Social Science & Medicine 55 (2002) 467–481 Gender gaps, gender traps: sexual identity and vulnerability to sexually transmitted diseases among women in Vietnam Vivian Fei-ling Goa,*, Vu Minh Quanb, A Chungb, Jonathan Zenilmanc, Vu Thi Minh Hanhb, David Celentanoa a Department of Epidemiology, Johns Hopkins University School of Hygiene and Public Health, 615 North Wolfe Street, E6007, Baltimore, MA 21205 USA b National AIDS Committee of Vietnam, Hanoi, Viet Nam c Division of Infectious Diseases, School of Medicine, Johns Hopkins University, Baltimore, MA, USA Abstract We conducted a qualitative study to explore the pathways by which traditional gender roles may ultimately affect Vietnamese women’s interpretation of sexually transmitted disease (STD) symptoms and health-seeking strategies. Data on gender roles, perceptions of types of sexual relationships, perceptions of persons with STDs, and STD patient experiences were gathered through in-depth interviews and focus groups with 18 men and 18 women in the general population of northern Vietnam. A framework integrating Andersen’s behavioral model of health services use and Zurayk’s multi-layered model was used to conceptualize women’s health-seeking behavior for STD symptoms. Both men and women noted clear gender differences in sexual roles and expectations. According to participants, a woman’s primary roles in northern Vietnam are socially constructed as that of a wife and motherFand in these roles, she is expected to behave in a faithful and obedient manner vis a" vis her husband. It emerged that men’s marital and sexual roles are less clearly defined by traditional norms and are more permissive in their tolerance of premarital and extramarital sex. For women, however, these activities are socially condemned. Finally, since STDs are associated with sexual promiscuity, both men and women expressed anxiety about telling their partners about an STD; women’s expressions were characterized more by fear of social and physical consequences, whereas men expressed embarrassment. Community level interventions that work towards disassociating STDs from traditional social norms may enable Vietnamese women to report possible STD symptoms and promote diagnosis and care for STDs. r 2002 Elsevier Science Ltd. All rights reserved. Keywords: Sexually transmitted diseases; Vietnam; Women; Gender norms; Health-seeking behavior Background Sexually transmitted diseases (STDs) are a major health problem affecting the lives of women in the developing world. Over 200 million STDs occur every year among women in developing countries (Aral, 1992) and they are the second leading cause of healthy life lost in women aged 15–45 (World Bank, 1993). Among *Corresponding author. Tel.: +1-410-614-4755; fax: +1410-955-1836. E-mail address: [email protected] (V.F.-L. Go). women, the biological and social sequelae of STDs are particularly profound. Long-term biological consequences include infertility, ectopic pregnancy, reproductive tract cancer, and adverse pregnancy outcomes (Temmerman, 1994). In addition to the associated morbidity and mortality, STDs are important cofactors for HIV transmission (Wasserheit, 1992). Studies have suggested that STD control may decrease the incidence of HIV (Grosskurth et al., 1995; Cohen, Hoffman, & Royce, 1997). On a social level, STD symptoms are often seen as ‘‘unclean’’ and women with STDs may be stigmatized. Furthermore, in many developing 0277-9536/02/$ - see front matter r 2002 Elsevier Science Ltd. All rights reserved. PII: S 0 2 7 7 - 9 5 3 6 ( 0 1 ) 0 0 1 8 1 - 2 468 V.F.-L. Go et al. / Social Science & Medicine 55 (2002) 467–481 countries, a woman’s identity is linked to her status as a mother, and infertility may be grounds for divorce (Dixon-Mueller & Wasserheit, 1991). Since early and appropriate STD treatment can shorten the duration of infectiousness and prevent transmission, improving acceptability and quality of STD services could be important components of STD and HIV control that address both the biological and social impact of these illnesses. In resource-poor settings where diagnostic tests are prohibitively expensive, the World Health Organization (WHO) recommends syndromic-management guidelines for treating symptomatic patients at primary health-care services (WHO, 1993). Despite worldwide acknowledgement that STD control is a worthwhile target (World Bank, 1993; Over & Piot, 1996), few studies have examined the socio-cultural barriers to implementing the WHO’s recommendation. In societies with traditional gender norms and relatively low status of women, STDs may be more stigmatizing and women may be less able to approach primary health care services for potential STD symptoms. Programs that encourage women to seek care for possible STD symptoms in a community must recognize the sociocultural context of STDs. We examined the influence of social norms on women’s perceptions of STDs in Vietnam. While most cultures use social norms to guide behaviors, social norms in Vietnam are particularly powerful (Gammeltoft, 1999; Pham Van Bich, 1997; Jamieson, 1993). Confucian social formulas and moral strictures are central to the society, which stresses the cultivation of virtuous conduct. The individual is subordinated for the good of the community. Socially, this is expressed in five relationships (ngu luan): ruler–subject, father–son, husband–wife, elder brother–younger brother, and friend– friend (Marr, 1981). Only the friend–friend relationship held possibilities of egalitarian dynamics; the others were inherently unequal. In daily life, strong social norms guide interactions, which ultimately serve to preserve this system. Traditionally, women were subordinate to men in every stage of life: daughters to their fathers, wives to their husbands and in widowhood, to their sons. Women’s identity was centered on their roles as wives and mothers. As Marr (1981) states, ‘‘Foremost was the principle of chastity (trinh), not only the defense of virginity before marriage but also absolute faithfulness towards one’s husband, dead or alive, and a purity of spirit that was meant to transcend worldly desires’’ (p. 192). Since independence in 1945, the socialist transformation of Vietnamese society has emphasized women’s equal capacity to participate in social and political life (Johansson, Nga, Huy, Dat, & Holmgren, 1998). However, as Gammeltoft (1999) points out, while government policies have attempted to increase equality between women and men, they have simultaneously perpetuated traditional gender roles. The government considers women’s traditional roles as mother and wife critical to the nation’s social and political stability (Gammeltoft, 1999). Two Government slogans often promote traditional Confucian female characteristics: Chastity, hard work and proper behavior. A 1977 government leaflet stated: ‘‘The Party still appreciates the beautiful and good characteristics of women: women are hard working, industrious, creative, courageous, loyal, and altruistic’’ (Gammeltoft, 1999). Most recently, the Vietnamese government has liberalized national economic policies to stimulate the national economy. Since 1988, the policies, collectively referred to as Doi Moi, have increased the per capita GNP and strengthened Vietnam’s position as a global economic player (Chen & Hiebert, 1994). However, these gains may come at the expense of women’s social, economic, and health status (Beresford, 1994; Allen, 1990; Fong, 1994). For example, the 1988 land reforms dismantled cooperatively managed farmland into family plots and shifted the power of land ownership toward men; only the male is named on the governmental ‘‘Land Use Right Certificate’’ and the woman’s rights to land in case of widowhood or divorce have become limited (Gammeltoft, 1999). The Doi Moi