User Persona Comparison Exploring user personas for VMA's product & service offerings. Version 1. Beginning by looking at the specific wants, needs and frustrations of Architects, Property Developers, Property Marketing Agency and Real Estate bodies. As the technology develops/is fine tuned and is adopted by the aforementioned segments, more personas will need to be developed. Architect Antonio Property Developer Dan Property Marketing Agency Alex Real Estate Eduardo "Colour in certain places has the great value of making the outlines and structural planes seem more energetic." "The project is at risk of running over budget and is behind after being held up by pen pushers. We haven't sold as many off plan as we'd hoped to." "We need to give this new development and unique edge. We have budget restraints of xyz." "I'm here to sell the property, not market it." Age: 40s-50s Work: Architect Family: Married, kids Location: Melbourne Character: Type Age: 40s-50s Work: Director Family: Married, kids Location: Melbourne Character: Type Age: 30s Work: Mark Family: Engaged Location: Melbourne Character: Type Age: 40s Work: Director Family: Married, kids Location: Melbourne Character: Type Personality Personality Personality Personality Introvert Extrovert Introvert Extrovert Introvert Extrovert Introvert Extrovert Analytical Creative Analytical Creative Analytical Creative Analytical Creative Conservative Liberal Conservative Liberal Conservative Liberal Conservative Liberal Passive Active Passive Active Passive Active Passive Active Goals Goals Create some of the most recognisable structures on the city skyline. Leave a design legacy. Work with leading property developers to actualise vision. Create a 'first' or 'biggest' or , 'smartest'. Frustrations Losing projects. Vision not being articulated or visualise Engineering and planning constraints that alter project vision. Goals Sell the most apartments predevelopment stage. Buy land, develop, sell. Develop the most beautiful properties on the skyline. Goals Having a sleek client portfolio. Access to the best creative services to give projects cutting edge and allowing PMA to stand out against competition. Become the most established and trusted PMA in the city or country. Frustrations Planning permission process, running to budget, running to timeframe & selling properties. Adhering to constraints, accurate quoting of BOM & having the right marketing strategy to reach buyers. Timely process of manually quoting and ticking boxes. Trying to sell something that doesn't exist yet. Reliant on buyer's ability to visualise. Frustrations Budget restraints passed on by PD. Having a similar offering in a flooded market. Reaching the right people, gaining qualified leads that can be measured. Have the sleekest developments in his portfolio. Sell off plan properties, quickly. Have an exclusive partnership with some of the biggest PDs. Frustrations Buyer reach and accessibility as well as not being able to exemplify the full look & feel of something that isn't built. Not harnessing new technologies to adapt to the shifting market. Technology taking the buyer away from the human interaction. Hard to sell them on other properties unless face-to-face? Bio Bio Bio Bio Architect Antonio can adopt VMA's CGI stills and technology to communicate design, avoid any planning/development issues early (e.g shadows). Property Developer Dan can harness the technology for a variety of factors; satisfy planning permissions with verified views, more accurate and efficient bill of materials quotes with BIM integration, marketing collateral with CGI renders and VR & app experiences, qualified lead generation and unique data capture with the analytics collected from VR and app experiences. Property Marketing Agency Alex can be an early adopter of the technology and offer their clients something different. They can also use the technology to capture real time results and report back how many leads the app has captured along with other user data that may be of interest to the PD. Real Estate Eduardo should have a VR marketing suite in his office so his clients (potential buyers) can experience all the pre-development properties in his portfolio. Architect would work with team to take plans and sketches to architectural visualisation stage, then can begin working within constraints for planning approval (e.g verified views). Apps can also be repurposed for property management purposes once the development is completed. This gives Eduardo a leading edge in the real estate game. Use of the application also allows Eduardo to get real time data that he can track and share with the PD. This will help ol' Ed to get his cut of any sales that originated from the user's sign in on his VR pod. Preferred Channels Preferred Channels Preferred Channels Preferred Channels Traditional Ads Traditional Ads Traditional Ads Traditional Ads Online & Social Media Online & Social Media Online & Social Media Online & Social Media Referral Referral Referral Referral Guerrilla Efforts & PR Guerrilla Efforts & PR Guerrilla Efforts & PR Guerrilla Efforts & PR User Persona Comparison