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Quest® vWorkspace
System Requirements
Version 7.2 MR1
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Quest vWorkspace System Requirements Guide — Updated April 2011 — Software Version 7.2 MR1
Quest vWorkspace System
Requirements
vWorkspace includes the infrastructure components:
•
Connection Broker Role
•
Management Console Role
•
Web Access Role
•
Terminal Server/RD Session Host Role
•
User Profile Management Storage Role
•
Secure Gateway Role
•
Universal Print Server Role
•
Remote Site Relay Role
•
Password Reset Role
•
Proxy-IT Role
•
Reporting and Logging Role
•
Report Viewer
•
Broker Helper Service
•
Extensions for the RD Connection Broker
•
PNTools (installed in Guest VM)
•
vWorkspace Connector for Windows
•
vWorkspace Performance Optimization Role
The following tables outline the minimum system requirements for installing and
running each of the vWorkspace components.
vWorkspace System Requirements
Connection Broker Role
Hardware and Software Requirements
Platform
2 Ghz or higher Intel Pentium 4 compatible CPU
System Memory (RAM)
2 GB or more recommended
Hard Disk Space
80 MB or more of free disk space
Operating System
The Connection Broker Role can run on any of these
operating systems:
• Microsoft Windows Server 2003, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64
editions)
• Microsoft Windows Server 2008 R2
These requirements also apply to RD Session
Host/Terminal Server.
The Connection Broker Role should only run on a
member server and either a physical machine or a
virtual host that is not hosting virtual desktops.
SQL Server
The vWorkspace management database can be hosted
by:
• Microsoft SQL Server 2005 and 2008 (x86 and x64)
• Microsoft SQL Server Express Edition 2005 and
2008 (x86 and x64)
Microsoft .NET
Framework
The Connection Broker Role requires Microsoft .NET
Framework 3.5.
This is automatically installed when this role is selected
for install.
Java
If using vWorkspace with VMware, then the Java 2
Platform Standard Edition Runtime Environment 5.0
(update 7,8,9,10, or 11) is required.
This is automatically installed when this role is selected
for install.
2
Virtualization Platforms
vWorkspace can use one or any of the following
Virtualization Platforms:
• Microsoft Hyper-V Server 2008 R2
• Microsoft Windows Server 2008 R2 Standard,
Enterprise, or Datacenter - Full installation. The
Hyper-V role is required. (requires Broker Helper
Service)
• Parallels Virtuozzo Containers (PVC) 4.6 running
Microsoft Windows Server 2008 R2 containers, and
PVC 4.0 and 4.5 running Windows Server
2003/2003 R2 containers, x86 and x64
• VMware ESX versions 3, 3.5 U4, 4.0 and 4.1 (via
VirtualCenter/vCenter)
Virtualization Platform
Management
vWorkspace can use one or any of the following
management platforms:
• Microsoft SCVMM 2008 R2 (requires Broker Helper
Service) with PowerShell 2.0
• Microsoft Windows Server 2008 R2 Connection
Broker
• Parallels PIM 4.0 and PVA 4.5
• VMware VirtualCenter Server versions 2, 2.5, 4.0
and 4.1
Storage Management
vWorkspace can use the following storage management
technologies:
• Microsoft Differencing Disks with Hyper-V R2 and
SCVMM 2008 R2
• NetApp FlexClone with Data Ontap 7.3.1 or later
and the following filer models: FAS2000 series,
FAS3000 series, FAS3100 series, AS6000 series and
NearStore R200
• VMware Linked Clones (with vCenter Server
versions 2.5, 4.0 and 4.1 and ESX 3.5 U4, 4.0 and
4.1)
3
vWorkspace System Requirements
Management Console Role
Hardware and Software Requirements
Platform
1.5 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM)
1 GB or more recommended
Hard Disk Space
40 MB or more of free disk space
Operating System
The Management Console Role can be run on any of
these operating systems:
• Microsoft Windows XP SP3 or later (x86 edition)
• Microsoft Windows 7 (x86 edition)
• Microsoft Windows Server 2003, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64
editions)
• Microsoft Windows Server 2008 R2
Microsoft .NET
Framework
The Management Console Role requires Microsoft .NET
Framework 2.0.
This is automatically installed when this role is selected
for install.
Application
Virtualization
The following versions of Microsoft Application
Virtualization (App-V) can be used:
• App-V version 4.2
Note: Microsoft App-V servers version 4.6 must be
trusted for delegation in Active Directory.
