HPE Insight Management 7.6
Installation and Configuration Guide
Abstract
This guide provides the installation steps and requirements for installing and configuring HPE Insight Management.
This guide assumes that you have read the HPE Insight Management Preinstallation Worksheet and have access to
the HPE Insight Management Getting Started Guide and HPE Insight Management Support Matrix.
This document is intended for anyone who is responsible for installing and configuring HPE Insight Management. This
guide covers the complete installation and describes how to complete optional tasks, configuration management, and
other in-depth procedures.
Part Number: 754944-004
Published: December 2016
Edition: 1
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Contents
1 Understanding the installation process...............................................................6
HPE Insight Management installation process.....................................................................................6
HPE Insight Management product summary........................................................................................7
Assumptions.........................................................................................................................................7
The installation process........................................................................................................................7
Approximate installation and upgrade times.........................................................................................8
HPE Insight Management upgrade paths.............................................................................................9
Upgrading HPE Matrix recovery management ..................................................................................10
Managing the HPE Operations Orchestration license key manually..................................................10
2 Installing or upgrading HPE Insight Management.............................................11
Pre-upgrade steps..............................................................................................................................11
Validating the CMS........................................................................................................................11
Verifying the HPE Matrix Operating Environment services...........................................................11
Inspecting the database size and setting the recover model settings...........................................12
Backing up the Central Management Server before you begin an upgrade.......................................12
Preparing for HPE Matrix infrastructure orchestration Federated CMS.............................................12
Support for a rolling upgrade of a CMS federation.............................................................................13
Requirements for CMS identification changes...................................................................................13
Step 1: Signing in to the Central Management Server.......................................................................14
Step 2: Starting the HPE Insight Management Installer.....................................................................14
Step 3: Running the Insight Management Advisor.............................................................................15
Step 4: Selecting the software to install or upgrade...........................................................................18
(Optional) Installing or upgrading individual products...................................................................20
(Optional) Installing or upgrading HPE Virtual Connect Enterprise Manager in standalone
mode..............................................................................................................................................20
Step 5: Installing from HPE Insight Management DVD #2.................................................................20
Step 6: Viewing the prerequisites.......................................................................................................21
Running HPE Insight Management Advisor again to verify prerequisites for selected products...22
Step 7: Selecting the installation directory..........................................................................................22
New installation.............................................................................................................................23
Upgrade.........................................................................................................................................23
Step 9: Entering service account credentials.....................................................................................24
New installation.............................................................................................................................24
Upgrade.........................................................................................................................................25
Step 10: Configuring a database........................................................................................................25
New installation.............................................................................................................................26
Upgrade.........................................................................................................................................26
Step 11: Setting automatic sign-in credentials....................................................................................26
(Optional) Enabling automatic sign-in after the installation reboot................................................27
Step 12: Setting a proxy configuration................................................................................................28
Step 13: Setting Product title configuration.........................................................................................28
Step 14: Setting the WMI Mapper port configuration..........................................................................30
Step 17: Selecting the sub-range addresses for HPE Virtual Connect Enterprise Manager..............30
Step 18: Entering HPE Matrix Operating Environment configuration management, Capacity Advisor
and global workload manager configuration.......................................................................................32
Step 19: Entering HPE Matrix infrastructure orchestration settings...................................................33
Step 20: Entering the HPE Matrix Infrastructure Orchestration deployment server configuration......34
Reconfigure deployment servers after upgrade from 7.4 to 7.6....................................................36
Entering HPE Insight Management automatic download settings......................................................36
Step 22: Reviewing the installation summary.....................................................................................37
Step 23: Completing the installation...................................................................................................38
Contents
3
Backing up the files.............................................................................................................................40
3 Finishing the HPE Insight Management installation..........................................42
Assumptions.......................................................................................................................................42
Running the HPE Insight Management Advisor.................................................................................42
Checking for software updates or modifying the scheduled task.......................................................42
Starting HPE Systems Insight Manager set up tasks from its home page.........................................44
The Discovery process.......................................................................................................................45
Step 1: Defining discovery tasks.........................................................................................................45
Step 2: Running discovery tasks........................................................................................................47
Step 3: Validating discovery results....................................................................................................47
Step 4: Setting up managed systems with the HPE Insight managed system setup wizard..............48
Step 5: Rescaling Stored CPU Utilization data in HPE Capacity Advisor (Only if upgrading)............48
Step 6: Adding authorized users to HPE Systems Insight Manager (optional)..................................49
Step 7: Configuring alerts through email settings on the CMS (optional)...........................................49
Step 8: Setting up automatic event handling on the CMS (optional)..................................................50
Step 9: Setting up the HPE Storage Provisioning Manager software.................................................50
Step 10: Installing HPE Insight Remote Support................................................................................50
Step 11: Activating and installing an HPE Operations Orchestration license.....................................51
Installing an HPE Operations Orchestration license.....................................................................51
Updating an HPE Operations Orchestration license.....................................................................51
4 Optional post-installation configuration.............................................................52
Post upgrade procedures...................................................................................................................52
CMS operating system identification must not be changed................................................................52
Configuring VMware vCenter settings ...............................................................................................52
Setting up a virtual connect domain group ........................................................................................53
Configuring HPE Insight Control virtual machine management to manage virtual machine hosts
behind a firewall..................................................................................................................................53
Configuring HPE Insight Control power management options...........................................................54
Configuring HPE Matrix infrastructure orchestration features............................................................56
Performing server migrations..............................................................................................................58
Configuring HPE Insight Management for large environments..........................................................59
Virtual Server Environment Configuration Parameters.................................................................59
Decrease TcpTimedWaitDelay......................................................................................................60
HPE Matrix infrastructure orchestration parameters.....................................................................60
HPE Matrix infrastructure orchestration configuration parameters.....................................................61
HPE Storage Provisioning Manager (SPM) Adapter for EMC Symmetrix VMAX...............................61
Enabling and Disabling the HPE SPM adapter for EMC Symmetrix VMAX..................................61
Configuring HPE SPM Adapter for EMC Symmetrix VMAX component............................................62
Setting EMC SMI-S Credentials....................................................................................................62
Setting HTTP Timeout...................................................................................................................63
Setting EMC Director Ports...........................................................................................................63
Setting Flags on EMC Director Ports............................................................................................63
Using Suitable EMC Ports for Provisioning...................................................................................64
Pre-Provisioning of Volumes and Thin Pools on EMC Symmetrix VMAX.....................................65
Supported RAID Levels............................................................................................................65
Creating Thin Volume...............................................................................................................65
5 Uninstalling HPE Insight Management..............................................................66
Uninstalling HPE Insight Management...............................................................................................66
Uninstalling specific components of HPE Insight Management.........................................................67
6 Troubleshooting.................................................................................................68
Installation...........................................................................................................................................68
HPE Virtual Connect Enterprise Manager.....................................................................................69
Installing HPE VCEM using HPE Insight Management DVD fails............................................69
4
Contents
HPE Matrix infrastructure orchestration........................................................................................69
Installing or upgrading HPE Operations Orchestration fails.....................................................69
HPE Insight Control virtual machine management........................................................................70
In an environment using multiple instances of HPE SIM CMS, HPE Insight Control virtual
machine management can only be installed on one CMS.......................................................70
System starting improperly or installation fails to proceed.......................................................70
Some menus do not appear in the toolbars.............................................................................70
After upgrade, virtual machine host registration completes successfully without discovering
the vCenter server and without vCenter credentials................................................................70
Uninstalling HPE Insight Control virtual machine management...............................................71
VMMclient.jar, commons-cli-1.0.jar, or org.mortbay.jetty.jar files fail to copy...........................71
Mouse does not work properly after Microsoft Hyper-V server installation..............................71
HPE Insight Control server migration............................................................................................71
Unable to communicate with the Insight Control server migration service..............................71
HPE Matrix Recovery Management and HPE Matrix Operating Environment..............................72
HPE Matrix Recovery Management installation fails and returns a “Setup failed” error
message...................................................................................................................................72
Configuration......................................................................................................................................72
HPE Insight Control virtual machine management........................................................................72
HPE Insight Control virtual machine management host registration fails................................72
HPE Insight Control virtual machine management items are not removed from the HPE SIM
toolbar with virtual machine management uninstallation..........................................................72
HPE Insight Control virtual machine management might not detect virtual machines located
on mapped network drives.......................................................................................................72
Microsoft DNS Server might not map the host name to DHCP-generated IP addresses.............72
Virtual machine hosts are in different subnets...............................................................................73
HPE Matrix Operating Environment data collection fails...............................................................73
HPE SIM login fails even if SIM services are in running state.......................................................73
Upgrading...........................................................................................................................................73
Installer Error messages.....................................................................................................................75
Uninstaller error messages.................................................................................................................75
Uninstallation......................................................................................................................................75
HPE Insight Control server migration............................................................................................75
HPE Virtual Connect Enterprise Manager.....................................................................................76
7 Support and other resources.............................................................................77
Accessing Hewlett Packard Enterprise Support.................................................................................77
Accessing updates..............................................................................................................................77
Websites.............................................................................................................................................77
Customer self repair...........................................................................................................................78
Remote support..................................................................................................................................78
Documentation feedback....................................................................................................................78
Security bulletin and alert policy for non-Hewlett Packard Enterprise owned software
components........................................................................................................................................78
Registering for software technical support and update service..........................................................79
How to use your software technical support and update service..................................................79
Hewlett Packard Enterprise authorized resellers................................................................................79
New and changed information in this edition......................................................................................79
HPE Insight Management Advisor................................................................................................80
HPE Insight Management Installer................................................................................................80
A Backing up the CMS.........................................................................................82
Back up your pre-7.6 CMS configuration............................................................................................82
Restore your pre-7.6 CMS configuration............................................................................................86
Index.....................................................................................................................88
Contents
5
1 Understanding the installation process
HPE Insight Management installation process
The HPE Insight Management distribution media contains an installation wizard, the HPE Insight
Management Installer.
The Installer deploys and configures HPE Systems Insight Manager and all essential Insight
Management or the infrastructure management software or both.
The Installer presents you with a series of installation and configuration questions to guide you
through a new installation, an upgrade of existing software, or a combination of both. You can
perform a new installation of one or more software products as well as upgrade currently installed
Insight Management products in the same session. For a new installation, you select software
products from the list of software that is available on the distribution media. Existing installed
software is automatically selected for upgrading. You can select all software products and their
components or select a customized combination of software products and their components.
The Installer automatically selects any dependent software you must install. For example, you
cannot install some software products without installing Systems Insight Manager as well.
Ensure success by running the HPE Insight Management Advisor first
The HPE Insight Management Advisor ,included in the HPE Insight Management DVD, analyzes
and tests your current software and Central Management Server (CMS) environment to ensure
that it meets all installation criteria and provides you with corrective action for problems it identifies.
Hewlett Packard Enterprise recommends that you run the Advisor before you begin the installation
or upgrade process. The results of the tests help you to identify issues or deficiencies with the
target server that would cause issues with HPE Systems Insight Manager and its integrated
software products. You can select the types of tests to run or restrict the tests to those for a
specific software product.
IMPORTANT: To install HPE Insight Management, you need to have the administrative
privileges on the server.
NOTE: To modify the Windows settings, the user needs to be either an Administrator or must
have Administrative privileges on the CMS.
Installation user interface
When you insert the HPE Insight Management DVD #1 into the CMS or mount ISO image #1,
an end user license agreement (EULA) appears, which you must read and accept before you
can continue. After accepting the EULA, the HPE Insight Management start-up window is
displayed, and you see the following tabs:
6
•
Install is the starting point for the HPE Insight Management Advisor and the Integrated
Installer
•
Products describes the HPE Insight Management products shipped on the distribution
media
•
What's New describes the new features introduced in the release
•
Learn More links to more product information for HPE Insight Control, HPE Matrix Operating
Environment, HPE Virtual Connect Enterprise Manager, and HPE BladeSystem Matrix
•
Documentation provides direct access to PDF files for the installation documentation and
other user documentation
•
Support and Training describes how to obtain support, free services, and training from
Hewlett Packard Enterprise and provides links to useful Hewlett Packard Enterprise websites
Understanding the installation process
•
Legal provides the end user license agreement (EULA)
•
Verify Checksum Runs and verifies the checksum of the files that are present in the source
provided and displays the overall validity of the provided bits.
HPE Insight Management product summary
For information about the HPE Insight Management products you can install, see the HPE Insight
Management Getting Started Guide.
Assumptions
This guide assumes that you have already:
•
Read the HPE Insight Management Installation and Upgrade Release Notes.
•
Confirmed the target CMS has a supported configuration as detailed in the HPE Insight
Management Support Matrix.
•
Reviewed the HPE Insight Management Getting Started Guide to determine which products
you want to install.
•
Completed the HPE Insight Management Preinstallation Worksheet.
Hewlett Packard Enterprise recommends that you print the HPE Insight Management
Preinstallation Worksheet and gather the required installation information before you start
the installation.
You can find links to these documents on the Documentation tab or at:
Hewlett Packard Enterprise Information Library
The installation process
The Insight Management Installer installs all HPE Insight Management products in a single
session on a single management server. Variations to this installation process might occur under
any of the following scenarios:
IMPORTANT: Installation of IM DVD components is not supported on systems with only IPv6
stack. The system must either have IPv4 stack or both IPv4 and IPv6 stack.
•
If HPE SIM 7.4 or higher is already installed, the installer upgrades SIM and all its software.
•
If HPE Insight Control server provisioning is selected as a deployment option, then you must
enter the credentials for the server provisioning server. From the 7.2 release, HPE Insight
Control includes the rights for HPE Insight Control server provisioning, which replaces HP
Insight Control server deployment. Insight Control server provisioning performs multi-server
operating system provisioning to bare metal ProLiant and BladeSystem servers. You can
download the HPE Insight Control server provisioning installation instructions from the HPE
Insight Management downloads website at http://www.hpe.com/info/insightupdates.
HPE Insight Management product summary
7
NOTE: Starting with the 7.3 release, HP Insight Control server deployment, HP Insight Control
server deployment SIM Integration module, and HP Insight Control server deployment Quiesce
SIM Plugin are removed from the DVD. The previously installed version of Insight Control server
deployment, HP Insight Control server deployment SIM Integration module, and Insight Control
server deployment Quiesce SIM Plugin are not upgraded by the Insight Management Installer.
NOTE: HP Insight Control server deployment is no longer available. It has been replaced by
HPE Insight Control server provisioning, which is available as a separate download from http://
www.hpe.com/info/insightupdates. The last released version of HP Insight Control server
deployment was 7.3 Update 1, and support information for that release is contained in the HP
Insight Management 7.3 Update 1 Support Matrix found at http://www.hpe.com/info/
insightcontrol/docs.
NOTE:
HPE Insight Management 7.6 includes all patches released for the previous version.
NOTE: HPE Matrix Operating Environment installation fails in a scenario where the user has
installed .NET 3.5 SP1 and uninstalled .NET 3.0 before initiating the HPE Insight Management
DVD installation. In such a scenario, HPE IO installer fails to install and displays a pop-up
message:Missing software requirements.
NOTE: Microsoft .NET 4.5.2 is required only if you install HPE Storage Provisioning Manager
as a part of Insight Management 7.6.
Approximate installation and upgrade times
Table 1 lists approximate installation and upgrade times for individual Insight Management
products on x86 and x64 operating systems. The times were obtained from a CMS with the
following configuration:
•
Server: HPE ProLiant BL460c G6 BladeSystem server
•
Memory: 16 GB
•
Operating system: Microsoft Windows Server 2008 R2 SP1 Enterprise x64, Microsoft Windows
Server 2012 Standard x64
Installation and upgrade times for individual Insight Management products have been rounded
to the nearest minute. Your times may vary depending on the server model, amount of memory,
and type of OS (x86 or x64). Running a virus scanner during the installation may also increase
the installation time.
Table 1 Approximate installation and upgrade times on Microsoft Windows Server
Insight Management product or
features
8
Approximate
installation time
Approximate upgrade
time (7.5 to 7.6)
Approximate
installation time
Microsoft Windows
Server 2008 R2 SP1
Standard/Enterprise
x64
Microsoft Windows
Server 2008 R2 SP1
Enterprise x64
Microsoft Windows
Server 2012/2012 R2
Standard/Datacenter
and2016
HPE System Management
Homepage
< 1 minute
< 1 minute
< 1 minute
HPE WMI Mapper
<1 minute
<1 minute
< 1 minute
HPE Systems Insight Manager
< 10 minutes
< 10 minutes
< 10 minutes
HPE Version Control Repository
Manager
<1 minute
< 1 minute
< 1 minute
HPE Insight managed system setup
wizard
<3 minutes
<5 minutes
<3 minutes
Understanding the installation process
Table 1 Approximate installation and upgrade times on Microsoft Windows Server
(continued)
Insight Management product or
features
Approximate
installation time
Approximate upgrade
time (7.5 to 7.6)
Approximate
installation time
Microsoft Windows
Server 2008 R2 SP1
Standard/Enterprise
x64
Microsoft Windows
Server 2008 R2 SP1
Enterprise x64
Microsoft Windows
Server 2012/2012 R2
Standard/Datacenter
and2016
HPE Insight Control power
management
<1 minute
<3 minutes
<1 minute
HPE Insight Control performance
management
<6 minutes
<5 minutes
<6 minutes
HPE Insight Control virtual machine
management
<5 minutes
<7 minutes
<5 minutes
HPE Insight Control server migration <4 minutes
<10 minutes
<6 minutes
HPE Virtual Connect Enterprise
Manager
<8 minutes
<6 minutes
<8 minutes
HPE Storage Provisioning Manager
<2 minutes
<4 minutes
<3 minutes
HPE Insight mxsync Utility
<1 minute
<1 minute
<1 minute
HPE Matrix infrastructure
orchestration
<39 minutes
<30 minutes
<35 minutes
HPE Matrix Operating Environment
recovery management
< 2 minutes
<3 minutes
< 2 minutes
HPE Insight Control licensing and
reports
< 8 minutes
<7 minutes
< 8 minutes
HPE Insight Management Advisor
< 2 minutes
<1 minute
< 2 minutes
HPE SPM adapter for EMC
Symmetrix VMAX
<1 minute
<1 minute
<1 minute
HPE Matrix Operating Environment <12 minutes
capacity planning, configuration and
workload management and Insight
Capacity Advisor Consolidation
software
<2 minutes
<10 minutes
Product Configuration
<10 minutes
<10 minutes
<10 minutes
Total time (not including any delays
due to reboot)
1 hour, 58 minutes
2 hours, 5 minutes
1 hour, 58 minutes
HPE Insight Management upgrade paths
This release supports upgrades from Insight Software DVD version 7.4.x and 7.5.x.
Table 2lists the HPE Insight Management Installer upgrade paths. All currently installed products
are upgraded automatically to 7.6.
Table 2 HPE Insight Management product upgrades to 7.6
Feature
From version
HPE Systems Insight Manager
7.4 or later
HPE System Management Homepage
7.4 or later
HPE Insight Management Advisor
7.4 or later
HPE Insight Management upgrade paths
9
Table 2 HPE Insight Management product upgrades to 7.6 (continued)
Feature
From version
WMI Mapper
7.4 or later
HPE Insight Control power management
7.4 or later
HPE Insight Control performance management
7.4 or later
HPE Insight Control virtual machine management
7.4 or later
HPE Insight Control server migration
7.4 or later
HPE Virtual Connect Enterprise Manager
7.4 or later
HPE Version Control Repository Manager
7.4 or later
HPE Matrix Operating Environment
7.4 or later
2
HPE Matrix infrastructure orchestration
7.4 or later
2
HPE Matrix Operating Environment recovery management
7.4 or later
2
HPE Insight managed system setup wizard
7.4 or later
HPE Storage Provisioning Manager
2.4.0 or later
HPE Insight Control licensing and reports
7.4 or later
SPM adapter for EMC Symmetrix VMAX
7.4 or later
1
2
1
If a version prior to 3.70 of server migration is installed, you must uninstall it before installing the new version in Insight
Management 7.6.
If a version prior to 7.3 of the product is installed, you must first upgrade to Insight Software DVD 7.3, then upgrade
to version 7.4, and finally upgrade to 7.6 DVD. Upgrade to the latest version using the latest HPE Insight Management
DVD.
Upgrading HPE Matrix recovery management
If the HPE Matrix recovery management is installed on the CMS, first upgrade the local site and
perform all the required upgrade tasks and optional post-installation tasks. See the Installing or
upgrading HPE Insight Management for upgrade tasks.
