PERSONAL BANKING BUSINESS BANKING WEALTH MANAGEMENT Message From the Chairman and the President Helping families purchase their first homes, financing expansions of local businesses, providing outstanding service to thousands of customers and supporting our communities. That’s what we do at Bank of New Hampshire. We are a leading, independent, mutually owned bank focused solely on New Hampshire and the success of our customers and the communities we serve. With 22 offices throughout the state, we are New Hampshire’s local bank with over 280 dedicated employees serving customers in communities large and small. Since our founding 184 years ago, we have been committed to providing the best in banking services with a high level of personal service and the financial strength you can count on for all your financial needs. We are pleased to report that Bank of New Hampshire completed another successful year of growth and solid profitability. At June 30, 2015, assets totaled $1.24 billion, an increase of $21 million over the prior year. Deposits also reached a record $995.2 million at year end. As New Hampshire’s economy continued to strengthen, we experienced increasing demand for credit to assist our customers in meeting their goals. We are pleased to be one of New Hampshire’s leading mortgage lenders. During the past year, Bank of New Hampshire provided over 771 residential mortgages totaling over $110.1 million. We also significantly expanded our commercial banking capabilities and our commercial bankers were busy providing a wide variety of commercial loans and treasury management services to our customers. As of June 30th, commercial loans outstanding reached a record $407 million, an increase of $16 million over last year. Whether a business is large and complex or more modest in size, we have the products, services and expertise to meet the needs of any business, not-for-profit organization, educational institution or municipality. With over $601 million in assets in our care, the Wealth Management division is a leader in managing our clients’ investments and helping them achieve their financial goals. We work closely with our clients to help them establish their objectives and define their personal investment styles. Strategies are then implemented by our experienced trust and investment officers in a highly personalized and tailored approach. Companies throughout the state also look to us to manage their employee retirement plans. Our Retirement Plan Services professionals have the expertise and competitive products to successfully meet the needs of any company for its employee retirement plans, from simple to complex. In banking, financial strength is paramount. In addition to solid earnings, Bank of New Hampshire’s capital of over $140 million is a solid foundation upon which the bank is built. Our common equity ratio of 14.01% and our total capital ratio of 15.34% are far in excess of all regulatory requirements to be considered “well capitalized” by the FDIC. As a mutual bank without stockholders, all of our earnings are reinvested in the capital of the bank to improve our products and services for the benefit of our customers and communities. Part of our mission is to be a good corporate citizen and partner in the communities we serve. To that end, Bank of New Hampshire invested over $540,000 in charitable and community 1 initiatives to help make our state a great place to live and work. In addition to our financial support, employees volunteered more than 10,800 hours in community service activities across the state. We are proud of our civic leadership and community support and know that we will only be successful if our communities thrive and remain strong. This past year, we were saddened by the passing of Paul L. Normandin and John F. Goddard, Jr. who served our bank with distinction for many years. Paul was elected a Corporator in 1965, a Director in 1968 and served as Chairman from 1988-2005, retiring from the Board in 2006. John was elected a Corporator in 1969, a Director in 1971 and retired in 1997. Both continued to stay connected to Bank of New Hampshire as Senior Directors during their retirements. Paul and John provided outstanding