Japan MARKET BLUEPRINT Market Conditions JAPAN GDP ANNUAL GROWTH RATE Percent Change in Gross Domestic Product Brazil Trade Flow Chart 4 3 2 1 2 0 -1 -2 1 Japanese Yen Equals 0.OO84 U.S. DOLLAR 3.5 3.5 1.4 0.2 0 .014 2.2 2.3 2.4 1 0.5 .0084 -0.3 -1.4 2012 2012 2013 2013 2014 2014 Japanese Yen .012 US Dollar .010 .008 -0.8 2011 2012 2013 2014 2015 2015 GDP Annual Growth Rate in Japan is expected to increase to 0.20% in the second quarter of 2015, from -0.80% in the fourth quarter of 2014. In 2016, the GDP Annual Growth Rate is expected to increase to 0.55%. In the long-term, the GDP Annual Growth Rate in Japan is projected to trend around 2.08, 2.31 and 2.55% in the years of 2020, 2030 and 2050 respectively. • The government keeps the Japanese yen weak to encourage exports and improve profits at major corporations Source: Tradingeconomics.com, Cabinet Office, Japan Booking Airlift • Planning timeframe: 2–6 months • 110 weekly nonstop flights from 6 airlines to 4 gateway cities: San Francisco, Los Angeles, San Diego and San Jose • 28,070 weekly nonstop seats • Japan Airlines revived Osaka-LAX service in March after 7-year suspension Competitive Landscape • Hawaii (familiar destination known for welcoming Japanese, similar to California) • Australia (outdoor, laid-back attitude) • Western U.S. states and Western Canada (natural beauty) • Florida/Orlando (entertainment, theme parks) • Las Vegas/New York (urban entertainment) • In 2014, the yen weakened 14% against the U.S. dollar, falling from 104 yen in January to 119 yen in December • Booking timeframe: 1–3 months • 30% book package or group tours; the remaining 70% arrange air/hotel via retail travel agencies, OTAs and directly with airlines • All of the largest 25 tour operators package California; strong growth in escorted group tours for seniors showcasing California’s natural beauty Market Barriers • Increased inbound demand is putting pressure on air seat capacity — contributing to a shortage of seats to the U.S. during peak travel periods • Weaker yen makes travel to the U.S. more expensive Travel Profile (TOTAL) Leisure Traveler Profile (39% OF TOTAL) $1.11B 2014 P California Visitor Spending 14.4% 2013 California Market Share 557K 2014 P California Visits 579K 2015 F Visits +4% 651K 2018 F Visits +17% $1.37B 2018 F Spending 79% Vacation/Holiday 75% Hotel/Motel 7.3 California Nights — Average Length of Stay $1,329 Per Trip 2.1 Destinations Visited 1.7 Party Size Source: U.S. Department of Commerce; Tourism Economics Source: U.S. Department of Commerce; CIC Research, Inc. (U.S. INDEX) (123) (99) (60) (69) (70) (106) Chapter 1 | Background 1 Japan Media Flow Chart MEDIA 29 Social Media SEM JULY AUGUST 6 3 13 20 27 SEPTEMBER 10 17 24 31 7 OCTOBER 14 21 28 5 12 NOVEMBER 19 26 2 9 EST. IMPS (A18+) CLIENT COST FACEBOOK, TWITTER, INSTAGRAM 5,154,000 $75,000 GOOGLE 16,430,000 $150,000 21,584,000 $225,000 DECEMBER 16 23 30 7 14 21 28 JANUARY 4 11 18 25 FEBRUARY 1 8 15 22 29 MARCH 7 14 21 28 APRIL 4 11 MAY 18 25 2 9 JUNE 16 23 30 6 Total Japan 13 20 Japan Media Flow Chart Japan Owned Content Flow Chart JULY 29 6 13 AUGUST 20 27 3 10 17 SEPTEMBER 24 31 7 14 21 OCTOBER 28 5 12 NOVEMBER 19 26 2 9 16 DECEMBER 23 30 7 14 21 JANUARY 28 4 11 FEBRUARY 18 25 1 8 15 MARCH 22 1 8 15 APRIL 22 29 5 12 MAY 19 26 3 10 JUNE 17 WEBSITE Content Refresh/Reorder Entry Page Image Refresh Curated & Opportunistic Content Continual ingestion of new content to site Content Addition Publications California Visitor’s Guide - JP edition Road Trips - JP edition 2014/15 Visitor’s Guide – 13,500 printed – Digital version on website International Road Trips - Released March 2015 - 15,000 print run E-mail Newsletter Monthly E-Newsletter Single Subject E-newsletter Deals E-Newsletter Social Media Facebook Always on Facebook Engagement - Japan Page Instagram Always on Instagram Engagement - Global Page YouTube Always on YouTube Engagement - Global Page Pinterest Always on Pinterest Engagement - Global Page Twitter–Global Event-Based Engagement 2016 IVG – Spring launch - print run TBD International Road Trips - JP edition - print run TBD 24 31 7 14 21 Japan Owned Content Flow Chart Japan Public Relations Flow Chart JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE 15/16 KEY PRIORITIES 1. Securing high profile network broadcast opportunities & California travel series on cable television. 