PwC FOUNDATION CHAMPIONS Our Foundation is built on the goodwill of many generous and talented PwC people. They are led by our Foundation champions who give of themselves and work with our charity partners to help make their communities stronger, more cohesive and more compassionate. We thank and congratulate them all. Claire Keating, Rachel Rademaker, Tristan Whitear, Chris Willis, David Ray, Luke Salter, Graham Pond, Pascal Saminaden, Viki Keen, Silvana Favorito, Carly Munro, Carole Elliott, Jackie Lindmark, Kaanji Skandakumar, Denise Lim, Stephen Longley, Sarah Moors, Jonathan Denby, Helen Denman, Helen Scott,Sarah Oram, Natanya Full, Chris Jenkins, Kristie O’Brien, Fiona Obst, Katrina Silverwood, Richard Fox, David Webb, Kate Robertson, Stephen Shepard, Penny Cottle, Michael Da Gama Pinto, Ben Wheaton, Fabiola Seminario, Simone Dahl, Krisin Clulow, Ed Zambruno, Andrew Hagger, Matthew Zappulla, Ferdi Hepworth, Hayley Fisher, Belinda Wright, Priya Sawhney, Natalie Fan, Dave Kelly, Jessica Oakley, Daniel McInerney, Daniela Del Rossi, Michael Powell, Jacqui Sewell, Pearl Tang, Anita Burer, Ann Lewis, Justine Little, Donna McDevitt, Marcus Laithwaite, Anil Chhabra, Pierre Baldacchino, Scott Hendry, Oliver Parker, Jules Grove, Sonia Thompson, Renae Cooper, Mark Falvo, Tricia Houston, Steve Oliver, Rachael McVean, Serena Rudenko, Deborah Smyth, Lynette Hickey, Nicola Lancaster, Antonella Ancona, Yoko Sharma, Mark Reading, Will Honner, Belinda Ward, Danielle Clarke, Mae Rai, Tom Callachor, Rina Levine, Anna Jedy, Rory Melick, Bianca Tomkins, Sheron Warren, Yvonne Koncek, Claire Lambert, Mike Forsdick, John Micalizzi, Gavin Favelle, Raelene Barrett, Valerie Duong, Chris Rogaris, Emma Watson, Pamela Tilbrook, Lory Reyes, Julie Soon, Ellen Dacey, Erika Barna, Lucy Halliday, Josie Habak, Greg McKay, Michael Daniel, Liz Austin, Shameela Karunakara, Lorraine McIntosh, Nick Vickery, Natalie Piper, Elizabeth Bozinovska, Richard Scenna, Carol Ward, Jaye McCall-Power, Martin Jones, Dacia Nolan, Mia Levy, Andrew Edwards, Leonie Palmer, Kyle Jackson, Megan Nielsen, Matthew Cooper, Sara Brown, Camille Kirk, Roslyn O’Halloran, Jasmine Lee, Lucy Caldwell, Karen Wilkinson, Alicia Colgan, Gino Curciarello, Sarah Dawson, Alicia Russo, Kim Cheater, David Zweck, Nick Haslam, Alan Ford, James Lewis, Adrienne Tan, Hsui Ling Mai, Nick McArdle, Shannon Smith, Lucia Murray, Andrew Noble, Sarah Vaile, Belinda Gore, Layton Gould, Jane Hahn, Darlene Morrish, Johanna Roche, Claire Kennewell, Sarah Donovan, Suzy Hudson, Nicki Archer, Barb Hoge, Jessica McQueen, Funminiyi Oduko, Dania Croft, Leyton Cronk, Lee Rigg, Melinda Huston, Jason Gray, Nicole Seeto, Sarah Yates, Claire McDowall, Kim Ho, Adam O’Connor, Katie Dominey, Mimi Kim, Simone Hensler, James Bartlett, Megan Kerr, Bianca Summerville, Kathleen Shaw-Farrell, James McElvogue. Marg Hoffmann, Trevor Mahony, Greg Lourey, Jayne Naismith, Nicole Hamilton, Carol Lilley, Melinda Kouparitsas, Chris Gill, Caitrin Dunn, Scott Campbell, Steve Clark, Imogen Geissler, Jade Davenport, Sarah Pearce, Kate Gottaas. Foundation www.pwc.com/au/foundation © 2006 PricewaterhouseCoopers. All rights reserved. *connectedthinking is a trademark of PricewaterhouseCoopers LLP (US). For further inquiries regarding this Annual Report contact: PricewaterhouseCoopers Darling Park Tower 2, 201 Sussex Street New South Wales 1171 Australia This document is printed on Envirocare, a 100% recycled environmentally friendly uncoated paper manufactured entirely from waste paper with an ISO 14001 EMS accreditation. Mail address: GPO Box 2650 Sydney NSW 1171 Australia Foundation Annual Report 2006 HEARTS&MINDS* ENGAGING WITH OUR COMMUNITY RESPONSIBLE LEADERSHIP IN ACTION 4 WORKING WITH STARLIGHT TO HELP MORE KIDS 5 CLEANING UP AFTER ‘LARRY’ AND PROTECTING THE ENVIRONMENT 6 YOUNG PEOPLE GRADUATING TOWARDS LEADERSHIP WITH ELEVATE 8 SPONSORING OUR FIRST GUIDE DOG PLUS FOUNDATION WEEK ACTIVITIES 9 RECOGNISING OUR FOUNDATION’S CHAMPIONS AND RAISING FUNDS 10 11 PROMOTING RESPONSIBLE LEADERSHIP AND FIGHTING DEPRESSION IN OUR COMMUNITIES HELPING OUR ENVIRONMENT AND BUILDING A SENSE OF COMMUNITY Foundation Annual Report 2006 *connectedthinking PRICEWATERHOUSECOOPERS HAS A LONG-TERM INTEREST IN THE SUSTAINABILITY OF THE COMMUNITIES IN WHICH WE OPERATE. THROUGH THE PWC FOUNDATION AND OUR RELATIONSHIPS WITH OUR 21 CHARITY PARTNERS, WE CONTRIBUTE TO VALUABLE SOCIAL CAUSES WHILE HELPING DEVELOP OUR PEOPLE. IN THE FOLLOWING PAGES WE DISCUSS WHAT WE DO, AND HOW WE DO IT. 2 MAKING A DIFFERENCE THROUGH RESPONSIBLE LEADERSHIP BUILDING ON A STRONG FOUNDATION Welcome to the PricewaterhouseCoopers Foundation Annual Review for 2006. The past year has been a tremendous one for our Foundation, thanks to the hard work and dedication of our people, who are the driving force in its continued growth and expansion. Since 2003, we have increased our funding to charity partners by 236 per cent; we’ve seen a 43 per cent increase in PwC people making charitable donations and we’ve doubled our hours working in the community. In the following pages, you’ll read about how our people are making a real difference in our communities, and how they are benefiting personally from their involvement in some of the most important issues facing us as a society: including the health and welfare of our children and young people, the search for a cure for diseases and the conservation of our environment. Our Foundation is coming up to its fourth anniversary … and it’s been a terrific journey so far! In such a relatively short period, the strong engagement of our people has seen the Foundation become embedded in the culture of our firm. It is this engagement which ensures the sustainability of our Foundation. As business leaders today, we operate in a global arena and must deliver on our commitments to a diverse group of communities in which we live and work. At PwC, we embrace the challenge of promoting corporate social responsibility, seeing it as a natural extension of our values of teamwork, excellence and leadership. Through the Foundation, we are living these values to ensure the ongoing sustainability of our communities. Whether it’s supporting a young person towards a career, assisting to grant wishes to seriously ill children, or helping people reclaim their lives from depression, we are working alongside our charity partners. Our people tell us we’re doing well – 95 per cent of them think that PwC is socially responsible. We know it is an attribute that resonates strongly with our young people in particular. And given that PwC’s average staff age is 27, we see our commitment to social responsibility as a great way to develop and retain our people, encouraging them to realise their ambition to make a positive impact on their communities. In all of these ways our Foundation enriches us as individuals and strengthens us as a firm. It helps us to foster more meaningful connections with our communities and clients. And it breathes