4
Web Access Role
Hardware and Software Requirements
Platform
1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM)
2 GB or more recommended
Hard Disk Space
100 MB or more of free disk space
Operating System
vWorkspace Web Access can be run on a web server
with any of these operating systems:
• Microsoft Windows Server 2003, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64
editions)
• Microsoft Windows Server 2008 R2
Web Browser
• Microsoft Internet Explorer 6.0, Internet Explorer
7.0, or Internet Explorer 8.0
• Firefox version 1, 2, or 3
• Google Chrome for Windows 7, Vista, and XP
Note: Internet Explorer is recommended, as some
features may be unsupported in Firefox and Google
Chrome.
Microsoft .NET
Framework
Web Access requires Microsoft .NET Framework 3.5.
Two-factor
Authentication Support
Web Access supports RADIUS authentication through
Quest Defender; RSA SecurID 6.x or 7.1; and
WinRADIUS.
Third Party Remote
Access Support
Web Access supports the following third party remote
access solutions:
This is automatically installed when this role is selected
for install.
• Microsoft ForeFront UAG
• F5 Firepass SSL VPN
• Juniper Secure Access SSL VPN
Microsoft Office
SharePoint Integration
Support
Web Access supports integration with Microsoft
Windows SharePoint Services (WSS) 3.0 and Microsoft
Office SharePoint Server (MOSS) 2007.
Note: Page Viewer Web Part needs to be enabled.
5
vWorkspace System Requirements
Internet Services
On the web server, Web Access requires Microsoft
Internet Information Services (IIS) 6.0 or later.
• ASP.NET
• Enable network COM+ access
• Internet Information Services (Common Files,
Internet Information Services Manager, World Wide
Web Service)
Note: If you are using Microsoft Windows Server 2008,
the IIS Web Server Role must be enabled. This role is
automatically enabled by the vWorkspace installer.
If you are installing on Microsoft Windows Server
2008/IIS7 or Microsoft Windows Server 2008 R2/IIS
7.5, the following role services for IIS must be enabled.
These roles are automatically enabled by the
vWorkspace installer.
• Common HTTP Features
•Static Content
•Default Document
•Directory Browsing
•HTTP Errors
•HTTP Redirection
• Application Development
•ASP.NET
•.NET Extensibility
•ISAPI Extensions
•ISAPI Filters
6
Internet Services
• Health and Diagnostics (The following three items
are optional for monitoring purposes.)
•HTTP Logging
•Logging Tools
•Request Monitor
• Security
•Windows Authentication
•Client Certificate Mapping Authentication (only
required if using smart cards for single sign-on
with the Web Access Component)
•IIS Client Certificate Mapping Authentication (only
required if using smart cards for single sign-on
with the Web Access Component)
•Request Filtering
• Performance
•Static Content Compression
•Dynamic Content Compression
• Management Tools
•IIS Management Console
•IIS Management Scripts and Tools
•IIS 6 Management Compatibility
•IIS Metabase Compatibility
•IIS 6 WMI Compatibility
•IIS 6 Scripting Tools
•IIS 6 Management Console
7
vWorkspace System Requirements
Terminal Server/RD Session Host Role
Hardware and Software Requirements
Platform
2 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM)
512 MB Minimum, 1GB or more recommended
Hard Disk Space
35 MB or more of free disk space
Operating System
The Terminal Server/RD Session Host Role can be run
on a server with any of these operating systems:
• Microsoft Windows Server 2003, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64
editions)
• Microsoft Windows Server 2008 R2
8
User Profile Management Storage Role
Hardware and Software Requirements
Platform
1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM)
512 MB minimum, 1 GB or more recommended
Hard Disk Space
1 MB or more of free disk space
Operating System
The User Profile Management Storage Role can run on a
server with any of these operating systems:
• Microsoft Windows XP, Service Pack 2 (x86 and x64
editions)
• Microsoft Windows XP, Service Pack 3 (x86 and x64
editions)
• Microsoft Vista, Service Pack 1 (x86 and x64
editions)
• Microsoft Windows 7 (x86 and x64 editions)
• Microsoft Windows Server 2003, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64
editions)
• Microsoft Windows Server 2008 R2
Microsoft .NET
Framework
The User Profile Management Storage Role requires
Microsoft .NET Framework 2.0 or later.
This is automatically installed when this role is selected
for install.
9
vWorkspace System Requirements
Secure Gateway Role
Hardware and Software Requirements
Platform
1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM)
2 GB or more recommended
Hard Disk Space
1 MB or more of free disk space
Operating System
The Secure Gateway Role can run on a server with any of
these operating systems:
• Microsoft Windows Server 2003, Service Pack 2 (x86
and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64
editions)
• Microsoft Windows Server 2008 R2
Certificate
10
The Secure Gateway Role requires one or more X.509
certificates (depending on configuration).