leadership to our bank and we honor them for their lasting contributions to our growth and success. They will be deeply missed. In closing, we would like to thank all of our employees for their dedication and hard work. We can only be as good as the people on our team and we are proud that we have the best, most professional and dedicated group of employees of any bank in the state. We are also grateful to our Directors and Corporators for their sound advice and counsel, which helps ensure that Bank of New Hampshire remains a strong, independent, mutual banking organization. After many years in the doldrums, the New Hampshire economy seems to be perking up. Unemployment is now below 4% and there are many signs that we have recovered from the depths of the last recession. As we look toward the future, Bank of New Hampshire will continue to play a key role in the growth, development and prosperity of the Granite State. That’s our pledge. Sincerely, Bruce D. Clow Chairman of the Board K. Mark Primeau President and CEO 2 3 MONADNOCK PAPER MILLS, INC. Richard Verney | Chairman and CEO Being a family owned business and the oldest continuously operating paper mill in the United States, Monadnock Paper felt strongly about partnering with a New Hampshire bank. They understand the importance of keeping business local and wanted a company that shared that philosophy. Monadnock Paper prides themselves on the quality paper they produce and attributes their success to their great employees and their expertise. Monadnock Paper looked to Bank of New Hampshire to provide 401k plans with customized training and consultations along with local service for their business and employees. In addition to the banking relationship, Bank of New Hampshire, the oldest bank in New Hampshire, partnered with Monadnock Paper by printing this year’s Annual Report on their quality product. 4 5 BAMFORD INVESTMENT COMPANY, LLC David Bamford | Attorney and Real Estate Investor David Bamford finds his community and business relationships most important to him. Also important to him is working with a company invested in giving back to the community with a desire to see the City of Dover and its residents thrive. As a retired lawyer and an active real estate investor, it is important to David that his banker serve as a trusted resource. Bank of New Hampshire serves as that resource and offers all of the products and services needed both personally and professionally for the business. 6 7 BK SYSTEMS, INC. Beth Mortell | Treasurer Karl Klardie | President Bank of New Hampshire provides rapid and personalized responses to any issues or needs facing BK Systems. They trust in the people and institution that holds their money, processes their checks, provides banking and non-banking business references, and manages their retirement assets. They place an importance on the needs of the business and their employees. BK Systems appreciates that Bank of New Hampshire prides itself on being New Hampshire’s local bank, focusing on the needs and wants of New Hampshire companies and individuals. Its focus on funding local projects, providing financing to local entrepreneurs and charitable giving to New Hampshire-based organizations is important to them. 8 9 NORTH CONWAY COMMUNITY CENTER Mark Miller | Board President Ryan Sommer | Executive Director With a mission to serve the community, the North Conway Community Center, a non-profit organization, partnered with Bank of New Hampshire to make its vision a reality with the construction of a new community center. North Conway Community Center chose Bank of New Hampshire because the bank listened to its needs, invested in its future and showed a commitment in making its dream a reality. It is important to North Conway Community Center that Bank of New Hampshire shares its vision of investing in the citizens of North Conway and is a trusted advisor and a partner for its future. 