BEFORE THE WEST V I R G I N I A P U B L I C SERVICE COMMISSION CASE N O . 99-0188-G-42T B L U E F I E L D GAS COMPANY Rule 42-T a p p l i c a t i o n t o i n c r e a s e g a s r a t e s and c h a r g e s . TRANSCRIPT O F PROCEEDINGS h a c a n d t e s t i m o n y adduced a t t h e a d m i n i s t r a t i v e h e a r i n g i n t h e above r e f e r e n c e d m a t t e r , held on J u n e 1 7 , 1 9 9 9 a t 7 : 2 0 P . M . in C o u n c i l Chambers, 2 0 0 Rogers S t r e e t , B l u e f i e l d , Mercer C o u n t y , West V i r g i n i a b e f o r e THOMAS TRENT, A d m i n i s t r a t i v e q ” *L L a w J u d g e , p u r s u a n t t o n o t i c e duly g i v e n t o a l l i n t e r e s t parties. REBECCA L. BAKER Certified Court Reporter P. 0. Box 7822 Cross Lanes, West Virginia 25356 Phone: (304) 759-2471 Attending Reporter: - - -- -a-- .mr& I - Philip S. Dye, C.C.R. 2 APPEARANCES: ON BEHALF OF THE APPLICANT: MICHAEL A. ALBERT, ESQUIRE Jackson & Kelly 1600 Laidley Tower P.O. Box 553 Charleston, West Virginia 25322 ON BEHALF OF COMMISSION STAFF: CASSIUS H. TOON, ESQUIRE Staff Attorney West Virginia Public Service Commission P.O. Box 812 Charleston, West Virginia 25323 I N D E X Witnesses Direct Cross Redir. Recr. ALJ NONE Public Comment Violet Hill 4, 10 Ray Ball 5 Carol Wade 7 Patricia Murray 9 Exhibits Marked/Received NONE Reporter’s Certificate ........................... 14 3 JUDGE TRENT: Ladies and gentlemen, my 1 2 name is Tom Trent. 3 duly appointed by the Public Service Commission and 4 authorized by the Commission to conduct hearings, take 5 evidence and issue recommended decisions in matters 6 pending before the Commission. I’m an Administrative Law Judge We’re here today in Case Number 99-0188, 7 8 a rate filing on the part of Bluefield Gas Company. 9 They’re asking for a 2.41 rate increase over current 10 rates for their 4,200 customers in Mercer County, West 11 Virginia. 12 appears for Bluefield Gas? 1’11 now take appearance of Counsel. MR. ALBERT: Your Honor, Michael Albert 13 14 of Jackson 15 Charleston, West Virginia, 25322. 16 17 18 Who & Kelly, 1600 Laidley Tower, P . O . Box 553, JUDGE TRENT: Thank you, Mr. Albert. appears for Staff? MR. TOON: Cass Toon, Staff Attorney, 19 appearing on behalf of Commission Staff, and I have 20 with me Darrell Preece of the Energy Section of the 21 Utilities Division. 22 23 24 Who JUDGE TRENT: Does anyone appear for the Consumer Advocate Division? (No response) 4 JUDGE TRENT: Hearing no response, are 2 there any Intervenors that wish to make their presence 3 known? ( N o response) 4 JUDGE TRENT: Hearing no response, ladies 5 6 and gentlemen, the purpose of this hearing this 7 afternoon and this evening is to take statements of 8 public protest. 9 will occur tomorrow morning at 1O:OO in this same The evidentiary portion of the hearing 10 location. We’re here pursuant to a Procedural Order 11 issued March 17, 1999 and due publication. 12 like to make a statement of public protest? Who would 13 MS. HILL: Well, we wondered - - 14 JUDGE TRENT: Ma’am, raise your hand, be 15 recognized and give me your full name. 16 MS. HILL: Violet Hill. 17 JUDGE TRENT: Violet Hill? 18 MS. HILL: V-i-o-l-e-t. 19 JUDGE TRENT: All right, you may 20 21 continue. MS. HILL: We question the part where one 22 application is getting the opportunity to raise the 23 rates three different times in three different years. 