2016 AFRICA Featuring South Africa, Kenya & Tanzania Know Before You Go Contains Important Information – Please Read Giraffes gallop along vast desert plains WELCOME TO AFRICA Dear Traveller, Africa is possibly the world’s last truly untamed continent, which is why Travelmarvel’s premium range of small-group African adventures are so vastly different to anything ever offered before. Our goal is to take you to experience the essence of Africa in the most personalised, convenient and secure manner possible. We’ve taken the best elements of independent African travel and enhanced them. We look forward to showing you the wilds of Africa on your Travelmarvel trip of a lifetime. Geoff McGeary, OAM Company Owner Front cover: get up close to the majestic elephant CONTENTS PREPARING FOR YOUR TOUR 6 Useful Websites 6 Passports & Visas 7 Travel Insurance 7 Vaccinations & Health 8 General Physical Fitness 9Gratuities 9 Valuables & Security 10 Emergency Contact Information 4 10 Australian Embassies & Consulates STAYING HEALTHY ON HOLIDAY 11 Before You Go 12 In The Air 13 On Tour 14 Our Health and Safety Protocol 14 Water And Food Safety 15 Sun Exposure and Dehydration – Africa – Know Before You Go – 15 Useful Health Related Websites KNOW BEFORE YOU GO 16Luggage 16Clothing 16 Other Items to Pack 17 Learn About Your Destination 17People 17Religion 17 Currency & Spending Money 18Banking 18 Food & Drink 18Language 19 Electrical Appliances USEFUL INFORMATION 19 International Dialling Codes AT THE AIRPORT 20 Reconfirmation Of Flights 20 Late or Missed Flights 20Check-In 21 Restrictions – Checked Luggage 21 Restrictions – Hand Luggage 21 Luggage Tags 22 Lost/Delayed Luggage 22 Storing Luggage – East Africa 22Customs ARRIVAL & DEPARTURE INFORMATION 23 Airport Transfers 23 Johannesburg Arrivals & Connections 23 Hotel Arrival/Departure Information ON TOUR – GENERAL INFORMATION 24Medicines 24 Passengers Requiring Special Assistance 24 Coach & 4WD Safety 25 Game Park Seasons ON TOUR – SAFARI INFORMATION 25 Game Viewing on Safari 25 Great Wildebeest Migration 26 In an Emergency 26 Walk Around the Camp/Lodge 26 What are the Big Five? 27 Safari Vehicles 27 East Africa Game Drives 27 Traveller Feedback 28Climate TOUR EXTENSIONS 29 Rwanda Gorilla Extensions 30 Chobe Princess Safariboat 31 The Blue Train ENHANCE YOUR JOURNEY 32 Select Experiences DESTINATION INFORMATION 35Countries 35 Kenya 36 South Africa 37 Rwanda 38 Zambia 39 Tanzania – www.travelmarvel.com.au – 5 Get ready for a whole new world of adventure PREPARING FOR YOUR TOUR USEFUL WEBSITES Climate: www.climate-zone.com Time: www.timeanddate.com/worldclock Currency conversion: www.xe.com Customs – Australia: www.border.gov.au – New Zealand: www.customs.govt.nz – UK: www.gov.uk International Telephone Calling: www.countrycallingcodes.com Australian Government Advisory and Consular Service: www.smarttraveller.gov.au www.dfat.gov.au New Zealand Government Travel Advisory: www.safetravel.govt.nz UK Government Travel Advisory: www.gov.uk/foreign-travel-advice Airports (Australian): www.infrastructure.gov.au PASSPORTS & VISAS South African passport control has become very strict and passports MUST be valid for at least six months beyond your return home date. We recommend a validity of nine months to prevent any problems in this regard. There must be at least three blank visa pages in your passport (not endorsement pages). Guests have been deported for having insufficient visa pages in their passports. Australian passport holders require tourist visas before you leave for Kenya, Tanzania and Rwanda. Visas for Zimbabwe and Zambia can be purchased upon arrival. This information is correct at the time of printing. People of all nationalities will need to contact the relevant consulates or your travel agent for the latest information on visa requirements. 6 – Africa – Know Before You Go – Discover Africa in style and safety TRAVEL INSURANCE We highly recommend that you obtain comprehensive medical and travel insurance to cover your time away from home. You should check these items are adequately covered: • Medical costs and personal accident • Loss or damage to baggage • Loss of traveller’s cheques and credit cards (fraudulent misuse of stolen traveller’s cheques or credit cards) • Cancellation and curtailment fees VACCINATIONS & HEALTH Visit your doctor or a travel clinic at least eight weeks before you travel for your recommended travel vaccines and/or malaria medication. Yellow Fever A Yellow Fever vaccination is required for travel to Tanzania and Rwanda, and recommended for Kenya. Malaria Antimalarial medication is recommended for travelling to Africa. See your GP or visit a travel clinic at least eight weeks before you travel for your recommended vaccines and/or malaria medication. Whether or not you are taking antimalarial medication, it is important to protect yourself from mosquito bites, especially at dawn and dusk when mosquitoes are most active. Precautionary measures include: • Using a DEET-based insect repellent. • Wear light coloured clothing. Research has shown that mosquitoes are attracted to dark colours. Light coloured clothing also has the advantage of keeping you cooler in the summer heat. • Be sure that you cover as much of your skin as possible. Wear long-sleeved shirts, long trousers, socks and shoes. – www.travelmarvel.com.au – 7 Explore new horizons • Wear clothes made of tightly-woven fabric which mosquitoes are unable to penetrate. • Wear loose-fitting clothing, so that mosquitoes cannot bite through to your skin – however not too loose or they could fly up sleeves and or down collars. • Also avoid wearing perfume or cologne as these are known to attract mosquitoes. • Please be aware that Doxycyline, a commonly prescribed antimalarial, can cause gastritis and sun sensitivity. Ebola Virus Disease The recent outbreak of Ebola Virus Disease (EVD) in West Africa is the most serious in recorded history. In an effort to prevent the spread of the disease into other parts of Africa, authorities are refusing entry to foreigners arriving from EVD affected countries in West Africa. For more information on the outbreak and other travel restrictions and preventative measures, see the Ebola outbreak in West Africa travel bulletin on the Australian Department of Foreign Affairs website (refer to page 6). GENERAL PHYSICAL FITNESS Our tours through Africa are not physically demanding however, because of the nature of many of the regions you will be visiting, this tour may not be appropriate for guests with certain medical conditions and physical restrictions. Walking tours are often on uneven ground and may include stairs and steep inclines. 4WD safaris and tours may cover areas of rough terrain. If you are travelling on the Blue Train you may encounter low platforms, steep steps and gaps between train platforms. In general, you should be able to stand on your feet for an extended period of time. Allergies If you have a food allergy or another condition that needs to be managed on tour, please advise your booking agent as soon as possible, as well as your Tour Director upon arrival, as most suppliers require advance notice to accommodate this. You might be asked to fill out a form or waiver. All suppliers will endeavour to cater for allergies but this is not always possible and cannot be guaranteed. 