policy also has an impact on women’s daily work life, as men increasingly move into nonagricultural work and women are left with a double agricultural and domestic work load (Beresford, 1994). Although it is difficult to draw a causal link between economic reforms and women’s workloads, several studies have noted that women work longer hours since the economic reforms (Allen, 1990; Beresford, 1994). Finally, the economic reforms of Doi Moi have resulted in a shrinking public health sector and increased reliance on private doctors to deliver health services. This has made high quality health services less accessible to the poor (Ensor & San, 1996) and may affect the healthseeking behavior of women affected by socially stigmatized infections such as STDs. Against this contextual backdrop, gender definitions that guide normative interpretations of STDs have particular social meanings for Vietnamese women. These meanings and definitions influence the recognition of symptoms and their introduction into the clinical arena by women. Perceived morbidity and health-seeking behavior for STDs A woman’s willingness to acknowledge an STD symptom depends, in part, on the social acceptance of STDs in her family and community (Kleinman, 1980). V.F.-L. Go et al. / Social Science & Medicine 55 (2002) 467–481 In India, three qualitative studies on women’s perceptions of STDs found that stigma associated with STDs was crucial in infected women’s willingness to report STD symptoms (Patel, 1994; Bang & Bang, 1994; Mulgaonkar, Parikh, Taskar, Dharap, & Pradhan, 1994). Gorbach, Hoa, Eng, and Tsui (1997) and Whittaker (1999) have explored women’s perceptions of reproductive tract infection (RTI) symptoms in Vietnam, providing valuable insight into individual and community level beliefs and behaviors related to RTIs. Our study enhances these studies by focusing on the link between traditional gender roles, community perceptions of STDs and women’s health-seeking behavior for RTI symptoms. Even when women recognize STDs, they do not necessarily seek care for their condition. Several studies have found that the attitudes of husbands and mothersin-law restricted women from getting gynecological examinations (Bang et al., 1994; Field et al., 1998; Erwin, 1993). In the context of family planning, Gammeltoft (1999) highlighted the importance of social and moral relations in women’s contraceptive choices in Vietnam’s Red River delta. The study found that intrauterine devices (IUD) are approved by most husbands since such a device does not interfere with male sexual pleasure, pose any threat to male health, is reversible, and is perceived to be more effective than traditional methods. Gammeltoft’s (1999) analysis of the widespread use of the IUD, despite complaints of severe side effects, encapsulates the pattern of everyday social relations where women often feel they have to submit to and comply with their husbands’ decisions. Other studies conducted in Africa have suggested that shame and fear of stigma may inhibit health-seeking behavior (Sajiwandani & Baboo, 1987; Green, 1992; Moss et al., 1999; Manhart, Dialmy, Ryan, & Mahjour, 2000). Investigations suggesting a relationship between stigma and reported STD symptoms highlight the need to expand upon these studies to contextualize the meaning of STDs and to determine their influence on women’s recognition and subsequent health-seeking behavior. Conceptual approach To understand the meaning of STDs in the context of Vietnam, it is necessary to examine social norms or rules of conduct that specify appropriate behavior in Vietnamese society. Specifically, this study aimed to address five questions: (1) What are the traditional gender roles in northern Vietnam? (2) What are the perceptions of different sexual relationships? (3) What are common perceptions of STDs? (4) How do traditional gender roles shape perceptions of STDs? and (5) What are the implications of the relationship between traditional gender roles and perceptions of STDs for interventions 469 aimed at promoting early and appropriate STD treatment for Vietnamese women? To conceptualize women’s health-seeking behavior for RTI symptoms, we use a framework that synthesizes Andersen’s paradigm (Andersen, 1995) and a multilayered framework developed by Zurayk et al. (1993). Andersen assumes that most actions are under volitional control, placing the need for care as the immediate determinant of health services. The need for care, in turn, is seen as a function of enabling or impeding factors, which are determined by predispositions to use services. While Andersen’s model acknowledges the ‘‘external environment’’ as an input for understanding use of health services, it focuses on the individual. We modify Andersen’s model by integrating the social environment/culture as an intrinsic part of women’s decision-making process. Drawing upon Zurayk’s framework, which focuses on the relationship between social factors and the individual by approaching decision-making as a multi-layered process that starts with background resources (the social context of ill health) and moves to the most proximate (medical-risk) factors, we thread social context throughout our framework. Starting from the most proximate factors, we consider perceptions of STDs (e.g., shameful) to be an impeding factor directly affecting women’s perceived need for care. For example, women will be more likely to tolerate pain and illness and less likely to seek care if their conditions are stigmatized. Since STDs are associated with sex, perceptions of STDs are shaped by perceptions of sexual relationship. Moving up one layer, we assert that perceptions of sexual relationships are a function of traditional gender roles, which are determined by the final layer, predisposing factors (social structure). In this study, we used this model to guide data collection and analysis and to understand how social structure affects health-seeking behaviors. Methods This research was conducted as part of a multidisciplinary project on the epidemiology of RTIs, including STDs, in northern Vietnam. The site of the study, Hai Phong, is a province in northern Vietnam with a population of 1.7 million in 1998. As a large port province in Vietnam, Hai Phong has an estimated 600,000 transient residents and more than 4000 injection drug users (IDUs). Hai Phong is experiencing one of the most rapidly increasing HIV epidemics in Vietnam (Quan, Long, & Dondero, 2000). The number of cases (415) detected in the first six months of 1998 was 11 times higher than the number detected over the past 5 years combined (Hai Phong AIDS Committee, 1998). The National AIDS Committee of Vietnam (NAC) has 470 V.F.