For post-installation tasks, see the Optional post-installation configuration chapter. Both local
and remote sites must be upgraded.
NOTE:
The local site is not protected until both the sites are upgraded.
Managing the HPE Operations Orchestration license key manually
HPE Matrix OE infrastructure orchestration 7.6 includes HPE Operations Orchestration 10.60,
which is an upgrade from the 9.07 version included in the 7.5 release. This version of HPE
Operations Orchestration software requires Operating System Instance (OSI) based license
keys. OSI license keys are supplied even though HPE Matrix Operating Environment software
is licensed under a per-server license agreement.
When installed, HPE Operations Orchestration 10.60 has a 90 day trial license, with no difference
from the licensed version. If no license is configured by the time the 90 day trial is completed,
HPE Operations Orchestration will stop working, and HPE Matrix features using OO workflows
will stop working (including sending emails, managing static servers, provisioning ESXi clusters,
and use of attached workflows for solution customization). “Step 11: Activating and installing an
HPE Operations Orchestration license” (page 51) discusses how to activate and install this HPE
Operations Orchestration OSI based license.
10
Understanding the installation process
2 Installing or upgrading HPE Insight Management
NOTE: When installing on a Japanese operating system, do not use Japanese characters in
the user name, password, or installation path fields.
Before beginning an installation or upgrade, consider the following:
•
Ensure that you have read the HPE Insight Management Installation and Upgrade Release
Notes available at: Hewlett Packard Enterprise Information Library , to gather information
on installation or upgrade issues.
•
Ensure that you have read the prerequisites required for installing HPE Insight Control server
provisioning. The prerequisites are available in the HPE Insight Control Server Provisioning
Installation Guide at http://www.hpe.com/info/insightcontrol/docs
•
Be sure that maintenance activities do not reboot the system during installation.
•
For help information during the installation process, click the ? icon.
•
Use an ISO mounting utility to load both DVDs.
•
To run the installation from hard disk drives, copy the contents of the HPE Insight
Management DVDs to different directories on the hard disk.
•
Because the installation process requires a reboot for completion:
◦
If you plan to install from a shared network drive, map the network drive and select the
reconnect at logon option. You cannot install directly from a shared drive using UNC.
◦
If you install directly from the DVD, do not remove the DVD from the drive until the
installation completes.
◦
If you are using an ISO mounting utility, select the option to reconnect the drives after
reboot (Automount last image).
•
Configure Internet Explorer to show pictures (default setting) before running the Installer.
Select Tools→Internet Options, select the Advanced tab, and then in the Multimedia
section, select Show pictures.
•
To determine which screens Installer displays during your specific installation, based on
whether you are performing a new installation or an upgrade, see the HPE Insight
Management Preinstallation Worksheet.
Pre-upgrade steps
The following sections are applicable in a scenario where HPE Matrix Operating Environment
components are installed on a CMS.
Validating the CMS
To validate the CMS:
•
Create and deploy both physical and virtual logical servers from HPE Matrix OE visualization.
•
Create and deploy both physical and virtual templates from HPE Matrix infrastructure
orchestration.
Verifying the HPE Matrix Operating Environment services
Scan for Java out-of-memory issues
Scan for possible Java out-of-memory messages issued by the HPE Matrix Operating Environment
services. Search for the OutOfMemoryError string in each of the following log files:
Pre-upgrade steps
11
Table 3 Log files and locations
Service
File
Path
HPE MatrixIO
hpio-controller.log
C:\Program Files\HP\Matrix infrastructure
orchestration\logs
HPE VMM
hpvmmsvc.log
C:\ProgramFiles\HP\Insight Control virtual
machine management\log
HPE Matrix OE for
HP-UX
vselog.lsm.log,
vselog.log
C:\Program Files\HP\Virtual Server Environment\
logs
HPE SIM
mxdomainmgr.0
C:\Program Files\HP\Systems Insight Manager\
logs
If Java out-of-memory messages are present in the log files, apply the large scale tuning
parameters to the Matrix Operating Environment services as described in the section “Configuring
HPE Insight Management for large environments” (page 59)
Inspecting the database size and setting the recover model settings
Inspect the following HPE Insight Management database sizes:
•
gwlm
•
hpio
•
HPMOEMetering
•
hpvmmsqldb
•
Insight_v50_0_########
•
lsdt
•
OODB
•
PMP_V5_0
•
eXpress db
Verify that the recover model settings is set to “SIMPLE.” To set the recover model settings to
“SIMPLE”:
1. Open the Microsoft SQL Server Management Studio Express.
2. Select the database that has Recovery Model type other than “SIMPLE”.
3. Right-click and select Properties.
4. Select Options.
5. In Recovery model drop down box choose Simple.
6. Click OK.
Backing up the Central Management Server before you begin an upgrade
Hewlett Packard Enterprise recommends backing up the current CMS environment before
beginning an upgrade in the event that you need to restore the environment. For backup
instructions, see “Backing up the CMS” (page 82).
NOTE: Delete excessive events on the CMS. (For example: Run delete events command for
events that are older than 90 Days).
Preparing for HPE Matrix infrastructure orchestration Federated CMS
A federated CMS environment contains one primary CMS running Matrix infrastructure
orchestration, and one or more secondary CMS' running Matrix Operating Environment. In this
12
Installing or upgrading HPE Insight Management
release, Matrix infrastructure orchestration Federated CMS is enabled by default during new
installations, provided that the domain name server is prepared.
In a federated CMS environment, forward DNS lookups resolve CMS hostnames to IP addresses.
Additionally, on the primary CMS, forward and reverse DNS lookups must work for each secondary
CMS. Verify that all DNS lookups can be resolved using the FQDN of each system.
For more information, and for instructions on enabling a federated CMS environment after an
upgrade to 7.6, see the HPE Matrix Operating Environment Logical Server Management User
Guide at Hewlett Packard Enterprise Information Library.
NOTE: If you are upgrading both the operating system version running on the CMS and Insight
Management, ensure that the combination of OS version and HPE Insight Management version
is supported throughout the upgrade process. See the HPE Insight Management Support Matrix
for supported operating system and Insight Management versions.
Consider two possible upgrade scenarios:
•
The source operating system is supported by HPE Insight Management 7.6. In this case,
upgrade Insight Management and then upgrade the operating system. For example, if you
are upgrading Insight Management 7.4 to 7.6 and Windows 2008 to 2012, upgrade Insight
Management to 7.6, then upgrade the operating system to Windows 2012.
•
The source operating system or any other prerequisite (such as a database) is not supported
by Insight Management 7.6. In this case you must perform intermediate upgrade cycles to
reach the target state. For example, if you are upgrading HPE Insight Management 7.3 to
7.6 and Windows 2008 to 2012 R2, first upgrade Windows 2008 R2 to 2012, then upgrade
HPE Insight Management 7.3 to 7.4, then upgrade Windows 2012 to 2012 R2, then upgrade
HPE Insight Management 7.4 to 7.6. You may want to perform a data migration before the
final upgrade to ensure that the target CMS has a fresh operating system installation. See
the Data migration of an existing Microsoft Windows CMS to a new Insight Management 7.5
system white paper for more information.
The Insight Management Installer installs all Insight Management products in a single session
on a single management server. Variations to this installation process might occur under any of
the following scenarios:
Support for a rolling upgrade of a CMS federation
Matrix OE infrastructure orchestration supports a rolling upgrade of a federated CMS environment.
A rolling upgrade temporarily allows a federation containing CMSs running different versions of
Matrix OE during the upgrade process.
During a rolling upgrade, a CMS running a later version of Matrix OE supports basic operations
against a secondary CMS running an earlier version of Matrix OE. Not all new features are
expected to work against an earlier version CMS.
IMPORTANT:
The primary CMS must be upgraded first.
For information about new features that are not supported, see the HPE Matrix Operating
Environment Release Notes available at Hewlett Packard Enterprise Information Library.
Requirements for CMS identification changes
If any of the following key attributes of the CMS operating system needs to be modified after
Insight Management has been installed, use the CMS Reconfigure tool.
The key attributes are:
•
Hostname
•
IP address associated with the hostname
Support for a rolling upgrade of a CMS federation
13
•
Full name or domain (including the fully qualified domain name)
•
DNS entries corresponding to the hostname and domain
If any of these attributes change after Insight Management has been installed and the CMS
Reconfigure tool was not used, many features of the solution fails to function properly. For more
information on how to use CMS Reconfigure tool, see the CMS Reconfigure Tool section in the
HPE Systems Insight Manager User Guide available from the SIM Library, located at http://
www.hpe.com/info/insightmanagement/docs.
Consider using the Data Migration Tool to migrate existing data onto a newly installed CMS that
will use the new hostname or IP address. For more information on how to perform this migration,
see the Data migration of an existing Microsoft Windows CMS to a new Insight Management
system white paper available from the Matrix OE Information Library, located at http://
www.hpe.com/info/insightmanagement/docs.
Step 1: Signing in to the Central Management Server
To begin an installation or upgrade, sign-in to the operating system on the CMS as a user with
administrative privileges.
NOTE: If you are performing an upgrade, you must sign-in using the same user name and
domain that was used for the initial installation.
Step 2: Starting the HPE Insight Management Installer
NOTE: The Insight Management Installer version 7.6 includes Microsoft SQL server 2014
Express (32-bit) in the DVD.
1.
14
Launch the Installer.
•
If you have copied the contents of the Insight Management DVD #1 to a hard drive or
are using an ISO mounting utility, double-click the autorun.exe file.
•
If you are installing directly from the DVD, insert Insight Management DVD #1. The
start-up window opens automatically.
Installing or upgrading HPE Insight Management
2.
Read the agreement and click Agree. The Welcome to the Insight Management DVD
screen appears.
Figure 1 Welcome to the HPE Insight Management DVD
Step 3: Running the Insight Management Advisor
Hewlett Packard Enterprise recommends running the Insight Management Advisor before you
begin the installation.
The Insight Management Advisor tests and evaluates the hardware and software configuration
of the CMS. Test results identify issues or deficiencies with the CMS that might negatively affect
the performance of Insight Management and its associated products. To obtain general test
results, you can run Insight Management Advisor before you begin the installation, or you can
run the Integrated Installer by selecting the required components and then proceed towards
Check for prerequisites screen.
Step 3: Running the Insight Management Advisor
15
1.
Click Run Insight Management Advisor. The Welcome to the Insight Management
Advisor screen appears.
Figure 2 Welcome to the HPE Insight Management DVD
2.
Click Filter to set up HPE Insight Management Advisor for filtered results. The Filter screen
appears. You can filter results by severity, specific product, or a group of products. Skip to
the next step when not setting filters.
Figure 3 Filter results
16
Installing or upgrading HPE Insight Management
a.
b.
c.
In the Filter results by severity section, include or exclude certain severity results by
selecting or deselecting applicable severity options. Select or unselect All to select or
deselect all severity options.
In the Select tests to execute by product or component section, select the products
to be included in the results or select or deselect All to include or exclude all products.
Select or deselect Include Pre-Install Tests to include or exclude the pre-installation
tests.
TIP: The Include Pre-Install Tests option applies conditions where Systems Insight
Manager is not installed, but is being considered for installation. These tests include
hardware configuration, disk space, and legacy software.
d.
To filter by individual products, make sure all products are deselected and click
Customize. A selectable list of all Insight Management products appears.
Figure 4 Customize
e.
3.
4.
Select the products to be filtered and click OK, or select or deselect All to include or
exclude all products and click OK. The Welcome to the Insight Management Advisor
screen appears indicating a filter has been applied.
Click Run Now. The Welcome to the Insight Management Advisor results screen appears.
The results screen displays items that can affect the installation of the HPE Insight
Management products. For more information on those issues, click the corresponding Result
hyperlinks, and resolve the issues before continuing the installation.
Step 3: Running the Insight Management Advisor
17
Figure 5 Items found that will affect the performance of the HPE Insight Management
NOTE:
To sort HPE Insight Management Advisor results:
•
Click on the Test column header to reorder the results by the test name.
•
Click the Result column header to reorder the results by severity.
Table 4 (page 18) provides an explanation of the icons that appear in the Insight Management
Advisor results screen.
Table 4 HPE Insight Management Advisor icon legend
Icon
5.
Description
Action required
Execution failed
Hewlett Packard Enterprise requires that this issue be resolved
before continuing the installation
Major warning
Hewlett Packard Enterprise strongly recommends resolving this
issue before continuing the installation
Minor warning
Hewlett Packard Enterprise recommends resolving this issue before
continuing the installation.
Success
No action necessary
Unknown
No action necessary
Click Close to exit HPE Insight Management Advisor.
Step 4: Selecting the software to install or upgrade
For new installations, Hewlett Packard Enterprise recommends installing all products on the
DVD. For existing installations, the Installer automatically updates all previously installed products
to the new release.
18
Installing or upgrading HPE Insight Management
HPE Insight Control includes the rights for HPE Insight Control server provisioning, which replaces
HP Insight Control server deployment. HPE Insight Control server provisioning performs
multi-server operating system provisioning to bare metal ProLiant and BladeSystem servers.
You can download the HPE Insight Control server provisioning installation instructions from http://
www.hpe.com/info/insightupdates. The installation instructions are available at http://
www.hpe.com/info/hpsce/docs
NOTE: HP Insight Control server deployment, HP Insight Control server deployment SIM
Integration module, and HP Insight Control server deployment Quiesce SIM Plugin are removed
from the DVD. The previously installed version of HP Insight Control server deployment, HP
Insight Control server deployment SIM Integration module, and HP Insight Control server
deployment Quiesce SIM Plugin are not upgraded by the HPE Insight Management Installer.
1.
Click Run Integrated Installer.
The following screen appears.
Figure 6 Welcome to the HPE Insight Management Installer
2.
3.
Select the software products you want to install. Dimmed auto-selected check boxes indicate
either previously installed software that you must upgrade or products that other software
products require.
Do one of the following:
•
(Recommended) To install or upgrade the products selected on the screen, click Next.
•
(Optional) To select specific components of each software product you want to install
or upgrade, click Customize.
•
To install or upgrade only Virtual Connect Enterprise Manager in standalone mode,
clear all check boxes on the screen, and click Customize.
Step 4: Selecting the software to install or upgrade
19
(Optional) Installing or upgrading individual products
Hewlett Packard Enterprise recommends installing the Insight managed system setup wizard
product that is included in the HPE Insight Management installation. After the installation is
complete, the HPE Insight managed system setup wizard enables you to easily setup managed
systems, add and apply licenses, and configure options that are specific to management
capabilities intended for use on the managed system.
When installing the HPE Insight Control products for the first time, Hewlett Packard Enterprise
recommends navigating to the Insight Control server provisioning application. To install HPE
Insight Control server provisioning, go to the HPE Insight Management website at http://
www.hpe.com/info/insightupdates .
For each software product, you can specify which of its components you want to install. However,
auto-selected check boxes indicate:
•
The software product (package) you selected requires the other software product (package)
as a prerequisite to continue the installation.
•
The component already exists on the server, and the installer must upgrade it.
1.
2.
Click Customize. The Select components for install or upgrade page appears.
Select the components to install. If you selected products on the Welcome to the Insight
Management Installer screen, the installer automatically selects on this screen the
components associated with those products. To unselect a component whose check box is
not dimmed, click the check box.
Click Next.
Go to “Step 5: Installing from HPE Insight Management DVD #2” (page 20).
3.
4.
(Optional) Installing or upgrading HPE Virtual Connect Enterprise Manager in
standalone mode
This option enables you to install only HPE Virtual Connect Enterprise Manager. No other HPE
Insight Management products can be installed at the same time.
A HPE VCEM standalone installation requires a dedicated physical or virtual server to host the
application. This installation type uses a specialized version of SIM that does not support the
installation of additional HPE Insight Management plug-ins.
You can install HPE VCEM in standalone mode if the following conditions are true:
•
If you are performing a new installation.
•
1.
If you are upgrading a version of HPE VCEM originally installed in standalone mode.
When performing a new installation, clear all options on the first installer screen. This allows
you to install HPE VCEM in stand-alone mode.
Click Customize.
Select Install only Virtual Connect Enterprise Manager (Standalone mode).
Click Next. A confirmation message appears asking you to confirm a standalone installation.
Click Yes to continue the installation.
Go to “Step 6: Viewing the prerequisites” (page 21).
2.
3.
4.
5.
6.
Step 5: Installing from HPE Insight Management DVD #2
The Insight Management DVD #2 Selection screen appears when you are installing or upgrading
products or components that reside on DVD #2. You can either use the same drive and replace
disks as needed or you can specify an alternate drive. If you specify a network drive, you must
temporarily set the Internet Explorer security level for the Trusted Sites zone (Tools→ Internet
Options→ Security→ Sites) to Low.
20
Installing or upgrading HPE Insight Management
Figure 7 HPE Insight Management DVD #2 Selection
1.
2.
To specify the location of the HPE Insight Management DVD :
•
(Recommended) To manually replace HPE Insight Management DVD #1 with HPE
Insight Management DVD #2 when prompted, select Replace DVD #1 by DVD #2 in
the drive during the installation process.
•
To automatically access each DVD if you want to use multiple DVD drives, enter the
location of DVD #2 in the Specify an alternate drive for DVD #2 box, or click Browse
to search for the DVD.
Click Next.
NOTE: If you are using an ISO mounting utility and selected Replace DVD #1 by DVD #2 in
the drive during the installation process, either remount the ISO image after reboot or configure
the ISO mounting utility to automatically remount the images.
Step 6: Viewing the prerequisites
The Check for prerequisites screen lists the prerequisites for successful installation of HPE
Insight Management. Your system must meet all these prerequisites, which are based on the
components selected for installation or upgrade. For more information about prerequisites, see
the HPE Insight Management Support Matrix at Hewlett Packard Enterprise Information
Library..
The prerequisites list on the screen includes server, services, database, and application
requirements. To ensure that the hardware and software configurations on the target server meet
the requirements for the products you want to install, run the HPE Insight Management Advisor.
Step 6: Viewing the prerequisites
21
Figure 8 Check for prerequisites
Running HPE Insight Management Advisor again to verify prerequisites for selected
products
After you select the products to install, Hewlett Packard Enterprise recommends that you run the
HPE Insight Management Advisor to determine if your system has any requirement issues.
IMPORTANT:
1.
2.
Do not change the CMS IP address.
Click Run the Insight Management Advisor link located at the bottom of the Check for
prerequisites screen.
After running the HPE Insight Management Advisor, resolve any issues the HPE Insight
Management Advisor finds.
If no issues are found, click Next on the Check for prerequisites screen.
Step 7: Selecting the installation directory
HPE Insight Management can only be installed on drives with an 8dot3 filename enabled in
Windows. The 8dot3 filename is enabled on the default drive, which is the C:drive. If you choose
a non-default drive, then use the fsutil command, to check and enable the 8dot3 filename.
For example, before installing HPE Insight Management software on V:drive on a Windows 2012
system, execute the command fsutil 8dot3name set V:0 to enable 8dot3 filename.
The Installation Directory screen enables you to select the installation location for HPE Insight
Management. Selecting a non-default location for the installation files does not have an impact
22
Installing or upgrading HPE Insight Management
on the software performance or behavior. However, the target location must meet the following
requirements:
•
The target directory must be on a local hard disk drive. Some products might not install if
the target directory is a mapped or a shared drive.
•
The target hard disk must have enough temporary space to complete the installation in
addition to the space required for HPE Insight Management products you plan to install. To
determine the disk space you need for HPE Insight Management products, see the HPE
Insight Management Support Matrix.
Figure 9 Installation directory
New installation
Select the installation location by performing one of the following steps:
•
To use the default directory location, click Next.
•
To select a different directory, click Browse, or enter the path in the Installation Directory
field, and then click Next.
Upgrade
For an upgrade scenario, you cannot change the installation directory. If you installed a component
as a standalone previously ((not using the Insight Management Installer), the HPE Insight
Management Installer upgrades that component in the original installation location.
Click Next.
IMPORTANT: The remaining screens in the Installer appear based on the software you chose
to install, and some screens do not appear at all during an upgrade because information previously
entered is reused for the upgrade. Skip the screens that do not apply to your installation.
Step 7: Selecting the installation directory
23
Step 9: Entering service account credentials
The Service account credentials screen allows you to provide the credentials Insight
Management uses as the sign-in credentials for services it creates.
Figure 10 Service account credentials
Table 5 Service account credentials fields
Field
Description
User name
A valid user name with local administrative privileges.
Password
A valid password for the user name.