life into our commitment to ensuring that responsible leadership is central to the way we do business. As we work towards meeting our responsible leadership challenge, I am proud of the fact that Australian Foundation partner Rick Millen is taking a leadership role in coordinating PwC’s efforts globally – providing a worldwide, collaborative focus for our people’s passion, energy and expertise to make a difference around the world. Foundation Report 2006 I hope you enjoy reading about the activities and achievements over the past 12 months of many of our people along with our Foundation charity partners. Tony Harrington PricewaterhouseCoopers Chief Executive Officer and Foundation Chairman A lot has been achieved in this last year. One example that stands out for me is the Foundation’s response to the Cyclone Larry Appeal and the support we were able to give our charity partner Endeavour, which you’ll read about in the following pages. The way our people and clients pulled together to help out, donate essential equipment and raise funds was truly inspiring. I extend my sincere congratulations to all involved – whether you were on the ground, coordinating help from elsewhere or giving generously towards the rebuilding effort – PwC and Endeavour thank you. There were a few changes and additions to our charity partner list this year. In October 2005, we checked with our people through a charity survey, asking them to confirm where they wanted to see the Foundation’s energies focused in the future. As a result of our survey, we now have four new charity partners – Guide Dogs Australia, The Australian Red Cross, beyondblue and The Cancer Council. I warmly welcome our new partners and look forward to successful partnerships with each of them. In February we held Foundation Week. A number of our charity partners visited our offices around the country to give our people the chance to hear and see how their donations of time, money and skills help make our communities better places to live and work. The response around the country to Foundation Week was huge – for example, we received so many pledges to Guide Dogs Australia during the week that we were able to sponsor our own guide dog – but more on that later. In other news, we are pleased to join the Australian Business Community Network. This new organisation promotes diversity and best practice in the workplace and encourages businesses to have a positive impact in their communities. We hope it will prove successful in its aim to encourage corporates to collaborate on their community initiatives. The firm around the world is now also looking to better coordinate and leverage community activities in individual territories. Expect to hear more about the Global Communities initiative over the next 12 months. Rick Millen PricewaterhouseCoopers Foundation Partner COMMUNITY, PEOPLE AND LEADERSHIP: A SUSTAINABLE APPROACH In last year’s Foundation Annual Report we spoke of how, in making a contribution to the communities in which we live and operate, we have endeavoured to go beyond the traditional model of giving – choosing instead to enter into long-term partnerships with our charity partners – so that our efforts and impacts in the areas in which we seek to make a difference are sustainable. good case in point. In developing with Mission Australia this unique two-way mentoring program – whose first participants graduated this year – PwC recognised that a key concern for many businesses today is identifying and developing the next generation of leaders who are both capable and willing to take on the complex challenges of local, or indeed global, business. Over the last year, we have built on this approach. We have further evolved our Statements of Intent, which set out the basis of our relationships with each of our charity partners, ensuring they have a sharp business edge and include a greater focus on developing a joint vision. We have continued to engage our people in all aspects of working together with our charity partners – giving, volunteering, capacity building services and strategic projects. And, by aligning our business objectives, we have been able to identify growth areas and develop a comprehensive plan for the future of our Foundation. The Elevate program has addressed these issues in respect of both the participants and the PwC coaches. This year, the program will expand to embrace twice the number of participants and we are already in discussion as to how it can grow further, in a sustainable way, in future years. Importantly, we surveyed our people to determine which charities and causes they are most passionate about and how they want to see PwC’s roles with those charities develop. As a result we have entered into three-year partnerships with each of our charity partners, helping to ensure sustainability and a greater ability to make an impact. FOR THE PwC FOUNDATION, SUSTAINABILITY IS MORE THAN JUST A BUZZWORD. IT IS AN ESSENTIAL COMPANION TO OUR CORE VALUES OF TEAMWORK, LEADERSHIP AND EXCELLENCE. Sustainability is a strategic business issue. But what does this mean to our Foundation? Our Elevate program is a The strength of our people’s commitment is demonstrated within our firm’s culture by the high esteem in which our charity partner relationships are held. Many of our people have devoted their time to community activities, including community capacity building services. None of the Foundation’s work would be possible without the generous contributions our people make of their time and resources every day. The wide-ranging nature of their contributions demonstrates an implicit understanding that corporate social responsibility is not just about money and giving. It is about people caring enough to take the time to think through their own definitions of ‘responsibility’ and ‘community’. At PwC a theme that resonates with us is the notion of connecting the ‘heart’ with the ‘mind’ so that intelligence, technical ability and professional success are matched with human qualities such as warmth, compassion and sharing. 3 A key feature of ensuring the continued business and social relevance of our Foundation and the work of our charity partners is sharing what we do and how we do it with our clients. This is one of the ways we foster more distinctive and meaningful connections with our clients, inspiring them to think about ways in which we can all make a difference; sharing our expertise in a business- Key PwC Foundation facts ���� % of people who make recurring $ contributions ��� Number of hours spent on community activities ����� Number of community activities undertaken % of people who participated in a community volunteering day ��� ��� �� ���� ��� ����� ��� ��� �� ���� ��� ��� ������ ������ ��� ��� ��� ��� �� * An additional one-off $1 million payment was made to the tsunami relief fund. �� Foundation Report 2006 $ distributed to charity partners ����� COMMUNITY, PEOPLE AND LEADERSHIP FRIENDS INDEED: FRIENDS OF THE FOUNDATION HELPING STARLIGHT HELP MORE KIDS Inspired by the Foundation’s presentation at the 2004 Partners Conference, a group of spouses/partners of PwC partners got together to establish a group to assist the Foundation in its work. PwC is behind Starlight all the way on this vision. In partnership with the charity, PwC has developed a comprehensive package of support that involves donations of time, money and expertise through three of our key Foundation programs: Volunteering, People Giving and Capacity Building. The Friends of the Foundation was born and, with over 20 members in both Melbourne and Sydney, continues to grow steadily. The Friends of the Foundation plays a vital role in undertaking community as well as administrative and marketing projects, allowing the Foundation to stay focused on its core business. 