Discovery Events 2013 Corporate Learning Network Members have exclusive access to IMD’s Discovery Events. These events take place both on IMD’s Campus and in regional hubs-Brazil, Singapore, Malaysia and Japan. Discovery Events bring together executives from across the network for intensive working sessions with our world class faculty. They represent an unparalleled opportunity to discover, discuss and debate the very latest in management thinking and to come away with a renewed mind set and fresh ideas to implement in your business. Many of our members position these events as an incentive program for their high potential executives. Corporate Learning Network Members also have seats at IMD’s Global Business Fora. These learning and networking events take place in a wide range of cities across the globe and provide an excellent platform to expand your professional and personal network. (updated on March 1, 2013) Switzerland – IMD, Lausanne The European Crisis January 31-February 1 Negotiation & Dispute Resolution February 7-8 To Risk and To Win: Developing First Rate Decision Making February 26-27 Strategizing Practices from the Outliers: Enabling “Big Bang” innovations” March 21-23 You’re too Complex!: How to Build a Competitive Advantage on Process and System Simplicity by invitation only April 25 From Product to Service April 25-26 Emerging Market Perspectives May 16-17 Winning the War for Talent: Creating a Superior Employee Value Proposition May 30-31 Leadership and Character June 4-5 Discovery Event with Prof. John Weeks (title to be confirmed) September 19-20 Why Theory matters October 10-11 Frugal Innovation November 28-29 Brazil Becoming an Enterprise Leader - the Seven Seismic Shifts Feb 21 Frugal Innovation April 8 Finding Valuable Ideas June 10 Leading for the Future September 3 Japan Finding Valuable Ideas January 29 Winning the War for Talent: Creating a Superior Employee Value Proposition March 11 Frugal Innovation September 11 Leading for the Future December 11 Singapore Finding Valuable Ideas February 1 Frugal Innovation September 12 IMD Lausanne, Switzerland January 31-February 1 T H E E U R O P E AN C R I S I S Professor Carlos Braga Professor Arturo Bris Professor Theo Peridis Professor Nuno Fernandes With no signs of the European crisis abating, and most economists predicting a further deterioration before any improvement, how should business respond? As we start 2013, what coping strategies should business be employing and what opportunities can be created and developed during these turbulent times? Join a line-up of IMD faculty and guest speakers representing different parts of the European community for lively debate and insight on the road ahead for Europe and the business implications. Discover: • An overview of the macroeconomic European realities and political outlook • Deep dive into individual European countries -profiles, situations and implications • Contrasting viewpoints from speakers representing the southern countries of Portugal, Spain, Italy and Greece and the northern countries of Finland, Holland, and Germany. • Implications, challenges, opportunities and business responses from corporations operating within the EU Target audience: Managers with European business responsibilities • February 7-8 N E G O T I AT I O N & D I S P U T E R E S O L U T I O N Professor Suzanne C. de Janasz Professor Michael D. Watkins This session will explore what it takes for leaders to negotiate effectively, both with external and internal stakeholders. Key themes include: • Why negotiation is a fundamental skill for leaders at all levels • What types of negotiations leaders conduct, internally and externally • How leaders need to conceptualize the negotiation “game” and learn to shape the rules • What effective negotiators do to prepare for and conduct complex negotiations • Why conflict is an inherent part of negotiation and how it can be managed • Which skills are most important, including effective communication, conflict management, and persuasion • knowing yourself and how that impacts negotiation Discover: • How to think strategically about negotiations • How to prepare for negotiations • Understanding and managing conflict • Communicating effectively during negotiations • Persuading and influencing Target audience: • Middle to senior managers involved in internal negotiation (budgets, projects), external negotiations (customers, suppliers, acquisitions and alliances), or working in complex organizational environments such as matrix structures. February 26-27 T O R I S K AN D T O W I N : D E V E L O P I N G F I R S T R AT E D E C I S I O N M AK I N G . Professor Phil Rosenzweig Professor Stuart Read Professor Cyril Bouquet Research about decision making has made important advances, drawing largely on findings from cognitive psychology and behavioral economics. By now, it is widely recognized that people make a variety of common errors and are prone to bias. Yet for all its strengths, this research has not captured how managers actually make strategic decisions. Managerial decisions in competitive situations differ from