ultural Diversity: A Nursi Not Yet Reliablv Defined Glenna Lee Habayeb, RN, BA, MS The definitions for cultural diversity are remarkably varied. T he United States always has been a multicultural nation, and cultural diversity is frequently identified as a critical core concept relevant for the nursing profession.‘” Although nursing is committed to addressing and sup porting culturally competent education, research, and clinical practice, major problems continue to persist regarding the definition of cultural concepts such as diversity. In the context of this article, concepts are those ideas, communicated through words and labels, that serve as the essential threads or unifying themes of a profession. Concepts are used to shape, organize, and implement theory, practice, and research in a logical and focused manner. Therefore, to facilitate mutual understanding within a profession, it is essential that concepts found in the professional literature reflect standard and clearly accepted definitions of terminology. The purpose of this article is to review recent nursing literature about cultural diversity to demonstrate the need for standardization in definition. BACKGROUND Although the term cultural diversity is used frequently, it has many definitions, as evidenced by the variety of meanings, both negative and positive, found in the nursing literature. When Brink’ asked N URS OUTLOOK 1995;43:224-7. Copyright l 1995 by Mosby-Year Book, Inc. 0029-6554/95/$5.00 + 0 35/1/62004 224 H a b a y e b the rhetorical question, “How much cultural diversity can nursing tolerateZ,” her own reply was, “The answer depends on the particular typeof cultural diversity that is being referred to.” Discrepancies in definitions arise when nursedo not visualize every person (themselves included) as having a culture, as having a cultural heritage, and as being culturally diverse.5 Attempts to define cultural diversity become problematic when this holistic influence of culture is ignored. TyleP defined culture as “that complex whole which includes knowledge, belief, art, morals, law, customs and any other capabilities and habits acquired by man as a member of society.” Culture includes the interrelationship of beliefs, values, language, modes of dress, social relationships, rules or norms of behavior, economics, politics, law and social control, artifacts, technology, dietary practices, and health care.’ lnstead of a holistic definition that considers all of these factors, however, color, religion, and geographic location are frequently the only elements used to narrowly define culture and highlight cultural diversity. GermairP concludes that cultural diversity is often discussed only in terms of minority/ethnic clients. Cultural diversity is not easy to define. Educatcr s sometimes find it easier to note what cultural diversity is not, than to note what it is. Kavanagh and Kennedy9 broadly define diversity as a lack of homcgenicity or sameness. VOLUME 43 Curiously, despite the importance to the profession 4 defining cultural divers i t y a review o f the nursing literature shows chat only Soro+man;’ and Fitzpatrick and W h a offer explicit (though brief) definitions of cultural diversity. Sorofman equates cultural diversity with ethnicity and delineates ethnic populations by race, nationality, religion, and geography. Fitzpatrick and Whall define cultural diversity as the varied patterns and attributes of health and care among diverse cultures that are nonuniversal These themes are used by man); authc~rs.!~.‘~ Although Sorofman’s and Fitzpatrick and Whall’s definitions are the only explicit definitions that exist, the literature abounds with implicit interpretations. Brinkzz observes that studies of Concepts are used to shape, organize, and implement theory, practice, and research in a logical and focused manner, cultural diversity often serve as a database from which to derive diagnosis; a referent to content in basic nursing education; an indication of racial, national, and ethnic diversity of a nursing school student body; and indication of racial, national, and ethnic diversity of faculty, or of staff and administration in clinical settings; or a reference to men in nursing. Indeed, implicit definitions of cultural diversity are confusingly dissimilar. In the nursing literature these defi- l NUMBER 5 NURSING OUTLOOK nitions include such divergent concepts as immigrant staus, an increase in the number of Asian and South American immigrants, noncompliant client behavior, different susceptibility to disease, differences among population groups, demographic changes, urban and rural To facilita te mutual understanding within a profession, it is essential that concepts found in the professional literature reflect standard and clear/y accepted definitions of terminology contexts, workforce diversity, complex research issues, human diversity, social class, and economic differences. IMPLICIT THEMES RELATED TO CULTURAL DIVERSITY The nursing literature is filled with references to cultural diversity. This literature review specifically focuses on only eight themes of cultural diversity as reflected in the nursing literature, though as Brink noted, many more exist. These eight themes were particularly chosen to highlight the variability of meanings applied to the concept of cultural diversity, as found in nursing