We like to hear from everyone
who uses our services.
Fill out the attached
feedback form and return
it to us using the reply paid
envelope provided
Write to
DCSI Client Feedback
GPO Box 292 Adelaide SA 5001
Phone
(08) 8413 9050
National Relay Services
TTY/Voice calls 133 677
Speak and Listen 1300 555 727
Tell us what
you think
Client Feedback
What happens to my
compliments?
We will tell the person,
or area, that you are happy.
What happens to my feedback?
e will find the right person
W
to look into your feedback.
We will tell you what
happens with your feedback.
What happens to my complaint?
Fax
(08) 8413 8143
e will pay attention to your
W
complaint right away.
Email
[email protected]
e will tell you what happens
W
with your complaint.
Online
www.dcsi.sa.gov.au
We will try to find a solution.
Visit
one of our offices
What will happen if I am
still not happy?
If you are not happy with
our response, you can contact
Feedback Coordinator
Aged Care Complaints Scheme
1800 550 552 (toll free)
Department of Health and Ageing
GPO Box 9848, Adelaide SA 5001
i
If you need more information
you can call
www.agedcarecomplaints.govspace.
gov.au
General Enquiries (08) 8413 9050
Office of the Guardian for
Children and Young People
Disability SA 1300 786 117
(08) 8413 9050
Health and Community Services
Complaints Commissioner
What if I need more information?
(08) 8226 8570
Concessions Hotline 1800 307 758
Domiciliary Care 1300 295 673
(08) 8226 8666
1800 232 007 Country SA (land line)
GPO Box 2281, Adelaide SA 5001
Housing SA 13 12 99
PO Box 199, Rundle Mall
Adelaide SA 5000
[email protected]
Multicultural SA (08) 8226 1944
www.gcyp.sa.gov.au
Youth Justice 1300 021 829
www.hcscc.sa.gov.au
Ombudsman SA
1800 182 150
PO Box 3651, Rundle Mall
Adelaide SA 5000
[email protected]
www.ombudsman.sa.gov.au
We will listen to what you think.
It is okay to get help to
use this form.
Would you like to get this
information another way?
Phone
(08) 8413 9050
e want to make the service
W
better for you and other people.
What you tell us is private.
We only use the ideas to help make
our services better.
Follow us on Twitter at:
www.twitter.com/SA_DCSI
www.dcsi.sa.gov.au
Printed: MAY 2016 | Publication number: DCSI-842
Tell us what you think | Client feedback form
First name: Last name:
Address:
Postcode:
Email:
Phone:
I am happy

Date:
I am not happy

I have a suggestion

I am a (tick one box):
DCSI client  DCSI client relative 
Other (specify)  _________________
I identify as (tick one box):
Aboriginal 
Torres Strait Islander  Prefer not to say 
What would you like to tell us?
What would you like to happen?
Feedback is for services by (tick box):
Concessions
Disability SA
Youth Justice



Domiciliary Care
Disability Services


Multicultural SA
Housing SA
Other (specify): _______________________________________
Contact me by (tick box):
Phone

Email

Letter
We collect, manage, use and disclose personal information in
accordance with the Information Privacy Principles Instruction.
Print Form


Email Form

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Width: 95 mm X Length: 210 mm
Delivery Address:
GPO Box 292
ADELAIDE SA 5001
DCSI Client Feedback
Reply Paid 292
ADELAIDE SA 5001
date: 21/06/2011 16:22:07
Filename: D6560755401895210N110621.pdf
No print content can appear in the bottom 15 mm on the front of the article or 20mm on the
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