8 – Africa – Know Before You Go – Watch prides of lions lounge under the African sun GRATUITIES On all Travelmarvel tours, gratuities to your Tour Director, driver and local guides are included in the tour price. Tipping cannot be redeemed for a cash refund. Gratuities on Tour Extensions are not included. Gratuities When Touring Independently • Most waiters earn a basic living wage, so 10-15% is an appropriate amount to tip in restaurants, bars, etc. • It is uncommon to tip taxi drivers in Africa more than the change from a fare. If the driver has gone above and beyond, a 10% tip will suffice. • Small tips of $1-$2 are reasonable for porters, hotel staff and drivers. VALUABLES & SECURITY Please do not take anything that will create hardship if lost or stolen. Carry documents, cash, traveller’s cheques, credit cards, passport, tickets, license and a photocopy of your hotel/ship contacts with you; though we advise you don’t put them all in the same place. Don’t leave hand luggage unattended in lobbies or dining rooms. Avoid independent exploration of unknown areas and displays of jewellery or cash. Travelling to any foreign destination always involves some risk and the African countries visited by Travelmarvel are not without problems from time to time. However, due to our policy of using only quality accommodation and transportation, we greatly reduce this risk. While travelling through the countries of Africa your safety is always our first priority; Travelmarvel will never compromise any passenger for the sake of operating a departure. In general, people in South Africa, Kenya and Tanzania are extremely friendly and you will be humbled by their hospitality. There is, however, real poverty in Kenya and, as a tourist, you will probably attract your fair share of souvenir hawkers and beggars. Try and take the time to meet local people going about their day-to-day business too. The experience will be worth it. Always ensure your bags are zipped up at all times and be sure to keep your passports, money and valuables in hotel-room safes. – www.travelmarvel.com.au – 9 A herd of wildebeest takes shelter from the heat EMERGENCY CONTACT INFORMATION In case of an emergency please use the below contact details. State your name and Travelmarvel tour information, if available, at the time of emergency. South Africa Phone: +27 (0) 21 713 0296 Monday to Friday, 8.30am to 5pm or phone: +27 (0) 72 605 8054 after hours East Africa Kenya (phone): +254 722 521686 Tanzania (phone): +255 713 511741 AUSTRALIAN EMBASSIES & CONSULATES South Africa Australian High Commission, 292 Orient Street, Arcadia, Pretoria 0083 Phone: (international) +27 (0) 12 423 6000 Kenya Australian High Commission, Riverside Drive, (400m off Chiromo Road) Phone: (main High Commission number) +254 20 4277 100 . Rwanda Please refer to Australian High Commission, Kenya. Zambia Please refer to Australian Embassy, Zimbabwe. Zimbabwe Australian Embassy, 1 Green Close, Borrowdale, Harare Phone: +263 4 853 23 555 Fax: +263 4 870 566 Tanzania Australian Consulate Plot No. 431, Mahando Street, Msasani Peninsular, Dar es Salaam Phone: (international) +255 222 602584 Email: [email protected] 10 – Africa – Know Before You Go – Learn the rich history of the Maasai STAYING HEALTHY ON HOLIDAY It’s important for you to be as healthy as possible before you travel, and to maintain your health by applying good hygiene practices whilst on tour. Respiratory and gastrointestinal illnesses, whilst usually minor in nature, can spread rapidly within a tour group, and have a major impact on everyone’s enjoyment. Travelmarvel is committed to reducing the spread of infections on tours, and asks that you read and follow our recommendations, to ensure a healthy, safe and enjoyable holiday for you and your fellow travellers. BEFORE YOU GO Get Walking As your tour will involve some sightseeing by foot, and you will be required to embark/disembark coaches and/or other forms of transport, you will enjoy it more if you start exercising ahead of time. In the lead-up to your trip we recommend you start walking, three times a week (including some steps), building up to an hour at a time. This will ensure you have the stamina and energy to see and appreciate all the sights your tour has to offer. You should ensure your walking shoes fit properly and have been broken in prior to departure. See Your GP Your GP or travel clinic is the best source of information about preventative measures including vaccinations. We recommend all travellers consult your GP or local travel clinic for detailed advice to ensure maximum pre-travel preparation. Please take a copy of your travel itinerary with you to assist with the recommendations of appropriate medication and vaccinations. If you have health problems, ask your doctor to prepare your medical history for a foreign doctor. It should include your name, address, emergency contact, blood type, medical history, current medications and dosages, drug allergies, reasons for prior hospitalisation and a list of vaccinations and dates. – www.travelmarvel.com.au – 11 The vibrant double-collared sunbird A copy of your prescriptions are vital in case of any health problems. Prepare a list of your medications, including the name, dosage, prescribing doctor and their phone number. Pack sufficient medication for the duration of your tour. Your medication should be kept close at hand in your purse or carry-on bag. It is always good to carry a list of your medications in case they are lost and remember to leave everything in its original container so it can be easily identified. It is also a good idea to bring a copy of your prescription for glasses or contacts. Pack a Medical Kit A small medical kit is recommended for all travellers. Pharmacies in large cities will likely stock most basic medicines and supplies but they may be difficult to access and a script may be required for some medications. Your medical kit should include: • A general purpose antibiotic to cover respiratory, skin and gastrointestinal infections (e.g. azithromycin). • Your favourite cold & flu medication e.g. cold & flu tablets, throat lozenges, nasal decongestant. • Your preferred painkiller e.g. paracetamol, ibuprofen. • Medicine for gastrointestinal upsets e.g. antacids, ‘stoppers’ for diarrhoea and a laxative for constipation. • Other supplies, such as bandaids, blister pads, thermometer, scissors, tweezers and eye drops for dry eyes. IN THE AIR • Wear loose clothing and comfortable shoes during your flight. • Eat light meals, drink plenty of water and minimise caffeine and alcohol consumption. • Alleviate pressure in your ears by chewing gum, yawning, swallowing, or gently blowing your nose. • Avoid wearing contact lenses during your flight because aircraft cabin air tends to dry them out. 12 – Africa – Know Before You Go – Waterholes are teeming with exotic wildlife • To avoid swollen legs and to reduce the risk of deep vein thrombosis, wear knee length flight socks for all long haul flights and walk up and down the aisle to stretch your legs and get blood circulating. You could also