Sponsored by >> Whitepaper Developing a Unified View of Risk March 2016 Bridging the Divide Between the Front and Middle Office Sell Side Developing a Unified View of Risk Contents Executive Summary .................................................................................................................................................... p 3 Introduction: Addressing Current Risk Management Challenges p4 ........................................................................................................................................................................................... How Regulation Has Affected Risk Management ...................... p5 Are Current Risk Systems Fit for Purpose? ................................................ p7 How Risk Managers Can Complete This Transaction p 8 ..... Tools to Support a More Unified Approach to Risk Management p 11 The Challenges Faced by Risk Managers p 11 Conclusion: Completing the Transition to a Unified View of Risk ...................................................................................................................................................................................... p 12 About FIS ................................................................................................................................................................................................. p 13 .................................................................................................................................................................................. ....................................................... © This document is property of Incisive Risk Information Limited. Reproduction and distribution of this publication in any form without prior written permission is forbidden. 2 WatersTechnology I whitepaper l sponsored by FIS Bridging the Divide Between the Front and Middle Office Executive Summary The investment industry is in the process of developing a new approach to risk management, but what will it take to make a full transition? Investment firms have begun to recognize there is great value, beyond compliance, in the vast amounts of data currently being collected for regulatory purposes. When harnessed for internal use, this information can be used to improve investment decision-making as well as to satisfy external requirements from regulators and investors. While there is still a need for a separate risk control function, with the right technology and risk management approach, the middle office can feed riskrelated data to the front office to support a more intuitive investment decisionmaking process. The realization of the benefits that a more integrated view of risk can bring has had a major impact on investment organizations’ approaches to risk management in recent years, but firms must do more to grasp this opportunity. A survey conducted by FIS and WatersTechnology in early 2016 polled investment and risk management professionals from organizations in the Americas, Europe, the Middle East and Africa (EMEA) and Asia-Pacific (APAC) regions about the challenges currently faced in these markets. Respondents discussed the current state of their organizations’ risk management systems, future plans for change and the drivers behind these plans, as well as any areas of need in relation to how systems are currently structured. Major findings from the survey include the following: • Of those polled, 57.1 percent of respondents have risk systems in place that enable some communication between the front and middle offices on risk issues, but believe there is still room for improvement in this area. • Of those planning to make changes to their risk management systems, 42.9 percent plan to do so within the next 18 months. • More than half (53.6 percent) of survey respondents believe their risk systems require at least some updates, and 15.2 percent believe that a complete overhaul is in order. • The main drivers behind organizations’ decisions to change their risk management systems include: new regulations (62.5 percent); new technology (56.3 percent); cutting-edge risk management strategies (45.8 percent); and an expansion or change elsewhere in the business (45.8 percent). • Half of the respondents prioritize “the ability to gain a comprehensive view of risk that can be shared by the front and middle office” in relation to risk management system capabilities, and a similar number think their own organization needs to prioritize this issue. Managing risk data should also be a top priority according to 21.4 percent, while 22.3 percent see this as an issue on which their own organization needs to focus. • Finally, the main barriers to change in this part of the business are identified as being: legacy systems (31.3 percent); a lack of resources for new technology (28.6 percent); and company culture (23.2 percent). The survey reveals that many organizations have already started to transition towards a new, enterprise-wide approach that will unify the front- and middle-office view of risk. However, there is demand for more innovative tools and solutions that will enable investment firms to take full advantage of this cutting-edge approach to risk management. WatersTechnology I whitepaper l sponsored by FIS 3 Developing a Unified View of Risk