Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan Organisation Fondation pour L’enfance Terre de Paix Comments and Recommendations 1. Comment on the situational analysis in connection with civil society involvement While the report canvasses quite extensively the various state-run social services, it barely reports on the civil society inputs. This makes it difficult to go for a systematic analysis in terms of services provided and the cost of running those services by civil society organizations. The MP should have addressed in a comprehensive way and sectorwise all the services provided by civil society organizations. This would have allowed us to know with some accuracy the areas of intervention where NGOs are predominant, the type of services they are providing, whether the services are complementary or in competition with state services or whether are they just overlapping. It is moreover an object of concern that the MP report has not been able to acknowledge examples of good practice in Mauritius, particularly as regards the work of NGOs. Mention has been made quite extensively, however, of experiences in other countries. UNDP’s Comments UNDP agrees with the comment regarding the scope of the Marshall Plan analysis. A comprehensive analysis of services provided and projects implemented by civil society organisations, NGOs and CSR foundations requires would be much welcome and would enrich the Marshall Plan, however, it requires additional time and resources. UNDP also agrees with the observation that good practices from Mauritius, particularly of projects managed by NGOs, have not been reviewed. As per the comment here above, such an analysis would enrich the Marshall Plan, however, it requires additional time and resources and agreement on a set of criteria whereby a project can be considered a good practice. It is, here, also important to clarify that the state is the primary provider of social services to the people. NGOs play a critical support role in service provision, where there are gaps in state service provision or the outreach capacity of the state is limited. The MP. Vol. 2 notes the important contribution of the nongovernment actors (NGOs, CSR, etc.) to the provision of social services in Mauritius and further notes the lack of coordination between the various actors delivering the services. Nevertheless, it is the government that has the primary responsibility to deliver the services or coordinate and oversee service provision if it happens outside of the government structure (e.g., by NGOs, CSR or PPPs) to ensure that these efforts are complementary. It was thus outside of the scope of the project to undertake an exhaustive review of the civil society/NGOs engagement in the country, including the good practices. 2. Comment on State-run mainstream services Addressing poverty and deprivation has to take into consideration the systemic dysfunctional mainstream service delivery systems such as health, education, and housing. While the MP report touches on some of the issues, we still have to turn these services into pro poor services. As a matter of transitional program, appropriate dedicated desks could be set up at these ministries. The proposals included in the Marshall Plan have been designed to address poverty and social exclusion. Overall, the Marshall Plan proposals aim at improving services delivery to the poor, by strengthening public institutions to deliver social services, increasing targeting of social protection programme, promoting a shift from social assistance to social empowerment, and promoting a more coordinated approach to community-based service delivery. Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan Proposals 8.1 (Introduce a citizens reporting mechanism and assess impact on public service delivery in pockets of poverty), 8.2 (Analyse telecom data for monitoring public service provision in pockets of poverty) and 8.3 (Use big data analytics for tracking and addressing school drop-outs) leverage innovation in the use of big data, to identify and address capacity gaps in public service delivery. The proposals also suggest to institutionalise short feed-back loops to address identified capacity gaps in public service delivery. The recommendation to establish dedicated desks within line ministries requires further details and analysis and may be considered for discussion by stakeholders as one of the solutions to address identified gaps in public service delivery by applying the above. In addition, the terms of reference of the dedicated desks needs to be clarified. For example, would these desks play the function of a recourse/complaint mechanism? What would be the different role of the dedicated desks vis-à-vis the Citizens Advisory Bureau? What would be the incentive mechanisms to ensure that complaints filed with the dedicated desks are followed-up? 3. Comment on representation of the civil society at national decision level There is need to better highlight the representation of civil society in the decision-making process at national level. The choice of MACOSS as the sole representative of civil society organization is quite problematic. 4. Comment on the funding issue The mode of operation of funding would imply a complete change in the relation between NGOs and the private sector. This is a cause of concern for identification and setting up of innovative programs which, it is widely accepted, are among the major benefits NGOs and the private sector provides to society. UNDP agrees with the suggestion of strengthening the participation of civil society in decision making mechanisms and processes related to the Marshall Plan. It would be, however, very useful to receive concrete recommendations on alternative options to MACOSS representative role. The proposed Marshall Plan Community Scheme aims at promoting competitiveness amongst non-government service providers and effectiveness in the allocation of funds (i.e. to service providers that have track records in delivering results). Against this, the most effective NGOs, with longstanding experience in service delivery at the community level and with high institutional capacity will be able to successfully access funds for the implementation of communitybased projects