Passwords must be only alphanumeric characters or []()<>_-!@$,.'*^%#&=`:|~;+\ and
space. Space is not allowed as the first or last character. Do not use a $ as the first
character. While entering characters for the password, a warning message is displayed
Spaces are accepted as password. However, you cannot use a space as either
the first or the last character of the password. If you need to change your password,
see the white paper Changing Insight Management CMS Password at the following
website:
http://www.hpe.com/info/hpesc
Domain
The domain value for the installation user name.
New installation
The service account credentials are used to run services for the products.
1. Enter service account credentials for the CMS. These credentials must have a valid Windows
account.
2. Click Next.
24
Installing or upgrading HPE Insight Management
Upgrade
When performing an HPE Insight Management upgrade, use the existing HPE Insight Management
or HPE Systems Insight Manager credentials.
1. Enter the existing service account credentials for HPE Insight Management.
2. Click Next.
Step 10: Configuring a database
HPE Insight Management searches for an existing database on the local system. If a local/remote
database is detected, use this database or enter the credentials for a remote database. The
option to create a new database is disabled when an existing database is detected.
Database considerations:
•
See the HPE Insight Management Support Matrix for the supported combinations of the
CMS, the local and remote database servers, and the local or remote deployment server.
•
Ensure that SQL Server Browser and SQL Agent services are running in the database server
before performing a database connection.
•
When installing in an environment with a previously installed remote database, the current
user running the Insight Management installation must have administrator permissions in
the database.
•
When reusing an existing database installation, the credentials used for database
authentication must be the same as those of the user currently logged in. If HPE SIM is
already installed, you must log in with the same credentials used for database authentication
in HPE SIM.
•
When using database-named instances, you must have fixed port numbers, not dynamic
port numbers.
•
When using an existing database, you must verify the TCP/IP protocol is enabled. Verify
your configuration by opening the Microsoft SQL Server Configuration Manager and navigating
to SQL Server Network Configuration→Protocols for SQLEXPRESS and enable TCP/IP
protocol.
•
You can install multiple instances of Microsoft SQL Server. If you are running the HPE Insight
Management Installer, exit it. Then, run the Microsoft SQL Server installer and follow the
onscreen instructions.
•
HPE Insight Management requires a non-binary collation mode for Microsoft SQL Server
database.
•
If you are installing HPE Matrix infrastructure orchestration, the database password cannot
contain a space. If you need to change your password, see the HPE Systems Insight Manager
User Guide at the following website:
http://www.hpe.com/info/insightmanagement/sim/docs.
Step 10: Configuring a database
25
Figure 11 Database configuration
New installation
1.
2.
3.
Select an option.
Enter the appropriate user credentials. If you are using an existing database, provide the
server and database information.
Click Next.
Upgrade
If you have previously used Microsoft SQL Express 2008 R2 Express SP2, the database is
upgraded to Microsoft SQL Express 2014 as part of the HPE SIM upgrade. This SQL Express
upgrade is required to upgrade Insight Management.
1. If a local/remote database is detected, enter the credentials for the existing database.
2. Click Next. A message appears providing some information about dynamic ports. This
message is informational and does not indicate that dynamic ports are being used.
IMPORTANT: If a supported version of SQL Server is not installed, a message appears
informing you of the impending database upgrade. Accept the upgrade to continue to install
HPE Insight Management. Alternatively, instead of automatically upgrading the database
during the HPE Insight Management installation, you can reject the database upgrade (which
cancels the Insight Management installation). You can then manually upgrade to a supported
version of database software before restarting the HPE Insight Management Installer.
Step 11: Setting automatic sign-in credentials
The Automatic sign-in configuration screen appears only if HPE Systems Insight Manager is
installed or upgraded because these applications require a reboot during the installation process.
26
Installing or upgrading HPE Insight Management
Figure 12 Automatic sign-in configuration
(Optional) Enabling automatic sign-in after the installation reboot
NOTE: When installing via Remote Desktop and using automatic sign-in to reboot to the original
installation session, you must include the /admin or /console switch to reconnect remotely
through the remote desktop after the system reboot. In addition, the system uses the native
screen resolution of the local operating system which might cause changes in screen resolution
after the reboot when accessing the CMS through Remote Desktop. To avoid these changes,
verify that the Remote Desktop resolution is the same as the resolution of the CMS operating
system.
1.
Check Enable Automatic sign-in.
By default, Enable Automatic sign-in is checked. This option is useful for a successful
installation process without user intervention because it avoids the post-reboot manual
sign-in to the system during the installation process.
When checked the system logs on to the operating system after the reboot by using the
credentials entered.
2.
Enter the password of the user currently signed in.
The values in the User name and Domain fields cannot be changed because the user who
logged in when the installation was started must also be the user who logs on after the
automatic reboot.
IMPORTANT: When installing or upgrading on a Japanese operating system, use Roman
characters for all user name, password, and installation path fields.
3.
Click Next.
Step 11: Setting automatic sign-in credentials
27
Step 12: Setting a proxy configuration
The Proxy configuration (optional) screen enables you to enter proxy settings if your network
requires proxy server to access the Internet.
Only Microsoft Proxy Server is tested and supported, and only basic authentication for Internet
proxy servers is supported. The use of Internet proxy server scripts and full NTLM authentication
are not supported.
The HPE Insight Management Update utility accesses the Hewlett Packard Enterprise website
and compares the version numbers of the installed software with the version numbers of the
latest available software. If your environment requires proxy settings and they are not set, this
task fails.
Figure 13 Proxy configuration (optional)
1.
If your network requires a proxy server to access the Internet, select I use an HTTP proxy
server, and then enter the proxy host and proxy port information.
NOTE:
2.
HPE Insight Management Installer supports IPv4 as a valid IP address.
(Optional) My proxy requires authentication is only available when I use an HTTP proxy
server is selected. If My proxy requires authentication is selected, enter the proxy user
name and proxy password.
NOTE: When installing or upgrading on a Japanese operating system, use Roman
characters for all user name, password, and installation path fields.
3.
Click Next.
NOTE: These proxy settings are specific to the HPE Insight Management upgrade scenario.
Some HPE Insight Management components might be affected by a system-wide proxy
configuration (configured in Internet Explorer Proxy Settings).
Step 13: Setting Product title configuration
The Product title configuration (optional) screen enables you to customize the default product
title displayed on the login screen.
28
Installing or upgrading HPE Insight Management
The product title configuration screen is displayed only when SIM is selected during installation.
The values entered as part of the banner settings in the Product title configuration page are
updated in the globalsettings.props file.
To change the default product title screen, select the Change the product title and enter values
in the title and subtitle text boxes.
If you clear the Change the product title check box, the current values in the text boxes are
replaced by default values based on the components selected.
Figure 14 Product title configuration (optional)
Table 6 Banner setting behavior
Scenario
Check box status
Implementation
Fresh Installation
Check box is cleared by default.
Text box values are set to default, based on
the components selected.
Upgrade/Reuse of SIM
Check box is selected by default.
Text box values are set to current banner
settings.
User changes the component User selects the check box.
selection
The values entered in the text boxes are
retained.
User changes the component User clears the check box.
selection
The text box values are set based on the
components selected.
User enters data in the text
boxes, in case of SIM
upgrade/reuse
A popup message is displayed indicating that
the values entered by the user will be lost.
1. Click OK to uncheck the checkbox.
2. Click Cancel to retain the checkbox
selection.
User clears the check box
User navigates to
Selected
Next/Previous screen and
navigates back to the banner
screen
The data entered previously is retained in
the text boxes.
User navigates to
Next/Previous screen and
navigates back to banner
screen
The text box values are reset to the default
values based on the components selected.
Cleared
Step 13: Setting Product title configuration
29
Table 6 Banner setting behavior (continued)
Scenario
Check box status
Implementation
Banner settings after
installation
Selected
The values present in the text boxes are
retained.
Banner settings after
installation
Cleared
Default banner is displayed based on
component selection.
Step 14: Setting the WMI Mapper port configuration
The WMI Mapper port configuration screen enables you to enter WMI Mapper port settings to
allow WMI data collections, discovery and identification. The WMI Mapper is installed on the
CMS.
Hewlett Packard Enterprise recommends you do not change the port number for an upgrade.
This may cause problems if there are system level credentials set with a particular feature.
Figure 15 WMI Mapper port configuration
Procedure 1 To specify a non-default port:
1.
2.
3.
Select Specify HTTPS port.
Enter a port number in the HTTPS Port field. The standard port number is within the range
1 - 65535.
Click Next.
Step 17: Selecting the sub-range addresses for HPE Virtual Connect
Enterprise Manager
In the HPE VCEM Range Selection screen, you must select one of the 128 sub-range addresses
for both MAC and WWN, only if you are planning to install multiple instances of CMS under the
same administration. This prevents the different VCEM instances from using MACs/WWNs which
belong to other VCEM instances. This also results in automatic creation of VCEM exclusion
ranges for MACs/WWNs which do not belong to a particular VCEM instance.
For more information on sub-range addresses, see the HPE Virtual Connect Enterprise Manager
User Guide.
30
Installing or upgrading HPE Insight Management
Figure 16 VCEM Range Selection
In the HPE VCEM Range Selection screen, the option to select the I (will) use VCEM subranges
checkbox is available. By default, the checkbox is not selected, and the range selection part of
the screen is disabled. To enable the range selection for both MAC and WWN, select the
checkbox.
If the checkbox is selected, range 1 is assigned by default to both MAC and WWN respectively.
Figure 17 VCEM—MAC and WWN range selection
NOTE: If you do not want to provide the range information, you must not select the checkbox.
If the checkbox is cleared, the drop-down list is no longer available, and theVCEM Defined range
(128k addresses) label appears.
If you do not select the option I (will) use VCEM subranges, then after the DVD installation is
complete, you can perform this step by manually configuring the exclusion ranges directly on
Step 17: Selecting the sub-range addresses for HPE Virtual Connect Enterprise Manager
31
VCEM page from HPE SIM. In this case, it is possible to select the pre-defined ranges or fill a
customized range for MACs and WWNs to each CMS.
1. On the VCEM Range Selection screen, select the I (will) use VCEM subranges checkbox.
Both the VCEM MAC Range and the VCEM WWN Range is enabled for selecting the range
of addresses.
2.
Select the range values for both VCEM MAC range and VCEM WWN range from the list
of addresses available in the drop-down list.
VCEM-Subrange selections from 1 through 128 are available for both VCEM MAC range
and VCEM WWN range.
3.
After the selection is complete, a pop-up window appears displaying a message similar to
the following: Are you sure you want to use VCEM MAC subrange #70 and
VCEM WWN subrange #128? This requires no other VCEM instance on the
network using these same ranges.
Figure 18 VCEM Range Selection screen
Click OK to confirm or Cancel to abort and re-select the subrange values.
Step 18: Entering HPE Matrix Operating Environment configuration
management, Capacity Advisor and global workload manager
configuration
The Matrix Operating Environment configuration management, capacity planning and
workload management configuration screen enables you to specify the location to store
configuration management, HPE Capacity Advisor, and HPE Global Workload Manager
(gWLM)information. The type of information stored includes power information for each managed
node, capacity planning historical utilization data, and capacity planning reports. For a default
installation, the directory is c:\program files\hp\virtual server environment\data.
32
Installing or upgrading HPE Insight Management
Figure 19 HPE Matrix Operating Environment configuration management, capacity planning
and global workload manager configuration
1.
2.
To choose a different path, enter the path or click Browse and navigate to the desired storage
location.
Click Next.
Step 19: Entering HPE Matrix infrastructure orchestration settings
The Matrix infrasturcture orchestration configuration screen enables you to configure Matrix
infrastructure orchestration email server information.
NOTE: If you are accessing a Windows Server 2012 CMS using Internet Explorer 10, you
must turn on the Desktop Experience feature in Windows Programs and Features in order to
view Matrix infrastructure orchestration pages. The Desktop Experience feature enables Adobe
Flash Player.
Figure 20 HPE Matrix infrastructure orchestration configuration
Step 19: Entering HPE Matrix infrastructure orchestration settings
33
Table 7 HPE Matrix Infrastructure Orchestration configuration settings
Option
Description
Mail From address
Enter the email address that appears in the From field.
Mail To address
Enter the email address that appears in the email's To field.
Drop-down list
Enables you to select one option from the list of options available in the drop-down list.
The options available in the drop-down list are: OS Deployment, Network Provisioning,
Storage Provisioning, Service Action, and Notification.
NOTE:
OS Deployment/Network
Provisioning/Storage
Provisioning/Service
Action/Notification mail to
After you select the checkbox, the drop-down is disabled.
Enter the email address to which you want to address about the OS Deployment/Network
Provisioning/Storage Provisioning/Service Action/Notification in To field.
OS Deployment/Network
Enter the email address that appears in the email's From field.
Provisioning/Storage
Provisioning/Service
Action/Notification mail from
SMTP hostname
Enter the SMTP host name.
SMTP port
Enter the SMTP port.
SMTP user name
Enter the user name used to access the SMTP server.
SMTP password
Enter the password used to access the SMTP server.
Confirm password
Re-enter the password exactly as entered in the SMTP password field.
NOTE: If you select Use the same mail to/from addresses for all fields checkbox, it uses
the same email addresses entered in Mail To address and Mail From address fields respectively
for the following flows from HPE Operation Orchestration: “OS Deployment/Network
Provisioning/Storage Provisioning/Service Action/Notification mail to” and “OS Deployment/Network
Provisioning/Storage Provisioning/Service Action/Notification mail from” fields.
NOTE: For information about licensing in a cloud, see the white papers Cloud bursting with
HPE CloudSystem Matrix infrastructure orchestration and Savvis and Cloud bursting with
CloudSystem Matrix infrastructure orchestration and Cloud Services or Amazon EC2 available
at http://www.hpe.com/info/matrixoe/docs. See the HPE Matrix Operating Environment Getting
Started Guide available at http://www.hpe.com/info/matrixoe/docs for further details about
licensing.
Step 20: Entering the HPE Matrix Infrastructure Orchestration deployment
server configuration
The Matrix Infrastructure Orchestration deployment server configuration screen enables
you to configure settings to deploy software to managed systems.
You can select one of the configuration settings ( Insight Control server provisioning, Server
Automation, Ignite-UX, Custom, or No deployment application) on the screen. Accordingly, the
valid configuration settings combination is displayed on the right side of the screen.
HPE Insight Control server provisioning is the deployment tool, which replaces Insight Control
server deployment. For more information about Insight Control server provisioning, see the HPE
Insight Control Server Provisioning Installation Guide.
34
Installing or upgrading HPE Insight Management
Table 8 HPE Matrix Infrastructure Orchestration deployment server configuration option
descriptions
Deployment server configuration option
Valid configuration settings
HPE Insight Control server provisioning
• HPE Insight Control server provisioning
• HPE Insight Control server provisioning and Ignite-UX
• HPE Insight Control server provisioning and Custom
• HPE Insight Control server provisioning, Ignite-UX, and
Custom
HPE Server Automation
• HPE Server Automation and Ignite-UX
• HPE Server Automation and Custom
• HPE Server Automation, Ignite-UX, and Custom
Ignite-UX
• HPE Insight Control server provisioning and Ignite-UX
NOTE: HPE Server Automation will be enabled • HPE Server Automation and Ignite-UX
only when you deselect RDP.
• Ignite-UX and Custom
• HPE Insight Control server provisioning, Ignite-UX, and
Custom
• HPE Server Automation, Ignite-UX, and Custom
Custom
• HPE Insight Control server provisioning and Custom
• HPE Insight Control server provisioning, Ignite-UX, and
Custom
• Ignite-UX, and Custom
• HPE Server Automation and Custom
• HPE Server Automation, Ignite-UX, and Custom
No deployment application
None
Figure 21 HPE Matrix infrastructure orchestration deployment server configuration
Step 20: Entering the HPE Matrix Infrastructure Orchestration deployment server configuration
35
Table 9 HPE Matrix infrastructure orchestration deployment server configuration option
descriptions
Option
Description
HPE Insight Control server Enables HPE Insight Control server provisioning as deployment application. If you
provisioning
select this option, you must enter credentials for the server provisioning server.
The credentials entered is utilized in the infrastructure orchestration deployment.
HPE Server Automation
Enables HPE Server Automation (SA) as the deployment application. If you select this
option, you must enter credentials for the SA server.
Ignite-UX
Enables Ignite-UX as the deployment application. If you select this option, you must
enter credentials for Ignite-UX server.
Custom
Enables all the available options:Custom; Server Automation and Custom; Ignite/Ux
and Custom; Ignite-UX and Custom; Server Automation, Ignite/Ux and Custom as
deployment applications.
If you select this option, you must enter the credentials for Custom server.
No deployment application
If you select the option No deployment application, you can manually add the deployment
server to CMS after the DVD installation is complete.
Reconfigure deployment servers after upgrade from 7.4 to 7.6
During an upgrade from HPE Matrix Operating Environment 7.4 to 7.6, the deployment server
configuration data is not migrated. After the upgrade is complete, reconfigure the deployment
servers (HPE Server Automation, and Ignite-UX) before you attempt to create a provisioning
service in HPE Matrix infrastructure orchestration.
Entering HPE Insight Management automatic download settings
The Automatic download of HP systems software screen appears only when you are
performing a new installation of HPE Insight Management. This screen enables you to configure
Insight Management to automatically download Hewlett Packard Enterprise software from the
Hewlett Packard Enterprise website.
The repository directory stores automatic downloads of the latest software such Hewlett Packard
Enterprise drivers, agents and firmware. After the download, you can use HPE VCRM to deploy
the software updates to managed systems.
Hewlett Packard Enterprise recommends using automatic download so software is automatically
kept up to date on your systems.
36
Installing or upgrading HPE Insight Management
Figure 22 Automatic download of HPE systems software
1.
Select Enable automatic download of ProLiant and Integrity Support Packs to a
repository.
NOTE: When you select the Enable automatic download of ProLiant and Integrity
Support Packs to a repository option during the HPE Insight Management installation,
additional disk space is required for the located repository media. The disk space required
also depends on the number of Hewlett Packard Enterprise service support packs that are
downloaded. For downloading each of the service support packs, at least an additional 2
GB of disk space is required.
2.
3.
4.
Enter the automatic download information.
Select the types of ProLiant and Integrity Support Packs to download.
Click Next.
Step 22: Reviewing the installation summary
The Installation summary screen displays a list of HPE Insight Management products to install
or upgrade. Software that matches the version on the DVD or is newer is marked for "reuse" and
will not be changed.
If you click Cancel after beginning the installation, the HPE Insight Management installation stops
when it comes to a logical stopping point, usually after it finishes installing the current component.
Step 22: Reviewing the installation summary
37
Figure 23 Installation summary
From the Installation summary screen, verify that your installation items are correct, and click
Install. An estimated installation time is provided, which is based on the components selected
for installation.
IMPORTANT:
After installing HPE SIM, the system reboots.
Step 23: Completing the installation
After you click the Install button in the Installation Summary screen, the Installation Status
screen appears and the Installer begins installing components. You can track the progress of
the installation through the Overall Installation Progress bar at the bottom of the screen.
When the installation completes, examine the Installation Status screen (scroll through
component list, if necessary) to see whether all your chosen components installed successfully.
Components with a status of Successfully installed are ready for final configuration and use.
When HPE Matrix OE logical server management is upgraded to 7.6, the pre-upgrade task
completes even if there are exceptions or missing objects. After the upgrade is complete, check
for important upgrade messages at C:\Program Files\HP\Virtual Server Environment\
logs\vselog.lsm.log, and make appropriate changes.
38
Installing or upgrading HPE Insight Management
Figure 24 Installation status
Components with a status of Completed with errors have installation issues preventing a
successful installation. Components with this status must be reinstalled after the issues are
resolved.
Click Next to continue.
Depending on the status of the components you installed, one of three screens appears: the
Installation finished! screen, the Installation finished with errors!, or the Installation finished
with warningsscreen.
Figure 25 Installation finished screen
The Installation finished! screen indicates that all of your chosen components are ready for
final configuration and use. Click Close and proceed to the next chapter.
From this screen, you can also use the links provided to run the HPE Insight Management Advisor,
view the installation log, or open Systems Insight Manager.
Step 23: Completing the installation
39
Figure 26 Installation finished with errors screen
The Installation finished with errors! screen enables you to view and correct installation errors.
To view the installation errors, click View the installation errors. After you have fixed the errors,
rerun the Installer to install the software components that encountered errors.
From this screen, you can also view the installation log by clicking View the installation log file,
or run the HPE Insight Management Advisor.
