UNIVERSITY OF CENTRAL OKLAHOMA BANNER® SYSTEM GENERAL PERSON DATA STANDARDS MANUAL --..., ._-----~---_ .... PURPOSE AND PROCEDURES Version 1.4 Effective February 1, 2002 CHAPTER 5. DATE STANDARDS 21 CHAPTER 6. ADDRESS AND TELEPHONE STANDARDS 22 22 23 23 23 24 24 24 24 25 ADDRESS TypES STREET STANDARDS SECONDARY ADDRESS UNIT DESIGNATORS ABBREVIATIONS FOR STREET DESIGNATORS POST OFFICE ADDRESSES STATE STANDARDS ZIP CODE STANDARDS TELEPHONE TYPES E-MAIL TYPES CHAPTER 7: OTHER ITEMS 26 26 26 26 BUILDING CODES MAINTENANCE FORM CONSIDERATIONS DATA LOADS iii Custodian for the Financial Aid System • Financial Aid Office Custodians for the Student System • • • Enrollment Management Student Services Office Business Services Custodians for the Human Resources System • • Human Resources Office Business Services Security or access levels for each individual employee are determined by owner offices, (custodians) and each user must complete training before access is granted. Administrative Responsibility By law, certain electronic institutional data is confidential and may not be released without proper authorization. Employees should adhere to any applicable federal and state laws, and University - --~-- -- --policies-conceming--storage,retention;use;-release~and-destruction-of-data. All levels of management shall ensure that, for their areas of accountability, each information system user knows his/her responsibilities. Each system user shall read and understand this statement before accessing the system. Electronic data is owned by the institution and is a vital university asset. All institutional data, whether maintained in the central database or copied into other data systems including microcomputers, remains the property of UCO. Access to data is not approved for use outside an individual's official university responsibility. Computerized, institutional data shall be used orlly for the legitimate business of UCO. Administrative computing services and facilities shall be used only as required in the performance of job functions. Supervising administrators shall ensure a secure office environment with regard to all institutional information systems. Administrators shall validate the access requirements of their staff according to job functions, before submitting requests for the provision of access. Under no circumstances shall anyone use institutional electronic data (in detail or summary) in any publication, seminar, or professional presentation, or otherwise release data, in any form, outside the university without prior approval from the appropriate data custodian or the appropriate executive officer. Data should never be left on any system to which access is not controlled. All system users must not leave their workstations while logged into BANNER. All users must log out at the end of the day. 2 University of Central Oklahoma BANNER® Data Entry Standards Legal Issues General Person members are reminded of their legal obligation for data access and disclosure: Users must be aware of federal regulations (FERPA, etc.) and university policies applicable to data under the jurisdiction of their offices. Disclosure of information is restricted to custodians or their representatives. Contact a custodian or direct representative (Le., the Registrar or a representative of the Registrar for student information, for example) prior to disclosure of information. Data is private and shall be used only for the legitimate business of the university. Duplicate Entries Note: Each system has similar screens but the first character defines what system and what module a form pertains to: F - Finance S - Student P - Human Resources/Payroll A-Alumni R - Financial Aid T - Accounts Receivable -----~GeneTal-persorr-data-mayi>e-entered-on·a- variety-ofscreens;-dependingon-the-systemcmd· module used. Most name and address data are entered on "Identification"; forms ending in IDEN (example: Student uses SPAIDEN, Alumni uses APAIDEN, Human Resources uses PPAIDEN, Finance uses FOAIDEN, and Financial Aid uses RPAIDEN). Because BANNER is a shared database, entry into any IDEN form affects all systems. It is critical that new records do not duplicate existing general identity (PIDM) entries on the systems. The term "duplicate PIDM" means that one single entity (whether an individual or corporation) has more than one BANNER® record. This defeats the whole purpose of a relational database - now we either have multiple versions of the truth or incomplete information for the entity. Some results may be: 1) reports are invalid; 2) contacts are inaccurate; 3) inaccuracies can be seen as confusing or uncaring when communicating with both internal and external clients. 