4 The Friends of the Foundation is championing The Smith Family’s education support program ‘Learning for Life’, which our people support through PwC People Giving. Learning for Life provides mentoring and scholarships to disadvantaged young people. Our people’s contributions allow us to sponsor 126 students of all ages, from primary to tertiary level. As research suggests that contact with a sponsor can benefit young people, the Friends of the Foundation is ensuring that all of our sponsored students are written to on a regular basis. It is currently seeking interested partners and spouses from all over Australia to help make this happen. Foundation Report 2006 The Friends of the Foundation has also donated Sydney Symphony tickets to the Starlight Foundation for use in its ‘Starlight Escapes’ program, which brings Starlight families together and gives them a much-needed break from the stress of their child’s illness. It assisted in the distribution of the Mission Australia Youth Survey, which identifies key and emerging issues for young people. The ongoing success of the Foundation relies on people power – with The Friends of the Foundation in our corner, the future is looking good. Starlight Children’s Foundation Australia has a vision. Currently, the children’s charity has the resources to bring joy and laughter to one out of three seriously ill or hospitalised children. Starlight wants to make that three out of three. Starlight’s wish-granting program has always captured the hearts and minds of our people, who have been generous with their donations through People Giving. It was clear that there was interest in becoming more involved, so the PwC Foundation established its ‘Seeing is Believing’ tours, where our people visit Captain Starlight in the Starlight Express Room and witness firsthand how much fun and laughter the charity brings to children. Our people have now taken their involvement one step further, volunteering their time through the Foundation and spending a day in the Starlight Express Room, entertaining the kids with games, arts and crafts, and dress-ups. The connection with Starlight is now truly multi-dimensional. But PwC people are still always on the lookout for further ways to support Starlight. This has included fundraising for Fun Centres, The Foundation is delighted with the way our partnership with Starlight has developed over the last three years. We are proud that, as a result, we are now able to contribute the funds required to grant one wish per month to a chronically ill child – helping Starlight get closer to their ultimate goal of ‘three out of three’. ROCKING SEAN’S WORLD WITH THE GIFT OF MUSIC Like most teenagers, 17-year-old Sean loves music, and even has his own band. Unlike most other kids his age, Sean has been in and out of hospital with chronic pancreatitis since the age of 14. Each attack leaves him confined to bed and attached to a drip, unable to eat or drink. So it was with pleasure that Katherine Tolley, a senior accountant in the Assurance practice, was able to make one of Sean’s greatest wishes come true. was honoured to work with Starlight and organise all aspects of Sean’s wish and deliver these gifts to Sean – witnessing the joy on his face when he unwrapped them. PwC Foundation teams with Starlight to give PwC people the chance to train to become Starlight ‘wish-granting’ volunteers for seriously ill children. Katherine is one of three Starlight Wish Granters from the Melbourne office in 2005/06. Sean’s Starlight wish was for an amp and guitar. Katherine But Katherine had more up her sleeve. Starlight had enhanced Sean’s wish by giving him and his band a day in a recording studio. Sean got to travel in the biggest limo he had ever seen! And just to lighten up the hard work of recording, comedian Dave Hughes called in to see how they were “The Foundation is such a special initiative of PwC ... to be able to provide even a small measure of support to the work of the Foundation makes me feel that I contribute to their work and am part of their ‘greater good’.” Robbi Ellis Member, Friends of the Foundation volunteering as Starlight Wish Granters and providing Starlight Escapes, such as tickets to the Commonwealth Games and a corporate box at the MCG, with the opportunity for the kids to meet players from their favourite footy teams. “My Starlight wish was the best thing that ever happened to me.” Sean with his new guitar. going. Sean was overwhelmed by Starlight’s generosity and described his Starlight wish as “absolutely awesome”. His parents were equally overjoyed, believing that it was a life-changing experience for Sean, as his illness has prevented him doing so many things. Katherine says it was hard to describe just how she felt granting Sean’s Starlight wish. She found the experience extremely touching and the reaction of Sean and his parents was incredibly rewarding. PwC FOUNDATION REPORT 06 PICKING UP THE PIECES AFTER CYCLONE LARRY On 20 March 2006, severe tropical Cyclone Larry lashed the north Queensland coast near Innisfail, wreaking havoc on homes and public buildings, uprooting trees and devastating crops. Our charity partner Endeavour provides support for people with intellectual disabilities and their families through a range of services including residential accommodation, employment placement and adult education. Endeavour experienced a devastating blow in March when its Innisfail Adult Training Service, Business Service and two residences were severely damaged by Cyclone Larry. Within days of Cyclone Larry hitting the Queensland coast, the Foundation had launched an appeal to help Endeavour rebuild its vital services. Our people responded to the call for action with amazing generosity; 849 staff and partners responded to the appeal, which, when matched dollar-for-dollar by the firm, raised $92,050 for Endeavour. Our people worked alongside Endeavour on the rebuilding effort, helping to ensure that clients maintained a level of normalcy and routine in their lives. Local PwC staff also rallied together and organised much-needed generators for the Endeavour staff who