THE INCENTIVE CHEAT SHEET IMRA’s Ultimate Guide to Selling and Sourcing Branded Merchandise for Your Clients’ Incentive Programs and Corporate Gifting Be an expert on your next sales call. Our job is to make your job easier. in•cen•tive From Wikipedia, the free encyclopedia In economics, an incentive is any factor (financial or non-financial) that enables or motivates a particular course of action, or counts as a reason for preferring one choice to the alternatives. This powerful motivation technique recognizes human nature and the importance of offering tangible rewards for predetermined behavior. Did you know corporate America spends nearly $46 billion dollars each year on merchandise and tangible incentives? Why? Because incentives work! Incentives Can… • Increase sales and productivity • Boost morale • Enhance quality • Foster teamwork • Decrease absenteeism • Attract and retain quality employees • Engage participants • Improve work habits • Ensure safety • Reward loyalty Ability x Motivation = Performance The fact is that goals direct our behavior. When an incentive (an object or event that is valued) is included with a specific goal, an individual is further motivated to achieve the goal. The incentive must have a perceived value, and when the individual is willing to expend effort to obtain the incentive, it becomes a goal. Beware of the Cash & Cash Equivalents Trap •Cash can be considered income •Cash has no lasting effect •Cash has a poor perceived value The Benefits of Tangible NonMonetary Incentives Executive White Paper published by The Incentive Research Foundation There are four psychological processes that influence participant perceptions of tangible non-monetary incentives, making them perceived to be of more value than cash incentives of equal market value. Perceived Value of the Award • Evaluability – Affective Reactions Drive Perceived Value o Because attaching a monetary value to non-cash incentives is difficult, the participant’s affective reaction to the award substitutes for its predicted utility. These perceptions tend to increase value beyond the actual amount. • Separability – Non-Cash Incentives Have Seperability o Individuals separate an award from other compensation. Tangible awards are not considered a part of their salary, therefore the award becomes unique and the performance more meaningful. Value of Earning the Award • Justifiability – Earning the Incentive Eliminates the Need to Justify its Purchase o Hard work becomes an attractive way to acquire something that was not justifiable otherwise. Earning the non-cash incentive carries more value than earning the market value of the incentive in cash. • Social Reinforcement – Acknowledgement Increases Social Utility, Increasing Value o Non-Cash incentives are more socially acceptable to acknowledge, which increases the value through trophy value and keeps a link between the award and the company that provided it prevalent. 50% Despite inroads by private label products, national brand names still carry significant weight among consumers. 40% Nearly 1/2 of shoppers consider brand name first when making a purchase. 10% 30% 20% Brand 0% Nam e A no Price When to Use Branded Vs. Promotional Products IMA’s Principles of Results Based Incentive Program Design (Chapter 3.1) Brands, by their very nature, generally have higher perceived value than non-branded products. Non-branded products can make up for that drawback, however, by being almost infinitely customizable to meet some communication or functional need that brands cannot be molded to fit. So even if the goal is motivation, the application may call for a promotional product instead of a brand. Here’s a checklist to help determine which medium makes sense. • • Factors Favoring A Branded Solution • • • • • Factors Favoring A Promotional Product • • • A primary purpose is to motivate people to do something. A primary goal is to have awards and recognition with high perceived value. An important goal is for people to share the recognition with their family and friends. The budget supports paying a higher price for the award. There is a feeling that being associated with brands will reinforce the brand of the sponsor company. The primary goal is to convey a message. A primary goal is to reinforce the brand name and generate awareness. A primary goal is to bring a theme to life in a clever way with a target audience. A goal is to get someone to an event— having the event name on the gift increases response rates. The economics call for a very low cost. Many companies do both and imprint their logo on a branded product. This has the benefit of potentially conveying greater perceived value and associating a lesser-known brand with a better-known one. Note that some well-known brands do not allow co-branding without a management approval process. in•cen•tive pro•gram From Wikipedia, the free encyclopedia An incentive program is a structured plan to get people to do what you want them to do. 72% 68% 49% 83% Consumer Promotion Sales Incentives Dealer Incentives Non-Sales Recognition Motivation Some examples of Incentive Programs •Sales Incentives •Sweepstakes •Service Awards •Frequency programs •Gifts with purchase •Attendance Programs •Safety Programs •Corporate gifting Incentive programs are among the few business strategies where cost can be based on performance and paid out after the results have come in. Three most important variables to a successful motivation program •The Goal that directs the behavior, •The Incentive that motivates a person to obtain a goal, and •The Ability of the participants to successfully achieve the goal that will engage the individual to participate. 