4 University of central Oklahoma BANNER® Data Entry Standards User 10 Structure User IDs will be established with the following standards: 1. The user 10 will consist of the employee's first initial of the first name and the entire last name, up to a maximum of 20 characters. In the event of duplicate first initiaVlast name combinations, a numerical character, 2. starting with 1 and incrementing by 1, will be added to the end of the user 10. 3. Existing users at the inception this policy will maintain their Lotus Notes ID, and additional User IDs for other systems will be created the same. Non-eonforming IDs will be reissued as time permits. Examples: Jane Doe will have a user ID of jdoe. Susan UniversityofCentralOklahoma will have a user ID of suniversityofcentralo. James Doe will have a user ID of jdoe1. Samanatha Universityofcentraloklahoma will have a user ID of suniversityofcentral1. Passwords A generic password will be created when access to a given system is approved. Upon first entry into the system, the employee will be required to change the password. Additionally, all information access systems used campus wide will require a password change every 60 days. Instruction on how to change passwords will be provided by Technology User Services. Please use the guidelines noted below to ensure your password will stay secure and be difficult to 1. 2. 3. 4. Passwords must be at least 4 characters in length. Ideally, passwords should be at least 8 characters long. However, some systems do not allow for that many characters. Including numbers in a password makes it more difficult to breach. The password must not start with a number, however, due to limitations on the Banner system. Special characters, such as $, #, etc. may also be used. Passwords should not be information from a user's life that is easy to guess, i.e., first name, last name, nickname, child or spouses name, birth or anniversary dates, etc. Do not write down and store your password in an easily accessible location, such as a desk drawer, monitor screen, keyboard shelf, etc. Forgotten Passwords If you forget your password to a campus wide system, contact Technology Support at 405-974-2255 for assistance during normal business hours. You may also send an e-mail to [email protected]. Please include a subject line of Account Information; this subject line will help expedite your request. You will be contacted when your password has been reset. As stated above, no password or user ID information will be distributed through any electronic means, or through Campus Mail. New password assignments may be collected during normal business hours at Technology Support, Math and Computing Science Building, Room 170. Breached Passwords If you think another person has knowledge of your user ID/password combination, contact 6 University of Central Oklahoma BANNER® Data Entry Standards Before granting access to data, the system manager shall be satisfied protection requirements have been implemented and that a "need to know" is clearly demonstrated. By approving end-user access to institutional data, the system manager consents to the use of this data within the normal business functions of administrative and academic offices. Query access to institutional data will be broadly available throughout the institution. System managers are responsible for the accuracy and completeness of data files in their areas. Misuse or inappropriate use by individuals will result in revocation of the user's access privileges. System managers are also responsible for the maintenance and control of the administrative information system's validation and rule tables, and the validation and approval of software releases that affect their areas of responsibility. These tables and processes define how business is conducted at UCO. University of Central Oklahoma System Managers AREA of RESPONSIBILITY SYSTEM MANAGER Student System Assistant Vice President for Enrollment Management Assistant Vice President for Administration Financial Aid Director Assistant Vice President for Administration Chief TechnoloClY Officer Assistant Vice President for Administration Vice President for Development Finance SYstems Financial Aid Systems Pavroll --_.. General Systems Human Resources Alumni ----_. System Manager Policy The following conventions govern which office makes changes to student, employee, financial aid recipient or vendor records in the integrated administrative information system called BANNER®. If the PERSON is... THEN... An Employee and not a student An Employment Applicant Student and not an Employee Human Resources makes the change Human Resources makes change Enrollment Services makes the change 8 University of central Oklahoma BANNER® Data Entry Standards CHAPTER 2: RECORD SEARCHES SEARCH FIRST - Before you create a new record for a person or organization, you must conduct an 10 and name search to make sure the person or organization hasn't already been entered in the BANNER® database. All