“I’m having issues
with my friends.”
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CLOSER
“I’m worried about
taking drugs.”
“I’m in trouble with the police
and need legal advice.”
“I don’t like my body and
I’m not really eating well.”
“I’m worried about STIs (sexually
transmitted infections). ”
You can go to or talk to:
You can go to or talk to:
You can go to or talk to:
You can go to or talk to:
You can go to or talk to:
Public Health Nurse self referral clinic
at your High School
High School Guidance Counsellor
Youthline 0800 376 633 or Text 234
What’s Up 0800 942 8787
Rubicon 438 2340
Te Roopu Kimiora 430 4101 ext 8230
Narcotics Anonymous 0800 628 632
155 Community House 437 0185
Te Tai Tokerau Community Law
436 1714
Youth Law (09) 309 6967
(you can call collect)
Citizens Advice Bureau
0800 367 222
Public Health Nurse self referral clinic
at your High school
Te Roopu Kimiora 430 4101 extn 8230
High School Counsellor
Local GP
Youthline 0800 376 633 or Text 234
1 2 3 Clinic 438 6123
Family Planning Association 438 1986
Public Health Nurse self referral clinic
at your High School
Healthline 0800 611 116
Youthline 0800 376 633 or Text 234
A guide to places for
young people in
WHANGAREI
-nau/
“Who in your wha
family do you feel
comfortable talking to?
If there is no one to
go to, here are some
alternatives.”
“My family expects
so much of me.”
“I’m being bashed at home.”
“My parents don’t
understand me.”
“My parents kicked me out and
I don’t know where to go.”
“I’ve been sexually abused and
don’t know who to turn to.”
You can go to or talk to:
You can go to or talk to:
You can go to or talk to:
You can go to or talk to:
You can go to or talk to:
High School Guidance Counsellor
Public Health Nurse self referral
clinic at your High School
Youthline 0800 376 633 or Text 234
What’s Up 0800 942 8787
Your local Police
Child, Youth and Family 0508 326 459
Miriam Centre 437 6010
Parent & Family Counselling Services
438 8852
Youthline 0800 376 633 or Text 234
Family Works 437 6729
Te Ora Hou 438 5556
What’s Up 0800 942 8787
Public Health Nurse at your High School
Parent & Family Counselling
438 8852
High School Guidance Counsellor
Parent & Family Counselling Service
438 8852
155 Community House
437 0185 or 437 7207
Rape Crisis 438 6221
Miriam Centre 437 6010
Lifeline 0800 543 354
Te Puna o Te Aroha – Māori Women’s
Refuge 437 2127
Tryphina House Women’s Refuge
437 2127
Child, Youth and Family
0508 326 459
“I’ve been feeling down, and
my friends are worried.”
“I’ve moved to NZ and am
finding it hard to fit in.”
“I’m having relationship
problems with my boyfriend .”
“I’m confused about my sexual
feelings for other guys.”
“I keep being hassled
and bullied.”
You can go to or talk to:
You can go to or talk to:
You can go to or talk to:
You can go to or talk to:
You can go to or talk to:
Public Health Nurse self referral clinic
at your High School
Local GP
High School Guidance Counsellor
Youthline 0800 376 633 or Text 234
What’s Up 0800 942 8787
Settlement Support 470 3056
or 0800 776 948
Pacific Island Trust 430 2717
High School Guidance Counsellor
Relationship Services 437 0712
Public Health Nurse self referral
clinic at your High School
High School Guidance Counsellor
Public Health Nurse self referral clinic
at your High school
High School Guidance Counsellor
Outline (for gender issues)
0800 688 546
Rainbow Youth 376 4155
No Buly 0800 662 855
Youthline 0800 376 633
Whats up 0800 942 8787
High School Counsellor
“I want to feel better
about myself than I do.”
“I’m getting angry and
hurting people.”
“I’m getting into trouble
because I drink too much.”
I’m pregnant and need some
support and advice.”
“I’m bored and want
fun stuff to do.”
