Wee Acorns Day Care of Children Perth Road Dunblane FK15 0BU Telephone: 01786 826982 Type of inspection: Unannounced Inspection completed on: 22 August 2016 Service provided by: Susan Deeming trading as Wee Acorns Care service number: CS2006141112 Service provider number: SP2006008774 Inspection report About the service Wee Acorns is a privately owned daycare of children service in Dunblane. The service was previously registered with the Care Commission and transferred its registration to the Care Inspectorate on 1 April 2011. There are places for up to 24 children aged from birth to 5 years and no more than 9 children under 2 years should attend at any given time. Most of the nursery building is given over to a large playroom which children of all ages share. The playroom opens out onto the nursery garden, which helps children move easily between indoors and outdoors. The provider states the aims of the nursery as follows: "Create an atmosphere which is welcoming, understanding, and informal, where people are treated with respect and where diversity is celebrated. Provide children with opportunities and experiences which promote learning through play and real life scenarios. We work within the guidelines of Scottish Government, Stirling Council, other governing bodies and our own policies; we value and encourage individuality and creativity in thought and learning. Recognise that parents and families are the main carers and educators of young children. We work in partnership with families to develop a greater understanding of the needs of children at Wee Acorns. Be committed to continual staff training and development. Encourage responsible citizens, who take responsibility for their actions and reactions, in nursery and the wider community." At this inspection we focussed on two aspects of the Care and Support Quality Theme. These were Responsiveness to Children's Needs and Parents as Partners. We also looked at two aspects of the Environment Quality Theme. These were Challenge and Risk in Outdoor Play and Community Links. What people told us We met only a small number of children as many were on holiday with their families. They had a varied day spending some time indoors playing, having meals and naps in the cool of the playroom. The rest of the time they were out in the nursery garden enjoying the sunshine. The children were happy and relaxed and they kept busy choosing their own games and playmates. It was particularly noticeable outdoors that they were curious to explore the different areas of the garden and the toys and nature resources they found there. They were also very adventurous in their attempts to climb and crawl up and down the grassy mound and the fun they had in doing so was clear to see. Nine parents gave us feedback through our questionnaires and we spoke with five parents during the inspection. They were all happy with the care and support their child received. They considered that staff knew their children as individuals and that their children were happy at nursery. They said that staff communicated well with them about their child and they felt involved. Inspection report for Wee Acorns page 2 of 7 Inspection report Here are some of the comments they made showing their satisfaction with the nursery and its staff. "Very happy with the care my child receives. Staff are very helpful, approachable, caring and friendly at all times." "I am particularly impressed with the level of care and support my (child) receives from all staff, particularly their keyworker." "...what a fantastic setting Wee Acorns is. The environment is warm, welcoming and homely. The staff are excellent, their knowledge and skills are second to none and they know my child so well. (Child ) has learned so much during their time there, whilst receiving the highest standard of care." "They have been instrumental in developing my children's confidence. They have formed great bonds with all the staff. I couldn't be happier with their care." Self assessment We received a completed self assessment document from the provider before this inspection. This was detailed with relevant information for each quality theme that we inspect. They provided information about the areas of work they consider they do well, what they have improved and work they plan to further develop. They also told us how they involve parents, children and staff to help them make improvements. They should continue to develop use of the self assessment to show what they provide and how this benefits children. From this inspection we graded this service as: Quality of care and support Quality of environment Quality of staffing Quality of management and leadership 5 - Very Good 5 - Very Good not assessed not assessed What the service does well The nursery team was very good at recognising and responding to each child having individual needs. They gathered detailed information about each child and used that to plan personalised care and support. They allocated a member of staff to the child (keyworker) based on observing whether they had a positive relationship or because the skills and experience of the member of staff were a good match for the child, thereby helping the child be happy and properly supported. They brought children together in learning groups because of their common learning needs. Staff were then able to provide focussed experiences which helped children in the groups develop what they most needed to. Inspection report for Wee Acorns page 3 of 7 Inspection report The nursery team were further developing their approaches to supporting children with additional needs, including building links with professionals. This was helping towards children getting appropriate individual assistance from an early stage. Parents as Partners was central to the nursery ethos and a wide range of ways to participate gave them personal choice and flexibility in how they contributed to their child's care and support and to wider service improvement. Consultation processes about their own child or about nursery