Environmental Annual Report 2014 ______________________________________________ Contents Page Foreword 3 About UDG 4 Our Environmental Management System • ISO 14001 5 6 Our Environmental Performance • Energy Savings Opportunity Scheme • What are we doing to reduce our emissions • Electricity and Gas use • Water Use • Air Pollution • Business Mileage 6 6 7 7 9 10 11 Waste • Recycling Performance • Client Waste • Next stages 12 12 13 13 Environmental Risk Management 14 Our Sustainability • Environmental Procurement 14 Targets and Objectives 15 Biodiversity around our sites 15 Staff Engagement 16 2 Environmental Management System Foreword This is the fourth Annual Environmental Report of Unidrug Distribution Group Limited (UDG) and fulfils our obligations as set out by the UDG Environmental Management System. 2014 saw business pressures around operational space which affected employee productivity including waste management with increased headcount impacting energy and water usage. Our aim for 2014 was to maintain positive levels of compliance while installing the Environmental Management Systems (EMS) into the newly built 224,000 sq ft UDG warehouse known as AP5. Having achieved ISO 14001:2004 certification in April 12, the environment and sustainability are now firmly on the UDG operational and strategic agenda. Mike Foulds – Health, Safety & Environment Manager 3 Environmental Management System About UDG UDG Sites Unidrug Distribution Group Ltd (UDG) has increased its staff level to just under 850 during 2014 and now occupies 4 warehouses in South Normanton, Derbyshire, between 160,000 and 224,000 sq ft and a 5th site, Amber Park 4 (80,000 sq ft) located 1.5 miles away in Huthwaite. A new large purpose build warehouse opened early summer 2014 on the nearby Castlewood Business Park with the Huthwaite site due to close but this has remained open as space requirements dictated. The main activity carried out is the storage and distribution of healthcare and pharmaceutical products for both human and animal health use; these products are delivered throughout the UK and Ireland. UDG offer ambient, chilled, frozen and cryogenic storage with pick and pack operations for the products held. This can be from a whole pallet to an individual item. Products are stored in high bay racking to approx 12 metres in the ambient storage, lower level storage in the chilled drive in chill stores. The New AP5 site Campus AP4 AP5 4 Environmental Management System Transport The current UDG fleet of road delivery vehicles comprises 45x LGV tractor units, 7x draw bar vehicles, 5x 18 ton rigid vehicles, 1x 7.5 ton unit and 49x vans. The UDG fleet undergoes continuous upgrade with a scheme to replace to new vehicles to reduce emissions and increase fuel efficiency. All new vehicles are Euro 6 engines. Our Environmental Management System The UDG Environmental Policy is displayed internally in the staff reception of all sites on the Energy and Environment notice boards and externally on the UDG website. This Policy is the back bone of our management system, setting out our vision and commitment to environmental sustainability through 10 key principles. 1. 2. 3. 4. Reduce the use of fossil fuels – reducing CO2 Minimise waste through prevention, reuse and recycling Monitor measure and continually improve our environmental performance. Ensure legal compliance and operational excellence - through the use of environmental management systems and the provision of training for all employees. 5. Prevent ground and water pollution and minimise emissions of air borne pollutants. 6. Minimise our consumption of environmentally sensitive and nonrenewable resources. 7. Include environmental consideration in all relevant business decisions 8. Communicate our environmental performance to our staff, customers and key stakeholders. 9. Use working parties to drive continuous change and improvement in line with new developments. 10. Work to maintain ISO 14001 accreditation. Our Environmental management is now based on the guidelines as set out by the management standard. The last Management review involving the Managing Director, Director of Operations and the key operational management team took place in July 2014 and this documented report was made available to all employees. The objectives will be reviewed and new objectives set to move UDG forward on a journey of continual improvement. 