10 NEW HAMPSHIRE’S LOCAL BANK MAKING A DIFFERENCE SINCE 1831 Bank of New Hampshire, founded in 1831, provides deposit, lending and wealth management products and services to families and businesses throughout New Hampshire. With 22 offices statewide and assets exceeding $1.2 billion, Bank of New Hampshire is the oldest and one of the largest independent banks in the state. Bank of New Hampshire is a mutual organization, focused on the success of the bank’s customers, communities and employees, rather than stockholders. PRESTIGE PLUS 25 YEAR ANNIVERSARY We are very proud to announce that Bank of New Hampshire’s Prestige Plus program is celebrating its 25th anniversary in 2015! Over the past 25 years, the Prestige Plus program has built a large and loyal following and has rewarded hundreds of members with memories and friendships that will last a lifetime. The program has brought members all over the world including destinations such as Ireland, Machu Picchu, Costa Rica, Kenya, Tanzania, and many more. 11 WE LOVE NEW HAMPSHIRE BANK OF NEW HAMPSHIRE GIVES BACK Bank of New Hampshire is proud to be a civic leader and is focused on making the Granite State a better place to live, work and do business. To support a wide variety of charitable organizations throughout New Hampshire, annually the bank contributes as much as $1,000,000 to over 350 non-profit organizations and our employees volunteer more than 10,800 hours. Bank of New Hampshire is dedicated to supporting our customers and communities by offering products and services our customers need to allow them more time to focus on their personal lives and to run their businesses. BEST BANK Bank of New Hampshire is honored to have been recognized for many prestigious accomplishments over the years and was most recently selected as a winner in New Hampshire Business Review’s 2015 Best of Business (BOB) Awards. The bank was chosen from the statewide readers’ survey as the Best Local Bank for Small Business for the third consecutive year. This award is a result of the dedication our employees have to our mission of providing the best service to our customers and communities. Thank you to the many businesses, community partners and residents who voted for us. 12 ELIZABETH BROTHERS - BANK OF NEW HAMPSHIRE Retail Loan Processing Supervisor and Assistant Systems Administrator Elizabeth Brothers has been an employee of Bank of New Hampshire for five years, starting as a Mortgage Loan Processor and Closer. Throughout the years she has excelled in her career and was most recently promoted to Retail Loan Processing Supervisor and Assistant Systems Administrator. Under Elizabeth’s leadership, the retail loan processing team is instrumental in the mortgage lending process and moves submitted loan applications through processing to the closing and handles all of the necessary documentation. Elizabeth strives to build strong relationships with bank customers and serves as a trusted resource throughout the buying process; which for many is the biggest purchase they will ever make. The bank understands the values of family and community which empower employees like Elizabeth to want to be the best they can be in assisting individuals and families with the purchase of their dream homes. 13 JONATHAN SHAPLEIGH - BANK OF NEW HAMPSHIRE Vice President, Commercial Banker Jonathan Shapleigh holds a degree in business management from Plymouth State University where his banking career was launched in 2005 as an intern in the commercial division of Bank of New Hampshire. Upon graduation, Jon was offered a full-time position and is a great representation of the bank’s dedication to hire local talent, foster career growth, and retain New Hampshire’s college graduates. Through having access to strong leadership, experienced mentors, and multiple bank supported educational opportunities, Jon has excelled as a Commercial Banker. Jon’s primary focus is serving local businesses in Rochester, Dover, and the seacoast communities of New Hampshire. Working for Bank of New Hampshire allows Jon, a community minded individual, to volunteer his time as a member of the Rochester Economic Development Commission, a member of the Mount Washington Valley Economic Development loan review committee, a board and finance committee member for the Children’s Museum of New Hampshire, a member of the Rochester Rotary Club, and a Rookie League baseball coach in Rochester. 