUAL REPORT 2010-11 Employee benefits on-costs (payroll tax, workers compensation, superannuation) are recognised separately from provision for employee benefits. Refer to Note 8 for details. Borrowings are recorded initially at fair value, net of transaction costs. Subsequent to initial recognition, Borrowings are measured at amortised cost with any difference between the initial recognised amount and the redemption value being recognised in profit and loss over the period of the borrowing using the effective interest rate method. Fair value is determined in the manner described in Note 21(f). (iii) Payables Payables consist predominantly of creditors and other sundry liabilities. Payables are initially recognised at fair value, then subsequently carried at amortised cost and represent liabilities for goods and services provided to the Board prior to the end of financial year that are unpaid, and arise when the Board becomes obliged to make future payments in respect of the purchase of these goods and services. Fair value is determined in the manner described in Note 21(f). Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 n) New accounting standards and interpretations Certain new accounting standards and interpretations have been published that are not mandatory for the 30 June 2011 reporting period. Department of Treasury and Finance ( DTF) assesses the impact of these new standards and advises departments and other entities of their applicability and early adoption where applicable. As at 30 June 2011, the following standards and interpretations had been issued but were not mandatory for financial year ending 30 June 2011. The Board has not, and does not intend to, adopt these standards early. Applicable for annual reporting periods beginning or ending on Impact on Board financial statements Standard/Interpretation Summary AASB 9 Financial instruments This standard simplifies requirements for the classification and measurement of financial assets resulting from Phase 1 of the IASB’s project to replace IAS 39 Financial instruments: recognition and measurement (AASB 139 financial Instruments: recognition and measurement). Beginning 1 Jan 2013 No impact to Zoos Victoria’s financial statements. AASB 124 Related party disclosures (Dec 2009) The amendment clarifies and simplifies the definition of related party and removes the requirement for government related-entities to disclose details of all transactions with the government and other government- related entities. Beginning 1 Jan 2011 Impact will be assessed by DTF and DTF will consider an update of FRD21A Responsible Person and Executive Officer Disclosures. The Standard establishes a differential reporting framework consisting of two tiers of reporting requirements for preparing general purpose statement. Beginning 1 Jul 2011 No impact to Zoos Victoria’s financial statements. Financial Statements are drafted in line with DTF’s Model Report. AASB 2009-11 Amendments to Australian Accounting Standards arising from AASB 9 [AASB 1, 3, 4, 5, 7, 101, 102, 108, 112, 118, 121, 127, 128, 131, 132, 136, 139, 1023 and 1038 and Interpretations 10 and 12] This gives effect to consequential changes arising from the issuance of AASB 9. Beginning 1 Jan 2013 No impact to Zoos Victoria’s financial statements. AASB 2009-12 Amendments to Australian Accounting Standards [AASB 5, 8, 108, 110, 112, 119, 133, 137, 139, 1023 and 1031 and Interpretations 2, 4, 16, 1039 and 1052] This standard amends AASB 8 to require an entity to exercise judgement in assessing whether a government and entities known to be under the control of that government are considered a single customer for purposes of certain operating segment disclosures. Beginning 1 Jan 2011 The amendments only apply to those entities to whom AASB 8 applies, which are for-profit entities except for-profit government departments. AASB 1053 application of Tiers of Australian Accounting Standards. This standard also makes numerous editorial amendments to other AASs. ZOOS VICTORIA ANNUAL REPORT 2010-11 55 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 1 – Summary of Significant Accounting Policies (cont.) n) New accounting standards and interpretations (cont.) Impact on Board financial statements Standard/Interpretation Summary AASB 2009-14 Amendments to Australian Interpretation – Prepayments of a minimum funding requirement [AASB Interpretation 14] Amendment to Interpretation 14 arising from the issuance of Prepayments of a minimum funding requirement Beginning 1 Jan 2011 No impact to Zoos Victoria’s financial statements AASB 2010-2 Amendments to This Standard makes amendments to many Australian Accounting Standards, including Interpretations, to introduce reduced disclosure requirements to the pronouncements for application by certain types of entities. Beginning 1 July 2013 Does not affect financial measurement or recognition, so is not expected to have any impact on financial result or position. May reduce some note disclosures in financial statements. AASB 2010-4 Further Amendments to Australian Accounting Standards arising from the Annual Improvements Project [AASB 1, AASB 7, AASB 101 & AASB 134 and Interpretation 13] This Standard makes numerous improvements designed to enhance the clarity of standards. Beginning 1 Jan 2011 No significant impact on the financial