2. Securing 35 individual press trips and 2 group trips for digital influencers. 3. Collaborating on small-scale promotions with consumer products companies including Sony Music, Tsutaya Books, U.S. Agricultural Trade Office and a PR stunt with Expedia and California partners. KEY TRENDS 1. Continued growth in travel to locations offering magnificent scenic views or zekkei. 2. Rising popularity of once-in-a-lifetime trips and luxury travel experiences among travelers over 50 and Japan’s small, but growing high-earning segment. 3. An increase in solitary travelers—people traveling without a companion—particularly among women over 60 years old. 4. Renewed popularity of theme parks among young people, couples and three-generation families. 5. Continued passion for varied and rich culinary experiences, “living like a local” and healthy lifestyle activities/products. 6. A growing desire to relive their youth among travelers over 50, including taking part in outdoor activities such as surfing, biking, hiking, motorcycle riding. Media Content Pitches, newsletters & press releases. Media Calls & Events One-on-one meetings with key media targets to generate future coverage. Stand alone events to promote California to key media. Individual Press Tours Travel, lifestyle & news media & influencers visiting California on assignment for earned media placements based on experiences showcased. Monthly Newsletter Monthly Newsletter 5-8 Media Calls 5-8 Media Calls Monthly Newsletter Monthly Newsletter Monthly Newsletter 5-8 Media Calls; Club California Media Training (Tokyo) 5-8 Media Calls; Taste of America California Culinary Night Media Dinner (Tokyo) 5-8 Media Calls; Club California Media Training (Osaka) Monthly Newsletter Monthly Newsletter 5-8 Media Calls 5-8 Media Calls; Club California Media Training (Nagoya) Monthly Newsletter Monthly Newsletter Monthly Newsletter 5-8 Media Calls 5-8 Media Calls; Club California Media Training (Tokyo) 5-8 Media Calls; Club California Media Training (Fukuoka) Monthly Newsletter Monthly Newsletter 5-8 Media Calls 5-8 Media Calls 35 Individual Press Tours Outdoor-themed “girlfriend trip” tour to San Diego, Inland Empire and Desert regions for 6-8 online media and digital influencers. LuxuryThemed Group Tour of San Francisco Bay and Central Coast Regions; mix of traditional media & influencers Group Press Tours Thematic group press tours for media on assignment. Could include a mix of traditional & digital influencers. Digital Influencer Programs Activities geared exclusively to the influencer segment. Broadcast Productions Mass-reach broadcast productions on locations in California. Tabi Channel California Wine Travel Series On Location in CA Promotions & PR Stunts PR stunt to launch/leverage consumer brand advertising activity or leverage a third party promotional platform. After Romeo Concert Promotion (Tokyo) Tabi Channel California Wine Country Travel Series Airs California Lifestyle Club Launch Taste of AmericaCalifornia Promotion Tsutaya Bookstore Daikanyama-Tokyo California Travel &Wine Promotion California Lifestyle Club Event California Lifestyle Club Event Expedia Visit Expedia Visit Expedia Visit California Road California Road California Road Trip Campaign; Trip Campaign; Trip Campaign; California California California Lifestyle Club Lifestyle Club Lifestyle Club Event Event Event Japan Public Relations Flow Chart Japan Trade Flow Chart JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE 15/16 KEY PRIORITIES Expand Club California travel trade training program to key regional markets of Osaka, Nagoya, Fukuoka; Collaborate with 4-5 key tour operators on targeted newspaper, online and in brochure co-ops to feature new destinations; o Host 3-5 tour operator