8 Steps to Building an Incentive Program 1) 2) 3) 4) 5) 6) 7) Establish Objectives Outline the Parameters Measure Performance Establishing the Budget Selecting the Award Run the Program Celebrate! 8) Analyze This A more in-depth look at how to create an incentive program can be found in The Art of Motivation – An Incentive Industry Primer , found online at www.incentivemarketing.org or at the IMA Booth. 1) Establish Objectives – The Blueprint Identify what goal or objective needs to be accomplished (increased sales, improved attendance) Objectives should be simple to understand and to communicate, yet specific so they can be measured Objectives must be obtainable Make sure that these objectives are communicated to all participants at the onset and reinforced throughout the entire length of the program. 2) Outline the Parameters Who is the target audience? Who is eligible to participate in the program? Size, demographics, etc What are the rules of the program? How long will the program run? Close-ended or open-ended? Who will be doing what? – Define each person’s role (participant, administrator, arbitrator) Individual goals, team goals or both? What are the rewards? 3) Measure Performance It is important that you establish the parameters up front on how the program is to be measured so that you can prove to your customer that the program was successful. What metrics are going to be used? (Qualifiable – more restrictive, needs to be qualified for -or - Qualitative – measured in numbers) How is performance communicated throughout the program (Online updates, email, etc.) The goal must be fair to all involved and obtainable by everyone. 4) Establish the Budget Three Elements Need to be Considered 1) Length of the program 2) Number of participants 3) Expected Results Two Types of Award Budgets 1) Close-ended : Have a pre- determined number of award earners. The budget is fixed and you know the maximum costs up front 2) Open-Ended: Enables all people who achieve program goals to earn awards. You can estimate the costs involved, but will not know the actual cost until the program is finished. Typical Break Down of Budget Awards Communication / Promotion Administration Training / Research 80% 10% 5% 5% Determine the Award Values Based on Improvement (Principles of Results Bases Incentive Program Design) Based on unit or dollar performance improvement Many companies allocate 5% - 10% or more of the value of incremental improvement. Ex: For the first $1,000 in incremental performance, the participant gains $50 in award points. For non-sales programs (ie. Attendance, Safety), determine what the “value” to the company is when the goals are met. Use the Safest Estimate Generally speaking, management wants reliable forecasts and programs with a good cost-benefit ratio. Since the cost of incentive programs should directly relate to performance, at least more so than most other marketing and sales tactics, it pays to err of the high side in terms of costs and - as every budgeter knows – err on the low side in terms of performance. 5) Selecting the Award It is important to select the right award because if the individual is not emotionally vested in the incentive award, they will not pursue the goal. Understand your target audience • Send out a poll; get employees involve • Keep in mind the employees income; a highly compensated employee needs to be incented by a high value item, not a $20 portable radio The award: • Has a high perceived value (See section 1) and Trophy Value • Creates excitement amongst the participant base • In a short program, the item should be of high value to produce quick results • Cash is not King! Merchandise awards satisfy the desire to point to something as tangible proof of one’s success. IMA’s Principles of Results Based Incentive Program Design has a curriculum focused on Award Selection. Award Selection & Administration Series Topics When to use Branded vs. Promotional Products Motivational Merchandise ROI Measures Cash vs. Merchandise Why do Lifestyle Incentives Work Learning the Science of Reward Selection Overview of Incentive Travel for the Basis of Rewards Incentive Travel Site Selection Incentive Travel Award Types Overview of Gift Card and Certificates Gift Card Types The Role of Gift Certificates and Cards in Corporate Recognition 6) Administering the Program How the program is communicated, tracked and recorded. Promotion: How do we communicate the objectives and reinforce them throughout the program? *** Additional revenue source for you; Hello…Promotional Products! *** Research / Training: The participants need to know how to perform the desired function in order to improve their output Communication: Give them all the info they need • What you want them to do • How they can do it • How they are doing • When it is over, how they did • What they have won 7) Celebrate! The Peer Pressure Measure – If everyone knows who succeeded in meeting and exceeding the goals, the chances of them engaging in future programs are greater. You have to openly commemorate the program – make a big deal out of the achievers, but make sure to recognize the efforts of ALL of the participants. 