AN INSIDER’S PERSPECTIVE ON SMALL-BUSINESS WORKOUTS BY JEFFREY SWEENEY The truth about bank workouts is that there is a shortage of good execution, plenty of bad practice and some really ugly situations out there. Banks, under renewed pressure from the FDIC, are being forced to rethink some of their policies and strategies for taking nonperforming small-business loans off their balance sheets. Jeffrey Sweeney, CEO of direct lender and advisory firm US Capital Partners, LLC, explains why much of the traditional approach to workouts is outmoded and where innovative approaches can be more widely used to solve workout problems to the mutual benefit of lenders, borrowers and the market in general. 20 RegisteR noW FoR CFa’s annual Convention, nov. 16-18, neW YoRK, nY WWW.CFa.CoM Beleaguered by large portfolios of bad loans and the need to make more small-business loans, some forwardthinking banks are starting to change their strategies for small-business workouts. Some of the cleverer guys in the bank boardrooms are focusing on large principal repayments and core competencies, with measurable benefits for all parties involved. Optimal Workouts In a previous issue of The Secured Lender, I discussed a progressive approach for financial workouts (“Intelligent Workouts: Embracing a New Paradigm in Small Business Refinancing,” The Secured Lender, November/December 2010). To secure the maximum refinancing amount for a company, I argued, several different asset-based lenders will often have to participate. I made the case for bringing in a specialist advisory firm that understands lending from a lender’s perspective, preferably with the ability to lend and take at least some balance sheet risk on the deal. This specialist advisory firm can coordinate among the borrower, the bank and the different asset-based lenders to ensure that a refinancing occurs. Importantly, the bank then needs to segment its nonperforming loan into a conforming asset-based tranche “A” and an unsecured or junior secured tranche “B.” The bank can exit tranche “A” through the borrower refinancing with assetbased lenders and carry tranche “B” — which is the uncovered loan or “air ball” balance — as an unsecured or second-lien loan. The borrower then repays all or part of this second-lien loan over some reasonable period as the borrower’s cash flow or new working capital borrowings and advances permit. Agreed payments on the bank’s tranche “B” can be protected through cash management and intercreditor agreements administered by the asset-based lenders. tHe seCuRed lendeR oCtoBeR 2011 21 The Banks Give It a Try, but the Feds Are Not So Sure Lately, commercial banks have been attempting to apply this technique but are keeping the entire loan. In other words, some banks have been dividing the loan into tranche “A” (properly collateralized) and tranche “B” (nonperforming) and retaining both segments. This, approach is not working well for a number of reasons. Generally, the borrower does not have a scalable line of credit, which constrains its growth. This then, prevents the loans from gradually moving to fully compliant or performing status, or from improving to the point where another lender can refinance them in their entirety. Additionally, the FDIC is putting pressure on the banks to keep the entire credit facility within nonperforming status and is not allowing banks to segment the original loan into two parts. Consequently, this particular application of the bifurcation approach is not working well. Painfully innovative as it may feel, it is time for the banks’ workout managers to reach out to their ABL brothers and commit to selling tranche “A” (the secured portion of nonperforming loans) and to hold all or some of tranche “B” (the nonperforming amount). This means the bank will have to be second-lien holders on these deals. This concept tends to elicit a visceral reaction from most banking institutions, which virtually never take second-lien positions. Challenges of the Typical Workout When a small business defaults on loan payments or trips a loan covenant, the bank’s traditional response is to put the company in loan workout. The aim is to recover as much of the principal as possible as soon as possible. Recovery of principal can take the form of either a meager partial repayment through a refinancing with a discount or, alternatively, a long, painful liquidation of the borrower and partial recovery of the princi- 22 pal. The workout terminating in full repayment is difficult in a distressed situation for obvious reasons. Usually, the bank must set aside some or the entire loan against earnings in loan loss reserves and spend money managing the problem. Getting refinancing can be challenging in a distressed situation. Usually, the bank workout officers and the borrower are not familiar enough with the ABL debt market, ABL appraisers, or even the customary practices among asset-based lenders, to create solutions. Equally, the borrower is generally at a loss for solutions because it likely has been a bank customer for many years and has not dealt extensively with the fragmented ABL world. Small businesses usually cannot articulate their deals in the ABL marketplace effectively, even if they know whom to contact. They cannot demonstrate the ability or provide the assurances that the bank wants in the deal. Small businesses not only struggle to find the right lenders, but almost always lack the know-how and experience to structure optimal refinancing, as well as manage and coordinate the relationships among the different parties. This is especially so if the borrower needs several asset-based lenders to make the deal happen, as is so often the case in small-business refinancing. How to Move from Conflict to Cooperation in Workouts A typical workout puts the two parties — the bank and the borrower — in direct opposition. I have seen time and again this scenario play out where the bank is concerned, quite rightly, about one thing and one thing only: repayment — how soon and how much. The small business, on the other hand, is concerned about ongoing viability and about returning growth, profitability and cash flow to preworkout levels. The current model of bank workouts does not address both parties’ concerns or even their available skill RegisteR noW FoR CFa’s annual Convention, nov. 16-18, neW YoRK, nY WWW.CFa.CoM sets to resolve the problem. Rather, a crisis of trust develops between the parties. This aggravates the situation and leads to a far-less-than-optimal outcome for both parties. Usually the borrower comes to an awareness of the bank’s motivations, and the intransigence begins. These situations need a trusted third-party adviser. By a specialist adviser, I don’t mean the typical distressed-debt negotiators. Sometimes the borrower engages a “debt renegotiation specialist,” which usually only complicates the situation further and alienates the bank. The compensation model for the debt negotiator is generally a fee based