Flight Services
Seattle Campus
Welcome Guide
Seattle Campus Welcome Guide
Welcome to the Flight Services
Seattle Training Campus
Our goal is to give you the vital training required
to operate and maintain your airplanes safely
and efficiently.
Thank you for choosing Boeing Flight Services
for your training. We look forward to meeting and
working with you while you are here. Enjoy your stay!
Our staff wants to help make your training as
pleasant and productive as possible. This Guest
Information Guide will give you the basic information
that you need while you are in training. If you have
any questions that are not answered by this guide,
please call Guest Services at 206-662-4088.
Mark Albert
Director, Campus Operations
Seattle Campus Welcome Guide
1
Seattle Campus Welcome Guide
Guest Information
Badges and security
Food service
Passports and visas
Transportation
You will receive your badge on the first day of training. Please
always wear it clearly visible above the waist while you are at
the Seattle Campus. If you visit other areas of Boeing, please be
aware that you should be escorted by a Boeing employee, both
for your safety and for security reasons. We appreciate
your willingness to abide by this policy
The cafeteria serves breakfast from 0630 to 0900 and lunch
from 1100 to 1300, Monday through Friday. Various other food
items and beverages are available all day from 0630 to 1500.
Vending machines are conveniently located just inside the
cafeteria entrance.
If you are a visitor to this country, you are required to carry
your passport at all times during your stay.
Absolutely no alcoholic beverages are allowed on Boeing
premises or on Boeing transportation.
The gift store, located on the first floor behind the escalators,
is open Monday through Friday, 0900 to 1600. For more
information about the store, please check with the lobby
receptionist or call 206-662-3478.
Transportation is available to and from accommodations near the
Seattle campus. Because Southcenter and Tukwila are located
conveniently near our building, we recommend that you choose
accommodations in these areas. Both Southcenter and Tukwila
offer a wide range of shopping, dining, and entertainment.
Depending on your training program, you may be eligible to take
advantage of Boeing Transportation. If so, Boeing Transportation
will pick you up at your accommodations approximately 15–30
minutes before the start of training in the morning and return you
at the end of the training day. Contact Guest Services for details.
Banking
Please contact Guest Services for banking information. The staff
at your accommodations can also advise you about bank hours
and services.
Gift store
Lobby receptionist
Please do not carry large amounts of cash on your person.
A cash machine is located in the cafeteria.
The lobby receptionist can answer your questions, assist
you with lost items, and find storage for your luggage. The
receptionist can be reached at 206-662-3422. Lobby hours
are 0700 to 1530, Monday through Friday.
Cameras
Mail and messages
The use of personal cameras (both still and video) is not
permitted at the Seattle Campus. The only exception is the use
of personal cameras to take pictures of fellow classmates in
the lobby areas on the first and second floors and immediately
outside the primary entrance to the center. Requests for pictures
outside of these areas require special permission. We will work
with our students to accommodate these needs.
Class schedule
Your instructor will give you your class schedule on the first day
of training.
Fitness center
Guests who are attending Maintenance Training courses at
the Seattle Campus may use the 24-hour fitness center on
the first floor. Please see Guest Services for an application and
information. There is a monthly fee of $40 for this service.
2
Flight Services
Mail addressed to customers in care of the Seattle Campus may
be delayed. We recommend that your personal mail be sent to
the address of your accommodations.
While you are at the Seattle Campus, messages may be left for
you at 206-662-4088. You can pick them up at Guest Services.
Medical services
If you become ill during training, please notify your instructor
or Guest Services, who can arrange for you to be escorted
to the nearest medical facility. Please be aware that private
treatment may be at your expense. If you become ill during the
day and cannot attend class, please notify your instructor. For
medical emergencies that occur away from Boeing, call 911. For
emergencies at Boeing, dial 911, then 206-655-2222.
If you plan to visit Canada while you are here, check with
Guest Services for information on obtaining a visa from the
Canadian consulate.
You will be responsible for any fees involved in obtaining or
extending your visa.
Telephones
At the Seattle Campus, you will find telephones available for
toll-free and local calls, including calls to other Boeing facilities.
Tobacco-free workplace policy
Use of tobacco products is no longer permitted on Boeing
property. Tobacco products are defined as pipes, cigars,
cigarettes, chew, snuff, snus (spitless tobacco) and clove
cigarettes. Employees, customers, suppliers, and visitors are
not allowed to use the products while on all company-owned
property. Boeing premises are defined by building entrances
and sidewalks, parking lots (including vehicles parked on Boeing
property), and loading docks. If you choose to smoke, off Boeing
property, a Secure Token will be made available for you to
re-enter the building through a side door instead of the main
entrance. Please contact your instructor for information.
