Halton Joint Strategic Needs Assessment 2015/16 Older People: Overall health and wellbeing Older People: overall health and wellbeing 2015/16 Reader information Author Contributors Reviewer Number of pages Date release Description Contact Sharon McAteer James Watson 28 The document constitutes chapter 3 of the 2015/16 Older People’s JSNA for Halton. It describes the overall state of health in the borough for those aged 65 and over as well as the use of and level of satisfaction with primary care and hospital services. [email protected] Related documents Please quote the JSNA We would like to know when and how the JSNA is being used. One way, is to ask people who use the JSNA when developing strategies, service reviews and other work to quote the JSNA as their source of information. 2|Page Halton Joint Strategic Needs Assessment 2015/16 List of Abbreviations ACS Ambulatory care sensitive conditions A&E Accident and Emergency (hospital department) CCG Clinical Commissioning Group CSU Commissioning Support Unit DFLE Disability-free life expectancy DSR Directly age standardised rate EU European Union GP General Practitioner HLE Healthy life expectancy JSNA Joint Strategic Needs Assessment LE Life expectancy LJMU Liverpool John Moores University LSOA Lower super output area LTCs Long term conditions NHS National Health Service ONS Office for National Statistics PCMD Primary Care Mortality Database PHE Public Health England PHOF Public Health Outcomes Framework UK United Kingdom 3|Page Older People: overall health and wellbeing 2015/16 Contents Key findings ............................................................................................................................................. 6 1. Introduction ........................................................................................................................................ 7 2. Level of need in the population .......................................................................................................... 9 2.1 Wellbeing ...................................................................................................................................... 9 2.2. Life expectancy .......................................................................................................................... 10 2.2.1. Life expectancy at birth....................................................................................................... 10 2.2.2. Life expectancy at 65 .......................................................................................................... 10 2.2.3. Healthy life expectancy ....................................................................................................... 14 2.3. General health ........................................................................................................................... 16 2.4. Overall death rates (all-cause mortality) ................................................................................... 19 3. Service provision ............................................................................................................................... 21 3.1. Access to and satisfaction with GP services............................................................................... 21 3.2. Access to dental services ........................................................................................................... 24 3.3. Access to optometrist services .................................................................................................. 25 2.4. Admissions to hospital ............................................................................................................... 27 4. User Views......................................................................................................................................... 29 References ............................................................................................................................................ 30 4|Page Halton Joint Strategic Needs Assessment 2015/16 Figures Figure 1: Life expectancy at birth 1991-93 to 2012-14, males and females ......................................................... 10 Figure 2: Trend in life expectancy at age 65, 200-02 to 2012-14, males and females.......................................... 11 Figure 3: Trends in life expectancy at age 65, 75 and 85, Halton males and females .......................................... 11 [] Figure 4: Percentage change in male life expectancy between 2011 and 2012 ................................................. 13 [a] Figure 5: Percentage change in female life expectancy between 2011 and 2012 ............................................. 13 Figure 6: Snapshot od emoloyment levels amongst 50-64 year olds during the 12 month period ending September 2015 .................................................................................................................................................... 15 Figure 7: Healthy life expectancy at birth, males and females ............................................................................. 15 Figure 8: Levels in very good or good health amongst those aged 65 and over, Halton and comparators ......... 17 Figure 9: Percentage of Halton population aged 65 and over in good or very good health, by electoral ward, 2011 ...................................................................................................................................................................... 18 Figure 10: Correlation between the percentage of Halton population aged 65+ in good or very good health and deprivation at LSOA .............................................................................................................................................. 18 Figure 11: Trend in death rate from all causes amongst those aged 65 and over ............................................... 