24 Would not one rate increase be enough? 5 JUDGE TRENT: Is t h a t t h e -- 2 MS. H I L L : Yes. 3 J U D G E TRENT: 4 MS. H I L L : Yes. 5 J U D G E TRENT: A l l r i g h t . 6 -- i s t h a t your s t a t e m e n t ? e l s e who w i s h e s t o make a s t a t e m e n t ? I s t h e r e anyone Yes, s i r . MR. BALL: My name is Ray B a l l . 7 Talking 8 about t h e r a t e i n c r e a s e , t h e y have gas l e a k s a l l o v e r 9 town, i t d o n ’ t seem l i k e t h e y ’ r e d o i n g t o o much t o 10 that. 11 town t h e y w o u l d n ’ t be n e e d i n g a l l t h e s e r a t e h i k e s t h a t 12 t h e y ’ r e p u t t i n g i n f o r , and f o r t h e l a s t t h r e e y e a r s i n 13 a r o w , when i t g e t s down a r o u n d t e n a b o v e z e r o a n d on 14 down, t h e r e ’ s n o t e v e n enough g a s i n o u r l i n e t o keep 15 my g a s f u r n a c e . 16 k e r o s e n e h e a t e r s t o keep u s f r o m f r e e z i n g t o d e a t h , 17 t h e y h a d s o much g a s l e a k a g e i n my a r e a . 18 guys down t h e r e when i t ’ s r e p o r t e d - - i t ’ s b e e n 19 r e p o r t e d , Lord, I d o n ’ t know how many t i m e s . 20 If t h e y w a s n ’ t l e a k i n g a l l t h e g a s o u t a l l o v e r I h a d t o l i g h t up two o r t h r e e They s e n d The guys come down a n d c h e c k i t a n d t h e y 21 s a y , i t n e e d s a new l i n e up t h r o u g h here, s a i d , i t ’ s 22 r o t t e d so bad t h a t j u s t p a t c h i n g it i s n o t going t o do 23 i t , a n d i t ’ s l i k e t h a t a l l over town. 24 J U D G E TRENT: Yes s i r , where do you l i v e ? 6 MR. BALL: 1 2 I’m on t h e c o r n e r of H i g h l a n d Avenue a n d Lynn S t r e e t . J U D G E TRENT: Have you p e r s o n a l l y 4 r e p o r t e d t h e s e l e a k s t o t h e Company? MR. BALL: I go o v e r t h e r e a n d p a y my 5 6 m o n t h l y b i l l t h r o u g h t h e window a n d r e p o r t i t a n d 7 t h e y ’ d s a y h e r e t h a t t h e y c o u l d n ‘ t do nothing, it has 8 t o come o u t o f Roanoke ’ c a u s e t h a t ’ s where t h e Gas 9 Company t h a t owns i t i s , a n d t h e y g o t t o g i v e t h e o r d e r They c a n ’ t do i t on t h e i r own. 10 t o do t h i s a n d t h a t . 11 I ’ v e r e p o r t e d them f o r t h e l a s t t h r e e y e a r s a n d 12 n o t h i n g ’ s b e e n done down t h e r e . J U D G E TRENT: Have you r e p o r t e d t h e l o w 13 14 gas pressure as well? MR. BALL: N o , t h e y come down, c h e c k e d 15 They t o l d m e one t i m e t h a t i t 16 i t , and t h e y s a i d t h a t . 17 d i d n ’ t h a v e enough t o go a r o u n d , a n d a t t i m e s t h e y ’ d 18 h a d t o p u l l g a s away from t h e h o s p i t a l o v e r h e r e a n d 19 t h e h o s p i t a l h a d t o go on t h e i r s e c o n d a r y back-up 20 s y s t e m t o t r y t o s p r e a d t h e g a s a r o u n d t o go a r o u n d t h e 21 b e s t it could. 22 J U D G E TRENT: A n y t h i n g e l s e , s i r ? 