the decisions that have been studied in experimental settings in fundamental and important ways. It is along these lines that Professors Read and Rosenzweig are building new insights into the way that executives make decisions and manage risk. This Discovery Event will present many of those insights in a participative and engaging manner. Far from an exercise in theory, the emphasis is on self-awareness and practical applications. During this Event, we will provide a way for participants to assess their approach to decision making, and will provide numerous examples from research and from field work. We will close with a discussion of implications for individuals and organizations. Discover: • How decisions are made in real world settings. • The three most important elements to remember in decision making. • How to improve chances of success by managing risk and gaining expertise. Target audience: • Executives with financial and resource decision making authority • Leaders of complex and uncertain projects March 21-23 S T R AT E G I Z I N G P R AC T I C E S F R O M T H E O U T L I E R S : E N AB L I N G “ B I G B AN G ” I N N O V AT I O N S Professor William A. Fischer Professor Pasha Mahmood Professor Howard Yu Guest Speakers: Julian Birkinshaw, London Business School Robert Burgelman, Stanford Graduate School Henry Chesbrough, Haas School of Business, Berkeley University Clayton Christensen, Harvard Business School Costas Markides, London Business School Liisa Välikangas, Aalto University, School of Economics Sydney Winter, Wharton University The aim of this event is to enable conversations about radical change and strategic innovation. Many organizations are struggling to reinvent themselves to cope with the uncertain and fast-changing business world. Many of these organizations have simply become too big, or too slow, to manage effectively. A great deal is known about the process of continuous improvement, and there are plenty of examples of fastfollowers who have mastered such techniques as benchmarking and reverse engineering. However, truly transformational change – the form of change that is needed more than ever — is hard to achieve and is poorly understood. For this special Discovery Event, IMD is partnering with CERN and the Strategic Management Society to bring strategy, management, business scholars and practitioners together. The program also includes a visit to CERN and exclusive access to the ATLAS underground facilities. Discover • How radical innovation takes place • Experience of outliers-‘deviant’ organizations that are deliberately taking a different path, or working from a different set of assumptions. • Strategies that enable large-scale, transformative innovation. Target audience: • Any manager required to drive innovation in her/his team, department, project. April 25 Y O U ’ R E TO O C O M P L E X !: H O W T O B U I L D A C O M P E T I T I V E AD V AN T AG E O N P R O C E S S AN D S Y S T E M S I M P L I C I T Y Professor Bettina Büchel Professor Michael Wade by invitation only Which of these two situations best characterizes your situation?: “We state that we are a global company with operations in multiple countries, so, from the outside, it looks like a true multinational; but the view from the inside is less clear: We have 4 email systems, 13 billing systems, each of our plants works in a different way, and we are miles away from having a simple view of the customer.” OR “We have just gone through 7 years of process standardization and we’ve implemented an ERP system to gain efficiencies, but now it feels like we have gone too far – we are too complex. Sure, we have a better view of the business and we have gained efficiencies through developing common processes, but we seem to have lost some of our competitive edge. We’re just not as agile or customer-oriented as we used to be.” Discover: • How to balance efficiency and flexibility to achieve high performance in dynamic environments, • The importance of favoring simplicity and less structure as environmental dynamism increases • How to devote significant attention to managing processes and systems inherent in the tensions described above Target audience: • Middle Management • Project Managers • Operational Managers • Supply Chain Managers April 25-26 F ROM PRODUC T TO SE RV I CE Professor Wolfgang Ulaga Today, many firms seek to grow beyond their traditional core and venture into value-added services and customer solutions. Yet, companies often experience mixed results in implementing service growth strategies and wrestle with strong internal resistance to change from a “box pushing” mind-set to a truly service-centric approach In this discovery event, we explore the success factors that B2B companies need to master when moving from products to service(s). To this end, we draw on lessons learned from our study of large industry leaders in diverse B2B markets about how to escape the commodity trap and grow successfully in value-added services and customer solutions. Our emphasis is on industrial/B2B marketing contexts, but the lessons learned apply also to a