offices must conduct a thorough search to prevent entering a duplicate record. Every effort must be made to ensure you are not duplicating an existing record. It is very difficult to effectively align all subsequent transactions under the proper single 10 if a duplicate record is ever created. Careful searching will prevent the creation of duplicates. Person Name Searches • Press LIST FIELD VALUES to enter the search screen. • Note: Searches must be done from an IDEN or VEND form because these search ALL general person records. FTMVEND displays both person and nonperson records. For IDEN screens, List of Values searches for person records; Count Query Hits "-------""------"-----"--"---"- ----sear41es-fQr:--nGRper~QIl__feCQr-ds._____sear41es-fr{)m_QtRet"_scr~el1s- restrict the information to records associated with that module. In the Finance module, always add records with the FOAlDEN screen. In the Alumni module, use the SOAIDEN form for person searches and SOACOMP for non person searches. • Type in the name to be searched using the %(wildcard) to broaden the search. Example: record =Dennis Redmond Query as: Last Name: Redmond First Name: 0% Or just Last Name of Redmond% Example: record =John McDonald Query as: without spaces (McDonald) and with spaces (Mc Donald) Note: Some names have unique spellings. Search on all possibilities by broadening the wildcard search or use the "sounds like" function. Also, remember that suffixes are not part of the name. Example: Fergason, Furgason, Ferguson Input as: 10 University of Central Oklahoma BANNER® Data Entry Standards CHAPTER 3. GENERAL PERSON INFORMATION ADDING GENERAL PERSON DATA Social Security Numbers Since Social Security numbers are essential to Financial Aid and Human Resources, the PERS form has a specific field to store the CORRECT (validated) social security number. Because SSN may come from various sources, it mayor may not be verified. Therefore, do not add the SSN field automatically, unless you have verified it from proper documents. It will be added manually once the number is verified. If a record is found to have multiple numbers in the "SSN" format, or the SSN appears to be connected to the wrong person, report the· problem to your supervisor for resolution. Gender I~E DESCRIPTION EXPLANATION M MALE A male person, man or bov F FEMALE A female person, woman or Qir1 N NOT AVAILABLE Use N when the information is not available or if the gender cannot be determined by the name (i.e., Chris, Pat, Terry, etc.) 12 University of central Oklahoma BANNER® Data Entry Standards PR Permanent Resident RE RefuQee/Asylee ST Status Unknown! Uncollected SV Student Visa (F-1 or M1 Visa) TR Temporary Resident US US Citizen Resident alien - a person who is not a citizen or national of the United States and who has been lawfully admitted for permanent residence. Member of the United States, owing service to it, and having attendant political rights.. Legacy Codes A legacy code indicates if a relative of the individual listed in the key block attended UCO. Use LIST FIELD VALUES to select the appropriate value. Ethnic Code Ethnic Code is required for all students and· employees. Enter the correct code. CODE DESCRIPTION EXPLANATION A Asian A person having origins in any of the original peoples of the Far East, Southeast, Asia. This includes people from China, Japan, Korea, and Vietnam. B Black, Non-Hispanic A person having origins in any of the black racial groups of Africa (except those of Hispanic origin). H Hispanic A person of Puerto Rican, Cuban, central, or South American, or other Spanish culture or origin, regardless of race. N American Indian or Native Alaskan A person having origins in any of the original peoples of North American or who maintain cultural identification through tribal affiliation or community reCOQnition. P Pacific Islander A person of Hawaii or pacific island descent W White, Non-Hispanic A person having origin in any of the original people of Europe, North Africa, or the Middle East (except those of Hispanic origin). X Unknown This category is used ONLY if the student did not select a racial/ethnic designation, and the institution finds it impossible to place the student in one of the aforementioned racial/ethnic categories during enrollment or in post enrollment identification or verification process. XD Declined to State NR Non-resident Alien This category MUST be used for all non-resident alien persons. DO NOT include them in one of the categories above. 