Training materials
Depending on your training program, at the end of training you
may be eligible to have us arrange shipping of your training
materials to an address provided. Your instructor can provide
you with instructions on packing, labeling, and addressing.
Please notify Guest Services at 206-662-4088
■■ If your accommodations or pickup and return times change.
■■
If you do not need transportation, please let us know before
or on the first day of class.
We regret that we cannot provide transportation to private
residences or to anywhere other than the Seattle Campus and
your accommodations. If you need assistance arranging private
transportation during your stay, call Guest Services or ask the
staff at your accommodations. They are knowledgeable about
local public and private transportation.
Personal and rental vehicles are allowed. Parking rules are strictly
enforced at the Seattle Campus. Vehicles may be parked within
stalls marked Airline Customer or any unmarked stall. Vehicles
parked in any other marked stall will be towed.
Travel and ticket arrangements
If you need to change your airline reservation, please call
the airline. We regret we are unable to make your personal
travel arrangements.
Seattle Campus Welcome Guide
3
Seattle Campus Welcome Guide
Seattle Campus Welcome Guide
First Floor
Second Floor
Vending
machines
Smoking Area
Shipping
After-hours access
(Door W3)
Reception
Luggage Storage
Guest
Services
Atrium
Conference
Center
Stairs
Fire Escape Route
Elevators
Restrooms
Cafeteria
& Vending
Machines
4
Flight Services
Ablution
Prayer room
Student areas: no escort
required. All other
areas, including the third
floor, require a Boeing
escort.
Seattle Campus Welcome Guide
5
Seattle Campus Welcome Guide
Building Area Map
Driving Directions:
520
Seattle
Traveling south on I-405 South
■■ Take exit 1 (181 South, Tukwila, West Valley Highway).
Lake
Washington
Bellevue
90
■■
Turn right on Interurban.
■■
Exit right on East 518 to I-405 North.
■■
Turn left on SW Grady Way.
■■
Continue on I-405 North (Renton, Bellevue).
■■
Turn right on Oakesdale Avenue SW.
■■
Take exit 1 (181 South, Tukwila, West Valley Highway).
■■
Turn right on SW 16th Street.
■■
Turn left on West Valley Highway/Interurban.
■■
Turn left into parking lot.
■■
Turn right on SW Grady Way.
■■
Turn right on Oakesdale Avenue SW.
■■
Turn right on SW 16th Street.
■■
Turn left into parking lot.
Traveling north or south on I-5
■■ Take exit to I-405 North.
5
405
99
509
Sea-Tac
International
Airport
167
Southcenter Mall
515
167
Kent
5
6
Flight Services
Federal Way
Turn left on West Valley Highway/Interurban.
■■
Turn right on SW Grady Way.
■■
Turn right on Oakesdale Avenue SW.
■■
Turn right on SW 16th Street.
■■
Turn left into parking lot.
516
181
509
■■
Boeing
181
Des Moines
Take exit 1 (181 South, Tukwila, West Valley Highway).
Renton
900
Tukwila
■■
NORTH
Puget
Sound
From SeaTac Airport
Follow green and white “To Freeways” signs.
■■
Auburn
18
Seattle Campus Welcome Guide
7
Seattle Campus Welcome Guide
Guest Information
Guest Services Office
Safety
Located on the second floor near the escalators, Guest Services
can be reached by phone at 206-662-4088. The staff can offer
you these services:
Your safety while at the Seattle Training Campus is important to
us. If you have any questions or concerns please contact Guest
Services.
Automatic External Defibrillators (AED)
The campus is equipped with (an) AED in the event of an
emergency. AEDs are located
■■
■■
■■
■■
■■
■■
■■
■■
Preparing your customer badge for the Seattle Campus
(Boeing building 25-01).
Assisting you with transportation needs to and from the
training center (e.g., hotel transportation, rental cars, and
entitlement classes).
Assisting you with in making rental car reservations.
Helping to direct you with simple banking transactions and
passport and visa matters.
Providing information regarding sightseeing tours and other
activities.
Handling personal messages for you while you are at the
Seattle Campus.
Assistance with obtaining medical services.
Complimentary computers are available in the atrium, as well
as high-speed wireless Internet access. Please see Guest
Services for password information.