broader audience, such as distributors or consumer marketing contexts willing to shift from a “box pushing” to a service-centric logic. Discover: • an opportunity to benchmark your own practices against those of firms in other markets facing the same or very similar challenges • analyse your company’s strengths and weaknesses in this arena • define trajectories for how to grow your firms’ service portfolios over time. Target audience: • Managers in charge of supervising, designing and executing service-growth strategies in traditional goods-centric firms • Managers in a general management position initiating and supervising such a strategy • Heads of a Strategic Business Unit • Executives and senior managers in charge of business development or strategic growth • VP Sales, Director of Marketing, or Head of Service Operations. May 16-17 E M E R G I N G M AR K E T P E R S P E C T I V E S Professor Howard Yu Professor Carlos Braga In this discovery event, we’ll examine how different business systems and approaches occur in various emerging markets. Professor Carlos Braga will walk us through some of the key business trends fast becoming the hall mark of many emerging economies. Professor Howard Yu will examine the key advantages of emerging market firms when they go global. What has been the critical patterns of success among these emerging contenders? What have been major responses among traditional multinationals? Discover: • Understand the various business approaches required in the increasingly complex and shifting environment of emerging markets. • Understand how multinationals can fundamentally reintegrate their activities to deliver compelling value propositions to their target audience. Target audience: • Managers with responsibilities in emerging markets • Leaders who want to think more globally • Executives aiming to get a better grasp on how emerging markets impact the global business environment May 30-31 W I N N I N G T H E W AR F O R T AL E N T : C R E AT I N G A S U P E R I O R E M P L O Y E E V AL U E P R O P O S I T I O N Professor Stewart Black Despite the recent economic downturn, the war for talent is still looming, especially in countries like China and India. Even if demand takes some time to heat back up, there are underlying and fundamental factors that will make a return to the war for talent inevitable. As a consequence, creating a superior employee value proposition that allows you to win this war is critical. Discover: • A deeper understanding of the drivers of the impending war for talent. • An empirically-based framework for assessing the strength or weakness of your current employee value proposition. • Concrete ideas of what actions may be needed to improve your employee value proposition. Target audience: • Top executives for whom attracting, retaining, and leveraging talent is key to their business results • Senior HR executives • Senior talent management executives June 4-5 L E AD E R S H I P AN D C H AR AC T E R Professor Daina D. Mazutis Recent years have seen a plethora of new “positive forms of leadership” emerge on the best sellers list including: Authentic, Spiritual, Servant, Moral, Values-Based, Responsible, Prosocial, Primal and Level 5 Leadership amongst others. Although many of these leadership types focus on key personality traits and behavioral styles necessary to lead in today’s dynamic and complex environment, at the core of these seemingly different (but logically similar) leadership theories is character. Discover: • Your own character strengths • How character is different from personality. • How character strengths can help one navigate through tough leadership challenges Target audience: • High potential executives in leadership positions October 10-11 W H Y T H E O R Y M AT T E R S ? Professor Albrecht Enders Professor Howard Yu Why does theory matter? In the real word of practicing managers, the word “theory” often has the negative connotation of being far removed from the real-world challenges of a practicing manager. In fact, theory is often considered to be the opposite of practice. In this event we want to discuss whether there is perhaps nothing more practical than a good theory and why theory and real world managing are far from incompatible. In doing so, we will address the following questions: • What is theory? And what makes a good theory? • Why does theory matter to me in my executive position? • What kind of theories do we use in our jobs to make decisions? • How can we leverage theory to enhance our job impact? • What are the key pitfalls that we need to avoid in our theorizing? • How can we systematically develop theory and what are the benefits of doing so? Target audience: • Project Managers • Team Leaders • Other executives with important decision making responsibilities November 28-29 F R U G AL I N N O V AT I O N Professor Pasha Mahmood From $2500 cars to $35 laptops, frugal innovations that characterize the art of improvising effective solutions using limited resources have been the hallmark of many emerging economies. As many developed economies face economic downturn, MNCs