statements. AASB 2010-5 Amendments to This amendment contains editorial corrections to a range of Australian Accounting Standards and Interpretations, which includes amendments to reflect changes made to the text of IFRSs by the IASB. Beginning 1 Jan 2011 No significant impact on the financial statements. AASB 2010-6 Amendments to Australian Accounting Standards – Disclosure on Transfers of Financial Assets. Amendments to AASB7 Financial Instruments, introduce additional disclosures in respect to risk exposures arising from transferred financial assets. Beginning 1 Jan 2011 No impact to Zoos Victoria’s financial statements. AASB 2010-7 Amendments to These amendments are in relation to the introduction of AASB 9. Beginning 1 Jan 2013 This amendment may have an impact on departments and public sector bodies as AASB 9 is a new standard and it changes the requirements of numerous standards. Detail of impact is still being assessed. AASB 112 Income Taxes provide an approach for measuring deferred tax liabilities. Amendments introduce a rebuttable presumption that investment property which is measured at fair value is recovered entirely by sale. Beginning 1 Jan 2012 No impact to Zoos Victoria’s financial statements. Australian Accounting Standards arising from Reduced Disclosure Requirements Australian Accounting Standards [AASB 1, 3, 4, 5, 101, 107, 112, 118, 119, 121, 132, 133, 134, 137, 139, 140, 1023 & 1038 and Interpretations 112, 115, 127, 132 & 1042] Australian Accounting Standards arising from AASB 9 (December 2010) [AASB 1, 3, 4, 5, 7, 101, 102, 108, 112, 118, 120, 121, 127, 128, 131, 132, 136, 137, 139, 1023 & 1038 and Interpretations 2, 5, 10, 12, 19 & 127] AASB 2010-8 Amendments to Australian Accounting Standards – Deferred Tax: Recovery of underlying Assets. 56 Applicable for annual reporting periods beginning or ending on ZOOS VICTORIA ANNUAL REPORT 2010-11 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 n) New accounting standards and interpretations (cont.) Applicable for annual reporting periods beginning or ending on Impact on Board financial statements Standard/Interpretation Summary AASB 2010-9 Amendments to Australian Accounting Standards – Severe Hyperinflation and Removal of Fixed Dates for First-time Adopters [AASB 1] This amendment provides guidance for entities emerging from severe hyperinflation who are going to resume presenting Australian Accounting Standards financial statements or entities that are going to present Australian Accounting Standards financial statements for the first time. It provides relief for first-time adopters from having to reconstruct transactions that occurred before their date of transition to Australian Accounting Standards. Beginning 1 July 2011 Amendment unlikely to impact on public sector entities. AASB 2011-1 Amendments to Australian Accounting Standards arising from the Trans-Tasman Convergence Project [AASB 1, AASB 5, AASB 101, AASB 107, AASB 108, AASB 121, AASB 128, AASB 132 & AASB 134 and Interpretations 2, 112 & 113] This amendment affects multiple Australian Accounting Standards and AASB Interpretations for the objective of increased alignment with IFRSs and achieving harmonisation between both Australian and New Zealand Standards. It achieves this by removing guidance and definitions from some Australian Accounting Standards, without changing their requirements. Beginning 1 July 2011 This amendment will have no significant impact on public sector bodies. AASB 2011-2 Amendments to Australian Accounting Standards arising from the Trans-Tasman Convergence Project – Reduced Disclosure Requirements [AASB 101 & AASB 1054] The objective of this amendment is to include some additional disclosure from the Trans-Tasman Convergence Project and to reduce disclosure requirements for entities preparing general purpose financial statements under Australian Accounting Standards – Reduced Disclosure Requirements. Beginning 1 July 2013 The Victorian Government is currently considering the impacts of Reduced Disclosure Requirements ( RDRs) and has not decided if RDRs will be implemented to Victorian Public Sector. AASB 2011-3 Amendments to Australian Accounting Standards – Orderly Adoption of Changes to the ABS GFS Manual and Related Amendments [AASB 1049] This amends AASB 1049 to clarify the definition of the ABS GFS Manual, and to facilitate the adoption of changes to the ABS GFS Manual and related disclosures. Beginning 1 July 2012 This amendment provides clarification to users on the version of the GFS Manual to be used and what to disclose if the latest GFS Manual is not used. No impact on performance measurements will occur. ZOOS VICTORIA ANNUAL REPORT 2010-11 57 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 2 – Income from Transactions 2011 $’000 2010 $’000 (a) Revenue Sale of Goods 5,602 5,664 Rendering of services 31,449 31,507 Total revenue 37,051 37,171 (b) Government grants Recurrent 12,191 10,336 Other 1,864 1,151 Total government grants 14,055 11,487 (c) Other income 58 Sponsorship, grants and donations 3,029 1,519 Friends of the Zoo 850 - Interest on deposits 1,620 1,251 Net gain on disposal of shares - 164 Income from investments - 62 Others 359 324 Total other income 5,858 3,320 ZOOS VICTORIA ANNUAL REPORT 2010-11 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 3 – Expenses from