Cheetah CloudXD
The next generation of quality assurance tools, delivered by the pioneer in status monitoring who has
supported Cable Television since 1989.
Cheetah’s cloud service incorporates all versions of CheetahXD from 4.1 and beyond in a cloud delivery platform.
This platform improves network performance and network status monitoring in all ways … cost, functionality,
service, support and outcome.
Cost
Functionality
Service
Support
Eliminates Hosting Services
in the CATV headend
Runs optical node, power supply
and end of line monitoring from one
platform. Provides the operator with
a seemless ability to move between
optical node monitoring, power
supply monitoring or end of line
monitoring
Includes all CheetahXD
application modules, provides
all Cheetah NOC technical
support, provides annual Cheetah
licensing, and provides real time
updates and patches
Unlimited seat or user access
to the CheetahXD application
presentation layer. “Spend
no time managing and all time
monitoring.”
CloudXD reduces cost,
headcount, power and space
that is typically required
by enterprise application
software
Pseudo-Plug N Play, rather than the
countless hours an operator needs
to set up and maintain a monitoring
system
Cheetah will manage and
advise the customer on network
performance, status monitoring
and sensory network deficiencies,
3rd party transponder defects and
quality assurance strategies
Cheetah will actively manage
the network inventory, helping
each CloudXD customer isolate,
diagnose and resolve sensors
that are not performing as
advertised
Small operators,
international operators, and
enterprise conversions all
will save $10,000’s per year
over traditional alternatives.
The customer will realize real
time benefits, including immediate
and viral access to CloudXD
presentation layer improvements.
The Cheetah cloud community will
be able to collaborate and benefit
from each others input to improve
performance and reporting
Secure virtual server locationsCloudXD application for each
customer installation powered by
Expedient
Virtual Community is a unique
way with a real time knowledgebase, with a real time Forum to
improve the CloudXD solution,
with a real time Chat service to
our TAC professionals and much
more
For less than nominal per
month fee
Cheetah will mitigate the biggest
obstacle in any monitoring
solution, which is false alarms. By
monitoring your systems in real
time, the most important input we
will provide is those anomalies that
represent false positives
Simply access your CloudXD
solution via Cheetah web services
or our new PDA environment
(iPhone or iPad only).
On-site engineers to provide
premier support 24 hours a day,
365 days a year
CloudXD Service and Support
Cheetah Support Engineers will cooperatively assist in the monitoring of your CheetahXD software remotely.
We will proactively provide guidance regarding the system performance, provisioning and sensory network
state with the end goal of providing the operator with valuable, actionable up to date information. This effort
can be accomplished by performing the following tasks in four successive steps - Installation, Configuration,
Provisioning and Sustaining Maintenance.
Installation
Initial Setup and Installation - a series of predefined
actions will take place over a controlled time frame
to ensure proper implementation of the system and
its monitored devices.
Configuration & Provisioning
Cheetah will provide initial tuning steps to help assure early discovery of devices and provide meaningful and actionable information to operators.
Sustaining Maintenance
During this cooperative effort, the customer will be responsible for data and information to support the
provisioning effort. The customer maintains ownership of the Hardware and performing any necessary
maintenance on the hardware inside their network.
Total Cost of Ownership: Cloud Wins!
Cheetah CloudXD allows for breakthrough access to a platform that typically cost $100,000. For less than
nominal per month fee, the customer gets cloud service, IP-VPN connectivity, secure virtual server, Cheetah
NOC support, simple Web services, software licensing, software support, sensor hardware support and real time
updates. Small operators, international operators, and enterprise conversions all will save $10,000’s per year
over traditional alternatives.
The above example is a real customer experience, where Cheetah quoted a small 1,000 monitoring point
system. We quoted both the enterprise software and the CloudXD with exactly the same functionality. The
Enterprise monitoring application cost $50,000 initially and $10,000 for annual license and support. The
CloudXD solution cost $1,825 monthly, or $22,000 annually. In this model, we projected the total cost of
ownership over seven years.
The aggregate savings is modeled as $38,000 in year one, break even in year 4, and the CloudXD cost $35,000 more by year
7. While this may cause a pause, consider that CloudXD includes all licenses, all support, all services and a virtual Cheetah
NOC center that runs the system for you. When considering this, it becomes a real bargain to spend $34,000 more for this
amount of support.
Regardless, the Cheetah NOC powered by Expedient also reflects our
direct cost per system. Rather than projecting a customer’s savings
in NOC services, we projected our own cost as an absolute benefit
realized or cost saved by the CATV customer. With this modest
adjustment, the total cost of ownership changes dramatically. This is
the value of CloudXD!
Powered by Expedient
The CloudXD application for each customer installation is housed
in secure virtual server locations powered by Expedient. Cheetah
employs Expedients wide range of managed services such as
virtualization, cloud computing, remote backups, management of
equipment, storage area networks, disaster recovery and more to
bring you CloudXD. Cheetah has developed a complimentary IPSec
based, IP-VPN service that connects each customer NMS (network
management system) data network to an Expedient facility via our appliance. The appliance, coupled with the Expedient
service, provides the following IPSec security functionality.
This represents a standard used by the medical industry, with compliance to their stringent HIPPA specification. While this
explains the security of the network, Expedient and Cheetah also have the server facility in a most secure location, describes
as follows:
Data Center Features
Facilities
♦ High performance, dedicated, redundant
telecommunications backbones, power and HVAC systems
with a N+1 configuration
♦ VESDA fire detection system
♦ SSAE-16 Compliant Facility
♦ Hardened facility using secured cabinets and cages for
customer convenience
♦ Multiple data centers connected via 10 Gbps long haul fiber
optic rings
♦ Direct access to multiple Tier 1 providers
♦ A Cisco powered back bone is in place with redundant
routers and switches which eliminates single points of failure
and provides uninterrupted data flow across the network
♦ High availability network, including firewalls and load
balancers
♦ On-site engineers to provide premier support 24 hours a
day, 365 days a year
♦ Redundant UPS, 500 tons of HVAC via 25 units
♦ 4 (four) 500kVa Uninterruptible Power Supply units
♦ Caterpillar generator producing 2.2 Megawatts of power,
with 3,000 gallons of backup fuel
♦ Dual, redundant power buss feeds with separate facility
entrances
♦ Motion Activated Video camera surveillance recorded to
DVR and stored for 90-days, key card entrance, biometric
hand scanners & lockable cabinets
♦ Network infrastructure incorporates multiple OC, GigE and
10 Gig circuits from diverse sources
♦ Floor Space & Layout: Over 25,000 sq. feet with 10,000 sq.
feet of raised floor space and 8,000 sq. feet of flat floor
This reflects that Cheetah CloudXD is designed from the ground up to be the most resilient, secure and professional service
that we could design. Our goal is to provide a scaling opportunity that can easily handle 1,000’s of systems monitored, and that
can comply with the data integrity and security standards from Defense applications to private communications networks, and
everything in between.
The next generation of quality assurance tools,
delivered by the pioneer in status monitoring who
has supported Cable Television since 1989.
381 Mansfield Avenue, Pittsburgh, PA 15220 | Sales 412-923-3486 | Fax 412-587-4549 | [email protected] | cheetahtech.com