■ ANALYSIS | IAN POWELL POWER PLAYER PwC’S CHAIRMAN IS TAKING CENTRE STAGE IN THE AUDIT DRAMA AND HE DOESN’T FORGET HIS LINES, FINDS SALLY PERCY I f Ian Powell were a department store, his motto would probably be: ‘Never knowingly underprepared’. Last November he put in the most assured performance out of the Big Four chiefs when the quartet was grilled by the House of Lords economic affairs committee over the role of auditors in the financial crisis. This proved an embarrassing occasion during which it emerged that the firms had given clean audit reports to banks following conversations with former City minister Lord Myners that indicated the banks would be propped up with taxpayers’ money in the event they failed. PwC’s chairman had prepared for the hearing by sitting before a panel of senior experts from the firm who bombarded him with tricky questions and the practice paid off, since rival Big Four senior partner, KPMG’s John Griffith-Jones, could be seen nodding in agreement when Powell spoke. Now, nearly three years into his role as PwC’s top man, it is clear that 54-year-old Powell has become a dab hand at dealing with tricky questions, especially ones concerning whether auditors were ‘asleep on the job’ when it came to predicting the financial crisis. Sitting in his Embankment office, a view of the Thames and the London Eye behind him, wearing a dark suit and looking a little more careworn than he did when he first took over the reins in July 2008, he firmly bats off questions along these lines. ‘Many people didn’t see the crisis coming, whether they be government, regulators, auditors, financial services institutions themselves, or investors, and nobody saw a scale of financial crisis that we experienced,’ he points out. ‘Audits were done thoroughly and properly at the time, given the rules 28 that people had to interpret and report on.’ He continues: ‘I don’t think the criticism is fair but what I do think is that there are lessons that come out of it that we have all got to be prepared to learn.’ Many of these lessons, he says, revolve around getting ‘better transparency’ and communication around audit, which involves auditors and companies having more regular conversations with regulators including the profession’s main watchdog, the Financial Reporting Council. ‘I think you’ll see a much closer relationship between auditors and regulators going forward,’ Powell explains. AUDIT VALUE But there is an issue, he says, concerning the perceived value of audit. ‘There is a lot more value that can be added through audit. Auditors are frustrated because, no matter what challenge and discussion goes on behind the scenes, the published audit report is quite a binary report. It is difficult to see much difference between a report in an audit that could cost £50,000 or an audit that could cost £2m. The real value of audit is the challenge, and debate, and discussion, behind the scenes. ‘So how can we get more transparency on that? I do see in the future that there will be expansion of the audit report, but that needs a lot of cooperation between lots of people.’ The $150m (£93m) lawsuit launched in New York last December against Ernst & Young, the former auditor of failed investment bank Lehman Brothers, has inevitably raised the spectre of Arthur Andersen, which collapsed in 2002 after its professional reputation was destroyed by the accounting scandal at fallen energy MARCH 2011 | ACCOUNTANCYMAGAZINE.COM IAN POWELL | ANALYSIS ■ giant Enron. The possibility exists that another Big Four firm could fail if it is found to have been negligent in its responsibilities as auditor of a failed bank. Does Powell think that there is a risk that PwC could be sued over its audits of Northern Rock or Lloyds Banking Group, both of which had to be bailed out by the taxpayer? ‘We’d never comment on any client situation,’ says Powell, although he adds: ‘Personally I don’t think it’s likely there would be a failure in the Big Four, but it is not impossible. Where you have a situation where there can be massive claims against auditors that could bring down a network, the risk is always there.’ THREATS TO THE BIG FOUR The threat of a Big Four accountancy firm failing is one of the reasons why both the House of Lords and the EU have spent the last few months looking at the issue of auditor concentration in the large listed company audit market. In his green paper published in October 2010, EU internal market commissioner Michel Barnier put forward a number of suggestions for discussion including mandatory rotation of auditors, the appointment of auditors by a third party and the prohibition of auditors providing non-audit services. Meanwhile, in his appearance before the House of Lords economic affairs committee in January, employment relations minister Edward Davey suggested that the Big Four firms should ‘voluntarily’ reduce their dominance in the large audit market. ‘It’s an interesting idea as to whether you would selfregulate on size,’ observes Powell, which presumably means that he thinks the notion is unworkable. ‘I think it is well worth exploring, but ultimately the clients choose who they will work with and clients are going to look for best value and best quality. If you are a major multinational organisation, you need a multinational auditor who is going to give you a great service.’ So does that mean he thinks the mid-tier firms such as Grant Thornton and BDO would be incapable of doing the audits of FTSE 250 companies? ‘It’s for those smaller firms to make the investments that are necessary to enable them to compete in the marketplace. We welcome competition. At the end of the day, it is competition that continually puts the pressure on to improve standards and efficiency. If you ask the Big Four, who have made all this investment so they can service their clients, would you welcome more competition? Fine, bring on the competition. That’s what keeps us fit.’ But he adds: ‘There is a big difference between competition and choice. If you have four firms that can provide this sort of service, then that is a reasonable choice. Even in an environment where there is a straight choice between two, you are going to get price competition. This is a ferociously competitive market. You have four major global players. Every audit tender is fiercely fought. Anyone who believes there is a lack of competition is wrong.’ He also highlights the investment and scale needed to compete on the largest audit stage. ‘Our clients are large, global organisations that need to be served on an international basis. We’re rolling out across PwC a new audit approach across the world that cost $400m. You need to be of a sufficient size to generate that level of investment.’ ACCOUNTANCYMAGAZINE.COM | MARCH 2011 Photography: Alex Griffiths 29 ■ ANALYSIS | IAN POWELL SURVIVING THE DOWNTURN Given the tumultuous events of the past few years, Powell was certainly thrown in at the deep end when he took the PwC job. ‘Two years ago I came into this job at the start of the recession. It has been absolutely fascinating and I’ve really enjoyed it,’ he says. The firm’s strategy has been to hold its nerve and continue its investment in its people and services – a strategy that has paid off as it managed to grow 4% last year and edged further ahead of Deloitte, its closest rival. ‘We felt from a confidence perspective to the marketplace that if we withdrew our graduate recruitment, then that would not send a very positive message to the market. So we continued with our graduate recruitment. We’ve continued to buy businesses, we’ve continued to invest in our consulting business in particular and we’ve continued to promote partners. We’ve really taken the view that we want to come out of the recession much stronger than we went into it and a lot stronger than any of our competitors. We feel as though we have got a clear number one market position and the investments we have made stand us in good stead for the future.’ Despite the ongoing controversy about auditors providing non-audit services, the firm doesn’t hide its ambitions for its consulting practice, aiming to treble fees from this lucrative work to more than £1.3bn by 2013. Powell sees strategy and sustainability consultancy as big growth areas and opportunities working with clients in the pharmaceutical, healthcare, energy and oil and gas industries. Then, of course, there is the heady prospect of involvement in the restructuring of the NHS. Powell says that PwC is already working for the government to ‘make sure that the services that need to be provided can be provided’ although he’s cagey about whether the firm has been doing this work for free. ‘We might be doing some tiny bits and pieces but, as a strategy, we are not looking to do pro bono work. The government wants people providing the services it wants and it is prepared to pay for them, but at a sensible price.’ Meanwhile, clients are starting to see an improvement in the economy, he adds, although ‘everybody feels things are quite fragile’. Major issues include the uncertain situation in the eurozone as well as public sector spending cuts and the implications of these on the private sector. TALENT WARS Then, says, Powell there is the ‘war for talent’, which he thinks is still raging despite the global economic downturn. It’s an issue that affects PwC as much as its clients and one that Powell sees as a ‘big challenge in the coming years, especially as top talent becomes more marketable and attractive internationally’. PwC’s own response to this challenge is to try to increase its proportion of female partners to 20% from the current 14% through a ‘comply or explain’ policy that means divisions will have to proactively consider women in promotion rounds and explain the reasons for their promotion being blocked. But no date has been set to achieve this initial target. In addition, 28 highperforming senior female partners have been identified for personal mentoring by the board. 30 ‘Personally I don’t think it’s likely there would be a failure in the Big Four, but it is not impossible’ Although PwC does not have a ‘fair access’ degree programme to quite match KPMG’s school leaver scheme (See Accountancy, February 2011, p14) Powell does believe that there is a ‘moral fairness’ in ensuring that people from a wider range of backgrounds have the opportunity to train with the firm. ‘If you’re good enough, then you do really well at a firm like PwC – no matter where you come from.’ Indeed, Powell himself is a case in point. His election to the PwC top job in 2008 came as a surprise to some observers but he was quickly embraced by his firm and perceived as a breath of fresh air in a profession where senior partners can seem stuffy, aloof and out of touch with reality. As he jokingly said in an interview with The Sunday Times in September 2009, he hadn’t met ‘anybody since who didn’t vote for me’. Despite earning a cool £3.6m last year, Powell is still approachable. He’s the sort of man you can imagine as a next-door neighbour whom you might chat with over the garden fence – except he probably lives in a far nicer house than most of us. He admits to worrying about his children. He supports West Bromwich Albion football club. But as he proved at the House of Lords, there is a reason why he holds the biggest job in UK practice. When it comes to business, he is never knowingly underprepared. See also Not just jobs for the boys, p26; Shaking up audit, p32; Rising from the ashes, p34 MARCH 2011 | ACCOUNTANCYMAGAZINE.COM
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