Psycholinguistics explains many journalism caveats By Katherine C. McAdams In four years of teaching news writing, I have taught students many elementary rules of writing. My admonitions to keep sentences short and simple, to make statements positive and active often are answered by inquiring students with the question, "why?" My answers have ranged from "Because people read only simple stories," to "because we need to save space," to "That's just the wa,y it's done." In psycholinquistics, I have found better explanations for journalistic ' caveats. Understanding what is known about the processes that underlie language production and comprehension led me to see that many principles of journalism are grounded in psycholinguistic research. The findings of psychologists and linguists, particularly over the past 20 years, bear out tricks of the journalistic trade that have been practiced for most of the 20th century. Studies illuminate for the student journalist some of the characteristics of human witnessing, remembering, and recounting of events. The fallibility of memory is a recurring theme in the literature of psycholinguistics. '' Reconstructions from memory are subject to strong biases," say Clark and Clark.^ Bartlett found that experimental subjects recounting stories they had recently heard tended to sharpen some details to leave out or level out other details, and to provide rationalizations for events that were not present in the original version.^ Journalists should beware of tendencies to sharpen, level and rationalize in their recounting of events — tendencies that may be exaggerated under limitations of time, space and newsworthiness. Fillenbaum found that subjects asked to paraphrase sentences that were read to them had a tendency to normalize unusual sentences. For example, the sentence, "He dressed and had a bath," would be normalized Information gathering Journalists gather information in to correspond to the usual time two ways: (1) direct observation of ordering of events: "He had a bath events or written records and (2) and dressed" or "He undressed and interviewing people who have had a bath." Some 60 percent of knowledge based on direct Fillenbaum's subjects normalized observation. In all information unusual sentences.^ gathering, journalists are taught that Strohner and Nelson found that accuracy and objectivity should children who heard a variety of govern the process. sentences and were shown pictures Journalists may be trained to be dealing with a cat, a mouse and a objective witnesses, but they and the chase — for example, cats chasing people they interview are likely to be dogs or cats and dogs playing — were imperfect witnesses. Psycholinguistic most likely to recall any combination of elements as "The cat chased the UcAdamt i* a Ueturer ami PKD. stMdeiU ai the School of mouse," suggesting another form of Jovmalim at the Vnivertity ofNorth Carolina at Chapel Hill. Journalism Educator, Winter 1985 normalization.* Journalists daily reconstruct events from memory and are subject to normalizing and other forms of altering original occurrences. Even note-taking is subject to the weaknesses of short-term memory, since many quotes take longer to record than the 40-syllable or 15-second life that short-term memory is estimated to possess.^ These findings underscore the need for journalists to develop methods for taking fast, accurate notes and also suggests that tape-recording or videotaping is highly desirable for coverage of sensitive or fast-moving events. Bransford and Johnson found that background knowledge about a story or event improves memory for content.® This suggests that background research prior to covering an event may help to counteract some biases that affect memory. The findings of Bralett, Fillenbaum, and of Strohner and Nelson may also serve as cautions to journalists in dealing with interviews. The reports of eyewitnesses are likely to undergo leveling, sharpening, rationalization, normalization and other biasing effects. In addition, journalists may increase distortion by asking certain kinds of interview questions. The work of psychologist Elizabeth Loftus on leading questions has profound implications for journalists. Loftus studied both immediate answers to leading questions and also their lasting effects on memory for events. To study the influence of the wording of questions, Loftus and Zanni showed experimental subjects a film of a car crash. Following viewing, some subjects were asked, "Did you see a broken headlight?" Others were asked, "Did you see the broken headlight?" In fact, there was no broken headlight. Significantly more subjects answered yes to the question, "Did you see the broken headlight?" The same question also yielded more answers of "I don't know" (if I saw a headlight). It appears that the mere presence of the article "the," betraying an assumption on the part of the interviewer that there was a headlight in the film, at least confused the subjects, and, in many cases, misled them entirely.