5 Environmental Management System ISO 14001 UDG has established an Environmental Management System that provides a framework for managing and reducing UDG’s environmental impacts, and establishes programmes to help achieve our environmental objectives and tracks the reporting of environmental incidents as part of our continual improvement process. UDG are proud to have achieved ISO 14001:2004 certification. Since certification there have been 5 external audits conducted by BSI to establish if the management system is operating satisfactorily, there is a recertification audit due early 2015. During this time 14 minor nonconformities have been raised and all resolved swiftly. UDG have a program of internal audits in line with the requirements of the standard. There were no environmental incidents or occurrences at UDG during 2014. Our Environmental Performance The European Union has set targets to reduce carbon emissions to 20% of 1990 levels by 2020. The UK government has set a target to reduce carbon emissions to 34% of 1990 levels by 2020 and to 80% by 2050. The UK government passed legislation (The Climate Change Act 2008) that means that the UK is the first government in the world to have set legally binding carbon reduction targets. The legislation requires UDG, to participate in the Carbon Reduction Commitment (Energy Efficiency Scheme). This places an obligation on UDG to purchase carbon allowances annually, currently as UDG fall within the energy contracts of Alliance Boots these are purchased as part of the group. Energy Savings Opportunities Scheme (ESOS) ESOS is a mandatory energy assessment scheme for organisations in the UK that meet the qualification criteria. The Environment Agency is the UK scheme administrator. Organisations that qualify for ESOS must carry out ESOS assessments every 4 years. These assessments are audits of the energy used by their buildings, industrial processes and transport to identify cost-effective energy saving measures. Organisations must notify the Environment Agency by a set deadline that they have complied with their ESOS obligations. • • New scheme administered by the EA Business over 250 employees required to have Energy Assessment audit including use of Gas, Electricity and Fuel 6 Environmental Management System • Report will include energy saving opportunities and must be signed off by company directors EA to be informed of compliance by 5th Dec 2015 Audit to be repeated within a 4 year period • • UDG has requirements under ESOS and is working with Boots to identify group reporting options. What are we doing to reduce our carbon emissions? emissions Building on the starting points from previous years, years our carbon saving opportunities has mainly focused on reduced energy usage and more efficient vehicles. It’ss not all about the big wins wins, we are also targeting small but positive energy reduction initiatives including the lighting replacement, use of LED light bulbs/panels and monitored vehicle fuel efficient driving methods. methods Electricity and Gas Use The charts below shows the energy use in kWh Electricity kWh 2009 2010 2011 2012 2013 2014 AP1 2355151 2172514 1610098 1639057 1633321 1760852 AP2 3875199 3995175 3824748 3882876 3693409 3647848 AP3 1233888 1712269 1777793 1061887 AP4 N/A 576439 666162 AP5 450390 Excluding the AP5 site so a like for like comparison can be made, the th overall electricity usage 2014 was 7136749 kWh vs 7104523 kWh for 2013 a 0.45% 0.45 reduction. Site Electricity tCO2e AP1 AP2 AP3 AP4 9% 15% 25% 51% 7 Environmental Management System An easy way to compare usage site by site is to look at the Carbon Dioxide Equivalent in tonnes, as you can see over half of the CO2e is generated from power usage in the AP2 site. A key factor for this is the energy hungry warehouse lighting system. Site Electricity use tCO2e 2000 1800 1600 1400 1200 2013 1000 2014 800 600 400 200 0 AP1 AP2 AP3 AP4 Gas kWh 2013 2014 AP1 3164808 2231508 AP2 614402 540608 AP3 576767 625532 AP4 451582 298273 AP5 483248 Excluding the AP5 site so a like for like comparison can be made, the overall gas usage 2014 was 3695921 kWh vs 4807559 kWh for 2013 a 23.1% reduction. The AP1 site suffers with heavy gas use from the roof mounted warehouse heaters, an inefficient heating system but required to maintain the storage temperatures set out by the MHRA. Site Gas tCO2e AP1 AP2 AP3 AP4 8% 17% 15% 8 60% Environmental Management System Site Gas use tCO2e 600 500 400 2013 300 2014 200 100 0 AP1 AP2 AP3 AP4 Water Use Water use has varied by site due to a number of factors including the introduction of reduced water flush devices, increased staff headcount and faulty plumbing. Again for the purpose of year on year comparison AP5 has been excluded from the water use figures, in 2013 the total water use was 5027 cubic meters vs 5271 in n 2014 a 4.9% increase but in real terms this was down as the average staff head count increased 22%. Cubic meter water use 2000 1800 1600 1400 1200 1000 800 600 400 200 0 2013 2014 AP1 AP2 AP3 AP4 There are a number mber of reasons for the differences fferences in water use by site, site both AP1 and d AP2 sites used less water than 2013 but the sharp increase at AP3 was down to a rise in staffing but interestingly interestingly AP3 used the smallest amount a of water per employee. AP4 used the least water but the most per employee, employee, this is because the basic toilet auto flush infrastructure continues to operate even though the head count is low. 9 Environmental Management System Late in 2014 the AP1 site had its warehouse toilet facilities refitted, part of this was to use electronic sensor taps which switch on and off when hands are sensed in the sink. It is anticipated that this should show some water savings long term. During the year there have been a 3 identified toilet leaks requiring repairs to the