You can also view the installation logs later at <system drive>:\HPIC\logs.
Backing up the files
Compare the previous version of the following files located in the backup directory to the new
7.6 files. If there are customization files that need to be carried forward, copy the customization
files and save them. If you make changes to the customization files, you must restart the services
by rebooting the CMS.
NOTE:
Do not replace the new files.
Reboot the CMS if you make any changes to the customization files.
If you have installed both HPE Matrix Operating Environment and infrastructure orchestration,
back up the following files:
40
•
C:\Program Files\HP\Matrix infrastructure orchestration\conf\
blade_models.properties
•
C:\Program Files\HP\Virtual Server Environment\conf\esa.properties
•
C:\Program Files\HP\Virtual Server
Environment\conf\lsa\hp_lsa_service.conf
•
C:\Program Files\HP\Virtual Server
Environment\conf\lsa\lsa.properties
Installing or upgrading HPE Insight Management
•
C:\Program Files\HP\Virtual Server
Environment\conf\lsa\lsaclient.properties
•
C:\Program Files\HP\Virtual Server
Environment\conf\lsa\vc\vcController.properties
•
C:\Program Files\HP\Virtual Server
Environment\conf\lsa\vmm\vmmController.properties
•
C:\Program Files\HP\Virtual Server
Environment\conf\lsa\storage\storageController.properties
•
C:\Program Files\HP\Matrix infrastructure
orchestration\conf\hpio.properties
•
C:\Program Files\HP\Insight Control virtual machine
management\bin\windows\hpvmmsvc.conf
Backing up the files
41
3 Finishing the HPE Insight Management installation
This chapter describes the configuration tasks you must complete to ensure that HPE Systems
Insight Manager and HPE Insight Management products are appropriately configured to monitor
and manage your managed systems and other products in your hardware configuration.
Assumptions
The configuration procedures in this chapter assume the following:
•
You installed the HPE Insight managed system setup wizard during the Insight Management
installation procedure.
•
The HPE Insight Management Installer procedure completed successfully and you have
resolved any errors.
•
Your web browser allows pop-up windows. If it does not, the Insight managed system setup
wizard cannot start in a new window. For information about allowing pop-ups on your browser,
see the help for your browser.
•
HPE Systems Insight Manager is displaying its Home page. If not, click Home in the upper
right corner of the banner.
•
You know which tasks are required and which are optional, based on your system
configuration. To determine which tasks you must complete, see the HPE Insight Management
Preinstallation Worksheet.
Running the HPE Insight Management Advisor
Run the HPE Insight Management Advisor again to verify any issues. For information on how to
run the HPE Insight Management Advisor, see Step 3: Running the Insight Management Advisor.
The HPE Insight Management Advisor logs are found under <OS installed Drive>:
HPIC\logs\IMAdvisor.
Checking for software updates or modifying the scheduled task
1.
2.
In HPE Systems Insight Manager, select Tools→ Insight Management→Software Updates.
(Optional) If you use a proxy server, expand the Proxy settings box and then select the I
use an HTTP proxy server checkbox, and then enter the proxy configuration information.
If the proxy server requires authentication, select the appropriate option, enter your user
credentials, and then click Apply.
NOTE:
42
HPE Insight Management Installer supports IPv4 as a valid IP address.
Finishing the HPE Insight Management installation
Figure 27 HPE Insight Management component updates
NOTE: Only Microsoft Proxy Server is tested and supported. Only basic authentication
for Internet proxy servers is supported. The use of internet proxy server scripts and full NTLM
authentication are not supported.
3.
Click Check for Updates Now. A list of available updates appears. The results table includes
the product name, installation status, available version number, installed version, release
date, and a link to download.
Figure 28 HPE Insight Management available updates
NOTE: The Software Update utility checks for updates once a week by default, and will
automatically run for the first time after installation. To modify the scheduled task, click
Schedule. For more information about task scheduling, see the HPE Systems Insight
Manager Online Help.
Checking for software updates or modifying the scheduled task
43
4.
In the Download column, click Installer, or to view new product information and access the
download, click DVD. To sort results, click the column headers. The HPE SIM events list in
the left pane contains a record of available updates.
Starting HPE Systems Insight Manager set up tasks from its home page
Figure 29illustrates the HPE SIM home page with the area Do this now to finish the installation:,
which provides links to the tasks you must complete. This area of the Systems Insight Manager
home page has links to set system-wide user credentials, make protocol settings, discover
hardware products, configure managed systems, and make settings on the CMS. These tasks
are also available as HPE Systems Insight Manager GUI menu items, and the procedures in this
chapter list both methods to launch the task.
Figure 29 Finish the Installation area on the HPE Systems Insight Manager home page
The tasks to complete include:
1. Configure discovery and credentials
2. Set up managed systems
3. Add new users
4. Configure email settings
5. Set up automatic event handling
To connect to the CMS and start HPE SIM:
1. Open a browser window.
2. Enter the web address of the CMS using either of the following address formats:
•
http://CMS_fully_qualified_host_name:280/
•
http://CMS_IP_address:280/
•
https://CMS_fully_qualified_host_name:50000/
•
https://CMS_IP_address:50000/
The web address consists of the following:
44
•
The fully qualified host name of the CMS or its IP address
•
The default port for Systems Insight Manager is port 50000
Finishing the HPE Insight Management installation
For example, if the fully qualified host name of the CMS is earth.example.com, enter the
following web address in the address line of your web browser:
http://earth.example.com:280
3.
When the Sign-in screen appears, enter the Systems Insight Manager administrator user
name and the associated password to sign in to HPE Systems Insight Manager.
Obtaining more information about using HPE SIM
If at any time you need more information about how to use HPE SIM tools and features, how to
complete a discovery, set credentials, or make protocol settings, click the Help icon (?) in the
upper right corner of the screen.
You can also find more information in the Systems Insight Manager user documentation at:
Hewlett Packard Enterprise Information Library
The Discovery process
The first steps to finishing your installation consist of creating and running discovery tasks.
Discovery is the process of finding servers and other hardware devices in the SIM management
domain so you can manage them from the CMS. To discover server and hardware devices, you
must define and set up tasks to discover the devices, supplying the appropriate credentials for
the discovery process to access and discover them, and then run the discovery tasks.
NOTE: A single CMS can manage multiple VM hosts. Also, more than one CMS can manage
the same VM host. However, Hewlett Packard Enterprise recommends that you manage one
VM host with one CMS at a time.
Step 1: Defining discovery tasks
For best results, Hewlett Packard Enterprise recommends creating the following discovery tasks,
and running them sequentially in the suggested order. You may want to create multiple tasks for
certain types, such as servers, grouping them so that systems with the same credentials are in
the same discovery tasks, with up to three sets of credentials supplied in each discovery task.
This reduces the chance of account lockout when an invalid credential is tried too many times.
Table 10 Discovery tasks
Order
Task
Description
1
Central Management Server
(CMS)
Discovers HPE Systems Insight Manager CMS and its management
processor (if the CMS has a management processor).
2
Onboard Administrator
Discovers the Onboard Administrator for every enclosure to be managed.
When specifying credentials for this task, you must also include the
management processor (iLO) credentials for every blade in the enclosures
associated with the Onboard Administrators.
3
Management Processors
Discovers all management processors not discovered in the previous
tasks. This includes iLOs and management processors for all non-blade
systems.
4
Physical Servers
Discovers physical servers (blades, standalones). You must run onboard
administrator and management processor discovery tasks before running
this one.
5
Virtual Machines
Discovers virtual machines associated with servers discovered in the
physical servers discovery task.
Hewlett Packard Enterprise recommends that you create multiple discovery tasks to simplify
troubleshooting if you encounter errors. However, if you have a small network, an alternate way
of setting up your discovery tasks is to create a single task with one IP address range and all of
the required credentials for the systems in that range.
The Discovery process
45
To define a discovery task:
1. If you are not already at the Discovery page, use one of the following methods to navigate
there:
•
In the Finish the Installation area on the Systems Insight Manager home page, click
Configure discovery and credentials.
•
From the HPE Systems Insight Manager GUI, select Options→Discovery menu.
2.
3.
At the bottom of the screen, click New... to define a new discovery task.
Do the following to define a discovery task:
a. Under the New Discovery area, select Discover a group of systems.
b. Provide a unique, intuitive name in the Name: field to identify the discovery task, for
example, "iLO discovery" for the iLO discovery task or "WinProLiant discovery" for the
Windows ProLiant discovery task.
c. Under the Schedule area, clear Automatically execute discovery every: because
you do not want to schedule the discovery task at this time. If you have entered an IP
range and want HPE SIM to periodically check for new systems added to the network
in that range, configure how frequently you want this discovery task to be run.
d. In the Ping inclusion ranges, system (hosts) names, and/or hosts files text box,
enter the IP address, host name or IP address range of the products you are discovering.
IP addresses must be in the format; nn.nn.nn.nn. Use a hyphen to indicate an IP address
range.
4.
Click Credentials... to specify sign-in and SNMP credentials for the discovery task.
You must supply credentials so that the discovery process can access your managed systems
and devices. The discovery tries each set of credentials until it finds a set that works.
5.
On the Sign In tab:
a. Enter the name of an existing user account.
b. Enter the password for this user account.
c. Click Add to add more user credentials.
d. Repeat these steps to continue adding as many user credentials as required. If you
specify multiple sets of credentials, Systems Insight Managertries each set of credentials
in order until it finds the credentials that work for a given product.
NOTE:
6.
The maximum number of user credentials that can be added is 10.
Click the SNMP tab:
a. Enter a value in the Read community string: text box that is appropriate for your
network configuration. This value is case-sensitive; public is the most commonly used
string.
SNMP requests use the community string that provides a successful response. If you
have SNMP-enabled servers with read community strings that do not match the strings
entered, those servers are not discovered.
b.
c.
7.
8.
Click Add.
Repeat these steps to continue adding as many strings as needed.
Click OK when you have finished entering credentials to return to the Discovery page.
Click Configure/Repair... to configure managed systems to communicate with the CMS in
order to launch commands to the managed systems. You can keep the default settings, but
you might have to enter credentials for a privileged user. For more information about how
to enter credentials, see Step 4.
After discovering management processors, select Configure→Configure or Repair
Agents.... Specify “All Management Processors” as the target. Do not select anything on
46
Finishing the HPE Insight Management installation
the Install Providers and Agents (Optional) screen. On the Configure or Repair Settings
screen, uncheck everything except Configure secure shell and Trust by Certificate. Then,
specify user credentials to enable SIM to sign-in to and configure the management processors
with these settings.
9. Click OK when you are done to return to the Systems Insight Manager Discovery page.
10. Click Save to save the discovery task.
Repeat this procedure to create as many discovery tasks as required.
Step 2: Running discovery tasks
You should run the discovery tasks in the order specified in “Step 1: Defining discovery tasks”
(page 45). Typical errors due to running discovery tasks in an improper order include:
•
Association errors
Can occur, for example if a server is not associated with a processor or a virtual machine
management is not associated with a virtual machine management host.
•
Credentials errors
Can occur when a discovery task triggers discovery of associated systems or processors
and the credentials for the associated systems are not supplied. If you discover these
associated systems with a subsequent discovery task containing the proper credentials,
they should then complete successfully.
After running a discovery task, you must review the task results output and resolve the issues.
The Insight managed system setup wizard cannot be successful if discovery failures are not
addressed.
Failures might include DNS resolution errors, missing serial numbers, and missing UUIDs.
To run the new discovery task or tasks you defined:
1. On the HPE Systems Insight Manager Discovery page, select the discovery task you want
to run. The newest tasks are listed at the top of the discovery task table.
2. Click Run Now to start the discovery process.
3. When a discovery task is complete, click View Task Results... to ensure that all actions
were successful. Use the task results output to identify and resolve failures that might have
occurred.
4. Repeat this procedure for each discovery task you defined. Do not continue with a discovery
task until each discovery action is successful.
Step 3: Validating discovery results
When validating discovery results, consider the following:
•
Ensure the model number, operating system and proper system name are discovered. This
information can be scanned quickly using the system list.
•
Ensure the correct credentials are being used for a system. To verify, go to
Options→Security→Credentials.
To validate discovery results:
1. After discovering OAs, select All Systems in the left navigation pane to confirm that the
enclosures, racks, and servers have been discovered.
2. Confirm that the iLO management processor and servers have been discovered and that
blade servers appear with the appropriate enclosure association.
3. If a server has an installed OS, confirm that the server's host name appears correctly.
4. If a server does not have an OS installed, confirm the serial number is displayed.
Step 2: Running discovery tasks
47
Step 4: Setting up managed systems with the HPE Insight managed
system setup wizard
Managed system setup includes installing agent software, applying licenses, and configuring
options specific to the management capabilities intended for use on the managed system. The
Insight managed system setup wizard leads you through these setup tasks.
This section provides basic steps on using the HPE Insight managed system setup wizard. For
detailed information, see the HPE Insight Managed System Setup Wizard Getting Started Guide
at:
Hewlett Packard Enterprise Information Library
Before you launch the HPE Insight managed system setup wizard, all servers must be discovered
with valid credentials stored within Systems Insight Manager. You must also have your license
keys available for those products that require licensing.
To configure managed systems:
1. Use one of the following methods to launch the Insight managed system setup wizard:
2.
3.
4.
5.
6.
7.
8.
9.
•
In the Finish the Installation area on the HPE Systems Insight Manager Home page,
click Run the Managed System Setup Wizard....
•
From the GUI, select Configure→Managed System Setup Wizard...
Select one or more target servers. Click Run Now. For more information, see HPE Systems
Insight Manager Online Help.
Select the management feature you want to configure. Valid choices are HPE Systems
Insight Manager, HPE Insight Control, HPE Matrix Operating Environment, HPE Virtual
Connect Enterprise Manager, and HPE Insight Capacity Advisor Consolidation Software.
Specify customization options for those products that offer them. For example, you might
need to specify the user to configure for SSH access.
Click Next to begin the analysis phase, which performs analysis of the target systems to
determine the steps needed to complete configuration of the option for the management
feature or features you selected.
Click Add licenses... to add license keys if the selected management feature requires a
license to be applied.
Enter the task credentials. The configuration tasks run on the target managed systems
require them. Click Next.
Review a summary of the actions to be performed to enable management features.
Click Run Now to begin the configuration.
Step 5: Rescaling Stored CPU Utilization data in HPE Capacity Advisor
(Only if upgrading)
A new copy of the Performance Index Database, which holds server performance benchmarks,
is installed whenever you upgrade HPE Insight Management.
The Performance Index Database is used in pre-scaling the CPU utilization data that is stored
for capacity planning. After an HPE Insight Management upgrade, some of the data must be
recomputed and re-scaled. This process can take a long time if there is a large history of utilization
data.
In HPE Insight Management 7.6,recomputing task is performed after the rest of the Insight
Management upgrade is complete and the CMS is back online. This change was made to reduce
the downtime of the CMS. Although new Capacity Advisor data is not collected while the
recomputing process runs, the rest of Insight Management and the Matrix Operating Environment
are available.
To recompute the utilization data, follow these steps:
48
Finishing the HPE Insight Management installation
1.
Wait until the HPE Insight Management upgrade is complete.
The time of day to perform the recomputing task is flexible. Pick a time when Capacity Advisor
data collection can be suspended.
2.
3.
4.
Log in to the CMS console.
Navigate to C:\Program Files\HP\Virtual Server Environment\bin\.
Recompute the data by running capupgrade.bat.
The recomputing process:
•
Stops Capacity Advisor data collection.
•
Determines the data to be recomputed.
•
Copies the new Performance Index Database.
•
Recomputes the pre-scaled data.
•
Restarts the Capacity Advisor data collection service.
Recomputing can take several hours to run, depending on the number of systems and the amount
of collected data. The text output for capupgrade provides an estimate of the time.
The example below shows capupgrade being run on a CMS with 20 servers.
C:\Program Files\HP\Virtual Server Environment\bin>capupgrade
==> For more information, please refer to
"C:\Program Files\HP\Virtual Server Environment\logs\capupgrade.log"
The Performance Index upgrade can take up to 3 minutes.
During this time, the HP Capacity Advisor Data Service
will be offline and data collection will be stopped.
The service will restart automatically at the end of the
capupgrade process.
Do you want to continue? [y\n] y
Progress: 1/20
Progress: 2/20
Progress: 3/20
Progress: 4/20
Progress: 5/20
...
NOTE:
is run.
The capacity planning scenario editor will display a reminder message until capupgrade
Step 6: Adding authorized users to HPE Systems Insight Manager
(optional)
If you want to authorize additional users to be able to sign-in and use HPE Systems Insight
Manager tools and features, add those users now. To add users follow these steps:
1. Use one of the following methods to add a new user:
2.
•
In the Finish the Installation area on the SIM home page, click Add new users.
•
From the HPE Systems Insight Manager GUI menu, select Options→Security→Users
and Authorizations... and then click on the Users tab.
Click the help question mark (?) in the title bar for the information you need to supply for
each user. For more information, see the HPE Systems Insight Manager User Guide.
Step 7: Configuring alerts through email settings on the CMS (optional)
You can configure the CMS to alert you of special events and alerts through email.
Step 6: Adding authorized users to HPE Systems Insight Manager (optional)
49
Configure email notification
To configure the CMS to send email notifications of special events and alerts, follow these steps:
1. Use one of the following methods to configure email settings on the CMS:
2.
•
In the Finish the Installation area on the HPE Systems Insight Manager home page,
click the word email in the Configure email settings link.
•
From the HPE Systems Insight Manager GUI menu, select
Options→Events→Automatic Event Handling→E-mail Settings...
Enter the required information and click OK. Click the help question mark (?) in the title bar
for the information you need to configure email. For more information, see the HPE Systems
Insight Manager User Guide.
Step 8: Setting up automatic event handling on the CMS (optional)
1.
2.
Use one of the following methods to configure event handling rules:
•
In the Finish the Installation area on the Systems Insight Manager home page, click
Set up automatic event handling.
•
From the HPE Systems Insight Manager GUI menu, select
Options→Events→Automatic Event Handling→New Task...
Enter the requested information for each of the steps, and then click Finish. Click the help
question mark (?) in the title bar for the information you need to set up automatic event
handling.
Step 9: Setting up the HPE Storage Provisioning Manager software
The HPE Matrix Operating Environment allows the storage requests to be dynamically addressed
using the HPE SPM (HPE Storage Provisioning Manager software). HPE SPM responds to
storage service requests – either by matching up existing storage resources or by dynamically
provisioning resources to meet these service requests. To use this functionality, you must configure
the SPM storage catalog, that is, set up storage access rights, configure storage templates, and
import storage resources into the catalog. For more information on setting up HPE SPM for use
in the Matrix Operating Environment, see the HPE Storage Provisioning Manager (SPM) User
Guide at: Hewlett Packard Enterprise Information Library. .
NOTE: You must first install HPE Matrix Operating Environment capacity planning, configuration
and workload management and HPE Insight Capacity Advisor Consolidation software prior to
installing HPE SPM. The files installed at the time of HPE Matrix Operating Environment capacity
planning, configuration and workload management and HPE Insight Capacity Advisor
Consolidation software installation ensures successful data migration in HPE SPM.
Step 10: Installing HPE Insight Remote Support
Hewlett Packard Enterprise recommends that you install HPE Insight Remote Support software
to complete the installation or upgrade of your product and to enable enhanced delivery of your
Hewlett Packard Enterprise Warranty, HP Care Pack Service or Hewlett Packard Enterprise
contractual support agreement. Insight Remote Support supplements your monitoring, 24x7 to
ensure maximum system availability by providing intelligent event diagnosis, and automatic,
secure submission of hardware event notifications to Hewlett Packard Enterprise , which will
initiate a fast and accurate resolution, based on your product’s service level. Notifications may
50
Finishing the HPE Insight Management installation
be sent to your authorized Channel Partner for on-site service, if configured and available in your
country. The software is available in two variants:
•
This software supports server and storage devices and is optimized for environments with
1-50 servers. Ideal for customers who can benefit from proactive notification, but do not
need proactive service delivery and integration with a management platform.
•
HPE Insight Remote Support: This software provides comprehensive remote monitoring
and proactive service support for nearly all Hewlett Packard Enterprise servers, storage,
network, and SAN environments, plus selected non-Hewlett Packard Enterprise servers that
have a support obligation with Hewlett Packard Enterprise. It is integrated with Systems
Insight Manager. A dedicated server is recommended to host both HPE SIM and HPE Insight
Remote Support.