do a few isometric exercises while seated (refer to your inflight magazine for recommended exercise). • If you arrive in the morning, try to sleep during your flight so you can stay awake until the evening. This will help you adapt to the new time zone and to avoid jetlag. ON TOUR Don’t Go Viral! Practicing good hygiene is vitally important in stopping the spread of common viral infections such as colds, flu or gastro, which can spread quickly in an enclosed area such as coach, train, plane or cruise ship. Practice Good Hygiene: • Washing your hands is the most effective way to reduce the risk of contracting and spreading infections. • Health experts recommend you wash your hands often with hot water and soap for 20 seconds or longer, before eating, after sneezing or coughing and after touching high contact surfaces (such as door knobs, elevator buttons and railings). • Please be mindful of your fellow travellers with respect to coughing, sneezing and the disposal of used tissues. Colds & Flu Viral respiratory infections are the most common infectious illnesses affecting travellers. Colds and flu are primarily spread by people coughing, so please practice hygiene and respiratory courtesy – wash your hands often, cover your coughs and sneezes, and use anti-bacterial wipes/hand sanitiser frequently i.e. after excursions, prior to meals and throughout the day. Influenza is commonly contracted while travelling overseas. The ‘Flu Vaccine’ protects against flu viruses expected to be prevalent during the current flu season. You should discuss this with your GP. – www.travelmarvel.com.au – 13 Experience the power and majesty of Victoria Falls Gastro & Diarrhoea Diarrhoea is the second most common infectious illness affecting travellers. The illness can be due to a number of different bugs including viruses and bacteria. Viral gastroenteritis is generally spread by person-to-person contact whereas bacterial gastroenteritis is generally spread from consuming contaminated food or water. Symptoms can include fever, nausea, vomiting, diarrhoea and abdominal pain. The incubation for the illness is variable depending on the cause. Symptoms are generally self-limiting and treatment includes rest, rehydration, simple diet, anti-nausea and anti-diarrhoeal medications. Antibiotics are generally reserved for use when symptoms are more severe or protracted, e.g. fever, abdominal pain, bloody diarrhoea or duration of symptoms for more than two days. Strict personal hygiene measures, particularly hand washing, helps protect you from getting sick and of course spreading the infection to others. OUR HEALTH & SAFETY PROTOCOL Travelmarvel has created a Health & Safety Protocol that all our Tour Directors are required to adhere to. You may be requested to assist in reducing the spread of viruses if you are showing symptoms while on tour. If you are showing symptoms of a cold or a virus whilst on tour, you may be asked to wear a face mask, have meals in your room instead of the dining room, or remain in your room until the symptoms improve. WATER & FOOD SAFETY • In remote destinations, we recommend drinking bottled water when travelling. Always ensure the seal is intact. • In remote destinations, bottled water should always be used for cleaning your teeth, unless you are specifically advised the tap water is safe for cleaning your teeth. If you are unsure, please ask your Tour Director. 14 – Africa – Know Before You Go – • When visiting countries where you are unsure about general hygiene practice, please take care if buying food from street vendors or in small restaurants away from your hotel, cruise ship or recommended venues. At these places, avoid raw fruit and vegetables, dairy products (including ice cream) as well as meat and fish not properly cooked. It is generally safe to eat cooked meats and vegetables prepared in tourist hotels and tourist area restaurants. Fruit that you peel yourself is considered safe. • You can feel safe eating anything served to you at the tour hotels and while on-board your cruise. • Don’t buy alcohol from street vendors. SUN EXPOSURE & DEHYDRATION The weather will be variable on your tour. Drinking plenty of water is important to prevent dehydration. A hat and a good sunscreen are important for preventing sunburn, even on overcast days. USEFUL HEALTH-RELATED WEBSITES Australia • www.traveldoctor.com.au • www.travelclinic.com.au • www.travelvax.com.au • www.smartraveller.gov.au/tips • www.tga.gov.au/travelling-medicines-&-medical-devices New Zealand • www.holidayhealth.co.nz • www.traveldoctor.co.nz United Kingdom • www.fitfortravel.nhs.uk • www.travelhealthpro.org.uk • www.masta-travel-health.com – www.travelmarvel.com.au – 15 Amazing animals are around every corner KNOW BEFORE YOU GO LUGGAGE You are entitled to take one case weighing up to 20kg. For travel in East Africa there are luggage restrictions due to travelling in 4WD vehicles and flying in a smaller plane, and you will need to pack down to a soft bag of 15kg. inclusive of hand luggage and cameras. Travelmarvel will provide a soft bag for you to use in East Africa. Suitcases will be stored in Nairobi and collected on the last day in Nairobi. Airlines permit only one cabin bag per person, in which personal items such as cameras, make-up, etc. should be carried. Over-limit luggage cannot be carried. You will receive luggage tags and a Travelmarvel day backpack with your travel documents. CLOTHING The dress code on tour is casual. We suggest bringing a good pair of walking shoes and casual lightweight clothing that can be layered. Temperatures in winter (May to August) are generally mild but can become cooler in the evening, so pack plenty of clothing to ensure you stay warm and comfortable on afternoon game drives. Avoid bright colours and bring a pair of gloves and a hat, as winter game drives can be chilly. Standard safari gear must include a broad-brimmed hat, sunscreen and mosquito repellent. For those joining the Blue Train tour extension, day dress is smart, casual and comfortable. More formal attire is required in the evening, jacket and tie minimum. OTHER ITEMS TO PACK Bring travel-size toiletries to reduce luggage weight. You will be provided with basic toiletry items in accommodation throughout your tour, though you may want to bring your own brands or additional items to cater to your personal needs. Other items to pack may include toiletries, sunscreen and mosquito repellent, antibacterial wipes, a travel alarm clock and a money pouch, medications for upset stomach, prescriptions, aspirin, flu medicine, vitamins, band-aids, prescription glasses, sunglasses and/or contact lenses, a flashlight, batteries, electrical converters and adaptors and a travel lock for your luggage. Pack the medicines you are taking with prescriptions and your doctor’s contact number. Due to strict drug laws, drugs will need to be in an original container that shows the prescription label. 