“The surest way not to fail is to determine to succeed.” BACHELOR OF SCIENCE IN SPORT AND REREATION MANAGEMENT - Richard Brinsley Sheridan By: Michele Harhut September 7, 2010 Who is Michele Harhut? Professional Associations: School of Tourism and Hospitality Management Student Association Sports and Recreation Professional Association Related Courses: Programming and Special Events Leadership Management in Sports and Recreation I grew up in Scranton, Pennsylvania. I was always very involved in sports. I did gymnastics for thirteen years, was on the swimming and diving team in high school and played intramural volleyball in high school and college. Sports have always been a huge part of my life. When I went to college I knew exactly what I wanted to do; Sports and Recreation Management. Over the course of the last three years I have held a variety of positions that have prepared me for my future career. My first experience in the Sport Industry came from working at First Class Gymnastics. I worked there for three years and greatly enjoyed my time there working with children teaching about the sport I love so much. During my sophomore year (2008-2009) at Temple I started working at The Hub, which is a meetings and events center with three locations around Philadelphia. This job is especially important to me because it’s right in the industry and I get real life experiences everyday. The summer before my senior year (2010) I worked at Toyota Pavilion at Montage Mountain, which is a outdoor concert venue. I worked in the Event Services department doing a variety of tasks and jobs. It was a great experience seeing how all the pieces of a show came together and how all the departments need to work together. For my junior internship (summer 2010) I worked at the Scranton Cultural Center in the Event Planning department as well as working with the Marketing department. Even though I’m very interested in the sports side of the industry I also enjoy event planning. I learned a great deal about event planning for other types of events such as weddings, showers, birthdays, etc. I think that it was very beneficial to learn something new. It opened my eyes to the Tourism and Hospitality side of the industry. I’m very passionate about this industry ; it is everything I love all put together. “Success is achieved by developing our strengths, not by eliminating our weaknesses” - Marilyn vos Savant I think it’s important to look at your strengths and weaknesses in order to understand what you can bring to the table right now and what you need to work on. I believe I have a lot of strengths to bring to the table. I have had jobs in all sides of the industry from setting up obstacle courses to planning a wedding. I think the diversity of jobs I’ve had allows me to be well suited for a wide array of jobs. They have all made me improve my time management skills and my creativity. I’m a very organized person. I always write everything down and have lists for practically everything. Because I’m so organized I get stuck in my way of doing things. I like having things a certain way. I need to let go of my ways and accept other ways of doing things. I also need to be more confident in myself and my opinions. I know I have the right abilities but sometimes I get in my own way. Page 2 “The surest way not to fail is to determine to succeed.” The Hub - Meeting and Event Center I started working at The Hub in October of 2008. I was offered a job after shadowing an event for my Programming and Special Events class. I started off as a Service Assistant and within the year moved up to a Part-time Meeting and Event Coordinator. I do a variety of tasks working at The Hub. I work at the front desk, address customers’ questions and concerns, event management, facility management and daily operations. The Hub has three locations through out Philadelphia and is one of the 100 businesses in Philadelphia. That being said it is very important to be on top of your game all the time. Having three distinctly different locations makes it very important to make sure things are done the right way at each location. One location may have glasses placed on the left side while another location is on the right side. Being detail oriented is very important. Working at The Hub Toyota Pavilion at Montage Mountain During the summer of 2010 I worked Event Services at Toyota Pavilion at Montage Mountain in Scranton, Pa. I never worked in a concert environment so I thought working here would be a very good opportunity. View of Toyota Pavilion from lawn seating I worked in as many positions as I could during my time there. I worked in the VIP area, took tickets, ushered and addressed customers’ questions and concerns. Working at has sharpened my time management skills. Some days we have three or four events going on at once. This means they break at different times, need lunches at different times, and need to be refreshed. Being able to get things done in a timely matter is essential. I believe working at The Hub during college has given me a great advantage. I was able to learn by the book in class but also get the valuable real life experiences at work. Toyota Pavilion helped me be more confident in my abilities. Since the venue is so large I had to handle problems on my own. During the Dave Matthews Band concert there was an issue in my section were duplicate tickets were given out. Both groups came up to me and were all visibly upset about the situation. Keystone Room - The Hub City View the supervisor straightened out the issue, both groups were trying to get me to let them down in the front rows. Although it was hard to keep saying no as they were asking me I had to be confident that I was doing the right thing. That experience went a long way in helping me strengthen my confidence. I took all of their tickets and had them sit in a box were no one was sitting while I got a supervisor. When I was waiting with them while Scranton Cultural Center Although I love sports and recreation I decided to do something a bit different for my junior internship (Summer 2010). I wanted to take a look at the wedding and theatre side of the industry. I worked at the Scranton Cultural Center in the Event Planning and Marketing departments. picking out colors, to the actual event. It was such a great feeling knowing that all the hard work and small details put into every wedding paid off. I love how all the weddings had their own style and feel. There’s never a day or event that is exactly the same; which makes this such a great industry. sent out email blasts to customers on the mailing list. I never Grand Ballroom from was very second floor balcony interested in Marketing but learning about how to word advertisements in order to reach the While working in the target market was very interesting. MarketI genuinely enjoyed marketing department I learned ing can make the difference between a sucmaking someone’s special day how to use Microsoft Publisher perfect and worry free. Every- to make the monthly newslet- cessful event and an unsuccessful event. thing from the first meeting, to ter. I also put together and
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