Details for both versions are available at:
http://www.hpe.com/info/insightremotesupport
To download the software, go to Software Depot:
http://www.hpe.com/portal/swdepot
Step 11: Activating and installing an HPE Operations Orchestration license
For new installations, activate your license on MyEnterpriseLicense.hpe.com. Enter the
Entitlement Order Number (EON) which is available in the entitlement certificate delivered with
your order (either electronically or printed). During license activation, you must enter a Locking
ID. Enter the Central Management Server (CMS) IP address when running the bundled HPE
OO. HPE Matrix also supports an external HPE OO configuration, which is licensed separately.
For upgrades, activate your license on http://www.hpe.com/downloads/software. Enter the
Support Agreement ID (SAID) that includes HPE Matrix OE software SKUs.
Installing an HPE Operations Orchestration license
1.
2.
Open HPE Operations Orchestration using the URL — https://<CMS-IP>:8443/oo.
Log in to the HPE Operations Orchestration administrator account using the following
credentials:
User name: admin
Password: The HPE Insight Management service account password specified during the
installation
Select System Configuration→System Settings and click License.
Click Install License.
Browse to the license file and click OK.
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3.
4.
5.
Updating an HPE Operations Orchestration license
The HPE Operations Orchestration license is locked by the IP address. If the CMS IP address
is changed (by using mxreconfig tool), it is necessary to access the customer portal in order
to perform a re-host of the license from the original IP address to the new one.
Step 11: Activating and installing an HPE Operations Orchestration license
51
4 Optional post-installation configuration
This chapter describes optional configuration tasks you can complete after installation is finished.
Post upgrade procedures
1.
To resolve any of the CMS-related issues, run vseassist from Diagnose→Troubleshoot
Matrix Operating Environment→Check CMS Configuration.
NOTE: If you are unable to resolve the issues, contact the Hewlett Packard Enterprise
support.
2.
3.
If HPE SIM banner and home pages are customized, restore the customization files.
Upgrade firmware of servers, blade enclosures, and Virtual Connect modules as specified
the HPE Insight Management Support Matrix and in accordance with firmware upgrade
guides. For more information, see the HPE Virtual Connect Enterprise Manager User Guide.
CMS operating system identification must not be changed
Several key attributes of the CMS operating system must not be modified after Insight Management
has been installed.
The key attributes are:
•
hostname
•
IP address associated with the hostname
•
full name or domain (including the fully qualified domain name)
•
DNS entries corresponding to the hostname and domain
If any of these attributes are changed after the Insight Management has been installed, many
features of the solution will fail to function properly.
Suggested action: Verify that the identified attributes are correct before installation. If any of
these attributes requires modification after installation, you will need to install a new CMS.
Optionally, if only the hostname or IP address of the CMS needs to be modified, you can consider
using the Data Migration Tool to migrate existing data onto a newly installed CMS.
Configuring VMware vCenter settings
This task is required if you are managing VMware ESX hosts and virtual machines.
You must perform this task for new installations and for upgrades from a version of virtual machine
management prior to 6.2.
NOTE: If you plan to manage Microsoft Hyper-V Servers using HPE Insight Control virtual
machine management, you must also configure WMI Mapper proxy server settings. On the HPE
Systems Insight Manager page, select Options→Protocol Settings→WMI Mapper Proxy... to
configure the settings. For more information, see the HPE Insight Control Virtual Machine
Management User Guide at:
Hewlett Packard Enterprise Information Library
To configure HPE SIM to have connectivity with your VMware vCenter server:
1. Click All Systems in the left navigation panel to ensure that the vCenter server is discovered.
If that server is not listed, create a discovery task to discover it.
2. From the Systems Insight Manager GUI menu:
a. Select Options→VME options→Add or Edit VME credentials
b. Enter the hostname/IP Address of the target machine.
52
Optional post-installation configuration
c.
d.
e.
f.
3.
4.
Click Search.
Select the server you want to add, and then click Apply.
Click Run now.
Enter the credentials that you specified on the VMware vCenter Server Web Service
page during the VMware vCenter Server installation. Provide the vCenter server name,
port number, user name, and the password.
Repeat these steps as many times as necessary to add all of your vCenter servers.
Click OK.
Setting up a virtual connect domain group
To create and manage logical servers through Virtual Connect Enterprise Manager, you must
create a VC Domain Group in Virtual Connect Enterprise Manager. The VCEM Domain Group
comprises of one or more VC Domains.
To create a VC Domain group in VCEM:
1. Sign in to HPE SIM on the CMS.
2. Select Tools→Integrated Consoles→Virtual Connect Enterprise Manager
3. Select the VC Domains tab.
4. Select at least one of the already configured VC Domains that will be part of the new VC
Domain Group. You can also select other VC Domains (either already configured or not
configured) to be part of the same VC Domain Group. All selected VC Domains must share
the same VC Domain and hardware configuration. For more information, see the HPE Virtual
Connect User Guide.
5. Click New VC Domain Group.
a. Enter the administrator name and password of the virtual connect domain(s) you want
to manage in VCEM.
b. Enter a virtual connect domain group name and setting.
6.
Click OK.
Wait until the Create VC Domain Group job in HPE VCEM shows a complete status.
Configuring HPE Insight Control virtual machine management to manage
virtual machine hosts behind a firewall
When managing virtual machine hosts behind a firewall, the firewall must be configured to enable
virtual machine management traffic through the firewall. The following ports are used for:
NOTE:
All the ports used are registered with Internet Assigned Numbers Authority (IANA).
•
For communication between the browsers and the HPE SIM, HTTPS over port 50000 is
utilized.
•
For communication between the web service and the virtual machine management service
(both on the SIM CMS), SSL over port 40420 is utilized.
•
For communication between the virtual machine management service and virtual machine
management agent (on virtual machine hosts), SSL over ports 1125 and 1126 is utilized.
•
For communication between the virtual machine management agent during a move or copy,
SSL over port 1126 is utilized.
Setting up a virtual connect domain group
53
In addition to the standard ports, Insight Control virtual machine management also opens additional
ports dynamically. The free ports might be different at various instances of the agent, causing
the exact port numbers to be different.
Configuring HPE Insight Control power management options
Use Power Management Options to configure HPE Insight Control power management settings
and display options.
You must have administrative rights to view, create, modify, or delete all of the configuration
settings in the Insight Control power management Options page. Users with operator, user,
or none template rights can only view and modify the Graph and Analysis Settings configuration
of the Insight Control power management Options page.
With the Power Management Options, you can:
•
Enable or disable Insight Control power management capabilities on managed systems. If
disabled, power data will not be gathered. This setting is global.
•
Enable or disable Outlet Control on PDU. This Setting is global.
•
Provide sign-in credentials for iLOs through either HPE Systems Insight Manager Global
Credentials (if all iLOs use a common set of credentials) or HPE Systems Insight Manager
System Credentials. This setting is global.
•
Configure a designated time range to keep historical data. The data is deleted automatically
after the specified time has elapsed. This setting is global.
•
Specify the default electrical derating percentage required by your local electrical code. This
setting is global.
•
Indicate whether to display temperature in Celsius or Fahrenheit. This setting is user-specific.
•
Indicate whether to display power consumption in watts or Btu/hr. This setting is user-specific.
To configure power management options:
1. Click Options→Power Management.... The Insight Control power management Options
page appears.
2. By default, HPE Insight Control power management is enabled. To disable power
management, clear the Enable Insight Control power management check box.
3. By default, Outlet Control is enabled. To disable Outlet Control, clear the Enable Outlet
Control check box.
4. Graph and Analysis Settings provide the following options:
54
Optional post-installation configuration
NOTE: Users with operator, user, or none template rights can only view and modify the
Graph and Analysis Settings configuration of the Insight Control power management
Options page.
•
Temperature Unit of Measurement. Select a unit of measurement for the temperature
from the list. This setting is user-specific.
•
Power Unit of Measurement. Select a unit of measurement for power.
•
Use GMT for all timestamps in the graphs. Select this option to use Greenwich Mean
Time (GMT) when graphing data.
•
Cost of Power per kWh. Enter the average cost of power per kilowatt-hour. This
calculates the cost of operation for the system and cooling. For ease of data entry, only
one field is provided. Use the Export option in the Power Management Actions section
of the graphs if more cost analysis is required. This field is used to calculate the cost
and annual cost of operation for the system and cooling.
•
Currency Type. Enter the currency type. This option controls the display of cost
information in the Analysis section of graphs. The default value is USD. You can specify
$, EUR, €, GBP, £, ITL, £, JPY, ¥ or any other printable character set.
•
Cooling Multiplier. Enter a cooling multiplier. This value represents the relative cost
of cooling the system compared to the cost of powering the system. The default value
of 1.5 indicates that it costs 1.5 as much to cool the system as it does to power the
system. This value is multiplied by the kilowatt-hours used by the system to obtain the
cooling kilowatt-hours that are used in the Analysis section of graphs that display power
consumption.
•
Power Line Voltage. Select the power line voltage. This option calculates the consumed
amperage that is displayed in the Power/Thermal Analysis views and Analysis section
of graphs.
NOTE: The Power Unit of Measurement, Use GMT for all timestamps in the graphs, Cost
of Power per kWh, Currency Type, Cooling Multiplier, and Power Line Voltage options are
set for each user and the settings can vary from one user to another.
5.
The rated capacity of a power delivery device is the absolute maximum load supported by
the device in amperes. In some localities, electrical codes dictate that only a percentage of
this rated capacity can be utilized to satisfy a continuous load. The default Derating
Percentage identifies the portion of the rated capacity of a power delivery device that must
be reserved when calculating the maximum continuous load supported by a power delivery
device. Insight Control power management utilizes this value to calculate the maximum
usable power capacity of the power delivery device. You can select one of the following:
•
NA/JP. Select this if you are managing systems in North America or Japan which require
a derating of 20%. This is the default option.
•
None. Select this if no derating is required in your locality.
•
Custom. Select this to specify a custom derating percentage other than 20%.
NOTE: Users with operator, user, or none template rights can only view and modify the
Derating Percentage configuration of the Insight Control power management Options
page.
6.
Default Integrated Lights Out (iLO) Settings enable you to configure a Secure Socket
Layer (SSL) port number. For the Default SSL Port option, enter the SSL port number to
be used by power management to communicate with iLO. The default is 443. The port
Configuring HPE Insight Control power management options
55
number of power management and any iLO that the power management communicates
with, should be same.
NOTE: If a non-standard SSL port is configured in the Insight Control power management
Options page, it must be updated in the Systems Insight Manager web service properties
file available at SIM INSTALLED LOCATION\config\identification\additionalWsDisc.props.
Failure to do so might result in Systems Insight Manager being unable to correctly identify
management processors using the changed SSL port number. For more information, see
SIM INSTALLED LOCATION\config\identification\additionalWsDisc_README.txt. You also
need to configure the non-standard SSL port on the management processors.
7.
Use HPE Systems Insight Manager's sign-in credentials to configure user name and password
pairs that will be used for iLO and Onboard Administrator access.
If you want to use credentials other than the Systems Insight Manager's sign-in credentials,
you can use power management's Default Management Processor Access Credentials
option to configure user name and password pairs that will be used for iLO and Onboard
Administrator access. The following options are available:
•
User Name. Enter the user names used to connect to the iLO/Onboard Administrator
for the managed systems. You can enter up to five user name and password pairs in
the Default 1-5 fields. If there are more than five iLOs available, which require different
credentials, you can overwrite the existing credentials in the Default 1-5 fields to assign
new credentials to the other iLOs.
NOTE: User name can be a short name or a fully-qualified domain name and cannot
be in the formats: userlogin@domain and domain/userlogin.
•
Password. Enter the password for the iLO/Onboard Administrator of the managed
system named previously.
•
Confirm password. Re-enter the password exactly as you entered it in the Password
field.
NOTE: HPE Insight Control power management tries each name and password pair on
managed systems until it accesses the power data.
NOTE: HPE Insight Control power management allows you to configure five credentials
to communicate with iLO/Onboard Administrator. When the credentials are not configured,
power management uses SSH credentials configured in HPE Systems Insight Manager. If
this fails, power management uses the Sign-in credentials of HPE Systems Insight Manager.
8.
Default Power Management Data Expiration Settings enable you to configure the time
to keep the historical data.
In the first Remove data older than list, select the number that corresponds with a time
span to be selected in the second list. For example, specifying Remove data older than 6
Month(s) would delete all data older than six months.
9.
Click Apply to save your settings.
Configuring HPE Matrix infrastructure orchestration features
You must perform several basic IO configurations, including verifying IO users, and configuring
the HPIO_Administrators group, networks, and server pools. In addition, if you did not install
Operations Orchestration before installing the Insight Management, you must install and configure
it.
For more information about configuring HPE Matrix infrastructure orchestration, see the HPE
Matrix Infrastructure Orchestration User Guide at the following website:
Hewlett Packard Enterprise Information Library
56
Optional post-installation configuration
1.
Configure HPE Matrix infrastructure orchestration users in Windows.
The Insight Management Installer adds the user who installed the system to the
HPIO_Administrators group. To add other users to any HPE Matrix infrastructure orchestration
user groups in group, use your computer management or administrative tools.
2.
Configure the IO administrator group in HPE Systems Insight Manager.
After completing the HPE Insight Management installation, you must add the
HPIO_Administrators group to the IO All Tools group in SIM.
3.
To ensure that the System Accounts and System Properties credentials are valid:
a. Access the Operations Orchestration Central from a browser. Navigate to
https://<cms-name-or-ip>::8443/oo. A login prompt appears.
b. Log in to the Operations Orchestration administrator account using the following
credentials:
User name: admin
Password: <The HPE Insight Management service account password
specified during the installation>
c. If the HPE Insight Management service account password is subsequently changed
using the HPE Systems Insight Manager Reconfigure CMS Tools (mxreconfig), the
updated HPE Insight Management service account password does not reflect in
Operations Orchestration Central and database.
d. Manually change the Operations Orchestration Central and database passwords as
described in the HPE Systems Insight Manager User Guide at www.hpe.com/info/
foundationmgmt/docs in the chapter about using the CMS Reconfigure Tools.
e. Access Content Management menu using the tab on the left side.
f. Once the Content Management page is loaded, access the Configuration Items menu.
g. Once the Configuration Items page is loaded, expand Configuration, and then expand
System Properties.
h. Click on HpioCmsCredentials. Make sure the credentials presented are valid. To
change the value, click on the pencil icon to edit and enter the correct CMS credentials.
Click on the save button.
i.
Click on HpioSmtpCredentials. Make sure the credentials presented are valid. To
change the value, click on the pencil icon to edit and enter the correct SMTP credentials.
Click on the save button.
j.
Expand System Accounts.
k. Click on HpioCmsIP. Check that the listed Central Value matches the hostname or IP
of the CMS. To change the value, click on the Edit button (pencil icon) and enter the
correct hostname or IP address in the Override Value text area. Click on the save
button.
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4.
(Optional) Configure email addresses.
Configure the CMS including licensing IO, and preparing the system for virtual and physical
provisioning.
5.
Configure IO in HPE SIM including:
•
Viewing and configuring networks
•
Verifying IO users
•
Configuring server pools
•
Creating IO templates
•
Verifying the software tab after adding the deployment server to CMS
As part of the configuration, you can also create Organizations and manage it, add users
and resources to each Organization. To each Organization created, you can add a new
Configuring HPE Matrix infrastructure orchestration features
57
group to “User and Groups” on Windows Management. For more information about configuring
Organizations on HPE Matrix infrastructure orchestration, see the HPE Matrix Infrastructure
Orchestration User Guide.
6.
Switch between HPE Server Automation (SA) cores
IO 7.2 supports Insight Control server deployment 7.2 by default. To configure any version
of SA support, copy the client library from the Server Automation core:
a. Replace the file opswclient.jar from the 9.x SA Core found at <SIM Installation
Directory>\lib\ with the file of the same name from the SA Core to be configured
with installed Matrix Operating Environment. The location of opswclient.jar can be found
on the SA Core at /opt/opsware/da/webapps/arm/WEB-INF/lib/
opswclient.jar and at /opt/opsware/twist/extlib/client/
opswclient.jar.
To replace the opswclient.jar file with one copied from your SA core server using secure
copy, enter the following two commands at the CMS command line:
NOTE: The user must have write credentials for the lib directory, and remember to
include the space and period at the end of the second command. If you backup the
local opswclient.jar file before using secure copy, you must move the backup copy
out of the lib directory.
b.
c.
Remove the existing SA Core credentials and add the new SA Core credentials to the
SIM server using the mxnodesecurity utility.
Restart the HPE Systems Insight Manager Windows service.
Performing server migrations
If you installed HPE Insight Control server migration, you can use it to migrate an operating
system, applications, and data from one server to another, instead of manually redeploying these
elements on a new server.
You can perform the following server migrations using HPE Insight Control server migration:
•
Physical-to-ProLiant (P2P)—Migrates a physical machine to a ProLiant server
•
Physical-to-virtual (P2V)—Migrates a physical machine to a virtual machine guest in a
virtual machine host
•
Virtual-to-ProLiant (V2P)—Migrates a virtual machine guest in a virtual machine host to a
ProLiant server
•
Virtual-to-virtual (V2V)—Migrates a virtual machine guest between virtualization layers
Here is a synopsis of the steps you must perform for server migration; the order of these steps
vary depending on the migration type. For complete information about performing server
migrations, see the HPE Insight Control Server Migration User Guide at the following website:
Hewlett Packard Enterprise Information Library
1. Identify the source server.
2. Select volumes to migrate.
3. Identify the destination server or virtual machine host.
4. Assign source disks to destination disks and resize partitions.
5. Test the network connection.
58
Optional post-installation configuration
6.
7.
8.
Select additional migration options.
Confirm migration details.
Review the migration progress.
Configuring HPE Insight Management for large environments
When utilizing HPE Insight Management to manage many devices (physical and virtual), it
becomes necessary to perform optimization adjustments on both the Windows OS and various
HPE Insight Management components. If the current number of managed devices exceeds
roughly three-fourths of the maximum number of supported devices as specified in the HPE
Insight Management Support Matrix, Hewlett Packard Enterprise strongly recommends that the
following optimization changes be carried out in order to maintain optimal CMS performance.
NOTE:
32-bit CMS is not supported.
Virtual Server Environment Configuration Parameters
Increase Logical Server Automation Service Heap Space
On large scale systems (on a 64-bit CMS), the HPE Logical Server Automation service may run
out of memory and display an out of memory error in the <InstallPath>\Virtual Server
Environment\logs\hp_lsa_service.log file. The error is similar to the following example:
INFO | jvm 1 | 2010/03/08 19:15:14 |
java.lang.OutOfMemoryError: GC overhead limit exceeded
In order to prevent this, Hewlett Packard Enterprise suggests that the Logical Server Automation
service configuration file be modified to increase memory allocation as follows:
1. Locate the configuration file in the default location at <InstallPath>\Virtual Server
Environment\conf\lsa\hp_lsa_service.conf.
2. Edit the file and increase the value of wrapper.java.maxmemory=1024. Hewlett Packard
Enterprise suggests a value of 2048 for this setting.
3. Locate two available wrapper.java.additional.<n> setting (where n is an integer),
and create or change the existing values to the following:
wrapper.java.additional.<n> = -XX:PermSize=64m
wrapper.java.additional.<n> = -XX:MaxPermSize=254m
4.
5.
6.
Locate the configuration file in the location at C:\Program Files\HP\Insight Control
virtual machine management\bin\windows\Hpvmmsvc.conf.
Edit the file and change the value of wrapper.java.maxmemory to 2048.
Locate and edit the <InstallPath>\Virtual Server Environment\conf\lsa
lsa.properties file and set the following values:
NUM_REFRESH_WORKER_THREADS_VM=30
NUM_REFRESH_WORKER_THREADS_HOST=15
NUM_WORKER_THREADS_VMM_EVENTS=30
REFRESHER_DELAY_MS= 1440000
7.
Restart the Logical Server Automation service:
From the Windows Start menu, select Administrative Tools—>Services, look for HPE
Logical Server Automation, and restart the service.
Configuring HPE Insight Management for large environments
59
NOTE: When modifying the Logical Server Automation service configuration file
wrapper.java.additional settings, care must be taken to avoid disturbing existing
settings. Note lines that are in use and take care leave them intact. Lines that are commented
out with a pound symbol (#) are available for use, but be aware that by un-commenting a
wrapper.java.additional.<n> line, you may inadvertently be activating an already
existing setting of the same name. This could have unforeseen consequences unless care
is taken to preserve the sequential numbering of the wrapper.java.additional statements.
