WINTER SERVICES DECISION MAKERS COURSE AND ACCREDITATION UNIT NUMBER DURATION 3.5HOURS 01/01 SUBJECT UNIT SUMMARY The law, The code and your Policy relating to Winter Services Relevant legislation and case law Well-maintained Highways and other national guidance Local winter service policy including risk assessment The Law regarding Winter Service Winter Service Responsibilities - Highways Act 1980 Sections 41 & 150 o Amendment by Railways and Transport Safety Act to section 41 of Highways Act 1980 - Network Management Duty of the Traffic Management Act 2004 regarding its application to winter service - Environmental issues with salt - Duty to remove snow - Health & Safety at Work Act 1974 o (including COSHH for Salt) - Risk Management and Assessment - Corporate Manslaughter and Corporate Homicide Act 2007 Past Court Cases - Important cases that define court ruling – such as – o Goodes v East Sussex County Council National Codes of Good Practice - Well Maintained Highways o Chapter 13 Winter Service and Appendix H in particular o Understanding reasons behind for Code of Practice and complimentary guidance documentation o Understanding how local winter policy the winter is robustly determined o National winter review documents - National Winter Service Research Group publications - [ICE Design and Practice Guides “Highway Winter Maintenance”, Thomas Telford 2000] possibly dated now LEARNING OUTCOMES COURSE ASSESSMENT EVIDENCE REQUIRED FOR PROFESSIONAL CERTIFICATE REVIEW UNIT NUMBER On successful completion the candidate will demonstrate and understanding of the legal requirement of winter services arrangements. The candidate will be able to interpret the legal aspects and principles of service provision and demonstrate the application of these legal issues in winter services policy arrangements Exercises during tuition and end of course multi choice questionnaire (pass rate of 70 % required ) Assess how your organisation justifies which roads it de-ices and when to comply with its legal duty. (If your organisation treats all its network then consider how you would justify treating a smaller amount of the highway network) DURATION 2.5 HOURS 1 WINTER SERVICES DECISION MAKERS COURSE AND ACCREDITATION 01/02 SUBJECT UNIT SUMMARY The importance of Record Keeping Principles of good record-keeping Winter claims & types of records that may be required Police Road Death Investigation Manual Detail - Principles of good record-keeping to defend claims etc o Good and bad records o Fact and opinion o Justification for decisions o Record retention o Electronic recordso Decision making support systems o Contemporaneous notes - Police Road Death Investigation Manual o Appendix F – information to be requested from a highway authority o Contemporaneous notes - Winter claims o Civil Procedure Rules 1998 (Woolf Protocol) (England & Wales only) - Types of records that may be required o Justification and records for actions and decisions o Confirmation of receipt of action to contractor/DLO o Gritter tracking systems and records o Plant maintenance and calibration records o Weather station maintenance and calibration records o Salt management and testing records o Weather records (forecast and actual) o Inspection records/decisions o Control room logs o Works supervisor and gritter driver logs o Staffing logs/rotas o Training records (staff and drivers) LEARNING OUTCOMES COURSE ASSESSMENT EVIDENCE REQUIRED FOR PROFESSIONAL On successful completion of the professional certificate the candidate will be able to describe the relevance of maintaining records of decision making and activities and present evidence of such records and give examples of records used in requests for information and/or liability Exercises during tuition and end of course multi choice questionnaire (pass rate of 70 % required ) Identify a legal claim that has been made against your organisation (or another organisation if you have none!) relating to winter service, ideally one that has been prepared for the court process. 