Transactions 2011 $’000 2010 $’000 (a) Employee benefits expense: Salary and wages 26,779 25,034 Payroll tax and workcover 1,801 1,713 Superannuation 2,382 2,216 Defined benefit plan (income)/expense - 59 Movements Annual leave and long service leave provisions 633 (201) Total employee benefits expenses 31,595 28,821 (b) Supplies and services Purchase of supplies and consumables 3,011 2,681 Purchase of services 8,099 7,696 Maintenance 5,546 4,008 Total supplies and services 16,656 14,385 (c) Depreciation and amortisation Aggregate depreciation recognised as expense during the year Buildings 5,360 5,339 Plant and equipment 503 478 Motor vehicles and buses 321 234 Depreciation of non-current assets 6,184 6,051 Amortisation of non-current assets 79 66 Total Depreciation and amortisation 6,263 6,117 (d) Other expenses Cost of goods sold 2,573 2,601 Inventories write down 15 43 Operating lease and rental expense 121 153 Others 112 93 Total other expenses 2,821 2,890 (e) Finance expenses Interest on loans - 10 Finance charges payable under finance leases and hire purchase contract 25 15 Total other expenses 25 25 ZOOS VICTORIA ANNUAL REPORT 2010-11 59 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 4 – Receivables 2011 $’000 2010 $’000 Trade and other receivables 783 800 Statutory 783 800 Net goods and service tax receivable 260 221 Total current receivables 1,043 1,021 Finance lease obligations secured by assets leased (See Note 7) 91 136 Total current borrowings 91 136 Finance lease obligations secured by assets leased (See Note 7) 239 144 Total non-current borrowings 239 144 Total borrowings 330 280 Current Contractual Note 5 – Borrowings Current Non current 60 ZOOS VICTORIA ANNUAL REPORT 2010-11 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 6 – Payables Current Trade and other payables (non-interest and are normally settled on 30 days terms) 4,523 2,481 Deferred revenue 237 210 Total current payables 4,760 2,691 Note 7 – Finance Lease Minimum future lease payments Present value of minimum future lease payments 2011 2010 2011 2010 - Not longer than one year 110 147 91 136 - Longer than one year and not longer than five years 251 156 239 144 Minimum future lease payments 361 303 330 280 Less future finance charges (31) (23) - - Present value of minimum lease payments 330 280 330 280 Current borrowings 91 136 Non-current borrowings 239 144 330 280 Finance lease liabilities payable Included in the financial statements as: ZOOS VICTORIA ANNUAL REPORT 2010-11 61 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 8 – Provisions Provision for employee benefits consist of amounts for annual leave and long service leave accrued by employees, not including on-costs. The Long Service Leave calculation assumes the retention or probability of employees remaining with the Board has been calculated based on average industry retention rates. 2011 $’000 2010 $’000 - Unconditional and expected to be settled within 12 months 2,094 1,996 - Unconditional and expected to be settled after 12 months 3,567 3,142 5,661 5,138 - Unconditional and expected to be settled within 12 months 336 313 - Unconditional and expected to be settled after 12 months 572 492 908 805 Total current provisions 6,569 5,943 Employees benefits 467 463 Provisions related to employee benefit on-costs: 75 72 Total non-current provisions 542 535 Total provisions 7,111 6,478 Opening balances 6,478 6,679 Net increment/(decrement) to provision 633 (201) Closing balance 7,111 6,478 Opening balance 660 647 Additions 111 15 Closing balance 771 662 Opening balance (160) (96) Amortisation expense (79) (66) Closing balance (239) (162) Net book value at the end of the financial year 532 500 Current provisions Employees benefits Provisions related to employee benefit on-costs: Non-current provisions Movement in provisions Note 9 – Intangible assets Non-current Gross carrying amount Accumulated amortisation 62 ZOOS VICTORIA ANNUAL REPORT 2010-11 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 10(a) – Property, plant and equipment and vehicles – Carrying amounts $’000 Land at fair value 2010 2011 Plant, equipment, vehicles at fair value Motor vehicles finance lease at fair value Construction in progress at cost 2010 2011 2010 2011 2010 2011 At Cost - 24,775 9,413 9,001 532 585 5,227 Valuation – 2007 - 84,871 2011 Buildings at valuation and cost 2010 Total 2011 2010 1,343 15,172 35,704 Non-current Valuation - 2010 - 90,839 - 84,871 - 90,839 Valuation - 2011 93,040 - 117,113 - 210,153 Sub Total 93,040 90,839 117,113 109,646 9,413 9,001 532 585 5,227 - 1,343 225,325 211,414 Accumulated Depreciation Closing balance - - - (14,933) (4,760) (4,681) 93,040 90,839 117,113 94,713 4,653 4,320 (200) 332 (296) (4,960) (19,910) 289 5,227 1,343220,365 191,504 An independent valuation of the Board’s land and buildings was performed by Patel Dore Valuers Pty Ltd and Donald Cant Watts Corke Pty Ltd to determine the fair value of the land and buildings respectively. The basis of valuation is the market value for the existing use which is based on the replacement cost of each asset’s remaining future service life and thus approximates its fair value. The valuation was based on independent assessments. The effective date of the valuation was 30 June 2011. The 2010 valuation for land is in line with Financial Reporting Direction (FRD103D) the basis of valuation is outlined in Note 1(l) (ix) Note 10(b) – Property, plant and equipment and vehicles – Movements in carrying amounts $’000 Land at fair value 2011 2010 Buildings at valuation and cost 2011 Plant, equipment, vehicles at fair value Motor vehicles finance lease at fair value 2010 2011 2010 2011 2010 90,839 86,139 94,713 76,963 4,320 3,666 289 278 Construction in progress at cost 2011 2010 Total 2011 2010 Non-current Opening balance 1,343 17,332 191,504 184,378 Additions 6,191 1,351 1,027 1,264 204 192 4,545 5,749 11,967 Transfer from construction in progress 661 21,738 (661) (21,738) - Net revaluation increments/decrements 2,201 4,700 20,908 - 23,109 Disposal (6) - (27) Depreciation expense (5,360) (5,339) (688) (610) (134) Closing balance 4,653 4,320 332 93,040 90,839 117,113 94,713 (79) 8,556 - 4,700 (33) (79) (102) (6,182) (6,051) 289 5,227 1,343220,365 191,504 ZOOS VICTORIA ANNUAL REPORT 2010-11 63 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 11 – Other economic flows included in net result 2011 $’000 2010 $’000 Net gain on disposal of physical assets 34 30 Total net gain/(loss) on non financial assets 34 30 Balance at the beginning of the financial year 102,469 97,769 Revaluation increments/(decrements) 23,109 4,700 Balance at the end of the financial year 125,578 102,469 Audit and review of the financial report by the Victorian Auditor General’s Office 30 30 Total auditor’s remuneration 30 30 – Payable within 1 year 1,222 611 Total capital expenditure commitments 1,222 611 Net gain/(loss) on non financial assets Note 12 – Reserves Physical asset revaluation reserve The assets revaluation reserve arises on the revaluation of land and buildings. Note 13 – Auditor’s Remuneration Note 14 – Commitments for Expenditure The following commitments have not been recognised as liabilities in the financial statements. (a) Capital expenditure commitments (b) Operating Lease commitments – Payable within 1 year 89 115 – Payable longer than 1 year and not longer than 5 years 24 113 Total operating lease 113 228 Note 15 – Subsequent Events The free entry for children under 16, on weekends, public and school holidays, policy commenced 1 July 2011 and is expected to impact the paid visitation mix. The State Government has fully funded this initiative and it is not anticipated that this policy will significantly affect the financial operations of the Zoological Parks and Gardens Board. Note 16 – Contingent assets and contingent liabilities The Board does not have any contingent assets and contingent liabilities at the end of the financial year. 64 ZOOS VICTORIA ANNUAL REPORT 2010-11 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 17 – Cash Flow Information 2011 $’000 2010 $’000 (a)Reconciliation of cash and cash equivalents For the purposes of the Cash Flow Statement, cash includes cash on hand and at bank, and short-term deposits, net of outstanding bank overdrafts. Cash as at the end of financial year as shown in the Cash Flow Statement is reconciled to the related items in the balance sheet as follows: Cash on hand and at bank 888 1,028 Short term deposit at call 27,850 31,350 Total cash and cash equivalent 28,738 32,378 (362) (230) 6,263 6,117 (b)Reconciliation of net result for the period to net cash flows from operating activities Net result Non cash movements: – Depreciation and amortisation of non current assets Movements included in investing and financing activities: – (Gain)/loss on sale or disposal of non-financial assets (34) (30) – (Gain)/loss on financial assets - (177) Movements in assets and liabilities: – (Increase)/decrease in inventories (207) (320) – (Increase)/decrease in receivables 17 825 – (Increase)/decrease in prepayments (16) (30) – (Increase)/decrease in defined benefit assets - 59 – (Decrease)/increase in payables 333 (11) – (Decrease)/increase in deferred revenue 27 48 – (Decrease)/increase in provisions 592 (179) Net cash flows from/(used in) operating activities 6,613 6,072 Additions to vehicles under finance leases during the financial year 204 192 Total additions to vehicles under finance lease 204 192 (c) Non-cash financing and investing activities ZOOS VICTORIA ANNUAL REPORT 2010-11 65 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 18 – Superannuation Employees of the Board are entitled to receive superannuation benefits and the Board contributes to various superannuation funds during the year. However, superannuation contributions paid or payable for the reporting period are included as part of employee benefits in the comprehensive operating statement of the Board. The name, details and amounts expensed in relation to the major employee superannuation funds and contributions made by the Board are as follows: Contributions for the year State defined benefit fund (Note 1(k)(viii) Vicsuper Others Total 66 ZOOS VICTORIA ANNUAL REPORT 2010-11 Contributions outstanding at the end of the year 2011 $’000 2010 $’000 2011 $’000 2010 $’000 339 345 0 0 1,870 1,720 0 0 173 181 0 0 2,382 2,246 0 0 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 19 – Responsible Persons In accordance with the Ministerial Directions issued by the Minister for Finance under the Financial Management Act 1994, the following disclosures are made regarding responsible persons for the reporting period. Unless otherwise