19 Figure 12: Q28. Overall experience of GP surgery, national picture ..................................................................... 21 Figure 13: dental access amongst those aged 50 and over, 2014 ........................................................................ 24 Maps Map 1: Elective admissions by electoral ward, 2014/15 ...................................................................................... 27 Map 2: Non-elective (emergency) admissions by electoral ward, 2014/15.......................................................... 28 Tables Table 1: Percentages with high levels of wellbeing and low levels of anxiety by age, UK Annual Population Survey 2013/14 ....................................................................................................................................................... 9 Table 2: Disability free life expectancy and proportion of life disability free, at age 65 ....................................... 16 Table 3: levels in good health in Halton by age group .......................................................................................... 17 Table 4: Proportions in good, fair and bad health, Halton 65+ population, by tenure ......................................... 19 Table 5: Top 10 causes of death in Halton residents aged 65 and over 2010/14. ................................................ 20 Table 6: Overall experience of GP surgery, Halton patients ................................................................................. 22 Table 7: Q22. Confidence and trust in GP, Halton patients, all age and 65+, 2014 .............................................. 22 Table 8: Q24. Confidence and trust in nurse, Halton patients, all age and 65+, 2014 .......................................... 22 Table 9: Q15. Convenience of appointment, Halton, all age and 65+, 2014 ........................................................ 23 Table 10: Q18. Overall experience of making an appointment, Halton, all age and 65+, 2014 ........................... 23 Table 11: Q25. Satisfaction with opening hours, Halton, all age and 65+, 2014 .................................................. 23 Table 12: Q20. Impression of waiting time at surgery, Halton, all age and 65+, 2014 ........................................ 23 Table 13: Percentage seeking an NHS dental appointment who succeeded in getting one, by age, 2014/15 GP Survey ................................................................................................................................................................... 25 Table 14: Rate, per 100,000 population of NHS sight tests given to population in Halton, 2012/13 ................... 26 5|Page Older People: overall health and wellbeing 2015/16 Key findings Older people are living longer and spending a greater proportion of their old age in relatively good health. Being healthy is one of the most important factors determining people’s wellbeing. The Office for National Statistics (ONS) Annual Population Survey indicates that older people have some of the highest levels of wellbeing of any age with scores across the four indicators used being highest in the 65-74 group. Despite the increase in life expectancy, levels are lower in Halton than the North West and England. Amongst women life expectancy at birth has shown a decrease for the first time during the latest reporting period. This is due to falls in life expectancy at 65, 75 and 85. However, it is too early to tell if this is simply a minor fluctuation or a change in the overall upward trend. The greatest predictor of healthy life expectancy is employment at age 50-64 and levels in Halton are lower than the regional and national averages. Healthy life expectancy for both men and women in Halton is also lower than the North West and England averages. So not only do people in Halton not live as long on average but they spend less time in good health. This is reflected in data from the 2011 Census when only 42% of people living in Halton who wereover the age of 65 said their health was very good or good (36% said it was fair and 22% said it was very bad or bad). The percentage in good health amongst those aged 65+ is the lowest of all the age groups and with each age group post-65 it continues to fall. At an electoral ward level, Halton’s 65+ population in very good or good health varies from just 30% in Windmill Hill to 60% in Birchfield, with levels highest in the more affluent areas and lowest in the more deprived areas. Death rates amongst those aged 65+ have been falling both locally and nationally. Halton’s rates were higher than the regional and national rates in 2006-08 and this relative position has remained unchanged over time. Cancers and circulatory diseases are the top two causes of death. Respiratory disease is the third cause and is the second cause amongst those aged 90+. Mental and behavioural disorders become a more prevalent cause of death from aged 85+, mainly due to dementia. Both nationally and locally most people over age 65 rate the overall experience of their GP surgery very good or fairly good (over 90%). Most have confidence in their GP and nurse and find making an appointment convenient. Slighty less, though still the majority, are satisfied with opening hours and time spent waiting at the surgery. However, this last point was one highlighted by the Halton OPEN surveys as something people were concerned about. The majority of those who wanted to have an NHS dental appointment were able to do so. However, Halton was joint lowest with Liverpool for the percentage of over-55s who go to the dentist. Despite the fact that 45% of those registered blind and 59% of those registered as partially sighted are aged over 75, Halton has lower rates (both all age and 65+) for NHS sight tests compared to the North West and England. Apart from Halton Lea, where levels of both elective and non-elective hospital admissions are high, electoral wards with high elective admissions have low non-elective admissions and