14 University of Central Oklahoma BANNER® Data Entry Standards For reporting purposes, STATUS is used to determine if the address is active. Blanks are active; I indicates inactive. Inactive addresses will be bypassed by m.ost reporting programs. Because of the difference between modules, to indicate that an address is no longer valid, always change the status from blank to "I". Not all Finance screens allow for a date range to be added. If possible, make all address changes to SPAIDEN rather than FOAIDEN or FRMVEND or FTMAGCY. When using the SPAIDEN screen, please insert the ENDING date. This date is helpful to other offices in determining how recently the address has been changed. Example: Address Effective Dates From: 01-Jan-1994 Status: I To: 15-Aug-1995 Source: (Status "I" is for inactive) User: KATHYG Note: If an individual indicates that they do not want mail, a flag should be set within the module to exclude that record from mailings. Putting a NO MAIL indicator in the address field(s) affects other modules' mailings, such as Bursar billings, and Fianancial Aid award letters. If the individual is a current student, notification must be provided to the Bursar and Financial Aid offices, when the NO MAIL indicator is set. ---~ .... __._------_._---_._-- 16 University of central Oklahoma BANNER® Data Entry Standards Preferred First Name should be entered into the preferred name field (Le., S Paul Smith). If Paul is what the person goes by, then Paul would be entered into the preferred name field. Enter the legal spelling and format of the preferred first name, using standard capitalization rules. If no preferred first name is given, leave the field blank. Preferred names are displayed in the key block and may be updated as needed. This is the name that will appear on Iistsllabels and reports. Preferred names and legal names may be different. For example, legal documents may show that a person's name should be William Jonathon Jones but the individual prefers his mail to be addressed as Jon Jones or Bill Jones. Preferred names may be changed if requested by the individual. Go to the IDEN screen for that individual. • • Press the PAGE DOWN key to go to the CURRENT IDENTIFICATION BLOCK. Type over the name that is displayed and press the COMMIT key. Remember to change first and/or middle name if necessary. Commas, the pound sign (#), and the percent sign (%) are never used. Spaces are permitted for double first names (Le., Mary Ann, Bobby Joe). . D.QJ'~QLu.s_e.titles,-p.I.efixe-s., ..and-.suffixes inthisfi.eld. Examples: Dr, Mr, Mrs, III, should never be used in the name field. Middle Name All information is to be entered using uppercase and lowercase letters. Enter the legal middle name or middle initial, using standard capitalization rules. If no middle name exists leave field blank. Hyphens, spaces, and/or apostrophes may be used to separate double names. The period is never used, not even in an abbreviation in a person's name. Commas, the pound sign (#), and the percent sign (%) are never used. Foreign Names Because of the limited characters available on a normal keyboard, make every effort to approximate the foreign name as closely as possibly. Former Name If former name is known, put in the appropriate field when creating a new record. 18 University of central Oklahoma BANNER® Data EnlJy Standards • • Use the PAGE DOWN key to go to the CURRENT INFORMATION BLOCK. Type over the name that is displayed and press the COMMIT KEY. Name Changes Name changes are not permitted without legal documentation (i.e., marriage certificate, court order, or Social Security Card with new name, etc.). If the person is a current employee, the name change is to be done by the office of Human Resources. All name changes for current students, are to be handled by the Registrar's office. Other name changes may be made by the appropriate office with appropriate documentation. By request, a report will be run and distributed to the offices of Human Resources, Financial Aid, Accounts Payable, Purchasing, Registrar, Bursar and Admissions recording name changes made in the prior month. 20 University of Central Oklahoma BANNER® Data Entry Standards CHAPTER 6. ADDRESS AND TELEPHONE STANDARDS Address Types BANNER permits multiple address types to be entered for a person or vendor. The use of each address type must be strictly defined so that conflicts do not arise among the various functional areas (admissions, registration, financial aid, student billing, human resources, payroll, accounts payable, purchasing, alumni, development, etc.). Because name and address data are shared by all areas, procedures are needed to ensure areas make address changes only under certain conditions based upon the classification of the person or vendor. Classifications include current student, applicant, pre-student (recruit or financial aid applicant), staff, faculty, student worker, vendor, alumni, and donor. In addition, there are some restrictions in BANNER on how addresses can be used within each system. The Student System permits address hierarchy to be used when printing reports. For instance, when invoices are run, the system can first search for a billing address and than a permanent address type. This allows for multiple locations fora single student. ~.