stated, the responsible persons held office for the full financial year (1st July 2010 to 30 June 2011). Responsible Minister The Hon Gavin Jennings Minister for Environment and Climate Change i July 2010 to 2 December 2010 The Hon Ryan Smith Minister for Environment and Climate Change 2 December 2010 to 30 June 2011 Members of the Board Andrew Fairley (Chair) Retirement benefits Remuneration bands of responsible persons No of person 2011 2010 Total retirement benefits received or due and receivable by Responsible Persons from the reporting entity. $0 to $9,999 8 8 $10,000 to $19,999 1 1 $220,000 to $229,999 - 1 $240,000 to $249,999 1 - 10 10 Total Number Remuneration other than retirement benefits 2011 $’000 2010 $’000 - - Related party transactions of responsible persons Other related party transactions requiring disclosure under the Directions of the Minister for Finance have been considered and there are no matters to report. Total remuneration received, or due and receivable by Responsible Persons from the reporting entity. 2011 $’000 2010 $’000 323 298 Gaye Hamilton Helen Thornton Kimberley Dripps 1st July 2010 to 15 March 2011 The following Board members term expired on 29 April 2011 and term extended from 10 May 2011 to 9 August 2011 Irene Irvine (Deputy Chair) Nicholas Whitby Kenneth Hinchcliff The following Board members term expired on 29 April 2011 and term extended from 7 June 2011 to 6 September 2011 Pru Sanderson Mary Gillet Chief Executive Officer Jenny Gray ZOOS VICTORIA ANNUAL REPORT 2010-11 67 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 20 – Remuneration of Executives Remuneration bands The number of executive officers, other than responsible persons included under ‘Remuneration of Responsible Persons’ above during the reporting period are shown below in their relevant income bands. Several factors have affected total remuneration payable to executives over the year. A number of employment contracts started part way through the year with the full impact this financial year and a number of executives received bonus payments during the year. $120,000 to $129,999 $130,000 to $139,999 $140,000 to $149,999 No of persons Total remuneration Base remuneration 2011 2010 2011 2010 $10,000 to $19,999 1 - 1 - $60,000 to $69,999 - 2 1 2 $100,000 to $109,999 - - 1 - - - 1 - 1 - - - 2 3 2 4 $150,000 to $159,999 1 2 - 3 $160,000 to $169,999 1 2 3 1 $170,000 to $179,999 2 - - - $180,000 to $189,999 1 1 1 - $230,000 to $239,999 1 - - - 10 10 10 10 1,538 1,354 1,261 1,296 Total number Total amount ($’000) Note 21 – Financial Instruments (a) Categorisation of financial instruments 2011 $’000 2010 $’000 Cash and cash equivalents 28,738 32,378 Receivables (excluding statutory amount) 783 800 Total financial assets 29,521 33,178 Financial assets Financial Liabilities Payables 4,760 2,691 Borrowings 330 280 Total financial liabilities 5,090 2,971 (b)Financial risk management objectives The Board’s principal financial instruments comprise interest-bearing loans, finance leases and cash and short-term deposits. The main purpose of these financial instruments is to finance the acquisition of capital assets and the day-to-day operations. The Board has various other financial assets and liabilities such as trade receivables and trade payables, which arise directly from its operation. 68 ZOOS VICTORIA ANNUAL REPORT 2010-11 It is the Board’s policy that no trading in financial instruments, including derivative financial instruments, shall be undertaken. The main risks arising from the Board’s financial instruments are interest rate risk and credit risk. The policies for managing these risks are discussed in more detail below. (c)Significant accounting policies Details of the significant accounting policies and methods adopted, including the criteria for recognition, the basis of measurement and the basis on which income and expenses are recognised, in respect of each class of financial asset, financial liability and equity instrument are disclosed in note 1 to the financial statements. Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 (d)Significant terms and conditions Financial assets (e)Credit risk (g)Market risk exposure Receivables are carried at the nominal amounts due less any allowance for doubtful debts, when there is objective evidence that the receivable amount is impaired. Credit sales are normally on seven to 30 day terms. Interest-bearing deposits are carried at the lower of cost and net realisable value. Interest revenue is brought into account as it is earned. All interestbearing deposits have a maturity of less than 180 days. Financial Liabilities Payables are recognised for future amounts to be paid in respect of goods and services received, whether or not billed to the Board. Settlement of creditors is normally within a 30-day term. Borrowings are carried at amortised costs. Interest is charged as an expense as it is incurred. All loans are secured by way of a charge over the Board’s revenue and by State Government Guarantees. The Board’s maximum exposure to credit risk at balance date for each class of recognised financial assets is the carrying amount of those assets as disclosed in the statement of financial position. The Board minimises concentrations of credit risk by undertaking transactions with a large number of customers and