14 MANAGEMENT COMMITTEE K. Mark Primeau Robert E. Curtis Thomas A. Drouin Barry S. Leonard, Jr. Paul C. Nee Gayle E. Price Marc L. Rayburn Vickie L. Routhier Cydney D. Shapleigh-Johnson President & Chief Executive Officer Senior Vice President Chief Commercial Banking Officer Senior Vice President Chief Accounting Officer, Treasurer & Controller 15 Executive Vice President Chief Risk Officer Senior Vice President Chief Information Officer Senior Vice President Chief Retail Banking & Marketing Officer Senior Vice President Chief Retail Lending & Operations Officer Senior Vice President Chief Human Resources Officer Senior Vice President Chief Wealth Management Officer Directors and Corporators DIRECTORS CORPORATORS Claudette L. Ayotte Vice Chairman of the Board Retired Public Relations Coordinator Irving Oil Charles L. Aiken Retired Treasurer Bourdon’s Institutional Sales, Inc. Matthew J. Albuquerque President/Founder Robert E. Benoit Consultant to Banks, Retired Next Step Bionics & Prosthetics, Inc. Auditor Richard W. Long Deborah DeScenza Retired Executive Director Farmsteads of New England, Inc. Bank of New Hampshire Mary B. DeVeau President/CEO Concord Regional Visiting Nurse Association Sandra T. McGonagle Retired Principal/Consultant Robert A. Dietz Attorney, Member/Manager Normandin, Cheney & O’Neil, PLLC Paul Montour Retired Owner/Operator McDonald’s Restaurant PAMCO Richard W. Burpee, Jr. President Redwing Property Maintenance Services, LLC David K. Bamford Attorney Bamford, Dedopoulos & Regan, PLLC Bruce D. Clow Chairman of the Board Past President & CEO Bank of New Hampshire Lori L. Barnes Retired President Claremont Concord Railroad Corp. Gregory M. Dickinson Retired President & CEO Village Bank & Trust Michael R. Baron President and CEO Baron’s Major Brands Ann Duschatko Managing Member Absolute Title LLC Gregory A. Goddard General Manager Gunstock Mountain Resort Ryan Barton CEO Mainstay Technologies Robert J. Evans, M.D. Anesthesiologist Lakes Region Anesthesiology K. Mark Primeau President & CEO Bank of New Hampshire D. Scott Beane Certified Public Accountant Dana S. Beane & Company P.C., CPAs Peter Filaroski Owner/Manager Filaroski Properties Kenneth L. Robinson, Jr. Retired General Counsel Northeast Delta Dental Suzanne L. Stiles Retired Senior Vice President, Administrative & Facility Services LRGHealthcare Russell W. Thibeault President Applied Economic Research, Inc. SENIOR DIRECTORS Donald F. Beane Retired Treasurer Wilkinson-Beane-SimoneauPaquette Funeral Home Rodney N. Dyer Chairman Emeritus Bank of New Hampshire; Attorney Wescott Law, PA John E. Gauthier Retired David R. Lynch Retired CPA Denoncourt, Waldron & Sullivan, P.A. Harold Noreen, Jr. Retired Bergen-Paterson Pipesupport Corporation Russell J. Beane President and Treasurer Wilkinson-Beane-SimoneauPaquette Funeral Home H. Edmund Bergeron President H.E. Bergeron Engineers, Inc. Roger E. Bouchard President & CEO Foxwood Homes LLC Thomas E. Cantin President Cantin Chevrolet, Inc. Robert P. Cheney, Jr. Director & Shareholder Sheehan Phinney Bass + Green, PA Thomas A. Clairmont Retired President LRGHealthcare Joseph M. Conley Senior Vice President/ Chief Operating Officer Concord Hospital Marcia E. Cotter Interior Designer Decorative Interiors John E. Cullity, Jr. Former President Cullity Insurance Raymond P. D’Amante Attorney/Investor Carroll W. Stafford, Jr. Past President & Vice Chairman D’Amante Couser Pellerin & Associates, P.A. Bank of New Hampshire H. Thomas Volpe President Melcher & Prescott, Inc. John F. Weeks, Jr. Retired President Weeks Dairy Foods, Inc. Dennis M. Denoncourt Certified Public Accountant, Principal Denoncourt, Waldron & Sullivan, P.A. Nancy E. Dirubbo ARNP Travel Health of NH Donald Discenzo President Whitefield Hardware, Inc. Paul T. Fitzgerald Partner/Director Wescott Law, P.A. Edward A. Gardner Vice President/Director Hampshire Hospitality Holdings, Inc. Edgar D. McKean Retired Attorney James L. Paine, DVM Veterinarian Russell Animal Hospital, P.A. Wayne W. Presby II Executive Mount Washington Railway Company Judith T. Reever Community Volunteer Wende Richter Owner Quik Laundry & Cleaners Donald Roper Consultant NCM Management, Inc. Christine L. Santaniello Executive Director Lakes Region Community Services Carolyn S. Scattergood