-L. Go et al. / Social Science & Medicine 55 (2002) 467–481 identified Hai Phong province as a top priority for future STD and HIV interventions. Vietnam is divided into 61 provinces, which are subdivided into districts and then villages or ‘‘communes’’. In order to increase generalizability and explore rural/urban differences, we purposively selected one rural (An Hung) and one urban commune (Ha Ly) for intense study. These communes were geographically accessible and demonstrated local commitment to participate. Data were collected through the combined use of two qualitative techniques: in-depth interviews and focus group discussions (FGDs). These methods have complementary strengths and weaknesses. The primary strength of a focus group is the synergistic influence of the group setting, which may result in the elicitation of data or ideas not obtained in individual interviews (Stewart & Shamdasani, 2000). In addition, focus groups can provide insights into community norms by the assessment of consensus within a group on a topic or viewpoint. However, responses from members are not independent of one another, which may restrict the generalizability of results. Furthermore, the results obtained in a focus group may be influenced by a dominant member if more reserved group members are hesitant to participate. The drawbacks of focus groups are the strengths of in-depth interviews, which enable an interviewer to have a series of independent and individual interviews with the participants (Spradley, 1979). Our qualitative research, conducted by a team of four women from Hanoi included in-depth interviews and focus group discussions. The team leader, an author of this paper, helped develop and pilot test the qualitative guides. She and another member of the team, both with Masters degrees in Sociology and over 5 yr of experience in qualitative HIV/STD research in Vietnam, conducted and transcribed in-depth interviews and focus group discussions. Two team members with Bachelor degrees in English translated transcripts and served as notetakers during FGDs. The team was intensively trained during a 1-week workshop in interview techniques such as probing, framing, summarizing, and checking to guide participants through the range of topics. Participants were recruited into the study by referral from local public health professionals and through a snowballing technique. In order to be eligible for the study, men and women had to (1) be aged 18–49; (2) provide informed consent; and (3) be a resident of a project commune. A staff member of the commune health station visited potential participants at their homes to invite them into the study. The research plan, instruments, and consent forms were reviewed and approved by the National AIDS Committee of Vietnam, Johns Hopkins University School of Hygiene and Public Health Committee on Human Research, and the National Institute of Health Office for Protection from Research Risks. Written consent was obtained from all participants. In-depth interviews Topics covered during in-depth interviews included perceptions of types of sexual relationships in the community and perceptions of people with RTIs and STDs. Interviews were semi-structured and included questions asked of each informant. Responses were open-ended, allowing for probing to clarify responses. Four males and four females (two of each from An Hung and Ha Ly) were identified and interviewed indepth. Interviews were conducted in a private place in the homes of the participants and lasted between 1 and 2 h. In order to understand the experiences and healthseeking processes of STD clinic patients, four additional informants (two males and two females) were identified from the Hai Phong STD Clinic in Ha Ly. STD patients provided information on their experiences, interpretation, and health-seeking behaviors for potential STD symptoms. Focus groups Focus group discussions explored life in the commune, traditional gender roles, perceptions of types of relationships in the commune and attitudes and perceptions about STDs. Four FGDs were conducted (two in each commune), each consisting of six same-gender adults from the community. A total of 24 adults (12 males and 12 females), none of whom had participated in the in-depth interviews, participated in the groups. The FGDs were held in private, non-medical settings and lasted from 1 to 2 h. Discussions were conducted by a moderator and a note-taker. To elicit information on social norms, the moderator followed a FGD guide that contained specific questions and presented a number of scenarios, asking participants to respond to probes. Interview and FGD guides were developed in English, translated into Vietnamese, back-translated into English and field-tested with similar populations in Hanoi. All interviews and FGDs were tape-recorded and transcribed by the moderator/interviewer within 3 days of the interview and transcripts were translated into English onsite by two translators within 1 week of completing the interview. To check the reliability of translations, an independent translator spot-checked all transcripts. The translations from one translator were found to be consistently inadequate. Therefore, all transcripts from this translator were re-translated by a fourth, independent translator in Hanoi and this process resulted in a more satisfactory translation. In addition to recording interviews and FGDs, interviewers took notes during the interviews to document the mood, tone, and group dynamics that might V.F.-L. Go et al. / Social Science & Medicine 55 (2002) 467–481 not be captured on tape. Interviewers expanded these notes within a day of the interview. Expanded notes and transcripts from both the focus group discussions and interviews were computerized. These data were reviewed for main themes and issues and then coded for retrieval and analysis. Matrices were developed for each of the codes to note common threads and contrasts in the statements. Results This study explores the pathways by which traditional gender roles, as described by men and women, may ultimately affect Vietnamese women’s recognition of RTI symptoms and health-seeking strategies within a complex social environment. The results are reported according to the following categories: (1) life in the commune; (2) traditional gender roles; (3) perceptions of sexual relationship types; (4) perceptions of persons with STDs; and (5) case studies of STD clinic patients. Life in the commune Urban: Ha Ly The majority of participants from Ha Ly viewed their life in the commune as very difficultFcomplaining of pervasive unemployment, crime, and drug use. Many attributed the spread of ‘‘social evils’’ to economic hardship in the commune. One woman summarized these feelings: The livelihood of the people here is hard. Men resort to drug addiction, fighting, stealing things in considerable number due to unemployment; and women have to work in nha hang (bars) or do the jobs that are not respected by the society. A man expressed a similar opinion and felt worried that economic and social turmoil in Ha Ly would lead to diseases such as HIV/AIDS: Our life here is very miserable in comparison with that in big cities like Hanoi and Ho Chi Minh city. everything is worse. social evils have become a serious problem throughout Hai Phong. the number of drug addicts is very big. even those who are arrested by the policemen once or more, they never stop. future generation will be put at risk of aids, drug abuse. many fatal diseases are coming closer. Rural: An Hung Focus group participants in An Hung described their life as difficult, but manageable. One woman explained, ‘‘the rice, vegetable that we produce can assure our 471 lives’’. Although their income was largely dependent on their farms, most participants agreed that it was necessary to supplement farming with additional work: The income of people here, at least one person of each family has got to have extra work. In general most people here farm and every family has one person who does extra work to add to the family’s income. However, despite the economic hardships, consensus was reached in the male groups that visits to sex workers and drug addiction were not widespread in the commune. One man summarized it by stating, ‘‘So far, there have been no records of any social evils in the community’’. Focus group facilitators noted in both groups that women participants seemed notably shy to speak about social evils. Traditional gender roles ‘‘You are rich thanks to your friends, you are socially superior thanks to your wife’’. (traditional Vietnamese proverb) The ideal woman Across all four focus groups, participants often referred to four tu duc (traditional qualities), taken from orthodox Confucian text, that were expected from a Vietnamese woman: cong (hard-working), dung (attractive physical appearance), ngon (appropriate speech), and hanh (virtuous). One woman explained, ‘‘According to the set norms of our ancestors, a woman had to have all four’’. A woman in Ha Ly elaborated: I suppose a woman doesn’t need to make a lot of money, but she should be gentle, virtuous and courteous in speech. Her appearance is not necessary to be very beautiful, but should be tidy, clean in dress. Of these characteristics, most participants highlighted virtueFparticularly, with respect to the husband. One woman explained, ‘‘I don’t know much about the ideal woman of other men, but my husband wants his wife to be faithful first’’. A male participant voiced a similar opinion, stating, ‘‘My ideal woman must be faithful’’. All four focus group discussions emphasized that a woman’s primary role revolves around the family. An ideal woman must be soft, obedient, know how to care for her husband and children, parents, brothers and sisters. (Man, Ha Ly) As I think, it’d be better if a woman was born with a pretty appearance but the best is that she should be able to do her role in the family. The woman is the mother with pregnancy, birthgiving and bringing up 472 V.F.