2 WINTER SERVICES DECISION MAKERS COURSE AND ACCREDITATION CERTIFICATE REVIEW Summarise the basis for the allegations, the defense and, if known, the outcome. List the winter documents provided as evidence to defend the case. Assess the learning points from this case and how improvements in record-keeping or operations could have improved the defense of this case. 3 WINTER SERVICES DECISION MAKERS COURSE AND ACCREDITATION DURATION 2.5 HOURS UNIT NUMBER 02/01 SUBJECT Winter Service Plant and Delivery UNIT SUMMARY - Types of winter service plant Treatment considerations Calibration of plant Drivers’ considerations including health and safety Detail: - Types of plant (gritters, snow ploughs, snow-blowers etc) - Treatment options (dry, pre-wet, treated salt) - Calibration of plant - Salt storage and moisture content - Different treatment types - Ploughs - Readiness and response - Drivers’ hours - Drivers’ qualifications - Drivers’ safety - Include appropriate elements of C&G Unit 021 LEARNING OUTCOMES COURSE ASSESSMENT EVIDENCE REQUIRED FOR PROFESSIONAL CERTIFICATE REVIEW On successful completion the candidate will be able to describe appropriate plant and equipment, explain measurement, calibration and operating processes and illustrate correct use. Exercises during tuition and end of course multi choice questionnaire (pass rate of 70 % required ) Assess the arrangements that your organisation has made for delivery of winter service and how it complies with the recommendations of Appendix H of Well-maintained Highways. Why has your organisation’s choice of de-icer been made and describe your organisation’s plans for compliance with Appendix H. 4 WINTER SERVICES DECISION MAKERS COURSE AND ACCREDITATION UNIT NUMBER SUBJECT DURATION 2.5 HOURS 02/02 Severe Winter Weather and Snow Response UNIT SUMMARY - Managing snow emergencies & snow plans Resilience planning and critical infrastructure Self-help strategies Detail: - Snow plans - Snow ploughing strategies and implementation - Managing snow emergencies - Linking with emergency services - Specific vulnerable network location snow plans - Self-help strategies - Resilience planning - Quarmby report and recommendations - National Winter Service Research Group publications - [ICE Design and Practice Guides “Highway Winter Maintenance”, Thomas Telford 2000] LEARNING OUTCOMES COURSE ASSESSMENT EVIDENCE REQUIRED FOR PROFESSIONAL CERTIFICATE REVIEW On successful completion the candidate will be able to demonstrate an understanding of snow clearance, both strategically and through implementation. Exercises during tuition and end of course multi choice questionnaire (pass rate of 70 % required ) Assess your organisation’s response to a recent snow event and interaction with other stakeholders and partners. 5 WINTER SERVICES DECISION MAKERS COURSE AND ACCREDITATION UNIT NUMBER DURATION 1.5 HOURS 02/03 SUBJECT UNIT SUMMARY Winter Communications Pre-winter information and travel advice Operational communication including use of radio and TV Severe winter emergency communications Review and feedback on winter service Detail: - Pre-winter public engagement o Salting network o Winter travel advice - Operational communication of actions o Use of radio and TV o Web (actions, advice, policy, real-time information) o Social media - Severe winter emergency communications o Travel information o Public re-assurance o Snow Warden/self-help actions/advice - Liaison with Highways Agency and other highway authorities o Joined up network approach o Common messages o Pre-agreed protocol - Public Satisfaction Surveys - LEARNING OUTCOMES On successful completion the candidate will demonstrate an understanding of the various methods of communication of winter information and advice to the public and others, and be able to present examples and demonstrate effectiveness. COURSE ASSESSMENT Exercises during tuition and end of course multi choice questionnaire (pass rate of 70 % required ) EVIDENCE REQUIRED FOR PROFESSIONAL CERTIFICATE REVIEW Assess the key communications undertaken by your organisation in relation to winter service in relation to the public, stakeholders and partners and assess how feedback is obtained about your winter service and what is being learnt from the feedback. 