16 – Africa – Know Before You Go – From sandy desert to turquoise lagoons, Africa's landscapes are truly breathtaking LEARN ABOUT YOUR DESTINATION It may be helpful to do some research on the locations you will be visiting. Familiarise yourself with the area, cities, the languages and transport information. Refer to your itinerary when researching and try to prepare for anything that may eventuate. The more you know about your destination, the more you’ll appreciate all that you see. During your travels, you’ll encounter new customs and lifestyles. Appreciate and enjoy the differences as this process of discovery is one of the benefits of travelling. Despite language barriers, a smile is universal. Friendliness and tolerance towards others, including your fellow travellers, Tour Director and crew, is essential for everyone’s enjoyment of the tour. PEOPLE In general, people in these countries are extremely friendly, comprising a vast range of ethnicities both indigenous and foreign to Africa. With this in mind, be prepared to encounter a variety of social and cultural traits and customs that will enrich your journey. RELIGION Although the majority of Africans are now either Christian or Muslim, there are still a huge number of traditional religious practices throughout the continent. These form the rituals of daily life for many Africans – from individual prayer to communal worship and various rites of passage. It is important to be respectful of all religious practices. CURRENCY & SPENDING MONEY As each African country has its own currency, it is wise to use credit cards and take the majority of your spending money in US dollars in small cash denominations. ATMs are available in most large cities and at some airports. • South African Rand in South Africa (ZAR) • Kenyan Shilling (KES) and US Dollars (USD) in Kenya • Zambian Kwacha (ZK) and US Dollars (USD) in Zambia • Rwandan Franc (RWF) in Rwanda • Tanzanian Shilling (TZS) and US Dollars (USD) in Tanzania – www.travelmarvel.com.au – 17 The rhythmic beating of the African drum; the perfect accompaniment to the pulsing landscape BANKING In South Africa, banks are generally open from 9am to 3.30pm (Monday to Friday) and 8.30am to 11am (Saturday). In East Africa, bank opening times are generally from 8am to 8pm in major cities (Monday to Friday) and in Zambia 8.30am to 2.30pm (Monday to Friday). ATMs are widely available in all major cities and accept most major credit cards. LANGUAGE In South Africa and East Africa, English is the official language but Swahili is the national language, with 42 ethnic languages in total. Crew and local guides speak fluent English throughout Africa. All announcements and lectures will be in English. FOOD & DRINK African cuisine offers a vast array of dining experiences from right across the continent. In South Africa’s Cape Town, enjoy exotic Cape Malay fare and delicious seafood. Throughout your trip, be open to wonderful new dining opportunities, such as sumptuous bush dinners in breathtaking African wilderness settings or outdoor boma dining, providing the quintessential African safari meal under the stars. South Africa is also renowned for its world-class wine regions, while there is nothing quite like special sundowner drinks, served after a safari in a beautiful game reserve as the sun sets. Please note the majority of hotels and lodges do not have tea and coffee making facilities in the rooms. Facilities may be available on request or at an additional charge. 18 – Africa – Know Before You Go – ELECTRICAL APPLIANCES Power points across Africa vary between countries. Power outlets will vary between 230 volts (South Africa) and 240 volts (East Africa). Each hotel has power, though in some, it may be restricted. Most universal power plugs adapters that are available in Australia will not include a South African plug, however special African adapters can be purchased at the airport. Tented camps such as Kubu Kubu Tented Safari Camp in Tanzania run off generator power. To conserve electricity, the power turns off in the late evening until just before dawn the following day. Hairdryers, irons and ironing boards are also usually available on request at most hotels. South African plug: Kenya, Tanzania and Zambia plug: USEFUL INFORMATION INTERNATIONAL DIALLING CODES When calling South Africa from Australia, replace the ‘+’ symbol with ‘0011’, followed by ‘27’, then the number. For locals calls made within the African country you are in, ignore the ‘+’ symbol and the international numbers (the first two digits) and instead dial ‘0’, followed by the number shown. For all international calls replace the ‘+’ symbol with the international access number for the country you are in. – www.travelmarvel.com.au – 19 The town of Knysna, famous for its unbelievable views AT THE AIRPORT RECONFIRMATION OF FLIGHTS We suggest that you contact your airline or travel agent at least 72 hours before your initial flight to confirm your departure details. LATE OR MISSED FLIGHTS In the unfortunate event that you miss a flight completely, please immediately advise the airline representative that you are a tour passenger bound for a specific location, as well as the date and time you were required join your tour or to check into a pre-tour hotel. CHECK-IN It is important that you arrive at the airport at least two hours before domestic flights and three hours in advance of international flights. This will allow you time to check-in your baggage and present your passport and ticket, get seat assignments and boarding passes and make your way through security procedures to the boarding area. All sharp objects and liquids should be transported inside your checked-in luggage. Australia’s Department of Transport and Regional Services has created rules for taking liquids, aerosols and gels onto international flights. These rules, introduced in March 2007, were designed to protect you from the threat of liquid explosives. You will need to check with your travel agent or the airline for the latest rules on what you can and cannot take on board with you. Be aware that you may be required to remove your shoes and belts for X-ray checks. 20 – Africa – Know Before You Go – Africa is home to the weird and wonderful RESTRICTIONS – CHECKED LUGGAGE International air carriers may impose fees or require you to remove articles if weight or size limits are exceeded. We advise you to contact your air carrier or travel agent for specific information prior to departure, as size and weight limitations may vary. Also see the ‘Luggage‘ section for further recommendations on baggage limits. Porterage for one suitcase on tour is included in the tour price. RESTRICTIONS – HAND LUGGAGE For your comfort, limit hand luggage to one bag that fits under your aircraft seat or in the overhead compartment. You will receive a Travelmarvel travel bag with your documentation. While on board the plane, make sure you have your passport, airline tickets, medication and all your travel documents in your hand luggage. LUGGAGE TAGS We supply luggage tags for you to fill out and attach to your luggage. It is also a very good idea to put a label with your name, address and telephone number on the inside of your suitcase and hand luggage. For security reasons keep all unchecked luggage in your immediate possession. Luggage left unattended can be confiscated by airport personnel. The natural beauty of South Africa in bloom – www.travelmarvel.com.au – 21 With thousands of species of flora and