visa versa. This difference is particularly so for older people from Riverside ward and to a certain extent in Kingsway ward also. 6|Page Halton Joint Strategic Needs Assessment 2015/16 1. Introduction With increasing life expectancy, improved nutrition, reductions in smoking and improvements in living standards, older people can expect to live at least part of their later years in relatively good health. Even, when people have long term medical conditions (LTCs), provided these are identified early and managed well in primary care and through self care, these do not need to be limiting conditions. Having condidence in and satisfaction with local primary care services are important indications of older people’s willingness to engage with such services. Being healthy is one of the most important factors determining people’s wellbeing. Being able to stay healthy and independant is one of the most widely expressed concerns of older people, both nationally and locally. Being healthy is not just about lifestyle behaviours, but about having good quality housing that meets an individuals needs, as well as issues to do with neighbourhoods and social life. As the term health can often be used symonomously to describe illness, the term wellbeing has been increasingly used in international and national policy. The Department of Health describe wellbeing as: Wellbeing is about feeling good and functioning well and comprises an individual’s experience of their life; and a comparison of life circumstances with social norms and values. Wellbeing exists in two dimensions: Subjective wellbeing (or personal wellbeing) asks people directly how they think and feel about their own wellbeing, and includes aspects such as life satisfaction (evaluation), positive emotions (hedonic), and whether their life is meaningful (eudemonic). Objective wellbeing is based on assumptions about basic human needs and rights, including aspects such as adequate food, physical health, education, safety etc. Objective wellbeing can be measured through self-report (e.g., asking people whether they have a specific health condition), or through more objective measures (e.g., mortality rates and life expectancy). Department of Health 2014 Nationally, the Office of National Statistics now measures wellbeing. It does this via four questions within the the Annual Population Survey: 1. Overall, how satisfied are you with your life nowadays? 2. Overall, to what extent do you feel the things you do in your life are worthwhile? 3. Overall, how happy did you feel yesterday? 4. Overall, how anxious did you feel yesterday? There are other aspects of wellbeing alongside personal wellbeing including: relationships; health; what we do; where we live; personal finance; education and skills; the economy; governance; the natural environment. Many of these have been explored in the previous chapter of this JSNA. 7|Page Older People: overall health and wellbeing 2015/16 Wellbeing is important to health and health is important to wellbeing. Healthier lifestyles and good health status are both associated with higher levels of wellbeing. Therefore focusing policies on wellbeing could lead to improved wellbeing and also improved health outcomes. Having a high level of wellbeing has important implications for individuals, for their families and for the health and social care sector. It:1 Adds years to life Improves recovery Is associated with positive health behaviours Influences the wellbeing and mental health of those close to us Is associated with broader positive outcomes such as employment, education, relationships and crime Affects how healthcare sector staff and providers work Has implications for patient care practises and services Has implications for treatment decisions and costs 8|Page Halton Joint Strategic Needs Assessment 2015/16 2. Level of need in the population 2.1 Wellbeing The Shaping our Age project aims to provide new ideas and insights to the emerging issues around ageing by exploring how older people aged 65 and over understand and define their wellbeing Participants defined their well-being as feeling healthy, free from pain and able to lead a positive life. They describe the feelings of well-being as: happiness, contentment, satisfaction, peace of mind, comfort, enjoyment and euphoria. Well-being is also associated with feelings of self-worth and achievement.[2] The Office for National Statistics (ONS) annual survey has found that those in the 65-74 age bracket tend to have the highest levels of wellbeing and although the scores drop for the 75 and over age group these too remain above the younger age brackets. Table 1: Percentages with high levels of wellbeing and low levels of anxiety by age, UK Annual Population Survey 2013/14 The Shaping our Age study indicates that the things that contribute the most to older people’s sense of wellbeing are relationships and social contacts with family, friends and neighbours, providing fun, support and feelings of belonging and being valued. Also important is getting out and having a range of enjoyable interests and activities to fill the day. Keeping busy and having an active social life help to divert attention from problems arising from ill health and impairments. Particularly important are groups and clubs, which also provide structure to people’s lives and ‘something to look forward to’. The well-being benefits gained from volunteering, supporting others and campaigning include meeting people, feeling useful and building self-esteem. Physical or mental health is for many the foundation for a positive, active and happy life. Having a positive outlook, self-motivation as well as faith, religion/spirituality and having sufficient personal finances are also important. This data is not available at a local authority level. However, data from the Liverpool John Moores survey of older people does indicate a high level of satisfaction amongst Halton older people. (see demographics, economic, living