8) Evaluate the Program This is where you measure the results and the ROI (Return on Investment) to prove to your customer that the program was a success from a financial point, as well. ROI Considerations: • Were the program objectives met – What did the program accomplish • Were the objectives realistic (How many people met or exceeded the goals) • What type of participant succeeded/did not succeed and why • Did the outcome meet initial expectations Measurement Series Topics Overview of the PIBI Model Overview of ROI Measures ROI Incentive Programs: Driving People, Driving Profits Overview: ROI Measurement Approaches Determining the Return on Investment of Incentive Travel Programs The Master Measurement Model of Employee Performance Tracking the Long-Term Impact of Incentive Programs Using Readily Available Employee Data Performance Measurement & Incentives In The Era Of Sarbanes-Oxley Can my business profit by selling premiums and incentive programs when the margin % can be lower than the promotional products I sell today? 100% of nothing versus a % of something big American businesses spent an estimated $46+ billion on merchandise and travel for motivational use in 2006. 2007 Incentive Federation Survey www.incentivemarketing.org Merchandise for Premiums & Incentives Incentives are already being supplied in large part by Promotional Product Distributors. Source: Incentive Federation Survey, May 2005 Why You, you may ask? Why NOT you? • • • • You are already present in their organization Your clients trust you You know how your clients work You are the “expert” in creating awareness • You have tools and help available from IMRA reps and suppliers (an excellent resource on branded products) How to get involved in Incentive Programs • Become familiar with all the channels of distribution your client’s company sells in • Get to know your client’s Sales VPs • Introduce yourself to HR • Ask about internal rewards/recognition • Look at their current programs • Call a local Manufacturer’s rep-they’ve seen lots of programs • Read the Industry Trade Publications. IMA/IMRA Member Publications include: HRExecutive, Incentive, Incentive Marketer, Motivation Strategies, Premium Incentive Products, Occupational Health & Safety, Return on Performance, Sales & Marketing Management, SalesForceXP, and Selling Power Some Questions to ask your Client • • • • • • “Who does your sales incentive program?” “What do you do to recognize your employees?” “Do you offer your dealers/customers incentives to increase their purchases with you?” “Would you invest $50,000 to get $500,000?” “If you attain your goals this year, how do you plan to celebrate them?” “How can I help you attain those goals?” rep·re·sen·ta·tive Professional incentive representatives function as direct factory agents for the brand name manufacturers they represent. Incentive representatives may also be known as a premium representative, and they are very similar to a Promotional Products Multi-line representative. They are responsible for all sales activity within their territory. Incentive reps are skilled in understanding the needs of a variety of customers that include ad agencies, premium product distributors and sales promotion agencies. In general, over 90% of a representatives business is done through a 3rd party who re-sells merchandise to the corporate end-user. Because of the retail nature of the brands a premium rep handles, they have a tendency to become more involved with the sales process than a more traditional “multi-line” rep. The Differences rep·re·sen·ta·tive dis·trib·u·tor ◊ Sell only in a defined territory ◊ May sell anywhere ◊ Do not handle competitive lines / products ◊ Often handle competitive brands – can handle as many different brands as their customer base wants ◊ Sell as agents, do not take possession of the products or invoice the orders they sell. The supplier invoices directly ◊ Compensated by commission from the supplier on sales, in the 2-5% range ◊ Typically handle multiple brands in the major product categories ◊ Typically take ownership to resell ◊ Compensated by margin of sales price over cost ◊ Often handle several hundred lines ◊ Typically entrepreneurial, owner operated with support staff ◊ Large firms often publically traded, have branch offices located in cities throughout country ◊ Interface with distributors, refer clients to distributors, receive commission on sales through distributors ◊ Rely heavily on rep for referrals, training, technical support ◊ Maintains inventory ◊ Do not generally maintain inventory ◊ FOCUS ON THE DISTRIBUTORS NEEDS AS CUSTOMERS What you can expect from the Incentive and Premium Representative: The “Premium Rep”—your best friend • Know market trends, the latest promotion techniques, and the benefits of each. • Supplier status, which suppliers are better suited for a particular program • Assist in promotional planning, from the creation of the idea to selection of the appropriate merchandise manufacturer. • Experience – The majority of incentive representatives have well over 10 years of experience in working with promotional products distributors • Sells at factory direct pricing and can negotiate discounts for volume purchases in some cases • Will NOT “poach” your accounts • 90% or more of their business comes from distributors • Due to long term relationships with suppliers, representatives have the ability to negotiate special requests The Relationship between the Promotional Products Industry and the Incentive Industry is a WIN-WIN situation. Corporate America is moving to consolidate purchases of goods and services utilizing fewer numbers of vendors. Rather than risk losing their current customer base, Promotional Products Distributors are moving quickly and deliberately to expand the products and services they offer. Working with Retail Brands – Your Cheat Sheet to Success Working with an incentive representative and branded merchandise, there needs to be a minimal understanding of the business. 