familiarization tours for tour planners in groups and from individual agencies KEY TRENDS • Continued growth in travel to locations offering magnificent scenic views or zekkei; • Rising popularity of once-in-a-lifetime trips and luxury travel experiences among travelers over 50 and Japan’s small, but growing high net worth segment; • An increase in solitary travelers—people traveling without a companion—particularly among women over 60 years old; • Renewed popularity of theme parks among young people, couples and three-generation families; • Continued passion for varied and rich culinary experiences, “living like a local” and healthy lifestyle activities/products; • A growing desire to relive their youth among travelers over 50, including taking part in outdoor activities such as surfing, biking, hiking, motorcycle riding TOP 10 TOUR OPERATORS ANA Sales Co., Club Tourism, Eurasia Travel Co., Global Youth Bureau, Hankyu Travel International, H.I.S., JALPAK, JHC,JTB Media Retailing/JTB Royal Road, JTB World Vacations, Kinki Nippon Tourist, Nihonbashi Travellers Club, Nippon Travel Agency, NOE Corporation, R & C Tours,Tobu Top Tours, Travel Plaza International Product development/planning (Operators) Booking Window (Consumers) Travel Period (Consumers) Travel Trade Tools Travel Trade Portal, Online Training Program, Newsletters Group Product Manager FAMs California Advisory Board engagement/experiences with top tier travel trade executives; Global FAMs by five marketing pillars; Receptive Operator FAMs; Product Manager FAMs Agent Training or Mega-FAMs Mega-FAMs with multiple itineraries based on pillar in California at the same time. Trade Shows Increase California visibility at in-market trade shows Sales Missions Sales Missions held every 12-18 months Training Engaging training platforms with industry inclusion at low investment levels (Club California training sessions); Incentives for Online Training Program completion Trade Co-Ops Targeted co-ops with operators to focus on increased awareness and visitation along with product development; New airlift support, Non-endemic partnerships/ sponsorships through travel trade E-newsletter; Travel Trade Portal Updates E-newsletter; Travel Trade Portal Updates E-newsletter; Travel Trade Portal Updates E-newsletter; Travel Trade Portal Updates Single Tour Operator Product Development FAM United Airlines Southern California Product Development FAM E-newsletter; Travel Trade Portal Updates E-newsletter; Travel Trade Portal Updates E-newsletter; Travel Trade Portal Updates E-newsletter; Travel Trade Portal Updates E-newsletter; Travel Trade Portal Updates Single Tour Operator Product Development FAM E-newsletter; Travel Trade Portal Updates Tour Operator travel fair featuring California product; Wing Travel Weekly USA Supplement Club California travel trade and media training-Osaka New California product on sale/operating; Newspaper print/digital co-op with tour operators E-newsletter; Travel Trade Portal Updates Kanku Tabihaku Travel Fair IPW Tour Operator High Sierra Product Manager FAM JATA Tourism Expo 2015 Club California travel trade and media training-Tokyo E-newsletter; Travel Trade Portal Updates Club California travel trade and media training-Nagoya JATA Brand USA In-Depth Seminars-Tokyo Club California travel trade and media training-Tokyo Club California travel trade and media training-Fukuoka JATA Brand USA In-Depth Seminars-Osaka/Nagoya New California product in market; Newspaper print/digital co-op with tour operators New California product on sale/operating; Newspaper print/digital co-op with tour operators New California product on sale/operating; Newspaper print/digital co-op with tour operators New California product on sale/operating; Newspaper print/digital co-op with tour operators New California product on sale/operating; Newspaper print/digital co-op with tour operators; Travel Journal USA Supplement New California product on sale/operating; Newspaper print/digital co-op with tour operators
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