TREASURY MANAGEMENT
Quick Reference Guide
Compass Remote Deposit Online®
Remote Deposit is a delivery mechanism for making deposits to business accounts using a scanner and an Internet
application. Please refer to the Getting Started section of the Compss Remote Deposit Online Services User Guide before
scanning your first batch of checks. The Getting Started section will assist you in establishing your company’s profile for
transmitting deposits.
Capturing Deposits
1. Before you access the Capture Deposit screen, ensure your scanner is connected to prepare for capture.
2. Click Capture Deposit from the main menu.
3. If there are multiple deposit locations setup in Remote Deposit, select the relevant Location for this deposit.
4. Select the Account Number from the dropdown list, or type in the account number or name.
5. In the Amount field, enter the total dollar amount of the deposit.
6. Select today’s date as the Processing Date.
7. Prepare the batch of checks to be scanned by removing all rubber bands, staples, paper clips, pins, etc.
8. Click Create Deposit.
9. The virtual deposit ticket displays. Place the checks into the hopper of the tabletop scanner.
Tip: You may feed checks one at a time or in batches* by inserting the documents into the feeder in batches* by
inserting multiple checks into the feeder. The feeder is designed so that checks can be loaded continuously while
the scanner is processing.
10. Click the Scanner Info button and conduct the following:
a. Pick your scanner type from the drop down menu
b. Deselect the “Spray Tracer Check” box
c. Select “Start in Scanning Mode”*
d. Select “Switch to Keying mode automatically after document(s) are scanned”*
e. Select “Use Double Feed Detection”
f. Select “Use Auto Clean Mode”
Tip: As long as you don’t switch scanner types, you only have to select these parameters upon your
initial scanning.
*Does not apply to single feed scanners.
(see reverse side)
11. Click the Scanning button.
12. If the amount of the check is recognized, the Remaining field decreases by the amount of the last check successfully
scanned. If the amount of the check is not recognized, the Remaining field will not decrease.
Once capture is complete, you will be prompted with any items that need attention.
Tip: Before releasing the deposit, be sure to review each item and make sure the amount scanned matches the
amount entered (from step 5).
13. When a field is highlighted, enter the correct value for that field, using the image displayed. If you are using the custom data
fields, enter the information for the item.
14. Press Enter when finished to move on to any additional items that need attention. Once all deposit items have been
captured, corrected, and the deposit is in balance, you are ready to release the deposit for transmission to BBVA Compass.
15. Click the Close button.
16. You are prompted to Release the transaction. Ensure Release is selected. Click OK. Releasing the transaction will move it to
the Transmit screen where it is ready for transmission.
Transmitting Deposits
1. Click Transmit from the main menu.
2. All deposits that have been Released will be displayed in the Transmission screen. Click to highlight (in blue) the deposit
you wish to Transmit.
Note: Multiple batches can be selected and released at the same time.
3. Click the Transmit button.
The deposit is Acknowledged by BBVA Compass. If a deposit is transmitted after the cutoff time, it will be posted on the
next available date. Click View Report to view the Deposit Detail Report of the individual batch.
Processing Reports
1. To access, view, and print reports, click Reports from the main menu.
2. Click a Report from the dropdown list provided. This list may vary depending on your access rights.
3. Select a Start Date and End Date for your report.
4. Depending on the Report you selected, you may be prompted to select additional parameters for your report. Select the
relevant parameters to generate the output you desire.
5. Once all your parameters have been selected, click Generate Report. The report displays; in PDF only (you must have
Adobe Acrobat loaded to view the PDF).
Report Type
Definition
CAR/LAR
Provides optical recognition statistics for the selected presenter(s) and location(s)
Deposit Adjustment
This report will not be available online as adjustments will be displayed on your DDA
statement. Please contact Business Relationship Services if you have any questions
Deposit Detail
Details of capture deposit data showing each item individually along with its amount
Deposit Detail with
Custom Fields
Details of capture deposit data that includes the deposit detail information with the
custom data fields
Deposit Summary
Summary of capture deposit data for a given processing date, or range of dates
Report Type
Definition
Login Audit
Broken down by Presenter and User ID, this report shows a history of the login
activity for one or more selected Users
QuickBooks Resolved
Details any items that were resolved or assigned when the QuickBooks
export was performed
QuickBooks Unresolved
Details any items that the QuickBooks export was unable to assign
Transaction Status
Information on the current status of items within the capture system, whether they
are in progress, released, or acknowledged
Transaction Status
Location
The transaction status report broken down by individual location
Transaction Status
Aux on Us
The transaction status report broken down by individual location which includes items
Aux On Us field
Workflow Audit
Provides a history of various actions taken by users within the application
Research Deposit Tickets and Deposited Items
1. Click Research from the main menu.
2. Select the Begin Date and End Date for your search.
3. Select the Location(s) to include in the query.
4. You can Query for Items or Query for Transactions. Enter the relevant query parameters, such as Item Type, MICR Field
Value, Sort Parameters, or Transaction Type.
5. Once all your query parameters are set, click the relevant Search button to begin the query.
• Single-click an item to view the image
• You can print the item by clicking the View PDF button next to the image
• View the back of the item by clicking the Back button next to the image
• Double-click the item to view the entire deposit the item was processed in
To access your Compass Remote Deposit Online User Guide please visit us at http://www.bbvacompass.com/commercial/
treasury-management/resource-central/
User ID: treasury, Password: management
TM-02-1202C 11/13
BBVA Compass is a trade name of Compass Bank, Member FDIC