on the amount of debt forgiven. This is not going to engender trust and cooperation with the bank. How can a bank trust a debt renegotiation specialist’s assessment of the borrower’s ability to repay when the specialist’s compensation is based on the bank’s discount? Of course, this plays the other way too, when the bank insists that the borrower take on one of its stable of “advisers” to help refinance the business out of the bank. Again, you have a conflict because these advisers, in many cases, rely heavily on the bank’s referral for business. It does not take too long for the borrower to figure out that the “adviser” is really a borrowerpaid bank representative with no solution other than to pay the bank out 100% right away, regardless of the long-term effect on the business. The better approach is to get an advisory group that is independent and capable of honest and dispassionate analysis. Such a group can assess the status of the business, its ability to repay debt going forward and its ability to refinance, given its condition and the state of the ABL marketplace. The ideal third-party adviser to smaller businesses will be a small-cap investment banker that specializes in restructuring, knows the small business asset-based lending market and can structure a deal among multiple asset-based lenders. Such an adviser will need to have excellent contacts and relationships with appropriate lenders. It will be able to bring these lenders together, speak their language and solve all the various possible lending problems beforehand. An ideal third-party adviser will have experience in the same size and sector as the borrower, as well as with the possible problems that can arise. It is helpful, of course, if the adviser is able to provide a strip of capital also. Putting the Theory into Practice: An Example As is often the case, US Capital Partners, LLC was brought into a situation in which a company was in trouble with its lender. The company was an international produce supplier and shipper. This is a typical scenario in today’s challenging lending environment for small businesses. The borrower had a very good multiyear relationship with its commercial bank, which had provided some creative overadvances for its seasonal business. The bank had large loan losses and write-offs, primarily from commercial real estate lending gone wrong. The borrower had a year of weak earnings and declining topline sales, with a resulting bottom-line decline below historical levels — not a catastrophe, but a good excuse for the bank to get out. The bank was cannibalizing its commercial loan portfolio of weaker or creative loans to shore up its balance sheet against very bad loans to other borrowers. This international produce supplier, which had never missed a payment and was not used to going outside the bank, was dismayed to find its long relationship with the bank suddenly breaking up. With the required appraisals and analysis, US Capital Partners entered into discussions with the bank about refinancing. Unlike the produce company, US Capital Partners was able to articulate a deal structure and pledge new capital, giving the bank confidence that something was actually happening to get this deal done. This diffused the situation and bought the company some more time to allow us to complete our due diligence process. As a result of our due diligence on assets and cash flow, we concluded that the company was not going to be able to refinance the bank out fully. The bank agreed to our proposal to bifurcate the loan into two segments: a new $5 million senior loan from asset-based lenders that was supported by company assets and cash flow (tranche “A”), and a $1.5 million loan unsupported by company assets but supported by cash flow (tranche “B”). The bank carried this $1.5 million debt strip, taking a second lien on company assets for it. As a result, the bank collected what was owed to it over time. Through this intelligent workout plan, we were able to arrange a successful exit from the bank at 100% debt payout. In other words, the bank did not have to take a haircut, even though this was a workout situation. US Capital Partners’ intervention and negotiation with the bank also allowed refinancing to take place for the company, facilitated a safe and orderly exit for the company from its relationship with the bank and allowed the company to be financially viable going forward with a scalable senior revolving line of credit to support growth. There were no losers in this arrangement. Needless to say, this approach to a workout will not turn the second-lien loan (tranche “B”) into a performing asset. The bank will have to list this new, much smaller, loan as a troubled asset on its balance sheet. However, all principal and interest payments will go straight to the bank’s bottom line, enhancing the bank’s performance every quarter. Conclusion The workout strategies of the past continue to be problematic both for lenders and for borrowers. All too often an old-school, aggressive approach pushes a small business over the edge into bankruptcy, leading to needless job losses and adding to a sluggish and uncertain economic recovery. The better approach, as explained, is for the bank to bifurcate its nonperforming loans into performing and nonperforming segments. The bank can sell off the asset-supported performing segment to asset-based lenders, which are better equipped to handle a problem credit, and retain the “air ball” portion (that has a likelihood of repayment) as a subordinated debt strip. The key element to this strategy is that the bank must subordinate and collect out on the portion of the loan that we asset-based lenders will initially fund. Regulators will not allow banks to retain both loan pieces and will likely require the bank to set the entire loan aside. As our example of the produce supplier illustrates, banks are increasingly embracing the subordination strategy and optimally divesting themselves of large portfolios of bad loans. By doing so, they avoid moving into asset-based lending, an area that requires a very specialized skill set that most commercial banks lack. If a bank allows asset-based lenders to take this senior debt off its balance sheets, the bank gets paid what it is owed, the borrower pays what it should and it gets a scalable line of credit to recommence growth. This strategy also ensures that smaller companies are not put out of business accidentally or unintentionally. It’s a strategy that benefits all the parties involved. TSL Jeffrey Sweeney is an investment banker with years of experience in direct lending and corporate finance for small-cap and lower middle-market businesses. He is the CEO and managing director at US Capital Partners, LLC (www.uscapitalpartners. net), an innovator in affordable smallbusiness lending and a leading financial restructuring specialist for small businesses. tHe seCuRed lendeR oCtoBeR 2011 23
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