Introduction: Addressing Current Risk Management Challenges As financial firms adapt in response to changing market conditions, there is a growing need for business and risk management strategies that will enable organizations to remain competitive, but also to develop robust, compliant risk systems and processes. Many fund management firms are beginning to realize that this need equates to an approach that will bridge the divide between the front- and middle-office risk systems. By establishing a common language and strong lines of communication between these two parts of the business, it is possible to create a cutting-edge risk management strategy that will lead to more innovative and intuitive investment strategies. But investment firms need the right tools to transform their current risk management systems into next-generation solutions that provide a more intuitive approach. Some firms have already identified this need and, as such, the industry has begun to transition to this new approach. But what do firms need to do to complete this transition? And how will this new approach to risk management eventually benefit the organizations that are willing to make these changes? A survey conducted by FIS and WatersTechnology in early 2016 polled investment and risk professionals across the investment sector in the Americas, EMEA and APAC regions. It examined the risk management challenges faced by financial firms in today’s markets and how systems can and should adapt in response. The poll garnered 148 responses and found that many organizations are currently on the brink of a change in terms of how they approach risk management—mainly due to the impact of new regulation and technology, but also because of emerging ideas around the benefits that risk data can bring to the entire organization. The development of a unified risk management system across the middle- and frontoffice functions provides a solid foundation for fund managers to fulfill clients’ needs without compromising the firm’s overall risk management strategy. This approach should be the next step in the evolution of risk management systems throughout the industry, but organizations must figure out how to develop the necessary systems, processes and tools to make this new approach a reality. Figure 1: R ate your organization’s risk system in terms of how it facilitates communication between the front office and the middle office System does not enable communication or sharing of analytic tools/view of risk 20.5% System enables useful discussion of risk but improvements could be made 57.1% System works well and does not require any changes at present Other 21.4% 0.9% 0% 4 10% WatersTechnology I whitepaper l sponsored by FIS 20% 30% 40% 50% 60% Bridging the Divide Between the Front and Middle Office Figure 2: D oes your organization plan to change or update its current risk management systems in the next 18 months? Yes 42.9% No 51.8% Other 5.4% How Regulation Has Affected Risk Management In response to the ongoing drumbeat of regulatory change that has characterized risk management since the onset of the global economic crisis in 2008, investment firms are making changes to risk management systems. The FIS/WatersTechnology survey, Developing a unified view of risk, reveals 57.1 percent of respondents have already developed systems that enable some communication between the front and middle office on risk issues, but also acknowledge that improvements could be made in this area (see Figure 1). Further to that, 42.9 percent plan to make changes to their risk management systems within the next 18 months (see Figure 2). The survey also shows that, while most respondents are generally happy with their current risk management systems, more than half (53.6 percent) see the need for updates and 15.2 percent believe a complete overhaul is in order (see Figure 3). This illustrates the transition that is currently under way in relation to risk management within the investment sector. Initially driven by regulation, these changes are now being pushed forward by organizations that wish to develop an enterprise-wide view of risk based on the integration of front- and middle-office systems. The transition began in the wake of the crisis in 2008, as regulators worldwide drafted a new regulatory infrastructure for financial firms. By implementing rules in areas such as transaction reporting, capital requirements and stress testing, the regulators forced firms to re-examine how risk can and should be managed in order to minimize market disruption and to remain competitive and profitable (see box: Creating the current regulatory climate). These new regulatory requirements have reshaped the middle office’s role into a separate risk control function recently. Middle-office risk professionals must be able to access solutions that can provide fully automated risk reporting in a timely manner in order to satisfy regulators. The first generation of solutions developed after the financial crisis successfully addressed the new regulatory era by helping firms to WatersTechnology I whitepaper l sponsored by FIS 5 Developing a Unified View of Risk Figure 3: H ow would you describe your organization’s current risk management system? 