remained in Innisfail to start the long clean up process. Two PwC Foundation champions – Marg Hoffman (Cairns) and Kathleen Shaw-Farrell (Townsville) – quickly and efficiently mobilised emergency support for Endeavour. Both Marg and Kathleen contacted local clients who were happy to help by sending generators to Innisfail. Coates Hire, the local Rotary Club and the state government quickly responded to the call for help to provide emergency power. Kelvin Spiller, CEO of Endeavour, thanked PwC staff, saying: “We are indebted to you for the amazing fundraising efforts. PwC staff also demonstrated a sincere commitment to those from Endeavour affected by Cyclone Larry. PwC’s generosity has helped the Endeavour staff, clients and families overcome some of the immediate hardships and will help them face the future obstacles that lie ahead as they try to restore their lives and rebuild the Innisfail community – we thank you.” Our cheque for $92,050 was presented to Endeavour Foundation at the ‘Not Happy Larry’ concert. The concert was put on by the Endeavour Foundation to raise money for the cyclone victims. Marg and Kathleen organised a team of PwC volunteers to assist at the concert. 5 An Endeavour staff member’s home took a beating during Cyclone Larry. This is a great example of how our people’s individual passion and collective efforts can make a real difference in our communities. Our people, clients and local contacts worked together to provide muchneeded support for the Innisfail community in their hour of need. PROTECTING OUR ENVIRONMENT PwC people have been working closely with our charity partners in delivering benefits for our local environment. Here are some examples of the work we’ve done this year. Boosting biodiversity at Murray Bridge The Kooragang wetlands in Newcastle is an area of great ecological significance, and is home to several threatened and protected species. The Mannum to Wellington Local Action Planning Committee concentrates on issues which have a specific impact on the River Murray. The Kooragang Landcare group is working to enhance the wildlife habitats in the wetlands. One of the best ways to test the health of the wetlands and measure how much progress has been made to protect it is to monitor birdlife. In partnership with the Hunter Bird Observers Club, the group researches and monitors the area’s fauna, providing valuable data for the management planning of the estuary. Thirty staff from the Adelaide office assisted at the Murray Bridge site with the building of habitat boxes for frogs, bird, bats and turtles and the trimming of willows (which were taken to the Monarto Zoo to feed the giraffes). The team also helped to remove weeds and replace them with plants native to the area. Through the People Giving program, PwC has funded a boat which will help the group observe important roost and feeding sites only accessible from the river. The boat will significantly improve the efficiency and accuracy of observations with minimum disturbance to flora and fauna. Our charity partner Mission Australia asked us to help out with a ‘backyard blitz’ on Wattle House – one of its accommodation services in Perth. Wattle House provides accommodation and intensive support to families at risk of, or dealing with, homelessness in the Maddington area. Mission Waterwise Gardens – Landcare and Mission Australia Installing habitat boxes at Murray Bridge. Australia works with these families to help them understand the issues that may be related to their crisis, so that they can live independently in the community. Landcare Australia provided vital information on choosing the appropriate plants to create a drought-tolerant, low-maintenance garden. Wattle House’s backyard was in need of a total makeover. Our people were keen to make the garden as easy-care and environmentally friendly as possible, so they enlisted the help of Landcare Australia in planning a waterwise garden. This collaboration between two of our charity partners and our people not only enabled us to help the residents of Wattle House but also educated our people on how to develop their own waterwise gardens, providing an even greater environmental benefit. Foundation Report 2006 Helping Landcare monitor wetlands COMMUNITY, PEOPLE AND LEADERSHIP GRADUATING TOWARDS LEADERSHIP – ELEVATE PWC AND MISSION AUSTRALIA ARE AT THE FOREFRONT OF DEVELOPING TODAY’S AND TOMORROW’S LEADERS; LEADERS WHO WILL, IN THE WORDS OF PWC GLOBAL CEO SAM DIPIAZZA, “LEAVE THE WORLD BETTER THAN THEY FOUND IT”. On 18 May 2006, the first graduates of the youth leadership program Elevate took the stage at a gala graduation at Sydney’s Customs House. The story of Elevate has been truly inspirational. Over the past year, we have witnessed young people from diverse backgrounds and their PwC coaches learn more about themselves, the meaning of leadership and how to work with others from all walks of life, among many other important life lessons. Let’s rewind the clock two years. 6 Mission Australia, in its National Youth Survey for 2004, identified the following priorities: • Young people need support to address and manage issues such as stress and depression • The internet and magazines are playing an important role for young people in the provision of information, support and advice • Independence, work and financial security are important issues for young people. Mission Australia believes young people should have access to appropriate education, training and meaningful job opportunities if they are to make the successful transition to independent adulthood. Fundamentally, young people are our future and the outcome of the survey highlighted that, as they transition through life, they need support. PwC and Mission Australia have worked in partnership for over three years, across all pillars of the Foundation and with many aspects of Mission Australia’s Community Services. Over that period we have developed a deeper awareness of the challenges facing young people. It was, therefore, natural and fitting that we chose to work in partnership to develop a leadership program. Elevate provides an avenue for young people to develop their self-confidence, resilience and leadership potential, and offers positive role models during a key transition point in their lives. It fits well with the core PwC values of teamwork, leadership and excellence. Social evaluator Urbis Keys Young has independently evaluated the first program and describes it as unique: a co-coaching program that develops a one-to-one relationship between a young person and his/her coach while also developing a group dynamic. Elevate offers a unique and powerful experience for participants. The evaluation not only highlighted the difference Elevate has made to the young people involved; it also showed that the coaches have become more socially aware and now have a greater understanding of issues facing young people today. We are building on this evaluation as we prepare to