1) Understanding - Understand how the Brand comes to the retail market ◊ New product introductions tied to key industry trade shows ◊ The complete product line may not be available to our industry ◊ At end of a product’s lifecycle, closeout merchandise may become available. Pricing and availability should be discussed; don’t make any assumptions. ◊ Be prepared to share as much information about your client and the promotion as possible. Many manufacturers have policies that prohibit selling in certain markets. ◊ Communicate all deadlines, in-hands dates and special labeling requests in advance. Last minute requests tend to cause delays. 2) Timing - Allow for extra time for your first transaction with a retail brand ◊ Brands don’t subscribe to the promotional products market credit sharing information ◊ Each brand will have their own requirements to establish an open line of credit. These may or may not be negotiable. ◊ Initial order quantity minimums may apply 3) Preparing - This is where a distributor can offer special services to their clients, with this comes the potential for increased profit potential. Premium representatives can offer suggestions on how to work with each brand and still meet your clients’ needs and expectations. Below are a few common scenarios. ◊ Many brands don’t decorate. Some have outside contractors that they can recommend. As a Distributor, you may already have a similar decorator. Typically your local decorator will be more cost effective. ◊ Drop-shipments may carry extra handling charges, be open to possibly drop shipping from your facility ◊ Many brands usually do not insert something into their product box. This may be another opportunity for you to offer your clients a unique solution, increasing your profit. The Incentive Representative is able to help you determine each brands policies and procedures with regard to your needs. re·source·s The Incentive Manufacturers Representatives Alliance is a strategic industry group within the IMA. Its purpose is to promote the highest professional standards of interaction between representative and manufacturer members thereby contributing to the growth, understanding and excellence of the Incentive Industry. www.imraonline.org The Incentive Marketing Association (IMA) is the leading voice of suppliers in the incentive marketplace. IMA provides education and information services, publications, conferences and seminars, and research to businesses to help them effectively use incentive programs to motivate employees and customers. IMA is a founding member of the Incentive Performance Center and the Forum for People Performance Management at Northwestern University. IMA is also a leader in the Incentive Federation, the industry’s government relations organization. More information about IMA and the incentive marketplace is available at www.incentivemarketing.org. RepLink is the incentive industry’s database of more than 700 product brand names and 50,000 merchandise items. It was originally designed for incentive suppliers to get detailed product information to their reps in the field. It is now available to resellers and distributors as a source for current product information, pricing, and pictures. The system powers search engines for leading magazines along with The Motivation Show, plus rep web sites and online reward programs. The RepLink System is an online subscription program that includes full search and presentation functions as well as product tracking and merchandise updates. A new service, RepLink ShipQuick, represents a carefully managed sub-set of incentive items that are in stock and can be delivered by suppliers quickly. FREE 30-DAY TRIAL Tap into the industry’s database of brand name merchandise. Search and select products and see factory-direct pricing. Create full-color presentations for your customers. Download hi-res images. Do it all FREE for 30 days. Contact [email protected] for all the details. Directory of Representatives by State AL LGK SALES & MARKETING, INC. Based in: Anniston, AL Contact: Jerry Kernion P: 256-831-5181 E: [email protected] Territory: Georgia, Alabama, Tennessee, Mississippi, Arkansas, Louisiana Brands Carried Include: Canon, Bulova, Power Sales (Homedics, Panasonic, Samsung), Mar-San (Craftsman, JVC), Bushnell, Coleman, Dooney@ Bourke (MMSC), Top Brands, World Kitchen, Hamilton Beach SHARP INCENTIVES Based in: Phoenix, AZ Contact: Tasha Sharp P: 602-268-7104 E: [email protected] Contact: Tor Boyesen P: 303-945-7030 E: [email protected] http://www.sharpincentives.net AZ Territory: Arizona, Colorado, Idaho, Montana, Nevada, New Mexico, Utah, Wyoming Brands Carried Include: AMC, Brinkmann, Busnell, Canon, Digital Products International (DPI), Hamilton Beach, Igloo, Leatherman, Movado, Power Sales SPECIAL MARKETS ASSOCIATES, INC. Based in: Sun City West, AZ Contact: Mike Self P: 623-474-3957 E: [email protected] Territory: Arizona, Colorado, Nevada, New Mexico, Utah, Montana, Wyoming Brands Carried Include: Antwerp Diamonds, Crislu, Garmin (PMC/Almo), Johnson Outdoors, Maui Jim, Shop Vac, Skil/Bosch, Sony, Tumi, Zane's Cycles (Trek) CA CALSTAR MARKETING Based in: Clovis, CA Contact: Joe Brewer P: 559-324-9216 E: [email protected] http://www.calstarmarketing.com Territory: California Brands Carried Include: Swarovski, Lladro - NAO, Tag Heuer, Kenneth Cole, Seiko, The Jewelers Collection, Ovation, Villeroy & Boch, Pfaltzgraff, Moonsus DRAGON DISTRIBUTION, LLC Based in: Thousand Oaks, CA Contact: Peter Adanalian P: 805-498-8262 E: [email protected] http://www.dragonpromos.com Territory: California and Hawaii Brands Carried Include: Canon, Tumi, Movado Incentives, Weber Grills, Bushnell, CA Johnson Outdoors, Spalding Sports, Bosch Tools, Colibri Group, Igloo GREUNKE, LLC Based in: San Francisco, CA Contact: Greg Greunke, Jr. P: 415-824-4544 E: [email protected] http://www.greunke.com Territory: California Brands Carried Include: Bushnell, Entrees to Excellence, Hamilton Beach, Le Creuset, Power Sales & Advertising, Reed & Barton, Top Brands, The Corporate Market PINNACLE INCENTIVES, INC. Based in: Danville, CA Contact: Phil Brodsky P: 925-964-0530 E: [email protected] http://www.pinnacleincentives.com Territory: California Brands Carried Include: Bose, Tumi, Coleman, Bulova Corporation, Orrefors Kosta Boda, Fuji Film, Latico Leathers, LG Electronics, Tom Tom, Apple iPod CO S&R INCENTIVE MARKETING, INC. Based in: Denver, CO Contact: Pat Rife P: 303-504-0076 E: [email protected] http://www.sr-incentives.com Territory: Rocky Mountain States CT LAPINE ASSOCIATES, INC. Based in: Stamford, CT Contact: Paul Lapin P: 203-327-9099 E: [email protected] http://www.lapineinc.com Territory: Connecticut Brands Carried Include: Bulova, Dooney&Bourke, Garmin, Homedics, Hoover, Igloo, Oakley, Panasonic, Sony, Weber FL TARGET MARKETING ASSOCIATES, INC. Based in: Ft. Lauderdale, FL Contact: Harvey Fixler P: 954-452-4434 E: [email protected] Contact: Bill Shira P: 863-294-9900 E: [email protected] http://www.targetmarketing-usa.com Territory: Florida Brands Carried Include: Igloo, Hilasal Towels, Samsonite, Epic International, Corporate Marketplace, Sony, Godiva Chocolatier, Replogle Globes, Omaha Steaks, Bulova Corporation GA JWREPS Based in: Marietta, GA Contact: Dale Murnighan P: 770-924-2401 E: [email protected] Contact: Jim Woolard P: 770-924-2401 E: [email protected] http://www.jwreps.com Territory: Georgia, Alabama Brands Carried Include: Black & Decker, Brinkmann, Godiva, Huffy Sports, Igloo, Nikon, PMC, US Luggage, Zane’s Cycles ALLIANCE MARKETING, INC. Based in: Naperville, IL Contact: Grace Hanrehan P: 630-420-8606 E: [email protected] http://www.alliance-mktg.com/ Territory: Midwest Brands Carried Include: DPI, FujiFilm, Coleman, Hoover, GLD Products, Pure Fishing, Fitness Quest IL CONTINENTAL PREMIUM CORPORATION Based in: Downers Grove, IL Contact: Debbie Bertram P: 630-515-0800 E: [email protected] Contact: Lore Herrera P: 630-515-0800 E: [email protected] http://www.continentalpremium.com Territory: Illlinois, Wisconisn Brands Carried Include: Movado Group, MMSC/Luxury Lines, Zane's Cycles, Maui Jim, Spalding, Johnson Outdoors, Carson Optical, Cram Globe, Pendelton, Colibri GLOBAL MARKETING INTERNATIONAL Based in: Lake Zurich, IL Contact: Page Ciesemier P: 847-719-1155 E: [email protected] http://www.globalmarketingintl.com Territory: Midwest Brands Carried Include: Cuisinart, Panasonic, Sportcraft, Burton, Samsung, TiVo, Lacrosse Technologies, Waring, Yamaha GREAT LAKES INCENTIVE GROUP Based in: Lake Forest, IL Contact: Mark Oldenburg P: 847-234-1181 21 E: [email protected] http://www.greatlakesincentives.com/ Territory: Illinois, Wisconsin, Ohio, Indiana and Michigan Brands Carried Include: Sony Electronics, Canon USA, Waterford/Wedgwood, Bulova, Tumi, Wilson Sporting Goods, Bushnell, Zorrel Apparel, Thermos, LLC, High Sierra IL ILLINOIS INCENTIVE REPRESENTATIVES Based in: Glen Ellyn, IL Contact: Barbara Dedio P: 630-858-9664 E: [email protected] http://www.illinoisincentive.com Territory: Illinois, No. Indiana, Wisconsin Brands Carried Include: Black & Decker, Hamilton Beach, Weber, LeCreuset, Entrees to Excellence, Replogle Globles, All-Clad/Emerilware, Razor, Jur Capresso, Hartmann MPR REPS, INC. Based in: Chicago, IL Contact: Sal Lombardi P: 773-631-5977 E: [email protected] Contact: Jay Lombardi P: 773-631-5977 E: [email protected] http://www.mprreps.com Territory: Illinois, Wwisconsin, NW Indiana Brands Carried Include: Coleman, Samsonite, PMC/Almo, Bosch Tools, Fuji Film, Leatherman, Citizen Watch, Hilasel, Yankee Candle, Helping Hands Rewards R & B MARKETING, INC. Based in: Grayslake, IL Contact: Dan Radovich P: 847-223-6395 E: [email protected] http://www.rbmark.com Territory: Northern Illinois, South and East Wisconsin Brands Carried Include: Brinkmann, Currie Technologies, Legal Sea Foods, IL Mongoose, Pulsar, Seiko, SmartPro Tools, Vintage, Wave Sport RMB ENTERPRISES, INC. Based in: Downers Grove, IL Contact: Renee M. Beck P: 630-971-2626 E: [email protected] Territory: Wisconsin Brands Carried Include: Weber-Stephen Products Co., Hamilton Beach, Igloo, Garmin, Hartmann, All-Clad/Emerilware, Entress to Excellence, Texsport, Kate Spade KS INCENTIVE ASSOCIATES, INC. Based in: Overland Park, KS Contact: Debra Hopson P: 913-722-2848 E: [email protected] Contact: Jack Buckley P: 913-722-2848 E: [email protected] Contact: Rick Buckley P: 314-878-8993 E: [email protected] Territory: Missouri, Iowa, Nebraska, Iowa Brands Carried Include: Tri-Mountain Apparel, Howard Miller, Fuji Film, Built NY, Inc., Entrees to Excellence, Lapaine, Reed & Barton, Fisher Price/Mattel MA ALL STAR INCENTIVE