-L. Go et al. / Social Science & Medicine 55 (2002) 467–481 the child right from the first days. The woman is very important in the family, especially in the present society with numerous social evils, the woman has to guide and educate her children to help them avoid these evils (participants nodding in agreement). (Woman, Ha Ly) Descriptions of a woman’s traditional role did not differ significantly between communes. However, men’s groups highlighted desirable female characteristics not covered in women’s groups. Several male participants added that ‘‘acceptance’’ of a husband’s imperfections was expected from a woman: An ideal woman must be tolerant and merciful, because in a family, the man is easy to make mistakes. It is inevitable. The woman must be merciful, sympathetic. I think most Vietnamese woman are. (Man, Ha Ly) Furthermore, male participants debated the value of beauty while the women uniformly ranked beauty as a secondary quality. One man stated that ‘‘ywhen seeking a woman to get married to, any man would look for a sweet, healthy, well-behaved, faithful, and beautiful woman’’. Another disagreed: I think I am an ordinary person so I do not prioritize beauty when I look for a woman to get married to. I should choose a wife who has good health condition and knows how to support the family. (Man, An Hung) The ideal man There are no equivalent traditional norms for men in Vietnamese society. The most frequently mentioned traditional male roles and characteristics were ‘‘having a stable job’’, ‘‘being socially respected’’, and resisting ‘‘social evils’’. Although discussions about men’s roles were similar in male and female groups, female participants emphasized resistance to ‘‘social evils’’ more heavily: I expect men to get full education in order to hold some position in the society for their wives and children to rely on. In addition, these men shouldn’t indulge themselves in ‘an choi’ (extravagant entertainmentFused here as euphemism for drinking and visiting prostitutes). (Woman, Ha Ly) I think the ideal man has to be kind, not drink much alcohol, not play cards and have extramarital affairs. (Woman, An Hung) Discussions seem to suggest that men are naturally tempted by gambling, drugs, and commercial sex while women are not. Despite the vast differences in tradi- tional roles of men and women, discussion emphasized that both men and women are expected to behave in socially approved ways. I think he must be the breadwinner of the family. He also has the right way of behaving with others in his neighborhood, village and in the society. (Man, An Hung) The most important thing for the woman in the society as well as in the family is su cong bang (respect from others). (Woman, Ha Ly) Deviations from social norms Social norms exert tremendous power in shaping behavior in the communities. The community may ostracize individuals that deviate from traditional roles. The impact of such stigmatization extends beyond the individual, and applies to the entire family. A male participant, formerly a drug addict, described the difficulties in reversing social labels: I myself used to be a bad individual but I am leading a normal life now. In the past I lived a meaningless life because I was cornered by life but now I have changed my life and do my best to earn money for my wife and my children’s living. However, some people still believe I’m a drug addict. Nobody wants to talk to my wife and my children. They did not allow me to row the boat for money. (Man, Ha Ly) Consequences for deviating from traditional roles often depended on the nature of the offense and showed clear gender variation. All of the women participants agreed that they would have to accept a husband who succumbed to ‘‘social evils’’. A female participant from An Hung described women’s lack of choice: I think everyone wants to have an ideal man. However before getting married, it is impossible to know well the husbands. We chose health and kind man, but later when we have lived together for many years, the man starts playing cards (here used as euphemism for social evils). But at that moment, we have to accept the fact and can’t do anything to change the situation. Another woman in Ha Ly related her own experience with her husband who frequented sex workers: When getting married my husband was good man. But now he has given into social evils so I must give him advice. Even though he is a really bad man and he doesn’t listen to my advice, I have to accept him. V.F.-L. Go et al. / Social Science & Medicine 55 (2002) 467–481 In contrast, if a woman deviated from the social norm, her husband maintained the locus of controlFhe could either forgive her or punish her. If a woman is too talkative, the woman may be guided by her husband: I think when the wife [is too talkative] first or second time, the husband sometimes gives his wife advice. (Woman, An Hung) If a woman was unfaithful, the consequences might be more severe. There are a few men who advise their wives like that, however most of them often curse and beat their wives. Naturally, men can’t be patient and endure like woman. Most of them are hot-tempered and so they often beat their wives. (Woman, Ha Ly) Overall, deviations from social norms have family consequences that follow traditional gender roles. Women are expected to accept their husbands’ deviations while men may select a range of socially acceptable responses to their wives’ behaviorFfrom forgiveness to physical punishment. 473 If she is cung ran (strong enough to protect her virginity), her husband will give her more respect in married life. (Woman, An Hung) If a girl comes to live in her husband’s family with her virginity, she can feel proud of herself and live with chin chan (dignity). (Woman, An Hung) These sentiments suggest that a woman’s power is vested in her virginityFby losing her virginity, she relinquishes power. An analogy of a game emerged in women’s discussions where the prize was taking a woman’s virginity. The main concern was that once the man is ‘‘victorious’’, the woman drops in ‘‘value’’. When the man succeeds in having the girl have sexual intercourse with him, they will think of other, more beautiful girls. So women always pity the victims. The woman who does not protect herself will suffer from its results. (Woman, An Hung) Once a man has been successful in conquering a girl, he wants to conquer another girl at once. (Woman, An Hung) Male groups echoed their female counterparts. Perceptions of sexual relationship types Premarital sex When questions on premarital sex were posed, responses in all four focus groups focused on repercussions to the woman. The omission of men in these discussions suggests the underlying assumption