Retired Accountant Margaret K. Selig Thomas E. Garfield Director Retired Executive Vice President Laconia Adult Education Bank of New Hampshire Steven A. Silberberg Bruce R. Hamel Attorney President Joseph Skiffington The Home Beautiful, Inc. Builder Norman H. Harris, Jr. Skiffington Homes, Inc. President Nathan Smith Gilford Well Owner John F. Hollinger Smith Farm President & CEO Curtis J. Stafford EPTAM Plastics Vice President John Howe George C. Stafford & Sons, Inc./ Vice President & Co-Owner Stafford Oil Company, Inc. New Hampshire Business Brenda M. Stowe, DVM Sales, Inc. Veterinarian Edward H. Hoyt New Hampshire Humane Retired Society Purity Spring Resort John B. Sullivan, Jr. Margaret P. Kerns Owner Vice President, Clinical Support Sullivan Development Services Sean C. Sullivan LRGHealthcare Certified Public Accountant, Pamela Kocher Principal Managing Partner Denoncourt, Waldron & Kocher & Company, Inc. Sullivan, P.A. Scott Labnon Christopher J. Volpe Innkeeper Insurance Executive The Town & Country Melcher & Prescott, Inc. Motor Inn, Inc. James H. Walker, Jr. Frank H. Lemay President President and Principal Walker Motor Sales, Inc. Milestone Engineering & Construction, Inc. Peter Widmark Real Estate Developer Widmark Companies David H. Wood Retired Executive Director AHEAD Inc. HONORARY CORPORATORS Howard L. Bacon Retired Elaine Bonnette Farming-Prize Polled Herefords Oak Ledge Farm Gail R. Brewer Retired CEO Scotia Technology John P. Chandler Retired Attorney David H. Clark Retired Calvin J. Coleman President Alvin J. Coleman & Son, Inc. Peter Duffield Retired Vutek Rene J. Gilbert Retired Builder Gilbert Apartments J. Peter Hare Real Estate Developer/Builder Windward Harbor Co., Inc., Windward Realty Group Pepi M. Herrmann Master Crystal Cutter Pepi Herrmann Crystal, Inc. Gerard J. Horn Retired Pharmacist Lionel R. Houle Retired David S. Howland President Howland Realty, Inc. Robert H. McGrath Retired Insurance Agent Roger McGrath Retired NYNEX Ronald W. Morin Retired J. J. Morin Ronald V. Porter Retired Portlyn Corporation Warren A. Rival Retired Rival Precision, Inc. Armand St. Pierre Retired Restaurant Owner Joni Stover Retired Executive Dow Fuel Company 16 Corporate Officers SENIOR VICE PRESIDENTS Leland J. Beachy Information Security Officer Eric C. Carter Electronic Banking Debra L. Davis Retail Banking Officer Jean M. Dobbins Compliance Officer Valerie J. Drouin Prestige Plus Manager David S. Hart Director of Audit Dean R. Ingram Commercial Banker W. Stephen Loughlin Commercial Banker Christopher H. MacDonnell Treasury Management Services Manager & Business Development Mary E. Mattson Commercial Banker/Team Leader Carolyn B. Peverly Retail Banking Officer Susan J. Richardson Retail Lending Manager Shaun M. Sanborn Facilities, Security & Safety Administrator John E. Swenson Bank Operations Brian B. Tufts Senior Commercial Credit Officer/ Team Leader VICE PRESIDENTS Janet L. Ackerman Commercial Banker Tania L. Baert Commercial Banker/Workout Manager Douglas C. Benton Assistant Controller Cynthia L. Bodah Quality Service & Training Melaine L. Boisvert Business Development Officer Karen K. Cornell BSA Compliance Officer 17 Lindsay D. Cota-Robles Marketing Officer Kathleen L. Crane Trust Officer Luke Daviault Auditor Susan D. Davis Commercial Banker David R. Dinsmoor Mortgage Sales Manager James E. Garfield Technical Support Manager Andrew J. Giovanni Internal Auditor Donna C. Harris Customer Solution Manager Darren M. Howcroft Senior Financial Consultant Patricia R. Kingwill Office Manager Joan E. Leroux Office Manager Therese C. D. Linden Wealth Management Client Support Manager Michael P. Lowrey Data Processing Manager Tina B. Lunderville Market Manager Robert H. Mercer Business Development Officer Elaine L.B. Miller Market Manager Dona G. Murray Investment Officer Peter C. Preston Credit Officer Steven H. Reynolds Wealth Management & Retirement Plans Officer Dirk R.H. Richardson Retirement Plans Officer Jonathan D. Shapleigh Commercial Banker Heidi J. Shaw Assistant Compliance Officer Ellen B. Soucy Business Development Officer Michael J. St. Onge Investment Officer G. Matthew Sweet Data Center Manager Christopher F. Walkley Commercial