RADIRIS DIAZ New York City • [email protected] • Radiris.Info EDUCATION DUKE UNIVERSITY - THE FUQUA SCHOOL OF BUSINESS, Durham, NC Master of Business Administration, Leadership & Ethics and Management, May 2015. Georgiana & Ira Platt Merit Scholarship Recipient, Diversity Coordinator for Admissions, Fuqua’s Leading Women, Daytime Student Blogger, Black and Latino MBA Organization CARNEGIE MELLON UNIVERSITY – THE TEPPER SCHOOL OF BUSINESS, Pittsburgh, PA Bachelor of Science in Business, Minor in Hispanic Studies, August 2007 IBM INROADS Scholarship Recipient, Spanish and Latino Student Association President, Celebration of Diversity Speaker, ORIGINS Diversity Orientation Facilitator EXPERIENCE Summer 2015 Present INDEPENDENT STRATEGY CONSULTANT Identify and implement strategies for user/employee engagement, organizational/intellectual optimization and operational effectiveness. Clients: Landhaus, CoderDojo NYC, Deed, The Future Project, Xylem • • • • • Summer 2014 • • 20112013 Developed the asset tagging strategy for over 10K assets across 11 schools, to account for desks, chairs and other equipment to create consistent teaching environments and to also forecast future needs with growth. Led the implementation of asset tagging project by managing team of 5 interns and collaborating with senior school administration and project managers leading construction. Presented internal communications strategy to senior executives, in an effort to integrate and help their newly formed facilities management office become more proactive throughout their network of schools. ERNST & YOUNG LLP Senior Advisor, Strategic Technology Advisory Services, Financial Services Office Clients: HSBC, Fannie Mae, Bank of New York Mellon, Columbus Regional Airport Authority, Church Pension Fund, Bank of America • • U.S. Citizen Lead change/performance management and onboarding efforts for weekend events in NYC, enhancing operations through standardized processes and tools, which drive food sales of up to 40k within 3 days. Contributed to content development, user engagement and partnership strategy for a mentoring app for high school students. Assessed operational and organizational effectiveness of edtech startup, to evaluate management’s goals to the way their people were managed across the country. Delivered recommendations to increase engagement, intellectual capital creation, and consistency across 7 cities. Created and launched organization wide knowledge management system and processes to increase communication, transparency and engagement with employees and donors of a nonprofit with a 10M budget. Developed initial growth hacking strategy for a startup in that aspires to revolutionize the way millennials volunteer. EDUCATION PIONEERS KIPP NYC, Facilities/Operations Strategy Fellow • New York, NY New York, NY New York, NY Led an international team of 10 employees on a vendor transition project that that resulted in $29MM in cost savings over five years. Directed the transition of 10K customer related files from a legacy database to a global webbased platform with less than a 2% error rate. 1 of 2 RADIRIS DIAZ New York City • [email protected] • Radiris.Info Continuing Senior Advisor experience at Ernst & Young LLP • • • • Performed quality review for over 15 consultants that were manipulating Know Your Client (KYC) documentation, per AMI regulations. Trained organizational leaders across three functions at a pension fund, preparing for a 13 month ITIL implementation designed to reduce time of IT enhancements and redundancies in vendor management. Conducted client meetings to gather training, process and application needs and consult on go-forward strategy. Coordinated the program governance of an enterprise-wise transformation program, for the IT function of a bank – created collaborative planning and reporting standards to track and manage per Six Sigma standards. 20122013 Chief Happiness Officer 2009 Present CUTEGEEK.COM Cofounder/Editor in Chief. Web publication offering the female perspective on innovative technology; averaging 200k monthly views. • • 2007 2011 Drove 100+ team to see the value in individual well-being leveraging the research/correlation between happiness, workplace productivity and achieving business results Establish relationships and conduct product evaluations for leading global consumer electronics firms and startups. INTERNATIONAL BUSINESS MACHINES CORPORATION (IBM) Strategy & Change Consultant, Operations Strategy, Energy & Utilities Clients: First Energy, Pepco Holdings (PHI), Southern California Edison (SCE), Oncor, Cincinnati Bell, Con Edison, NiSource, Verizon • • • • • New York, NY New York, NY Designed and wrote business requirements for an interval billing solution made by Itron, for an advanced metering system serving over 1.8 million multi-jurisdictional customers. For a Texas utility serving over 3.4M customers: engineered field operations processes for an advanced metering system implementation while identifying business and functional requirements, led team of 7 integration testers to write scripts for a MDMS integration impacting same customers, managed team of 5 tasked with creating standard operation procedures to reflect technological and configuration enhancements to smart meters. Conducted a plethora of workshops to define and develop business and functional requirements for system integration engagements. Provided program governance and portfolio management on over five multi-year smart metering engagements. Created, managed and updated client project deliverables (e.g., status reports, project plans, and training templates) in accordance with various contractual constraints. Conducted stakeholder analysis, which evaluated communications strategy for a large utility and delivered statistical results. Created job descriptions to address organizational needs that were identified on this engagement. ADDITIONAL Skills Certifications Fellowships Service Interests U.S. Citizen Fluent in Spanish, Six Sigma, SDLC, WordPress, Microsoft Office, SharePoint, Rational Portfolio Manager ITIL v3 Foundations, Change Management Specialist Forte Foundation, StartingBloc, MLT MBA Prep, Latinas Learning to Lead ASPIRA of NY, The Future Project, Hispanic Scholarship Fund, Junior Achievement, Momma’s Hip-Hop Kitchen, INROADS/IBM Alumni Group, IBM Mentorplace, East River Development Alliance Public speaking, yoga, promoting STEM and the science of happiness. 2 of 2
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