deliver further programs in 2006. an impact – on themselves, each other and those that they come in contact with. Elevate is a contract between PwC and Mission Australia based on trust and integrity, and is delivered through an integrated business strategy. When the Foundation is determining the types of social investments we want to make, we look for sustainability, the chance to innovate, a two-way partnership and the opportunity to make a difference. Our partnership with Mission Australia, and our involvement in the Elevate program, is a great example of responsible leadership in action. Both young people and potential coaches are queuing up to be a part of Elevate. At the time of writing, two more Elevate programs were getting underway in Sydney and Melbourne. Following year one of the program, we are at the start of the Elevate journey towards responsible leadership at the individual, corporate and community level. Elevate has shown us that a small group of people can, and do, make THE SKY’S THE LIMIT FOR SAMMI! Elevate has been a great experience and a lot of fun. Before Elevate I was extremely shy and introverted, scared of public speaking and a totally different person. When I heard about the program I hoped to achieve self-esteem and confidence and make new friends. I have achieved all of these things and much more. Now I am not afraid of public speaking, I am more extroverted, I believe in myself and I have a supportive network of friends who have become like my second family. I was challenged at first as meeting heaps of new people was daunting and I was worried that I wouldn’t get along with everyone. Foundation Report 2006 The best part of Elevate was my work experience. I had two weeks at Virgin Atlantic – one week at the office and one week at the airport. It was FANTASTIC! I woke up at 2.30am every day to be there for the 6am landing and stayed till after 6pm everyday. I didn’t want to leave. The staff were so friendly and made me feel like a part of the team, I learned so much. It wasn’t your typical ‘filing papers and doing coffee run’ type of work experience. I met some of the pilots and flight attendants, spent time with engineers, helped check the plane everyday, including the cockpit, worked on check-ins, met the personal assistant of ELEVATE HAS TAUGHT ME THAT WITH EFFORT AND SELFDISCIPLINE I CAN ACHIEVE WHATEVER I SET MY MIND TO. the CEO for Rolls Royce, went to a meeting at the Hilton Hotel, wore a flight attendant’s uniform and much, much more. They introduced me to everyone as their next female captain which made me feel like I was being appreciated. I was the first person and probably the last person to have the opportunity to complete work experience at the Virgin Atlantic Airport Office, which was an honour. My mentor is another great part about Elevate. We have a good relationship. She is reliable, trustworthy, full of good advice and has offered me a lot of support over these past 12 months. Although the program has finished, we still keep in touch. The friendships in Elevate are extremely strong and I am amazed how everyone gets along well which is unusual for a diverse range of people. The diversity makes me appreciate everyone as individuals and I now have a greater understanding of different cultures and lifestyles. I loved all of the activities, the retreats and Artescape were the highlights. Everyone was out of their comfort zone and learnt to trust each other through activities including flying fox and abseiling. The first community project was a good way of getting to know one another and learning organisational skills. It also made me feel good about myself to know that I was helping other people but at the same time having fun. Now that the program is complete I have faith in myself to go for my dream of being a pilot. Elevate has taught me that with effort and self-discipline I can achieve whatever I set my mind to. Sammi Booth, 18 PwC FOUNDATION REPORT 06 PEOPLE I think everyone has left the program with more than we all imagined. I know that I have learnt a lot about myself over the year and have valued the guidance and support of those around me as I made decisions regarding what comes after school among other things. I have thoroughly enjoyed getting to know the people in the group and watching them develop, and I have left with many good friendships. It was a wonderful experience. Marissa Ward, 18 Marissa Ward throws herself into the Elevate retreat. Foundation Report 2006 7 COMMUNITY, PEOPLE AND LEADERSHIP GETTING IN THE SPIRIT OF FOUNDATION WEEK IT’S A BOY! SPONSORING OUR FIRST GUIDE DOG At 9am on 27 February, PwC staff in all states arrived at work to be greeted by some unusual sights: people in purple tights, robots riding bicycles and giant bears were a few of the more striking vistas in the corridors and foyers that day. Kathryn Wightman-Beaven, Director of the Foundation, was struck by the effect on staff. “It stopped people in their tracks. Frowns soon turned to smiles as people met our charity partners. It’s sometimes hard to bring the stories of the Foundation’s work to life for our people. But I think we made great strides that day.” 8 The activity was all part of the inaugural Foundation Week, a new annual event on the PwC calendar. Foundation Week builds awareness and understanding of the work of our charity partners and sets out how we will work together for the next three years. PwC Consultant Hugh Cook makes a new friend. Foundation Report 2006 Foundation Week enabled our people to engage with our charity partners in a direct way. By taking time to hear and learn about the work of our partners on social issues and social change, our people were able to connect ‘heart and mind’ and see the difference we are making collectively. PwC offices all over the country joined in the celebrations for Foundation Week. Events included ‘walk the floor’ activities with Guide Dogs Australia, highlighting the challenges facing someone with vision impairment; beyondblue lunchbag seminars, raising awareness about depression in the workplace; and a chat with Tim Costello, CEO of World Vision, on the tsunami relief effort, our involvement in the Armadale Indigenous project and poverty in Australia. Our people were also entertained by a couple of irreverent Captain Starlights and Camp Quality’s cheeky remote controlled robot, Giggle. Flack (middle) with his sisters. Guide Dogs Australia plays a crucial role in assisting people with vision impairment to achieve greater mobility. This year, the PwC Foundation was thrilled to establish a partnership with the Guide Dogs, due to the strong interest of our people in the charity. Through our People Giving program, we are donating $25,000 to meet the total costs of caring for and training a guide dog at Guide Dogs Queensland from birth to graduation – the first 18 months to two years of its life. In the early hours of Mother’s Day 2006, PwC’s sponsored puppy, Flack, was born. His