fauna, Cape Point is a nature lover's paradise LOST/DELAYED LUGGAGE Sometimes luggage is delayed during air transit. It is recommended to take a change of clothing and any essential medication in your hand luggage, or pack some clothing in your travel companion’s bag. Place a copy of your emergency contacts inside each piece of luggage. If your luggage is lost, this will help the airline to find you. Should your luggage be delayed, it is the responsibility of the airline to deliver it to you. Claims for reimbursement should be submitted directly to the airline – a claim form should be filled out at the appropriate airline desk before you leave the baggage area. If you need assistance in contacting the airlines for information regarding your delayed luggage, please ask your Tour Director or local host. STORING LUGGAGE – EAST AFRICA Larger luggage can usually be stored at airports or your hotel and collected at the end of your tour. Passengers flying in and out of Nairobi with larger luggage will need to pack it down into a soft bag supplied by our East Africa land operator, Albatros, to use for the duration of the tour (or please bring your own bag). This can weigh no more than 15kg. inclusive of hand luggage and cameras. Excess luggage can be stored securely with our local land supplier. CUSTOMS To prevent the introduction of exotic pests and diseases on your return home, arriving travellers are screened and luggage is often inspected or X-rayed by customs or quarantine officers. All food and other such items of plant and/or animal origin need to be declared, as do items on which duty or tax might be payable (check with Customs about the duty-free concession). For more information, please refer to the Customs websites listed on page 6. 22 – Africa – Know Before You Go – ARRIVAL & DEPARTURE INFORMATION AIRPORT TRANSFERS Airport transfers are included on the first and last day of the tour package and if pre and post accommodation is booked with Travelmarvel. No refund will be given for unused transfers. Transfers cannot be re-routed to other pick-up points or destinations. Passengers who miss the pre-booked transfers must make their own way to and from the hotel/train at their own expense. Transfers must be booked and details advised to Travelmarvel at least 60 days prior to travel, otherwise transfers cannot be guaranteed. Transfers Not Arranged By Travelmarvel If you have independent travel arrangements prior to your Travelmarvel tour and don’t have a Travelmarvel transfer, the Tourist Information Office at your arrival city will be able to offer further assistance with directions to the hotel. JOHANNESBURG ARRIVALS & CONNECTIONS For passengers arriving into Johannesburg, or connecting via Johannesburg, it is necessary to proceed through passport control and collect your luggage before passing through customs to the arrival hall or continuing on to your connecting flight. HOTEL ARRIVAL/DEPARTURE INFORMATION Check-In The official check-in time at hotels is 2pm local time but, where possible, the hotel will try and have your room available earlier. If your flight arrives in the morning, luggage can be stored at the hotel before check-in and will often be delivered to your room later. Check-Out Normal check-out times vary, but are usually at 10am. If you have a late afternoon or evening flight, most hotels have a luggage room where you can store luggage until your departure. – www.travelmarvel.com.au – 23 Table Mountain pierces the skies over Cape Town ON TOUR – GENERAL INFORMATION PASSENGERS REQUIRING SPECIAL ASSISTANCE If you have a disability or special needs, we require you to be accompanied by a companion capable of providing all necessary assistance and support. We will make reasonable efforts to accommodate the special needs of disabled passengers, but we will not be responsible for any denial of services by carriers, hotels, trains, restaurants or other independent suppliers, or for any additional associated expenses. Coaches and 4WD vehicles are not equipped with wheelchair ramps. Wheelchairs and walkers cannot be carried on coaches or 4WD vehicles due to space limitations. For safety reasons, passengers in wheelchairs cannot be carried on ramps or up stairs. We are unable to provide individual assistance to any passenger for walking, dining, boarding or alighting coaches or other transportation vehicles. COACH & 4WD SAFETY To avoid serious injury you must remain seated at all times while the coach is in motion. If you need to use the emergency bathroom, you do so at your own risk. Hand luggage and other personal items should be safely stored in the overhead luggage racks or under your seat to keep the aisles clear. Heavy items should not be stored overhead. You are not permitted to remain on the coach during stops. Do not leave any valuable items on the coach. Please watch the stairs and overhead entrances when ascending into the coach, and check for traffic when exiting the coach. Please follow these safety precautions and take the time to note all emergency exits. Travel is in 4WD vehicles in game parks and all throughout East Africa. You will not be able to get out of the vehicle whilst on the game drives, but there will be stops. 24 – Africa – Know Before You Go – The wildlife can be just as curious as you GAME PARK SEASONS Africa is a year-round destination with opportunities for game viewing throughout the entire year. However, the dry season (when the vegetation is thinner) is the optimal season in which to see animals. Watering holes attract a large concentration and wide variety of animals, making it easier to view wildlife. ON TOUR – SAFARI INFORMATION GAME VIEWING ON SAFARI Please be aware that on safari you may be taken into close contact with wild animals. Safari lodges and camps are not fenced and wildlife freely moves in and around these areas. Whilst on tour, always follow the safety instructions from your guide and staff from the lodges and camps, in regards to moving to and from your tent and while on game activities. Whilst travelling to and through game parks we will use many unsealed roads that can be bumpy. If you have any neck or back injuries, we advise you to consult your doctor prior to travelling. GREAT WILDEBEEST MIGRATION The Great Wildebeest Migration occurs as the wildebeest move with the seasons. The migration is also followed by a number of predators, including lions, vultures, cheetahs and hyenas. If you are interested in the annual migration of wildebeest and zebra, then you also need to time your trip to coincide with the seasons. In the Masai Mara migrations usually arrive between August and September, stay through October and head back over to the Serengeti in Tanzania between December and January. Although the migration generally occurs at these time, this cannot be guaranteed. – www.travelmarvel.com.au – 25 Enjoy an authentic safari adventure in comfort and safety IN AN EMERGENCY On tour, all vehicles used by Travelmarvel have mobile phones and signal coverage throughout East Africa. Radios are also fitted in safari vehicles to keep the safari camps and lodges in contact with the drivers. An emergency number for the South African tour component and the East Africa