Salient Margin Minder Max Activity Tracking System Performance Management for the Oil & Gas Industries About Salient Salient Corporation offers business and government a new solution for efficient management. Drawing on diverse data from multiple sources, our technology measures how business activity creates value – quality, financial efficiency, productivity – while its user interface eliminates barriers to use of this knowledge for continuous process improvement. Salient’s technology platform is a super scalable in-memory OLAP system for activity based value scoring. Its user interface is a graphical toolbox for interactive, stream-of-thought data mining, visualization and root cause analysis. Overall, the technology enables non technical knowledge workers to evaluate process behaviors rapidly, eliminate waste and optimize outcomes continuously. Founded in 1986, Salient today serves more than 35,000 users in 53 countries. For more information, visit www.salient.com. 2 Activity Based Performance Management Suite Salient Margin Minder Max Activity Tracking System Performance Management for the Oil & Gas Industry Table of Contents Introduction How Margin Minder Max Works 5 Improve Upstream Efforts Production Exploration Monitor Midstream Operations 8 8 9 Manage Downstream Activities Refining Marketing 13 14 16 Go to Dead Net Managing Collections Integrate & Correlate Control & Optimize Testimonials 18 19 20 21 22 6 10 More often than not, investments, activities, and individual performers in sales and marketing, distribution, services and other operations don’t connect in any visible way to bottom line performance. Introducing Margin Minder MAX ® Making the connection...in real time. The Margin Minder® MAX system puts the right information where it counts, when it counts, directly in the hands of the people who make the daily decisions that determine company profitability. Margin Minder MAX is based on Salient’s UXT® high performance data exploitation system. UXT tracks commercial and operational data in real time. It integrates billing, syndicated, survey, supply chain and causal information and then organizes these data streams into a comprehensive, dead net accounting of the activity of the enterprise. Performers, managers and executives all get a never-before-possible capability to correlate their own actions to profit, growth, efficiency and productivity. MAX lets them see the connection graphically, continuously, in real time. Margin Minder ® MAX Performance Management for the Oil & Gas Industries 5 HOW Margin Minder Max WORKS MAX lets managers and others package intelligence on the fly by pointing and clicking on “tabs”, rows or graphics. They can start from anyplace and go anywhere... drill into any business issue by product, asset, territory, service, partnership, contractual term down to the ultimate distribution point (in any order). They can zoom in on any month, week, day, etc. For example, here is a graphical drill-down to investigate decreasing margins. Gasoline Compare product performance to last year or any other timeframe. Gasoline Just double-click to drill down into any area of concern (for example, crude oil), and list information for each account. Crude Jet Fuel Diesel Kerosene Residual Fuel Oil Asphalt Petrol Inc NA Oil Co MY Internat Transoil Revcon International Zicon Fuel Euro Fuel Comp In just seconds, trend the performance of any well over time. In seconds, select any account and trend its performance over time. On the following pages, you’ll see other examples that represent how everyone can use MAX to find exactly the information they need to achieve maximum performance. 6 Performance Management for the Oil & Gas Industries Tech Talk: Margin Minder Max is a tightly integrated client /server business activity monitoring (BAM) application that bolts on to several back office processing sources (no IT changes are necessary). User access is from anywhere via TCP/IP LAN, WAN and Net. Its data engine /server is highly scalable… to billions of transactions… without compromising speed or granularity. It exploits all means… compression, n-dimensional grid indexing, SMP and MPP and more… to deliver maximum intelligence in minimum time to hundreds or thousands of on-line users. It integrates transactional and causal data from any source. Its “Minder” client is a user driven intelligence assembler and presenter. It operates on both fat and thin Windows® clients and reports in real time. Sales Accounting Systems Other Transaction Processing Systems Financial Systems ® Margin Minder MAX Load & Go (optional) Virtually Any Other Source! Performance Management for the Oil & Gas Industries 7 MAX can organize every type of fact (costs, revenue, profits, time, incident counts, causal information) to integrate and organize the vital statistics from every business activity. Starting with upstream operations, MAX can track assets, capacities, locations, distances, volumes, operational costs, etc., of production and exploration. Some examples of what you can do: • Trend performance over time at every level... the entire company or region down to the single well or platform. • Identify under/overperformers to maximize investments. • Integrate production information with midstream and downstream activities to provide a complete picture of profit and productivity. Visualize production trends by region, well, or any other way. Production Company P&L Well Costs vs Volume Platform Status Well Status Platform Repairs Volume Wells by Region YTD Well Repair Costs Production vs. Budget Batch Analysis - NE Batch Analysis - SE Low-Volume Wells Low-Volume Platforms New Wells vs. Old Wells Just click to see important views you use every day. 8 Performance Management for the Oil & Gas Industries Exception (Wells) ME 11/1999 [Barrels >=300] Production Set expectations on the fly - who or what passes or fails. For example, wells with volume over say, 300 barrels per month (10 barrels per day). Just double-click to list wells that aren’t meeting expectations. Barrels Operation Cost In just seconds, trend the performance of any well over time. Volume Well: 03093 Mbd Performance Management for the Oil & Gas Industries 9 MONITOR MIDSTREAM OPERATIONS MAX can integrate pipeline or tanker capacities, locations, production schedules, volume shipped, orders placed and supply levels, as well as asset costs (repairs, depreciation, fuel, etc.). It integrates all of these into a comprehensive view of product transportation and storage. Some examples of what you can do: • Improve efficiency of assets to reduce costs. • Spot shortages or missing volumes to reduce potential lost income. • See the product pipeline daily. Compare number of work orders, cost of repair and depreciation, and repair time between tankers or other types of assets. Tanker DNCB368 Instantly, break down any piece of data into its component parts. 10 Performance Management for the Oil & Gas Industries Compare pipelines by region or any other way. Crude Pipelines Mix columns show the percent in each Area. For example, the SouthEast has only 8.8 percent of pipelines but 73.4 percent of pipeline repair costs. Refined Crude Double-right-click to list pipelines of any type in any area. PIPELINE: V2529 Mbd Regular Gasoline Midgrade Gasoline Premium Gasoline Diesel Fuel Kerosene Other Instantly, investigate any pipeline. For example, look at quantities transported. Performance Management for the Oil & Gas Industries 11 MONITOR MIDSTREAM OPERATIONS List, then sort vehicles by % change in fuel efficiency. For example, in a fleet of more than 600 vehicles, some show up with numbers that require explanation. CHEVR FREIGHT CHEVR FREIGHT FREIGHT CHEVR DF900 TANKZ90 TF750 TANKZ90 TANKB90 TF750 Supply Trends. How many days of supply do I have? How should I adjust my production or transportation schedule? Tank T09282 12 Performance Management for the Oil & Gas Industries MANAGE DOWNSTREAM ACTIVITIES MAX can track all of the facts (sales volume, refined volume, revenue, products costs, operational costs, etc.) of refining and marketing to provide a clear picture of performance and opportunity at any level. Some examples of what you can do: • Compare key indicators across channels, markets, key accounts, products, etc. • Compare any one indicator across several time-frames. • Trend performance over time. • Find performance outliers by price and volume (or any other measures). Compare Performance over Multiple Timeframes (for example, refined volumes this month and year-to-date vs. last year). Refining Refinery Smithtown Mbd Smithtown Westville Johnston City Mandersville Compare Sales Reps by Sales Revenue in each Category. Performance Management for the Oil & Gas Industries 13 MANAGE DOWNSTREAM ACTIVITIES - REFINING Compare budgets to actual results by division or any other way. Refining Westville > By: Division Distillation Highlight over and under achievers. You set the criteria, for example, here red indicates a division exceeded budgeted amount by over 10%. Distillation Conversion Storage Treatment Quality Control Safety Facility Management Refining By: Refinery Smithtown Unit Product Cost Compare fluctuations in per unit product costs by refinery. Trend results over time. Smithtown 14 Performance Management for the Oil & Gas Industries Westville Johnston City Mandersville Trend capacity vs volume refined to see potential lost revenue. Refinery Smithtown Volume Refined Capacity Pot. Lost Sales Simply draw a box about any area of concern to find out more. Volume Refined Capacity Pot. Lost Sales Performance Management for the Oil & Gas Industries 15 MANAGE DOWNSTREAM ACTIVITIES - MARKETING Trend sales volume, sales revenue, and sales margin (profits). Category Petrochemical In one second, smooth the graph to see general trends. Product Regular Gasoline Instantly plot and drill into outliers where performance is not meeting expectations. For example, stations with below average price and volume. Mbd Volume 16 Performance Management for the Oil & Gas Industries Analyze increasing/decreasing volume, costs, revenue or margin. For example, are sales volume increases due to more franchise gas stations, greater volume per station, or both? NorthEast > Gasoline Mbd per Station Stations Category Point and click to list gasoline volume sold at each station. Average volume per station Active franchise gas stations NorthEast > Category Gasoline Address City Mbd Performance Management for the Oil & Gas Industries 17 Not only does MAX provide the information and tools to make more money, but it can also enable you to collect that money when it’s due. MAX seamlessly integrates accounts receivable (A/R) information (invoice amounts, paid amount, A/R balances, contact information, etc.) with data from any or all types of transactions to measure the effectiveness of every partnership, account ... all the way down to the individual transaction. Some examples of what you can do: • Compare A/R balances to revenue, margin, or any other sales measure. • Make others (sales representatives, district managers, etc.) aware of and responsible for past due accounts. • Quickly identify the riskiest accounts and provide all information required for immediate action. Compare AR balances and days past due by region, key account, etc. Petrol Inc. NA Oil Co MY Internat Transoil Milkey Way Fuel Tres Oil Inc. Petrotransport Restoil Corp. Instantly, list the worst overdue invoices, along with contact information for immediate action. 