and the delivery of services at the community level. The proposed Marshall Plan Community Scheme would not entirely alter the relationship between CSR foundations and NGOs, as the former would still have the space to work with the latter for Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan 5. Comments on the assessment of government policies: a. ECD (Care, protection, education and development (O-8)) It is an unchallenged view that ECD constitute the cornerstone of child and human development. The MP does not appear to have given due importance to this sector. The UN definition of Ecd would encompass ages 0-8 years as a matter of properly conceptualizing the overall developmental process of the child. At institutional level, two ministries are responsible for ECD in Mauritius (ministry of gender equality and ministry of education). The bare fact remains that they have never been able to coordinate their policies and actions. This is one of the most important flaws in the operation of services in the ECD sector. community-based projects and in the delivery of community-based services. The Marshall Plan attributes to early childhood care and education (ECCE) great importance and covers it in both the situation analysis (Marshall Plan Volume 2) as well as in proposal 5.3 - Implement community-based early childhood care and education services in pockets of poverty (Marshall Plan Volume 1). A comprehensive assessment of ECCE in Mauritius falls outside the scope of the Marshall Plan team’s assignment. Such an assessment, albeit welcome, requires additional time and resources. UNDP agrees that the Marshall Plan does address the issue of quality of ECCE services, however, it includes a proposal (5.3) for communitybased early childhood care and education services in pockets of poverty. At service delivery level, i) Nursery services (0-3 yrs): no mention is made of any assessment neither in terms of infrastructural capacity nor in terms of pedagogy used. It is a fact that quality service at the nursery is an important strategy in allowing mothers to be empowered through income generating activities. ii) Preschool services: the mp does not mention specific actions in view of raising the standard of care at existing preschool facilities. This sector is dominantly privately owned with a variety of practices, most of which are geared at preparing the child for Standard I in contradiction with the needs and rights of the child to expression and play and in line with overall development. The issue of expression and play is moreover crucial in the context of cognitive and language development at an early age and has to be linked with a broad based mother tongue language strategy to be meaningful for the Mauritian child as per the concept of rights on the one hand and for the country, on the other hand, in view of achieving the aims of effective literacy and numeracy. Primary schooling b. The Marshall Plan was developed while the Ministry of Education was leading a major education sector reform, introducing the 9 year basic Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan In the wake of reforming the system thorough the 9-year schooling program, the following would be crucial to effective learning: i) ii) Deloading of the curriculum (already envisaged at the MIE) The use of broad based mother tongue language strategy using Creole as medium for teaching. continued education. Given the ongoing reform process, the Marshall Plan does not cover primary education, expecting that the ongoing reform process addresses the capacity gaps and issues of the previous education policy. UNDP agrees with the recommendation regarding the use of Kreol Morisien as a medium in primary education. In this regard, the Marshall Plan, Volume 2, pages 49-50, notes the following: ‘One of the main reasons, cited by stakeholders, for the failure of vulnerable children to complete their primary school cycle and attain the CPE is language. While the main school’s medium is English, children who come from pockets of poverty and vulnerable households only speak Creole. Kreol Morisien (KM) is being used as a support language in primary and secondary schools, and in 2012 was introduced as an optional subject in all primary schools. While the Ministry of Education, Human Resources, Tertiary Education and Scientific Research carried out an impact assessment of the use of Kreol Morisien, to inform the review of the new National Curriculum Framework (in the context of the reform introducing the nine years continuous basic schooling), the results of such assessment are not known.’ 6. Comment on housing Housing has, for long, been one of the major issues in Mauritius. It still is. The statistics mentioned in the mp as regards ownership are far from reflecting the reality. Not actually paying rent cannot be construed as being owner of the house. 7. Comment on alternative care and juvenile justice One of the major consequences of poverty is indeed the dislocation of families resulting in child abuse and abandonment and/or juvenile delinquency. Violent behaviour in society as a whole finds its origin at these breaking points in the life of the individual. No assessment or acknowledgement of the situation is made in the MP report. UNDP agrees with the comment regarding the fact that the Marshall Plan does not address the very critical issue of juvenile justice. Proposal 2.3 (Apply social marketing tools to promote positive and constructive social behaviour such as work ethics) was designed with the aim of addressing some of the root causes of juvenile delinquency and violence. Proposal 6.2 (Pilot a Youth Peer Education Network in pockets of poverty to break social barriers) can also address some issues related to juvenile delinquency and violence. Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan 8. Comment of mobilization of resources A survey of the existing social services would surely reveal that social welfare centres and youth centres are manned with trained resources in social work. They could well be roped into the proposed overall program. 