from these economies need to look to emerging economies for ways to do more for less, while serving broader markets. During this event we will examine a wide range of successful and less successful frugal innovations and discover what are the challenges for frugal innovations and how they can be overcome. Discover: • What are the key building blocks of frugal innovations • How you can detect and develop frugal innovations in your company. Target audience: • Project Managers with the mandate of achieving more with less • Managers facing increasingly stiff challenges from low cost competitors Brazil February 21 B E C O M I N G AN E N T E R P R I S E L E A D E R : T H E S E V E N S E I S M I C S H I F T S Professor Michael D. Watkins In the corporate world, becoming a General Manager can be both an honor and a curse. Suddenly you are a generalist, with smart specialists expecting you to lead. From one day to the next you move from being a tactician to being a strategist. Yesterday you were a warrior, and this morning you woke up as a diplomat. Are you ready for this? Based on extensive research, Dr. Watkins has identified the seven seismic shifts that managers must make to become effective, mature General Managers. In this Discovery Event he will speak about each of the seven shifts, as well as the career transition process that a manager needs to navigate. Discover: How to move: • From Specialist to Generalist • From Analyst to Integrator • From Tactician to Strategist • From Bricklayer to Architect • From Problem-solver to Agenda-setter • From Warrior to Diplomat • From Supporting cast to lead roleWhat are the key building blocks of frugal innovations • How you can detect and develop frugal innovations in your company. Target audience: • Middle managers transitioning to General Management roles April 8 F R U G AL I N N O V AT I O N Professor Pasha Mahmood From $2500 cars to $35 laptops, frugal innovations that characterize the art of improvising effective solutions using limited resources have been the hallmark of many emerging economies. As many developed economies face economic downturn, MNCs from these economies need to look to emerging economies for ways to do more for less, while serving broader markets. During this event we will examine a wide range of successful and less successful frugal innovations and discover what are the challenges for frugal innovations and how they can be overcome. Discover: • What are the key building blocks of frugal innovations • How you can detect and develop frugal innovations in your company. Target audience: • Project Managers with the mandate of achieving more with less • Managers facing increasingly stiff challenges from low cost competitors June 10 F I N D I N G V A L U A B L E I D E AS Professor William A. Fischer Ideas are arguably the most valuable asset in an information-based economy. But how do you find the best ideas-the kind that can boost careers, change organizations, and ramp up the value of projects. Professor Bill Fischer, co-author of 'The Idea Hunter' will reveal that great business ideas do not spring from innate creativity, or necessarily from the minds of brilliant people. High value ideas come to those people who are in the habit of looking for them. During this Discovery Event, participants will engage in exercises and discussions designed to sharpen their ability to hunt for good new ideas. Discover: • Why ideas are a critical asset for every manager and professional, not just those who do “creative” • How to expand your capacity to find and develop winning business ideas Target Audience: • All executives wanting to boost their creativity and enhance their idea generation capacity September 3 L E AD I N G F O R T H E F U T U R E Professor Allen J. Morrison In an increasingly global world where uncertainty, volatility and stiff competition are a constant challenge, tomorrow’s leaders need to be equipped not only to deal with shifting terrain, but also to keep their teams on track and at peak performance to maintain a winning edge. During this Discovery Event, Professor Allen Morrison will focus on key issues confronting leaders today and tomorrow and will examine strategies for successful leadership for the road ahead. Discover: • How to lead in an uncertain world • Strategies for successful leadership of high performance teams • The future leader’s mind set to deal with tomorrow’s challenges Target audience: • Senior Managers responsible for Business Units, Senior/Middle Managers responsible for leading global teams Japan January 29 F I N D I N G V A L U A B L E I D E AS Professor William A. Fischer Ideas are arguably the most valuable asset in an information-based economy. But how do you find the best ideas-the kind that can boost careers, change organizations, and ramp up the value of projects. Professor Bill Fischer, co-author of 'The Idea Hunter' will reveal that great business ideas do not spring from innate creativity, or necessarily from the minds of brilliant people. High value ideas come to those people who are in the habit of looking for them. During this Discovery