mum Kirra’s litter of seven pups is a welcome boost to Guide Dogs Queensland’s family of dogs in training, as there are currently nine people on the waiting list for a guide dog in Queensland alone. ‘Flack’ was the winning entry in a PwC competition to name our first guide dog, and is a reference to inspirational Price Waterhouse & Co partner Edwin Flack, who was an Olympic champion in 1896. From about 14 weeks of age, Flack will live with puppy raisers who will socialise, train and develop him. At 12 months, he will move back into the Guide Dogs facilities for at least six months of formal training before qualifying to become a guide dog. We will be watching his journey with interest. Once we have reached our goal of $25,000 to support Flack, we will begin to provide funding to a guide-dog-in-training in NSW. Our ultimate aim is to have PwC Foundation-sponsored guide dogs all over the country. In other news, our people volunteered with the Guide Dogs in Victoria this year, providing a face-lift for a large kennel area complete with designer paw prints. Another of our teams in Victoria rolled up their sleeves and undertook a large-scale working bee at the Guide Dogs facilities. EMBRACING LIFE, WITH A LITTLE HELP FROM THEIR FRIENDS At 14, Paul Harpur lost his eyesight when hit by a train. For Lester Miles, an eye disease is responsible for his vision loss. But Paul and Lester have something in common – they are both dynamic, high-achieving members of the community, thanks in part to a little help from their constant companions, guide dogs Weston and Kenya. Paul, a sportsman, lawyer and PhD student, and Lester, a tour guide and valued Guide Dogs Queensland volunteer, both glow with enthusiasm when talking of how their dogs have opened up their worlds. With Kenya by his side, Lester has been able to resume his position as a tour guide at the Boondall Wetlands. “It really is brilliant having a guide dog,” Lester says. Paul is equally confident in his guide dog, Weston. Paul’s busy routine as a competitive athlete, solicitor and student doesn’t faze Weston in the least. “Right now I just want to keep advancing myself and I know with Weston there are no bounds ... when I met Weston I got my eyesight back.” “They give you so much independence and freedom. I put my life in Kenya’s hands every time I walk out the door and he never lets me down. He’s not just my eyes, he’s my best mate.” Lester Miles and Kenya. PwC FOUNDATION REPORT 06 RECOGNISING OUR CHAMPIONS On 22 June, representatives from our 21 charity partners gathered for a special dinner to honour them at the PwC office in Sydney. The event was also an opportunity to honour the Foundation’s champions. The commitment and generosity of PwC people is at the heart of the Foundation’s success. And nationwide, there are almost 200 PwC Foundation champions who make a special effort to ensure that the Foundation continues to grow and thrive. For the first time in 2006, the Foundation has introduced a National Champion of the Year award, providing an opportunity to celebrate the work of all champions and honour the top five from around the country. In June 2006, the five finalists were chosen and flown to Sydney to attend the charity partner thank you dinner, an annual event which gives our charity partners and champions the chance to meet face-to-face and celebrate the achievements of the last year. Rick Millen offered his thanks and congratulations to all of our champions, saying “The champion network is the lifeblood of our Foundation. It would be impossible to have achieved the level of engagement we now see across the firm without the enthusiasm and dedication of our champion network, who not only act as a great communication channel but also come up with many new and original ideas and drive the activity in their individual business areas. The champions do what they do for the Foundation on top of WWF and PwC are working together to protect endangered turtles. their day to day jobs … sometimes I don’t know how they manage it, but they do.” The winner of the first annual National Champion of the Year Award was Sarah Moors from Advisory in Melbourne. Sarah was given the opportunity to spend five days in Cape York, where she will work alongside our charity partner WWF Australia to help Indigenous residents and researchers protect endangered turtles and other marine life from nets and feral pigs. Sarah will make a video of her adventures and provide PwC people with regular email updates, enabling all of PwC to share in her journey. “Assisting with Foundation activities as a site champion is a very important part of my life at PwC. I find it inspiring and dynamic and, somewhat selfishly, I also find it very rewarding! It’s an exciting time to be part of the Foundation, particularly as the role corporations should and can play in the community is being debated more and more. PHOTO © WWF-CANON/JÜRGEN FREUND. “I think the passion, commitment and enthusiasm for the Foundation within the Firm Leadership Team, champion network and broader firm is amazing, and seems to be gaining further momentum year by year. I look forward to seeing how our partnerships with charity partners continue to develop and grow.” 9 “The difference our Foundation has been able to make working with our charity partners is a tribute to our champions’ passion.” FUNDRAISING EVENTS REACHING OUR GOALS AND HAVING FUN Every year, PwC people get together in their hundreds to walk or run for breast cancer research in the Mother’s Day Classic. PwC is proud to be in its fourth year as a gold sponsor of this event. This year, our 500-strong team included current staff, friends, family, clients and alumni, who took part at the four sites of Melbourne, Sydney, Brisbane and Adelaide. Money raised through the Mother’s Day Classic funds a number of scholarships for vital breast cancer research. World’s Greatest Shave April 2006 In April 2006, over 100 PwC staff and partners around the country joined in the fun of the World’s Greatest Shave by putting their locks on the line – either by colouring their hair, shaving their head or waxing their legs. By taking part and securing sponsorship, our people raised over $337,000 for patients and families living with leukaemia, lymphomas and related blood disorders. Money raised from the events will continue to support the PwC National Tissue Bank and patient support services. At our Brisbane office, Claire Kennewell, a Foundation site champion, and Johanna Roche, a Foundation site partner, stepped up to the shavers and raised over $18,000. The Foundation has now raised close to $1 million through this event over the last three years, making us the top corporate fundraiser. World Swim for Malaria December 2005 This year, for the first time, PwC people from around the globe joined together in a huge fundraising effort to raise money to fight malaria. Malaria is the single biggest killer of children around the world – one child dies from