John Deere Co-Innovates with SAP to Become The First Customer Running
ERP on SAP HANA
Bryan Sibthorp, John Deere
Edgar Carranza, SAP
Session 4007
Executive Summary
John Deere has experienced enormous growth and expects it to continue at a rate of 25% per
year. Learn how it was able to efficiently collaborate with several diverse SAP organizations
through SAP Consulting with direct engagement of SAP MaxAttention to stay scalable and
ahead of the innovation curve with a co-innovation project designed to run Product data
management. This is the core and mission-critical process to support engineering projects
across the globe
This presentation will cover the following thoughts:

What it means to have Suite on HANA

What it means to be “the first” on ECC on HANA

What it means to co-innovate with SAP
Innovation
© 2013 SAP AG. All rights reserved.
Ambition
Opportunity
Execution
2
Agenda
•
Company Profile
•
Function and Business Case
•
Strategic Partnership Changes
•
Journey to Project
•
Scope and Planning of Project
•
Execution of Project
•
Results and Lessons Learned
Company Profile
ASUG 2013
The John Deere portfolio of businesses is varied, yet interrelated. Two of our
businesses – Agricultural and Construction equipment – are in an excellent
position to take advantage of global growth.
Two additional businesses – Turf and Forestry equipment – support and enhance
worldwide channel development. And additional supporting businesses –
Financial Services, Power Systems, Parts Services, and the Intelligent Solutions
Group –strengthen and differentiate our equipment businesses.
Over 65,000 employees
In 2012, John Deere reported:
Net income of $3.1 billion;
Net sales and revenues of $36.2 billion
Operating Profit of 5.1 billion
Focus Markets – the United States and Canada,
Europe, Brazil, Russia, India, and China
Locations utilizing cProjects / PPM Solution
Type
Name
Primary
Country
Type
Name
Primary
Country
Design Center
Hay and Forage
Europe
Factory
Kaiserslauten Factory
Europe
Design Center
Mid Tractor
Europe
Design Center
Gear
Spain
Factory
Factory
Design Center
Mannheim Factory
Bruchsal Factory
Combine
Europe
Europe
US
Design Center
Cylinder
US
Factory
Factory
Factory
Factory
Design Center
Horizontina Factory
TEDA Ag Factory
Montenegro Factory
Punjab India Factory
Sugar Cane Harvester
Brazil
China
Brazil
India
US
Factory
Factory
Factory
Factory
Design Center
Iberica Factory
East Moline Factory
Zweibrucken Factory
Cylinder Moline Factory
Utility Tractor
Spain
US
Europe
US
India
Factory
Design Center
Ottumwa Factory
Sprayer, Cotton, Tillage
US
US
Factory
Factory
Factory
Factory
Factory
Factory
Design Center
Thibodeaux Factory
Waterloo Factory
Waterloo Foundry
Harbin China Factory
Seeding Factory
Valley City Factory
Large Tractor
US
US
US
China
US
US
US
Factory
Factory
Factory
Factory
Factory
Factory
TEDA C&F Factory
TEDA JDPS Factory
Puma Brazil Factory
Davenport C&F Factory
Dubuque C&F Factory
Dewas India Factory
China
China
Brazil
US
US
India
Design Center
Intelligent Vehicle Solutions
US
Factory
Factory
Factory
Pune Factory
Des Moines Factory
Urbandale Factory
India
US
US
© 2013 SAP AG. All rights reserved.
Global locations
Over 15,000 Named and
active Users
Global locations
Over 15,000 Named
and active Users
5
Growth of cProjects usage and ‘dissatisfaction’
ASUG 2013
Drivers:
• System speed is #1 complaint for PDM users
• Affects 15,000 users
•70% efficiency gain in task management
•Improved user experience
•Real-time data for program management
• System contention in existing ECC (workload
Includes manufacturing, PPM, Warranty, MES)
Growth Objectives:
• Must have for PDM Enterprise Convergence
• Doubling in size in the last year – negative effect on performance
• Rate of increase expected to remain at 25% through 2017
Strategic Partnership Changes
HANA SideCar Pilot
MaxAttention
-
-
Value
Partnership
HANA SideCar POC
MaxAttention engagement initiated:
-
Engineering Architect
-
3 Technical Quality Managers – different
engineering packages
SLO engagements
-
ERP on HANA
POC
-
PDM on HANA
Pilot
PDM on HANA
Go Live
Value Partnership Services engagement
initiated:
-
VPS Lead
-
VPS Functional Solution Architect
-
VPS Information and Data Solution Architect
-
VPS Technical Solution Architect
Multiple System Carve-out and
Consolidation projects prior to PDM on
HANA
© 2013 SAP AG. All rights reserved.
7
Journey to Project
HANA SideCar Pilot
MaxAttention
-
HANA SideCar POC
HANA Side-Car POC
-
-
Value
Partnership
cProjects Reporting, ECM Readiness
ERP on HANA
POC
-
PDM on HANA
Pilot
PDM on HANA
Go Live
ERP on HANA POC
-
Focus: MRP, High Volume Back Flush,
cProjects, FICO Month-end Close
HANA Side-Car Pilot
-
cProjects Reporting, ECM Readiness
© 2013 SAP AG. All rights reserved.
8
Target
of
the
POC
Purpose of POC’s
 Secure the SAP roadmap for HANA as database platform for ERP
 Significant findings for SAP Development based on productive
ERP data
 Deliver decision for certification, communication and
development
 Identify potentials and risks, for SAP and Deere
Target group