counter parties. It is the Board’s policy that all customers who wish to trade on credit terms are subject to credit verification procedures. In addition, receivable balances are monitored on an ongoing basis with the result that the Board’s exposure to bad debts is not significant. Interest rate risk Taking into account past performance, future expectations, economic forecasts, and management’s knowledge and experience of the financial markets, the Board believes the following movements are ‘reasonably possible’ over the next 12 months: A parallel shift of +1 per cent and -1 per cent in market interest rates (AUD ) from year-end rates of 4.9 per cent; A parallel shift of +5 per cent and -5 per cent in market volatility of unit prices for its investment in indexed fund. Table shown in Note 21(j) discloses the impact on net operating result and equity for each category of financial instrument held by the Board at year-end as presented to key management personnel, if the above movements were to occur. The Board is not materially exposed to any customer or counter party. The available-for-sale investments held by the Board have been valued at market value at balance date. For other financial assets and liabilities, they are included in the Balance Sheet at amounts, which approximate their fair values. Transaction costs associated with exchanging assets and liabilities are not material and consequently are not included in the carrying value of these assets and liabilities. Fair values for cash, cash equivalents, interest-bearing deposits, receivables and payables are represented by the carrying amounts in the balance sheet. Borrowings reflect the amount to be repaid in accordance with the agreed terms and conditions of the loans and leases. Exposure to interest rate risk is insignificant. Minimisation of risk is achieved by mainly undertaking fixed rate or non-interest bearing financial instruments. For financial liabilities, the Board mainly undertakes financial liabilities with fixed rate. Sensitivity disclosure analysis (f) Fair Value The Board exposures to market risk are primarily through interest rate risk and other price risks. The processes used to manage each of these risks are disclosed in the paragraphs below. ZOOS VICTORIA ANNUAL REPORT 2010-11 69 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 21 – Financial Instruments (cont.) (h)Interest rate exposure of financial instruments $’000 Details Weighted average effective interest rate 2011 % Interest rate exposure Carrying amount Fixed interest rate Variable interest rate Non-interest bearing 2010 2011 2010 2011 2010 2011 2010 2011 % 2010 Cash and deposits: – Cash and cash equivalents 4.82 4.02 28,738 32,378 - - 28,565 32,193 173 185 783 800 956 985 4,760 2,691 Receivables: – Trade debtors and other receivables at amortised cost excluding statutory amount 783 800 29,521 33,178 - - 28,565 32,193 Payables: – Other payables at amortised cost 4,760 2,691 Borrowings: – Finance lease liabilities 6.59 6.54 330 280 330 280 5,090 2,971 330 280 4,760 2,691 (i) Maturity of financial instruments $’000 Maturity dates Details Carrying Greater than 1 butGreater than 3 but amount Less than 1 year less than 3 years less than 5 years 2011 2010 2011 2010 2011 2010 2011 2010 Greater than 5 years 2011 Cash and deposits: – Cash and cash equivalents 28,738 32,378 28,738 32,378 Receivables: –Trade debtors and other receivables at amortised cost excluding statutory amount 783 800 783 800 29,521 33,178 29,521 33,178 Payables: – Other payables at amortised cost 4,760 2,691 4,760 2,691 Borrowings: – Finance lease liabilities 70 136 239 144 5,090 2,971 4,851 2,827 239 144 ZOOS VICTORIA ANNUAL REPORT 2010-11 330 280 91 2010 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 21 – Financial Instruments (cont.) (j) Market risk exposure of financial instruments Interest rate risk -100 basis points +100 basis points Other price risk -5 per cent +5 per cent $’000 Carrying Accum- Accum- Details amount Net Result Surplus Net Result Surplus Net Result Available -for-sale Reserve Net Result Available -for-sale Reserve 2011 Financial assets: Cash and cash equivalents (a) Receivables 28,565 (286) (286) 286 286 783 Financial liabilities: Payables Borrowings 4,760 330 Total increase/(decrease) (286) (286) 286 286 - - - - Note Sensitivities of market movement in cash rates and market volatility in investments. (a)Sensitivity impact on net result due to a +/-100 basis points movement in market interest rate. It does not include non-interest bearing amounts held for daily use as change and petty cash. Interest rate risk -100 basis points +100 basis points Other price risk -5 per cent +5 per cent $’000 Carrying Accum- Accum- Details amount Net Result Surplus Net Result Surplus Net Result Available -for-sale Reserve Net Result Available -for-sale Reserve 2010 Financial assets: Cash and cash equivalents (a) Receivables 32,193 (322) (322) 322 322 800 Financial liabilities: Payables Borrowings 2,691 280 Total increase/(decrease) (322) (322) 322 322 - - - - - - - - Note Sensitivities of market movement in cash rates and market volatility in investments. (a)Sensitivity impact on net result due to a +/-100 basis points movement in market interest rate. It does not include non-interest bearing amounts held for daily use as change and petty cash. ZOOS