MARKETING Based in: Sturbridge, MA Contact: Allison Wooten P: 508-347-7672 -or- 800-526-8629 x8828 E: [email protected] http://www.premiumusa.com Territory: Massachusetts, Vermont, New Hampshire, Rhode Island, Connecticut, Maine All Clad, Bissell, Crabtree & Evelyn, Entrees to Excellence, Fisher Price, JDH Furniture, Nikon, Seiko, T-Fal, Dunlop Golf Brands Carried Include: MA KEYSTONE INCENTIVES Based in: Norton, MA Contact: Daniel Craig P: 508-285-7770 E: [email protected] http://www.keystoneincentives.com Territory: Connecticut, Rhode Island, Massachusetts, New Hampshire, Vermont, Maine Canon, Incentive Concepts/Bose, Tumi, Movado, Hamilton Beach, Bushnell, Igloo, Elite Creations/Kate Spade, DPI, Trek Brands Carried Include: DESIGN INCENTIVES, INC. Based in: Livonia, MI Contact: Barbara Hendrickson P: 734-542-9047 E: [email protected] Contact: Stacie Pinnavaia P: 734-542-9047 E: [email protected] http://www.designincentives.com Territory: Michigan Brands Carried Include: Omaha Steaks, Movado Group, Orrefors, Nambe', Dooney & Bourke, Michael Kors, Hamilton Beach, Bushnell, Char-Broil, Leatherman Tool, Hoover, Dirt Devil Ideal Source, Inc. Based in: Southfield, MI Contact: Andrea Merlo P: 248-355-5757 E: [email protected] http://www.idealsourcesales.com MI Territory: Michigan Brands Carried Include: Canon, Tumi, Coleman, Shop Vac, Skil-Bosch/Dremel, Coby Electronics, Garmin, Hewlett Parkard, Buck Knives, Carson Optical MICHIGAN INCENTIVE REPRESENTATIVES, INC. Based in: Utica, MI Contact: Thomas P. Miller P: 586-323-5022 E: [email protected] http://www.michiganincentives.com/ Territory: Michigan, Ohio, Indiana Brands Carried Include: Apple iPod, Bose, Braun, Craftsman, Eureka, FujiFilm, John Deere, Reed & Barton, Samsonite, Weber WYNNE MARKETING, INC. Based in: Ada, MI Contact: Steve Wittenbach P: 616-676-8707 E: [email protected] Territory: Michigan Brands Carried Include: Earth Gear, Entrees to Excellence, Garmin, GPX, Hartmann, High Sierra, Igloo, I-Live, JVC, Oakley, Olympus, Replogle, Schwinn, Waterford, Wilson Sporting Goods CASSIDY & COMPANY Based in: Eagan, MN Contact: William Cassidy P: 651-452-4485 E: [email protected] Contact: Sarah Swenson P: 651-452-4485 E: [email protected] Territory: Minnesota, North Dakota, South Dakota Brands Carried Include: Canon, Garmin, Top Brands, Hamilton Beach, All Clad, AMC Holdings, Citizen Watches, Whirlpool, , GABLER SALES, INC. Based in: Minneapolis, MN Contact: Joe Gabler P: 763-767-6800 E: [email protected] http://www.gablersales.com Territory: Minnesota, North Dakota, South Dakota Brands Carried Include: Weber-Stephen Products, Electorlux - Eureka Floorcare, Digital Products Int'l., The Corporate Marketplace, Inc., National Presto Industries, Giant Bicycles - Bokoo Bikes, , , , MN GRETSCH INCENTIVES Based in: St. Paul, MN Contact: Joy Gretsch P: 651-484-0635 E: [email protected] http://gretschincentives.com/ Territory: Minnesota, Iowa, North and South Dakota, and Wisconsin JFR MARKETING COMPANY Based in: Minneapolis, MN Contact: Ellen F. Henning P: 952-544-5770 E: [email protected] Contact: Julie A. Ford P: 952-544-5770 E: [email protected] Contact: John J. Ford P: 952-544-5770 E: [email protected] http://www.jfrmarketing.com Territory: Minnesota, North Dakota, South Dakota, Iowa Brands Carried Include: Tumi, Waterford/Wedgwood, Seiko/Pulsar, JVC, Hoover/Dirt Devil, Skil Tools/Bosch/Dremel, Carson Optical, High Sierra Sport, Reed & Barton, The Northwest Co. KNEEFE & ASSOCIATES Based in: Minneapolis, MN Contact: Robert J. Kneefe P: 763-569-9935 E: [email protected] Territory: Minnesota, North Dakota, South Dakota, Wisconsin Brands Carried Include: Sony, De"Longhi America, Fisher-Price, Brother International, Spalding, Jilco, Guess Watches, Nautica Watches, Regent Sports, Seaena KRONSTEDT INCENTIVES, INC. Based in: Maplewood, MN Contact: Jon Kronstedt P: 651-222-1500 E: [email protected] Contact: Jim Carroll P: 651-222-1500 E: [email protected] Territory: All of the Unites States Brands Carried Include: Sharp, Magellan, Sunforce, Select Comfort, Chief Manufacturing, Igloo, GLD Products, Cycle Force Group, Steiner Sports, Zeiss MN MR GROUP, INC. Based in: Plymouth, MN Contact: Mark Rue P: 763-550-0760 E: [email protected] Territory: Minnesota, South Dakota, North Dakota, and Iowa Brands Carried Include: Electronics, watches, clocks, luggage, sporting goods, giftware and household items RICH INCENTIVES, INC. Based in: St. Paul, MN Contact: Fred Rich P: 651-631-4979 E: [email protected] http://www.richincentives.com Territory: Minnesota, North Dakota, and South Dakota Brands Carried Include: Apple iPod, Bose, Echo, Kodak, Krups, Maytag, Omaha Steaks, Panasonic, Sharp, TravelPro ROSE INCENTIVES, INC. Based in: Maple Grove, MN Contact: Myrna Walker P: 763-425-8304 E: [email protected] Contact: Dave Walker P: 763-425-8304 E: [email protected] http://www.roseincentives.com Territory: Minnesota, North Dakota, South Dakota Brands Carried Include: Elite Creations, Power Sales & Advertising, Orrefors Kosta Boda, LeCreuset of America, Thermos, Replogle Globes, Entress to Excellence, Ogio FLYNN & ASSOCIATES, INC. Based in: Catawissa, MO Contact: Tony Flynn P: 636-271-6283 E: [email protected] http://www.Flynnandassoc.com Territory: Missouri, Iowa, Nebraska, Kansas, Colorado Brands Carried Include: Tumi, Trek, John Deere, Zorrel, Mar-San (JVC, Olympus, Craftsman), High Sierra, Leatherman Tools, CROWN Products, Nouveautes, High Sierra MO INCENTIVESOURCE, INC. Based in: St. Louis, MO Contact: Mark