The Supervisory Handbook ~ A 5-Part Series – Part 5 Understanding Your Leadership Style 1) What are some of the key attributes of a leader? 2) Earning and , as well as being able to communicate the 3) 4) of the organization are key. Other factors in employees being willing to “follow the leader” are: a) a leader who is willing to seek b) a leader who knows his/her c) a leader who doesn’t pass the d) a leader who is able to make good e) a leader who is a good f) a leader who g) a leader who is willing to information h) a leader who helps to his/her employees i) a leader who clearly explains the necessary resources to accomplish assigned tasks j) a leader who develops his/her employees as a in a timely manner for his/her employees and provides Your leadership style has much to do with your personality and your style. www.LindasWorkshops.com LINDA BRUNO 1-877-216-5781 [email protected] Online Rev. 11/11, Part 5 of 5, 2.0 1 5) There are many descriptions of personality and behavioral styles. Let’s look at Florence Littauer’s “Personality Puzzle” to understand four basic styles: (www.thepersonalities.com) PERSONALITY STRENGTHS & WEAKNESSES...and Leadership POPULAR SANGUINE STRENGTHS WEAKNESSES Loves fun Charming People person Likes flexibility Positive Storyteller Sense of humor Curious POWERFUL CHOLERIC STRENGTHS WEAKNESSES Born leader Delegates Loves a challenge Confident Usually right Determined Likes change Unemotional 2 PERFECT MELANCHOLY STRENGTHS WEAKNESSES Genius prone Analytical Appreciates quiet Sensitive Meticulous Schedule-oriented Content to be in background Makes friends cautiously PEACEFUL PHLEGMATIC STRENGTHS WEAKNESSES Easygoing Quiet Finds the easy way Able to hide emotion Patient Witty Tactful Consistent What have you discovered so far about your own leadership style in relation to the strengths and weaknesses of your personality/behavioral style? 3 Popular Sanguine Powerful Choleric Peaceful Phlegmatic Perfect Melancholy Place the appropriate words in the box with the matching personality style(s): A) 2 are task-oriented 2 are people- oriented B) 1 is a watcher 1 is a talker 1 is a thinker 1 is a doer C) Who is the support person? Who is the creative person? Who is the detail person? Who takes the lead? D) 1 wants to get it done 1 wants to get along 1 wants to get attention 1 wants to get it right 4 Based on what you now know, what contributes to their self-worth? POPULAR SANGUINE: POWERFUL CHOLERIC: PERFECT MELANCHOLY: PEACEFUL PHLEGMATIC: As a leader, how might each style deal with change in the workplace? POPULAR SANGUINE: POWERFUL CHOLERIC: PERFECT MELANCHOLY: PEACEFUL PHLEGMATIC: 5 What kind of work environment might they enjoy? POPULAR SANGUINE: POWERFUL CHOLERIC: PERFECT MELANCHOLY: PEACEFUL PHLEGMATIC: Write a few key words for a help-wanted ad that would attract each style: POPULAR SANGUINE: POWERFUL CHOLERIC: PERFECT MELANCHOLY: PEACEFUL PHLEGMATIC: Youth Services Department Head Manitowoc (WI) Public Library, overlooking beautiful Lake Michigan, seeks a dynamic children’s librarian to lead our Youth Services staff to provide even better service in the future. The successful candidate will understand theories of infant, child and adolescent learning and development, and put that understanding to work planning and implementing a wide-range of programs (preferably including oral storytelling traditions), as well as building upon an already outstanding collection. This person will supervise Youth Services staff, administer the department budget, serve on the library’s management team, and work with community organizations that serve children and families. 