Event, participants will engage in exercises and discussions designed to sharpen their ability to hunt for good new ideas. Discover: • Why ideas are a critical asset for every manager and professional, not just those who do “creative” • How to expand your capacity to find and develop winning business ideas Target Audience: • All executives wanting to boost their creativity and enhance their idea generation capacity March 11 W I N N I N G T H E W AR F O R T AL E N T : C R E AT I N G A S U P E R I O R E M P L O Y E E V AL U E P R O P O S I T I O N Professor Stewart Black Despite the recent economic downturn, the war for talent is still looming, especially in countries like China and India. Even if demand takes some time to heat back up, there are underlying and fundamental factors that will make a return to the war for talent inevitable. As a consequence, creating a superior employee value proposition that allows you to win this war is critical. Discover: • A deeper understanding of the drivers of the impending war for talent. • An empirically-based framework for assessing the strength or weakness of your current employee value proposition. • Concrete ideas of what actions may be needed to improve your employee value proposition. Target audience: • Top executives for whom attracting, retaining, and leveraging talent is key to their business results • Senior HR executives • Senior talent management executives September 11 F R U G AL I N N O V AT I O N Professor Pasha Mahmood From $2500 cars to $35 laptops, frugal innovations that characterize the art of improvising effective solutions using limited resources have been the hallmark of many emerging economies. As many developed economies face economic downturn, MNCs from these economies need to look to emerging economies for ways to do more for less, while serving broader markets. During this event we will examine a wide range of successful and less successful frugal innovations and discover what are the challenges for frugal innovations and how they can be overcome. Discover: • What are the key building blocks of frugal innovations • How you can detect and develop frugal innovations in your company. Target audience: • Project Managers with the mandate of achieving more with less • Managers facing increasingly stiff challenges from low cost competitors December 11 L E AD I N G F O R T H E F U T U R E Professor Allen J. Morrison In an increasingly global world where uncertainty, volatility and stiff competition are a constant challenge, tomorrow’s leaders need to be equipped not only to deal with shifting terrain, but also to keep their teams on track and at peak performance to maintain a winning edge. During this Discovery Event, Professor Allen Morrison will focus on key issues confronting leaders today and tomorrow and will examine strategies for successful leadership for the road ahead. Discover: • How to lead in an uncertain world • Strategies for successful leadership of high performance teams • The future leader’s mind set to deal with tomorrow’s challenges Target audience: • Senior Managers responsible for Business Units, Senior/Middle Managers responsible for leading global teams Singapore February 1 F I N D I N G V A L U A B L E I D E AS Professor William A. Fischer Ideas are arguably the most valuable asset in an information-based economy. But how do you find the best ideas-the kind that can boost careers, change organizations, and ramp up the value of projects. Professor Bill Fischer, co-author of 'The Idea Hunter' will reveal that great business ideas do not spring from innate creativity, or necessarily from the minds of brilliant people. High value ideas come to those people who are in the habit of looking for them. During this Discovery Event, participants will engage in exercises and discussions designed to sharpen their ability to hunt for good new ideas. Discover: • Why ideas are a critical asset for every manager and professional, not just those who do “creative” • How to expand your capacity to find and develop winning business ideas Target Audience: • All executives wanting to boost their creativity and enhance their idea generation capacity September 12 F R U G AL I N N O V AT I O N Professor Pasha Mahmood From $2500 cars to $35 laptops, frugal innovations that characterize the art of improvising effective solutions using limited resources have been the hallmark of many emerging economies. As many developed economies face economic downturn, MNCs from these economies need to look to emerging economies for ways to do more for less, while serving broader markets. During this event we will examine a wide range of successful and less successful frugal innovations and discover what are the challenges for frugal innovations and how they can be overcome. Discover: • What are the key building blocks of frugal innovations • How you can detect and develop frugal innovations in your company. Target audience: • Project Managers with the mandate of achieving more with less • Managers facing increasingly stiff challenges from low cost competitors
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