26.8% Addresses all current needs Could benefit from some updates, but overall is fit for purpose 53.6% 15.2% Needs overhauling 4.5% Other 0% 10% 20% 30% 40% 50% 60% comply with stricter requirements in areas such as Value-at-Risk reporting. However, many investment companies now understand that the data generated to satisfy regulators is not only useful for compliance purposes, but can be exploited to improve investment decision-making. Risk information originating in the front office should also be analyzed and made available to external parties as investors increasingly expect more detailed reporting because of the market turbulence that has persisted over the past eight years. Fund managers must be able to access an enterprise-wide view of >> Creating the current regulatory climate Financial firms have been faced with a rapidly expanding mosaic of new standards and regulations following the onset of the global financial crisis in 2008. In September 2009, the Group of 20 leaders made a commitment to ensure reform of the financial markets, particularly in areas such as over-the-counter derivatives trading. Regulators from jurisdictions around the world set about redesigning the financial regulation rulebook in response. By increasing transparency and implementing measures to protect against systemic risk and prevent market abuse, these regulators aimed to reshape the financial system so that it could absorb future market disruptions and prevent a repeat of the credit crisis that had recently ravaged the financial markets and the wider global economy. The European response was to create the Markets in Financial Instruments Directive II while the US passed the Dodd-Frank Wall Street Reform and Consumer Protection Act. Other regimes and standards, such as those introduced by the Basel Committee on Banking Supervision recently, have also come to bear on financial firms in recent years. As a result, requirements in areas such as transaction reporting, stress testing, and capital and margin requirements have ballooned, creating a need for organisations to develop new systems to handle the influx of risk-related data that must now be managed as a result. 6 WatersTechnology I whitepaper l sponsored by FIS Bridging the Divide Between the Front and Middle Office risk, often across many asset classes, in order to support the investment decisionmaking process and provide investors with evidence of a robust and innovative approach to risk management. This has fueled demand for further change to the risk management systems and solutions that are currently on offer to investment firms. The front and middle office require separate systems to meet their individual needs. In particular, regulations dictate that firms must have a separate, independent risk control function. The middle office needs a system that can provide rigorous risk measures and generate analysis that is free from front-office influence. However, this should also incorporate factors that are relevant to the front office in order to foster communication and collaboration between these two areas of the business. By developing a unified view of risk in this way, an organization can provide the basis for a front- and middle-office collaboration that should enable it to access new opportunities in today’s competitive markets. Are Current Risk Systems Fit for Purpose? Investment organizations need access to risk management systems and solutions that allow the front and middle offices to collaborate more freely so that risk is not only detected and managed, but also harnessed to gain competitive advantage. As organizations grow in this new regulatory era, many market participants have already acknowledged the potential opportunities that could arise from taking a more integrated approach to risk management—one that emphasizes greater collaboration and communication between the front and middle office. However, the industry’s risk professionals remain in a transitional state and must implement further change before this trend is fully realized. More than half of respondents (56.3 percent) believe their organization’s risk system currently satisfies the needs of both the front and the middle office, indicating that many financial firms have already made some progress towards completing this transition. However, the fact that 43.8 percent answered “no” (see Figure 4) proves that there is still some progress to be made before this new way of managing risk becomes fully embedded throughout the industry. Figure 4: D oes your organization’s current risk system satisfy the needs of both the front and middle offices? Yes 56.3% No 43.8% WatersTechnology I whitepaper l sponsored by FIS 7 Developing a Unified View of Risk Figure 5: W hat are the reasons your organization would be planning to change or update its current risk management systems in the next 18 months? 