^ In another study, Loftus planted more definite presuppostitions in interview questions. Subjects watched a film of an automobile accident. After the film, some were asked the straightforward question, "How fast was the car going when it turned right?" Others were asked a question that contained a false assumption: "How fast was the car going when it ran the stop sign?" In fact, there was no stop sign. One week later, subjects were recalled and asked some additional questions, one of which was "Did you see a stop sign?" In the group that heard the misleading question one week earlier, significantly more answered "yes."^ In a similar experiment, subjects viewed a class disruption staged by a group of eight demonstrators. Following viewing, half the subjects were asked the presupposing question, "Was the leader of the 12 demonstrators male?" Others were asked, "Was the leader of the four demonstrators male?" One week "The findings of psychologists and linguists,... bear out tricks of the journalistic trade that have been practiced for most of the 20th century." Journalism Educator. Winter 1985 later subjects returned and were asked how many demonstrators appeared in the classroom film. Those who had been asked the "12" questions reported an average 8.85 people, while those who had heard the "four" questions reported an average of 6.4 people.' Loftus and Palmer showed afilmof an automobile accident. Groups of subjects were asked a question that was identical for all groups except for the verb used. The question was "How fast were the cars going when they smashed?" — with the words "collided," "bumped," "contacted" and "hit" substituted for "smashed" in various groups. Subjects then were asked to estimate how fast the cars were going at the time of the accident. Loftus and Palmer found that subjects who heard the word "smashed' consistently answered with a higher estimated speed. ^° Implications of the Loftus studies are obvious: It appears that the wording of questions may affect what a person will say in an interview as well as the person's perception or memory of what actually happened. Fillenbaum warns that linguistic memory is really for "interpretation" rather than for actual content — another argument for confirming information with several sources, for careful note-taking and for increased use of tape recording." Knowing about these psycholinguistic studies will not solve the problems of journalists striving to be accurate and objective; human beings appear to be imperfect observers and reporters by nature. However, an awareness of human weaknesses in reconstructing events may serve as a guide to careful reporters as they decide how to take notes, what kinds of questions to ask, which facts to check with other sources and what kinds of information to regard with healthy skepticism. Journalism Educator, Winter 1985 Story Construction Some psycholinguistic advice on story construction comes from research on the Given-New Contract. Clark and Clark define the GivenNew Contract as "an implicit agreement between speakers and listeners (a) to use given information to refer to information listeners can uniquely identify from what they already know and (b) to use new information to refer to information they believe to be true but is not already known."^^ An appropriate amount of "given " information in a communication is an aid to memory and thus to understanding, according to Clark and Haviland. They propose that given information provides a sort of "mental address" to the listener, who from given information can tell where new information is to be filed and integrated.'* Cooperation between speaker and listener (or writer and reader) along the lines of the Given-New Contract is therefore essential to meaning. The work of Grice suggests that communication will break down entirely if there is insufficient "relation" between new information and ongoing discourse.'* Considering the Given-New Contract, the news writer should construct stories with care, tying each new element firmly to familiar information. Providing established information is called by journalists 'backgrounding," and is a basic technique of news writers. Readers presumably will operate as Clark and Clark hypothesize, both needing and expecting given information to precede new information.'^ Bransford and Johnson found that information received out of a meaningful context was hard to understand and remember. In an experiment, subjects heard a passage about a spaceship landing. One group heard the passage and saw an accompanying photograph, while other subjects saw no photograph. The group with the contextual aid of the picture had better understanding of and meniory for the passage.