Leadership Engagement Made Simple Dave Quick, Rootworks Leadership Coach “Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.” Peter Drucker Engagement • Employee engagement is a property of the relationship between an organization and its employees. An "engaged employee" is one who is fully absorbed by and enthusiastic about their work and so takes positive action to further the organization's reputation and interests. Warm-up • Simple task – 2 minutes • Work as a group at your table • Challenge – once assigned the task, outperform all other tables • 2 minutes to organize – – – – Task - as a group, come up with as many ______________ Write down each word Longest list wins (prizes, cash, and other awesome stuff) Only resource is people at the table – no web, no other help 3 Letter Body Parts Discussion • Score your table on scale 1-10 – How do your results compare to other groups? – How do your results compare to the number of potential words? – How did you perform as a group? – Did you maximize potential of the group? • Report score (1-10) • Report total number of words Engagement – 3 C’s • Clarity • Connection • Congratulations Re-think the Task • Clarity of Task – What type of body? (human, car, animal, water…) – Three letters long or three letters (arm vs foot, tooth….) – 3 parts of a letter body – salutation…. – Slang words… • Clarity of Roles – How can our group organize to list the most possible words? – How can we involve everyone? How can we get them most from everyone? • Connection – how do we communicate, interact, react to each other? Congratulations – can we cheer each other on • • 2 minutes to organize • Task - as a group, come up with as many ______________ • Write down each word • Longest list wins (prizes, cash, and other awesome stuff) • Only resource is people at the table – no web, no other help 3 Letter Body Parts Discussion • Score your table on scale 1-10 • Report score (1-10) • Report total number of words • • • • What was engagement like during each pass? In the ring, led by the ring, or ringing the bell? What was most important? What can you take-away? “Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.” Peter Drucker Clarity – Six Questions • • • • • Why do we exist? How do we behave? What do we do? How do we succeed? What is most important right now? • Who must do what? “Our collective heartbeat is stronger and healthier than ever, and that’s because of the warmth, the compassion, and the smiles of our People.” – CEO Gary Kelley Connection • Reinforce Clarity and Connect – – – – – – – – Email Leadership by Wandering Around Staff meetings Eat together Town Hall 1-2-1s Newsletter Regular Brainersize/Brainstorming Congratulations • Reinforce clarity, connection, performance – 10 Coins – Core Value Awards (annual, monthly, rotating) – Brag Board – Anniversaries (awards) – Memberships (gym, museum…) – Parking Congratulations Awesome Activity Sooooo many positives to be proud of, too many to mention here! John Mrs. Scrogum, Perfect lesson today! Very well prepared and thought out. Looks like a lesson straight out of the Art and Science of Teaching. Great Work!!! John Engagement – 3 C’s Commit To Do One Thing: • Clarity • Connection • Congratulations “Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.” Peter Drucker Questions? Next Steps 1. Register for our next Leadership webinar on ‘Radical Candor’: June 28th. Register in Grow. 2. Consider Leadership Coaching for owners and decision makers at the firm – – – Work with Dave regularly to continue to grow as a leader Group and 1 on 1 options available Email Andy Root at [email protected] for details
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