cisterns, this did affect both AP2 and AP3 with a short term rise in water use. Litres water used per employee 80 70 60 50 2013 40 2014 30 20 10 0 AP1 AP2 AP3 AP4 Air Pollution UDG’s activities result in emission of a range of pollutants to the atmosphere. While these are not significant compared to emissions from other sources in the county, UDG is committed to reducing them from its own activities. Carbon Dioxide, Nitrous Oxide and Hydro fluorocarbons are applicable to the UDG operations. These air emissions are mainly from transport use, the use of compressors, pumps, boilers, air conditioning, refrigeration plant and from energy consumption in our buildings. Within UDG the he reduction of CO2, NOx and other particulates will be controlled through the use of cleaner engines in the vehicle fleet. The UDG transport department use HGV Euro 6 tractor units to replace replace the older Euro 5 engine vehicle. If you've ever found your self-wondering wondering just how far the transport industry has come with regard to cleaning up diesel engine emissions then the chart below should help you. What it shows is the reduction in oxides of Nitrogen (NOx) and particulates (soot to you and me) since Euro-1 Eu in 1993 up to the Euro-6 released in 2013. Or to put it another way over the past 20 years the exhaust footprint of a new truck has gone from roughly a tennis court to a postage stamp...and here are the numbers: 10 Environmental Management System EU emission standards Euro 1- Euro 6, measured in grams/kWh NOx PM Euro 1 (1993) 8.0 0.36 Euro 2 (1996) 7.0 0.15 Euro 3 (2001) 5.0 0.10 Euro 4 (2006) 3.5 0.02 Euro 5 (2009) 2.0 0.02 Euro 6 (2013) 0.46 0.01 UDG always aim to be at the forefront of adopting the latest technology where it can benefit the environment. Business Mileage The use of video conferencing to reduce the reliance on business travel is becoming more acceptable, this has several advantages including reduced car use and minimises lost time loss due to travel. UDG are reducing business mileage where practical and the opportunity presents. All UDG fleet vehicles are diesel or dual fuel powered with the drive to move to lower emission engines. 11 Environmental Management System Waste Waste is produced at all UDG locations. All waste streams are segregated at source and are stored safely and securely to meet the Environmental Protection Act Duty of Care requirements and the Landfill Regulations. Recycle materials such as paper, cardboard, cans and plastics are segregated and collected separately. Any hazardous material is stored in appropriate labeled containers with bunds. Any other general waste is disposed of via a licensed carrier, to comply with the Waste Management Licensing Regulations. Waste transfer notes covering general, recycle and sanitary waste are held centrally. Hazardous wastes produced in the offices and the main operations include batteries, oils, fluorescent tubes, printer cartridges and waste electrical and electronic equipment. A Hazardous Waste Consignment Note covers any disposal and transfer of the hazardous waste. As UDG produces over 200 Kg of hazardous waste per annum, it has been registered with the Environment Agency as a hazardous waste producer, to comply with the Hazardous Waste Regulations. All waste transfer notes and hazardous waste consignment notes are retained for a minimum of 3 years. Recycling Performance The recycling rate during 2014 decreased to 63% in 2013 the figure was 70%. The reason for this lower rate is due to a particular client packaging waste stream that is non-recyclable, it is estimated that this waste accounted for 40 tonnes, for 2015 this waste is being measured separately. The AP5 new build project also created waste due to cleaning and tidying of the site post construction. 2011 Waste Stream Cardboard Plastic Wrap Paper Wood Plastic cups Metal 2013 2012 % Tonnes % Tonnes % Tonnes % Tonnes 53.9 288.2 42.3 270.0 49.7 345.1 45.8 346.42 5.6 29.8 11.7 74.6 10.4 72.1 12.4 94.22 0.6 9.8 3.2 52.5 0.5 10.4 3.3 66.0 0.3 7.8 3.0 54.0 0.6 2.5 4.68 18 - - 0.5 3.2 - - 0.6 3.7 Card Rolls Cool Blocks General Waste Total 12 2014 N/A 0.3 2.5 0.1 0.5 1.4 N/A 0.4 3.0 Inc Card 9.4 1.3 9.20 30.1 161.1 34.0 216.5 30.0 208.5 37.0 280.26 100.0 534.8 100.0 637.3 100.0 695.1 100 755.78 Environmental Management System All non recyclable waste streams are sent to a waste to energy recovery facility, making UDG a Zero to Landfill organisation. In line with the waste hierarchy the UDG aim is to reduce the total waste produced which reduces the cost of waste management both for collection and disposal. It also reduces the amount of general waste with its associated costs, environmental impacts, including the release of harmful greenhouse gases, and increases resource efficiency. Client Waste There is an element of waste that has disposal requirements on behalf of our clients, no client waste is sent to land fill. There are a number of options used: Recycling Product shredding and recycling WEEE recycling Destruction at an Energy Recovery Facility to produce electrical power (ERF) High Temperature Incineration (HTI) Aerosol cans recycled (special treatment) There was a 11.6% increase in client waste handled by UDG during 2014 this is out of our direct control. The majority of waste is sent to the EFR rather than HTI thus making use of the heat generated from the destruction. Next Stages There are two areas where no suitable cost effective resolution could be found. Composting green waste Recycling of glass Further staff training, recycling and waste management opportunities will be investigated with our waste management partners during 2015. 