You can go to or talk to:
You can go to or talk to:
You can go to or talk to:
You can go to or talk to:
You can go to or talk to:
Family Works 437 6729
Barnardos 438 2954
Equip Centre 438 8000
Parent & Family Counselling
Services 438 8852
High School or local counsellor
Family Works 437 6729
Miriam Centre 437 6010
Parent & Family Counselling Services
438 8852
Rubicon 438 2340
Te Roopu Kimiora (Alcohol /Drugs)
430 4101 ext 8230
Alcohol Helpline 0800 787 797
Whangarei Teen Parent Services
438 5556
Public Health Nurse self referral
clinic at your High School
Family Planning Association
438 5859
Local GP
EQUIP 438 8000
Otangarei Trust 437 0908
Te Ora Hou 438 5556
Youth Transition Service
0800 498 7987
Youth for Christ 438 6059
Tornado Youth (Hikurangi) 433 7463
These are just some of the
services in Whangarei
that can help you.
Visit www.familyservices.
govt.nz/directory for more
organisations and services.
Emergency – Ambulance, Fire,
Police – 111
> Whangarei Police Station 430 4500
Youth And Family Services
They do heaps to help YOU sort out stuff.
They can work with you and your family. They
run groups, do activities and organise camps
> The Pulse – One Stop Shop
(Youth Services) 438 0004
> Barnardos 438 2954
> Bream Bay Community Support Trust
432 7197
> Family Works 437 6729
> Hauora Whanui 430 2386
> Family Planning 438 1986
> Pregnancy Counselling Services 438 0413
> Incedo – Youth Zone & Rock Solid 438 6059
> Rape Crisis 438 6221
Legal Advice
> STD Clinic 430 4100
> Citizens Advice Bureau (Tues, after 5pm
fortnightly) 438 8046
> Whangarei Base Hospital 430 4101
Alcohol & Drugs
> 155 Community House (Every Wed, 5 – 7pm)
437 0185
> Rubicon 438 2340
> Te Tai Tokerau Community Law Service
436 1714
> Child & Youth Mental Health (Alcohol/Drugs)
430 4101 ext 8230
> Youth Law (You can call collect) (09) 309 6967
> Alcohol Helpline 0800 787 797
Young Parents
> Quitline – Smoking 0800 778 778
> Whangarei Teen Parent Services 438 5556
> Narcotics Anonymous 0800 628 632
> He Kaakano Early Childcare and
Education Centre 438 1840
Family Violence
> Men Beyond Violence 438 0789
> Childbirth Education classes for young parents
438 5556
> Te Puna O Te Aroha Māori Women’s Refuge
437 2127
> Early Years Hub (The Pulse) 430 0004
> Womens Refuge – Tryphina House 437 6576
Education/Training/Employment
> Advance Training Centre (Computing)
438 2825
> Miriam Centre 437 6010
> Apprenticeships & Trade Services 438 3317
> Otangarei Trust 437 0908
> Avonmore (Forklift & computing) 459 4588
> 155 Community House 437 0185
> Career Services Rapuara 438 8875
> Pa O Te Ora (Hikurangi) 433 8313
> G & H Training (Carpentry, Joinery) 459 6029
> Parent & Family Counselling 438 8852
> Literacy Whangarei 438 2511
> Te Uri O Hau 438 9316
> Northland Polytech 0800 808 856
> Te Ora Hou (Youth workers) 438 5556
> Whangarei Youth Centre 438 3506
> Northland Business Development Trust
438 1700
> Strengthening Families 438 0004
> People Potential 437 7593
> Whangarei Aquatic Centre (the pool) 438 7957
> Whangarei Library 430 4206
> Don’t use language or pictures that might
upset or offend people.
www.tki.org.nz
Māori education, great links
> Netsafe 0508 638 723
Text Bully
> Vodafone 0800 800 021
www.temana.nzoom.com
What’s on; great info
Websites
www.uptoscratch.govt.nz
Study driver’s license
http://webdirectory.natlib.govt.nz
Go to Children and Young People
www.ydub.org.nz
YWCA, great links
www.justfocus.org.nz
Be active on global issues
www.ywca.org.nz/whangarei
Great links
www.anyquestions.co.nz
Online information for homework
www.youthline.co.nz
Info, links, services for young people
www.youthzone.org.nz
What’s on, info on youth programs
www.reiyouth.co.nz
What’s on; great info
www.headspace.org.nz
Info and advice about heaps of stuff
on youth mental health
www.cyberbullying.co.nz
Keep safe online
If someone is picking on you via your
mobile call NetSafe on 0508 NETSAFE
and they’ll help you out.
> Don’t feel as if you have to deal with a text
bully by yourself. Tell your friends and parents,
or call NETSAFE.
> Vodafone can also help you. They can block
the bully from sending TXTs, switch you
to a new number, or bar the bully from their
network. All you have to do is call Vodafone
free on 777 from your mobile and give them
the message details of the text bully.