and social circumstances chapter for details) 9|Page Older People: overall health and wellbeing 2015/16 2.2. Life expectancy 2.2.1. Life expectancy at birth Life expectancy at birth is used as an overarching measure of the health of the population. Figure 1 shows how,overall, there has been a steady increase in life expectancy in Halton, with males expected to live 3.6 years longer than they were in 2002 and females 2.4 years longer. Currently life expectancy in Halton stands at 77.3 years for males and 80.4 years for females. This compares to regional levls of 78 (males) and 81.7 (females) and national levels of 79.4 (males) and 83.1 (females) respectively. Of note is the slight dip in life expectancy amongst women since it peaked in 2009-11 at 80.7 years. Thus within this pattern of increasing life expectancy, the 2.5 year gap between Halton and England has remained during this time period. Figure 1: Life expectancy at birth 1991-93 to 2012-14, males and females There are also wide variations across the borough between wards and between the most deprived and least deprived areas of the city. Whilst there has been an overall increase both in the most deprived and least deprived areas, men born in the least deprived areas of Halton are expected to live 8.9 years longer than their counterparts in the most deprived areas. Encouragingly, this gap does appear to be narrowing, down from a high point in 2005/07 of 12.3 years difference. The internal, borough-wide life expectancy gap for females in Halton has also narowed, from its highest point in 2007-09 of 12.5 to 9.0 in 2011-13. However, for both males and females the gap increased for 2011-13 compared to 2010-12. 2.2.2. Life expectancy at 65 Recently there have been concerns raised[3] following analysis by Public Health England (PHE)[4] of official statistics which show a drop in life expectancy for female pensioners. Whilst neither PHE nor ONS are speculating on causality in the report, public health experts suggest this is linked to the changing lifestyle habits of the baby boomer generation, with more women smoking and drinking alcohol, as well as the potential that cutbacks in care may be impacting on outcomes for older people. Influenza and the weather may also be influencing the trend. However, it could just as 10 | P a g e Halton Joint Strategic Needs Assessment 2015/16 easily be a statistical anomaly. PHE warn that such fluctuations have occurred before and it is too early to tell if this is a change in the overall upward trend at this stage. They will continue to monitor this annually. This dip can be seen in Halton’s statistics for those aged 65 and over (Figure 2) as well as across the older age groups individually (Figure 3). The dip is especially marked for women aged 85. Figure 2: Trend in life expectancy at age 65, 200-02 to 2012-14, males and females Figure 3: Trends in life expectancy at age 65, 75 and 85, Halton males and females 11 | P a g e Older People: overall health and wellbeing 2015/16 Halton follows a broadly similar pattern to that of England with small increases in the percentage changes in males for ages 65 and 75 and larger percentage changes for those aged 85. For females at age 65, the percentage change is the same as England and similar or better than the local authorities across the City Region apart from Liverpool. However, this is against a baseline of lower life expectancy than England, United Kingdom (UK) and European Union (EU). Compared to the City Region authorities life expectancy in Halton for those over age 65 for both males and females is generally the lowest in the sub-region for both 2011/13 and 2012/14. Figure 4 demonstrates that for males Halton’s level of improvement has been greater than the UK and EU and similar to the England and regional levels. For age 85, the level of improvement has been substantially better than all comparators. Figure 5 shows that for females Halton’s level of improvement has been greater than the England, UK and EU for age 65 and similar or greater than all across the Liverpool City Region except Liverpool. For age 75 the fall in life expectancy is less than UK, EU, Sefton and Knowsley. At age 85, the fall in life expectancy is more marked than all other comparators. 12 | P a g e Figure 4: Percentage change in male life expectancy between 2011 and 2012 [a] Figure 5: Percentage change in female life expectancy between 2011 and 2012 [a] a) NB EU and UK difference based on single year, rest of date based on differences between consecutive three-year periods 2011/13 and 2012/14 2.2.3. Healthy life expectancy Health expectancies add a quality of life dimension to estimates of life expectancy (LE) by dividing expected lifespan into time spent in different states of health. We routinely publish 2 types of health expectancies. The first is healthy life expectancy (HLE), which estimates lifetime spent in “Very good” or “Good” health based on how individuals perceive their general health. The second is disabilityfree life expectancy (DFLE), which estimates lifetime free from a limiting persistent illness or disability. This is based upon a self-rated assessment of how health limits an individual’s ability to carry out day-to-day activities. Both health expectancies are summary measures of population health and important indicators of the well-being of society. The importance of HLE as a summary measure of population health is reflected in its inclusion in the 2 high level outcomes for the public health outcomes framework (PHOF). The first outcome is increased HLE, taking account of the quality as well as the length of life. The second is to reduce differences in LE and HLE between communities, through greater improvements in more disadvantaged communities. The HLE figures reported in this statistical bulletin are a snapshot of the health status of the population(s) in England during 2011 to 2013. The health status and mortality rates of a population change year on year