that men are inherently sexual and therefore premarital sex for them was socially acceptable. Overall, opinions about premarital sex were not notably different between communes or between male/female groups. However women’s discussions were more animated than men’s, suggesting they felt more strongly about this topic. Most women believed a woman should not have premarital sex in order to maintain the respect of their boyfriend, future husband, and husband’s family. The following quotes elucidate social norms regarding a woman’s virginity: Because of doi moi (opening of the economy), things are much more open, which often leads to excessiveness. For instance when in love, the woman can’t know if the man truly loves her while she shows all her love for him. If you meet a ‘So Khanh’ (playboy) and you are easy, he will behave terribly after [having sex]. Therefore young women should protect themselves. There are many other ways to show their emotions, not only by letting men have free sexual relationships like that. Men always expect some selfrestraint from women. (Woman, Ha Ly) I think they shouldn’t have sexual intercourse before marriage, because after that, they will probably not marry each other. The man may think that the woman is easy to sleep with other men. You know, in Viet Nam, the girl’s virginity is still very important. It will be difficult for the girl to find a husband if she loses it. Even if she does get married (later) to another man, her husband will likely not forgive her when he realizes that his wife had sex with another man. Their life will be miserable. (Man, Ha Ly) Some female participants empathized with a woman’s ‘‘emotions’’ but felt a woman should ‘‘protect herself’’. A woman from Ha Ly summarized this view: Once a couple is too deep in love, it’s hard to keep the woman’s virginity. I know some couples in love. I know they have sexual relationships but I just take it normally because when a woman loves her husband or her boyfriend, she always wants to devote all her instinctual emotion for him to know her love. Women are always the weaker sex. They always want to show their entire sincere heart to their lovers. But we can’t know whether those men will be kind to us or not. None of the focus groups reached consensus on the community’s role in enforcing norms on premarital sex. One woman from An Hung explained that the community may intervene: ‘‘Some rumor may aim at making 474 V.F.-L. Go et al. / Social Science & Medicine 55 (2002) 467–481 the girl ashamed and they try to stop it’’. But a woman from Ha Ly voiced a different opinion, ‘‘They (the community) suppose it’s no good but they don’t care’’. One man from An Hung explained that despite overall disapproval, the community must accept premarital sex since norms are changing with a developing economy. Everybody is sad when an unmarried couple has sexual relationship before the wedding, especially the parents. However the young have been affected by lots of social factors like black-market videotapes. Our country is in modernization and industrialization and the norms of love have changed too. We have to accept if our daughter has sexual relationship before wedding. Extramarital sex ‘‘A real and heroic man can have five wives and seven girlfriends but a virtuous woman only has one husband in her life’’. (traditional Vietnamese proverb) In-depth interviews and focus groups revealed that traditional gender roles engender a clear double standard for extramarital sex. In interviews, the majority of participants believed that extramarital sex was becoming increasingly common in An Hung and Ha Ly. In An Hung, one woman explained: There are some cases in this community. They tell their wives that they have something to do such as going fishing or working in the fields but in fact they stay with prostitutes. Prostitutes have moved into the village. Several participants pointed out the association between prosperity and extramarital sex: With mass media, films, videotapes which are flowing into Viet Nam, people seem to have more extramarital affairs then previously. In general, when the society develops, they often think of such entertainment. People who want to have gan trang (women selling white goodsFslang for sex worker) are the rich ones. The poor people pay much attention to earn a living but not to entertainment. (Woman, An Hung) Main customers of prostitutes are rich people as they only think about entertaining themselves when they have money; the poor are busy with worries about life. Men away from home, away from their wives tot vao (jump in) bars. God knows it! Nobody knows it, even their wives! (Man, An Hung) One woman in Ha Ly whose husband was diagnosed with gonorrhea felt that an increase in income facilitated her husband’s affairs. Our life was getting better off with improved economic conditions and my husband is the type of man who wants to please people, so he followed his friends to come here and there and got engaged in that kind of relationship. All the men and women interviewed believed that ‘‘yit is more possible to forgive men than women’’ for committing adultery. One man from An Hung stated, ‘‘For the same mistake, still the women are to blame more severely. Somehow, it has always been the case’’. A woman from Ha Ly expressed similar views: As a rule, there may be no problems if a man has love affairs but a sharp criticism will come to a woman with this. In my opinion, we should not make such a distinction though I myself a bit tend to put more blame on the woman (smiling). When the interviewer asked why social standards differ for women and men, participants frequently mentioned women’s roles in the family. For example, one woman from Ha Ly explained, Women often have to accept the burden of the family. Indeed they have much more duty and responsibilities to their husbands, their families. And because men are more free than women so they often have such extramarital affairs. Another elaborated on women’s duties: The duty of women to their husbands and children is harder than men. If women neglect their duties to the family, it will not only make the family fall into pieces but also make their children unhappy. Another voiced a similar opinion: ‘‘Of course I’ll criticize the woman more because women should take more care of the family. Anyway, men might have more thoang (open) relationships’’. Male participants made a distinction between visiting a sex worker and having a love affair. One man explains the difference: Visits to cave (French for nightclub, here used as euphemism for CSWs) are more acceptable than extramarital affairs because in dealing with cave, it is said to be an binh tra tien (you eat the cake and then pay for it). Things are over after it finishes. Yet there are a lot of bonding emotions in lover’s relationships. Adulterous relationships demand both money supply and frequent exchanges. (Man, Ha Ly) When interviewers asked what motivates men to have extramarital sex, male participants blamed the natural V.F.