SOLUTION OVERVIEW » At Last – Profitable Endpoint Security for MSPs
At Last – Profitable Endpoint
Security for MSPs
More and more, MSPs are being asked to provide
endpoint security. Unfortunately, most providers
find they lose money when they offer an endpoint
security service at an acceptable per-user cost.
Webroot offers MSPs a different experience.
Why is the MSP Endpoint
Security Business Toxic?
Endpoint security poses major risks to endpoint
performance and uptime, impeding user
productivity and causing expensive support calls.
Traditional endpoint security is often the cause
for unplanned downtime and performance issues.
It requires constant maintenance with daily threat
signature updates and security patches, which
are time-consuming and devour precious system
resources. To compound matters, managing
such updates is a hassle, and it can be difficult
to ensure that all endpoints have received the
updates, causing compliance and security risks.
Signature updates themselves can go wrong, too,
potentially blue-screening systems or interfering
with other endpoint applications.
Conventional endpoint security brings even more
challenges when one considers client size and
compatibility. These solutions are bulky, difficult
to deploy and manage, and conflict with other
security software. Their management consoles
offer limited visibility and minimal remote
command control of endpoints and user groups.
Copyright © Webroot Inc. > October 2013
Furthermore, when breaches do occur, significant
downtime results as machines need to be
disinfected and even reimaged.
Most significantly, these solutions were not
designed for MSP deployment, and do not
allow for aggregated management of different
customers. With so many challenges, it’s easy to
see why many MSPs have been reluctant to add
endpoint security to their portfolio of services.
Making Endpoint Security
Profitable
By partnering with MSPs, Webroot has
introduced a service that uniquely and
appropriately addresses many of the
historical challenges that MSPs have faced –
allowing them to augment existing portfolios,
generate new revenue streams, and maintain
profitability.
Instead of taking up endpoint system resources,
Webroot SecureAnywhere® Business – Endpoint
Protection uses the cloud to deliver instant, realtime protection that is more effective at detecting
unknown malware than any standard antivirus
technology. Additionally, SecureAnywhere™
was designed to address the usual complaints
about standard security products. As a cloud
driven solution, SecureAnywhere drastically
reduces the service challenges and costs MSPs
face when integrating endpoint security. While
Why MSPs love Webroot
»» Profitable protection
»» Competitive differentiator
»» Increased performance
»» Easy RMM integration
»» Improved productivity
»» Rollback remediation to minimize reimaging
»» No time-consuming patches or
signature updates
»» Installation in seconds
»» Powerful agent commands
»» Enforces policies remotely
»» No on-premise management hardware or software
»» Fewer customer complaints about
system performance
»» Improved customer satisfaction
»» Reduction in support associated with endpoint infections
providing such services has been unrewarding
and troublesome in the past, Webroot offers an
easy-to-use and cost-effective source of revenue
for MSPs.
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SOLUTION OVERVIEW
MSP Endpoint
Security Service
Service
Challenges
AT LAST – PROFITABLE ENDPOINT SECURITY FOR MSPs
Ensuring Security
Delivering Support SLAs
• Ever-more sophisticated
threats
• Balancing access &
lock-down
• BYOD security
• Response time variability
• Complex resolution for
infections
• Poor customer satisfaction
Single Pane of Glass
Management
Preserving Margins
• Challenging systems
integration
• Lack of visibility & control
• Complex environments
• Expensive security
skillsets
• Competitive pressures
How is this Possible?
Webroot SecureAnywhere® Business – Endpoint Protection was engineered
specifically to eliminate the complexity and operational frustration of
security technology.
Why Webroot is right for MSPs
The SecureAnywhere agent has minimal system impact, installs in
seconds, and even runs alongside other security software. With support
for Windows PCs, servers, and virtual platforms, as well as Android™
and iOS® devices, SecureAnywhere accommodates individual user needs
with ease. Webroot’s cloud-based management console offers granular
visibility and permission based access, so managing services for multiple
customers is no longer a struggle.
»» Easy deployment via GPO, MSI, or email
Endpoint performance is never compromised, as scheduled scans complete
in less than 30 seconds and utilize less than 15% of system resources.
The built-in rollback remediation feature means that, even if an endpoint is
compromised by a malware infection, no reimaging is necessary. Endpoints
are even protected from infection while offline. Webroot also offers
free 24x7x365 support, reducing support time and costs for MSPs and
increasing customer satisfaction.
»» VMware and Citrix support
The IT channel has radically transformed over the past several years, with
MSPs becoming one of the preferred approaches for procuring IT services
for organizations of all sizes. This new approach to IT spend, combined
with the increase in global Internet security threats, now requires end
»» Small endpoint agent, <750kB
»» Scheduled scans in under 30 seconds
»» Low system resource usage
»» Full transparency to the user
»» Support for multiple Windows platforms
»» Mobile platform support for Android™ & iOS®
»» Superb virtualization performance
»» RMM integration for LabTech and Kaseya
»» Flexible billing and pricing models to business needs
customers to allocate a significant portion of their budget to protect users,
monetary assets, data, and intellectual property with a robust endpoint
security strategy. In Webroot, MSPs find a partner that helps deliver highly
effective defense against viruses and malware in a competitively priced
solution that can be deployed and managed with ease.
1 PassMark Software Benchmark Performance Tests – Webroot SecureAnywhere Business vs. Seven Competitors (January 2013)
About Webroot
Webroot is bringing the power of software-as-a-service (SaaS) to Internet security with its suite of Webroot SecureAnywhere® offerings for consumers and businesses, as well as offering its security intelligence
solutions to cybersecurity organizations, such as Palo Alto Networks, F5 Networks, Corero, Juniper, and others. Founded in 1997 and headquartered in Colorado, Webroot is the largest privately held Internet security
organization based in the United States – operating globally across North America, Europe and the Asia Pacific region. For more information on our products, services and security visit: www.webroot.com, the Webroot
Threat Blog: http://blog.webroot.com or Webroot on Twitter: http://twitter.com/webroot.
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Webroot EMEA
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Broomfield, Colorado 80021 USA
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© 2013 Webroot Inc. All rights reserved. Webroot, SecureAnywhere, Webroot SecureAnywhere, Webroot Intelligence Network, and WIN are trademarks or registered trademarks of Webroot Inc. in the United States and/or other countries. Microsoft, Windows,
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Copyright © Webroot Inc. > October 2013