Field Trip Guidelines
It is our desire to provide you, the customer, with as many
opportunities as possible to view components and operations on
the airplane. In most cases, these field trips are to the production
or flight-line areas, where schedules are tightly enforced. The
production and flight-line personnel make every effort possible
to provide you with the information required. We respectfully
request your cooperation by observing the following procedures:
■■
■■
■■
■■
■■
■■
■■
■■
8
One instructor will be assigned for as many as eight
customers. Please remain in your assigned groups.
Do not open compartments, operate systems, remove
components, and so on. Your instructor will check with
production supervision for any special requests.
Use your Field Trip Check List. The instructors will assist you
in locating any items.
Observe and comply with all safety requirements.
Respect Boeing employees’ need to perform their required
tasks.
Hard-soled shoes must be worn on field trips (i.e., no tennis
shoes, open-toed sandals, or high-heeled shoes are allowed).
Protective glasses and ear plugs must be worn in designated
areas.
Possession of personal cameras in areas of Boeing outside
the Seattle Campus is not permitted.
Flight Services
1) 1st floor - Health Center
2) 2nd floor - Just north of
the atrium at column N12.
2) 3rd floor - Just north of
the atrium at column N12.
Report any instance of removing an AED from the cabinet to
Guest Services so it may be checked before being put back
into service.
Evacuation/Shelter-in-place
Take responsibility for knowing what to do in the event of an
evacuation or shelter in place. Shelter in place is an event
where it is safer to stay inside in a designated area such as
a conference room away from external hazards. Please see
the Building Evacuation Map and Evacuation Plan for more
information.
Hazardous Areas
Do not enter the simulator bay floors as they are potentially
hazardous areas. Obey all signs and barriers designed to
keep you safe from hazards.
Injuries
If you are injured while on campus First Aid is available
at Guest Services Desk. For serious injuries and medical
emergencies call 8-911 from any desk phone. Report all
injuries to Guest Services.
Overhead Cranes
The simulator bays are equipped with overhead cranes. In
the event of crane use, do not enter the crane operating
envelope.
Seattle Campus Welcome Guide
Boeing Commercial Airplanes
Flight Services
P.O. Box 3707 Mail Stop 20-74
Seattle, WA 98124-2207
www.boeing.com/boeingedge/flightservices
Copyright © 2013 Boeing. All rights reserved.
Printed in U.S.A.
245502 12/13
Miami Campus
Miami Campus
Hotels
Hotels
Boeing Student Rate
Boeing Student Rate
Ask for the Boeing Flight Services Student Rate
Below is only a partial list of hotels – for a complete current list,
please contact Guest Services at; [email protected]
Courtyard by Marriott, SeaTac
16038 West Valley Hwy
Tukwila, WA 98188
Phone: 425-255-0300 Fax: 425-204-4975
http://marriott.com/seawv
Courtyard by Marriott, Southcenter
400 Andover Park West Tukwila, WA 98188
Phone: 206-575-2500
Fax: 206-575-0129