6 WINTER SERVICES DECISION MAKERS COURSE AND ACCREDITATION UNIT NUMBER DURATION 7.5 HOURS 03/01 SUBJECT Winter Road Meteorology UNIT SUMMARY - General weather overview - how weather affects the highway - road weather hazards - forecast prediction - understanding forecast information, levels of confidence Detail - Understand how weather affects the highway - Understand road weather hazards - Interpret weather information provided in road weather forecasts - Assess the risks to the highway presented by a weather forecast in a variety of winter scenarios, including precipitation - Demonstrate an understanding of the weather forecast - Understanding different types of frost and their effect on the highway in particular hoar frost - Heat balance model - Snow and freezing rain forecasts - Weather radar and satellite - Interpretation of forecast graphs and weather information systems - Updates and consultancy from forecast providers - Recognising hail showers on weather systems - Temperature variations across network - Identifying critical situations (snow, precipitation causing salt wash-off, freezing rain, ice etc) LEARNING OUTCOMES COURSE ASSESSMENT EVIDENCE REQUIRED FOR PROFESSIONAL CERTIFICATE REVIEW On successful completion the candidate will demonstrate an ability to identify methods of weather forecasting relating to winter services, interpret forecast information and explain how these affect road conditions. Exercises during tuition and end of course multi choice questionnaire (pass rate of 70 % required ) Assess your organisation’s use of the range of weather information that is currently available for winter service decision-making and whether best use is being made of all the services/tools that are available 7 WINTER SERVICES DECISION MAKERS COURSE AND ACCREDITATION UNIT NUMBER DURATION 3.5 HOURS 04/01 SUBJECT Ice Prediction systems and monitoring UNIT SUMMARY - Ice prediction and detection systems Monitoring forecast graphs and weather information systems Detail Ice Prediction Systems Typical system structure and components o Hardware o Software o Data flow Benefits, value and limitations of ice prediction systems Road weather stations o Atmospheric sensors o Road sensors o Sensing methods, advantages and disadvantages of each method - Interpretation of data provided by weather stations - Relationship between weather station data and forecast data - Weather station location – how to ensure sufficient network coverage - Weather station equipment maintenance - Demonstrate an understanding of the data provided by ice prediction systems Monitoring - Determining when changes to action may be required - Response to reports of ice, on and off the salting network - Residual salt measurement and limitations - Thermal mapping and route-based forecasting - Liaison with adjoining authorities - Other weather data sources (CCTV/webcams, Police, staff, public etc) LEARNING OUTCOMES On successful completion the candidate will demonstrate decision making tools, be able to interpret information received and demonstrate application in practical situations. COURSE ASSESSMENT Exercises during tuition and end of course multi choice questionnaire (pass rate of 70 % required ) EVIDENCE REQUIRED FOR PROFESSIONAL CERTIFICATE REVIEW Describe how you monitor a marginal or changeable forecast throughout the 24 hour period, what planned and unplanned actions could be taken and assess the effectiveness of this approach. Use practical examples. 8 WINTER SERVICES DECISION MAKERS COURSE AND ACCREDITATION UNIT NUMBER DURATION 3 HOURS 04/02 SUBJECT Decision Making UNIT SUMMARY - Factors in decision making- confidence levels Decision matrix and treatments options Scenarios Detail: - Decision matrix and treatments options o (see local policy & WMH appendix H) - Effect of forecast confidence on decisions - Delaying decision making - Use of inspections as part of decision making - Variations of action across network - Consultation with adjacent highway authorities - Decision making aids - Residual salt - Scenarios LEARNING OUTCOMES COURSE ASSESSMENT EVIDENCE REQUIRED FOR PROFESSIONAL CERTIFICATE REVIEW On successful completion the candidate will Describe decision making tools, interpret information received and demonstrate application in practical situations. Exercises during tuition and end of course multi choice questionnaire (pass rate of 70 % required ) Give an example of each of three different winter decisions that you have made detailing the thought process and reflect on whether any aspect of them could be improved. The weather scenarios must include: - a marginal night - a cold night (road temperatures below 2 °C) - a forecast which includes snow 9 WINTER SERVICES DECISION MAKERS COURSE AND ACCREDITATION UNIT NUMBER 05/03 OPTIONAL SUBJECT Severe Weather planning UNIT SUMMARY TBC LEARNING OUTCOMES TBC COURSE ASSESSMENT EVIDENCE REQUIRED FOR PROFESSIONAL CERTIFICATE REVIEW TBC TBC 10
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