sector is included in all travel documents. Both numbers will be contactable 24 hours a day. Health insurance is essential for travel in Africa and should include repatriation. The Flying Doctors Service has introduced a special Tourist Membership. This guarantees that any member injured or ill while on safari can call on a flying doctor for free air transport. Travelmarvel has paid for every passenger travelling on a Travelmarvel group safari in East Africa to have extra coverage. WALKING AROUND THE CAMP/LODGE When staying at camps and lodges within game reserves, you are restricted to walking only around the designated paths. Longer walks will be taken with a guide or ranger but cannot be taken unaccompanied. WHAT ARE THE BIG FIVE? The Big Five are the most iconic animals in Africa. It was initially a term used by hunters, who grouped these animals together because they were the top five most difficult animals to hunt. They are: Rhino – Both white and black rhinoceros can be found; black rhinos are now critically endangered. Elephant – The African Bush Elephant is the largest land-based animal on the planet. Buffalo – African Cape Buffalo roam in large herds and have never been successfully domesticated. Lion – The African Lion is the second largest living cat and one of the most popular animals to spot while on safari. Leopard – Leopards are an elusive species, since they hunt mostly at night. 26 – Africa – Know Before You Go – Look out for springbok grazing on the plains SAFARI VEHICLES All game drives and travel in East Africa will be with 4WDs. The 4WDs we use are of the highest quality in Africa. They are equipped with roof hatches which enable you to stand up and view the game. We use 6 to 8 seat vehicles, allowing each passenger to gain an up-close wildlife experience. Although there are no toilets on board the 4WDs, the driver will make regular stops as required. EAST AFRICA GAME DRIVES Our tours through East Africa will take you to a number of game parks, where you will spend long hours in a 4WD vehicle on unsealed roads. During the dry season, the roads are very dusty. The Serengeti Plains, in particular, are prone to dusty conditions, due to the shallow soil base and lack of long grass roots. Please be prepared for dusty conditions and if you are sensitive to dust, we advise you to bring bandanas or masks. Photography and video equipment may be especially vulnerable. It is a good idea to bring a bag that can be easily opened and completely sealed so you can store your equipment when not using it. Bring a couple of photo soft cloths to wipe dust from the lenses. Contact lens wearers may be especially sensitive to the dust, so please plan accordingly and bring an ample supply of lens lubricant. TRAVELLER FEEDBACK We are sincerely interested in your detailed comments about your experience and holiday. On tour, you will receive a Travelmarvel Traveller Feedback form. Please take a few minutes to complete it and return it to your Tour Director. By advising us of your travel preferences and interests, you can help us develop tours and customer programs that meet your needs. – www.travelmarvel.com.au – 27 Experience incredible nature walks with the locals CLIMATE Kenya & Tanzania Kenya lies on the Equator and Tanzania to the south, with both experiencing a range of climates: tropical along the coast and temperate inland, while Kenya’s north and northeastern regions and Tanzania’s central plateau are dry. Annually there are also two distinct rainy seasons – the ‘long rains’ from March to May and the ‘short rains’ from October to December. Summer clothes are worn year-round but it can be cool at night and early morning. May to October is a popular time to visit during the cooler months. South Africa Surrounded by the Atlantic and Indian oceans on three sides, South Africa enjoys a mainly temperate climate and plenty of sunshine. However different regions of South Africa enjoy varying conditions. The southwest, including Cape Town, the Garden Route and the southern coast, experiences a Mediterranean climate with wet winters and hot dry summers. The higher altitude of the interior plateau results in more temperate conditions, while South Africa‘s northeast is subtropical. May to October (during the dry season) is generally considered the best time for safaris in South Africa. Get your camera ready for some of the most spectacular scenery imaginable 28 – Africa – Know Before You Go – See gorillas in their natural habitat in Rwanda TOUR EXTENSIONS RWANDA GORILLA EXTENSION The Rwanda Gorilla Extension is a fantastic opportunity for travellers to get up close to the endangered gorillas of the Rwandan jungle. Due to the terrain covered and the amount of walking required to partake in this option, passengers must be physically fit and able to walk unaided for some hours at a time, often on a steep incline. This extension is not accompanied by a Travelmarvel Tour Director, but local guides will be with you during the trek and Kigali city tour. A maximum of one hour is spent with the gorillas. To protect gorillas from disease, people with illnesses may not go trekking. Gorilla viewing can be denied at short notice because of national park or border closures, security changes or gorillas going out of range. In such circumstances refunds are at the discretion of the authority and are not within the company’s control. Obtaining a gorilla permit, therefore, does not guarantee you will see a gorilla. What to Pack Sunglasses with a neck strap Light-weight slacks/trousers that can dry quickly (for trekking) Insect repellent with DEET or (N,N-diethyl-meta-toluamide) Long-sleeved shirts Small day pack Waterproof and windproof jacket Binoculars Strong waterproof walking boots and gaiters Camera and extra lenses Hat with a brim Extra batteries Gloves – gardening or similar Sunscreen (for gorilla tracking through the forest) Please note: luggage is also limited to 15kg per person and needs to be in a soft bag. Gratuities Gratuities for the Rwanda Gorilla extension are not included and are payable locally to your guides. The recommended guideline is between US$10-$15 per guest, per day. – www.travelmarvel.com.au – 29 Cruise the Chobe River on a stylish Safariboat CHOBE PRINCESS SAFARIBOAT The three Chobe Princess Safariboats in the fleet are all stylishly and elegantly furnished and have four or five twin/double cabins, allowing for a truly intimate Chobe River cruising experience. Onboard Facilities Entertainment deck with lounge and bar area Open-air dining area Sun deck Outdoor plunge pool No elevator on board Radio & Remote Controlled TV In-suite safe Room service 24 hours a day Limited onboard laundry and valet service Wi-Fi available Dining – All meals are included on board the cruise. All soft drinks, mineral water, tea, coffee, house wine and beer are included (additional beverages at own expense). Currency On Board – South African Rand (ZAR) or USD. Credit card facilities are not available. Smoking – Permitted in designated areas outside. Smoking is prohibited in all cabins. Game Viewing – Game viewing is by tender boat. Embarkation – Chobe Princess Safariboats all operate from Impalila Island at the very tip of the Eastern