Leads World Lead Nurturing and Marketing Automation Wrap up warm. Leads World is barren and dry... 2 www.eloqua.com 3 HIST RY Leads World has suffered as a result of the digital age. Where once there was a radiant, healthy and abundant ecosystem, there now exists a barren dust bowl where nothing can grow. A reliance on the traditional forms of marketing, such as cold-calling, mailshots and advertising, coupled with a lack of content strategy and cogent lead management, has seen a seemingly endless succession of cold leads mishandled, rendering the devastation you see today. 4 www.eloqua.com CULT RE The major factor behind the drought that has left Leads World virtually uninhabitable can be attributed to the following statistic: 85% of B2B marketers who responded to an online survey have no lead nurturing programme in place. The same online survey reveals 75% of those marketers also have no criteria for scoring leads. 5 As such, sales teams are being starved of the ‘hot’ leads that convert to customers. Marketing teams are spending a lot of money on new data - yet if they were able to nurture the prospects they already had effectively, sales could close more deals. “Marketers need to build digital relationships and reputation before closing a sale.” Chris Brogan, President, New Marketing Labs 80% of the leads discarded by sales will eventually buy within the next 24 months whether that’s from you or your competitors (Source: SiriusDecisions). EVOLUTI N Nurtured leads make 47% larger purchases than non-nurtured (Source: Annuitas Group) 6 www.eloqua.com 7 But things are changing in Leads World. Now, the leads are always hot; thoroughly warmed beneath the glorious rays of effective lead management. Companies that excel at lead nurturing generate 50% more sales-ready leads at 33% lower cost (Source: Forrester Research). Some brave marketers in this world learned that the digital age was something to embrace and leverage to their advantage. Hence, through effective content strategy that promotes awareness and responds to a prospect’s interaction and automated email marketing, they began to nurture the leads that came their way. 50% of qualified leads are not ready to purchase immediately – Gleanster Research. 8 www.eloqua.com The now thriving Leads World uses Marketing Automation to maintain efficiency; employing it to: Segment leads Building trust by personalising communications based upon industry, job title, stage of the buying cycle and other profiling intelligence that exists within the database. Automate Lead Scoring Every time a lead performs an action, whether it is downloading an eBook, viewing a Webinar or engaging with any other type of content, they are scored to assess their coldness, toastiness, or red-hot-ready-to-bepassed-to-salesness. Automate the nurturing process Delivering relevant content to prospects dependent upon actions they have taken upon the website or via email communications. 9 Companies that automate lead management see a 10% or greater increase in revenue within 6 – 9 months (Source: Gartner Research). With 66% of buyers indicating ‘consistent and relevant communication’ as a key influence in choosing a provider and 80% of B2B sales closing after at least five follow ups, nurturing empowers both Marketing and Sales teams to deliver quotas and increase revenues. “It no longer makes economic sense to send an advertising message to the many in the hopes of persuading the few.” M. Lawrence Light, Former CMO, McDonalds Thank you for reading! Return to the map to continue exploring this world or tweet your opinions at #modernmarketer.
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