VICTORIA ANNUAL REPORT 2010-11 71 Zoological Parks and Gardens Board Notes to the financial statements for the financial year ended 30 June 2011 Note 22 – Glossary of Terms Actuarial gains or losses on superannuation defined benefit plans Actuarial gains or losses reflect movements in the superannuation liability resulting from differences between the assumptions used to calculate the superannuation expense from transactions and actual experience. AASB Accounting Standards issued by the Australian Accounting Standards Board Comprehensive result Total comprehensive result is the change in equity for the period other than changes arising from transactions with owners. It is the aggregate of net result and other non-owner changes in equity. Commitments Commitments include those operating, capital and other outsourcing commitments arising from non cancellable contractual or statutory sources. Employee benefits expenses Employee benefits expenses include all costs related to employment including wages and salaries, leave entitlements, redundancy payments and superannuation contributions. Financial asset A financial asset is any asset that is: (a)cash; (b)an equity instrument of another entity; (c)a contractual right: + to receive cash or another financial asset from another entity; or + to exchange financial assets or financial liabilities with another entity under conditions that are potentially favourable to the entity; or 72 ZOOS VICTORIA ANNUAL REPORT 2010-11 (d)a contract that will or may be settled in the entity’s own equity instruments and is: + a non derivative for which the entity is or may be obliged to receive a variable number of the entity’s own equity instruments; or + a derivative that will or may be settled other than by the exchange of a fixed amount of cash or another financial asset for a fixed number of the entity’s own equity instruments. Financial liability A financial liability is any liability that is: (a) A contractual or statutory obligation: (i) To deliver cash or another financial asset to another entity; or (ii) To exchange financial assets or financial liabilities with another entity under conditions that are potentially unfavourable to the entity; or (b) A contract that will or may be settled in the entity’s own equity instruments and is: (i) A non-derivative for which the entity is or may be obliged to deliver a variable number of the entity’s own equity instruments; or (ii) A derivative that will or may be settled other than by the exchange of a fixed amount of cash or another financial asset for a fixed number of the entity’s own equity instruments. For this purpose the entity’s own equity instruments do not include instruments that are themselves contracts for the future receipt or delivery of the entity’s own equity instruments. Grants Grants can be paid as general purpose grants which refer to grants that are not subject to conditions regarding their use. Alternatively, they may be paid as specific purpose grants which are paid for a particular purpose and/or have conditions attached regarding their use. Financial statements Depending on the context of the sentence where the term ‘financial statements’ is used, it may include only the main financial statements (i.e. comprehensive operating statement, balance sheet, cash flow statements, and statement of changes in equity); or it may also be used to replace the old term ‘financial report’ under the revised AASB 101 (Sept 2007), which means it may include the main financial statements and the notes. Intangible assets Intangible assets represent identifiable non monetary assets without physical substance. Interest expense Costs incurred in connection with the borrowing of funds Interest expenses include interest on bank overdrafts and short term and long term borrowings, amortisation of discounts or premiums relating to borrowings, interest component of finance leases repayments, and the increase in financial liabilities and non employee provisions due to the unwinding of discounts to reflect the passage of time. Interest revenue Interest revenue includes interest received on bank term deposits, interest from investments, and other interest received. Net acquisition of non-financial assets (from transactions) Purchases (and other acquisitions) of non-financial assets less sales (or disposals) of non-financial assets less depreciation plus changes in inventories and other movements in non-financial assets. Includes only those increases or decreases in non-financial assets resulting from transactions and therefore excludes write offs, impairment write downs and revaluations. Net result Other economic flows Supplies and services Net result is a measure of financial performance of the operations for the period. It is the net result of items of revenue, gains and expenses (including losses) recognised for the period, excluding those that are classified as ‘other non owner changes in equity’. Other economic flows are changes in the volume or value of an asset or liability that do not result from transactions. It includes gains and losses from disposals, revaluations and impairments of non current physical and intangible assets; actuarial gains and losses arising from defined benefit superannuation plans; fair value changes of financial instruments and agricultural assets; and depletion