Expected results
Technical proof of ERP on HANA as database
Identify business value
Develop migration path from non-HANA to HANA-database
Identify necessary development and tools for migration and
operating HANA
 Preparation to start the migration of an ERP system




ERP user group within Deere
Deere IT
All SAP Customer with high DB load
All SAP Customer with performance-issues
Criteria of success





Successful migrated ERP system
Consider Deere IT operations management
Response time for mission critical processes are acceptable
Necessary investment from Deere are allocated
Reliable roadmap for SAP go-to-market and a roadmap for
Hana at Deere; results and experience on POC are considered
for future releases
Deere Ambitions
•
•
•
•
Determine if ERP on HANA is real and “real close”
Can ERP on HANA “fix” cProjects performance
Can ERP on HANA improve MRP, FICO Month-end Close or High Volume Back Flush Performance
Get Deere’s complex workload into SAP so that when ERP on HANA is real, it could be already tuned.
© 2013 SAP AG. All rights reserved.
9
Results from the POC – cProjects Performance
improvements
Initial measurements from the HANA PoC demonstrates huge potential for performance gain with cProjects:
Average User (24 Sec Savings/Task)
cProjects Admin
350.00
35.00
300.00
30.00
250.00
25.00
Save Task
20.00
Save Task
200.00
Set Status
Set Status
Open Task
15.00
Open Task
150.00
Open
Open
100.00
10.00
50.00
5.00
0.00
0.00
X3C
HANA
X3C
HANA
Validated cProjects performance improvement
© 2013 SAP AG. All rights reserved.
10
PDM on HANA Project – Business Value
Global Growth
Operational Excellence
• Ability to sustain an estimated 25% yearly growth
• Meets 2 second KPI identified by the business for
rate through 2017
task management
Integrated Enterprise
Innovation
• Aligned with the enterprise PDM convergence
initiative to provide one solution to all design center
and factories globally
• Creates a user experience that drives efficiencies
needed to support FT4 initiatives
Information and Data Strategy
• Clearly separates design center data vs. factory
data
© 2013 SAP AG. All rights reserved.
11
PDM on HANA Project – Migration Options
Main Options:
Chosen Combination:
•
Clean install and data load
•
Carve-Out Only
•
Carve-Out and Upgrade
WTY
India
PAG
GTS
•
© 2013 SAP AG. All rights reserved.