Hewlett Packard Enterprise strongly recommends that a backup is created of all files prior
to their modification.
Decrease TcpTimedWaitDelay
When managing a large number of devices with HPE Insight Management, the CMS opens many
network connections during the various polling and communications tasks. When a TCP connection
is initiated, used, and closed, a standard interval of time must pass between the time the
connection is closed and the resources are released. Once the connection is released, it can be
used to create a new connection.
When polling and communicating with a very large number of systems, there is a possibility that
opening new connections will be attempted even though the previous closed connections aren’t
yet available. In order to avoid this, Hewlett Packard Enterprise recommends that you change
the TcpTimedWait delay from the default 240 seconds (0xfe) to 120 seconds (0x78).
1. From the Windows Start menu, select Run, enter regedit.exe in the dialog and click OK.
2. Once the registry editor has been displayed, locate the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip\Parameters
and change the TcpTimedWaitDelay dword value to 0x78.
NOTE: Problems may occur if the registry is modified incorrectly. Always be sure to follow
steps carefully and back up the registry before making modifications.
HPE Matrix infrastructure orchestration parameters
When utilizing HPE Matrix infrastructure orchestration in larger environments, Hewlett Packard
Enterprise recommends that the following changes be made in order to optimize performance.
Increase the timeout values for specific Matrix IO operations
1. Edit the <InstallPath>\Matrix infrastructure
orchestration\conf\hpio.properties file.
2. Locate timeout.get.subnets and change to a value of 30.
3. Locate timeout.update.subnet and change to a value of 30.
4. Locate timeout.get.serverpools and change to a value of 30.
5. Locate timeout.get.vmhost and change to a value of 30.
6. Locate timeout.get.vmtemplates and change to a value of 30.
7. Restart the HPE Matrix infrastructure orchestration service
From the Windows Start menu, select Administrative Tools->Services, look for HPE Matrix
infrastructure orchestration, and restart the service.
Recommended Server Pools and Templates Configuration
•
VM Templates:
It is recommended that the software template to be used for HPE IO deployment should be
located into the same storage volume that is configured to be the target of the IO server
deployments . i.e.: If using IO to provision logical servers on an ESX host that has two
datastores, one is a SAN volume and the other is a local disk. If IO will be used to provision
on the SAN volume, the VM template should be copied to the SAN volume.
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Optional post-installation configuration
This will significantly reduce the overall provisioning time, since no network file transfers will
be required.
•
Server Pools:
To improve the performance of the allocation mechanism of IO, it´s recommended that only
one server should reside in a single user pool. Having more than one server per pool should
reduce the allocation and reservation process.
Recommended number of concurrent requests
Hewlett Packard Enterprise recommends to users that in order to avoid unexpected issues and
slowdowns on the overall performance of the CMS, to not to exceed the 12 concurrent requests
limit.
HPE Matrix infrastructure orchestration configuration parameters
When utilizing Matrix infrastructure orchestration in larger environments, Hewlett Packard
Enterprise recommends that you make the following changes to the Matrix infrastructure
orchestration configuration file to increase memory allocation and optimize performance.
1. Edit the <InstallPath>\Matrix infrastructure orchestration\conf\
hpio.conf file.
2. Edit and increase the value of wrapper.java.maxmemory=1024 file. Hewlett Packard
Enterprise suggests a value of 2048 for this setting.
3. Restart the Matrix infrastructure orchestration service.
From the Windows Start menu, select Administrative Tools→Services, look for HPE
Matrix infrastructure orchestration, and restart the service.
HPE Storage Provisioning Manager (SPM) Adapter for EMC Symmetrix
VMAX
In 7.6 Matrix OE, the HPE SPM adapter for EMC Symmetrix VMAX storage supports storage
operations for discovering arrays and reading pool and volume information, create/delete volumes,
grow volume, and volume presentations on a given host using FC interface. This enables SPM
to import EMC volumes into the storage catalog which can be used to fulfill storage requests for
logical servers.
Enabling and Disabling the HPE SPM adapter for EMC Symmetrix VMAX
The HPE SPM adapter for EMC Symmetrix VMAX storage array must be enabled after the
installation, otherwise SPM does not allow you to perform import operations on the EMC Symmetrix
VMAX arrays. Enabling the adapter allows you to import the EMC Symmetrix VMAX arrays into
the SPM catalog. This automatically includes property information regarding the volumes and
storage pools chosen for import. The following subsections provide details for enabling and
disabling the adapter.
NOTE: HPE SPM operations result from creating a storage pool entry for fulfillment through
HPE SPM or from provisioning a logical server (directly or from a Matrix service template), which
uses HPE SPM storage. Enabling or disabling the adapter results in a stop and restart of the
SPM service. This may affect ongoing SPM operations. It is recommended to enable or disable
the adapter when there are no SPM jobs running.
Enabling the adapter
To enable the adapter perform the following steps:
1. Change directory to the adapter install path. For example, C:\Program Files\HP\
Storage Provisioning Manager\EMCSymmVMAX.
HPE Matrix infrastructure orchestration configuration parameters
61
2.
Execute the batch script adapaterController.bat using the command
AdapterController.bat enable.
The AdapterController.bat file ensures that the SPM service restarts. When the SPM
service restarts, it detects the new adapter and allows you to select it within the Import Array
Wizard and thus imports the EMC Symmetrix VMAX arrays. You must configure the EMC
array credentials.
The EMC adapter is detected by the HPE SPM, when the service is restarted.
Disabling the adapter
Before disabling the adapter, perform the following steps:
1. Deactivate services created for volume creation and/or volume presentations.
2. Remove the EMC Symmetrix VMAX array from the SPM catalog, if it is imported. This avoids
errors in the HPE SPM during its periodic RefreshResources operations on the imported
array objects.
Disable the adapter by executing the AdapterController.bat file located at the following
adapter install path:
1. Change directory to adapter install path. For example, C:\Program Files\HP\Storage
Provisioning Manager\EMCSymmVMAX
2. Execute the batch script adapaterController.bat using the command
AdapterController.bat disable.
After the adapter is disabled, the AdapterController.bat file stops execution and restarts
the HPE SPM service.
Configuring HPE SPM Adapter for EMC Symmetrix VMAX component
The HPE SPM Adapter for EMC Symmetrix VMAX must be installed and enabled for SPM to
allow you to perform import operations on the EMC Symmetrix VMAX arrays. The adapter makes
various default choices to which you must adjust the configurations. For example, if all the ports
of the EMC array are not physically connected to the Virtual Connect modules and intended for
Matrix/SPM use, or if HP-UX is being used in the environment. The following sections outline
several items the administrator can configure in the EmcSymmetrixVMaxAdapter.exe.config
file located at \plugins\storage_adapters\EMCSymmVMAX. For example, C:\Program
Files\HP\Storage Provisioning Manager\plugins\storage_adapters\
EMCSymmVMAX.
Setting EMC SMI-S Credentials
You must provide details such as the port number of EMC SMI-S Provider service, the user name
and password for the EMC SMI-S credentials used during the array discovery operation that
includes EMC array management server on which the EMC SMI-S Provider service is running.
The default adapter configuration includes the port number of the EMC SMI-S Provider service,
which is set to the default SMI-S secure port:
<add key = "Port" value = "5989"/>.
With the default adapter configuration, the HPE SPM administrator must provide the EMC SMI-S
credentials to the HPE SPM GUI during the import array operation (the default port value is visible
on the HPE SPM GUI, other fields such as host, user, and password are set to blank). After you
successfully discover the array, the most recently used credentials are stored into a data file
located under state folder in the HPE SPM install path. For example, C:\Program Files\
HP\Storage Provisioning Manager. For all the subsequent import array operations, you
must re-enter the previous values of host, port, username, and password.
62
Optional post-installation configuration
Setting HTTP Timeout
Another parameter, which you must configure is the Http Timeout value. This value indicates
the time (in milliseconds) that the adapter waits for a response from the EMC array. The default
is 5 minutes. <!-- Http Timeout in milliseconds
<add key = "HttpTimeout" value = "300000"/>
You can increase this value if your environment results in an HPE SPM timeout errors on SPM
interface or SPM log, when accessing the adapter.
Setting EMC Director Ports
You must configure the SPM adapter for EMC Symmetrix VMAX storage array after it is installed
and enabled. Otherwise, by default, HPE SPM zones to all target controller (director) ports on
the EMC Symmetrix VMAX array for a given fabric, which might result in errors. There are some
special considerations for use by the HP-UX host mode. For more information, see the section
“Setting Flags on EMC Director Ports” (page 63). The storage administrator decides the
appropriate degree of sharing the EMC array (perhaps Matrix is using a specific subset of director
ports), and ensures appropriate physical connectivity from the Virtual Connect modules through
the SAN to the appropriate director ports. These ports must be configured for the HPE SPM
adapter through the EmcSymmetrixVMaxAdapter.exe.config file located at C:\Program
Files\HP\Storage Provisioning Manager\plugins\storage_adapters\
EMCSymmVMAX.
If individual ports are allowed from different directors, then administrators must configure this by
specifying the individual ports separated by a colon (:), as shown in the following example:
<add key = "AllowedTargetPorts" value = "FA-8E+1:FA-9E+0"/>
This configuration enables the adapter to use the configured ports (FA-8E:1 and FA-9E:0), while
presenting a volume to a host and performing SAN zoning in a Brocade SAN environment.
The administrator can specify one or more director ports as a list, each separated by a colon
(:). For example, if director 8E, with both port 0 and port 1 enabled, is allowed to be used by
Matrix/SPM, then administrator can configure this as shown in the following example:
<add key = "AllowedTargetPorts" value = "FA-8E"/>
This configuration enables the adapter to use both 8E:0 and 8E:1 ports while presenting a volume
to a host and/or performing zoning in a Brocade SAN environment.
The default value for target ports is set to the empty string (implying all target ports):
<add key = "AllowedTargetPorts" value = ""/>
The administrator must restrict this to the subset connected physically. Else, the HPE SPM
adapter presents and zones to all of the EMC ports on the appropriate fabric. This assumes equal
use of all the allowed ports.
If HP-UX is used, then it is necessary to ensure that the Matrix requests for volumes with an
HP-UX host mode are fulfilled using EMC ports, with VSA (Volume Set Addressing) flag enabled.
For more information, see the section “Setting Flags on EMC Director Ports” (page 63). If some
requests are for HP-UX host mode and some are for other host modes (Windows and Linux) that
cannot be fulfilled using ports with VSA enabled, then it is necessary to ensure that suitable ports
are used. For more information, see the “Using Suitable EMC Ports for Provisioning” (page 64)
section.
NOTE: SPM operations result from creating a storage pool entry for fulfillment through SPM
or provisioning a logical server manually or automatically from a Matrix infrastructure orchestration
service template.
Setting Flags on EMC Director Ports
The EMC director ports that the SPM adapter uses must have fiber channel (FC) cable connections
to a SAN switch and the ACLX flag on each of these ports must be enabled.
Configuring HPE SPM Adapter for EMC Symmetrix VMAX component
63
You must enable the VSA (Volume Set Addressing) flag on the ports to support hosts running
HP-UX. To support Windows, Linux, VMware, or other operating systems, the VSA flag must be
disabled on the ports. The “Using Suitable EMC Ports for Provisioning” (page 64) section provides
information about pure and mixed mode environments, such as all ports with VSA flag enabled,
some ports with VSA flag enabled, and some ports with VSA flag disabled.
Typically, the EMC administrator sets the flags on one or more ports by using EMC native tools
(SMC and SYMCLI).
Using Suitable EMC Ports for Provisioning
The configuration outlined in the Setting EMC Director Ports section assumes equal use of all
the allowed ports. If you use HP-UX, then ensure that Matrix requests for volumes with an HP-UX
host mode are fulfilled using EMC ports, with VSA flag enabled. If all ports using Matrix/SPM
support VSA and all requests are for HP-UX host mode, then you can follow the approach
mentioned in the “Setting EMC Director Ports” (page 63) section. If some requests are for HP-UX
host mode and some are for other host modes, such as Windows or Linux, which cannot be
fulfilled using ports with VSA enabled, then you must use ports suitable for that particular operating
system.
You can accomplish this by manually creating the Matrix storage pool entries and choosing the
HPE SPM candidates from the EMC array and selecting suitable ports for each of the volume’s
paths (VSA enabled for HP-UX, VSA disabled for other host modes). This requires the
administrator to know which ports are suitable for HP-UX systems to use. If Matrix fails to find a
suitable storage pool entry, it auto-generates an entry and fulfills the storage requests through
HPE SPM. The storage may or may not be using an appropriate port in such mixed mode
environments. If you use a wrong port, the administrator manually adjusts the storage to a suitable
port and HPE SPM re-presents the storage using the HPE SPM adapter for EMC Symmetrix
VMAX.
NOTE:
This must be detected and corrected prior to storage use.
An alternate solution is to ensure that Matrix does not auto-generate a storage pool entry, but
provides pause provisioning, if a suitable storage pool entry is not found. To do this, use storage
tags that are available at the Matrix infrastructure orchestration and storage pool level, but not
at the HPE SPM level. A matrix service template specifies a tag, which can be either on an HP-UX
or Windows operating system and used when searching for suitable storage pool entries. The
corresponding tag is on manually created storage pool entries, but not on any resources within
HPE SPM. The timing of applying the tag to the storage pool entry is critical. The storage pool
entry must be created and fulfilled through SPM, without the tag, by selecting the suitable storage
ports. The appropriate storage candidate is selected and the tag is applied to the storage pool
entry. The fact that the tag does not exist in HPE SPM is the key, because it allows Matrix to
pause for manual storage provisioning, when matching storage is not found. As a result, Matrix
searches for a storage pool entry with the matching tag, using storage tag if one is found, or
pausing if one is not found, since there are no HPE SPM candidates that are automatically
returned with that storage tag. When Matrix pauses for manual storage provisioning, the storage
pool entry is manually created and fulfilled through HPE SPM without the tag. The tag is then
applied to the storage pool entry, before resuming the Matrix workflow. If you know the storage
needs in advance, most requests are fulfilled from the manually created storage pool entries,
without delay, only pausing if there is an unanticipated request for which there is no storage pool
entry defined. These solutions assume that the administrator knows which ports are suitable for
HP-UX and for other operating systems.
If there is a concern about knowing the right ports, you can partition the VSA and non-VSA ports
across separate fabrics. For example, a fabric named Fabric_UX can contain all ports with VSA
enabled, while another fabric Fabric_Win can contain the ports with VSA disabled. When defining
the storage pool entry, you can choose the suitable fabric. If Matrix is auto-generating the storage
pool entries, it will not know which fabric to choose to ensure that HP-UX uses Fabric_UX. You
64
Optional post-installation configuration
can configure matrix with a prioritized list of fabrics to use when auto-generating storage pool
entries. It is recommended to favor the most common configuration, such as use Fabric_UX for
majority of the HP-UX requests and Fabric_Win for majority of the requests that are not for
HP-UX. This allows auto-generation of storage pool entries to work well for the majority of the
cases. For the minority of requests, auto-generation of storage pool entries does not work. The
technique described in this section about storage tags at the Matrix service template and storage
pool entry level (but not at SPM level), is used to ensure that generated storage pool entries are
not fulfilled via SPM using the wrong fabric. The storage pool entries are manually created with
the correct fabric chosen, and the suitable storage tag applied after HPE SPM has returned
suitable storage candidates.
Pre-Provisioning of Volumes and Thin Pools on EMC Symmetrix VMAX
The HPE SPM administrator must contact the EMC administrator for the following pre-provisioning
steps:
Supported RAID Levels
The HPE SPM adapter for EMC Symmetrix VMAX storage array looks for the existing storage
pool settings for all supported RAIDs. These storage pool settings for a given RAID are not
created by the adapter. Hence, the storage administrator must create a volume of a given RAID
using EMC native tools (SMC and SYMCLI). This ensures the creation of a new storage pool
setting instance for the requested RAID.
Creating Thin Volume
On EMC Symmetrix VMAX array, a thin volume gets created on a thin pool. A thin pool is normally
created for a specific RAID level. The SPM adapter does not create a thin pool, hence it is required
that the storage administrator creates a thin pool for a given RAID using EMC native tools (SMC
and SYMCLI).
Configuring HPE SPM Adapter for EMC Symmetrix VMAX component
65
5 Uninstalling HPE Insight Management
This chapter lists the various methods for uninstalling Insight Management products and features.
Uninstalling HPE Insight Management
Because the HPE Insight Management Uninstaller checks for dependencies, you must use it to
uninstall HPE Insight Management products and features.
Before uninstalling HPE Insight Management products or features, consider the following:
•
If you are uninstalling HPE SIM, the HPE SIM service must be running to ensure that all
HPE SIM menu items can be removed. To check the service, from the Windows Start menu,
select Administrative Tools→Services and look for SIM.
•
Before uninstalling HPE VCEM, remove all VC domains from VC Domains Groups under
VCEM control. For more information, see the HPE Virtual Connect Enterprise Manager User
Guide at the following website:
Hewlett Packard Enterprise Information Library
•
To uninstall the HPE System Management Homepage, HPE Insight Remote Support, use
the Windows Add/Remove Programs feature located in the Windows Control Panel.
To uninstall HPE Insight Management products or features:
1. On the Windows desktop, select Start→All Programs→HPE Insight Management→
Uninstall HPE Insight Management.
2. In the Insight Management Uninstall screen, select those products and features you want
to uninstall and clear those you want to remain installed. If you select a product or feature
upon which another product depends, the dependent product is marked for uninstallation
as well.
Figure 30 Installation directory
TIP: If you want to uninstall all HPE Insight Management, select the Check/Uncheck
check box.
3.
66
Click Next, and then click Yes to confirm that you want to uninstall the products and features
you selected.
Uninstalling HPE Insight Management
Some software components may display dialog boxes that require answers for an uninstallation
to successfully complete. If these questions are not answered, the uninstaller may not uninstall
the component for which the input was required, and move on to uninstall any other components
selected for uninstallation. After the uninstallation process is complete, if some components are
not uninstalled as you intended, reboot the system and then rerun the uninstallation.
After uninstalling HPE Insight Management, you might be notified that you need to manually
remove some files that remain on your system. If you receive an access denied error message
while manually deleting these files, reboot the system and try again.
Uninstalling specific components of HPE Insight Management
The Start menu also has selections to uninstall specific products and features of Insight
Management. Selecting one of these items will uninstall the product you selected and also any
software that is dependent on the software you selected.
Table 11 Menu selection for uninstalling specific components of HPE Insight Management
HPE Insight Management Menu selection
feature
HPE Matrix infrastructure
orchestration
Start→All Programs→HPE Insight Management→HP Matrix infrastructure
orchestration→Uninstall
NOTE: Occasionally, during uninstallation, the HPE Insight Management components may
take longer time than expected while waiting for the HPE SIM service to respond which results
in a timeout. In such a scenario, cancel the uninstallation process, verify if the HPE SIM service
is running, and then retry the uninstallation. If the timeout occurs further, uninstall each of the
components manually.
Uninstalling specific components of HPE Insight Management
67
6 Troubleshooting
Installation
Popup message while installing Microsoft SQL server 2014 through Insight
Management Installer from mapped network drive
When you install Microsoft SQL server 2014 using Insight Management Installer from a mapped
network drive, a security popup message appears on the screen.
Suggested action: This message can be safely ignored. Click OK to continue with the installation.
HPE SIM installation fails with error code 3010 while upgrading the database
to SQL Server 2008 R2 SP2 Express x86 or SQL Server 2012
As part of the installation or upgrade process, when you upgrade the SQL database server from
Express 2008 Express x86 to SQL Server 2008 R2 SP2 Express x86 or SQL Server 2012, the
installation fails with error code 3010. The installer skips the installation of the dependent
components and returns the message Installation or upgrade completed with
errors.
Suggested action: To resolve this issue, close the installer window, reboot the system, and
then restart the HPE Insight Management DVD installation. For more information, see the http://
support.microsoft.com/?kbid=2008982.
Error creating install event in HPE SIM.
On rare scenarios, the Installer returns the message Installation or upgrade completed
with errors when product configuration fails.
Suggested action: If the error is due to failure to create install event in HPE SIM, then ignore
this error as it would not affect the installation.
Reconfigure job fails with undefined exit code 1 for SLES x.x OS.
Reconfigure job fails with undefined exit code intermittently. This may be due to network failure.
Suggested action: Restart the reconfigure job.
Product installation fails to complete.