Contact: [email protected]
http://marriott.com/seatac
Extended Stay America, Renton
1150 Oaksdale Ave SW
Renton, WA 98055
Phone: 425-228-2454
Fax: 425-228-2655
Contact: [email protected]
www.extendedstayamerica.com/hotels/wa/seattle/renton
Hilton Garden Inn
1801 East Valley Hwy
Renton, WA 98057
Phone: 425-430-1414
Fax: 425-430-8577
http://seattlerenton.stayhgi.com
Homewood Suites by Hilton
6955 Fort Dent Way
Seattle, WA 98188
Phone: 206-433-8000
Fax: 206-433-8994
www.homewoodsuites.hilton.com
Larkspur Landing
1701 East Valley Road
Renton, WA 98055
Phone: 425-235-1212
Fax: 206-433-8994
www.larkspurlanding.com
Complimentary Breakfast
Wireless and High Speed Internet
Free Parking
Indoor Pool and Fitness Center
On-site Restaurant & Bar
No Kitchen
Wireless and High-Speed Internet
Free Parking
Walking Distance to Shopping Mall and Restaurants
Indoor Pool and Fitness Center
No Kitchen
Town Place Suites, Kent
18123 72nd Ave S
Kent, WA 98032
Phone: 253-796-6000
Fax: 253-796-6050
http://marriott.com/seakt
Town Place Suites, Renton 300 SW 19th Street
Renton, WA 98055
Phone: 425-917-2000
Fax: 425-917-2002
www.marriott.com/seatr
Complimentary Breakfast
Wireless and High-Speed Internet
Outdoor Pool and Fitness Center
Free Parking
Fully Equipped Kitchen
Complimentary Breakfast
Wireless and High-Speed Internet
Outdoor Pool and Exercise room
Free Parking
Fully Equipped Kitchen
Complimentary Breakfast
Wireless and High-Speed Internet
Free Parking
Outdoor Pool and Fitness Room
On-site Laundry room
Walking Distance to Boeing Flight Services
Complimentary Hot Breakfast Buffet
Wireless and High-Speed Internet
On-site Restaurant and Bar
On-site Laundry room
Fitness Center
No Kitchen
Complimentary Breakfast
Wireless and High-Speed Internet
Outdoor Pool and Hot tub
Free Parking
Fully Equipped Kitchen
Complimentary Breakfast
Wireless and High-Speed Internet
Outdoor Pool and Fitness Center
Free Parking
Fully Equipped Kitchen
Seattle Campus
Seattle Campus
Entertainment and Shopping
Entertainment and Shopping
Seattle Center
Space Needle,
Experience Music Project (EMP),
Pacific Science Center,
Key Arena, Intiman Theatre,
Pacific Northwest Ballet,
Seattle Opera,
Seattle Repertory Theatre,
Fifth Avenue & Mercer Street
Seattle
206-684-8582
Casinos
Emerald Queen Casino
2102 Alexander Avenue, Tacoma
1-888-831-7655
Muckleshoot Casino
2402 Auburn Way S., Auburn
1-800-804-4944
Riverside Casino
14060 Interurban Avenue S., Tukwila
206-244-5400
Silver Dollar Casino—Renton
3100 East Valley Road, Renton
425-251-1590
Silver Dollar Casino—Tukwila
14027 Interurban Avenue S., Tukwila
206-241-9526
Snoqualmie Casino
37500 S.E. North Bend Way, Snoqualmie
425-888-1234
Live Theater & Music
Movie Theaters
Museums & Zoos
Shopping
Sports
The 5th Avenue Theatre
AMC
Kent Station 14
Point Defiance Zoo & Aquarium
5400 N Pearl Street
Tacoma
253-591-5337
Bellevue Square Bellevue Way
Bellevue
425-454-8096
Baseball (in season)
Seattle Mariners Safeco Field
Ticketmaster
1-800-745-3000
1305 Fifth Avenue, Seattle
206-625-1900
A Contemporary Theatre
700 Union Street, Seattle
206-292-7676
Experience Music Project (EMP)