of natural assets (non produced) from their use or removal. In simple terms, other economic flows are changes arising from market re-measurements. Supplies and services generally represent cost of goods sold and the day to day running costs, including maintenance costs, incurred in the normal operations of the Board. Net result from transactions/net operating balance Net result from transactions or net operating balance is a key fiscal aggregate and is revenue from transactions minus expenses from transactions. It is a summary measure of the ongoing sustainability of operations. It excludes gains and losses resulting from changes in price levels and other changes in the volume of assets. It is the component of the change in net worth that is due to transactions and can be attributed directly to government policies. Non-financial assets Non-financial assets are all assets that are not ‘financial assets’ such as property, plant and equipment, vehicles etc. Payables Includes short and long term trade debt and accounts payable, grants and interest payable. Receivables Includes short and long term trade credit and accounts receivable, grants, nett of goods and service tax receivable and interest receivable. Transactions Transactions are those economic flows that are considered to arise as a result of policy decisions, usually an interaction between two entities by mutual agreement. They also include flows within an entity such as depreciation where the owner is simultaneously acting as the owner of the depreciating asset and as the consumer of the service provided by the asset. Taxation is regarded as mutually agreed interactions between the government and taxpayers. Transactions can be in kind (e.g. assets provided/given free of charge or for nominal consideration) or where the final consideration is cash. In simple terms, transactions arise from the policy decisions of the government. Sales of goods and services Refers to revenue from the direct provision of goods and services and includes fees and charges for services rendered, sales of goods and services, fees from regulatory services, work done as an agent for private enterprises. It also includes rental income under operating leases and on produced assets such as buildings and entertainment, but excludes rent income from the use of non produced assets such as land. User charges includes sale of goods and services revenue. ZOOS VICTORIA ANNUAL REPORT 2010-11 73 74 ZOOS VICTORIA ANNUAL REPORT 2010-11 ZOOS VICTORIA ANNUAL REPORT 2010-11 75 DISCLOSURE INDEX Ministerial Directions, Report of Operations Legislation Requirement Page Reference Charter and Purpose FRD 22B Manner of establishment and the relevant Ministers 33 FRD 22B Objectives, functions, powers and duties 33 FRD 22B Nature and range of services provided 2, 33 Management and Structure FRD 22B Organisational structure 31, 35 Financial and Other Information FRD 10 Disclosure index 76 FRD 12A Disclosure of major contracts 37 FRD 15B Executive officer disclosures 68 FRD 22B Operational and budgetary objectives and performance against objectives 32 FRD 22B Employment and conduct principles 29 FRD 22B Occupational health and safety policy 29 FRD 22B Summary of the financial results for the year 10 FRD 22B Significant changes in financial position during the year 37 FRD 22B Major changes or factors affecting performance 38 FRD 22B Subsequent events 37 FRD 22B Application and operation of Freedom of Information Act 1982 37 FRD 22B Compliance with building and maintenance provisions of Building Act 1993 38 FRD 22B Statement on National Competition Policy 37 FRD 22B Application and operation of the Whistleblowers Protection Act 2001 37 FRD 22B Details of consultancies over $100,000 37 FRD 22B Details of consultancies under $100,000 37 FRD 22B Statement of availability of other information 39 FRD 25 Victorian Industry Participation Policy disclosures 39 FRD 29 Workforce Data disclosures 29 FRD 30 Standard requirements for the design and print of annual reports Throughout SD 4.5.5 Risk management compliance attestation SD 4.2(g) General information requirements SD 4.2(j) Sign-off requirements 36 1-42 5, 6 Legislation Building Act 1983 76 ZOOS VICTORIA ANNUAL REPORT 2010-11 38 Financial Management Act 1994 Reporting requirement Freedom of Information Act 1982 37 Whistleblowers Protection Act 2001 37 Victorian Industry Participation Policy Act 2003 39 ZOOS VICTORIA FINANCIAL REPORT 2009-10 5 Melbourne Zoo PO Box 74 Parkville Victoria 3052 Elliott Avenue Parkville Victoria Tel: 61 3 9285 9300 Fax: 61 3 9285 9350 Healesville Sanctuary PO Box 248 Healesville Victoria 3777 Badger Creek Road Healesville Victoria Tel: 61 3 5957 2800 Fax: 61 3 5957 2870 Werribee Open Range Zoo PO Box 460 Werribee Victoria 3030 K Road Werribee Victoria Tel: 61 3 9731 9600 Fax: 61 3 9731 9644 Zoos Victoria PO Box 74 Parkville Victoria 3052 Elliott Avenue Parkville Victoria Tel: 61 3 9285 9300 Fax: 61 3 9285 9330 Email: [email protected] ABN 96 913 959 053 www.zoo.org.au © State of Victoria, Zoos Victoria 2011. This publication is copyright. No part may be reproduced by any process except in accordance with the provisions of the Copyright Act 1968. ISSN 1838-3645 Printed on 100% recycled paper. Photography: Trent Browning, Max Deliopoulos.
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