-L. Go et al. / Social Science & Medicine 55 (2002) 467–481 imbalance between men and women’s sexual drives. As one man states, ‘‘yit is man’s nature that causes him to have affairs’’. Another man provided an example: ‘‘[Men] have relationships with prostitutes when their sexual instinct develops too strongly and their wives can’t meet their demand. So they come to do what they want’’. A man from Ha Ly explained why he visited sex workers while he worked for one year in a province away from his family: Everyday after finishing work, my friends and I went together to bia om (hugging beer pubs) or karaoke bars and we did have sex with sex workers who were in the restaurants. During that time I was feeling lonely and having money so I had sexual contacts with restaurant workers several times. Both men and women who were interviewed pointed out that ‘‘badly behaved’’ wives justify husband’s extramarital affairs. Maybe the woman’s behavior is more and more impossible or it is harder and harder to please them, so men will have to seek lovers. (Woman, An Hung) 475 unsympathetic because, ‘‘I think they are people who day an mong lam (eat hard but work lazily)’’. Strong social norms discourage women from engaging in affairs as ‘‘women may be afraid of judgement while there is less social criticism towards men’’. As one man explained, while a man may feel it is ‘‘acceptable’’ that a man has ‘‘five wives and seven lovers,’’ a woman ‘‘would be absolutely criticized’’ if she had an extramarital affair. When an interviewer asked a woman in An Hung if she would ever be tempted to have an affair, she responded, ‘‘I would never do ity [because] yif you are seriousminded, friends will respect you better’’. As a result, ‘‘yfor women who have love relations, they feel ashamed and embarrassed but for men like me, they think that it is normal, that it is not against the law so they do not feel afraid’’. Whereas social norms prohibit women from having extramarital affairs, women are expected to accept this behavior from their husbands. In general it is not accepted by the community but the wives have to ‘‘chirp their lips’’ (purse lips with sound) and accept. It is their fate to suffer. (Woman, Ha Ly) Indeed, several female participants agreed with a woman from An Hung who explained, When the husband of a badly behaved wife has lovers, people feel pleased, but they will be against a man who seeks lovers while his wife is a good and hard-working woman. However, the husband is the one who decides to change his behavior or not. (Man, Ha Ly) While extramarital sex for men is tolerated by the community, it is done discretely. As one man pointed out, local men go to prostitutes outside their area since ‘‘ynobody is foolish to have relation with gai ban hoa (girls selling flowersFeuphemism for commercial sex workers) in the area they are living in’’. According to the majority of participants, women’s motivations for extramarital affairs are not sexual or emotional but purely financial. A woman from Ha Ly explained, ‘‘Some other girls are not serious-minded, running after money’’. Another woman added, ‘‘yit is not because they want to do it. A beautiful girl would seek relationship with rich men who can afford and help her for a good life’’. Indeed, one woman from An Hung believed that it was inconceivable for a married woman to have affairs to meet emotional or physical needs: ‘‘I don’t know any cases that women are willing to have such sexuality’’. One female told the story of her friend whose husband forced her to have an affair for economic benefits: ‘‘The man wanted to be promoted to higher position, so he forced his wife to have sex with another man’’. While a few ‘‘pitied’’ women who participated in extramarital affairs, most interview participants were If a man leaves (has an affair), it is the woman’s duty to do everything to encourage him to return. In this situation, he will be to blame. And about the disgraceful woman [who has an affair], it is impossible to forgive them. It means that I drastically criticize such bad women. Focus groups expanded upon individual interviews, providing a range of opinions on men’s personal responsibility for engaging in extramarital sex. Discussions also elucidated An Hung’s strong community role in enforcing social norms. While focus group participants drew less on personal experience and generated a wider range of opinions, overall findings supported indepth interviews. Consensus was reached in all groups that women should never, under any circumstances, engage in extramarital sex. Discussions also confirmed that traditional family roles translated into gender-based consequences for extramarital affairs. A male focus group participant in An Hung explained: It is said that a man in the family is like the roof of a house and the woman is like the shoulder strap to raise the roof. A house has one roof but many shoulder straps. The woman has to take care of many tasks. If a woman has a love affair, she might not have time for her duty to look after the children so her sins would be considered more serious than a man. When a man has a love affair, it is does not 476 V.F.-L. Go et al. / Social Science & Medicine 55 (2002) 467–481 matter since his children are being taken care of by the wife. That is why, for a long history, men have been offered more lenient consequences for the same situation. Perceptions of RTI symptoms, including STDs The way that women interpret biological consequences of RTIs/STDs may be influenced by the same gender roles and social norms that shape views of promiscuity. Our data show that vaginal discharge and genital ulcers may be attributed to ‘‘women’s diseases’’ or ‘‘STDs’’. As one woman in An Hung stated, People don’t know or can’t distinguish the symptoms of (STDs and RTIs). If people suspect they have STDs, they will take exam in a place which is far from their acquaintances to keep their diseases a secret. [RTI] patients often take treatment at commune health station. Both ‘‘women’s diseases’’ and STDs are considered to be socially undesirable, though STDs have significantly more severe consequences. Women’s diseases According to individual interviews, women’s discharge or itchiness may be caused by ‘‘unclean water or not taking a bath often’’. Focus groups reached consensus that these diseases may be fairly common in rural areas. The majority of participants believed that benh phu nu (women’s diseases) befall women who are forced to work in poor conditions or who are slovenly. Women do often get women’s diseases since they use unclean water taken from ponds. Rural women usually have to get into ponds to get water-fern for pig-raising you know. (Woman, Ha Ly) I am an educated woman, so I always keep myself clean and sanitary. (Woman, Ha Ly) These quotes suggest that presence of women’s diseases is associated with being dirty. Because this runs counter to gender expectations of ‘‘tidiness,’’ having a woman’s disease may be seen as socially undesirable. STDs In-depth interviews illustrated that STDs, including HIV, were strongly associated with promiscuity. In Ha Ly, women believed that persons with STDs have ‘‘lang nhang, cap bo, cap bich’’ (different words for extramarital lovers). Consistent with findings on social gender norms about extramarital sex, men with STDs were those who were thought to be ‘‘curious’’ while women with STDs were believed to be ‘‘prostitutes’’. If the victims (of STDs) are men, people think it is because of their workFthey have to go on business trip often. If they are women, they are thought to be prostitutes. (Man, Ha Ly) Another woman in An Hung described characteristics of persons with STDs: Most STD or AIDS patients are young people. Because now they see many more bad films, they are curious and they want to try to have sex with prostitutes. Few married people have the diseases. Prostitutes also have the diseases. The majority of participants felt that people who had STDs were personally responsible for the cause. I think getting STDs is not because of one’s fate. It is because of his or her lifestyle. They cannot blame their fates. If they concentrate on working and were faithful to their spouses they would not get STDs. (Man, Ha Ly) The men in An Hung echoed this opinion: It is their fault. I think yco lau moi co khoiy (there is no smoke without fire). He must have sexual affairs that put him at risk for getting the disease. Indeed some felt that ‘‘only unfaithful people can get the disease. If people only have sex with their own spouses, they will never get the diseases’’. Only two participants presented a different view, believing that wives are often victims of their husband’s behavior. The following quote summarizes this view. If men have diseases, they will be able to transmit the diseases to their spouse when they have sex with their wives without condoms. (Man, An Hung) Regardless of the amount of personal responsibility assigned to STD patients, the majority of participants expressed pity for them and felt it was important to help. I think that when they get the diseases, they have to suffer a lot. Now it is the moment to help them overcome their difficulties, loneliness and disappointment. (Woman, An Hung) We should not turn our back on people; we shouldn’t discourage them. If they feel they are hated or cornered, they will transmit the disease to others. (Man, Ha Ly) V.F.