literature. These themes are immigrant status, noncompliant patient behavior, different population susceptibility to disease, differences among population groups, demographic changes, urban and rural contexts, workforce diversity, and complex research issues. lmmigran t Status According to Lipson and Meleis,” all of North America is a continent of immigrants, with the exception of Native Americans. Immigration, by its nature, increases cultural diversity and individual-and group levels of stress. NURSING OUTLOOK Matt_son2’ concludes that cultural differences, norms, and biases lead to differences in expectations between old and new iimmigrants, confuse patterns of communication, and eventually affect health status of people and health care delivery. Increase in Number of Asian and South American immigrants Henkle and KennerlF5 and Shadick19 also equate cultural diversity with increasing numbers of immigrants, specifically targeting new arrivals to the United States from Asian and from Spanish-speaking countries. They suggest that the cultural composition of the United States is now becoming more diverse and that this diversity challenges the ability of nurses to respond with sensitivity to client needs. the same time addressing the vitally important individual and small group variations that occur within any cultural group despite color, religion, or geographic location. Shadick19 notes that cultural diversity occurs with the mixing of people of different cultures and may mean intracultural or intercultural diversity. Culturally diverse populations are seen as providing nurses with new challenges and unique opportunities for meeting health care needs in a pluralistic society. Demographic Changes To Koehm18 and Princeton29 cultural diversity means demographic change indicated by increases in single-parent families, growing numbers of older adults, and an increase in the indigent population. Noncompliant Patient Behavior Urban and Rural Contexts CharonkoL6 and Germain” suggest that cultural diversity between health care providers and patients is at the root of noncompliant decision making and behavior. They suggest that the nursing process inadvertently generates personal and professional biases in the way health care professionals are taught about the following: what to look for, when to look, and what procedures should be used to obtain information. Nurses often forget that choices made about what to comment on, and what to ignore, encouragement or discouragement of a behavior, are all part of personal and professional biases. Charonko theorizes that a lack of shared backgrounds between client and caregiver affects the compliance of health care recipients. Wenge?’ examined cultural diversity aspects in rural and urban contexts. Wenger states that, typically, urban and rural comparisons and distinctions are made on the basis of population density, Different Popula tion Susceptibility to Disease Arnold and Bopps” state that cultural diversity equals different susceptibility to disease, primarily due to genetic and lifestyle differences. Color, religion, and geographic location are frequently the only elements used to narrowly define culture and highlight cultural diversity while often patterns o f rural cultural diversity are ignored. Ignoring patterns of rural cultural diversity has significant implications affecting the formulation and implementation of effective public health policies that deal with rural health needs. Workforce Diversity Differences Among Population Groups Nurse educators have struggled for years with ways to present and discuss cultural diversity without stereotyping, while at SEPTEMBER/OCTOBER 1995 Burner et al.,” Thomas et al.,‘* Kerfoot,” Lajokowicz,” and Williams and Roge& all liken cultural diversity to workforce diversity, which is viewed as a potentially disrupting factor in a work enviHabayeb 225 ronment that challenges managers to extract the highest level of productivity from workers. According to these authors, cultural diversity produces workforce problems that include, but are not limited to, miscommunication due to language barriers, reluctance to admit to a lack of understanding of instructions, inadequate training in psychologic skills, lack of staff awareness and appre- Symptoms, emo tions, and illness constitute fundamentally different forms of social and cultural reality ciation of a family’s need for involvement in client care, failure of staff to understand the impact that differing cultural values have on their own way of providing health care, and the difficulty nurses trained overseas experience working in United States health care systems where health care is viewed as a business. Affirming diversity is viewed as a competitive business strategy to develop a sense of synergy and high morale in workers. It is assumed that this synergy will contribute to excellence in patient care. Complex Research Issues Many nurse researchers have made the observation that the study of cultural diversity complicates already complex research issues. The determination of constructs is particularly critical to research because unclear definitions result in confusing and often uninterpretable results. Cultural diversity issues, according to Tripp-Reimer, may involve problems and methodology found in accurately translating questionnaires and the need for subsequent