Universal Print Server Role
Hardware and Software Requirements
Platform
1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM)
512 MB minimum, 1 GB or more recommended
Hard Disk Space
6 MB or more of free disk space
Operating System
The Universal Print Server Role can run on a server with
any of these operating systems:
• Microsoft Windows XP, Service Pack 2 (x86 and x64
editions)
• Microsoft Windows XP, Service Pack 3 (x86 and x64
editions)
• Microsoft Vista, Service Pack 1 (x86 and x64
editions)
• Microsoft Windows 7 (x86 and x64 editions)
• Microsoft Windows Server 2003, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64
editions)
• Microsoft Windows Server 2008 R2
11
vWorkspace System Requirements
Remote Site Relay Role
Hardware and Software Requirements
Platform
1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM)
512 MB Minimum, 1GB or more recommended
Hard Disk Space
5 MB or more of free disk space
Operating System
The Remote Site Relay Role can be run on a server with
any of these operating systems:
• Microsoft Windows XP (x86 and x64 editions)
• Microsoft Vista (x86 and x64 editions)
• Microsoft Windows 7 (x86 and x64 editions)
• Microsoft Windows Server 2003, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64
editions)
• Microsoft Windows Server 2008 R2
12
Password Reset Role
Hardware and Software Requirements
Platform
1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM)
2 GB or more recommended
Hard Disk Space
1 MB or more of free disk space
Operating System
The Password Reset Role can run on a server with any of
these operating systems:
• Microsoft Windows Server 2003, Service Pack 2 (x86
and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64
editions)
• Microsoft Windows Server 2008 R2
The Password Reset Role can only run on a member
server.
Certificate
The Password Reset Role requires an X.509 certificate.
13
vWorkspace System Requirements
Proxy-IT Role
Hardware and Software Requirements
Platform
1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM)
512 MB Minimum, 1GB or more recommended
Hard Disk Space
10 MB or more of free disk space
Operating System
The Proxy-IT Role can be run on a server with any of
these operating systems:
• Microsoft Windows Server 2003, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64
editions)
• Microsoft Windows Server 2008 R2
The Proxy-IT Role cannot be installed on a server
running RD Session Host/Terminal Server.
14
Reporting and Logging Role
The reporting database is hosted by the same SQL Server instance as the
management database. The disk space requirements below refer to the “extra”
space needed on the database server.
Hardware and Software Requirements
Platform
2 Ghz or higher Intel Pentium 4 compatible CPU
System Memory
(RAM)
2 GB or more recommended
Hard Disk Space
4 GB or more minimum free disk space
The actual space requirements will depend on your
vWorkspace configuration and the amount of
histroical data retained.
By default, the reporting database will automatically
purge all data older than 14 days. (This purge takes
place every 6 hours).
SQL Server
The Reporting and Logging Role can be hosted by:
• Microsoft SQL Server 2005 (x86 edition)
• Microsoft SQL Server 2008 (x86 and x64 editions)
• Microsoft SQL Server Express 2005 and 2008
(x86 and x64 editions)
15
vWorkspace System Requirements
Report Viewer
Hardware and Software Requirements
Platform
1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM)
512 MB minimum, 1 GB or more recommended
Hard Disk Space
5 MB or more of free disk space
Operating System
vWorkspace Report Viewer can run on a desktop
with any of these operating systems:
• Microsoft Windows XP, Service Pack 2 (x86 and x64
editions)
• Microsoft Vista, Service Pack 1 (x86 and x64
editions)
• Microsoft Windows 7 (x86 and x64 editions)
Microsoft .NET
Framework
16
The vWorkspace Report Viewer requires Microsoft .NET
Framework 2.0.
Broker Helper Service
Hardware and Software Requirements
Platform
1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM)
2 GB or more recommended
Hard Disk Space
10 MB or more of free disk space
Operating System
The Broker Helper Service can run on a server with any
of these operating systems in full installation:
• Microsoft Windows Server 2008 x64 edition
• Microsoft Windows Server 2008 R2
The Broker Helper Service, when used with SCVMM,
needs to be installed on the same machine that is
hosting the SCVMM Console.
Microsoft .NET
Framework
Web Access requires Microsoft .NET Framework 3.5 or
later.