~ . CODE AP BI DESCRIPTION Accounts PaVable Billing I Check BU Business CM Campus Mail DL Diploma Address EXPLANATION AP& Travel Use Required for non-accounts payable billings and AR checks Business' primary address or individual's . work address UCO campus address. Directory address, office location, on or off-campus address, mail stop code for campus delivery. Address for diploma mailing if different than USED BY AP&Ttaver AR, AP, Travel, Grants & Contracts Alumni, Development, Gift ReceiptinQ, HRIS All Offices Registrar MA EM Emergency Contact Address GC GR Grants and Contracts Gift Receipting Record emergency contact information for students, employee, or alumni Billina address for Grants & Contracts Gift Receipting address MA Mailing I Current, Local Student US mail contact address MG Matching Gift Matching gift company's address OR Origin Address-DO NOT UPDATE OR INACTIVATE Student's point of origin for historical reference PA Data load - Student Student address received via data load of financial aid or test score information. May contain inaccurate data. 22 University of Central Oklahoma BANNER® Data Entry Standards All Offices Grants & Contracts Alumni, Development, and Foundation Financial Aid, Registrar, Admissions, Alumni, Development, , Bursar Development, Foundation Admissions, Registrar, Financial Aid Admissions Financial Aid spell it out rather than use an abbreviation. Post Office Addresses Abbreviate Post Office as PO Box (do not use periods). A PO Box should be MAILING (MA) type; the PERMENANT (PR) should be a residence. State Standards 4 character field but use the two-letter code. Refer to Appendix A-U.S. Postal Address Standards for state abbreviations. Zip Code Standards Zip Codes MUST be entered for all U.S. and Canadian addresses. u.s. - A Hyphen must be entered when the entire nine-digit zip code is available. If the last four digits are unavailable, enter the first five digits in the first five positions of the field without .the hyphen. International Pin Numbers - Enter the six-digit international pin number (without hyphens) to the righLoUhecity on the second address line. DONOTenterthe R.INnumber~nthezipcodefield. In the event the PIN number will not fit to the right of the city because of space, enter the city on the third address line and enter the PIN number in the city line. Telephone Types BANNER permits multiple telephone types to be entered for a person or vendor. Following are the types used by UCO. Description Code Use BI Billing Invoicing phone if different from business phone BU Business Primary phone for business or individual's business phone number CEl Cellular Phone Mobile phone if provided CM Campus Campus phone for students and employees EM Emergency Number Phone number of person to contact in an emergency FAX Fax Facsimile phone number GC Grants and Contracts Grantor phone GR Gift Receipting Phone number associated with Gift Receipting address 24 University of Central Oklahoma BANNER® Data Entry Standards CHAPTER 7: OTHER ITEMS Building Codes All areas of Banner where a code is required to designate a physical building, will use a standard three character code as set out in Appendix C. Maintenance Form Considerations GUASYST The General Person System Information form shows all BANNER® modules where data is entered on a specific PIDM. This is helpful for tracking the progress of student applications or determining quickly what role an individual or entity plays at UCO. NOTE: When making a preferred or legal name change, check this screen to see what other modules have transactions with the record. GUAIDEN This screen shows all login codes used by BANNER query and maintenance users. Use these codes when determining who to call concerning maintenance activity. Data loads Information from financial aid or student ACT/SAT scores is received from outside sources. These tapes often contain incorrect data or do not conform to the standards set by this handbook. Because of this, two address type categories, PA (data load student addresses) and PT (tape load parent addresses), have been created to store this information. Since many of these individuals will not complete the registration process, their records will not be forwarded to Admissions and Student Records. If reports are needed for these individuals, however, the addresses should be corrected including removing the pound sign (#) and then copied to the appropriate address type (MA, PR, etc.). However, a letter may be generated using the PA or PT address type if needed, and these address types would reflect the information as it came from the tape. 26 University of Central Oklahoma BANNER® Data Entry Standards
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