62.5% In response to new regulations To integrate new technology 56.3% Expansion or other business change 45.8% To create a better system based on cutting-edge risk management 45.8% 37.5% To create cost efficiencies To move to a cloud-based service To move to an outsourced managed service 0% 8.3% 4.2% 10% 20% 30% 40% 50% 60% 70% Further evidence that this transition towards a more collaborative approach to risk management is already under way can be seen in the fact that more than half (57.1 percent) of the survey’s respondents say that, while improvements are needed, their organization’s risk management system already enables a certain amount of “useful discussion between the front and middle office”. One-fifth of respondents believe the risk management system their organization currently uses “does not enable the necessary level of communication” between these two parts of the business and the lack of communication and collaboration in the form of analytical tools means the front and middle office “do not share the same view of risk as a result” (see Figure 1). How Risk Managers Can Complete this Transition While nearly half of the participants in the survey have identified a need for further change to current risk management systems and strategies, many organizations already plan to make changes in this area in the near future. According to the survey, 42.9 percent of respondents work at organizations that have plans to change or update current risk management systems over the next 18 months (see Figure 2). Industry participants are well aware of the fact that new or updated regulations will continue to roll out as the market evolves, driving the need for financial firms to continue to adapt their risk management strategies. Similarly, new technology will also continue to change the game for the investment industry. The survey reveals that new regulations have already prompted 62.5 percent of organizations to plan changes in risk management systems and processes, while 56.3 percent of survey participants say any changes planned by their organizations in the near term would be driven by new technology (see Figure 5). “[Creating] a better system based on cutting-edge risk management strategies” was identified as a major driver of change by 45.8 percent of respondents, and the 8 WatersTechnology I whitepaper l sponsored by FIS Bridging the Divide Between the Front and Middle Office >> U nifying the risk view: the major drivers behind changing risk systems (62.5%) New regulations: In the post-financial crisis world, investment firms are required to create a separate risk control function that is independent of the front office. However, the wealth of data that firms now manage as a result of new financial regulations can also provide a form of feedback to the front office for investment strategy purposes—provided the risk systems in place can support collaboration between these separate parts of the business. (56.3%) Technology: By incorporating the latest technology into their risk management systems, firms can transition from desktop platforms to web- and cloud-based services. Such technology allows the middle office to generate timely reports based on data from a range of sources to satisfy a variety of stakeholders. (45.8%) Cutting-edge risk management techniques: Organisations currently face greater pressure from regulators and investors than ever before to provide robust risk management strategies based on quality data and expressed through timely reports. The most innovative risk management techniques use tools such as wide-field scenario analysis to provide in-depth market insight from which both the front and middle office can derive great benefits. As investment firms attempt to continue the transition to a more integrated, enterprise-wide approach to risk management, there is a need to update their systems to include such innovative tools and strategies. Source: Survey results (figure 5) same number say change to their company’s risk management system over the next 18 months will be driven by “an expansion or change elsewhere in the business”—a new portfolio or investment approach, perhaps (see box: Unifying the risk view: the major drivers behind changing risk systems). Once organizations start to implement these programs of change in relation to their risk management systems, the main priorities are clear. Half of the respondents to the survey prioritize “the ability to gain a comprehensive view of risk that can be shared by the front and middle office” in relation to risk management system capabilities. A similar number believe this is something that their own organizations need to prioritize when it comes to their next risk management system upgrade. Managing risk data is the next most important element to consider in relation to risk management systems in theory and in practice—21.4 percent of respondents rank this as a top priority in general, and 22.3 percent believe their organization should focus on data management the next time its risk systems are updated (see Figures 6 and 7). Finally, while senior management support is not a direct driver according to the survey, it can certainly help to smooth the way for the system changes that risk professionals must put in place to benefit from cutting-edge strategies. The survey reveals that more than 90 percent of respondents currently benefit from senior management support for change in this area (see Figure 8). WatersTechnology I whitepaper l sponsored by FIS 9 Developing a Unified View of Risk Figure 6: E lements in terms of importance in relation to risk management systems in general Gaining a comprehensive view of risk that can be shared by front and middle office 50.0% 21.4% Management of risk data Underlying technology 18.8% 3.6% 26.8% 8.9% Faster reporting capabilities, timely