23 MR. BALL: And some o f t h e p e o p l e t h a t 24 work a t t h e h o s p i t a l a r o u n d l i k e t h a t , h a d t o b e a t t h e 7 h o s p i t a l , t h e y c a n ’ t be a t home t o keep l i g h t i n g t h e i r 2 p i l o t l i g h t b a c k a n d t h i s and t h a t a n d t h e o t h e r o v e r 3 and over and over, and mine’s e l e c t r o n i c , and I f i g u r e 4 l a t e r on i t ’ s g o i n g t o c o s t m e a l o t of money. That e l e c t r o n i c keeps l i g h t i n g and 5 6 t h e r e ’ s no g a s , t h e r e , you know, when i t g e t s , l i k e I 7 s a y , b e l o w t e n d e g r e e s , t h e r e ’ s no g a s t h e r e f o r i t t o 8 b u r n , i t j u s t c l i c k s on t o l i g h t a n d t h e r e ’ s no g a s 9 t h e r e and it j u s t c l i c k , c l i c k , c l i c k a l l n i g h t l o n g 10 s o m e t i m e s , I h a v e t o j u s t c u t i t o f f t o g e t some s l e e p , 11 g o t t o g e t up a t f i v e o ’ c l o c k i n t h e m o r n i n g t o go t o 12 work, a n d I j u s t h a v e t o b u r n , l i k e I s a y , t h r e e 13 k e r o s e n e h e a t e r s t r y i n g t o keep u s f r o m f r e e z i n g t o 14 d e a t h when i t g e t s r e a l c o l d . 15 t h r e e y e a r s , a n d I ’ v e g o t no h e l p y e t . J U D G E TRENT: A l l r i g h t , 16 17 18 I’ve been doing t h a t f o r else? sir. Anyone Yes, ma’am. MS. WADE: My name i s C a r o l Wade. J U D G E T R E N T : C a r o l Wade? 20 MS. WADE: Uh-huh. 21 J U D G E TRENT: You may c o n t i n u e . 22 MS. WADE: N o w t h i s p a s t w i n t e r , I h a d 23 p r o b l e m s w i t h my g a s f u r n a c e a n d I c a l l e d t h e m o u t 24 there and it went o u t t h e c o l d e s t n i g h t of t h e y e a r , 8 b u t anyway, my p i l o t l i g h t went o u t a n d t h e y t o l d m e 2 t h a t I n e e d e d p a r t s f o r my h e a t e r , f o r my w a t e r h e a t e r a n d f o r my -- m a i n l y t o keep t h e p i l o t l i g h t g o i n g a n d 4 a l l t h a t i n my f u r n a c e , t o o , my p i l o t would g o o u t . 5 And t h e y t o l d m e t h a t I n e e d e d p a r t s f o r my w a t e r 6 h e a t e r , which I went o u t a n d p u r c h a s e d . 7 any good. I h a d t o c a l l t h e m b a c k f r o m t h e Gas 8 9 I t d i d n o t do Company, t h e y came o v e r a n d t h e y would l i g h t my p i l o t 10 l i g h t a g a i n , and t h e y f i n a l l y t o l d m e t h a t it wasn’t 11 a n y t h i n g a c t u a l l y wrong w i t h my f u r n a c e , t h a t i t was 12 b e c a u s e o f t h e w a t e r i n t h e l i n e s b e c a u s e a l l of t h e 13 gas l i n e s had h o l e s and l e a k i n g i n t h e r e . 14 now, t h e y d i d come i n a n d t h e y d i d r e p a i r t h o s e l i n e s 15 d u r i n g t h e w i n t e r l a s t y e a r , a n d on my s t r e e t , I l i v e 16 a t 1123 Greenbrier Street. 17 18 19 J U D G E TRENT: A t my h o u s e , D i d that straighten the p r o b l e m up? MS. WADE: A s f a r a s - - now I h a v e n ’ t h a d any problem s i n c e t h e n , b u t I d i d have t h a t problem and 21 I g o t t h e p a r t s a n d g o t my a r e a t h a t t h e y t o l d m e t o f i x and t h e n , l i k e I s a i d , t h e y f i n a l l y t o l d m e t h a t it 23 w a s n ’ t t h a t , n e c e s s a r i l y , my p r o b l e m , t h a t i t was 24 b e c a u s e w a t e r was g e t t i n g i n t h e l i n e f r o m t h e l e a k s 9 1 and all. 2 3 JUDGE TRENT: But then they came and replaced your line? . 