Caprivi in Namibia, where the Chobe and Zambezi rivers come together. As Namibia and Botswana shares the Chobe River, guests will have to exit Botswana via immigration and enter Namibian soil on the other side of the river. Here, they will need to present themselves to authorities and be stamped into Namibia before boarding rthe Chobe Princess Safariboat. This extension is not accompanied by a Travelmarvel Tour Director but the Chobe Princess Safariboat crew will be on hand to assist. Porterage & Gratuities – porterage and gratuities are not included on the Chobe Princess upgrade. Gratuities are payable locally and will be distributed by the Hotel Manager. The recommended amount is between R60.00 and R100.00 per guest, per day. 30 – Africa – Know Before You Go – Travel through the heart of South Africa aboard the romantic Blue Train THE BLUE TRAIN Onboard Facilities Air-conditioned lounge car Elegant dining car Onboard boutique shop Passenger Accommodation Ensuite bathroom with shower Comfortable sofa seat during the day, which converts to a double or twin bed Adjustable air conditioning Dining Breakfast is continental with full English breakfast also available. Lunches and dinners are usually over two sittings and include a starter, a choice of mains and dessert. All meals are served with a selection of South African wines. Alcoholic beverages served on board are included in the rail price (except French Champagne). In-suite dining is also possible. Laundry – Limited service available at a cost. Currency – South African Rand (ZAR). Dress – Smart casual but in the evenings formal wear is required and men must wear a jacket and tie. Smoking – Is only permitted in the club car, all other areas are strictly non smoking. Luggage – It is advisable to pack an overnight case for the journey, as only a limited amount of luggage can be stored in your suite. Butlers will store additional baggage in the luggage car. Although great care will be taken, it is recommended that luggage be insured. Gratuities – Gratuities on board the Blue Train are not included. They are not compulsory, but if you would like to show your appreciation there is a gratuities box in the Club Car. A recommended guideline is about R100.00 per guest, per day for your cabin attendant and about R75.00 per guest, per day for your dining car waiter – www.travelmarvel.com.au – 31 Share stunning sunsets with animal herds ENHANCE YOUR JOURNEY SELECT EXPERIENCES Travelmarvel provides more opportunities to pursue your special interests and enhance your African holiday with a range of Select Experiences. Please note that some Select Experiences must $ = less than $50 be pre-booked prior to your tour and are subject $$ = $50-$100 to availability, minimum numbers and weather conditions. All durations provided are approximate. $$$ = more than $100 *Must be pre-booked. Pricing is per person and to be used as a guide only based on A$. Combining Experiences: South Africa – only one of the Select Experiences can be chosen during the afternoon of Day 2 in Cape Town. Livingstone – it is possible to combine all three Select Experiences during your day at leisure. KENYA LAKE NAIVASHA EXPLORE CRESCENT ISLAND BY BOAT Duration: 4 hrs $$ Watch for native birdlife during a boat ride to Crescent Island, a submerged rim of a volcanic crater. Enjoy a walk amongst antelopes, zebras wildebeests, giraffes and birds. Listen for the distinctive cry of the huge fish eagle in this area. MASAI MARA BALLOON RIDE* Duration: 2 hrs $$$ Enjoy a balloon ride at sunrise as the Masai Mara awakes. This incredible game-viewing adventure offers breathtaking views from the skies, taking in the wonder of this world-class national reserve, across its plains, forests and grasslands. 32 – Africa – Know Before You Go – A Maasai warrior; guardian of the grasslands SOUTH AFRICA CAPE TOWN ROBBEN ISLAND* Duration: 3.5 hrs $$ This tour includes a return trip across Table Bay, a visit to the maximum security prison where Nelson Mandela spent 18 years, interaction with an ex-political prisoner and a 45 minute bus tour with a guide. KIRSTENBOSCH NATIONAL BOTANICAL GARDEN Duration: 4 hrs $$$ No visit to Cape Town is complete without a stroll through the Kirstenbosch Botanical Garden – one of the most beautiful and highly acclaimed botanical gardens in the world. AFRICAN HERITAGE TOUR* Duration: 4 hrs $$ Take a guided tour of Cape Town for an incredible insight into the heart of the rainbow nation. Journey to District 6 Museum to learn about Apartheid and then to Khayelitsha, Cape Town’s largest township, to see a school and a healer in nearby Langa. SHOPPING TOUR* Duration: 4 hrs $$$ Enjoy an afternoon shopping expedition with a driver/guide who will take you to some of the local markets and shops selling handmade jewellery, arts, crafts, leather goods and clothing. – www.travelmarvel.com.au – 33 Victoria Falls at sunset is a sight to behold ZAMBIA LIVINGSTONE HELICOPTER FLIGHT OVER VICTORIA FALLS* Duration: 12 mins $$$ Weather permitting, this 12 minute helicopter flight will take you over magnificent Victoria Falls and the huge Zambezi River. Maximum weight restriction of 110kg per person. VICTORIA FALLS MUKUNI’S VILLAGE & MARAMBA MARKET Duration: 4 hrs $$ Gain a fascinating insight in to the lives of the TokaLeya people when you visit Chief Mukuni’s working royal village, before absorbing the atmosphere at the local Maramba Market. SUNSET CRUISE Duration: 4 hrs $$ Step aboard the African Queen for a leisurely cruise, looking for game the whole way. Selected snacks and beverages are included on this journey in one of the most spectacular parts of Zambia. 34 – Africa – Know Before You Go – The endangered black rhino KENYA FAST FACTS Currency: Kenyan Shilling (KES) USEFUL PHRASES (SWAHILI) Hello Jambo Jum-bow Population: 44.5 million Goodbye Kwa heri Qua-hairy Language: Do you speak Unazungumza Oona-on-gayer Kiingereza? Keen-ga-raiser? English? English, Swahili Famous for: The Great Migration, Maasai people, Mount Kenya, Jomo Kenyatta Time zone: GMT + 3 hours Please Tafadhali Tar-fud-har-lee Thank you Asante Ah-sun-tay Culture A modern-day mecca for wildlife enthusiasts the world over, Kenya also enjoys a rich cultural diversity, from traditional tribes to contemporary city dwellers. History With human habitation traced back over 2.5 million years, Kenya is considered part of the cradle of mankind from which people moved out to populate the world. Destinations • Nairobi: In little more than a century, Kenya’s capital city has morphed from a basic railway construction camp to a bustling 24 hour metropolis. • Masai Mara: Well worth exploring, this world-renowned reserve forms the spectacular natural backdrop to the dramatic annual wildebeest migration. • Lake Naivasha: Famous for its prolific birdlife, including fish eagles, is home to a large hippopotamus population. • Amboseli National Park: Famous for close encounters with free-ranging elephant herds and spectacular views of Mount Kilimanjaro. – www.travelmarvel.com.au – 35 Cape Town is renowned for its natural beauty SOUTH AFRICA FAST FACTS USEFUL PHRASES (AFRIKAANS) Currency: Hello South African Rand (R) Population: 53 million Language: English, Afrikaans, Zulu, Xhosa, Tswana, Tsonga