analysis of current risks 12.5% Scenario analysis drawing on front- and middle-office views of potential future events 12.5% 0% 12.5% 23.2% 30% 1st 6.3% 21.4% 17.0% 20% 3.6% 55.4% 29.5% 22.3% 9.8% 22.3% 19.6% 23.2% 10% 17.9% 26.8% 40% 2nd 13.4% 50% 3rd 60% 4th 21.4% 70% 80% 90% 100% 5th Votes were cast in order of importance using a scale of 1–5, where 1 means that it is most important, and 5 means it is least important to the organization Figure 7: W hich elements does your organization need to prioritize the next time it changes or upgrades its risk management systems? Gaining a comprehensive view of risk that can be shared by front and middle office 49.1% Management of risk data 17.9% 22.3% Underlying technology 3.6% Faster reporting capabilities, timely analysis of current risks 31.3% 10.7% 17.9% 13.4% Scenario analysis drawing on front- and middle-office views of potential future events 11.6% 0% 22.3% 19.6% 21.4% 30% 1st 40% 2nd 5.4% 6.3% 47.3% 25.9% 22.3% 20% 9.8% 20.5% 20.5% 17.9% 10% 17.9% 17.0% 24.1% 50% 60% 3rd 4th 24.1% 70% 80% 90% 5th Votes were cast in order of importance using a scale of 1–5, where 1 means that it is most important in terms of priority, and 5 means it is least important or not a priority to the organization Figure 8: C hallenges or barriers typically encountered when making these system changes Lack of resources 28.6% Senior management 8.9% Company culture 23.2% Legacy systems 31.3% Other 8.0% 0% 5% 10% 15% 20% 25% 30% 35% 10 WatersTechnology I whitepaper l sponsored by FIS 100% Bridging the Divide Between the Front and Middle Office Tools to Support a More Unified Approach to Risk Management In order to develop a more integrated view of risk and benefit from the competitive advantages that should arise as a result, risk managers have a greater role to play in providing an enterprise-wide view of risk. The middle office should look for tools and software solutions that will enable collaboration with the front office, as well as supporting the organization in satisfying all of its compliance and reporting responsibilities. Risk management systems should have the capability to provide the front office with a broad view of macro and systemic risk using tools that cover areas such as risk reporting, asset allocation tools and scenario analysis. The latter, in particular, can be used to develop a more intuitive approach to risk management by allowing organizations to assess complex scenarios based on historical and anticipated market developments. For example, concerns about emerging market weakness and how negative interest rates and Central Bank policy may affect markets can be combined to create the kind of complex scenario that risk professionals must examine to gain deeper insight into macro risks and help managers to discern how their funds might be affected. To be at the forefront of risk management, investment firms need the capability to perform “wide-field” scenario analysis, which involves running more than 200 scenarios daily across all of the firm’s portfolios. Risk managers can then discuss the results with fund managers to identify the need for further stress testing of strategies. The information and insight generated by such a scenario analysis tool can and should be translated into investment strategies that allow organizations to hedge against the downsides to any given event, but also to benefit from any upside. The Challenges Faced by Risk Managers There are some barriers for organizations that hope to achieve full integration of front- and middle-office risk management systems, according to the survey. Participants cite a lack of resources for new technology and company culture as currently presenting problems for 28.6 percent and 23.2 percent of organizations, respectively. The main challenge faced by financial firms that are attempting to migrate to new risk management systems, however, arises from the existence of legacy systems—nearly one-third (31.3 percent) of respondents say legacy systems make changes too complex (see Figure 8). This is a common problem in the industry, arising as firms continue to expand—both organically and through mergers and acquisitions activity—thus necessitating new technology solutions that are often layered on top of each other, resulting in a complex warren of systems. Developing a unified approach to risk management will also benefit organizations dealing with the difficult issue of complex legacy systems. However, it is important to remember that eliminating the whole system in favour of an entirely new infrastructure is not the answer. Organizations can identify the elements of the system that work and that are necessary to provide a consistent picture of risk, and then develop a new delivery mechanism that will help the organizations gain a consistent, timely view of risk across the enterprise. For example, FIS offers a solution that allows users to access models and reporting capabilities—such as Monte Carlo simulation, scenario analysis and stress testing— which have been widely used since 1986 and incrementally developed alongside the evolving markets. But, by delivering these tools through a newly developed WatersTechnology I whitepaper l sponsored by FIS 11 Developing a Unified View of Risk technology platform called APT Enterprise, FIS offers users a