9. Comment on the cultural perspective The MP report is actually lacking in acknowledging the importance of culture in development and it ensures that no proposal is made thereto. PILS LEAD (Leadership Empowerment Action Development) 3 Reports on Drug Policies in Mauritius – To take note and consider in the final report It is of utmost importance that poor people participate in the decision making of the initiatives which are going to affect their lives. A bottom top approach has proved to foster an environment of trust and an enhanced engagement of the beneficiaries. The ownership is essential to community development. Trainings to be provided to village councillors on their roles and processes involved. CSR foundation, NGOs are also consulted to develop initiatives. A unified effort to alleviate poverty will be a better, faster, cheaper and more efficient approach. NEF staff to hold meetings outside of office hours. At community level, most of our meetings are held as from 6pm. UNDP agrees on the need to build on the work of the Youth Centers/Clubs, under the Ministry of Youth and Sport. For example, proposal 2.1 (Community-based Service Delivery for Social Inclusion) suggests that Community Service Centers can be established in Youth Centers; the proposal also recommends that youth centres and youth field officers play an active role in supporting community platforms. The Marshall Plan also recommends that the Youth Clubs/Centers play a critical and active role in supporting the Community Schools (see proposal 5.3 – Establish Community Schools to promote emotional, physical and creative learning), seeing the same as the main implementers of such initiative. The Ministry of Youth and Sports and its Youth Centers/Clubs will also drive the implementation of Marshall Plan’s proposal 6.2 (Pilot a Youth Peer Education Network in pockets of poverty to break social barriers). UNDP agrees with the observation that the Marshall Plan does not cover extensively issues related to culture, however, it opens the space, in the context of proposal 5.3 (Establish Community Schools to promote emotional, physical and creative learning) to leverage the potential of culture for addressing issues of poverty and social exclusion in pockets of poverty and communities in Mauritius. UNDP agrees very much with this comment and the Marshall Plan’s overall approach is anchored on community participation. Proposal 2.1 introduces the community-based service delivery, which is grounded on a bottom-up approach to development and community participation. The Marshall Plan promotes the active involvement and participation of village councils, particularly in community-based service delivery initiatives and as part of community platforms, and to work in a coordinated and synergetic manner with other stakeholders, including government agencies, NGOs, CSO, CSR foundations and others. For details see proposal 2.1, which introduces the communitybased service delivery for social inclusion. UNDP agrees with this multi-stakeholder approach and promotes it for the implementation of the Marshall Plan, particularly in proposal 2.1. on community-based service delivery. The Marshall Plan suggests flexibility in office hours to ensure greater access of vulnerable groups to social workers and government services. See. e.g., MP, Vol. 1, proposal 1.5 and 1.6. Proposal 2.1. Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan (community-based service delivery for social inclusion) encourages the establishment of community service centers, as per extract here below (see MP Volume 1, page24, proposal 2.1): ‘[…] the community service centre should be established where there is an already vibrant community associative life. For example, these centres could be established in youth centres, village councils, community recreation centres, and other, depending on how dynamic these centres are and the extent to which they attract community members. The community service centre will be the community neuralgic point, where community can receive information on social programmes, receive training, hold community meetings, organize activities, receive services (i.e., family planning, early childhood care and education services) and other. The community service centre will be managed by NEF or by other organizations sub-contracted by NEF on the basis of a competitive bidding process.’ Le Morne Village to be given priority to be on the list of shortlisted regions to benefit from Marshall plan. (Last on Relative Development Index and not benefiting from private CSR funds.) Local social and field worker should be provided with the appropriate training and stipend for the work conducted at ground level. Special Educational Needs Society (SENS) Social Issues A paradigm shift must be achieved by all actors, state non-state corporate and professional, in view of empowering populations marginalised because of: Exclusion from successful education, effective employment and suitable housing. The Marshall Plan suggests to prioritise communities on the basis of their respective MWVC RDI ranking (communities in MWVC with the lowest RDI rank will be prioritised). Data in the SRM will guide the identification and prioritization of the poorest communities within selected MWVC. The Marshall Plan encourages the professionalization of social workers working for different organisations across Mauritius, see MP Volume 1, proposal 11.2 (NEF Reorganisation): ‘Social workers would need to have a minimum standard of qualification in social work. There is the need to professionalize the industry through introduction of certifications, recognition of prior learning and additional training.’ This is a relevant observation. Marshall Plan promotes a ‘paradigm shift’ from assistance to empowerment and promotes social inclusion through a number of proposals that aim at addressing multidimensional poverty in Mauritius and at strengthening state-led and community-based service delivery. Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan Involvement in abuse of illegal substances and alcohol, violence, criminal activities and prostitution. Broken homes and unstable family situations. Multigenerational poverty trap and cultural stigmatisation. Inadequate services for children presenting with particular impairments that exclude them from full and effective participation in mainstream education. Children are in a position to escape these dismal realities and flee the poverty trap in adulthood if their special educational needs are met. Behavioural problems are the plight of many children from poverty stricken communities. Prevalence Based on international prevalence of special educational needs, in Mauritius occurrence of children at primary level who require particular services and support for their families may be estimated to be between 12,000 (conservative) and 36,000 (generous). No more than 10 % of the conservative figure is being satisfied at present in Mauritius. Symptoms and remedies 1. Educational services Inadequate educational services are made available to all categories of special needs in State schools, although substantial funds are poured in to this end. Training is not adequate and civil servants not dedicated to the required sensitive interventions in this field. Dissatisfied parents flock to NGO’s with horrendous stories of abuse and inefficiency. A meagre grant in aid is paid to NGOs offering such services. Whereas the required teacher/ pupil ratio in special needs schools is 1:7 only about 25% of the amount spent per capita in state schools is paid out as grant in aid to SENS for example. An equal educational opportunity for all children is a fundamental right that has been flouted for too long in Mauritius. Lack of communication and jealous despicable attitudes of the special educational needs unit (S.E.N.U.) are the fate of NGOs more dedicated than their civil servant rivals. Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan Proposals: Until the state shoulders its responsibility towards each and every Mauritian child within the mainstream in an inclusive manner, special education services in mainstream schools should become more userfriendly for children with special needs and their families. In the process of identification of children at risk, the importance of early screening should be highlighted to favour appropriate and prompt intervention from an early age, before irreparable damage is done. Basic professional competencies should be incorporated into early childhood teacher training programs so as to enhance evaluation, promotion and referral of such pupils and their families to appropriate services. 2. Social Interventions Inappropriate state interventions in cases of child neglect, abuse or dysfunctional families increase the suffering and desperate plight of these underprivileged families. Proposal: A systemic approach on the part of family support services should be adopted and community based action encouraged so as to reduce stigmatisation and racist attitudes upsetting and generating violence or disheartenment amongst recipients. Children should not be separated from their families in a brutal and irreversible way, depriving their already desperate parents of their basic human rights. Empowerment of parents for better child-rearing skills should be the method and strong confident families and communities, the outcome. 3. Channelling of funds Social security payouts and free access to housing have had little or no effect on the empowerment of marginal groups over the last decades. Routing of funds directly and at great cost to beneficiaries when the latter are not able to manage a budget independently is not a feasible way of saving their children from the same fate. Ministries apply The Marshall Plan proposes to transition from Social Aid to the Social Contract as a strategy to empower people. The Social Contract will include a combination of conditional cash transfers. Conditionalities will cover two main domain: i) education, including the child allowance and the school completion premium and ii) employment and technical and vocational training programmes. The introduction Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan lengthy bureaucratic procedures in a non-transparent to distribute funds. of the Social Contract aims at addressing the issue of ‘dependency’ on social aid. Proposal: Proposals, such as 8.1 introducing a citizens reporting mechanism and assessing impact on public service delivery in pockets of poverty, 8.2 on the analysis of telecom data for monitoring public service provision in pockets of poverty, 8.3 on the use of big data analytics for tracking and addressing school drop-outs, all aim at strengthening performance of public service providers, including in the area of education services. The teacher pupil ratio in mainstream schools should be improved in the short term so as to include pupils with special needs into the classroom. The gap between money spent per capita on children with special needs and those in the mainstream should be reduced. Grant in aid from Ministry of Education for NGOs should be replaced by a simple per capita voucher system applying a 1:7 teacher-pupil ratio instead of the formula that adapts payment to the level of services provided. Moreover, family emancipation workshops could be set up with the help of experienced professionals in this field. Management of funds through a simple voucher system redeemable through registered service providers is a simple and effective solution that could be immediately implemented. Syphoning of funds to other less constructive purposes could be curtailed by the voucher system as parents would be in control of the choice of providers and thus of the quality of service. 4. Self-belief Lack of communication skills and disbelief in their own ability to achieve success are the characteristics of marginalised groups. This ideology is inherited over generations and willingly reproduced by different dominant classes. Children inherit negative social and cultural attitudes, which are nurtured by despising and racist public officers in schools and social security offices. Proposal: Provision of services by professionals and grass root organisations with adequate training should be organised in order to foster empowering attitudes and mechanisms within marginal populations. This may in turn hep the younger generations achieve higher levels of inclusion. Therapists familiar with local and cultural realities are best suited to this type of community-based intervention. Official recognition and The MP proposes a highly tailored approach to each family of beneficiaries. Social workers will be able to establish individual needs of each participating family and create a specific ‘empowerment’ plan for the household. This might include measures to address low selfesteem of marginalized youth. The NEF, through its network of social workers will need to ensure coherence and coordination of non-government provision (NGOs/civil society/CSR) and bear overall supervisory and reporting responsibility on the progress of participants of the SRM (Marshall Plan Social Contract scheme) clients (notably, the mentoring function) as well as, in case of non-government provision, oversee the quality of services such provision according to agreed standards. See proposal MP, Vol. 1., proposal 1.4. Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan adequate financial support of professional service providers in this field is long overdue. Soroptimist International Rose-Hill 5.3 Implement community-based early childhood care and education services in pockets of poverty Included in 2.1 + CSR 5.4 Establish community schools to promote emotional, physical and creative learning Included in 2.1 + CSR Cases of multiple vulnerabilities and cumulative disadvantages of individual households (e.g., unemployment compounded by sickness, lack of education and skills, language barrier, lack of decent housing, etc.) make it difficult for a person or a household to break free from the cycle of poverty even across generations. Such contexts require tailored approaches that combine financial assistance with mentoring, counselling, couching, job placements and other measures delivered by a network of social workers through holistic case management. Letter from a group of civil society including private sector representatives, working at grassroots level which constituted a platform on 22nd March 2016. The aim was to discuss the World Bank Report on Poverty in Mauritius as well as the Marshall Plan report submitted to Government of the Republic of Mauritius. Situational context Signed by: This meeting took place to understand the lack of the inclusion of Poverty cuts across all social issues. Alleviation of poverty is not a once size fits all. Each region of Mauritius has its own specificity and its own needs. A few gaps in the report need to be addressed urgently. Given that poverty has multi-dimensional aspects, there is need for a holistic approach with grassroots NGOs, beneficiaries and people dwelling in poverty, to work together with CSR /Foundations. This is in line with the SDGs, that is, leaving no one lagging behind by 2030. Purpose of the platform The management arrangements underpinning this proposal will be the same as in the community-based service delivery proposal 2.1, which foresees the active participation and contribution of NGOs and CSR foundations. This initiative will be implemented through the Youth Centers/Clubs, under the overall leadership of the Ministry of Youth and Sport and in coordination with the designated coordination organisation, and other organisations working at the community level. These organisations include NGOs and CSR foundations. The Council of Religions is also well-placed to take the lead for the implementation of this proposal and/or to partner with the Ministry of Youth and Sport/Youth Clubs. Professional social workers, from NEF and other institutions, will play a critical and coordinated role in supporting SRM beneficiaries to access conditional cash transfers and fulfil their respective conditionalities. Professional social workers will also play a critical role in the context of community-based service delivery. UNDP agrees with the remarks made here and would like to ensure that the Marshall Plan promotes a holistic approach to addressing poverty in Mauritius and is grounded on community participation. Proposal 2.1 promotes community-based service delivery, whereby communities decide on their own priorities and drive their own development with the support of different stakeholders, including the government, CSOs, NGOs, CSR foundations and others. UNDP welcomes the platform’s support to the Marshall Plan and its commitment to support its implementation under the leadership and coordination of the government of Mauritius. The implementation of a number of proposals included in the Marshall Plan calls for the support of grass-roots organisaitons, such as NGOs, CSR foundations and others, with longstanding experience with working with communities and able to deliver results. Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan • Danny Philippe –LEAD ( Focal point – [email protected]) • Isabelle David-Philippe LEAD • Francoise Lamusse - Institut Cardinal Jean Margeot • Anielle Ducray –Le Pont du Tamarinier • Virginie-Anne Andrieux-Le Pont du Tamarinier • Alain Fanchon & Gilbert Descombes-ATD Quart Monde Maurice • Kunal Naik- Collectif Urgence Toxida • Nicolas Ritter-PILS • Genevieve Tyack- Kolektif Rivier Nwar • Clency Magon- GML Fondation Joseph Lagesse • Violetta Poon- GML Fondation Joseph Lagesse • Michel Vieillesse- Kinouete • Loga VirahsawmyGenderlinks • Mario Radegonde - ENL Foundation • Sabrina Puddoo Psychologist • Chantal Fanchette Quartier Lumiere- la Valette• Cassam Uteem - President ATD Quart Monde Internationale • Patricia Adèle-Félicité Caritas • Viken Vadeevalloo - ANFEN • Jonathan Ravat - Institut stakeholders who know the situation on the ground; the needs of the vulnerable groups and to look at a holistic and global approach. The Platform does understand the restraining parameters of the contractual agreement but nevertheless raised great concern of the lack of consultations with civil society. Civil society working at grassroots level will likely be the main actor in the implementation of the Marshall Plan. The Platform is prepared to be a result driven partner of Government and the Marshall Plan Unit in collaboration with the private sector in the alleviation of poverty and other issues related to poverty. The Platform wants to be involved in all the process and stages of the Marshall Plan, from implementation and being involved throughout the whole different programs with concrete results including monitoring and evaluation. The Platform supports the general direction of the proposed Plan but would like to make the following