D. Wunderlich P: 314-968-4090 E: [email protected] http://www.incentivesource.com Territory: Missouri SBH SPECIAL MARKETS GROUP Based in: Chesterfield, MO Contact: Bob Howenstein P: 636-537-1912 E: [email protected] http://www.sbhsmg.com Territory: Missouri, Kansas, Iowa, Nebraska, Southern Illinois Brands Carried Include: Canon, Movado Group, Robert Bosch Tools, Brinkmann, Computer Incentives, Igloo, Replogle, Spectra, Electrolux, Escalade NC JRM & ASSOCIATES Based in: Stallings, NC Contact: Kenneth C. Sur P: 704-882-2044 -or- 800-683-4579 E: [email protected] Contact: Jody R. McCann P: 704-882-2044 - or - 800-683-4579 E: [email protected] Territory: North Carolina and South Carolina Brands Carried Include: Bushnell Sports Optics, Hamilton Beach/Proctor Silex, Bulova Corporation, Brinkmann, The Corporate Marketplace, EXP Group, Uniden, Sakar, Mar-San, TTI Floorcare PLYBON COMPANY, THE Based in: Matthews, NC Contact: Scott Plybon P: 704-847-1400 -or- 800-951-2515 E: [email protected] Contact: Wayne Plybon P: 704-847-1400 -or- 800-951-2515 E: [email protected] http://www.plyboncompany.com NC Territory: Southeast Brands Carried Include: Canon, Sony, Garmin GPS, Ricardo Luggage, Replogle Globes, Citizen Watch, The Colibri Group, Top Brands, Wilson Sporting Goods, DPI Global SOUTHERN MARKETING INCENTIVES, INC. Based in: Lincolnton, NC Contact: David Monteith P: 704-732-3326 E: [email protected] Territory: Southeast Brands Carried Include: Kershaw knives, Igloo coolers, Burton golf, Rand/Ross bicycles, Black & Decker tools, Movado watches, Nikon cameras, Elite Brands cameras, Premium Bag luggage, Entrees To Excellence, Noritake china AWARD MARKETING SERVICES, LLC Based in: Whitehouse, NJ Contact: Gregory R. Canose P: 908-534-5700 E: [email protected] http://www.awardmarketingservices.com NJ Territory: New York and New Jersey Brands Carried Include: Sony, Waterford/Wedgwood, Seiko Corporation of America, Coleman, Maui Jim, Godiva Chocolatier, Wilson Sporting Goods, Zane's Cycles (Trek), Reed & Barton Silversmiths, Nambe' IDEAL CHOICE INCENTIVES Based in: Lawrenceville, NJ Contact: Jonathan Mueller P: 609-896-5880 E: [email protected] NJ Territory: New Jersey, Lower New York State Brands Carried Include: Honda Power Equipment, Kate Spade, Salvatore Ferragamo, West Bend/Back to Basics, Regal Ware, Poulan Weed Eater, Duracell Power Inverters & Car Starters, Karcher Pressure Washers, Yamaha Electronics and Music, Napoleon Grills & Patio Heaters CARLISLE SALES & MARKETING , INC. Based in: Oakdale, NY Contact: Bill Martocci P: 631-750-6033 E: [email protected] http://www.carlislesales.com Territory: New York, New Jersey, Pennsylvania Brands Carried Include: Movado, Bose, Ralph Lauren/Polo, Lalique, Carson Optical, Colibri, Sumdex, LG, Buck Knives, Vornado DYNAMIC MARKETING ASSOCIATES, INC. Based in: Wantagh, NY Contact: Barry Stolzenberg P: 516-781-7443 E: [email protected] http://www.dynamicmktg.com NY Territory: New York and New Jersey Brands Carried Include: Schwinn, Mongoose & Pacific Bicycles, Shop-Vac, Croton Watches, Le Creuset, Capresso, Pharos GPS, Ricardo Beverly Hills Luggage, Mizuno Golf, Bridgestone and Precept Golf Balls, Sea Eagle Inflatable Boats HOFFMAN & EDGETTE, INC. Based in: Carmel, NY Contact: Tom Edgette P: 845-228-5040 E: [email protected] Territory: Metro NYC, Northern NJ and Upstate NY Brands Carried Include: Apple, Black and Decker, Bose, Bushnell, Craftsman, Electrolux, Kodak, I-Live, Orrefors/Kosta Boda, TomTom MJM INCENTIVES, INC. Based in: Rochester, NY Contact: Cheryl Meier P: 585-542-3940 E: [email protected] Contact: Sean T. Murphy P: 585-424-6720 E: [email protected] Territory: Upstate New York Area Codes 716, 585, 315, 607, 518 Brands Carried Include: Bulova Corporation, Elite Creations, Fuji Film, Hamilton Beach, Orrefors Kosta Boda, Premium Bag, Power Sales Advertising, Top Brands, Tumi, NY PILGRIM PROMOTIONS, LTD. Based in: Great Neck, NY Contact: Jeff Epstein P: 516-487-0073 E: [email protected] http://www.pilgrimpromotions.com Territory: New York and N New Jersey Brands Carried Include: Canon, Tumi Luggage, Leatherman Tool, Hamilton Beach, Castle Merchandising, Dunlop Sports, Samsonite, Entrees to Excellence, Giant Bicycle, Brinkmann MARKETING MOTIVATORS, INC. Based in: Twinsburg, OH Contact: Dave Kedzie P: 330-405-6900 E: [email protected] Contact: Dean Theofanis P: 317-842-6366 E: [email protected] http://www.marketingmotivators.com Territory: Indiana and Ohio Brands Carried Include: The Corporate Marketplace, Inc., Maui Jim, Samsonite, Top Brands, Leatherman Tool, Sony SIMCOR, INC. Based in: Mt. Vernon, OH Contact: Martin Myers P: 740-392-5370 E: [email protected] http://www.simcorinc.com OH Territory: Midwest Brands Carried Include: Apple, Casio, Coby, Cuisinart, Hamilton Beach, Homedics, Nikko, Panasonic, Perry Ellis, Samsung SPECIAL MARKETS GROUP, INC. Based in: Loveland, OH Contact: Larry Collins P: 513-683-7428 E: [email protected] Territory: Indiana, Ohio, Western Pennsylvania, Northern Kentucky Brands Carried Include: Top Brands, Movado, Marsan, Thermos, Replogle, Nambe, Salisbury, Orrefors/Costa Boda, Conair, Shop Vac THOMAS-JAMES ASSOCIATES Based in: Cleveland, OH Contact: James H. Schrantz P: 440-333-7333 E: [email protected] Contact: David Feck P: 513-231-8852 -or- 800-743-1443 E: [email protected] Territory: Ohio, Kentucky, Indiana, Western Pennsylvania Brands Carried Include: Coleman, Tumi, Fuji, MV Sport, Seiko, Bushnell, ForeFront Golf Group, Audiovox, MMSC, Escalade Sports OR