due to exposure to different risks and treatments affecting health, and also through inward and outward migration. Therefore, the estimates reported in this bulletin should not be interpreted as the actual number of years a person will live in “Good” health. HLE figures are a likely estimate should the health status and mortality rates remain fairly stable over the life course. Healthy life expectancy (HLE) is calculated by combining morbidity (ill health) and mortality (deaths) data to produce estimates of the span of life that a person can expect to live in very good or good health. Current and future trends in life expectancy are key impact factors on the demand for social care services over the next few years. However, probably more influential will be the length of healthy life expectancy, and indeed the difference between the two as an indication of potential increased years of ill health and consequent requirement for health and social care with associated costs. The comparison between male and female HLE is interesting at a population level, as although women are living longer than men their healthy life expectancy is not much greater. So women are living longer but in poorer health. This mismatch has been highlighted by the World Health Organization's Global Burden of Disease report[5] – i.e. the concern that although we are living longer, those additional years being spent struggling with ill-health and disability. Research by Public Health England suggests that the greatest predictor of HLE is employment at 5064. Halton has lower percetnages of the 50-64 age population in employment than the North West and England averages. Halton Joint Strategic Needs Assessment 2015/16 Figure 6: Snapshot of employment levels amongst 50-64 year olds during the 12 month period ending September 2015 Given this it is not surprising to see that HLE is lower in Halton than in the North West and England. In 2011-13, Halton HLE was 58.3 years, lower than the North West (61.2 years) and England (63.3 years) averages. Halton females HLE, as with overall life expectancy, is higher than males at 61 years but again this is lower than the North west (61.9 years) and England ( 63.9 years) respectively. Figure 7: Healthy life expectancy at birth, males and females 15 | P a g e Older People: overall health and wellbeing 2015/16 Disability free life expectancy (DFLE) at age 65 can give an indication of the disabling health problems that people at the point of retirement age can expect. It can also highlight the inequality between populations in different locations. Between 2006-08 to 2009-11 men and women at age 65 had significant improvements in DFLE both at the England and regional levels. Although DFLE has significantly increased for males and has remained broadly stable for females, the proportion of expected life with a disability has increased. This increase in the proportion of life with disability is driven by faster increases in Life Expectancy than in DFLE. Taking England as a whole, males and females at birth in 2009-11 can expect to live more years with a disability than in 2006-08.[6] One explanation, of many possible, is that the period 2009-11 falls entirely in a time of recession and slow recovery. 2009-11 was economically less favourable than 2006-08 (the data was collected largely before the effects of the banking crisis). It is feasible that the functional health (including conditions such as anxiety and depression) of those under 65 may have been more affected by pressures on individuals and households. Data from a recent release on the effects of taxes and benefits on household income shows the income of pensioners has been largely protected compared to those of working age.[7] Although Halton’s relative ranking has improved between 2006-08 and 2009-11, it the level of DFLE remains lower than the North West and England averages fro both men and women. Thus Halton older people do not live as long (life expectancy) and they live a greater proportion of their shorter lives with a disability. Table 2: Disability free life expectancy and proportion of life disability free, at age 65 16 | P a g e Halton Joint Strategic Needs Assessment 2015/16 2.3. General health The 2011 Census asked people to describe their general health. As with the national picture, the percentage of those in Halton describing their health as either very good or good fell with each age band. Only 4 out of 10 (41.6%) of Halton residents aged over 65 years of age said they were in good or very good health compared to nearly 8 out of 10 residents overall. Just over one in five (22%)describing it as bad or very bad, compared with fewer than 1 in 10 for all residents. Table 3: levels in good health in Halton by age group Very good or Fair health good health All age Age 0 to 15 Age 16 to 24 Age 25 to 49 Age 50 to 64 Age 65 and over 78.6% 97.2% 94.5% 85.9% 65.2% 41.6% 13.7% 2.2% 4.2% 9.6% 21.4% 36.4% Bad or very bad health 7.7% 0.6% 1.3% 4.5% 13.4% 22.0% Source: 2011 Census, Nomis 2014 Figure 8: Levels in very good or good health amongst those aged 65 and over, Halton and comparators There was a strong correlation between older people describing their general health as good or very good and deprivation. Only a third of older people living in Windmill Hill, Halton Lea, Riverside, Appleton and Halton Castle described their health in this way, compared over half in the more affluent wards of Birchfield, Hale and Daresbury. 