field testing”; methods to assess the accuracy of participant- observation data using six criteria: time, place, circumstance, language, intimacy, and consensus3i; and the orientation of 226 H a b a y e b future research to cumulative trends, researc:h-based theory development, and increased application of research to nursing practice.3E She finds that cultural studies are not predictive at the individual level. hnother concern of Tripp-Reimer is with issues of reliability of crosscultural research observations and mea- standardization of nursing care issues across cultures. He notes that crosscultural research in health behavior poses complications for research methodologies, instruments employed, and questions asked. Specifically. symptoms, emotions, and illness constitute fundamentally different forms of social and cultural reality. Rios evaluated results of sures, particularly those relating to their stability and equivalence. Tripp-Reimer feels that training of Interviewers in audio and videotaping methods is essential to ensure inter-rater reliability of interviewing styles and methods and research findings. Cohen and Tripp-Reime? consider a University of Iowa research project conducted with elderly diabetic patients in Gurabo, Puerto Rico, and found that researchers mistakenly assumed that biomedical practice is identical across cultures. He is especially concerned about the variety of methodologies a qualitative researcher might use in crosscultural studies, specifically: ethnography, grounded theory, oral or life history, ethnoscience, ethology, phenomenology, triangulation,‘@ philosophic inquiry, and historical research. They conclude that consideration of the nature of the research question, prior work in the area, and the qualifications of the investigators are essential determinants for judging the appropriateness of methodology in cultural diversity research. Sorofman4’ highlights the difficulties of attempting to categorize ethnic groups for the purpose of research using nationality, kinship, religious heritage, and language criteria to determine groups. He also lists behavioral groupings used by other researchers based on the following: participation in ethnically specific organizations, self-identification with a specific group, having friends from one predominant ethnic group, choices of music and literature, selection of clothing, residence patterns, and political affiliations. DeSantis et al.‘: developed an institute for the study of culture and nursing at The University of Miami. Their work focuses on promoting culturally focused research, improving the art and science of nursing, and preparing nurses to function from a multicultural perspective. They believe that this type of research is a resource with the potential to link nursing and health care communities. Rios*3 examined issues involving the VOLUME 43 questions of validity that arise in attempts to attach cross-cultural meanings to basic concepts such as insulin therapy. urine testing, diet management, and exercise. Henderson et al.* find that, despite the pluralistic nature of our society, most research paradigms do not reflect diversity. According to them, valid research that is generalizable must be undertaken with a raised consciousness regarding the impact of culture on the persons or phenomena being studied, on the research process itself, and on the researcher. Tripp-Reimer and J?Ix’~ contend that a nursing definition of cultural diversity should focus on human diversity so as Rios found that researchers mistakenly assumed that biomedical practice is iden tical across cultures. not to categorize people inappropriately and to avoid ethnic stereotyping. They strive for a more creative and holistic definition than is currently found in nursing articles and textbooks. CONCLUSION The review clearly shows that the definitions used for cultural diversity are remarkably varied and unrelated. Al- though the difficulties in defining cultural diversity are recognized and only l NUMBER 5 NURSING OUTLOOK two explicit definitions are found in the literature, the holistic influence of culture has been largely ignored in terms of cultural diversity. The effect that culture, cultural heritage and cultural diversity have on all people, even those from seemingly homogeneous population groups, is often ignored. Color, religion, and geographic locat ion are most often used to narrowly define culture and highlight cultural diversity, which is often portrayed solely as a minority/ majority issue. This lack of standardization regarding the definition of cultural diversity has implications for direction and clarity in future nursing education, practice, research, and public health policies. Lack of standardization of a definition affects how nurses understand and promote cultural awareness in themselves and others; how nurses communicate and interpret behaviors; how health agencies recognize and deal with cultural variety; how organizational culture is transmitted; how conflict is mediated; and how problems, assessments, interventions and strategies are formulated in nursing research. w I thank Dr. Virginia Ruth and Dr. Judith Strasser, professors in the University of Maryland at Baltimore Intercultural Community Health Program, for their continued support. REFERENCES 1. 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