I MoE IDM Registration e-Gov internet User Manual IDM Internet User Manual Version: V1.1 Date: 23/10/2007 Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 1 of 30 I MoE IDM Registration e-Gov internet User Manual Document Purpose The purpose of this document is to provide the public users an overview of the eQualification Application Ministry. By going through this document, all users should be able to navigate through the eQualification workflow. Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 2 of 30 I MoE IDM Registration e-Gov internet User Manual Table of Contents Introduction .....................................................................................................................................................................4 1. Identity management .............................................................................................................................................4 1.1. Registration of new user ...................................................................................................... 4 MoE Sign Up .................................................................................................................................... 9 1.1.1.1. Process Flow ................................................................................................................. 9 Individual Users .............................................................................................................................. 13 1.1.1.2. Process Flow ............................................................................................................... 13 1.1.1.3. Required Details and Attachments.............................................................................. 14 Company Super Users ................................................................................................................... 16 1.1.1.4. Process Flow ............................................................................................................... 16 1.1.1.5. Required Details and Attachments.............................................................................. 16 1.1.1.6. Adding Company Users .............................................................................................. 17 1.1.3.4. Company Notes ........................................................................................................... 19 1.2. Change My Password ....................................................................................................... 25 1.2.1. Process Flow ................................................................................................................... 26 1.2.2. Required Details .............................................................................................................. 26 1.2.3. Change My Password Notes ........................................................................................... 26 1.3. Forgot My Password ......................................................................................................... 27 1.3.1. Process Flow ..................................................................................................................... 27 1.4. Edit profile ......................................................................................................................... 28 1.4.1. Process Flow ................................................................................................................... 29 1.5. Sign out ............................................................................................................................. 29 1.5.1. Process flow .................................................................................................................... 29 1.6. Session time out................................................................................................................ 30 Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 3 of 30 I MoE IDM Registration e-Gov internet User Manual Introduction This document describes the vision, concept and scope of the IDM for e-services to be delivered for Ministry of Economy Project. 1. Identity management The MoE Portal is accessed through user identity management. The identity management is achieved by providing login information of registered user, such as user name and password. The user identity management screen is displayed below: 1.a Screen shot of home page of identity management 1.1. Registration of new user Click New User Registration provided in the home page, during identity management, and web page containing new registration form is opened. Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 4 of 30 I MoE IDM Registration e-Gov internet User Manual 1.1. Screen shot of application form of new user registration Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 5 of 30 I MoE IDM Registration e-Gov internet User Manual The user needs to fill the new registration form as per instructions provided below each field, and click Submit button, for user registration. The fields that are mandatory are as follows: • • First name • Middle name • Last name • Gender • Email • Telephone • Mobile • Fax • User name • Password • Confirm Password Click on provided in-front of fields to get details related to respective field. 1.1.a. Help file To add additional contact details, click on add additional contact details link Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 6 of 30 I MoE IDM Registration e-Gov internet User Manual 1.1.a. Contact details Enter any one of the fields in the dialog box and click on “insert”. Note: The mobile number should be unique. An acknowledgment page will be displayed soon after application is submitted. Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 7 of 30 I MoE IDM Registration e-Gov internet User Manual 1.1.b Registration acknowledgement Note: All the critical lookups have some dependency over these lookup items in the code, example UAE in Countries Lookup. The following is the table showing the relationship of lookup value and lookup ID. Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 8 of 30 I MoE IDM Registration e-Gov internet User Manual MoE Sign Up 1.1.1.1. Process Flow Document: • User fills up the sign up form. • User chooses a user name and a password. • User name has to be unique and password has to be strong. • User receives a confirmation mail on the email he provided in his sign up form. IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 9 of 30 I MoE IDM Registration e-Gov internet User Manual 1.1.1.1.a. User account activation message • Document: User clicks on the activation link in the confirmation mail to activate the account. IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 10 of 30 I MoE IDM Registration e-Gov internet User Manual 1.1.1.1.b. User account activation When the user logins for the first time, there will be two options i.e. whether to register as individual user or as company user. Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 11 of 30 I MoE IDM Registration e-Gov internet User Manual If the user selects individual user, the application form for individual user as shown below will open: Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 12 of 30 I MoE IDM Registration e-Gov internet User Manual 1.1.1.1.c. Screenshot of application form of identity management for individual registration Individual Users 1.1.1.2. Process Flow Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 13 of 30 I MoE IDM Registration e-Gov internet User Manual • Sign up at MoE portal to get a MoE user ID. • Register at MoE identity management by filling up a form and attaching required documents • MoE should review the application and check the attachment, then approve the registration • Individual User will be able to use MoE eServices 1.1.1.3. Required Details and Attachments The following details will be required: • MoE username • First Name • Last Name • Gender • Email • Telephone • Fax • Mobile • Nationality • Passport Copy • Passport Number • Passport Expiry Date The application form for company registration will open, if the user selects the option company user during his first login. Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 14 of 30 I MoE IDM Registration e-Gov internet User Manual 1.1.2.2.a. Screenshot of application form of identity management of company registration Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 15 of 30 I MoE IDM Registration e-Gov internet User Manual Company Super Users The Company Super User is the owner of the company who can add or remove users to the company. The Company Super User can also apply for any application in the MoE eServices 1.1.1.4. Process Flow • Sign up at MoE portal to get a MoE user ID. • Register at MoE identity management as an individual first by filling up the individual registration form. • Register at MoE identity management by filling up the company registration form and attaching required documents • MoE should review the application and check the attachment, then approve the registration • Add Company Users from MoE portal users • Company Super User and Company Users will be able to use MoE eServices 1.1.1.5. Required Details and Attachments The following details will be required: Document: • MoE username • Company Super User First Name • Company Super User Last Name • Company Super User Gender • Company Super User Email • Company Super User Telephone • Company Super User Fax • Company Super User Mobile • Company Name in Arabic • Company Name in English • Company Address in Arabic • Company Address in English IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 16 of 30 I MoE IDM Registration e-Gov internet User Manual • Activity List (Commercial, Industrial, Professional, Craftsmanship, and Others) • Other Activity (free text) • Legal Status (e.g. LLC) • Trade License • Trade License Number • Trade License Expiry Date • Any other document should have an expiry date 1.1.1.6. Adding Company Users • Company super user enters the MoE user name of company user. • System checks availability of entered user name in IDM. • If available, an email will be sent to username email address requesting to join the company, 1.1.1.6.a. Company registration approval mail else the super user has to enter the MoE username of company user, once again. Once the company registration mail is sent, the MOE staff will approve the company by clicking “approve registered company” Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 17 of 30 I MoE IDM Registration e-Gov internet User Manual 1.1.1.6.b. Approving of registered company After approving, the company user will receive an approval mail. 1.1.1.6.c. Company approval mail Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 18 of 30 I MoE IDM Registration e-Gov internet User Manual 1.1.3.4. Company Notes • The Company Super User can have only one company. • The Company User can belong to only one company. • The Company Super User can remove Company Users from the company profile. • The Company Super User can not modify the Company User profile or delete the Company User from the government.ae portal. • If the Company User wants to disjoin the company an email will be sent to the Company Super User for approval. • Company User has to be first registered in the IDM as an individual in order for the Company Super User to be able to add him as a user of his company. Note: What configuration settings are to be made to allow the attachment files (word and excel) to open in the same browser window without any prompt? To open a word document on the browser window, do the following: Press “Windows Start button” Screenshot of Windows start screen Click on “My computer” Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 19 of 30 I MoE IDM Registration e-Gov internet User Manual Screenshot of My computer screen Select folder options from tools of menu bar. Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 20 of 30 I MoE IDM Registration e-Gov internet User Manual Screenshot of Selection of folder Options Select file types tab from the folder options. Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 21 of 30 I MoE IDM Registration e-Gov internet User Manual Screenshot of selection of File types Select the type of file and click on “advanced” options. Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 22 of 30 I MoE IDM Registration e-Gov internet User Manual Screenshot of selection of edit file type Select the edit actions and select the checkbox of browse in the same window. Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 23 of 30 I MoE IDM Registration e-Gov internet User Manual Selection of checkbox of browse in same window The word document will open in browser window without any prompt. Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 24 of 30 I MoE IDM Registration e-Gov internet User Manual 1.2. Change My Password Go to any one of the e-service home page. Click Change password option provided on the home page. 1.2.a. Screen shot of how to change password The following application form will open: Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 25 of 30 I MoE IDM Registration e-Gov internet User Manual 1.2.b. Screenshot of application form of change password 1.2.1. Process Flow From the “Change My Password” page user will be able to change his password to a new one. Enter password, new password and confirm new password. Click change password button provided in the application. 1.2.2. Required Details The following details are needed in the Change My Password page: • New Password 1.2.3. Change My Password Notes • Document: User password will be validated to be strong. IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 26 of 30 I MoE IDM Registration e-Gov internet User Manual 1.3. Forgot My Password Click Forgot password from the home page. The following window will open: 1.3.a. Screen shot of application form for forgot password 1.3.1. Process Flow • User provides his MoE username. • An email will be sent to the email address for that user, the mail will have a link to the reset password page. Document: • User goes to the Reset My Password page and type in the new password. • New password will be saved immediately and can be used from that instant. IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 27 of 30 I MoE IDM Registration e-Gov internet User Manual 1.4. Edit profile Go to home page of one of e-services and click edit profile from the home page, as shown below: 1.4.a. Screen shot of home page with selection of edit profile The following application form will open: Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 28 of 30 I MoE IDM Registration e-Gov internet User Manual 1.4.b. Screenshot of application form for editing user profile 1.4.1. Process Flow Edit any of the fields which you want and click submit button. The profile in the MoE database will be updated. 1.5. Sign out The sign out is a feature helpful for the user to sign out from the website. 1.5.1. Process flow Click sign out option provided on the home page of the e-service page, as shown below: Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 29 of 30 I MoE IDM Registration e-Gov internet User Manual 1.5.a. Screenshot of how to sign-out The home page of e-service will be displayed, but none of the e-services can be accessed if the user has signed out. To access the e-service, the user has to again sign-in using the username and password. 1.6. Session time out The session time out is the feature used to sign out the user after one hour, if the user does not access the website after he has signed in. Document: IDM Internet User Manual.doc Date: 23/10/2007 Version: V1.1 Page 30 of 30
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