-L. Go et al. / Social Science & Medicine 55 (2002) 467–481 477 In focus group discussions, participants were asked, ‘‘What would you do if your spouse found out he/she had an STD?’’ While discussions were not different between communes, they varied significantly by gender and conformed to sexual roles and expectations. Although many women participants expressed panic, worry and even temporary anger, consensus was reached in both female focus groups that women would remain loyal to their spouses. a love affair. I will divorce my wife immediately if she does it. (Man, An Hung) I must be very frightened at first. I’ll read newspapers to find out more and ask qualified people to get better knowledge and prevention. But I won’t leave him alone. He is my husband. (Woman, Ha Ly) The moderator reversed the scenario and asked how they believed their wives would respond it they had an STD. The majority of participants stated that expected reactions from wives would be significantly more lenient. One man admitted there would be familial and social consequences if people knew he had an STD. In this situation, at first, I would be angry with him and then I would think no good will come from behaving like that. Too many quarrels can lead the family to fall into pieces. It is better to be patient. (Woman, An Hung) Another added, Vietnamese women are used to suffering. (Woman, An Hung) The moderator asked them how their husbands would react if they had an STD. Within both female groups, there was consensus that their husband would have a much more severe reaction. Many expressed fear: No, they won’t [be as understanding as women]. Men are very hot-tempered. They often have quarrels with their wives and even beat their wives. (Women, An Hung) Another joined in, I’m sure they will beat their wives. The male focus groups corroborated women’s discussions. Several men stated they would ‘‘beat’’ their wife and/or divorce her. If my wife were a victim (had an STD), I would divorce her. First because she is not faithful with me, and has an affair with another man. We’d better get divorced; there is no more happiness. Faithfulness is the first valuable quality of Vietnamese women. (Man, Ha Ly) I will find out if she is not faithful with me. Frankly speaking it is acceptable for a man who looks for a love affair but not for a woman. Only a woman who wants to earn money without working hard looks for The first thing a husband should do is to look into the situation leading her to have an affair, before making a decision about what to do. But I assume that I would definitely take some physical action (all laugh). (Man, An Hung) I would probably be laughed at, even looked down upon by my friends or my wife and children would be hurt. My family would not accept me as a member. If it is curable, I would come back when I could get rid of it. However, most believed that their wives would accept them. Most women would forgive their husbands when they do something bad, even if they have diseases (STD) (laughing very loudly). (Man, An Hung) Case studies of STD clinic patients The following two case studies of women who sought treatment from the Hai Phong STD clinic are presented to illustrate different scenarios of women’s experience with STD symptoms. STD clinic patient A is a 38-year-old woman from Ha Ly, currently separated from her husband. Her symptoms started out with mild itching and then became more severe. She explains that there was ‘‘ymore and more itching. For several days I am crazy with itch. I cannot sleep’’. Additional symptoms appeared, ‘‘Then appeared red spots, the red spots spread to the anus and it hurt to urinate.’’ She suspected her husband right away because ‘‘I am an educated woman, I keep myself sanitary and clean’’. Furthermore, she explained, ‘‘to tell you to the truth, my family is not happy. My husband has come to share life with another womanyhe might call at sex services as well’’. Her husband repeatedly denied having an STD, so she went to his private doctor who told her, ‘‘Your husband has gonorrhea. You should remind him to be careful with sex’’. She felt very worried about her symptoms, ‘‘For 3 nights now, I 478 V.F.-L. Go et al. / Social Science & Medicine 55 (2002) 467–481 have gone crazy and there appears a big worry in me because I don’t know if it’s light or serious. I am so miserable.’’ This was her first time to the STD clinic. Before coming here she had talked to a friend who advised her to treat herself with ‘‘an insertion pill of Lincocine’’. She avoided going to a healthcare provider because, ‘‘I felt worried, lacked self-confidence and was afraid that the doctor would not be enthusiastic to me. My one wish is that I can receive warmth and consideration from doctors so that I feel safe and comfortable’’. The ‘‘itch kept coming back,’’ so she visited a private doctor who said, ‘‘I had fungus because I was dirty’’. She replied ‘‘No, not because I am dirty. Maybe because of my husband’’. The doctor insisted, ‘‘No, not because of your husband. Only because you are not clean’’. She felt offended by this doctor since, ‘‘yto tell you the truth, I am extremely clean’’. Unsatisfied with the service and the results, she went to a hospital for treatment where ‘‘they just examined me, prescribed medicine and I automatically bought the medicine’’. They did not discuss the diagnosis or potential cause of the symptoms with her, ‘‘they did not care to listen to my insisted guess of possible diseases’’. The treatment here was ineffective as well. Her friends urged her to go to an STD clinic for testing and this is what brought her to the clinic. STD clinic patient B is a 31-year-old married woman from a rural commune in Hai Phong province. She described her symptoms, beginning with ‘‘slimy substance that came out in great amount and I had itchiness and small spots on the two sides. I now have mun com (white rice grain lumps). When I have sex with my husband I feel pain’’. She felt the discharge was the most severe, ‘‘from morning until evening I get changed more than once and I find that I have a lot of discharge and it is very smelly, yellow, not white as always and it is very solid as flour’’. At first she believed her symptoms were due to nhiet (heat) until she began to suspect her husband, whose unusual behavior alerted her: ‘‘He tried to take the excuse of going out to watch football in the neighbor’s house, not at home. He had bad temperament then. Normally he was very emotional to me. How come he suddenly came to the neighbor’s to watch football while we had a TV at home? After one week, he turned back home and had sex with me. Right after that, I felt itch and very uncomfortable’’. Her suspicions aroused, she ‘‘asked him at once’’ if he had an STD. At first he ‘‘refused to tell me the truth. But one week later after he finished treatment, he admitted that he ‘‘got the disease’’. When she told her mother-in-law, she ‘‘blamed me for his mistakes’’. And later when my husband got the disease and I and my husband had some quarrels, my