Famous for: Nelson Mandela, Big Five, apartheid Table Mountain Hallo Hah-low Totsiens Tot-since Do you speak Praat U Engels? English? Prawt er En-gelse Please Asseblief Assa-bleef Thank you Dankie Dun-kee Goodbye Times zone: GMT + 3 hours Culture South Africa is known as the ’rainbow nation’ for its ethnic and cultural diversity. History Racial discord once dominated but a unified South Africa is now the goal. Destinations • Cape Town: A city that can boast more than most with Table Mountain as its backdrop – located at the tip of the African continent, where oceans meet. • Oudtshoorn: ’Ostrich Capital of World’ and the largest town in the Little Karoo region, Oudtshoorn offers wildlife and natural wonders in equal measure. • Knysna: With its coastal vibe, adventure attractions and acclaimed elephant park, this is a popular stop off on South Africa’s balmy Garden Route. • Port Elizabeth: Gateway to the Garden Route, this densely populated city does well to blend laid-back beaches, rich history and rapid development. • Johannesburg: South Africa’s largest city has endured a turbulent past but it is also the thriving commercial heart of this colossal continent. • Kruger National Park: Home to the Big Five and unforgettable safaris. 36 – Africa – Know Before You Go – Mammoth volcanoes dominate the horizon in Rwanda. RWANDA FAST FACTS Currency: Rwandan Franc (FRw) USEFUL PHRASES (KINYARWANDA) Hello Muraho Moo-rah-hoh Population: 11.7 million Goodbye Mwirirwe Mee-ree-gway Language: How are you? Amakuru Ah-mah-koo-roo My name is ... Nitwa ... Neet-wah ... Kinyarwanda, English, French Famous for: Mountain gorillas Time zone: GMT + 2 hours Thank you Murakoze Moo-rah-koh-zay Culture Music, dance and crafts are key to Rwanda’s vibrant culture. History and heritage are passed down through generations by proud traditions of dancing, singing and story-telling. There are three main ethnic tribes in Rwanda – Hutu, Tutsi and Twa who’ve lived side by side in relative harmony for some 15 years. History Rwanda has moved on from the ethnic conflict that characterised the latter half of the 21st century. Before becoming a German colony in 1899, Rwanda existed as a centralised monarchy under a succession of Tutsi kings from one clan. Destinations • Kigali: At the heart of Rwanda stands the nation’s attractive capital city, set in lush sprawling countryside with lovely views. Two decades ago, Kigali was at the epicentre of a country in civil war turmoil. However, following a long rehabilitation, this is now a city with its eye on the future and a pleasant base from which to explore Rwanda’s rich array of natural attractions. • Volcanoes National Park: The reason most of us will journey to Rwanda is the haven provided by this famed national park for approximately one third of the world’s Mountain Gorillas. Volcanoes National Park is located in northwestern Rwanda, bordering Virunga National Park in the Democratic Republic of Congo and Mgahinga Gorilla National Park in Uganda. The high profile work of American zoologist Dian Fossey helped put this park on the map. – www.travelmarvel.com.au – 37 A flock of ostriches gather at sunrise ZAMBIA FAST FACTS Currency: Zambian Kwacha (ZK) and US Dollar ($) used widely Population: 14.5 million Language: English Famous for: Victoria Falls, Zambezi River, Lake Tanganyika ˇ Time zone: GMT + 2 hours Zambia enjoys an abundance of wildlife Culture Zambia is more sparsely populated than some of its African counterparts and Zambians tend to be concentrated in the capital Lusaka and in a major mining region called the Copperbelt. This leaves great swathes of relatively untouched countryside and some world-class national parks to explore. History Thousands of years ago hunter-gatherer tribes inhabited the area that is now known as Zambia, until Bantu-speaking tribespeople migrated into the area in the 15th century. In the mid-1800s Europeans arrived with Victorian explorer David Livingstone, finding and naming Victoria Falls on the Zambezi River. Zambia, (then Northern Rhodesia) came under British control in 1924 and regained independence in 1964. Destinations • Livingstone: Not far from several game parks and only 11 kms from Zambia’s crowning attraction – Victoria Falls – Livingstone is an essential stopping point for any visitor. Named after the Victorian explorer and missionary, David Livingstone, this laid-back town enjoys a charm of its own; harking back to its colonial past while retaining a distinctly African character. More recently, it has recast itself as a thriving adventure centre as well. 38 – Africa – Know Before You Go – Maybe see the Great Migration across the Serengeti in Tanzania TANZANIA FAST FACTS Currency: Tanzanian Shilling (TZS) USEFUL PHRASES (SWAHILI) Hello Jambo Jum-bow Population: 49.2 million Goodbye Kwa heri Qua-hairy Language: Do you speak English? Unazungumza Kiingereza? Oona-on-gayer Keen-ga-raiser? Please Tafadhali Tar-fud-har-lee Swahili, English Famous for: Elephants, Serengeti, Ngorongoro Crater Time zone: GMT + 3 hours Thank you Asante Ah-sun-tay Culture More that 100 languages are spoken in Tanzania, but Swahili and English are the most common. Tanzanians love music and dance, especially those from the African Great Lakes region. History Tanzania has been inhabited by humans for 1.8 million years. Archeologists have found tools that represent the earliest human technology ever found anywhere in the world. Tanzania came under British rule until it gained independence in 1961. Destinations • Serengeti: Located in northern Tanzania, the Serengeti spans some 30,000 kilometres and is the site of The Great Migration – the largest mammal migration in the world, with huge herds of wildebeest being accompanied by zebra, gazelle, eland and impala. • Ngorongoro Crater: World-Heritage listed Ngorongoro Crater is an extinct volcano that provides a haven for a variety of species from the elusive and endangered black rhino to lions, elephant and antelope. • Zanzibar: Historically a trading hub for spices, Zanzibar boasts a rich history along with white sandy beaches and a relaxed, resort atmosphere. – www.travelmarvel.com.au – 39 Travelmarvel HEAD OFFICE Australian Pacific Touring Pty Ltd (ABN 44 004 684 619) Level 4, 1230 Nepean Highway, Cheltenham, VIC 3192 Email: [email protected] Facsimile Reservations 1800 655 220 NEW ZEALAND APT International Tours Limited Suite 5, Level 1, 20 Augustus Terrace, Parnell, Auckland, 1052, New Zealand, DX EX 10986 Email: [email protected] Facsimile Reservations 0800 521 721 RESERVATIONS AND ENQUIRIES Australia Wide (Local Free Call) 1300 300 036 www.travelmarvel.com.au New Zealand Wide (Free Call) 0800 278 687 www.travelmarvel.co.nz TRAVELMARVEL WORLDWIDE OFFICES Melbourne – Sydney – New Zealand – North America – United Kingdom This booklet is designed as a guide to assist you when preparing for your tour. Much of the information within is subject to change and, while all care has been taken to ensure information is correct at the time of printing, we cannot take responsibility for any subsequent alterations. Publication No. H4801. Printed in Australia. Effective February 2016
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