4 5 6 MS. WADE: Yes. JUDGE TRENT: All right. Anyone else? Yes ma’am, in the back. 7 MS. MURRAY: My name’s Patricia Murray, 8 and my complaint is, last winter when it was really 9 cold and my furnace cut off, I have a new furnace and 10 it cut off, it’s electronic, but I called -- this was 11 like on a Saturday night, and I didn’t know they didn‘t 12 have anybody, that I couldn’t find anybody where they 13 had emergency service or something like this, and I 14 don’t know anything about gas, and the lady told me 15 that answered a number - - I had to call out of town to 16 Roanoke or someplace, and they gave me a number I could 17 call here in Bluefield. 18 She told me that if I got the guy to 19 come out and check my furnace, I would have to pay him 20 $75.00. 21 says, 22 his own. 23 something, and I told her, I don’t have $75.00 at 11:OO 24 on Saturday night and it’s cold and I have a disabled I said, well, can you put it on my b i l l ? no, you have to pay him cash. She He does this on This is like, I guess, his side job or 10 So finally, after I couldn’t get him 1 child up in here. 2 to come out without me having $75.00, I had to call a 3 guy that I know does that kind of work, and he came 4 Sunday morning and did it for me, a neighbor came and 5 did it for me, and I think if we’re going to be raising 6 and all this, we need to have some kind of emergency 7 service or somebody that we don’t need to pay somebody % $75.00 to come out 9 that I had turned the furnace off, so I would have to -- they thought it was my fault, 10 pay them $75.00 to have this one man they have that 11 will do it for the whole area, he works for the Gas 12 Company, but if you have a problem and they think it’s 13 your fault, you have to pay him $75.00 out of your 14 pocket, and I don’t think that‘s fair. 15 JUDGE TRENT: All right. 16 MS. HILL: Yes, sir. 17 Anyone else? I don’t understand -- well, do I need to identify myself again? 1% JUDGE TRENT: Yes ma’am, you do, b u t - - 19 and basically you get one bite at the apple, so try to 20 finish up this time. MS. HILL: Violet Hill. 21 I don’t 22 understand the change in billing from cubic feet to 23 Btu’s. 24 What is the difference there? J U D G E TRENT: Okay, I can’t answer your 11 1 q u e s t i o n s , b u t t h e r e a r e p e o p l e here from t h e Company 2 who w i l l now a d d r e s s some of t h e s e i s s u e s i f t h e y want 3 to. 4 e v i d e n t i a r y p o r t i o n of t h e h e a r i n g . 5 e l s e who h a s a n y o t h e r s t a t e m e n t s t h e y w i s h t o make? If n o t , t h e y ’ l l a d d r e s s t h e m i n t h e m o r n i n g a t t h e Is t h e r e anyone (No r e s p o n s e ) 6 JUDGE TRENT: All r i g h t . 7 M r . A l b e r t , do 8 you want t o r e s p o n d t o t h e q u e s t i o n s t h a t h a v e b e e n 9 raised? MR. ALBERT: Your Honor, w i t h r e s p e c t t o 10 11 t h e change i n b i l l i n g from c u b i c f e e t t o w h a t r s c a l l e d 12 t h e r m b i l l i n g , w e w i l l n o t be d o i n g t h a t , s o t h e r e w i l l 13 n o t be a c h a n g e i n t h e b i l l i n g . JUDGE TRENT: T h a t ’ s b e e n d r o p p e d , M s . 