faster, more efficient way to gather and disseminate the necessary data. FIS has re-engineered the delivery mechanism using such modern technology as HTML5 and web services, as well as an analytic grid that delivers high-performance calculations across the cloud. It also includes a powerful workflow and automation tool that will increase system speed and push the necessary reports to an organization’s key decision-makers. While the underlying technology is new—using cloud-based and web services-based innovation—risk managers can still use models that are tried and trusted. As a result, users can move away from a traditional desktop platform, which often does not satisfy the needs of a modern organization that must address a range of stakeholders simultaneously. By allowing an organization to harness the best parts of its legacy systems, this approach ensures it can push its system capabilities forward into this new risk management era. With an industry-led reference data utility, market participants will have access to and influence over the specific capabilities on offer. A degree of flexibility built into the utility’s structure is imperative to ensure it can keep up with any market changes that come about as a result of new products or services, regulatory updates or any other important market changes. Mutualization also ensures users stay up to speed with these changes, while still reducing costs. By providing access to a simple solution to the complex problems associated with data management, reference data utilities can help users cut costs while still gaining access to the consistent, accurate and timely information that is a crucial element for organizations operating in today’s financial markets. Flexibility and customized support for individual users’ data governance standards are key elements of this approach and should enable those using a reference data utility to increase operational efficiencies while managing risks and still maintaining a competitive edge. Conclusion: Completing the Transition to a Unified View of Risk Organizations that develop this more holistic approach to risk management will be able to monitor risks, analyze the impact on their funds and use that information to make more informed decisions when it comes to investing. By absorbing any relevant information relating to the macroeconomic picture and translating it into robust investment strategies, this kind of collaboration can enable an organization to move beyond compliance to provide access to new opportunities in the market. But frontand middle-office professionals need to develop common ground in order to make this new approach work. While a separate risk function is necessary to satisfy current regulations, integrating risk management tools and solutions with investment decision-making structures is quickly becoming a crucial step towards developing this cutting-edge form of risk management. As such, organizations must develop systems that can support the necessary level of collaboration between the front and middle offices. As the survey shows, many organizations are already taking steps to develop such an approach, but the industry is still only halfway through this transition. Organizations must stay the course and complete the development of current risk management systems to create an integrated approach. By bringing the front and middle offices together to analyze risk, the investment decision-making process can benefit from a more intuitive approach that encompasses an enterprise-wide, multi-asset class view of risk. 12 WatersTechnology I whitepaper l sponsored by FIS Bridging the Divide Between the Front and Middle Office About FIS FIS is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk and compliance, consulting and outsourcing solutions. Through the depth and breadth of our solutions portfolio, global capabilities and domain expertise, FIS serves more than 20,000 clients in over 130 countries. Headquartered in Jacksonville, Florida, FIS employs more than 55,000 people worldwide and holds leadership positions in payment processing, financial software and banking solutions. Providing software, services and outsourcing of the technology that empowers the financial world, FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS has acquired SunGard. For additional information: Web: www.fisglobal.com Visit our investment risk web page Twitter: @FISGlobal. https://twitter.com/fisglobal. Email: [email protected] Sell Side WatersTechnology’s portfolio incorporates the market-leading industry brands serving financial trading firms in print, in person and online—through its series of publications, website, email alerts, conferences, research, training, briefings, webcasts, videos, awards, whitepaper lead generation, and special reports. Our five financial-market technology titles: Inside Market Data, Inside Reference Data, Buy-Side Technology, Sell-Side Technology, and Waters serve the financial community with independent, expert journalism and have built their reputations by providing analysis and news, covering all developments in this fast-moving business in North America, the UK, Europe, and the Asia-Pacific region. waterstechnology.com WatersTechnology I whitepaper l sponsored by FIS 13
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