recommendations, inter alia: 1. In order to implement such an ambitious plan, we recommend the setting up of a multisectorial body that should include, among others, NGOs working with the community in different social sectors, Representative of Ministries/CSRS/ CBOs / Academia/Journalists/Private Sector/UN Bodies / Beneficiaries. The Mauritius Country Coordinating Mechanism (CCM) that oversights the programmatic and financial aspects of the Global Fund to Fight AIDS, tuberculosis and malaria local grant could be used as a model. The Platform will meet regularly and urgently during six months with a proper Agenda. The First Meetings of the Platform will aim at an audit and mapping of NGOs/stakeholders at community level to know the Where, the Who and the Why (Where the NGOs are working? Who are the beneficiaries? and the root cause of the problems, and how to tackle the problem on a sustainable manner with proper monitoring and evaluation) 2. Contributing to the restructuring of the NEF and CSRs to allow NGOs to give their views and help in bringing concrete and long term solutions. UNDP has taken on board the recommendation of CSOs/NGOs and CSR foundations to ensure that CSOs/NGOS and CSR foundations play a role, with the government, in guiding and monitoring the implementation of the Marshall Plan, as well as in the management of the Marshall Plan Community Scheme. However, UNDP has also recommended that CSO/NGOs and CSR foundations indicate the platform/s that are best suited to represent them in the context of the Marshall Plan Steering Committee and for the management of the Marshall Plan Community Scheme. UNDP agrees with the recommendations and has revised the Marshall Plan accordingly (see proposal 11.2 – NEF Reorientation) Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan Cardinal Jean Margeot • Sophie Le Chartier -Kolektif Rivier Nwar 3. For the planned recruitment of social workers at the NEF a revamped and new structure must be looked into to ensure that the caseworker has multi-purposes skills in order to respond to the needs of the beneficiaries. The platform should ensure that local field workers, working in their respective localities, be consulted and are encouraged to work in collaboration with NEF caseworkers. It is noted that they will have to work odd hours and be remunerated. 4. We are in favor of the MP community development fund, we should ascertainat least 15 regions to 30 regions be considered as per proposed by the Marshall Plan Report; a mapping is done with the listed areas; the support needed and provision of the support. LEAD; Kolektif Rivier Nwar; Platform Kominoter Le Morne; BoisMarchand; Cite Sainte-Catherine, St Pierre; Village de La Valette; Pointe aux Piments; Mouvement pour le Progrès de Roche Bois; GenderLinks; Anoshka; la Valette; PSUP; some of MACOSS PEN Network; ATD Quart Monde; CARITAS and others can be added). 5. All stakeholders in the process must work with the Marshall Plan Unit for the implementation of the MP and regular reporting. 6. Profits/Funds that small and medium size private enterprises sent to MRA should not be used in the consolidated fund, but sent to the Marshall Plan Community Development Fund in order for NGOs to have access. The Platform is in favour of amending the Finance Act if necessary. The Platform noted, with great concern, that it is difficult to have access funds as enterprises have their own focus on what kind of projects they want to fund. 7. Civil Society and the business sectors must form part of the Poverty Observatory (including representatives of direct Beneficiaries/ Civil Societies and CSRs) 8. Social Contracts are not looking at the root causes of poverty. ‘Accompagnement Social’ is essential. This ‘accompangnement social’ intends to foster the appropriate relationship with the poor and the poorest of the poor and to enhance trust and confidence within themselves so that they can better fight for their own destiny; ’accompagnement social‘ is therefore essential but must not install additional pressure on the poor. Please see Marshall Plan Vol. 1, proposal 1.4. The Marshall Plan suggests to prioritise communities on the basis of their respective MWVC RDI ranking (communities in MWVC with the lowest RDI rank will be prioritised). Data in the SRM will guide the identification and prioritization of the poorest communities within selected MWVC. UNDP welcomes this recommendation and has revised the Marshall Plan accordingly (see proposal 11.1 Set up a coordination mechanism for Marshall Plan implementation) UNDP welcomes this recommendation and has revised the Marshall Plan accordingly (see proposal 10.1 Channel CSR funds into the Marshall Plan Community Scheme) UNDP welcomes this recommendation and has revised the Marshall Plan accordingly (see proposal 11.1 Set up a coordination mechanism for Marshall Plan implementation) See response to comment 4 from the Special Educational Needs Society (SENS) above. Also, the Marshall Plan proposes to transition from Social Aid to the Social Contract as a strategy to empower people and transitioning from social assistance to social empowerment. The Social Contract will include a combination of conditional cash transfers. Conditionalities will cover two main domain: i) education, including the child allowance and the school completion premium and ii) employment and technical and vocational training programmes. The Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan introduction of the Social Contract aims at addressing the issue of ‘dependency’ on social aid. 9. Illiteracy, nine year school, ZEP schools must be looked into and specific criteria must be looked into with proper resources. 10. While the World Bank Report has addressed the issue of feminisation of poverty, this is not mentioned in the Marshall Plan. Violence against women must urgently be addressed together with the other linked social problems. Another problem identifies is the lack of support (financial, legal, proper training and coaching) for social entrepreneurship. 