Exploring user personas for VMA's product & service offerings. Version 1. Beginning by looking at the specific wants, needs and frustrations of Architects, Property Developers, Property Marketing Agency and Real Estate bodies. As the technology develops/is fine tuned and is adopted by the aforementioned segments, more personas will need to be developed. Architect Antonio Property Developer Dan Property Marketing Agency Alex Real Estate Eduardo "Colour in certain places has the great value of making the outlines and structural planes seem more energetic." "The project is at risk of running over budget and is behind after being held up by pen pushers. We haven't sold as many off plan as we'd hoped to." "We need to give this new development and unique edge. We have budget restraints of xyz." "I'm here to sell the property, not market it." Age: 40s-50s Work: Architect Family: Married, kids Location: Melbourne Character: Type Age: 40s-50s Work: Director Family: Married, kids Location: Melbourne Character: Type Age: 30s Work: Mark Family: Engaged Location: Melbourne Character: Type Age: 40s Work: Director Family: Married, kids Location: Melbourne Character: Type Personality Personality Personality Personality Introvert Extrovert Introvert Extrovert Introvert Extrovert Introvert Extrovert Analytical Creative Analytical Creative Analytical Creative Analytical Creative Conservative Liberal Conservative Liberal Conservative Liberal Conservative Liberal Passive Active Passive Active Passive Active Passive Active Goals Create some of the most recognisable structures on the city skyline. Leave a design legacy. Work with leading property developers to actualise vision. Create a 'first' or 'biggest' or , 'smartest'. Frustrations Losing projects. Vision not being articulated or visualise Engineering and planning constraints that alter project vision. Goals Sell the most apartments predevelopment stage. Buy land, develop, sell. Develop the most beautiful properties on the skyline. Frustrations Planning permission process, running to budget, running to timeframe & selling properties. Adhering to constraints, accurate quoting of BOM & having the right marketing strategy to reach buyers. Timely process of manually quoting and ticking boxes. Trying to sell something that doesn't exist yet. Reliant on buyer's ability to visualise. Goals Having a sleek client portfolio. Access to the best creative services to give projects cutting edge and allowing PMA to stand out against competition. Become the most established and trusted PMA in the city or country. Frustrations Budget restraints passed on by PD. Having a similar offering in a flooded market. Reaching the right people, gaining qualified leads that can be measured. Goals Have the sleekest developments in his portfolio. Sell off plan properties, quickly. Have an exclusive partnership with some of the biggest PDs. Frustrations Buyer reach and accessibility as well as not being able to exemplify the full look & feel of something that isn't built. Not harnessing new technologies to adapt to the shifting market. Technology taking the buyer away from the human interaction. Hard to sell them on other properties unless face-to-face? Bio Bio Bio Bio Architect Antonio can adopt VMA's CGI stills and technology to communicate design, avoid any planning/development issues early (e.g shadows). Property Developer Dan can harness the technology for a variety of factors; satisfy planning permissions with verified views, more accurate and efficient bill of materials quotes with BIM integration, marketing collateral with CGI renders and VR & app experiences, qualified lead generation and unique data capture with the analytics collected from VR and app experiences. Property Marketing Agency Alex can be an early adopter of the technology and offer their clients something different. They can also use the technology to capture real time results and report back how many leads the app has captured along with other user data that may be of interest to the PD. Real Estate Eduardo should have a VR marketing suite in his office so his clients (potential buyers) can experience all the pre-development properties in his portfolio. Architect would work with team to take plans and sketches to architectural visualisation stage, then can begin working within constraints for planning approval (e.g verified views). Apps can also be repurposed for property management purposes once the development is completed. This gives Eduardo a leading edge in the real estate game. Use of the application also allows Eduardo to get real time data that he can track and share with the PD. This will help ol' Ed to get his cut of any sales that originated from the user's sign in on his VR pod. Preferred Channels Preferred Channels Preferred Channels Preferred Channels Traditional Ads Traditional Ads Traditional Ads Traditional Ads Online & Social Media Online & Social Media Online & Social Media Online & Social Media Referral Referral Referral Referral Guerrilla Efforts & PR Guerrilla Efforts & PR Guerrilla Efforts & PR Guerrilla Efforts & PR
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