the disease every 30 seconds. This equates to seven jumbo jets full of children dying every day from a preventable and treatable disease. World Swim for Malaria, a UK-based charity, aimed to encourage at least 1 million people around the globe to get wet for a good cause. PwC worldwide answered the call, and in Australia over 100 people took the plunge with many more sponsoring their efforts. PwC Australia raised an impressive $36,500 for mosquito nets – the single most effective way of preventing malaria. The Smith Family Toy & Book Appeal December 2005 Each year The Smith Family and The Salvation Army donate toys and food hampers to around 30,000 disadvantaged Australians, bringing Christmas cheer to those in need. All nine PwC sites participate in the appeal each year, donating a new toy and/or book to be distributed to a family in need in their local city. PwC donated over 1,400 books and toys to these worthwhile appeals Foundation Report 2006 Mother’s Day Classic May 2006 COMMUNITY, PEOPLE AND LEADERSHIP HEALTHY HEARTS FOR LIFE – THE HEART FOUNDATION The Heart Foundation is the largest non-government funder of research into cardiovascular disease in Australia. 10 FIGHTING DEPRESSION WITH BEYONDBLUE Around 1 million Australians suffer from depression each year and, on average, one in five people will experience depression at some point in their lives. The majority of people never seek treatment for their depression. Our people nominated the national depression initiative beyondblue as an agency that they wanted to work with through the Foundation for the next three years. beyondblue tackles issues associated with depression, anxiety and related substance misuse disorders, working in partnership with health services, schools, workplaces, universities, media and community organisations, as well as people living with depression. High blood pressure is a common health problem and can lead to heart attack, stroke or kidney disease. Current treatment relies on pharmaceuticals, but some patients find that their medication stops having any effect or has no effect even after prolonged treatment. While the rates of depression are much the same in country and city With the help of a grant supported by our PwC People Giving program, Dr Ming Wei and his team from the Department of Medicine at the University of Queensland are working on a ground-breaking gene-based therapy to relax blood vessels and provide a lasting reduction in blood pressure. The Andrew Thirsk scholarship, established in 2003, recognises our top performers and promotes the development of responsible leadership skills through participation in a demanding community program. This year, Anthony Klein of our Melbourne office won the scholarship, giving him the opportunity to join PwC partners from around the world on the firm’s global leadership program, Ulysses. In another exciting project sponsored by PwC People Giving, Dr Anushka Patel from The George Institute for International Health in Sydney is working to ensure that people at risk of heart attack and stroke receive the correct assistance for their particular situation. Currently, there are a number of treatments available that have been shown to be highly effective in preventing heart attack and stroke, however many people are not adequately treated. Dr Patel’s research will develop and evaluate new strategies for ensuring the appropriate delivery of treatment for individual at-risk patients. This will have a huge impact on the burden of cardiovascular diseases in this country. We are proud to be assisting The Heart Foundation in vital research into the prevention and causes of heart disease – the most common cause of death in Australia – and other life-threatening conditions. Foundation Report 2006 To launch beyondblue as one of our newest charity partners, we held lunchbag seminars during Foundation Week to hear about depression in the workplace. Over 100 people attended the seminars in Melbourne, Brisbane and Sydney to hear and discuss how to identify the difference between depression and anxiety. beyondblue advertising campaign. “I have battled with depression for many years, but didn’t know what it was and didn’t want to talk to anyone about it. So I did nothing and things got progressively worse, to the point that I could not function at all. After visiting the beyondblue website … my life has turned around. Thank goodness I sought help when I did – before I lost everything.” Matt, 36, rural Victoria ANDREW THIRSK SCHOLARSHIP – RESPONSIBLE LEADERSHIP IN ACTION After a week-long leadership intensive in June, Anthony headed to China to work with Save the Children on an eight-week international aid project to improve education outcomes for poor ethnic minority children in remote areas of Yunnan Province. The project’s focus areas are teacher training, inclusive education, nutrition, hygiene, community participation in education and income generation. The PwC team is looking at how income can best be generated to provide scholarships to poor children to help them access and continue basic education. This involves identifying and assessing the strengths and weaknesses of the current strategy and making recommendations about future development of this component of the program. Depending on the team’s recommendations, the assignment may also include the development of tools, models and methodologies to assess the validity of any proposed school or communitybased income-generating projects and to monitor their impact. This is a great example of PwC’s commitment to responsible leadership. The value of this model stretches far beyond the communities where the immediate benefit is felt, delivering a greater sense of value and purpose within our leaders and our firm. Anthony is delighted to be a part of the program. “I feel both excited and extremely privileged to have been selected to represent the Australian firm. I am intrigued about what lies ahead in this journey and what it will teach me about myself and the wider world in which we live. I am committed to bringing my learnings back to the Australian practice and to share the experience with all staff and partners across the country.” “By giving our people the skills to lead responsibly, PwC is able to help effect change and deliver sustainable outcomes for diverse communities.” BUILDING A SUSTAINABLE COMMUNITY IN ARMADALE For young people to escape the cycle of poverty and build resilience, it is essential that they are given the opportunity to develop the skills they need to gain employment. This is exactly what is happening in Armadale, Western Australia where World Vision, with help from PwC People Giving, is helping Indigenous young people reach their full potential. Through the Armadale Noongar Corporation Experimental Training and Employment project, young people are gaining marketable skills while redeveloping a property, gifted by the Western Australian Government, into a new community culture