improvement were genuinely designed to achieve their full involvement in decisions. There were examples of both where action did not advance until a series of discussions took place and agreement was reached. The manager had led a review of the nursery garden. Staff said the improvements made had led to children being more adventurous outdoors and we saw children having very good opportunity for challenging and risky experiences. The natural grassy mound provided a range of climbing challenges. Children of all ages were repeatedly attempting to reach the top and get back down again. We saw children as young as one year old play on their own in the mud kitchen and work out for themselves how to gather sand in a pot and find a suitable stick as an implement to stir their mixture. Older children turned a box into a boat and fished from it using twigs. The children found these loose materials in the garden and were able to decide for themselves what to use them for. The nursery had a very good range of established links with the local community and the manager was planning to broaden the organisations and facilities they had contact with. The existing links enabled children to take part in local events, have visitors in nursery to offer activities and information about their work and go out of nursery to make use of amenities such as shops and the library. Through this and the regular walks and park visits which took place, children were building a sense of the community they live in and the place they have in it. What the service could do better We had discussion with the nursery owner and manager about a few areas of work they should consider developing further. They should continue their development of personal plans for children with the aim of clearly evidencing the children's needs, support plans and, where applicable, personal risk assessments to meet their needs and, at least six monthly reviews of this with parents' involvement. The manager had been consulting with the local authority GIRFEC (Getting It Right For Every Child) team regarding their guidance for setting up chronologies. These are records of significant events in a child's life in date order which help with planning support to meet their needs. Inspection report for Wee Acorns page 4 of 7 Inspection report They should continue this work, provide staff training and guidance to promote consistent recording of chronology information and develop evidence of management monitoring of chronologies to promote them yielding relevant, accurate information which will support and safeguard children. To enrich children's learning experiences further we encourage the nursery in the following: - continue their plan to help staff develop effective consultation and questioning with a view to provoking children's greater curiosity and investigation. - continue to enrich staff confidence and practices by visiting other settings, by accessing good practice resources including the Care Inspectorate's 'My World Outdoors" (http://hub.careinspectorate.com/media/ 279348/my-world-outdoors-sharing-good-practice-in-how-early-years-services-can-provide-play-andlearning-wholly-or-partially-outdoors.pdf) and through contact with organisations promoting outdoor experiences such as "Grounds for Learning". - consider moving to a risk/benefit model when assessing safety and involve children more directly in risk/ benefit assessment. This approach allows staff to continue to put in place essential safeguards while also giving children more challenging and riskier experiences and the opportunity to learn about managing safety increasingly for themselves. They should further develop links with other early years settings and primary schools in the community to support children with shared nursery places and when moving on to school. We spoke about ways of making the Improvement Plan and evaluation of its progress more visible, live and everyone's responsibility in the setting. This will promote further everyone's sense of ownership in the plan and their investment in ensuring it is implemented. Requirements Number of requirements: 0 Recommendations Number of recommendations: 0 Complaints There have been no complaints upheld since the last inspection. Details of any older upheld complaints are published at www.careinspectorate.com. Inspection report for Wee Acorns page 5 of 7 Inspection report Inspection and grading history Date Type Gradings 25 Aug 2014 Unannounced Care and support Environment Staffing Management and leadership 5 - Very good 5 - Very good 5 - Very good 5 - Very good 15 Oct 2010 Unannounced Care and support Environment Staffing Management and leadership 5 - Very good Not assessed Not assessed Not assessed 23 Nov 2009 Unannounced Care and support Environment Staffing Management and leadership 5 - Very good Not assessed 5 - Very good Not assessed 11 Feb 2009 Unannounced Care and support Environment Staffing Management and leadership 5 - Very good 4 - Good 4 - Good 4 - Good Inspection report for Wee Acorns page 6 of 7 Inspection report To find out more This inspection report is published by the Care Inspectorate. You can download this report and others from our website. Care services in Scotland cannot operate unless they are registered with the Care Inspectorate. We inspect, award grades and help services to improve. We also investigate complaints about care services and can take action when things aren't good enough. Please get in touch with us if you would like more information or have any concerns about a care service. You can also read more about our work online at www.careinspectorate.com Contact us Care Inspectorate Compass House 11 Riverside Drive Dundee DD1 4NY [email protected] 0345 600 9527 Find us on Facebook Twitter: @careinspect Other languages and formats This report is available in other languages and formats on request. Tha am foillseachadh seo ri fhaighinn ann an cruthannan is cànain eile ma nithear iarrtas. Inspection report for Wee Acorns page 7 of 7
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