17 | P a g e Older People: overall health and wellbeing 2015/16 Figure 9: Percentage of Halton population aged 65 and over in good or very good health, by electoral ward, 2011 Further analysis of levels of good health show an inverse relationship with deprivation (using the Index of Multiple Deprivation (IMD) scores at lower super output area (LSOA) level). With a correlation of 0.82, the relationship is a strong one. Figure 10: Correlation between the percentage of Halton population aged 65+ in good or very good health and deprivation at LSOA 18 | P a g e Halton Joint Strategic Needs Assessment 2015/16 Housing tenure is also associated with differences in levels of good health in the borough, with those 65 and overs who own their own homes outright having better health than those in social rented accomodation. As seen in chapter 2 most older people either own their own home (mostly outright) or live in social rented accomodation. Table 4: Proportions in good, fair and bad health, Halton 65+ population, by tenure 2.4. Overall death rates (all-cause mortality) In 2013 the European Standard Population which is used in the calculation of age standardised mortality rates was changed for the first time since 1976. This change allocated a greater weight to the older population to better reflect the ageing population across Europe. The effect of this has been to increase mortality rates for conditions commonly associated with older ages. Figure 11 shows the directly age standardised mortality rate for those aged over 65. Although the mortality rate for Halton has been decreasing steadily for a number of years there is a significant difference between the mortality rates for the borough and those of the North West and England. Before 2005/06 this difference was statistically significantly higher than both the North West and England. It has remained statistically higher than the England rate throughout the time period. Figure 11: Trend in death rate from all causes amongst those aged 65 and over 19 | P a g e Older People: overall health and wellbeing 2015/16 Nationally, cancers continue to be the leading cause of death amongst people aged 65 to 74. Coronary heart disease and respiratory disease are also leading causes. This is the case both nationnally and locally. There are socal inequalities in these conditions due to lifestyle behaviours, awareness, culural competence amongst professionals and housing conditions.[8] Over the whole ifespan aged 65 and over diseases of the circulatory diseaase and cancers cause roughtly the same percetnage of deaths. Together with respiratory disease they make up over two-thirds of all deaths in those aged 65 and over. The top 10 reasons make up over 97% of all deaths. Table 5: Top 10 causes of death in Halton residents aged 65 and over 2010/14. 20 | P a g e Halton Joint Strategic Needs Assessment 2015/16 3. Service provision Older people, as with the general population, have access to and utilise a wide range of public, private and third sector services. These are described in the various chapters of this JSNA, such as health improvement and disease prevention, general practice care, hospital admissions and social care, as well as those provided by the voluntary, charitable and faith sectors. This section looks very generally at older people’s access to and satisfaction with GP services, NHS dental services and NHS optometrist (vision) services. 3.1. Access to and satisfaction with GP services Each year a representative sample of patients across each GP practice in England is invited to participate in a survey about their experience of the GP practice they are registered with as well as answering questions about their own health and wellbeing.The latest data are from the January 2015 publication, collected during January-March 2014 and July-September 2014. There are a range of questions concerning ease of contacting the surgery, seeing prefered GP, accessing a nurse, opening times and ease of getting an appointment and many others. Results for Halton CCG show that overall a greater proportion of older people rated their overall satisfaction as very good than the all age figure and this was true across all the satisfaction and experience questions in the survey. The full survey results can be found at https://gp-patient.co.uk/ Figure 12: Q28. Overall experience of GP surgery, national picture Compared to the national results, Halton patients overall experience of their GP practice shows a similar pattern, with the percentage stating it was very good rising with age, with a lower proportion in the older age bands stating it was fairly good. The percentage of Halton patients sampled stated overall expereicne was very good compared to their age band nationally. Numbers in the sample 21 | P a g e Older People: overall health and wellbeing 2015/16 were too small to provide analysis for those aged 65 and over for the ‘poor’ categories. However, 91% of 65-74, 97% of those aged 75-84 and 95% of those aged 85 and over rated their overall experience as either very good or good. Table 6: Overall experience of GP surgery, Halton patients As with the overall experience, a greater percentage of older people stated that they had confidence and trust in their GP and nurse than across all the age groups collectively. However, satisfaction was high generally, as Tables 3 and 4 show. A slightly higher percentage of respondents in the 65+ groups stated they were definitely confident than seen nationally, although the difference was small. Table 7: Q22. Confidence and trust in GP, Halton patients, all age and 65+, 2014 Table 8: Q24. Confidence and trust in nurse, Halton patients, all age and 65+, 2014 The survey also asked about people’s views and experience of GP systems; convenience of appointments, experience of making appointments, opening hours and waiting times at the surgery. 