On rare occasions, individual product fail to install due to a timing issue in the startup of the HPE
SIM service.
Suggested action: Rerun the Installer to complete the installation of those products that did not
install.
SQL Server default collation
If you have a binary collation mode set for Microsoft SQL Server database, you may see the
following error message:
An unsupported database collation mode has been detected. HPE Insight
Management requires a non-binary mode for Microsoft SQL Server database.
Suggested action: Either reinstall SQL server with non-binary collation mode or change the
collation mode to non-binary.
To change the collation mode:
1. Obtain the copy of the SQL Server installation CD.
2. Stop the SQL Server service.
3. Rebuild the master database:
68
Troubleshooting
For MS SQL Server 2008
a. Open a command prompt.
b. Type the following command:
Setup /Q /ACTION=REBUILDDATABASE /INSTANCENAME=<InstanceName>
/SQLSYSADMINACCOUNTS=<accounts> SAPWD=<StrongPassword>
/SQLCOLLATION=<CollationName>
4.
Start the SQL Service and check the default collation.
NOTE: Changing the collation mode requires that the master database be rebuilt. This might
result in the data loss in one or more pre-existing user databases. Be sure that there are no user
databases existing on the server before carrying out these steps to avoid any possible data loss.
HPE Virtual Connect Enterprise Manager
Installing HPE VCEM using HPE Insight Management DVD fails
Issue:
When installing HPE VCEM using HPE Insight Management DVD in a server with low CPU
resources (1 core), and user chooses to define VCEM Subranges, the installation may fail with
the error message: Database deploy failed
Suggested action:
Skip the step to define the VCEM subranges during installation and define the exclusion ranges
manually, in the HPE VCEM user interface after the installation. For more information, see Using
VCEM subranges in a federated CMS environment in the HPE Virtual Connect Enterprise Manager
User Guide.
HPE Matrix infrastructure orchestration
Installing or upgrading HPE Operations Orchestration fails
Issue:
When installing or upgrading HPE Insight Management using a Windows user name that contains
a special character (such as ! # $ ^ & ( )), HPE Operations Orchestrations Central fails to
create its Welcome link, which causes the HPE Matrix infrastructure orchestration installation to
fail.
Suggested action:
To resolve this issue, perform the following actions to change the Windows temporary folder
before starting the HPE Insight Management DVD installation/upgrade:
1. Open the Windows Start menu.
2. Right click on Computer and click on Properties.
3. Click on Advanced system settings on the left panel. A dialog box appears. Click on the
Advanced tab.
4. Click on Environment Variables.
5. You may see both TMP and TEMP listed in the section labeled User variables for <user
account name>.
6. Backup the current value for both variables, in case you want to restore those original values
once the HPE Insight Management DVD installation is completed.
7. Edit both variables. Choose a folder that does not contain special characters and click OK.
8. Click OK in the Advanced system settings (System Properties) panel.
Once HPE Insight Management DVD installation is complete, restore the values for both variables.
This action is optional.
Installation
69
HPE Insight Control virtual machine management
In an environment using multiple instances of HPE SIM CMS, HPE Insight Control virtual machine
management can only be installed on one CMS
HPE Systems Insight Manager manages devices by polling them periodically, receiving traps,
and connecting to run tasks, such as software updates or scripts. A device can be polled by one
or more instances of HPE SIM.
HPE Insight Control virtual machine management requires that a more persistent connection be
maintained with the virtual machine hosts and the virtual machine guests.
HPE Systems Insight Manager and HPE Insight Control virtual machine management are multiuser
capable, so multiple instances are not required to provide concurrent access to HPE SIM and
virtual machine management.
System starting improperly or installation fails to proceed
If the system starts improperly or an installation fails to proceed, you may see the following
message:
Systems Insight Manager or database service is not started properly.
Installation fails to proceed. Uninstall manually when HP SIM and
database services are running properly.
This message can appear for the following reasons:
•
The HPE SIM or database services are not started properly
•
An installation fails to proceed
•
A manual uninstallation is required when SIM and database services are running
Insight Control virtual machine management installation and uninstallation require HPE SIM and
database service to be running. To resolve the issue:
1. From the Windows toolbar, select Start→Settings→Control Panel→ Administrative
Tools→Services.
2. Be sure the HPE SIM service has been started. Remember it can take several minutes for
the Systems Insight Manager to start.
3. Select the database system. Be sure the database service is started.
4. Open Microsoft Internet Explorer, and then enter http://CMS name or IP:280.
5. Be sure that the HPE SIM console appears.
Uninstall HPE Insight Control virtual machine management by using a method described in the
“Uninstalling HPE Insight Management” (page 66).
Some menus do not appear in the toolbars
After installation, not all menus related to HPE Insight Control virtual machine management
appear in the toolbar. To resolve the issue:
1. Discover a VM host and then verify menus in toolbar.
2. From a command prompt, verify that the menu exists by running mxtool. Some Menus have
a required filter.
3. Go to [VMM installation path\ToolsMenu] directory and execute following command : mxtool
-a -f vmmTools.xml.
After upgrade, virtual machine host registration completes successfully without discovering the
vCenter server and without vCenter credentials
This is an expected behavior of virtual machine hosts appear as Critical, and the vCenter Server
was not discovered. When you click the Critical icon, a message displays saying that the vCenter
Server was not discovered.
70
Troubleshooting
Uninstalling HPE Insight Control virtual machine management
If HPE SIM is uninstalled, then HPE Insight Control virtual machine management is uninstalled.
HPE Insight Control virtual machine management can also be uninstalled using either of the
following methods:
•
Close all virtual machine management screens. The screens must be closed before attempting
uninstallation.
•
If HPE SIM is installed, then HPE SIM and Microsoft SQL Server must be running to
successfully uninstall virtual machine management.
Uninstalling using Add or Remove Programs
1. From the Control Panel, double-click Add or Remove Programs.
2. Select Insight Control virtual machine management 7.6.
3. When prompted to confirm the uninstallation, click Yes.
VMMclient.jar, commons-cli-1.0.jar, or org.mortbay.jetty.jar files fail to copy
During installation, if the VMMclient.jar, commons-cli-1.0.jar, or
org.mortbay.jetty.jar files exist, then the installer might be unable to replace these .jar
files in the SIM lib folder. If this occurs, remove the file.
1. From the Control Panel, select Administrative Tools.
2. Double-click Services.
3. Highlight HPE Systems Insight Manager, and then click Stop the service.
4. Locate the appropriate .jar file, and then manually delete it.
5. Click Start the service.
6. Reattempt the virtual machine management installation process.
Mouse does not work properly after Microsoft Hyper-V server installation
If the mouse stops working properly after installing a Microsoft Hyper-V server virtual machine
operating system, install Integrated Service components on the virtual machine. This option is
available when you connect a Microsoft Hyper-V server virtual machine integrated service setup
disk, and click Action→Insert→Integration Services Setup Disk....
HPE Insight Control server migration
Unable to communicate with the Insight Control server migration service
When launching the Insight Control server migration wizard immediately after installation, you
receive the following message: Unable to communicate with the HP Insight Control
server migration service
Suggested action
Usually, the service manager shows that HPE Insight Control server migration service is launched.
However, because of DNS lookup or other network latency, the communication to the service is
not established, which causes this error message. To resolve this issue, perform one of the
following actions:
•
Wait a few minutes until the DNS requests time-out after the installation, and then start the
wizard.
•
Add the host name of the application station and IP address to the WINDOWS\system32\
drivers\etc\hosts file.
Installation
71
HPE Matrix Recovery Management and HPE Matrix Operating Environment
HPE Matrix Recovery Management installation fails and returns a “Setup failed” error message.
The installation of Matrix Recovery Management and Matrix Operating Environment related
components fails when there are parentheses () in the installation directory path.
Suggested action
You must not include parentheses () as part of the folder name in the installation directory path.
Configuration
HPE Insight Control virtual machine management
HPE Insight Control virtual machine management host registration fails
After installing HPE SIM and HPE Insight Control virtual machine management, the Connection
to VMM Service failed! message might appear when performing the following items:
•
After changing the virtual machine management system password
•
After changing the HPE SIM service password
To resolve this issue, you must change the service password of HPE Insight Control virtual
machine management by performing the following:
1. Select Control Panel→Administrative Tools→Services
2. In the list of services, search for Insight Control virtual machine management service.
3. Right-click on the service, and then click Properties.
4. Click the Log On tab, and then change the password.
5. Restart the service.
For registration to succeed, the packages with the correct architecture must be installed on Xen
hosts. The Insight Control virtual machine management software cannot detect the architecture
of the package installed, so install the correct package on the host with the recommended
architecture.
HPE Insight Control virtual machine management items are not removed from the HPE SIM
toolbar with virtual machine management uninstallation
Be sure you can open the HPE SIM page by entering http://CMS name:280 in Internet Explorer.
To remove the menu items, run the following command from the command prompt at the SIM
CMS: mxtool -r -t <VMM menu item>
where VMM menu item is the HPE Insight Control virtual machine management menu item that
appears in the SIM toolbar.
HPE Insight Control virtual machine management might not detect virtual machines located on
mapped network drives
If the service does not have access to the network shares, HPE Insight Control virtual machine
management cannot locate virtual machines stored on mapped network drives.
Microsoft DNS Server might not map the host name to DHCP-generated IP
addresses
If DHCP is used on the VMware ESX Server host, then the Microsoft DNS server might not map
the host name to DHCP-generated IP addresses. Hewlett Packard Enterprise recommends
creating a static IP address.
72
Troubleshooting
Virtual machine hosts are in different subnets
For Microsoft Hyper-V servers, the Unable to register the VM / Fail to share the
destination VM folder error message appears in the log file if either of the following occurs:
•
The source and destination Microsoft Hyper-V server hosts are in different subnets.
•
The destination folder on the virtual machine host cannot be shared.
HPE Matrix Operating Environment data collection fails
HPE Matrix Operating Environment data collection fails on Windows agentless CMS
Data collection for HPE Matrix Operating Environment fails on a Windows 2008 (agentless) CMS
in an IPv6 network when the IPv6 is disabled on the CMS.
Suggested Action: Ensure that the IPv6 is enabled on the CMS, when the CMS is hosted on
an IPv6 network.
HPE SIM login fails even if SIM services are in running state
HPE SIM login fails even if SIM services are in running state in CHO environment
HPE SIM login fails in the CHO environment even if SIM services are running. This happens
because the HPE SIM database is corrupted for virtual runs. The provisioning pauses for an
interval of approximately 24 hours if the CMS is running on Microsoft Windows Server 2008 R2
SP1.
Suggested Action: To resolve this issue, follow the steps mentioned in https://
support.microsoft.com/en-in/kb/2577795.
Upgrading
Issue when importing an array into HPE SPM fails
When an array is imported into HPE SPM after HPE 3PAR is upgraded to 3.2.1 MU1, the array
results in an import failure and the server returns the following error:
Unknown WBEM Client Error: Unexpected XML declaration. The XML
declaration must be the first node in the document, and no white space
characters are allowed to appear before it. Line 15 position 3. (See
log for details.)
Suggested action: To resolve this issue, login to HPE 3PAR in CLI console and execute the
following commands:
1. stopcim –f –x
2. startcim
3. showcim
[wait for “state” to become “active”]
After the server status changes to active, HPE SPM can successfully import the array.
Installation of HPE Insight Management using DVD fails if service user name
ends with $
During an HPE Insight Management install using DVD, the installation fails at HPE SIM installation
if the service user name ends with $ with the following error:
The specified service account does not have administrator privileges.
Suggested action: To resolve this issue, the service user name must not end with $.
Upgrading
73
Issues upgrading or running HPE Matrix Operating Environment
If there are issues with managed systems running Matrix Operating Environment, including
unsuccessful license upgrades, run the Insight managed system setup wizard to diagnose and
repair existing problems.
Suggested action: Run the Insight managed system setup wizard. In the HPE Systems Insight
Manager window, select Configure→Managed System Setup Wizard...
Suggested Action: As a resolution, replace the HPE SIM’s keystore, hp.keystore file, present
at a different location, that is, C:\hp\sslshare (for Windows), and /etc/opt/hp/sslshare/
(for Linux and HP-UX) to the [HP SIM]\config\certstor location.
Upgrading HPE Insight Control virtual machine management to Insight
Management from versions prior to Insight Software 7.3
To upgrade to HPE Insight Management v7.6 from versions prior to HPE Insight Software v7.4,
you must first upgrade to HPE Insight Software 7.4, and then proceed with upgrading to HPE
Insight Management 7.6. Before the upgrade, ensure that any ESX templates that were created
in the Insight Software versions prior to 6.0 are converted using the Tool menu (Deploy→Virtual
Machine →Backups→Upgrade Backups on ESX, and then Deploy→Virtual Machine
→Templates→Upgrade Templates on ESX). Failure to do this results in the templates being
not usable after the upgrade to HPE Insight Management v7.4.
Unwanted HPE VCEM popup seen during upgrade from 7.2.2 to 7.3 on
Windows 2012.
During an upgrade of HPE Insight Management from 7.4 to 7.6 version on Windows 2012 system,
the following HPE VCEM popup appears on the screen
Figure 31 HPE VCEM popup during upgrade from 7.4 to 7.6 on Windows 2012
Suggested Action: To resolve this issue:
•
•
74
Ensure that the system meets the minimum VC firmware version requirement to upgrade to
7.6. If the system does not meet the minimum requirement, then you must install the required
VC firmware.
If the system has met all the required VC firmware version and the popup still appears on
Windows 2012 system, then ignore the warning message and continue with the upgrade
process.
Troubleshooting
Installer Error messages
A component failed to install.
At times, certain component installations may fail. If this happens, first check whether virus
scanning software was running during installation. Virus scanning software can cause a component
installation to fail. On rare occasions, it is possible for individual product installations to not be
able to continue (the product installation fails to complete) due to a timing issue in the startup of
the HPE SIM service.
Suggested action: Disable any virus scanning software and run Installer again.
IM Installer screens do not get displayed appropriately in Japanese and
Simplified Chinese locales when using Internet Explorer 11
Suggested action: To resolve this issue, perform the following actions to change the settings
in Internet Explorer 11:
1. On Internet Explorer 11, click Internet Options.
2. Click Accessibility and check Ignore font styles specified on webpages.
3. Click Fonts and select SimSun-ExtB font as the Webpage font and MS Gothic font as Plain
text font for both Japanese and Simplified Chinese Locales.
Uninstaller error messages
Uninstall of HPE VCEM failed because VC Domain not
removed from VCEM
You have one or more VC domains still managed by VCEM.
Suggested action: Remove VC domains from VCEM, then retry the uninstall.
1. Browse into the VCEM Home Page.
2. Remove all VC Domains from VCEM. For more information, see the HPE Virtual Connect
Enterprise Manager User Guide at Hewlett Packard Enterprise Information Library.
3. After you have removed all VC domains, retry the uninstall.
Uninstallation
HPE Insight Control server migration
Unable to uninstall an older version of the HPE Insight Control server migration for
ProLiant application
This issue occurs if the related uninstall file is missing.
Suggested action
1.
2.
3.
4.
Insert the older HPE Insight Control server migration Boot CD in the CD drive of a different
server.
Click Install Application, and then launch the application.
After the installation is complete, copy the unins000.exe and silentuninstall.exe
files from the HPE Insight Control server migration installation folder to the HPE Insight
Control server migration installation folder on the server with the uninstallation issue.
To run the uninstallation process, double-click the unins000.exe file.
Installer Error messages
75
HPE Virtual Connect Enterprise Manager
HPE Virtual Connect Enterprise Manager standalone mode radio button is not enabled.
Suggested action: Ensure that all the HPE Insight Management components are uninstalled.
Select HPE Insight Management entry under Add/Remove Programs to uninstall, and then
reboot the system.
76
Troubleshooting
7 Support and other resources
Accessing Hewlett Packard Enterprise Support
•
For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:
www.hpe.com/assistance
•
To access documentation and support services, go to the Hewlett Packard Enterprise Support
Center website:
www.hpe.com/support/hpesc
Information to collect
•
Technical support registration number (if applicable)
•
Product name, model or version, and serial number
•
Operating system name and version
•
Firmware version
•
Error messages
•
Product-specific reports and logs
•
Add-on products or components
•
Third-party products or components
Accessing updates
•
Some software products provide a mechanism for accessing software updates through the
product interface. Review your product documentation to identify the recommended software
update method.
•
To download product updates, go to either of the following:
◦
Hewlett Packard Enterprise Support Center Get connected with updates page:
www.hpe.com/support/e-updates
◦
Software Depot website:
www.hpe.com/support/softwaredepot
•
To view and update your entitlements, and to link your contracts and warranties with your
profile, go to the Hewlett Packard Enterprise Support Center More Information on Access
to Support Materials page:
www.hpe.com/support/AccessToSupportMaterials
IMPORTANT: Access to some updates might require product entitlement when accessed
through the Hewlett Packard Enterprise Support Center. You must have an HP Passport
set up with relevant entitlements.
Websites
Website
Link
Hewlett Packard Enterprise Information Library
www.hpe.com/info/enterprise/docs
Hewlett Packard Enterprise Support Center
www.hpe.com/support/hpesc
Accessing Hewlett Packard Enterprise Support
77
Website
Link
Contact Hewlett Packard Enterprise Worldwide
www.hpe.com/assistance
Subscription Service/Support Alerts
www.hpe.com/support/e-updates
Software Depot
www.hpe.com/support/softwaredepot
Customer Self Repair
www.hpe.com/support/selfrepair
Insight Remote Support
www.hpe.com/info/insightremotesupport/docs
HPE Insight Management Documentation
http://www.hpe.com/info/insightmanagement/docs
HPE Insight Control Documentation
http://www.hpe.com/info/insightcontrol/docs
HPE Systems Insight Manager Documentation
http://www.hpe.com/info/insightmanagement/sim/docs
HPE Matrix Operating Environment documentation
http://www.hpe.com/info/matrixoe/docs
HPE Systems Insight Manager website
http://www.hpe.com/info/hpsim
HPE Insight Control website
http://www.hpe.com/info/insightcontrol
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product.
If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at
your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized
service provider will determine whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR website:
www.hpe.com/support/selfrepair
Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware
event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution
based on your product’s service level. Hewlett Packard Enterprise strongly recommends that
you register your device for remote support.
For more information and device support details, go to the following website:
www.hpe.com/info/insightremotesupport/docs
Documentation feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To
help us improve the documentation, send any errors, suggestions, or comments to Documentation
Feedback ([email protected]). When submitting your feedback, include the document
title, part number, edition, and publication date located on the front cover of the document. For
online help content, include the product name, product version, help edition, and publication date
located on the legal notices page.
Security bulletin and alert policy for non-Hewlett Packard Enterprise
owned software components
Open source software (such as OpenSSL) or third-party software (such as Java) are sometimes
included in Hewlett Packard Enterprise products. Hewlett Packard Enterprise discloses that the
non-Hewlett Packard Enterprise owned software components listed in the Insight Management
end user license agreement (EULA) are included with Insight Management. The EULA is included
with the Insight Management Installer on Insight Management DVD #1.
78
Support and other resources
Hewlett Packard Enterprise addresses security bulletins for the software components listed in
the EULA with the same level of support afforded Hewlett Packard Enterprise products. Hewlett
Packard Enterprise is committed to reducing security defects and helping you mitigate the risks
associated with security defects when they do occur.
When a security defect is found, Hewlett Packard Enterprise has a well defined process that
culminates with the publication of a security bulletin. The security bulletin provides you with a
high level description of the problem and explains how to mitigate the security defect.
Registering for software technical support and update service
Insight Management includes one year of 24 x 7 Hewlett Packard Enterprise Software Technical
Support and Update Service. This service provides access to Hewlett Packard Enterprise technical
resources for assistance in resolving software implementation or operations problems.
The service also provides access to software updates and reference manuals in electronic form
as they are made available from Hewlett Packard Enterprise.
With this service,Insight Management customers benefit from expedited problem resolution as
well as proactive notification and delivery of software updates. For more information about this
service, see the following website:
http://www.hpe.com/services/insight
Registration for this service takes place following online redemption of the license certificate.
How to use your software technical support and update service
As Hewlett Packard Enterprise releases updates to software, the latest versions of the software
and documentation are made available to you. The Software Updates and Licensing portal gives
you access to software, documentation, and license updates for products on your Hewlett Packard
Enterprise software support agreement.