centre. PwC’s support is playing a major role in the Heart Foundation’s battle against conditions such as cardiomyopathy, which took the life of Matthew Howell at just 31. His sister Belinda says, “If we really place value on the most important things in life – our family, our children – if we let those thoughts motivate us then we will use our money to go towards research and finding cures, trying to avoid other families having to go through what we’ve gone through.” areas, suicide rates are much higher in the country. In these tough times, when rural families are facing extreme hardship as a result of the ongoing drought, our people are helping beyondblue get the message out that depression is an illness that can be treated and that help is available. The Foundation is lending its support to education forums about depression and how to prevent suicide in rural communities. Horticulture trainee Iran Dinah. Currently there are 10 trade employees in the program, in the areas of landscaping, plumbing and painting. All are getting their trades certificates through the local TAFE and have passed the first phase, gaining a Certificate I in Horticulture and Construction. The young people are now entering the Certificate II course. World Vision’s program has been so successful that it has led to the establishment of a commercial operation, providing further employment for the young people. A mentor is now helping to develop further commercial projects for the young people to participate in. This kind of project fits perfectly in PwC’s model of responsible leadership. It is adding to the sustainability of communities and providing hope and selfdetermination for young people who face significant challenges. PwC FOUNDATION REPORT 06 SUPPORTING SOCIAL INNOVATION WITH SOCIAL VENTURES AUSTRALIA Social Ventures Australia (SVA) aims to increase wellbeing and happiness in our communities by helping people to participate both economically and socially, as well as building a sense of self-worth among the most marginalised members of our communities. PwC is actively involved in three of SVA’s programs: Activate, School Aid Trust and OzGreen. Activate develops leadership skills in young people who are experiencing longterm unemployment, homelessness and disadvantage. These young people are then able to go back to their communities and help find solutions to local issues. School Aid Trust works on the theory that a little can add up to a lot. It asks Australia’s 11,000 schools to donate as little as $100 a year – and so far has raised $1.2 million over three years to help educate disadvantaged kids worldwide. PwC is proud of its role in helping these initiatives take flight. Of PwC’s involvement, Jan Owen, Executive Director, Social Ventures Australia, says, “All ventures are leaving a significant impression upon the communities in which they operate. This is due in large part to the significant contributions that Strengthening our communities: OzGreen. PwC has made in supporting the formalisation, strengthening and growth of these ventures.” This year, PwC was proud to be a part of a new venture with SVA. In June, we worked with SVA and Brisbane City Council to launch the Brisbane Social Enterprise Hub. This will give long-term unemployed people, refugees and people with a mental illness access to work and life opportunities, and help to develop ‘social entrepreneurs’ who will make a significant economic and social impact in their communities. By investing in the network, PwC has the chance to transfer valuable business skills to those who, traditionally, have been at a disadvantage in the employment market, as well as being at the forefront of the development of the social enterprise sector – which makes sense from both a business and community perspective. A GREENER WAY TO DO BUSINESS GRINDING BEANS FOR A GOOD CAUSE It’s a year since the Foundation café (‘Foundation’) first fired up its espresso machines in PwC’s Melbourne office and began serving refreshments and providing a lively hub for the firm’s employees. 51,000 coffees later we are proud to say that it’s already a Foundation institution. “It’s really taken off. Regulars – and there are hundreds of them on a daily basis – tell me they can’t imagine a workplace without it now,” says manager Bill Apostolou, who has enjoyed watching the café grow. Foundation has been working hard to raise funds for our charity partners, with 40 cents from every hot drink sold going to charity. In February 2006, Foundation made its first donation – presenting $10,000 to Urban Seed, which provides daily lunches, assistance and referral services to people facing issues of homelessness, unemployment and substance misuse. 11 Urban Seed, which runs its own charity café, Credo, is using the funds to make an educational video on homelessness issues for use in schools. The video will complement the educational text Homelessness – Searching for Home in Australia, which the PwC Foundation and The Age partially funded. Foundation plays a vital role in raising awareness of our charity partners, as well as demonstrating PwC’s own strong commitment to helping our communities become more sustainable. Foundation’s ‘coffee connoisseur’ event during Foundation Week not only helped many of our people learn how to brew like a barista, but it also gave them a chance to hear about the work of Urban Seed and share in the cheque presentation. At a time when concern over climate change is growing steadily, PwC is committed to reducing our greenhouse gas emissions and the energy wastage caused by the blazing lights of city office towers. By switching to a sensor-based lighting system, the Sydney office is saving 630 tonnes of carbon dioxide a year – which is equivalent to removing 140 greenhouse gas-emitting cars from the road. The Sydney Morning Herald reports that, if all office tenants in Sydney followed PwC’s lead, the power saved would be enough to supply 13,000 homes. Jay Lomax, director, Infrastructure, says that PwC has a global commitment to reduce emissions and save power. Here in Australia, refits are also taking place in our offices in Perth, Canberra and Brisbane. Jay believes PwC people are proud to be part of a global environmental initiative. “The reaction from staff has been really positive. They understand why we are doing it and the benefits to the broader community,” Jay says. PwC’s power-saving initiative not only makes environmental sense – it will reduce our energy costs. In the first four months of operation in Sydney, the new lighting system shaved 15 per cent off PwC’s energy bill. “The reaction from staff has been really positive. They understand why we are doing it and the benefits to the broader community.” Jay Lomax, director, Infrastructure, PwC PwC staff learn how to make coffee like a pro. Foundation Report 2006 Reducing our impact on the environment through greener business practices.
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