22 | P a g e Halton Joint Strategic Needs Assessment 2015/16 With all of these, as with the other findings, results were not dissimilar to the national ones, and with greater percentages of older people rating satissfaction/experience high than the reults across all ages. This may reflect difficulties people who work may have with accessing appointments at times that fit with work and family life. Table 9: Q15. Convenience of appointment, Halton, all age and 65+, 2014 Table 10: Q18. Overall experience of making an appointment, Halton, all age and 65+, 2014 Table 11: Q25. Satisfaction with opening hours, Halton, all age and 65+, 2014 Table 12: Q20. Impression of waiting time at surgery, Halton, all age and 65+, 2014 23 | P a g e Older People: overall health and wellbeing 2015/16 Recent research has shown that there has been an increase in both the volume and length of GP appointments, including the increase in the number of telephone consultations. It also shows that the increase has been greatest in older people, especially the oldest old i.e. thosed aged 85 and over. This is without considering non-direct patient care such as time spent on professional committees or ensuring primary care staff keep up-to-date with their training/knowledge needs. The increase has been especially marked for GPs but is also so for nursing staff working in general practcie. The research authors suggest the general practice delivery may be reaching saturation point.[9] 3.2. Access to dental services Routinely collected data is not available on access to NHS dental services by age group. A recent survey by Liverpool John Moores University (LJMU) of residents aged 50 and over across most of Cheshire & Merseyside asked “Do you go to the Dentist?”. The survey found that attendance at a dentist varied greatly across the sub-region with a difference of 18%. Halton was joint lowest with Liverpol at 67%. Figure 13: dental access amongst those aged 50 and over, 2014 Data from the GP Survey 2014/15 asked how many people had tried to access and NHS dentist in the past two years, and of these how many had succeeded. With only around a third of questionaires returned, numbers for Halton were small. However, it found braodly similar percentages to the North of England and England as a whole and no substantial differences across the age groups. The vast majority of those who said they has tried to get an NHS dentist appointment did manage to get one. 24 | P a g e Halton Joint Strategic Needs Assessment 2015/16 Table 13: Percentage seeking an NHS dental appointment who succeeded in getting one, by age, 2014/15 GP Survey There is a growing evidence base of the challenges faced by older people in accessing dental health services. Use of professional dental services is low amongst older people, particularly the socioeconomically disadvantaged.[10] Challenges include: Impaired mobility in frail elderly people hinders access to care There can be a financial hardship following retirement and the cost of dental work can be a worry A lack of dental tradition amongst older people can present a barrier to accessing services Older people may have negative attitudes towards oral health care With the aim of evaluating existing oral health practices, staff training and the impact of poor oral health, PHE carried out a North West Survey[11] of services supporting dependant elderly people in three settings: 1. ‘Care in your home’ services provided by agencies, for care of adults over 65 years 2. Adult residential and nursing homes, including hospices, in which adults over 65 years were resident 3. Wards in hospitals providing in- patient care for adults over 65 years Of the ‘care in your home’ services, over a third (37%) did not undertake any formal assessment of clients’ oral healthcare needs. More than half (54%) provided no staff training on assessing a client’s need for assistance with oral hygiene. In contrast, a formal assessment of oral health needs was conducted in 90% of the residential homes in the survey (77% as part of a care plan). However there were still around two-thirds (32%) where there was no training provided for staff on assessing a client’s need for assistance with oral hygiene. In 84% of hospitals, a formal assessment of the oral health needs of patients aged over 65 on admission was carried out (53% as part of a care plan). More than 1 in 4 (28%) hospitals provided no training for staff in assessing patients’ needs for assistance with oral hygiene. The surveys identified gaps in policy, training and knowledge across all agencies, but especially in ‘care in your home’ services. There was a clear demand for training by professionals and provision of leaflets and guidance. In residential homes there was a request for better access to domiciliary dental treatment. 3.3. Access to optometrist services The principal eye conditions causing disability and impairment are cataracts, diabetic retinopathy, macular degeneration and glaucoma. Perhaps the most important risk factor for visual impairment is 25 | P a g e Older People: overall health and wellbeing 2015/16 ageing. Old age is the single biggest risk factor for Age-related macular degeneration, glaucoma and cataracts. For example, the prevalence of cataracts increases sharply with age from about 60 years onwards. Ethnicity and family history are also important non-modifiable risk factos. Living in a deprived area is associated with sight loss. This is likely to be because people living in deprived areas have been shown to present to services later than those living in more affluent areas. In Halton 45% of those registered as blind and 59% of those registered as partically blind are over the age of 75. The Global Burden of Disease study, found that across the UK, in people of 70 years and over, agerelated hearing loss is the eighth most important contribution to the Years Lived with Disability. This burden has remained the same for the last 20 years with 3.2% of the total Years Lived with Disability attributable to hearing loss. As the population ages, the impact of hearing loss is likley to increase. Whilst there has been substantial progress in improving the health services over the last ten years, significant challenges remain.[12] A particular challenge is meeting the hearing needs of the rapidly growing older population. 