JOB DESCRIPTION
Job Title:
Professional Dog Groomer
Hours:
Up to 21 per week
Status:
Hourly paid as required
Salary:
Child/Vulnerable
Adult Contact:
£9.43 per hour
Infrequent
Date
:
31st January 2012
Reports to
:
Head of Academy
Introduction
Bicton College’s Values are embodied in the following statements:

We are student focussed
We care about people and about creating a safe environment and equality of opportunity for everyone. We
are passionate about the sense of personal fulfilment and progress that everyone can experience through
learning. Staff at the forefront of this endeavour are held in high regard and supported by all of us.

We work in a spirit of partnership
We work with individuals and organisations to achieve the goal of a learning society. We listen, respect the
views of others, and are fair and even handed with all of our partners and our own people.

We work to the highest standards
We recognise and embrace as a privilege our role in providing a service. We demand of ourselves and others
the highest standards of integrity, openness and organisational excellence.

We are innovative
We strive for continuous improvement in everything we do. We challenge conventional ways of working to
ensure a step change in personal and organisational progress.

We are resourceful
We care about our planet. In a world of scarce resources, we look to make the most of what we have, without
compromising the well-being of future generations.

We are enterprising
We are in the business of learning and we want all our students to experience a sense of commercial
enterprise in their chosen vocations.

We make the difference
We believe we are part of something special and worthwhile. We work with commitment and enthusiasm to
make a real difference for ourselves, our students and our stakeholders.
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Human Resources
January 2012
.
What will I be doing? (Contribution statement)
The post holder will provide a professional dog grooming service using the College’s dog grooming facilities
and equipment. This post supports the commercial work of the department of animal care. The post holder will
assist with developing a client base, taking bookings and collecting payments in accordance with the college’s
financial policy and procedures. The highest standards of customer care will be vital to this post and the
development of the business.
The post holder will provide a professional dog grooming service both in and out of term time including during
weekends on a rota basis. They will also supervise and assess staff employed to wash dogs prior to grooming.
Main Duties and Responsibilities
1.
To provide a professional dog grooming service using the colleges dog grooming facilities
and equipment.
2.
To assist with developing a client base
3.
To take bookings and collect payments in accordance with the college’s financial policy
and procedures.
4.
To maintain the hygiene of the grooming room and associated resources.
5.
To follow and help maintain stock control procedures for materials and equipment
6.
To assist with the promotion of the unit’s work. This may involve speaking to visiting
groups and showing them around the resource.
7.
To assist with the maintenance of customer records and maintain appropriate
confidentiality
8.
To assist in the preparation of marketing and promotional materials used to enhance the
commercial and educational value of the department.
9.
To work in a flexible and supportive way to ensure that client’s and colleague’s needs are
catered for and supported
10.
To work with students and colleagues, including apprentices and those undergoing work
experience placements and help with their supervision, training and assessment.
11.
To undertake such other duties and meet the responsibilities as identified in the College’s
Health and Safety Policy.
12.
To work within the College’s staff policies and procedures framework
13.
To comply with financial regulations
14.
To ensure equality of opportunity and implementation of all College policies and
procedures
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Human Resources
January 2012
15.
To undertake such staff training as is agreed to be necessary for the development of the role
and the individual.
17.
To represent the College positively and effectively to learners, parents, and clients at all times.
18.
To uphold personal standards and integrity and maintain confidentiality appropriate to the post.
19.
To carry out such duties as reasonably assigned by the Principal which are appropriate to the
post and the work of the College.
Additional Duties
This job description is not a comprehensive definition of the post. Discussions will take place on a regular
basis to clarify individual responsibilities within the general framework and character of the post as identified
below.
To undertake such additional duties as may be reasonably required commensurate with the level of
responsibility within the College at the initial place of work or any other of the College's sites.
Health and Safety:
The Health and Safety responsibilities associated with your post are as set out in the Organisational
Arrangements appended to the College’s Health and Safety Policy, and you are required to
undertake, at the College’s expense, any training necessary or appropriate for the effective discharge
of these responsibilities
Equality and Diversity:
All employees are required to work in a non-discriminatory manner, accept responsibility for the
implementation of the College’s Equality and Diversity policy, throughout all personal contacts within your own
area of responsibility.
Safeguarding Children and Safer Recruitment in Education:
Bicton College is committed to safeguarding and promoting the welfare of children and young people and
expects all staff and volunteers to share this commitment.
In addition to the candidates’ ability to perform the duties of the post, selection events will also explore issues
relating to safeguarding and promoting the welfare of children including: motivation to work with children and
young people; ability to form and maintain appropriate relationships and personal boundaries with children and
young people; emotional resilience in working with challenging behaviours; and attitudes to use of authority
and maintaining discipline.
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Human Resources
January 2012
Person Specification – Dog Groomer
Personal
Qualities
Qualifications
Experience /
Knowledge
Skills
Essential
Desirable
Level 2 qualification in dog grooming – or
willingness to achieve one within 12
months
First Aid Certificate
Possession of a driving licence and own
vehicle
Level 3 qualification in dog
grooming
Experience in a professional dog
grooming environment
Current English and maths
at level 2
Experience of practical
instruction and assessing
Knowledge of appropriate health and
safety requirements and legislation
Understanding of
apprenticeship schemes
Proven skills to groom, clip and strip a
range of dog coat types and breeds to a
professional standard
Ability to use IT in the
context of the job
Assessor award (A1, D33,
34)
Able to organise daily routines, prioritise
work and meet deadlines
Able to work alone or within a team as
appropriate
Ability to use maths and English in the
context of the job
Reliable, clean and smart
Values / Personal
Qualities
Generally polite, patient and calm with
animals, clients and colleagues
Able to remain patient, calm
and unruffled under
pressure
Sensitive to the concerns of animals,
clients and colleagues
Other
The ability to use own initiative without
always seeking approval
Understanding of Equality and Diversity,
and Child Protection Legislation
Ability and willingness to work flexibly to
meet the needs of the College (including
weekends and holiday periods)
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Human Resources
January 2012
Safeguarding training