^* In a similar experiment, instructions on how to wash clothes were given to one group with the title "Washing Clothes." Another group, which did not receive the title of the passage, had more problems understanding and remembering the task described in the passage." These findings suggest that journalists carefully place new information in a meanin^ul context, and place given information before new information. Although this lesson at first sounds like a contradiction to inverted pyramid form, some veteran news writers display a subtle understanding of these concepts daily in such leads as "A congressman charged Aug. 24 with driving under the influence of alcohol was acquitted today." Many times, however, given-new considerations are ignored, often to the detriment of readers. Sentence construction Many principles of composition pertain to the writing of sentences. The first and second of Gunning's principles of clear writing are "Principle One: Keep sentences short," and "Principle Two: Prefer the simple to complex. "^^ Some reasons why short, simple sentences are more easly understood by readers are found in recent psycholinquistic research. Deese studied 20,000 sentences taken from what he calls "informed discourse — people trying to inform one another." He found that 90 " . . . active sentences take less time to process and understand than passive ones." percent of the sentences were 10 seconds or less (10 to 15 words, approximately). One third of the sentences were single, independent clauses, upholding the journalistic assumption that conversational writing is made up of short sentences. 1* Complex sentences contain underlying concepts called "propositions" by psycholinquists. For example the sentence, "The old man smoked his awful cigar," contains three propositions: The man is old, he smoked a cigar, and the cigar is awful. Kintsch and Keenan found that proposition-loaded sentences take more time to read and comprehend, at the rate of approximately 1.5 additional seconds per additional proposition. ^^ The literature of good news writing describes ways to keep sentences simple and short, and these methods are supported by psycholinguistic research. "Use the active voice" is one of Strunk and White's elementary principles of composition and also a directive in most beginning news writing texts.^i "Active verbs not only bring sentences to life, they shorten them as well," says Gunning.22 Studies of active and passive sentences by Gough and by Slobin reveal that active sentences, even when they are longer sentences, take less time to process and understand than passive sentences. ^^, ^* In only one case were passive sentences more quickly processed than active sentences: when he object, or the initial noun, was old information rather than new information.26 It appears that adherence to the Given-New Contract should override the desire to make all sentences active. A lead such as "The leash law proposed Wednesday by the mayor was endorsed by the City Council today," Journalism Educator, Winter 1965 even though it is passive, it is a better choice than he active alternative, "The City Council today endorsed a leash law that was proposed Wednesday by the Mayor." A second way to keep sentences short and simple is to keep them in natural or normal order: subject, then predicate. Bever notes that most English sentences have the order of agent-action-object.''* Deese, in his research on informed, naturally occurring language, found that the most commonly occurring constructions in informed conversation were (1) single, independent clauses, (2) subject plus verb and object complement, (3) subject, verb and relative clause, and (4) independent clauses containing parenthetical expressions.^'' Structuring sentences in natural order serves also to keep them in line with the Given-New Contract. Clark and Clark say that when people talk, "they have something they want to talk about and something they want to say about it. These functions are conveyed, respectively, by the subject and the predicate...in most sentences, the subject is given information and the predicate new information. "2* Additional preferences for sentence ordering is suggested by psycholinguistic research. For example, readers expect the first clause in a sentence to be the main clause. Clark and Clark suggest that the comprehension process assumes "the first clause to be a main clause unless it is marked at or prior to the main verb as something other than a main clause."^^ Clark and Clark also conclude that "English speakers also generally prefer to use sentences with the main clause before the subordinate. "^^ Research also suggests that sentence order correspond to sequence or order in real time. Fillenbaum's work discussed earlier Journalism Educator, Winter 1985 "Research also suggests that sentence order correspond to sequence of order in real time." showed that listeners, paraphrasing unnaturally ordered sentences, will re-order these sentences in memory to correspond to the usual order of things.^' Clark and Clark noted that events are normally related in the order in which they occur, and that listeners and readers "look for the first of two clauses to describe the first of two events, and the second clause the second event, unless they are marked otherwise."*^ Thus the reader of the sentence, "The boy jumped the fence, and patted the dog," would assume that the boy first jumped the fence, then patted the dog. Strunk and White give readers a third tip for keeping sentences simple: "Put statements in positive form."** Transformational grammar suggests that negation always requires at least one additional transformation or step in mental processing. Miller indicates that additional transformations may be costly to the reader or listener in terms of time and energy.