Windows PowerShell
Microsoft Windows PowerShell v1.0
Extensions for the RD Connection Broker
Hardware and Software Requirements
Platform
1.4 Ghz (x64) or higher CPU
System Memory (RAM)
512 MB minimum, 1 GB or more recommended
Hard Disk Space
5 MB or more of free disk space
Operating System
Microsoft Windows Server 2008 R2
17
vWorkspace System Requirements
PNTools (installed in Guest VM)
Hardware and Software Requirements
Platform
1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM)
512 MB minimum, 1 GB or more recommended
Hard Disk Space
20 MB or more of free disk space
Supported Guest
Operating Systems
PNTools can run on a guest with any of these operating
systems:
• Microsoft Windows XP, Service Pack 2 (x86 and x64
editions)
• Microsoft Windows XP, Service Pack 3 (x86 and x64
editions)
• Microsoft Vista, Service Pack 1 (x86 and x64
editions)
• Microsoft Windows 7 (x86 and x64 editions)
• Microsoft Windows Server 2003, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64
editions)
• Microsoft Windows Server 2008 R2
18
EOP Multimedia
Enhancements
Flash Redirection
If using Flash Redirection, you must have one of the
following versions of Adobe Flash Player installed on the
Guest VM:
• Adobe Flash Player 9
• Adobe Flash Player 10
Flash Redirection only works with content in Internet
Explorer, and versions 7 and 8 of Internet Explorer are
supported.
Note: The version (major versions) installed in the
Guest VM must match the version that is installed on the
Client Access Device. If the versions do not match, the
flash content plays without Flash Redirection, through
RDP.
Media Player Redirection
Microsoft Windows Media Player 10 is supported.
Graphics Acceleration
The Microsoft Remote Desktop Connection needs to be
at version 6.0 or later.
WAN Acceleration (EOP
Xtream) Operating
Systems
This patent-pending technology can run on a Guest
VM/RD Session Host/Terminal Server with any of these
operating systems:
• Microsoft Windows XP, Service Pack 2 (x86 edition)
• Microsoft Windows XP, Service Pack 3 (x86 edition)
• Microsoft Windows Server 2003, Service Pack 2
(x64 edition)
• Microsoft Windows Server 2003 R2 (x64 edition)
• Microsoft Windows Server 2008 (x86 and x64
editions)
• Microsoft Windows Server 2008 R2
• Microsoft Windows 7 (x86 and x64 editions)
• Microsoft Windows Vista, Service Pack 1 (x86 and
x64 editions)
Note: Microsoft Windows XP Embedded and Microsoft
Windows Embedded Standard are customized and
developed by thin client vendors. Each thin client vendor
must certify EOP Xtream support on their platform.
19
vWorkspace System Requirements
vWorkspace Connector for Windows
Hardware and Software Requirements
Platform
1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM)
512 MB minimum, 1 GB or more recommended
Hard Disk Space
20 MB or more of free disk space
Operating System
The Connector for Windows can run on a client access
device with any of these operating systems:
• Microsoft Windows XP, Service Pack 2 (x86 and x64
editions)
• Microsoft Windows XP, Service Pack 3 (x86 and x64
editions)
• Microsoft Vista, Service Pack 1 (x86 and x64
editions)
• Microsoft Windows 7 (x86 and x64 editions)
• XP Embedded, Service Pack 2
• Windows Embedded Standard 2009
EOP Multimedia
Enhancements
If using Flash Redirection, you must have one of the
following versions of Adobe Flash Player installed on the
Client Access Device (where AppPortal is installed):
• Adobe Flash Player 9
• Adobe Flash Player 10
Flash Redirection only works with content in Internet
Explorer, and versions 7 and 8 of Internet Explorer are
supported.
Note: The version (major versions) installed in the
Guest VM must match the version that is installed on
the Client Access Device. If the versions do not match,
then the flash content plays without Flash Redirection,
through RDP.
20
WAN Acceleration (EOP
Xtream) Operating
Systems
This patent-pending technology can run on a Client
Access Device (where Connector for Windows is
installed) with any of these operating systems:
• Microsoft Windows XP, Service Pack 2 (x86 edition)
• Microsoft Windows XP, Service Pack 3 (x86 edition)
• Microsoft Windows 7 (x86 and x64 editions)
• Microsoft Windows Vista, Service Pack 1 (x86 and
x64 editions)
Note: Microsoft Windows XP Embedded and Microsoft
Windows Embedded Standard are customized and
developed by thin client vendors. Each thin client
vendor must certify EOP Xtream support on their
platform.
vWorkspace Performance Optimization Role
Hardware and Software Requirements
Platform
1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM)
512 MB minimum, 1 GB or more recommended
Hard Disk Space
1 MB or more of free disk space
Operating System
vWorkspace Performance Optimization can run on an
RD Session Host/Terminal Server with the following
operating system:
• Microsoft Windows Server 2003, Service Pack 2
(x86 edition)
• Microsoft Windows Server 2003 R2, Service Pack 2
(x86 edition)
Microsoft .NET
Framework
The vWorkspace Management Console requires
Microsoft .NET Framework 2.0 or later.
This is automatically installed when this subfeature is
selected for install.
21
vWorkspace System Requirements
22