College of Business Career Services – THE RESUME QUESTION: What are the two most important documents you will ever write?? A. Resume B. Cover Letter Your resume and cover letter are two of the most important documents you will ever compose. The purpose is to secure an interview that leads to a job offer. Therefore, each document must be well prepared, error-free, and focused on the position desired so that the employer will be compelled to invite you for a personal interview. The purpose: convince prospective employers to contact you for an interview The Resume • Critical to a successful job search • Recruiter’s first introduction to you • Your chance to make a good first impression • Marketing tool that highlights your accomplishments, work experience, and education while reflecting your strengths and skills For students, the best type of resume to write is accomplishment-oriented. This means your resume should convey the skills you have to offer an organization and set you apart from the competition. You want your resume to catch a recruiter’s attention. A recruiter may look through hundreds of resumes and spend only fifteen seconds or less on each one. Typically, your resume should not be longer than ONE page; however, a longer resume may be acceptable for students with at least 7-10 years of full-time work experience. We edit and critique only this resume. This is the only resume that will be sent to employers through e-Recruiting. To gain access to e-Recruiting you must register with Career Services. To register, you must submit your resume in the required COB format. Some students ask, “Why does my resume have to conform to the College of Business format? Why can’t it be unique?” When employers look at many resumes, it is easier for them to pay attention to the content if they don’t have to navigate through different formats and figure out “what’s where.” College of Business Center for Student Success Career Services 3016 Bate Building Greenville, NC 27834 252-737-1236 [email protected] College of Business Career Services – THE RESUME “How do I format my resume?” Career Services requests that all students use a specific format (hyperlink) for their resumes. This format is called a chronological resume where you begin with your most current position at the top of your resume. It is important that every resume submitted to the Career Services be written in the standard chronological format. Employers have indicated that it is easier to focus on the content of a resume with specific format for all students. IMPORTANT: For distance education MBA students who are seeking full time employment while completing their degrees it is advisable that their employment history, with their current employer be placed first, precede their education which should be placed near the end of the resume before Honors and Activities. It is most likely that your employment history will be the determining factor for an employer making a hiring decision. You may also want to indicate that you are working on your degree on a part-time basis, thus letting a prospective employer know that you are available now. • Standard font: Times New Roman • Font size: 10 to 12 point font (Avoid fonts that are either too large or small) • Margins: it might be necessary to extend your margins to fit company/school title on your page, but try to avoid this because it makes your resume not appear centered • Bold: only use bold words when referring to category on resume (Experience/Education), title of company/school (ECU) or job title (waitress) • All caps: avoid all CAPS at most times. It can appear that one is yelling within a document and can be hard to read at times. “I just don’t know where to start or what to write…” A. Type out a list of your current/past duties at each of your employment opportunities B. Review the skill-based verbs and determine what verbs you can use with your skills/accomplishments a. Example: i. Role: Administrative Assistant ii. Job role: filed employee records, helped VP with daily tasks, etc • Organized and maintained (skill-based verb) employee file records for over 350 employees in the Southeast Division • Assisted Vice President of Southeast Division with creating power point presentations, scheduling conferences, and responding to specific questions through email College of Business Center for Student Success Career Services 3016 Bate Building Greenville, NC 27834 252-737-1236 [email protected] College of Business Career Services – THE RESUME Detailed Description of Resume NAME AND ADDRESS If you have… ONE address your contact information should be margin left BOTH local (current address) and permanent address: • Center name and e-mail • Place street addresses and telephone numbers margin left and right respectively EDUCATION – First category at the top of your resume. It is not necessary to say “Expected Graduation.” Only indicate month and year. May 2011 Remember, your specific “degree” precedes your major. Bachelor of Science in Business Administration, Finance East Carolina University College of Business, Greenville, NC Bachelor of Science in Business Administration, Management GPA: 3.67 √ Month and date of expected graduation √ Current university, City and State of the university/college (Street address or zip code not necessary) √ Degree and Major, minor, or specialization √ Honors –i.e. With Distinction, cum laude, Dean’s list: √ GPA - if 3.0 or above √ Professional licenses, certifications, if any If previously transferred from another institution, only indicate college/university if you received a degree. College of Business Center for Student Success Career Services 3016 Bate Building Greenville, NC 27834 252-737-1236 [email protected] College of Business Career Services – THE RESUME EMPLOYMENT Employers look for achievements, accomplishments, and relevant, transferable, skills. Give them what they are looking for! • Top 3 things: o Put the most recent employment first (chronological order) o Include: name of company, city, state, job title, and dates of employment (September 2005- March 2006) o Use bullet points - easier to read • Content: o Stress achievements, accomplishments, and skills. o Quantify whenever possible, (e.g., percent sales increase, number of people supervised.) o Use short, concise, sentence fragments, each beginning with a strong action verb. Do not put periods at the ends of the fragments. o Use strong, descriptive, skill-based verbs o Place current employment verbs in present tense, previous employment verbs in past tense. SKILLS List only computer applications and foreign language skills. Exclude any subjective skills, such as hard worker, team player, decision maker etc. HONORS and ACTIVITIES (Ask yourself these questions…) Do you have a scholarship? (if they are based on academic achievement) Have you held an office or position in club/organization? It indicates leadership What are any hobbies and pastimes that will add substance to your resume? Note: Military experience may be listed as a separate heading (MILITARY EXPERIENCE) or under EMPLOYMENT EXPERIENCE depending when it was completed. If in doubt contact Career Services. Note: cum laude should be lower case and italic and Dean’s List has an apostrophe. College of Business Center for Student Success Career Services 3016 Bate Building Greenville, NC 27834 252-737-1236 [email protected]
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