11. Village Councils and municipalities in Mauritius need proper training before being a partner of the Marshall Plan. The local authorities should be provided with appropriate budget from the Government, not from the funds of MP, to cater for poverty pockets infrastructural needs. They too must work with NGOs. 12. The importance of creating the necessary conditions to enable the participation of the poorest on issues and decisions concerning their lives. 13. In parallel with the above-mentioned recommendations, the Platform considers it relevant to address issues pertaining to economic inequalities: hence, it recommends the urgency of setting up a minimum salary per hour for each member of the workforce, without any sex discrimination, in Mauritius. This minimum salary per hour should be mandatory, as established and enforced by the law. Professional social workers, from NEF and other institutions, will play a critical and coordinated role in supporting SRM beneficiaries to access conditional cash transfers and fulfil their respective conditionalities. Professional social workers will also play a critical role in the context of community-based service delivery. While an analysis of the education sector is included in Volume 2 of the Marshall plan, the Marshall Plan was developed while the Ministry of Education was leading a major education sector reform, introducing the 9 year basic continued education. Given the ongoing reform process, the Marshall Plan does not cover comprehensively cover the education sector, expecting that the ongoing reform process addresses the capacity gaps and issues of the previous education policy. With regard to social entrepreneurship, please see MP, Vol. 1, proposal 3.2, which includes support services to social enterprises. The Marshall Plan promotes the active involvement and participation of village councils, particularly in community-based service delivery initiatives and as part of community platforms, and to work in a coordinated and synergetic manner with other stakeholders, including government agencies, NGOs, CSO, CSR foundations and others. For details see proposal 2.1, which introduces the communitybased service delivery for social inclusion. The Marshall Plan promotes social integration and a shift ‘from assistance to empowerment’ of the poor. The Ministry of Labour has been working on the minimum wage law reform for Mauritius. Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan ENL Foundation and Partners Gender Links A presentation on a Proposal for the implementation of a Community Development Programme with a Holistic approach over a period of 3 years A document on Pilot Project: Common approach and vision to bring near Alleviation of Poverty in 3 POPs; EDC Riviere Noire/ Cite Ste Catherine at St Pierre & Cite Anoska at Curepipe To take note and consider in the final report Gender Links is very concerned with the growing gender gap. We work at grassroots level and have noticed that organisations do not investigate into the root-cause of issues nor do in-depth analysis with personal testimonies of beneficiaries before finding sustainable solutions; but rather look for quick fixes with no long term goals. Social aid helps as a short term strategy; but if we want long term and sustainable solutions this must be accompanied with concrete and sustainable programmes. Social aid as such does not help in the reduction of poverty; it can have a contrary effect as people tend to think it is their due and do not make any effort to break the cycle of poverty. It is worrying to see that in the report of the World Bank “the incidence of poverty was higher among people living in female headed households” and most of them are not educated. It is quite alarming to see that relative poverty has increased over time from 8.5% to 9.8%. Gender Links agrees with the Marshall Plan Approach as detailed in the report but would like to highlight on a more holistic and global approach by looking at all the problems of beneficiaries, do a house hold survey with a set of questions; an in-depth analysis of the regions, write personal testimonies of the beneficiaries, before connecting the dots so that proper, long term and sustainable solutions are found. We would like to highlight the following: 1. Page 5 – Rights based approach should include Results based approach; the policy component should including gender equality; institutions should include NGO working at grassroots level; the programmes in place should be evaluated to know if they are working; it is difficult to build on the existing community development initiatives since the public has not been informed on the monitoring, evaluation, results, indicators and the impact on the community. One of the key proposals of the Marshall Plan (proposal 2.1) is grounded on community-based service delivery (see Volume 1, proposal 2.1). This comment is not very clear. The Marshall Plan promotes the shifts from assistance to empowerment and proposes to transition from Social Aid to the Social Contract, as a strategy to empower people. The Social Contract will include a combination of conditional cash transfers. Conditionalities will cover two main domain: i) education, including the child allowance and the school completion premium and ii) employment and technical and vocational training programmes. The introduction of the Social Contract aims at addressing the issue of ‘dependency’ on social aid. The Marshall Plan will be implemented, monitored and evaluated on the basis of a Results Based Framework, or Monitoring and Evaluation Framework, which will form integral part of the plan. Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan 2. Page 8 – Mauritius has a long history of social protection but it has not been tested if the social protection is working especially in the field of education, poverty and violence. 3. Page 9 – Social contract does not look at the root and causes of the problems to put proper infrastructure, programmes and projects before asking people to sign a contract. 4. Page 9 – GL already has gender-sensitive monitoring tools and indicators 5. Page 12 – To shift from social assistance to social empowerment proper training, projects must be put in place and making sure that they are sustained with proper monitoring and evaluation. NGOs working with the community must be included in the list of proposed interventions. 