SLO Carve-Out

Upgrade

HDB Migration
MDG / PPM-cProjects / EH+S
EH+S
WG
VMS
Parts
WTY (VMS)
PAC
PA2
PAA
PDM
cProjects
SLO Migration
from ECC 6.0.4, cProjects 4.5
to ECC 6.1.6, PPM 5.0 SP9 on HANA
ERP R1
ERP R2
ERP R3
G
T
S
LE-TRA
TM
12
Execution of Project
HANA SideCar Pilot
MaxAttention
© 2013 SAP AG. All rights reserved.
Value
Partnership
HANA SideCar POC
ERP on HANA
POC
PDM on HANA
Pilot
PDM on HANA
Go Live
13
PDM on HANA Project – Large Collaboration
Effort
Data
Slimming
Experts
MCC Mission
Control
Center
SLO Data
Migration /
Validation
Experts
IBM HANA
Appliance
Experts
IMS Installed
Maintenance
Services
SAP Value
Partnership
SAP AGS
PPM
Development
SAP
Consulting
SLO
Development
HANA
Development
SAP SLO
PDM on
HANA
IBM DB2
Experts
Global Basis
© 2013 SAP AG. All rights reserved.
SAP
Development
Deere Global
Process
Management
Deere Global
Computing
Deere Global
SAP
Global
Application
Development
Global SAP
PDP
Migration
(HANA) /
Upgrade
Experts
Global IT
PDP
Global SAP
Infrastructure
Regional
Business
Process
Integrators
Local IT
Integrators
and Sites
Global SAP
DBAs
GIS Security
14
Final Joint SAP & Deere Steering Committee Decision
Summary
•There are no operational showstoppers for the PDM on HANA Go-Live
•SAP
has provided solid, timely support for our operational testing
•Availability
• Users should expect more planned outage
• Risk for unplanned outages is difficult to predict
• In the event of a failure, failover to the standby database could take more than an hour
• High Availability configuration will need to change to provide an automated solution in the
future (2014 budget item)
•Scalability
• Have now scaled to 2 TB for the prod and test environment
• Will want to continue to pay close attention to data governance to stay within the 2 TB
footprint
© 2013 SAP AG. All rights reserved.
15
AGS MaxAttention – Engagement Model
Supporting Innovation and Transformation without Disruption
GoLive
2013
2014
Operations Control Center (OCC)
Run SAP Like a Factory (RSLF)
Integration Validation (IV)
Data
Consistency
Exception
Management
Procedures
Performance &
Scalability
Exception
Management
Instrumentatio
n
System
Integration &
Queues
Operational Readiness
Custom Code Optimization
Root Cause Analysis &
Issue Resolution
Change Management
Empowerment Workshops
Data Volume Management
Business Process and Data
Optimization
Performance Optimization
Volume & Integration Testing
System Maintenance
SAP
AGS CoE
BackOffice
© 2013 SAP AG. All rights reserved.
Mission Control Center (MCC)
SAP
Development
16
PDM on HANA Performance
End-to-End Daily Project Task Process
This process is performed 50,000 to 70,000 times per day
Open Task
Dashboard
15,000 users
Before
Today
Improvement
© 2013 SAP AG. All rights reserved.
Open
Task
Set Task to
Complete
Save
Task
Small Dashboard
(25 Tasks)
Large Dashboard
(1500 Tasks)
X-Large Dashboard
(~6400 Tasks)
30.4 s
86.3 s
Not possible
4.9 s
6.7 s
10.2 s
84%
92%

Task Manager
efficiency

Real-Time data

Improved End-user
experience
17
Results Execution of Project
HANA SideCar Pilot
MaxAttention
Value
Partnership
HANA SideCar POC
ERP on HANA
POC
PDM on HANA
Pilot
PDM on HANA
Go Live

PDM on HANA went live on time.

Major system issues resolved or with roadmap.
 ERP on HANA trigger-based replication through SLT to HANA Side-Car halted.

Major application issues resolved.
© 2013 SAP AG. All rights reserved.
18
Change Control & ABAP on HANA
We focused on carve-out not optimizing
code for HANA.
HANA Change Management is ‘basic’
Upload/download
What we have seen:
Training Required
Lack of version management
Traditional ABAP’ers will struggle.
Lack of error reporting if activation fails – you
Tools:
must look deeper for failed activations
Eclipse
HANA Studio
Bottom line: If you use ChaRM or CTS+, HANA
Performance tracing is different
will be a step backwards until the other solutions
Application DBA role is required.
catch up.
 i.e. creating views, performance tracing,
application tuning
© 2013 SAP AG. All rights reserved.
19
Skills and Philosophies including Platform
TRAINING and MINDSET
-
You can’t start getting your teams to think
about HANA and how it’s different too soon
-
In addition to DBA’s, Basis and AD need to
understand how the HANA DB works and
how it impacts them
-
HANA relevant objects
-
Row store vs. column store
-
I need to care more about space
Basis and DBA’s need to learn how to use
the HANA Studio ASAP and more importantly
need to understand how to interpret the data
© 2013 SAP AG. All rights reserved.
HARDWARE
-
Since you are buying an appliance, make
sure you fully understand your options to
upgrade, etc.
-
Don’t buy too small
-
Given size constraints and cost, you will
be tempted to buy small.
-
Nice to be able to use your same application
servers. Nothing different required here as a
result of using HANA
-
Pay attention to Data Center Readiness
20
Lessons Learned
DATA SLIMMING
-
Even if you archive today, you will likely need
to find more areas to reduce space
-
Things that are not wasted space today could
be in HANA
HARDWARE
-
Since you are buying an appliance, make
sure you fully understand your options to
upgrade, etc.
-
Don’t buy too small
 Change logs - CDPOS
-
 SLG1 logs - BALHDR/BALDAT
 ABAP DUMPS - SNAP
 Enhancement logs - ENHLOG
-
Nice to be able to use your same application
servers. Nothing different required here as a
result of using HANA
-
Pay attention to Data Center Readiness
 more
© 2013 SAP AG. All rights reserved.
Given size constraints and cost, you will
be tempted to buy small.
21
Thank you
Session Code 4007