6 THE SEARCH IS ON - SELECTING THE RIGHT PERSON FOR THE JOB 1) Do an in-depth analysis of the and aptitude required for the position you want to fill. a. b. c. d. e. f. 2) Focus less on past and more on traits. a. what them b. how they make c. how they 3) Use questions to draw out details; a. b. give me an 4) Ask about past to determine their 5) with others Reflect on how you about a time when... of how you... situations . after the interview. Librarian I: This is the entry level in the Librarian class series. Under immediate supervision, perform professional library work in one or more assigned areas of the Library; perform extensive customer service duties; provide general and specialized reference, reader’s advisory, referral, and information services to patrons in person, by mail, e-mail, and over the telephone; aid patrons in the selection of materials, collections and resources; perform manual and electronic searches of sources; participate in supervising assigned volunteers; plan, schedule, and publicize library programs, exhibits, and events for children, youth and adults; conduct community outreach including presentations at local schools; operate a variety of office machines; attend and participate in workshops, seminars, conferences, and training programs; maintain Federal Depository Collection according to Federal standards; maintain Arcadia History Collection and library archives; catalog all library materials; assist in the development, implementation, and evaluation of programs and services in the assigned areas of reference, children’s services, or technical services; select and evaluate materials including books, magazines, audio, video, electronic database and CD-Rom products; continually weed collection; and perform other related duties and responsibilities as assigned. 7 Reflecting on your personality/behavioral style, how might each of the styles interact with you? If you are a POPULAR SANGUINE: POPULAR SANGUINE: POWERFUL CHOLERIC: PERFECT MELANCHOLY: PEACEFUL PHLEGMATIC: If you are a POWERFUL CHOLERIC: POPULAR SANGUINE: POWERFUL CHOLERIC: PERFECT MELANCHOLY: PEACEFUL PHLEGMATIC: 8 If you are a PERFECT MELANCHOLY: POPULAR SANGUINE: POWERFUL CHOLERIC: PERFECT MELANCHOLY: PEACEFUL PHLEGMATIC: If you are a PEACEFUL PHLEGMATIC: POPULAR SANGUINE: POWERFUL CHOLERIC: PERFECT MELANCHOLY: PEACEFUL PHLEGMATIC: 9 To be a more effective leader, based on your personality/behavioral style, in what ways might you need to adapt to each of the 4 behavioral styles? If you are a POPULAR SANGUINE: POPULAR SANGUINE: POWERFUL CHOLERIC: PERFECT MELANCHOLY: PEACEFUL PHLEGMATIC: If you are a POWERFUL CHOLERIC: POPULAR SANGUINE: POWERFUL CHOLERIC: PERFECT MELANCHOLY: PEACEFUL PHLEGMATIC: 10 If you are a PERFECT MELANCHOLY: POPULAR SANGUINE: POWERFUL CHOLERIC: PERFECT MELANCHOLY: PEACEFUL PHLEGMATIC: If you are a PEACEFUL PHLEGMATIC: POPULAR SANGUINE: POWERFUL CHOLERIC: PERFECT MELANCHOLY: PEACEFUL PHLEGMATIC: 11 BEING A LEADER THEY WILL FOLLOW 10+ WAYS TO ESTABLISH CREDIBILITY & RESPECT 1. Be and keep your . 2. Talk to everyone with a 3. Welcome constructive 4. Reinforce your dialogue with your 5. Speak up for yourself and your . 6. Remain and be . 7. Give and 8. Never talk your organization 9. Be attitude. . pattern. when deserved. . and easy to talk to. 10. Encourage employees to 11. Share their work and personal lives. , and , . Which of the 11 items listed could you improve upon? What is one thing you will do differently as a result of what you’ve learned today? HOW will you make this change? 12 ARE YOU A GOOD SUPERVISOR? Y=YES U=USUALLY O=OCCASIONALLY N=NO 1. Do you personally thank employees for doing a good job - one on one, in writing, or both? 2. Are you willing to take time to meet with and listen to your employees? 3. Do you provide specific feedback about your employees’ performance? 4. Do you strive to create an environment that is open, trusting, and fun? 5. Do you provide your employees with information on upcoming products and strategies, how the company makes and loses money, and how each employee fits into the overall plan? 6. Do you involve employees in decisions, especially those that affect them? 7. Do you encourage employees to have a sense of ownership in their work environment? 8. Do you create partnerships with your employees by giving them a chance to grow and learn new skills? 9. the Do you celebrate the successes of the organization, the department, and individuals in it? 10. Do you use performance as the basis for recognizing, rewarding, and promoting your employees? 11. Do you provide a thorough orientation to new employees? 12. Do you assign work so that your employees are able to use their skills? 13. Do you promote employees’ participation in “high visibility” activities? Which of the items listed above could you improve upon? 13
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