325 Fifth Avenue N. Seattle
206-770-2700
Intiman Theatre
201 Mercer Street, Seattle
206-269-1900
426 Ramsay Way, Kent
253-850-2684
AMC Southcenter 16
3600 Southcenter Mall, Tukwila
206-652-2404
Regal Cinemas
East Valley Stadium 13
3751 East Valley Road, Renton
425-873-2071
Pacific Northwest Ballet
310 Mercer Street, Seattle
206-441-2424
Paramount Theatre
911 Pine Street, Seattle
206-682-1414
Seattle Repertory Theatre
155 Mercer Street, Seattle
206-443-2210
Regal Cinemas
The Landing Stadium 14
900 N. 10th Place, Renton
425-203-9264
Regal Cinemas
Parkway Plaza Stadium 12
17800 Southcenter Parkway, Tukwila
206-575-1313
Seattle Aquarium
Pier 59
1483 Alaskan Way
Seattle
206-386-4300
Seattle Art Museum
1300 First Avenue
Seattle
206-654-3100
Woodland Park Zoo
5500 Phinney Avenue N
Seattle
206-684-4800
The Commons at Federal Way
1928 S. Commons
Federal Way
253-839-6150
Costco Wholesale
1160 Saxon Drive
Tukwila
206-575-9191
Kent Station
4th Avenue N & W James Street
Kent
253-856-2301
Pike Place Market
1st and Pike Street
Seattle
206-682-7453
Premium Outlets
North Bend Exit 31 off I-90,
North Bend Boulevard
North Bend
425-888-4505
Premium Outlets
Seattle Exit 202 off I-5, 116th Street
NE Tulalip
360-654-3000
The Outlet Collection, Seattle
1101 Outlet Collection Way
Auburn
253-833-9500
Westfield Southcenter
Parkway Tukwila
206-246-7400
Football (in season) Seattle
Seahawks CenturyLink Field
Ticketmaster
1-800-745-3000
Golf
Foster Golf Links
13500 Interurban Avenue S
Tukwila
206-242-4221
Tyee Valley Golf Club
2401 S. 192nd
Seatac
206-878-3540
Riverbend
2020 W. Meeker
Kent
253-854-4653
Hockey (in season) Seattle
Thunderbirds ShoWare Center
625 W. James Street
Kent
253-239-7825
Soccer (in season) Seattle
Sounders CenturyLink Field
Ticketmaster
1-800-745-3000
Seattle Campus
Seattle Campus
Restaurants
Restaurants
American/Steak/Seafood
13 Coins
18000 Pacific Highway S.
SeaTac
206-243-9500
Anthony’s HomePort
Des Moines Marina
Des Moines
206-824-1947
Anthony’s HomePort
135 Lake St.
Kirkland
425-822-0225
Applebee’s
17790 Southcenter Parkway
Tukwila
206-575-4700
Basil’s Kitchen
15920 West Valley Highway
Tukwila
425-227-9406
Billy McHale’s
241 SW 7th Street
Renton
425-271-7427
BJ’s Restaurant & Brewhouse
1159 Southcenter Mall
Tukwila
206-439-7500
The Cheesecake Factory
230 Strander Boulevard
Tukwila
206-246-7300
Claim Jumper Restaurant
5901 S. 180th Street
Tukwila
206-575-3918
Duke’s Chowder House
757 Southcenter Mall
Tukwila
206-243-5200
IHOP
610 Rainier Avenue S.
Renton
425-228-8697
Salty’s—Redondo Beach
28201 Redondo Beach Drive S.
Des Moines
253-946-0636
Jak’s Grill
14 Front Street N
Issaquah
425-837-8834
Stanford’s Restaurant & Bar
17380 Southcenter Parkway
Tukwila
206-575-7454
Joeys Grill & Lounge
758 Southcenter Mall
Tukwila
206-835-6397
Jubilante
305 Burnett Avenue S.
Renton
425-226-1544
The Keg
3750 East Valley Road
Renton
425-251-0220
Chinese
Imperial Garden
18230 East Valley Highway
Kent
425-656-0999
Mayflower of China
17005 Southcenter Parkway
Tukwila
206-575-4193
Halal
Newport Bay Restaurant
17920 Southcenter Parkway
Tukwila
206-575-0446
Babar Halal Foods (grocery)
3920 S 146th Street #B
Tukwila
206-243-2287
Outback Steakhouse
16510 Southcenter Parkway
Tukwila
206-575-9705
Babylon Halal Foods (grocery)
1601 W Meeker Street
Kent
253-236-8989
Rainforest Cafe
290 Southcenter Mall
Tukwila
206-248-8882
Gyros House Mediterranean Grill
The Landing
815 N 10th Street, Suite H
Renton
425-227-5182
Red Robin Burger & Spirits
17300 Southcenter Parkway
Tukwila
206-575-8382
Salty’s—Alki Beach
1936 Harbor Avenue S.W.
Seattle
206-937-1600
Indian Curry Palace
17155 Southcenter Parkway at
Minkler Blvd
Tukwila
206-575-8918
Naan-N-Curry
709 S 3rd Street
Renton
425-271-6226
Indian
Japanese
Thai
Pabla Indian Cuisine
364 Renton Center Way SW #C60
Renton
425-228-4625
Blue C Sushi
468 Southcenter Mall
Tukwila
206-277-8744
Bai Tong
16876 Southcenter Parkway
Tukwila
206-431-0893
Kikuya Restaurant
8105 161 Avenue N.E.
Redmond
425-881-8771
Racha Thai & Asian Kitchen
633 Southcenter Mall
Tukwila
206-768-8883
Mizu Steakhouse
339 Strander Boulevard
Tukwila
206-575-9109
Royal Orchid
104 Rainier Avenue S.
Renton
425-271-4219
Teriyaki Time
80 Andover Park W.
Tukwila
206-243-2944
Simply Thai
235 Strander Boulevard
Tukwila
206-575-8777
Italian
Olive Garden
310 Strander Boulevard
Tukwila
206-241-4899
Vino Ristorante Italiano
212 S. Third Street
Renton
425-271-7042
Zen Japanese Restaurant
10720 S.E. Carr Road
Renton
425-254-1599
Vietnamese
Mexican
Pho Hoa
801 S. Third Street
Renton
425-204-9991
Azteca Mexican Restaurant
17555 Southcenter Parkway
Tukwila
206-575-0990
Pho To Chau
18230 East Valley Highway
Kent
425-251-8448
Torero’s
431 Rainier Avenue S.
Renton
425-228-6180