6. Page 14 – NEF social workers as mentors are not enough; they must work in collaboration with mentors who have already been trained in the different localities/wards and making sure that there is a psychologist working with them. Our experience has shown that most of women who have known violence (including rape, incest, physical, emotional and psychological) violence need experts to work with them. The Marshall Plan promotes the shifts from assistance to empowerment and proposes to transition from Social Aid to the Social Contract, as a strategy to empower people. The Social Contract will include a combination of conditional cash transfers. Conditionalities will cover two main domain: i) education, including the child allowance and the school completion premium and ii) employment and technical and vocational training programmes. The introduction of the Social Contract aims at addressing the issue of ‘dependency’ on social aid. The Marshall Plan has identified social exclusion as one of the main root causes of poverty in Mauritius. The Marshall Plan includes a series of proposals, including the transition to social aid to the social contract, which aim at addressing poverty and social exclusion. UNDP encourages Gender Links to share such tools, to explore their possible applicability to the Marshall Plan monitoring and evaluation. The Marshall Plan will be implemented, monitored and evaluated on the basis of a Results Based Framework, or Monitoring and Evaluation Framework, which will form integral part of the plan. Social workers will play a critical role in the implementation of the Marshall Plan. The plan calls for an increase in the number of social workers (the ratio of households to social worker will need to be decreased to 200/150:1). The Marshall Plan also envisions that social workers working for organisations other than NEF will play a role in the implementation of the plan and encourages their professionalization as well as coordination (see MP Volume 1, proposal 11.2 - NEF Reorganisation and proposal 1.5 – Recruit social workers at NEF to limit the number of families per social worker to 150 families maximum). Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan 7. Page 18 – All localities must have a desk to take complaints and guide complainants to appropriate authorities/the social workers/mentors in the regions. ‘[…] should any function of social work described in this proposal [Proposal 1.5 – Recruit social workers at NEF to limit the number of families per social worker to 150 families maximum] be performed by non-government providers (e.g., CSR, NGOs, volunteers), the NEF, through its network of social workers, will need to ensure coherence and coordination of such actions as well as oversee their quality according to agreed standards. A prior assessment of the needs and resources available (‘inventory of social workers’) as well as means of coordination could help streamline social work provision in the country.’ See also comment to recommendation shared by Fondation pour L’enfance Terre de Paix here above. The recommendation to establish desks in all localities requires further details and analysis and may be considered for discussion by stakeholders as one of the solutions to address identified gaps in public service delivery by applying: Proposals 8.1 (Introduce a citizens reporting mechanism and assess impact on public service delivery in pockets of poverty) 8.2 (Analyse telecom data for monitoring public service provision in pockets of poverty) and 8.3 (Use big data analytics for tracking and addressing school drop-outs) leverage innovation in the use of big data, to identify and address capacity gaps in public service delivery. In addition, the terms of reference of these desks needs to be clarified. For example, would these desks play the function of a recourse/complaint mechanism? What would be the different role of the dedicated desks vis-à-vis the Citizens Advisory Bureau? What would be the incentive mechanisms to ensure that complaints filed with the dedicated desks are followed-up? Why would such desks be more effective than the Citizens Advisory Bureau? 8. Page 23 – Municipal Wards and Village Councils to work with NGOs, social workers/mentors The Marshall Plan promotes the active involvement and participation of village councils, particularly in community-based service delivery initiatives and as part of community platforms, and to work in a coordinated and synergetic manner with other stakeholders, including government agencies, NGOs, CSO, CSR foundations and Comments received from CSOs, NGOs and CSR Foundations on the Marshall Plan others. For details see proposal 2.1, which introduces the communitybased service delivery for social inclusion. 9. All councillors to get proper training on all social issues which cut across poverty 10. Page 49 – the whole programme on education must be looked into including adult literacy in the mother tongue. The Marshall Plan was developed while the Ministry of Education was leading a major education sector reform, introducing the 9 year basic continued education. Given the ongoing reform process, the Marshall Plan does not cover primary education, expecting that the ongoing reform process addresses the capacity gaps and issues of the previous education policy. UNDP agrees with the recommendation regarding the use of Kreol Morisien as a medium in primary education. In this regard, the Marshall Plan, Volume 2, pages 49-50, notes the following: ‘One of the main reasons, cited by stakeholders, for the failure of vulnerable children to complete their primary school cycle and attain the CPE is language. While the main school’s medium is English, children who come from pockets of poverty and vulnerable households only speak Creole. Kreol Morisien (KM) is being used as a support language in primary and secondary schools, and in 2012 was introduced as an optional subject in all primary schools. While the Ministry of Education, Human Resources, Tertiary Education and Scientific Research carried out an impact assessment of the use of Kreol Morisien, to inform the review of the new National Curriculum Framework (in the context of the reform introducing the nine years continuous basic schooling), the results of such assessment are not known.’
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