Important Warnings:
> He Mataariki – School for Teen Parents
430 2163
> Do not give out your number to people
you don’t know.
> HIPPY Program (3½ – 4½ year olds) 437 0908
> Do not reply to a TXT from someone you
don’t know.
> Plunket 438 2508
> Whānau Whanui – Family Start 0800 Whanau
Learning to Drive
> AA Centre 438 4848
> Driver Licensing Enquiries 0800 822 422
> Avonmore 459 4588
> Driver Education Services 430 3868
> Northland Driving School 438 4470
> Do not reply to a TXT or PXT that makes for
you feel uncomfortable, threatened
or harassed.
Chat Lines:
> Remember people may not be who they say
they are.
> Once you have your chat nickname, that’s all
the other people will see. They can only find
out your mobile number and personal details
if you tell them.
> Regent Training Centre 430 3240
Recreation Services
> Rural Training Solutions 430 3007
> Cityouth (Baptist Youth Group) 438 3948
> Citizens Advice Bureau 438 8046
> Salvation Army Employment Plus
0800 437 587
> Equip Centre (Church Youth Group) 438 8000
> Kidsline 0800 543 754
> Student Job Search 438 4925
> Lifeline phone or text 0800 543 354
> StudyLink 0800 889 900
> What’s Up 0800 942 8787
> TAFE College of NZ (Computing) 438 7768
> Jeanine’s Dance School (Jazz Ballet, Hip Hop)
437 2727
> Youthline Text 234 or 0800 376 633
> Te Wananga O Aotearoa 459 6615
> Sky City Cinemas – Movie Hotline 430 3555
> No Bully 0800 662 855
> 2 Meke Training (Hospitality and
numeracy/literacy) 430 0435
Safe Messaging:
> Sport Northland 430 3470
Health
> Youth Transitions Service 0800 4987 987
> Before sending a TXT, PXT or Video-TXT ask
yourself if you would be happy to receive such
a message. If the answer is no, don’t send it.
> AIDS Hotline 0800 802 437
> YWCA 438 2926
(also run a Young Women’s program)
Help Lines & Information
Services
> Eating Disorders – Solutions 438 5215
> Otangarei Trust 437 0907
> Hard Core Dance Company 459 6909
> Tornado Youth (Hikurangi) 433 7463
> Te Ora Hou – Young men & women’s clubs
438 5556
www.stuff.co.nz
Lots of great information
> Youth for Christ – Youth Zone & Rock Solid
438 6059
> Barnados 438 2954
> PAFT (Parents as First Teachers) 438 2152
might be upset. So, don’t do it to someone
else. Ask if it’s okay before you take a PXT.
> When you choose a chat nickname, people
may judge what kind of person you are by the
‘tone’ of that name.
> If you get into conversations or receive
messages you’re uncomfortable with, you
can send the IGNORE command to 220
to stop receiving TXT chat messages from
that person.
> If someone took a PXT or Video-PXT of you
without your knowledge and sent it on, you
www.healthaction.nelson.org.nz
Good links to other youth sites
www.myd.govt.nz
Ministry of Youth Development
www.nzfvc.org.nz
NZ Family Violence Clearinghouse
www.nzgirl.co.nz
Site for da girls
www.outthere.org.nz
Gay and lesbian
www.rainbowyouth.org.nz
Gay and lesbian
www.spinz.org.nz
Suicide prevention
www.urge.org.nz
Youth health and information service
www.whatsup.co.nz
Phone counseling-children & young people
Remember, your school or education
organisation will have either
a school counsellor or a student
support person you can speak to.
Look on your school’s website
or ask at the reception.
Produced by MSD’s Family and Community Services
www.familyservices.govt.nz. We would like
to acknowledge Every Day Communities, Whangarei
Youth Networkers Group, Ministry of Youth Development,
Child Youth and Family, and those organisations and
young people that contributed to this youth guide.
THESE CHARACTERS ARE FICTIONAL, BUT THEIR
STORIES REPRESENT A RANGE OF CHALLENGES
FACING YOUNG PEOPLE. ANY OF THEM COULD
BE ANY ONE OF US.
www.youthlaw.co.nz
Law stuff for young people
www.cab.org.nz/lowdown
Know your rights
www.cads.org.nz
Alcohol and drug information
www.cyf.govt.nz
Info, links, services
www.familyservices.govt.nz
Great directory of services
www.maoriart.org.nz
Promotes Māori art
Sticker Positional