Therapy Volunteer Role Profile
Queen Elizabeth House and Monument House
Role
This includes spending time with patients, to encourage mobility and
independence. Supporting patients with physical therapy exercises and
at meal times.
Age Requirement
You are required to be 16+ for this role
Hours
7 days a week ???
Morning shift 8am / 8.30am – 12.30
Afternoon shift 12 noon – 4pm – 4.30pm
We would ask for a regular commitment of 3- 4 hours per week on a set
day this could be on a morning or afternoon.
However, if you are able to commit more time that would be warmly
welcomed.
Summary of the Role
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This service allows us to provide friendship and support to patients in the ward
environment. All our patients are cared for with respect and dignity. Volunteers provide
services which contribute towards holistic patient care and add to the overall quality of
service provided to patients. Volunteers complement paid staff they do not supplement
them.
 To support patients to complete physiotherapy and exercise programs,1:1 or in groups,
under supervision and guidance of qualified staff.
This volunteering opportunity will greatly enhance your experience in life, being involved in
your community and creating and sustaining new friendships in a caring supportive
environment.
Tasks
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To make and serve beverages for patients as advised by staff.
Set and prepare tables for meal times.
To sit and chat with patients.
Put away fresh linen in amounts the individual can manage. Volunteers may not have
access to dirty linen.
To help make unoccupied beds.
Encourage patients social activity such as draughts, dominoes, singing, chatting etc
Read to patients.
Help patients with letter writing.
Volunteers may help with patient’s nutrition and hydration needs at staff’s discretion and
on completion of the one day nutrition and hydration course.
Support patients to access the dining area either assisting walking or in wheelchairs
 Encourage patients to complete the Friends and Family test feedback, being aware of
the alternative formats as required i.e. large print, easy read, language line, website
options.
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Encourage patients and visitors to take action to prevention infection e.g. hand hygiene
Training
As per volunteer policy, all volunteers must complete Trust mandatory training.
For this role the specific training is:
 Physical therapy awareness
 Nutrition and hydration
 Food safety
 Wheelchair training
Skills and Abilities
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Excellent listening and communication skills
Be well motivated with a positive attitude towards encouraging others
Patience
An interest in people
Excellent time keeping skills
Understanding of confidentiality
Calm and patient manner
Reliable with a good sense of humour
Previous experience in organising social activities would be an advantage.
Dress Code
As per dress code policy and bare below the elbow policy.
ID badge and volunteer tabard or polo shirt must be worn at all times to clearly define role of
volunteer for patients.
If you are interested / for further information please contact:
Voluntary Services Department,
Pinderfields Hospital
Aberford Road
Wakefield
WF1 4DG
Tel: 01924 543451
E-mail: [email protected]
Document Control:
Author:
Date:
Updated by:
Date Updated:
Filepath:
Vikki Padgett, Voluntary Services Manager
th
9 July 2015
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