husband’s great family blamed me again’’. She has been to the STD clinic several times. When she first got her symptoms, she self treated by ‘‘wash and insertion’’. When she found that to be ineffective, she went to a private doctor. She didn’t ‘‘like him, and felt ‘‘uncomfortable’’ with him because he ‘‘was a hard man’’. Finally, she came to the STD clinic for tests. These case studies illustrate the similarity between the two paths that led women to recognize STD symptoms and to seek care at an STD clinic. Common factors that prompted the women to ultimately seek care in the STD clinic were perceived severity of symptoms, suspicion and subsequent confrontation with husband, persistent distrust of husband despite denials, and a series of unsuccessful treatment attempts. Discussion These data present the socio-cultural context of Vietnamese women and men and its impact on the perception of STDs. By integrating social and individual factors, our framework was useful in conceptualizing and presenting the pathways by which traditional gender roles may influence Vietnamese women’s interpretation of STD symptoms and health-seeking strategies. Our male and female participants associate STDs with promiscuity and for women, having an STD would represent a violation of deeply embedded social norms about gender roles and expectations. These findings correlate well with findings from quantitative assessments of health-seeking behavior in other populations (Gorbach, Hoa, Eng, & Tsui, 1997; Sajiwandani & Baboo, 1987; Moss et al., 1999). Our study suggested that economically, life in both project communes is difficult. According to focus groups, ‘‘social evils’’ are spreading more rapidly in Ha Ly than in An Hung. Many participants from Ha Ly attributed the spread of ‘‘evils’’ in Ha Ly to economic hardships as the unemployed turn to drug use and sex work in despair. Our data suggested that there are stronger community norms governing unsanctioned behaviors in An Hung, where ‘‘social evils’’ are perceived to be less widespread. Our findings on traditional gender roles corroborate other studies which have examined gender relations in Vietnam (Gammeltoft, 1999; Pham Van Bich, 1997). Women’s roles are clearly delineated by traditional norms stating that a woman should be hard-working, clean, well-spoken, and virtuous. Her primary roles are as a wife and a motherFand in these roles, she is expected to behave faithfully and unquestioningly V.F.-L. Go et al. / Social Science & Medicine 55 (2002) 467–481 towards her husband. In contrast, men’s marital and sexual roles are less clearly defined by traditional norms. Most participants described an ideal man as one who has a stable job, is socially respected, and does not engage in ‘‘social evils’’. It appears that social norms are less strongly enforced for men than women, as wives are expected to bear the burden of their husband’s deviations. Traditional gender roles shape community perceptions of premarital and extramarital sex. For men, who are believed to have a natural sexual drive, these activities are socially sanctioned. Women are expected to be faithful and devoted to familial duties and engaging in these activities may have severe physical and social repercussions. It appears that extramarital sex engenders stronger disapproval than premarital sex and both husband and community are likely to intervene to stop a married woman from engaging in such activities. Women interpret discharge, itching, and genital ulcers as either benh phu nu (women’s diseases) or, more severely, as cac benh lay truyen qua duong tinh duc (diseases transmitted sexually). Similar to Whittaker’s (1999) study, we found that ‘‘women’s diseases’’ are associated with being ‘‘dirty’’ and ‘‘lazy’’ and are therefore considered socially undesirable. We extend these findings to show that STDs evoke stronger disapproval. Men and women expressed anxiety about telling their partners if they had an STD; women’s expressions were characterized more by fear, whereas men expressed embarrassment. The characteristics of shame and fear associated with STDs may be barriers to women’s health-seeking behaviors. When women did seek care, our two case studies, though limited by a small sample size, illustrated that providers may be perceived as ineffective and judgmental and therefore unacceptable. In some cases, focus group discussions may not be appropriate to discuss sensitive topics in settings with strong social norms. However, we found that scenarios enabled participants to de-personalize situations, yet respond based on personal experiences and beliefs. Most groups were dynamic and intense, peppered with heated discussions about gender roles and sexuality, although in one group, people seemed awkward and reluctant to speak. However we attribute this awkwardness to the inevitable variability of group dynamics rather than normative pressures. While in-depth interviews provided direct insight into personal experiences, some interviewees seemed more guarded, perhaps because the conversation was focused entirely on the interviewee, rather than on a broader group. Gammeltoft reported a similar finding in her qualitative study in the Red River delta: ‘‘I was surprised at the openness with which sexuality and gender relations were often discussed in these groups; in some respects, group discussions turned out to be much better ways of researching personal and 479 sensitive issues than individual interviews’’. (Gammeltoft, 1999, p.49). Health programs that aim to prevent RTIs and encourage health-seeking in Vietnam may need to acknowledge the deep-rooted social norms associated with symptoms and STDs. As Craig (2000) found in his study of popular medical practices in Vietnam, biomedicine only offers variously reliable and accessible facilities often known by word of mouth and recommended to family and neighbors. Simply educating women and providers about RTI symptoms and the biomedical consequences of RTIs may prove to be ineffective in this setting. At the same time, dismantling norms that have existed for centuries in Vietnam is an unrealistic and, perhaps, undesirable, goal for a health intervention. However, by disassociating RTI symptoms from traditional norms, women may be more likely to acknowledge symptoms and seek care. This might be accomplished in several ways. First, health education messages should target social networks and discuss STD symptoms in the context of RTIs. As shown, changing community-wide perceptions of STD symptoms may require the targeting of both men and women. Exclusion of men would ignore the reality of social norms and gender dynamics in Vietnam and would assume that women have the power to unilaterally change perceptions of STDs. As Craig (2000) notes, social networks are a critical factor influencing health-seeking behavior: ‘‘the family conference is an important forum for deciding on which treatment option to resort to. Family, neighbors, other mothers all offer advice and claim to have experience and their particular authority and advice may determine patterns of resort to care and outcomes’’ (p. 708). Messages may be disseminated in separate informal health sessions for both men and women, highlighting socially acceptable causes of RTIs (e.g., endogenous and iatrogenic infections). Second, interventions such as those shown to be effective by Kelly (1991), which use community leaders to spread education messages, may be effective in changing community-level perceptions of STDs. Finally, efforts should be made to provide local health providers with information on diagnosis, treatment, and counseling of women on sensitive issues such as STDs to ensure that women receive satisfactory and non-threatening care when they do seek treatment. 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