47732 72928 12627 10292 18 Restoil Corp. Restoil Corp. Restoil Corp. Milky Way Fuel over 90 over 90 over 90 over 90 95,607 56,590 35,391 34,911 Performance Management for the Oil & Gas Industries 95,607 56,590 35,391 34,911 Maria Jones 555-383-3838 Jonny Sanchez 555-292-3838 Maria Jones 555-533-3838 Julia Louise 555-383-4482 GET TO DEAD NET PROFIT MAX brings all revenues and costs from every business activity together in a comprehensive accounting of dead net profit contribution. The result is available every day at every level... for the individual relationship, person, product, location, asset or event... up to the enterprise. Gross Revenue Gross Profits (whatever you call it) (however you define it) – – – – – Cost of Goods & Services Discounts Rebates Recoveries etc. + “ Dead – All Other Expenses – Sales & Distribution – Advertising & Marketing – General Administration...any others + All Other Revenues (whatever they are) = Net Profit” Performance Management for the Oil & Gas Industries 19 INTEGRATE & CORRELATE The previous pages show some examples of activities that MAX can track and integrate; however, these are just a few of the possibilities that MAX introduces to business performance management. MAX can track any type of data (volume, money, time, incident counts, business conditions or causals) from any type of upstream, midstream, or downstream activity (research, exploration, production, transportation/pipeline, refining, and marketing). MAX can integrate any or all of this information from any source to show how all activities affect each other and ultimately bottom line profitability. Host Accounting/ Data Warehouse ® Margin Minder Administrative Costs MAX Inventory & COGS Tracking System Asset Tracking 20 Performance Management for the Oil & Gas Industries Transactions CONTROL & OPTIMIZE Because MAX integrates granular data from many sources, it allows you to see dead net profit at every level for precise financial control and continuous accounting of the value chain. But more than that, it shows how these transactional values relate to business constraints and conditions. The result is the ability to measure real productivity (e.g. per hour, per employee, per barrel) and provide that information at the appropriate level to executives, regional managers, in-field workers, etc., so that everyone has timely, relevant information to optimize every decision made and action taken. For example, a P&L for the entire company... Company Best Oil Company Volume ...one region, refinery, well, etc. Total Sales Cost of Sales Distribution Transportation Financial Gains Refinery Operating Income Administrative Expenses Other Expenses Capital Investments Taxes Volume Total Sales Cost of Sales Distribution Transportation Financial Gains Net Income Average Rev/Employee Operating Income Administrative Expenses Other Expenses Capital Investments Taxes Average Volume/Well Average Volume/Refinery “Dead net profit & growth” “Dead net productivity” SmithTown Net Income Average Rev/Employee Average Volume/Refinery Performance Management for the Oil & Gas Industries 21 TESTIMONIALS “Our Sales Managers are now about 100% more effective with Margin Minder.” Aaron Dym, Controller, MIS W&L Sales (Coors distributor), Harrisburg, Pennsylvania A GREAT TOOL FOR INTERACTIVE SCOREKEEPING “We have to be able to get new products to market in a hurry, and then just as quickly we have to be able to determine if the product is going to be successful. We have to identify its strongest niches and be able to specifically market it to those areas. The Margin Minder system is a great tool for interactive scorekeeping, and it keeps us from making expensive mistakes.” Allen Savasta, Director of IS. Oasis Foods Company, Hillside, New Jersey THIS IS PHENOMENAL “I can’t think of what we don’t track with UXT (MAX). With about 13,000 customers and 60 drivers, we now have real-time control of our profit and loss activities enterprise wide. We especially like the ability to monitor profit performance of individual sales people, and recently decided to base part of their compensation on margin delivered. This is phenomenal.” Ellen Morgan, Data Systems Manager Royal Crown Bottling Corp., Evansville, IN A SYSTEM THAT IS EASY TO USE, MAKES THE DATA EASY TO UNDERSTAND “We want our sales people selling, we don’t want them pounding on a spreadsheet to get data they don’t want or can’t use. And they’re not analysts. They want a system that is easy to use, makes the data easy to understand and does all this very quickly and visually. Margin Minder is the single best tool we have for monitoring supermarket sales.” Steve Gottlieb, Vice President of Planning and Financial Reporting Carvel Ice Cream Bakery, Farmington, Connecticut A TOOL TO WATCH PROFIT & LOSS IN REAL TIME “We definitely saw payback on the product within the first year, no question about it. Salient is used as a control monitor to immediately solve problems. Between 10 remote warehouses, plus a large distribution center, Salient brings it all together in the form of a sales tool for branch locations and at the corporate headquarters it is a tool to watch profit and loss in real time.” Bill Barten, IT Manager Carolina Beverage, Salisbury, North Carolina 22 Performance Management for the Oil & Gas Industries In summary, Margin Minder MAX... • Bolts on to any ERP, data warehouse, accounting or departmental data source. • Scales to fit your company, no matter how big it is. • Integrates and organizes all of the information you collect. • Provides graphical, real-time monitoring of value contribution at all points, for all persons, functions and processes. • Supplies feedback in time to affect outcomes. • Delivers extremely fast ROI, with operating margin efficiency improvement of 3% or better. Call Salient Corporation for more information now (607 739 4511). Margin Minder® MAX Salient Corporation 203 Colonial Drive Horseheads, NY 14845 USA phone: 607 739 4511 fax: 607 739 4045 salient.com ©2009 Salient Corporation
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