** Research on processing denials also supports the edict to state things positively. A number of studies by Wason involve the verification of denials.*^ Subjects were given negative statements, such as "John's car isn't blue," and were asked to tell whether the statement was true or false. Other subjects were given positive statements. The Wason studies found that verifying denials took about a half-second longer than did judging affirmative statements. Considering these findings, journalists who seek to speed their readers on can save both time and space by keeping statements positive. "Research on processing deniais aiso supports the edict to state things positiveiy." Psycholingxiistic research has more advice for journalistic writers, plus aids for writing better headlines and for explaining to student editors why good writing and good headlines work as they do. But to exhaust the topic of journalistic lessons in psycholinguistics — to build a complete bridge between two approaches to communication — is a task worthy of a book, or at least a thesis. It is satisfying to see that what journalists have instinctively adopted as "the best way" to do things is consistent with the findings of researchers in another field of knowledge. ' Herbert H. Clark and Eve V. Clark. Piychology and Language: An Introduction to PtyehoUnguMict (New York: Harf&uri Brace JovatwtHch. Inc.. 19771. p. M*' FC Bariletl. Kemembering: An Experimental and Social Study (Cambridge: Cambridge University Press, 19Si). ' Samuel Fillenbaum. "On Ccrping with Ordered and Unordered Corijuncti^v Sentences." Journal of Experimental Ptychology. 87:90-93 (I97S). " Clark ami Clark, Op, dt,, p. »i. •• Herbert H. dark and S.B. Haviland, "Comprthention and the Given-New Contract," in R,0. Freedle, ed.. Discount Production and Comprehention (Norwood, NJ.: Ablet Publishing, 1977), pp. 1-iO. " H.P. Grice, "Logic and Conversation, "in P. C^le and J. Morgan, eds.. Syntax and Semantics, Volume I: Speech ^cts, (New York: Seminar Press, 1975). " Herbert H. Clark and Eve V. Clark, "Semantic Distinctions and Memory for Complex Sentences." Quarterly Journal of Experimental Psychology, tO:129-I38 (1968). '* J.D. Bransford and M.K. Johnson, "Contideraiions of Some Problems of Comprehension," in W.G. Chase, ed.. Visual Information Processing (New York: Academic Press, 1973) pp. 383-i38. " Ibid, " Gunning, Op, cit, p. ix. " J. Deese, "Thought into Speech," American Scientist, 66:3H-3il (1978). 'o IV. Dintsch andJ. Deenan, "Reading Rate ani Retention as a Function of Propositions in the Base Structure of Sentences," Cognitive Psychology, 5:i57-t7i (1973). »' William Strunk Jr. and E.B. White, The Elements of Style (New York: MacMiUan Publishing Company, tnc.. 1979). " Gunning, Op. rit, p. lit. " P.B. Gough, "The Verification of Sentences: TkeEffecUof Delay of Evidence and Sentence Length," Journal of Verbal Learning and Verbal Behavior, 5J,9g-i96 (1966). " D.I. Slobin, "Grammatical Transformations and Sentence Comprehension in Childhood and Adulthood," Journal of Verbal Learning and Verbal Behavior. 5:il9-it7 (1966). Ibid. •• T.G. Bever, "The Cognitive Basis for Linguistic Structures, " in J.R. Hayes, ed.. Cognition and the DevehpmeiU of ' H.Strohner andK.E. Nelson, ••TheYaungCkild'sDevelopLanguage (New York: John Wiley and Sons, 1970) pp. t79-3St. ment of Sentence Comprehension: Influence of Event ProbabUity, Kimverbal Context. Syntactic Form, and Strategies." Child " Deese, Ibid. Devetopment. 1,5:567-576 (197ij. " Clark and Clark, 1977, p. 3i. ' Jackie S. Sachs, "Recognition Memory for Syntactic and Semantic Aspects of Connected Discourse," Perception and " Op. cit, p. 68. Ptychophytia. !:i37-U2 (1967). " Op, cit, p. 70. ' J.D. Bradford and M.K. Johnson, "Cemiderations of Some Problems of Comprehension." in W.G. Chajie. «t, Visual " Fillenbaum, 1971, Ibid, Information Proctuing (New Yoirk: Academic Press, 197S), pp. 38s-isa. " Clark and Clark, 1977, p. 78. ' E.F. Lqftus and G. Zanni, "Eyemtness Testimony: The Influence of the Warding of a Question," Bulletin of the Ptyehonomie Society, 5:86-98 (1975). ' E.F. Loftut. "Leading (iuestions and the Eyemtness Report," Cognitive Ptychology, 7:560-571 (1975). ' Ibid, " E.J. Loflus and J.C. Palmer, "Recomstrvctions of Automboile Destruction: An Example of the Interaction Between Language and Memory," Journal of Verbal Learning and Verbal Behavior, 13:585-589 (t97i). " Samuel Fillenbaum (lectures. University Carolina at Chapel Hill, 1983). » StTunk and White, Ibid. " GA. Miller, "Some Psychological Studies ofGrvmmar," American Psychologist, t7.7i8-76t. » PC. Wason, "The Processing of PostiiveGMlNsgativs Information," Quarterly Journal of Experiwttntal Psgehology, tl:9t-m (1959); P.C. Wason, "Response to Affirmative and Negative Binary Statements," Britith Jturtul af Psychology, St: t3S-Ht (19ei); P.C. Wason, "The Contexts rf Plausible Denied," The Journal of Verbal Learning and Vtrbal Behavior, i:7-n (IMS). of North Joumaliam Educator, Winter 1915
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