Banker Karen S. Wilson Community Reinvestment Act Officer ASSISTANT VICE PRESIDENTS Timothy C. Boudreau Office Manager Edith M. Carter Office Manager Antonio O. Chiefe Office Manager Tawnya J. Courtemanche Office Manager Lisa C. Dauphine Project Management Officer Shawna M. Defrancesco Office Manager Donna C. Guimond Office Manager Kathy-Ann Haase-Nelson Recruiting & Employee Relations Officer Martha L. Hardy Office Manager Parker T. Howell Assistant Controller Barbara E. Laros Office Manager Brian S. Main Office Manager Rosemary E. Novotny Office Manager Barbara A. Simoneau Retail Lending Officer Leslie A. Simpson Office Manager Melissa L. Skeats Commercial Banking Administration Manager Karon A. Thibault Deposit Operations Supervisor Jacqueline M. Vickery Mortgage Loan Officer Ralph E. Wegner Information Security & Continuity Manager Mary Beth S. White Office Manager CORPORATE OFFICERS Betty L. Anders Mortgage Loan Officer Jessica L. Beane Assistant Office Manager Dennis E. Cote Mortgage Loan Officer Tammy L. Cote Mortgage Loan Officer Kirstin T. Dickson Banking Office Manager Vickie J. DiPrizio Mortgage Loan Officer Kathleen F. Finnigan Mortgage Loan Officer Dawn M. Fountain Banking Office Manager Thomas J. Galante Wealth Management Officer Anthony J. Ilacqua Banking Office Manager Mary Lee Johnson Banking Office Manager Pauline C. Juneau Retail Loan Center Officer Tracy M. Lockwood Banking Office Manager Tammie M. Mahoney Mortgage Loan Officer Lynda J. Paquette Commercial Banking Administration Officer Jared C. Price Operations Officer Denise A. Rogers Mortgage Loan Officer Lucinda A. Salta Prestige Plus Officer Amanda M. Simino Banking Office Manager Michele L. Thomas Banking Office Manager Consolidated Statements of Financial Condition (In thousands) JUNE 30, 2015* JUNE 30, 2014 $ $ ASSETS Cash and due from banks Interest bearing demand deposits with other banks 23,724 34,359 Short term investments 32,893 34,864 490 359 58,573 68,116 242,123 244,944 Investments in held-to-maturity securities (fair values of $7,731 as of June 30, 2015 and $6,149 as of June 30, 2014) 7,731 6,149 Federal Home Loan Bank of Boston stock, at cost 3,414 3,414 Loans held-for-sale 1,004 694 Cash and cash equivalents Investments in available-for-sale securities (at fair value) Loans receivable, net of allowance for loan losses of $9,276 as of June 30, 2015 and $8,710 as of June 30, 2014 850,358 818,904 Other real estate owned 148 109 Premises and equipment 22,430 23,122 2,948 2,988 21,017 21,017 13 362 28,834 27,984 Accrued interest receivable Goodwill Core deposit intangible Investment in bank owned life insurance Other assets 2,487 Total assets 2,504 $ 1,241,080 $ 1,220,307 $ 218,058 $ 194,382 LIABILITIES AND SURPLUS Deposits: Noninterest-bearing Interest-bearing 777,162 771,270 995,220 965,652 Securities sold under agreements to repurchase 70,550 85,096 Federal Home Loan Bank of Boston advances 17,234 17,128 813 1,839 Total deposits Deferred income taxes, net Other liabilities Total liabilities 16,377 15,384 1,100,194 1,085,099 136,739 130,233 Surplus: Undivided profits Accumulated other comprehensive income Total surplus Total liabilities and surplus $ 4,147 4,975 140,886 135,208 1,241,080 $ 1,220,307 *Unaudited 18 ANTRIM 77 Main Street 588.6333 GORHAM 583 Main Street 466.3352 PLYMOUTH 6 Riverside Drive 536.4200 BEDFORD 256 Wallace Road 471.7043 HILLSBOROUGH 325 West Main Street 464.5444 ROCHESTER 301 North Main Street 330.7000 CENTER OSSIPEE Indian Mound Shopping Center, 300 Route 16B 539.4278 LACONIA 62 Pleasant Street 524.1212 WHITEFIELD 22 King’s Square 837.2532 CLAREMONT 14 Sullivan Street 542.3072 LINCOLN 76 Main Street Route 112 745.3431 WOODSVILLE 55 Central Street 747.2859 CONCORD 167 North Main Street 224.5444 LITTLETON 125 Main Street 444.5192 CONCORD 11 Triangle Park Drive 228.6101 KEENE Loan Production Office 34 West Street 355.3553 CONWAY 23 Main Street 447.2408 DOVER 845 Central Avenue 740.4277 GILFORD 1441 Lakeshore Road Route 11 528.1121 MANCHESTER 705 Hooksett Road 626.1301 MOULTONBOROUGH 960 Whittier Highway Route 25 476.2265 GILFORD One Country Club Road 528.3000 Cover Photo: Meredith, New Hampshire
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