You can access this portal from the Hewlett Packard Enterprise Support Center
www.hpe.com/support/hpesc
After creating your profile and linking your support agreements to your profile, see the Software
Updates and Licensing portal at http://www.hpe.com/info/hpesoftwareupdatesupport to obtain
software, documentation, and license updates.
Hewlett Packard Enterprise authorized resellers
For the name of the nearest Hewlett Packard Enterprise authorized reseller, see the following
sources:
•
In the United States, see the Hewlett Packard Enterprise U.S. service locator website:
http://www.hpe.com/service_locator
•
In other locations, see the Contact Hewlett Packard Enterprise worldwide website:
http://www.hpe.com/info/assistance
New and changed information in this edition
The following sections describe changes that have been introduced to the Insight Management
Advisor and the Insight Management installation and upgrade process since the last release.
NOTE:
Insight Management 7.6 supports System Management Homepage 7.6.
Registering for software technical support and update service
79
HPE Insight Management Advisor
Insight Management Advisor for the 7.6 release includes product enhancements. The following
is a list of changes applicable for the Insight Management 7.6 release:
•
•
Supports the following databases:
◦
Microsoft SQL Server 2012 SP3 Express Edition
◦
Microsoft SQL Server 2012 SP3 Standard Edition
◦
Microsoft SQL Server 2012 SP3 Enterprise Edition
◦
Microsoft SQL Server 2012 SP3 Business Intelligence Edition
◦
Microsoft SQL Server 2012 SP3 Web Edition is supported only for HPE SIM
◦
Microsoft SQL Server 2016 Express Edition
◦
Microsoft SQL Server 2016 Standard Edition
◦
Microsoft SQL Server 2016 Enterprise Edition
◦
Microsoft SQL Server 2016 Web Edition is supported only for HPE SIM
Supports the following operating systems:
◦
Windows Server 2016 Standard, Essentials, Datacenter, and Hyper-V Editions
◦
Windows Nano Server 2016
◦
Windows Storage Server 2016 supported only for HPE SIM
•
Supports Google Chrome 50 or later
•
Supports Adobe Flash Player 22 or later
HPE Insight Management Installer
Insight Management Installer for the 7.6 release includes product enhancements. The following
is a list of changes that are applicable for the Insight Management 7.6 release.
•
80
Supports the following databases:
◦
Microsoft SQL Server 2012 SP3 Express Edition
◦
Microsoft SQL Server 2012 SP3 Standard Edition
◦
Microsoft SQL Server 2012 SP3 Enterprise Edition
◦
Microsoft SQL Server 2012 SP3 Business Intelligence Edition
◦
Microsoft SQL Server 2012 SP3 Web Edition is supported only for HPE SIM
◦
Microsoft SQL Server 2016 Express Edition
◦
Microsoft SQL Server 2016 Standard Edition
Support and other resources
•
◦
Microsoft SQL Server 2016 Enterprise Edition
◦
Microsoft SQL Server 2016 Web Edition is supported only for SIM
Supports the following operating systems:
◦
Windows Server 2016 Standard, Essentials, Datacenter, and Hyper-V Editions
◦
Windows Nano Server 2016
◦
Windows Storage Server 2016 supported only for HPE SIM
•
Supports a direct upgrade to Insight Management version 7.6 only from 7.4 or later
•
Supports Google Chrome 50
•
Supports Adobe Flash Player 22 or later
New and changed information in this edition
81
A Backing up the CMS
The upgrade process is not reversible. If, after you begin, you decide not to complete the upgrade
to Insight Management 7.6, a backup copy of your pre-7.6 environment is required to restore
your CMS to the pre-upgrade state. Hewlett Packard Enterprise recommends making a backup
of the environment before upgrading the software. The following sections describe the process
to back up and restore your pre-7.6 Matrix Operating Environment CMS configuration.
“Back up your pre-7.6 CMS configuration” (page 82)
“Restore your pre-7.6 CMS configuration” (page 86)
IMPORTANT: After the upgrade process has completed successfully, you must perform a
backup of the upgraded 7.6 configuration. This is necessary to ensure that changes to the
managed resources by the 7.6 CMS will continue to be manageable if the CMS ever needs to
be restored from backup. See the Backing up and Restoring HPE Insight Management Central
Management Server (Windows) white paper at Hewlett Packard Enterprise Information Library
for instructions about backing up an Insight Management 7.6 Windows CMS.
For an HP-UX CMS, follow the pre-7.6 instructions described in this section to back up and
restore a 7.6 environment.
Back up your pre-7.6 CMS configuration
Table 12 provides an overview of the steps required to perform a backup of your pre-7.6
environment.
Table 12 Overview of steps to back up a pre-7.6 CMS environment
Step
Action
1
Quiesce the Insight Management components.
2
Stop the Insight Management services.
3
Back up the Insight Management databases on the remote database server if Insight Management
has been configured to use a remote database.
4
Perform a full system backup of the CMS.
5
Proceed with the upgrade. (Do not restart the Insight Management services before initiating the
upgrade.)
To make a complete backup of your pre-7.6 Insight Dynamics configuration, perform the following
steps.
82
Backing up the CMS
1.
Before you stop the Insight Management services and back up your environment, quiesce
the Insight Management components. The following actions need to be performed only for
components that are installed and currently in use in your environment.
NOTE: The steps may vary slightly depending on the version of software installed on your
system. Refer to the product documentation for your release for additional information. For
an HP-UX CMS, perform steps Step 1.fand Step 1.g only.
a.
b.
c.
Ensure that all in-progress Matrix recovery management jobs have completed. View
the status of Matrix recovery management jobs by selecting Tools→Matrix recovery
management from the top menu. Select the Jobs tab to view the status of jobs. A job
with an “in progress” icon in the Status column has not yet finished.
Ensure that all in-progress Matrix OE infrastructure orchestration requests have
completed. Requests pending approval and scheduled requests can remain scheduled.
However, if a request is scheduled to run during the upgrade process, defer the execution
of the request until the upgrade process is complete.
View the status of Matrix OE infrastructure orchestration requests by selecting
Tools→Matrix infrastructure orchestration… from the top menu. Select the Requests
tab. Click the End Date column name to sort the request list. Requests with an empty
End Date have not yet finished.
Ensure that all in-progress logical server jobs have completed. Logical server jobs that
are in-progress when the HPE Logical Server Automation service stops will fail.
View the status of logical server jobs by selecting Tools→Matrix OE visualization…
from the top menu. From the lower, gray menu-bar, select Report→Logical Server
Job Status.... Click the Percent Complete column to sort the list of jobs. Jobs less than
100% complete are still in progress.
d.
Ensure all in-progress Virtual Connect jobs have completed. View the status of Virtual
Connect jobs by selecting Tools→Integrated Consoles→Virtual Connect Enterprise
Manager (VCEM)… from the top menu. Select the Jobs tab to view the status of jobs.
Click the End Time column name to sort the job list. Jobs displaying an empty End Time
have not yet finished.
e. Ensure all in-progress Virtual Machine tasks have completed. View the status of Virtual
Machine tasks by selecting Tasks & Logs→View Task Results… from the top menu.
Click the End Time column name to sort the task list. Tasks displaying an empty End
Time have not yet finished.
f. Ensure all in-progress installation and configuration tasks have completed (for example,
Configure and Repair Agents tasks or Deploy Drivers, Firmware or Agents tasks). View
the status of the tasks by selecting Tasks & Logs→View Task Results… from the top
menu. Click the End Time column name to sort the task list. Tasks displaying an empty
End Time have not yet finished.
g. Optional: Issue the gwlm history --flush command to gather the latest historical
data from the gWLM agents. Skip this step if you are not using the CMS to manage
gWLM on Integrity servers.
h. Optional: Hewlett Packard Enterprise recommends waiting for all actively running
migrations to complete before stopping the Insight Control server migration services.
Migrations that are actively running when the services stop will fail. These jobs will need
to be resubmitted after restarting the services. View the status of the currently running
migrations by selecting View Status/Logs tab in the server migration wizard.
If you have customized an application, workflow, or script to asynchronously issue Insight
Management requests, temporarily disable this functionality to avoid generating Insight
Management requests during the upgrade process.
Back up your pre-7.6 CMS configuration
83
2.
Stop the Insight Management services.
a. On a Windows CMS, you can use the Windows Services utility to stop the Insight
Management services. Table 13 describes the Insight Software 6.1 to 7.3 or earlier
Windows services that you must stop before performing a backup. Refer to the product
documentation for the list of Insight software services specific to your release.
NOTE: If you are updating from Insight Software 6.x, instead of manually using the
Windows Services utility to stop services individually, you can use the command
mxsync-svcutil stop backup to stop the Insight software services. If needed,
install the script from the Insight Management DVD #1, using\mxsync\
install-mxsync.exe. By default, the mxsysnc-svcutil script is installed in the
c:\Program Files\HP\Systems Insight Manager\mxsync\bin directory.
b.
For an HP-UX CMS, the steps to stop the Insight Management services are described
in Table 14.
Stop the following services, if they are running, in the order listed.
Table 13 Stop order of services
Stop order
HPE Insight Management component
Service display name
1
HPE Matrix infrastructure orchestration
HP Matrix Infrastructure Orchestration
2
HPE Matrix infrastructure orchestration
HP Logical Server Automation
3
HPE Matrix infrastructure orchestration
HP Storage Provisioning Manager Service
4
HPE Matrix infrastructure orchestration
HP Extensible Storage & Server Adapter
5
HPE Matrix infrastructure orchestration
HPE Operations Orchestration Central
6
HPE Matrix infrastructure orchestration
HPE Operation Orchestration RAS
8
HPE Matrix Operating Environment
configuration management
HP Application Discovery
10
HPE Matrix Operating Environment
capacity planning
HP Agentless Data Collector Service
11
HPE Insight Control virtual machine
management
HP Insight Control virtual machine
management
12
HPE Systems Insight Manager
HP Systems Insight Manager
13
HPE Matrix Operating Environment
Workload Management for HPE Integrity
servers
HP Global Workload Manager Central
Management Server
14
HPE Insight Control server migration
HP Insight Control server migration
Application Service
15
HPE Insight Control server migration
HP Insight Control server migration Web
Service
16
HPE Version Control Repository Manager Version Control Agent
17
HPE Version Control
HP Version Control Repository Manager
18
HPE System Management Homepage
HP System Management Homepage
NOTE: The HPE Insight Management services can vary with new releases of HPE Insight
Management DVD. Newer services might be included or some services might be removed
during installation. Hence the table Stop order of services might not always list the current
set of services.
84
Backing up the CMS
Table 14 Steps to stop the Insight Management (previously Insight software) services
running on an HP-UX CMS
3.
Step
Action
1
Stop the running gWLM daemon by entering: /opt/gwlm/bin/gwlmcmsd –-stop
2
Stop the running Application Discovery server by entering: /opt/amgr/bin/cms_stop
3
Stop SIM by entering: /opt/mx/bin/mxstop
If your CMS has been configured to use a remote database server, back up the Insight
Management databases. Skip this step if the Insight Management database server is running
locally on the CMS.
Using the tool of your choice, perform a full backup of the Insight Management databases
installed in your configuration. The database backup must be sufficient to restore the entire
database, including schema as well as data. Consult your database backup software
documentation for specific instructions. Table 15 provides a list of the pre-7.6 Insight
Management DVD databases.
Table 15 HPE Insight Management DVD databases
4.
Component
Database
Installed on
Windows
Installed on HP-UX
HPE Systems Insight Manager (SIM)
Insight_v*
Yes
Yes
HPE Insight Control performance
management
PMP_V*
Yes
No
HPE Insight Control virtual machine
management
hpvmmsqldb
Yes
No
HPE Matrix Operating Environment suite for
ProLiant
gwlm
Yes
Yes
HPE Matrix infrastructure orchestration
hpio
Yes
No
HPE Matrix infrastructure orchestration 10
oodb
Yes
No
HPE Matrix infrastructure orchestration 9
(upgrade case only)
oo
Yes
No
HPE Matrix recovery management
lsdt
Yes
No
Using the tool of your choice, perform a full system backup of the CMS. Consult your backup
software documentation for specific instructions.
As well, save the following files to a back up location:
•
C:\Program Files\HP\Matrix infrastructure
orchestration\conf\blade_models.properties
•
C:\Program Files\HP\Virtual Server Environment\conf\esa.properties
•
C:\Program Files\HP\Virtual Server
Environment\conf\lsa\hp_lsa_service.conf
•
C:\Program Files\HP\Virtual Server
Environment\conf\lsa\lsa.properties
•
C:\Program Files\HP\Virtual Server
Environment\conf\lsa\lsaclient.properties
•
C:\Program Files\HP\Virtual Server
Environment\conf\lsa\vc\vcController.properties
•
C:\Program Files\HP\Virtual Server
Environment\conf\lsa\vmm\vmmController.properties
Back up your pre-7.6 CMS configuration
85
5.
•
C:\Program Files\HP\Virtual Server
Environment\conf\lsa\storage\storageController.properties
•
C:\Program Files\HP\Matrix infrastructure
orchestration\conf\hpio.properties
•
C:\Program Files\HP\Insight Control virtual machine
management\bin\windows\hpvmmsvc.conf
Proceed with the upgrade. Do not restart the Insight Management services at this time.
Restore your pre-7.6 CMS configuration
Consider the following when you are restoring a CMS configuration:
•
After the upgrade process has successfully completed and the Insight Management 7.6
CMS is actively managing resources, you cannot use the pre-upgrade backup to successfully
restore your environment. A backup of the 7.6 configuration is required to restore your
environment to a known good state.
•
See Backing up and restoring Insight Management v7.6 Central Management Server
(Windows) at the following website for instructions on backing up an HPE Insight Management
7.6 Windows CMS:
Hewlett Packard Enterprise Information Library
•
For an HP-UX CMS, the pre-7.6 instructions documented in this section can be used to back
up and restore a pre–7.6 environment.
•
If a managed resource (for example, firmware, agents, or hardware) was upgraded to a state
incompatible with the pre-upgrade CMS configuration while you were upgrading your
environment to Insight Management 7.6, restore this resource to the pre-upgrade configuration
before you restore your environment from backup. Where possible, Hewlett Packard
Enterprise recommends deferring these managed resource upgrades until the Insight
Management 7.6 upgrade has successfully completed.
If you decide not to complete the upgrade process, this section describes the steps to restore
your CMS to its pre-7.6 state. Table 16 provides an overview of the steps.
Table 16 Overview of steps to restore a pre-7.6 CMS environment
Step
Action
1
Stop any running HPE Insight Management 7.4 services.
2
Restore the database from the pre-upgrade backup if Insight Management has been configured
to use a remote database.
3
Restore the CMS using the pre-upgrade full system backup.
4
Restart the CMS.
To restore your pre-7.6 Matrix Operating Environment configuration, perform the following steps.
1. Stop the HPE Insight Management services. On a Windows CMS, you can enter the
mxsync-svcutil stop restore command to stop the Insight Management services.
For an HP-UX CMS, the steps to stop the Insight Management services are described in
Table 14.
NOTE: The mxsync-svcutil script (installed from the mxsync directory on the Insight
Management DVD 7.6) can be used to stop the Windows Insight Management services. By
default, this script is located in C:\Program Files\HP\Systems Insight Manager\
mxsync\bin.
86
Backing up the CMS
2.
If your CMS has been configured to use a remote database server, restore the Insight
Management databases. Skip this step if the Insight Management database server is running
locally on the CMS.
Restore the databases listed in Table 15 using the tool of your choice. Restore each database
using the same database name that existed when the database was saved.
3.
4.
Restore the pre-upgrade full system backup of the CMS using the tool of your choice.
Restart the CMS.
Restore your pre-7.6 CMS configuration
87
Index
A
accessing
updates, 77
authorized resellers, 77
authorized users
Systems Insight Manager, 42
automatic download
Insight Management, 11
operating systems, 11
discovery
configure, 42
Systems Insight Manager, 42
tasks, 42
documentation
providing feedback on, 78
documentation feedback, 77
domain accounts
configure, 42
C
Central Management Server (CMS)
sign-in, 11
CMS
configure, 42
commons-cli-1.0.jar file fails to copy, 71
components
install, 11
configuration
Matrix infrastructure orchestration, 11
Matrix Operating Environment, 11
proxy, 11
WMI Mapper, 11
configure, 11
automatic event handling, 42
CMS, 42
credentials, 42
database, 11
discovery, 42
domain accounts, 42
email, 42
features, 42
First Time Wizard, 42
HPE OneView for VMware vCenter , 42
Insight managed system setup wizard, 42
Insight Remote Support, 42
managed systems, 42
Matrix infrastructure orchestration, 42
Systems Insight Manager, 42
virtual connect domain group, 42
contact
Hewlett Packard Enterprise, 77
contacting Hewlett Packard Enterprise, 77
credentials
configure, 42
service account, 11
customer self repair, 78
D
database
configure, 11
Microsoft SQL Express 2008 R2, 11
SQL Agent, 11
SQL Server Browser Service, 11
database server not started properly, 70
deployment
Matrix infrastructure orchestration, 11
88
Index
E
email
configure, 42
F
features
configure, 42
filter
Insight Management Advisor, 11
severity, 11
firewalls, 53
First Time Wizard
configure, 42
H
Hewlett Packard Enterprise
contact, 77
host registration fails, 72
HPE Insight Management
upgrade, 6
HPE Insight Management installation, 11
HPE Insight Management Installer
configured, 6
features, 6
fresh installation, 11
process, 6
HPE Matrix infrastructure orchestration
post-installation, 56
HPE SIM
upgrade, 6
I
Insight Control server migration service
unable to communicate , 71
Insight managed system setup wizard
configure, 42
Insight Management
automatic download, 11
prerequisites, 11
update, 11
Insight Management Advisor
configurations, 11
evaluates, 11
filter, 11
prerequisites, 11
results, 11
target system, 11
Insight Management DVD
considerations, 11
installation, 11
Insight Management DVD #2
install, 11
selection, 11
Insight Management Preinstallation Worksheet
credentials, 6
Insight Remote Support
configure, 42
install
components, 11
installation, 66
see also uninstall Insight Management
fails to proceed, 70
uninstalling, 71
installing HPE Insight Management, 11
L
launching
Systems Insight Manager, 42
configuration, 11
proxy configuration parameters, 28
R
registering
technical support, 77
update service, 77
related information, 77
remote support, 78
remove software see uninstall software
S
sign-in
CMS, 11
Sub-range selection
VCEM, 30
support
Hewlett Packard Enterprise, 77
Systems Insight Manager
authorized users, 42
configure, 42
discovery, 42
launching, 42
M
managed systems
configure, 42
Matrix infrastructure orchestration
configuration, 11
configure, 42
deployment, 11
Matrix Operating Environment
configuration, 11
menus do not appear in toolbar, 70
Microsoft DNS Server does not map the host name to
DHCP-generated IP addresses, 72
Microsoft Hyper-V server hosts fail to register, 73
mouse stops working after installation, 71
N
new installation, 11
O
OneView for VMware vCenter
configure, 42
operating systems
deployment, 11
product keys, 11
org.mortbay.jetty.jar file fails to copy, 71
P
ports
configuring, 53
prerequisites
hardware, 11
Insight Management, 11
software, 11
process
installation, 6
proxy
T
tasks
discovery, 42
technical support
registering, 77
troubleshooting
commons-cli-1.0.jar file fails to copy, 71
menus not appearing, 70
Microsoft DNS Server does not map the host name to
a DHCP-generated IP addresses, 72
Microsoft Hyper-V server hosts fail to register, 73
mouse does not work after installation, 71
org.mortbay.jetty.jar file fails to copy, 71
uninstalling using Add or Remove Programs, 71
virt can only be installed on one CMS, 70
virt does not detect virtual machines on mapped drives,
72
virt host registration fails, 72
virtual machine management items not removed from
SIM toolbar with uninstallation, 72
VMMclient.jar file fails to copy, 71
U
uninstall
unable to uninstall an older version of migration
software, 75
uninstall Insight Management, 66
uninstalling
items not removed from SIM toolbar, 72
using the Add or Remove Programs, 71
uninstalling does not remove items from SIM toolbar, 72
update service
registering, 77
updates
accessing, 77
89
upgrade, 11
V
VCEM
Sub-range selction, 30
virt installed on only one CMS, 70
virtual connect domain group
configure, 42
Virtual Connect Enterprise Manager
install, 11
standalone, 11
virtual machines not detected on mapped drives, 72
VMMclient.jar file fails to copy, 71
vmmsimtools.jar file fails to copy, 71
W
warranty, 77
websites, 77
customer self repair, 78
WMI Mapper
configuration, 11
90
Index