CREATIVE MARKETING CONCEPTS, INC. Based in: Beaverton, OR Contact: Deborah Anderson P: 503-626-8281 E: [email protected] http://www.cmcpremiums.com Territory: Northwest Brands Carried Include: Power Sales & Advertising, Top Brands, Seiko, Reed & Barton, Waterford/Wedgwood, Microsoft, Nikon, Igloo, Delsey Luggage, Buck Knives BARRETT MARKETING Based in: Lansdale, PA Contact: T. Murray Barrett P: 215-855-2077 E: [email protected] Territory: New Jersey, Pennsylvania, and Delaware GRAHAM INCENTIVES, INC. Based in: King of Prussia, PA Contact: C. Terrence Graham P: 610-272-2396 E: [email protected] http://grahamincentives.com/linelist.asp?RepID= Territory: Middle Atlantic states Brands Carried Include: Brand-name hard goods (electronics, appliances, etc.), soft goods and incentive travel products. PA JOHNSON-DEWALT COMPANY, INC. Based in: Eagleville, PA Contact: Robert L. Boyd P: 610-539-5544 E: [email protected] http://www.johnsondewalt.com Territory: Pennsylvania (South), New Jersey, Delaware, Maryland and Washington, D.C. Brands Carried Include: Braun, Brinkmann, Corningware, Eureka, Legal Sea Foods., Maui Jim, Reed & Barton, Sharp, Skil, Wilson MARKETING & SALES GROUP, INC., THE Based in: York, PA Contact: Guy M. Achtzehn P: 717-846-4045 E: [email protected] Territory: Pennsylvania, New Jersey, Delaware, Maryland, Virginia, West Virginia Brands Carried Include: Bulova, Coleman, Fisher Space Pen, Fuji Film, Key Bak, Heat Factory, Turfer Sport Apparel, The Promotional Bookstore ASI #79369, Leatherman Tool, Trek Bicycles PREMIUM PROGRAMMERS, INC. Based in: Malvern, PA Contact: Kim Logue P: 610-296-5575 E: [email protected] Territory: Pennsylvania, New Jersey, Maryland, Virginia Brands Carried Include: Movado, Premco, Orrefors, Kosta Boda, Weber, Elite Creations, Cusinart, T-fal, , , PA PREMIUM WORKS, INC. Based in: Lansdale, PA Contact: Steve Hagelin P: 267-638-0100 E: [email protected] http://www.premiumworks.com Territory: Delaware, New Jersey, Pennsylvania, Maryland and Virginia Brands Carried Include: Sony, Canon, The Corporate Marketplace, Tumi, Top Brands, Samsonite, Seiko, Nambe, Power Sales & Advertising, Dooney&Bourke SC PROFESSIONAL MARKETING ASSOCIATES Based in: Mt. Pleasant, SC Contact: Beth Tickle P: 843-971-8150 E: [email protected] Contact: Jay Thomas P: 770-973-5663 E: [email protected] Contact: Charles Mann P: 843-971-8150 E: [email protected] Contact: David Mann P: 843-971-8150 E: [email protected] http://www.profmarketing.com Territory: North Carolina and South Carolina Brands Carried Include: Maui Jim, Incentive Concepts, Elite Creations, Computer Incentives, Samsonite, Top Brands, Fuji Film, Leatherman Tool, Indigo Brands, Nambe' TX B.C. INCENTIVES Based in: Fate, TX Contact: Murray Jones P: 972-722-7365 -or- 800-275-1298 E: [email protected] Contact: Terri Jones P: 972-722-7365 -or- 800-275-1298 E: [email protected] http://www.bcincentives.com Territory: Texas, Oklahoma, Louisiana, Arkansas Brands Carried Include: Orrefors/Kosta Bona, Spalding, Samsung, Hamilton Beach, Homedics, Johnson Outdoors, Panasonic, Magellan, Casio, DPI/iLive/GPX LONE STAR INCENTIVES, INC. Based in: Allen, TX Contact: Alan Walvoord P: 972-727-9923 E: [email protected] http://www.lonestarinc.net Territory: Texas, Oklahoma, Louisiana, Arkansas, Mississippi, Tennessee Sony, The Corporate Marketplace, Bulova, MMSC, Escalade Sports, John Deere, Tob Brands, Thermos, National Presto Industries, Zane's Cycles Brands Carried Include: PREMIER INCENTIVES, INC. Based in: Carrollton, TX Contact: Gary Slavonic P: 972-446-3399 x 15 E: [email protected] http://www.premier-incentives.com/ Territory: Texas, Oklahoma, Arkansas, Louisianna, and Tennessee TX PRO-MARKETING GROUP INC. Based in: Carrollton, TX Contact: Hal Glaser P: 972-478-7933 E: [email protected] http://www.promarkreps.com Territory: Texas, Oklahoma, Louisiana and Arkansas Brands Carried Include: Sony, Panasonic, Sharp, Garmin, Sakar International, KitchenArt, Homedics, Life-Like Products SOUTHWEST INCENTIVES, INC. Based in: Richardson, TX Contact: Dan Boll P: 972-437-4400 E: [email protected] Contact: Don Rainwater P: 972-437-4400 E: [email protected] Territory: Texas, Oklahome, Louisiana, Arkansas Brands Carried Include: Anaconda Sports, Replogle Globes, Premco, Awards, Inc., PMC, Kross, Coleman, FujiFilm, Bushnell WA BRANDSOURCE INCENTIVES Based in: Bellevue, WA Contact: Vilia Johnson P: 425-883-8905 E: [email protected] http://www.brandsourceincentives.com Territory: Washington, Oregon, Alaska, Idaho, Montana Brands Carried Include: Bulova Corporation, GPX, iLive, Johnson Outdoors, Macy's Gift Cards, Maui Jim, Solata Engagement Manager, Ticket Jones, Vaquero Meat & Provisions WI SALES & MARKETING ASSOCIATES Based in: Germantown, WI Contact: Michael J. Evans P: 262-255-6300 x114 E: [email protected] http://www.smareps.com Territory: Wisconsin Bose, LG Electronics, Nikon, GE Electronics, Char Broil, Pro Am Golf, Guess/Nautica Watches, Smithfield Foods, Huffy, Coby Electronics Brands Carried Include: FREE 30-DAY TRIAL Tap into the industry’s database of brand name merchandise. Search and select products and see factory-direct pricing. Create full-color presentations for your customers. Download hi-res images. Do it all FREE for 30 days. Contact [email protected] for all the details. Incentive Manufacturers & Representatives Alliance 1601 Bond Street, Suite 303 Naperville, IL 60563 P: 630-369-7786 / F: 630-369-3773 www.imraonline.org
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