5.3 million older people (aged over 65) in England have a hearing loss and this will have a disproportionate effect on their wider physical and mental health, and independence. Most NHS eye health services are provided by community optometrists, , a small number of ophthalmic medical practitioners and GPs. This isunder the General Ophthalmic Services, of which the objective is to providepreventative and corrective eye care for children, people aged 60 and over, people on lowincomes and those suffering from orpredisposed to eye disease. Community optometrists (and ophthalmic medical practitioners) provide both private and General Ophthalmic Services tests and prescribespectacles or contact lenses where these are required. Sight tests include tests that assessthe eye health. Optometrists have a duty of care to refer patients to other appropriateprofessionals, usually ophthalmologists, where disease or abnormality of the eye is detected.The dispensing of glasses, contact lenses and in some case low vision aids may be carriedout by dispensing opticians in addition to optometrists. Halton's average rate of NHS sight tests among all age groups is lower than the North West and England averages. Table 14: Rate, per 100,000 population of NHS sight tests given to population in Halton, 2012/13 Age Group All Ages Aged 65+ Aged 15 and under Halton 23,231 38,284 20,322 North West 23,844 39,744 23,941 England 23,276 46,318 23,449 Source: Royal National Institute for the Blind Sight Loss Tool, 2014 More detail on eye health prevalence is available in Halton’s JSNA Physical and Sensory Disabilities amongst Adults http://www3.halton.gov.uk/Pages/health/JSNA/adults/sensoryphysical.pdf 26 | P a g e Halton Joint Strategic Needs Assessment 2015/16 2.4. Admissions to hospital In 2001 the Department of Health published its National Service Framework for Older People which outlined the government’s aim to prevent unnecessary hospital admissions.[13] The King’s Fund analysed peer-reviewed literature providing evidence of what works in avoiding hospital admissions.[14] They found good evidence to support the following interventions: Self-management training for patients with ambulatory care sensitive (ACS) conditions Senior clinician review in A &E Continuity of care with a family doctor Healthcare professionals providing treatment at the patient’s home. These schemes can deliver similar outcomes to admission at equivalent or lower cost Structured discharge planning Elective admissions are often part of a wider, ongong package of care to enable people to manage a particualr medical condition. The increase in unplanned, emenrgency admissions, impacts on elective admissions, with these scheduled treatments being cancelled to deal with emergency cases. Halton’s pattern of elective and non-elective (emergency) admissions shows that apart from Halton Lea which has admissions rates through both routes, those wards with high elective admissions ahev lower non-elective admissions and visa versa. This difference is particular seen in Riverside ward with low elective and high non-elective admissions, and to a certain extent in Kingsway ward aslo. Map 1: Elective admissions by electoral ward, 2014/15 27 | P a g e Older People: overall health and wellbeing 2015/16 Map 2: Non-elective (emergency) admissions by electoral ward, 2014/15 The causesof these admissions will be explored in chapter 5 Ill health, unplanned care and support to live independently. 28 | P a g e Halton Joint Strategic Needs Assessment 2015/16 4. User Views One of the most consistent and widespread findings of local surveys conducted by Halton Open/Age UK Mid-Mersey is that older people are concerned about being able to remain healthy and independent fort as long as possible. Conversely, they fear loosing this independence and having to go to live in a care home. In oder to assist them in remaining healthy and independent, they voice concerns about the quality and accessibility of local health services; in particualr about access to GPs and transport to hospital appointments. Having local social activities was also an important feature, enabling people to make friends and stay connected with their wider community. 29 | P a g e Older People: overall health and wellbeing 2015/16 References 1. Department of Health (2014) Wellbeing Why it matters to health policy Health is the top thing people say matters to their wellbeing 2. Hoban M., James V., Pattrick K., Beresford P. and Fleming J. (2011) Voices on well-being A report of research with older people 3.http://www.telegraph.co.uk/news/health/news/11507678/Alarm-over-sudden-drop-in-femalelife-expectancy.html 4. Public Health England (2016) Recent Trends in Life Expectancy at Older Ages 5. World Health Organisation Global Burden of Disease Geneva: WHO 6. Office for National Statistics (2014) Statistical Bulletin: Disability-Free Life Expectancy by Upper Tier Local Authority: England: 2009-11 and comparison with 2006-08 7. ONS (2014) The Effects of Taxes and Benefits on Household Income, 2012/13. Office for National Statistics 8.Roberts J. (2015) Social Inequalities in the Leading Causes of Early Death A Life Course Approach UCL Institute of Health Equity 9. Hobbs F.D.R., Bankhead C., Mukhtar T., Stevens S., Perera-Salazar R., Holt T., Salisbury C. (2016) Clinical workload in UK primary care: a retrospective analysis of 100 million consultations in England, 2007–14 The Lancet, Available online 5 April 2016, DOI: http://dx.doi.org/10.1016/S01406736(16)00620-6 10. Petersen PE, Holst D. (1995) Utilization of dental health services. In: Cohen L, Gift HC, editors. Disease Prevention and Oral Health Promotion. 11.Public Health England (2015) Dental public health intelligence programme: North West oral health survey of services for dependant older people, 2012 to 2013. 12. NHS England and Department of Health (2015) Action Plan on Hearing Loss http://www.england.nhs.uk/wp-content/uploads/2015/03/act-plan-hearing-loss-upd.pdf 13. Department of Health (2001) National Service Framework for Older People 14. Purdy S (2010) Avoiding hospital admissions; What does the research evidence say? London: Kings Fund 30 | P a g e
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