14 15 Hill, is that a l l right? 16 MS. HILL: F i n e . 17 JUDGE TRENT: T h a t a n s w e r s t h a t o n e , 18 19 doesn’t i t ? MS. HILL: Yes. MR. ALBERT: And w i t h r e s p e c t t o t h e 21 o t h e r s , w e ‘ l l go b a c k a n d look a t t h e r e c o r d s a n d make 22 a r e s p o n s e tomorrow. 23 24 JUDGE TRENT: I s o r t of p i c k e d up t h r o u g h t h e g r a p e v i n e t h a t t h i s c a s e h a s b e e n s e t t l e d between 12 1 S t a f f , t h e CAD a n d t h e Company, i s t h a t c o r r e c t ? 2 MR. ALBERT: Well, CAD i s n o t i n t h e 3 c a s e , Your Honor, b u t S t a f f a n d t h e Company h a v e - - 4 we’re s t i l l p u t t i n g t h e f i n a l w o r d - s m i t h i n g 5 s t i p u l a t i o n , b u t there’s c e r t a i n l y an agreement i n 6 principle. J U D G E TRENT: And i t i n v o l v e s , 7 8 on t h e i n part, a moratorium? MR. ALBERT: T h a t ’ s c o r r e c t , Your Honor. 9 J U D G E TRENT: So t h a t a n s w e r s t h e 10 11 q u e s t i o n a b o u t t h r e e i n c r e a s e s i n t h r e e y e a r s , ma’am. 12 H o p e f u l l y t h i s one w i l l be good f o r a w h i l e . 13 anything else? 14 p u t on t h e r e c o r d ? 17 18 19 Does S t a f f h a v e a n y t h i n g t h e y want t o MR. TOON: S t a f f h a s n o t h i n g t o p u t on a t 15 16 Okay, this time, Your Honor. J U D G E TRENT: Does t h e Company h a v e a n y t h i n g e l s e t h e y want t o a d d ? MR. ALBERT: Your Honor, i n f a i r n e s s , 20 w i t h r e s p e c t t o t h e - - a n d I ’ m n o t s u r e Mrs. H i l l , 21 t h i s i s what s h e ‘ s t a l k i n g a b o u t o r n o t , b u t t h e 22 framework t h a t we’ve a g r e e d t o i s a n i n i t i a l r a t e a n d 23 two s t e p - r a t e s i n s u b s e q u e n t y e a r s t h a t a r e v e r y 24 moderate s t e p - r a t e s a n d a r e p e g g e d d i r e c t l y t o c e r t a i n if 13 1 levels of construction, jurisdictional construction that would be done for a line replacement program. JUDGE TRENT: But those are set ahead of 3 4 5 6 7 time? MR. ALBERT: That’s correct. They’re set in this proceeding. JUDGE TRENT: So they’ll be identified a when this proceeding - - this application goes into 9 effect, then everyone will know what they’re going to 10 be paying for at least three years? 11 MR. ALBERT: Exactly. 12 JUDGE TRENT: All right. Anything else 13 14 15 to go on the record here tonight? (No response) JUDGE TRENT : We’ re adjourned. Anyone 16 who wants to is welcome to attend the hearing in the 17 morning where all of this will be discussed again. 14 REPORTER'S CERTIFICATE STATE OF WEST V I R G I N I A , COUNTY OF MERCER, to wit: I , P h i l i p S . Dye, C e r t i f i e d C o u r t R e p o r t e r and S u b c o n t r a c t o r f o r Rebecca L . B a k e r , Official Court R e p o r t e r f o r t h e West V i r g i n i a P u b l i c S e r v i c e Commission, do h e r e b y c e r t i f y t h a t t h e f o r e g o i n g i s , t o t h e b e s t o f my s k i l l a n d a b i l i t y , a t r u e and a c c u r a t e t r a n s c r i p t of a l l t h e p r o c e e d i n g s a s s e t f o r t h i n t h e caption thereof. P h i l i b S . Dye,jC.C.R. Notary Public
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