13 Environmental Management System Environmental Risk Management The UDG Environmental Management System (EMS) was developed in line with the ISO14001 standard. A critical part of this is the management of risk and the completion of a detailed Aspects and Impact assessment has helped identify areas of particular concern. What we measure The UDG Aspects and Impacts Register highlights the areas of positive and negative environmental performance, this information has been linked to our environmental targeting. A schedule of internal environmental audits was set up for 2014 and was conducted by suitably trained UDG employees; this measured our performance against the standard and progress towards targets. Internal auditing will continue and is backed up by twice yearly BSI external audits. What have we done The big challenge for 2014 was to set up the environmental management system for the new AP5 site and identify associated risks. The new site is low risk and has been judged accordingly. Much of the design of the site has taken into account environmental aspects and impacts, the site is now fully functional and working to the standards of the other UDG operations. Our Sustainability Environmental Procurement Refrigerant plant had continued to be upgraded to more efficient designs with the Deep Freeze being refurbished during 2014. The LED replacement lighting programme continues with both internal and external fittings now being installed, the AP3 site has had its warehouse lighting changed to a T5 fluorescent system with the power hungry Metal Halide fittings exchanged, it is estimated an energy saving of 30% could be achieved. The recent takeover of UDG by Wallgreens Boots Alliance has helped build relationships with the Carbon and Energy team at Boots head office and we are now working together with regard future improvements and sharing technologies. Work will continue with our suppliers to ensure we are focusing on the greenest solutions that fit our business needs. 14 Environmental Management System Targets and Objectives The main target for 2014 was the adoption of the AP5 site into the EMS, this has been achieved with associated documentation, actions and programmes completed. The one area that is still awaiting action is the warehouse lighting upgrade in the AP2 site. The design has been agreed but the budget requires authorisation. There is substantial energy and cost saving opportunities from this work, it will be carried to 2015. The objectives and targets for 2015 are currently being complied and these will include areas such as: Degree Days, which will monitor and log temperatures internally and externally throughout the year across all UDG sites. Heating degree days and cooling degree days are used extensively in calculations relating to building energy consumption. Biodiversity around our sites – UDG understands the importance of its interaction with the natural environment and how the encouragement of wildlife, flora and fauna maintains a balance around the Amber Park sites. The range of species around the campus continued to be varied including many summer visiting birds, as well as UK resident varieties. Interesting bird sightings have included nesting Buzzards in the woods next to campus, White Throat’s, Bull Finches and Long Tailed Tits in the shrubbery in-between sites. Male Bull Finch 15 White Throat Environmental Management System An exciting finding during 2014 has been the increase of owl activity on campus with owl pellets being discovered under light fittings where the owls have been roosting. Tawny owls have been seen, this is positive for vermin control. Fox activity and prints have been seen following recent snow and the telltale sign of rabbits (droppings) is providing a regular potential food source. Staff Engagement UDG recognises that to achieve the challenging targets set out in the Environment Strategy all staff need to adopt good practices and behaviours. Whether it is reducing paper consumption, business mileage, increasing recycling or reducing waste, the actions and behaviours of individuals within UDG are the signposts of success. Therefore the degree of effective engagement with staff is considered an important indicator of likely success. Indications that the culture has changed towards an environmentally engaged workforce are confirmed when employees question methods of waste stream disposal, raise environmental observations and challenge colleague behaviours. UDG have moved forward and will make further improvements during 2015. 16 Environmental Management System
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